Related
Hi I would appreciate if someone could point me to where I can get this from. I used to have this on my XDA II. I upgraded to IIi and cannot locate this application from O2UK site. Ther, it is a part of the overall new ROM for XDA II.
Thanks in advance.
I beleive that this will have to be built into a new ROM. I have an xda2s. Many have tried but failed to extract the relevant cabs from the xda 2 and get blackberry working on the 2s. No luck after about 6 months it seems... So I suspect its the same flr the 2i have to wait for the ROM upgrade :-(
Regards
chris
which will never come ,they don't plan on anymore
andy-c1 said:
which will never come ,they don't plan on anymore
Click to expand...
Click to collapse
Not true. O2 should be releasing roms for xda2s and xda2i quite soon according to my contacts.
Thanks for the information guys. It is what I suspected. Looks like it will be a test of patience :?
jdee246, I hope your contacts are reliable; Here's to hoping.
I concur with jd246. I have receievd a few tech support responses indicating August or Septemebr release of xda 2s ROM with Blackberry client. Also heard from one forum member that is trialing it right now, so we should be close..
This is very exciting news if it actually happens. Like many other O2 customers, my patience is wearing really thin - don't you just love the way O2 releases products in blaze of glory, promising updates that never materialise and having internal support teams that never seem connected enough to get a straight answer.
To all those with HTC devices outside of O2, stay there! Behind their Show-rooms O2 is completely disconnected.
This is very exciting news if it actually happens. Like many other O2 customers, my patience is wearing really thin - don't you just love the way O2 releases products in blaze of glory, promising updates that never materialise and having internal support teams that never seem connected enough to get a straight answer.
To all those with HTC devices outside of O2, stay there! Behind their Show-rooms O2 is completely disconnected.
cbrow51 said:
I concur with jd246. I have receievd a few tech support responses indicating August or Septemebr release of xda 2s ROM with Blackberry client. Also heard from one forum member that is trialing it right now, so we should be close..
Click to expand...
Click to collapse
cbrow:
I am using both IIs and IIi clients, and have done since November last year. The ones I have now, released from RIM - you know, the guys that actually write the BB software in Canada - in the last month, are the only usable versions. Previous versions have had major interop problems (especially with Activesync).
And all operators need RIM to write the software for the new models, and RIM must do a good job, and if they don't they won't release it....
From what I know, it's out the 1st week of October on the UK website.
Ah..!! Southern Man!... I was going to protect your identity I am glad that we are so close. Great news indeed. Any thoughts on when we might see the same for the Wizard and Universal? ;-)
Regards
Chris
We'll believe it when we see it! 02 have promised this for so long, and then in the next words of wisdom said that they have no plans to bring a Blackberry Client out for the s or the i.
I am not disputing your using the client - just that fact about 02 actually releasing it to us....the paying public....that bought their pda's expecting it to do something that it won't!
But....we do live in hope :-D
Yes, we all live in hope...for without hope, there would only be O2 Active! :wink:
Blackberry On MDAIII on T-Mobile UK
But I am also confused... I was in the UK last week and went into a T-Mobile UK store. They had the MDA III in there (aka xdaIIs) and the brochure said it has Blackberry client connectivity...? Is this true and does it work? If yes, why couldn't we use that ROM on the xdaIIs. Anyone know??
Regards
Chris
Is this what your looking for?
I guess that this is forthe XDA II ? If so I believe that it will only install on that device.
I don't use Blackberry but I have installed it on my XDA IIi and it seems to be ok (no error messages), I just copied it across and ran it.
Ah! But does it work?
Try it...
OK I've installed this to my O2 XDA IIi
Installed the client software from the MY-XDA Website for the XDA II
Had my Corporate Account enabled with Blackberry Enterprise Server 3.6
Bu the XDAIIi Doesn't show an IP Address which I guess it needs before it starts up.
Does blackberry needed a certain enabled sim card? I can connect to O2 Active (Mobile Web) So GPRS Is ok.
Any Ideas Guys?
check this out
http://web.o2.ie/business/phones_and_devices/xda/software_upgrade_xda2.jsp
it might help
CHeers,
What I thought but just heard our Corporate Blackberry has moved from o2 to Vodafone so this is going to be fun lol.
All becuase someone didn't release you need to enable the voice on the o2 account d'oh
Cheers/
Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
I always thought that was carrier dependant. If I remember correctly when I used to in the past long ago with Cingular I was only able to when I had Circuit Switched Data (CSD) enabled on my account that alloed my phone to be used as a dialup modem. But I haven't seen Cingular/ATT offer that service for some time now. Not sure about other carriers.
Please refer to this thread: http://forum.xda-developers.com/showthread.php?t=380509
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
kdemetriou said:
Hi guys
Thanks for the feedback, I checked out the threads, but other than confirming that others have had the same problems, not much help.
Even after enabling CSD, there is a need for FAXing software that works on the Kaiser.
I questioned Trufax support and here is their answer…
Unfortunately we cannot support the WM 5.0 / 6.0 Pocket PC Phones at the moment. The problem is that we need technical support from the respective device manufacturers and this support is not given at the moment. We were working together with High Tech Computer for their devices (MDA, XDA, i-mate, etc.) but this was only for WM 2003 OS and they stopped supporting us with WM 5.0 cause faxing was not an issue of importance for HTC and the net providers anymore.
(another round of applause for HTC I guess. Shame on you for laughing at me, again. I will take my money elsewhere next time. I have noticed over the past year that the professional end Nokia phones are looking good and getting better all the time.)
Regarding Mfax, well that software just locks the phone a reset is required, hmmm!
So please the question remains, Does anyone out their know of any FAX software that actually works on the phone (CSD aside that is)?
Thanks, Kyri.
Click to expand...
Click to collapse
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
kdemetriou said:
Hey (not so) deep thought. Wrong section may be, redundant only with hind site. Rude yes, Annoying certainly! unnecessary definitely.
Click to expand...
Click to collapse
I just stated my opinion. You are attacking me personally, so everyone can decide for himself who is rude. But continue your redundant thread in the wrong section. I don't have to read it anyway and maybe you can flame with the mods. I'm not available for that ****.
eFax on wireless
kdemetriou said:
Hi all
Anyone out there come across any FAXing utility that actually works on the Kaiser? I have tried both Mfax and TrueFax and neither work. Now, I mean true faxing utility using the phones radio not Faxing via internet.
Thanks, Kyri.
Click to expand...
Click to collapse
How about eFax?
Hi Cushcalc
Thanks for the efax link. It’s not quite what I had in mind. See I travel lots, go for months without needing a fax and then along comes a need to use fax for a couple of weeks until something else is arranged.
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Ideally I want to send/receive faxes via radio direct without all this overhead, you know satisfy the need for those couple of weeks and then forget about it till next time.
Mfax and TrueFAX have the right idea. It seems at least for one company however, that the non disclosure policy of HTC has basically prevented them from upgrading their products to run using Windows Mobile version 5 and 6. Sad and petty on HTC’s side I think. From my perspective, well no one likes a bully do they.
Regards
fax
do any of these programs help?
http://www.mobilefan.net/Pocket-PC.nsf/Download-Free-Software/Printing-Fax
kdemetriou said:
So I don’t want to start an online service and have the overhead/time/think about keeping up the subscriptions for months until I next need it.
Click to expand...
Click to collapse
Well, I made an eFax account something like 3 years ago for fun, never used it, and it still exists and I receive a reminder email about it every few months. I wouldn't consider that as having to spend time to keep it up...
I remember sending a fax with an HTC device, but it was indeed still on PPC2003 with my BA a few years ago.
And I'm pretty sure the software vendor you mention is a bit quick at blaming HTC, they could as well get the WM5/6 API info from Microsoft.
DeepThought said:
I don't want do be annoying but your question belongs to the software section and should therefore be asked in the thread I mentioned above. Why opening a redundant thread in the wrong section?
Click to expand...
Click to collapse
Perhaps you should let the mods decide what belongs where.
I too have had problems finding a suitable solution for faxing on my Tilt... AND editing the PDF format I get the faxes in...
You can at least receive faxes on your phone by email with Ringcentral.... I havent found a good email to fax program that might be the best you can do
Are there any links to the original AT&T cab files for stuff like the XM Radio, Mobi TV, PTT, etc? Just because everyone else might not like to use them doesn't mean I might not want to.
One Id use the wiki on this one... before you get flamed. But to answer your question.. If you are still on the stock rom they are still there in your windows folder. Just not installed after the soft reset. If you are not using the stock ROM then The wiki has your answer.
Not trying to get flamed. I searched the wiki for Kaiser but it didn't show anything regarding the files i'm looking for.
I'm using a cooked rom so the files aren't there.
what files do you want? Heres two places to look... and i pulled one from the wiki and the other was a search.
http://wiki.xda-developers.com/index.php?pagename=XDA-LiveTiltAddonFiles
http://forum.xda-developers.com/showthread.php?t=332438
The wiki didn't provide any links to the programs I really wanted and the thread you listed is the Kaiser cabs. I'm looking for the specific AT&T ones whether it's just one big cab with the files or each program individually.
I'm looking to put back the following things since I won't have to pay for any of it:
PTT
XM Radio
Mobi TV
Music ID
anything else would be ok.
Xyberz said:
The wiki didn't provide any links to the programs I really wanted and the thread you listed is the Kaiser cabs. I'm looking for the specific AT&T ones whether it's just one big cab with the files or each program individually.
I'm looking to put back the following things since I won't have to pay for any of it:
PTT
XM Radio
Mobi TV
Music ID
anything else would be ok.
Click to expand...
Click to collapse
Are you on a att stock rom. If so they are in the windows folder
hmmmm.....gimme a few mins and i'll post xm, mobitv, and musicid
Edit:
here you go, cant seem to upload the xmradio cab, keep getting upload failed. these come from the latest 6.1 leaked rom from at&t
this might help..
http://www.htcwiki.com/page/ATT+TILT
i wont flame u..and man do i want too.. but i will say do a DETAILED search next time just like the rest of us..
Thanks for the links so far. I actually found a link through another site and unfortunately not on this one but the MobiTV wasn't working right so I'll try the one posted above.
And YES I did do a detailed search on this site and I couldn't find it. I don't want to spend 30+ min searching for something if someone here knows or has the file links directly already. It helps saves time and that's why we come to forums for.
Plus the site you listed, it DOESN'T have the files I'm looking for. Only thing close is the whole AT&T rom which will include it if I can extract it out of the cab file but what's the point if the cabs already exsist out there. And yes I looked at the links that would seem relevent to what I'm searching for on the HTCWiki. That's not even related directly to this site btw.
Does anyone have the PTT cab? I know most people despise it but I want to use it for work and every rom maker pretty much strips it out.
The easiest way to find most cabs you are looking for are in peoples signatures. Go into my signature under AT&T you might find what you are looking for. **XM Radio and MusicID are installed with Cingular Video** MobiTV will also install, but not work, you will need to also download that seperate**
Awesome! Thanks for that tip, it was exactly what I was looking for. It's so hard to get a straight answer out of someone on forums nowadays.
Xyberz said:
The wiki didn't provide any links to the programs I really wanted and the thread you listed is the Kaiser cabs. I'm looking for the specific AT&T ones whether it's just one big cab with the files or each program individually.
I'm looking to put back the following things since I won't have to pay for any of it:
PTT
XM Radio
Mobi TV
Music ID
anything else would be ok.
Click to expand...
Click to collapse
Except, all of those things do cost extra - the freebie part with AT&T are just for trials (MobiTV is 3 day free trial, PTT needs to be added to your account ($9.99/month), XM Radio needs a subscription, and Music ID is a pay-per-use service ($0.99/song plus data minutes).
Another one that i haven't seen much conversation on through the forums is the Videoshare dialer in the test 6.1 att roms. Has anyone extracted this feature for either OEM Package addition or in a cab form to use on cooked roms? Thanks for any help you can provide.
gwnorth said:
Except, all of those things do cost extra - the freebie part with AT&T are just for trials (MobiTV is 3 day free trial, PTT needs to be added to your account ($9.99/month), XM Radio needs a subscription, and Music ID is a pay-per-use service ($0.99/song plus data minutes).
Click to expand...
Click to collapse
True, it does cost money, but I said "I don't have to pay for it" and not you don't have to pay for it. I work for AT&T as a sales rep so that's the reason why I don't need to pay for those services. It's a company owned phone.
Xyberz said:
True, it does cost money, but I said "I don't have to pay for it" and not you don't have to pay for it. I work for AT&T as a sales rep so that's the reason why I don't need to pay for those services. It's a company owned phone.
Click to expand...
Click to collapse
Ahh, I see - I, of course, had no idea you worked for AT&T. Just I've seen people who think that these are free apps, not free trials, and they get their desire a bit dashed when they realize that.
JstarLuvsTina said:
this might help..
http://www.htcwiki.com/page/ATT+TILT
i wont flame u..and man do i want too.. but i will say do a DETAILED search next time just like the rest of us..
Click to expand...
Click to collapse
Added this software repository to the sticky.
hey guys, anyone know where / when the 6.1 software will be available for the Tilt?
I was told in the month of July, however I have visited the htc site and no 6.1 update is available, any information would be greatly appreciated.
Thank You,
Chris
I read this morning on another forum that someone had talked to an Att rep and its looking like mid August. Not sure of the validity of it though
there are alot of great 6.1 options here. look around you may find out that they are better than "official" roms.
dude official wm6.1 available since February 2008! check this out
http://wiki.xda-developers.com/index.php?pagename=Kaiser_ROMs
chrisrc1985 said:
hey guys, anyone know where / when the 6.1 software will be available for the Tilt?
I was told in the month of July, however I have visited the htc site and no 6.1 update is available, any information would be greatly appreciated.
Thank You,
Chris
Click to expand...
Click to collapse
jahrami said:
dude official wm6.1 available since February 2008! check this out
http://wiki.xda-developers.com/index.php?pagename=Kaiser_ROMs
Click to expand...
Click to collapse
All of the WM6.1 roms for AT&T are leaked/pre-released/testing version. AT&T hasn't released its Official WM6.1 as of yet. No one really seems to know for sure (AT&T included) as to when they will ship out their 6.1 rom. I've heard July (which has passed), August, and September, as well as the cynical "Never".
Your best way of knowing is that it'll most likely be a few months after everyone else has done it and moved on.
edit: Just to add some more hearsay, check out the AT&T forum here. Some say AT&T is preparing their support staff for 6.1 questions. If true, then it's a positive note. But once again, this is all hearsay till there's an official note from AT&T. And even then it's not set in stone.
Ok XDA, step up!
LOL...come on you guys, there are confirmed reports that the "official" at&t roms have been spotted in the tilt. You mean you guys haven't been able to find one
to hack into yet? LOL....
Just kidding. After the "official" tilt rom comes out, I'll think if I want that or one of the cooked ones. I don't know if I want to bother with a cooked one. If my phone goes down, I'm screwed. I use pocket word, outlook, excel, acrobat dozens of times a day. I go through screen protectors (I use the old style palm transcriber) about once a month or more.
Seriously...keep up the work you cookers!
Dont Know
I spoke to ATT CS regarding same last week. She told me that , Its available with ATT but she is not sure when we will get it. Other thing she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
I dont know if any other reason is there, but hope to get it ASAP, and looking forward to explorer 6.1
Cheers!
Amey
Whats really funny about this is that my local ATT Store now has signs next to the Tilt saying "Now Loaded with WM 6.1" or something like that, listing the threaded texting and other benefits. I asked the rep what the deal was and he said it would be available shortly, so I asked why the sign was out now and he said because they were told to put them out.
kbcherry said:
Whats really funny about this is that my local ATT Store now has signs next to the Tilt saying "Now Loaded with WM 6.1" or something like that, listing the threaded texting and other benefits. I asked the rep what the deal was and he said it would be available shortly, so I asked why the sign was out now and he said because they were told to put them out.
Click to expand...
Click to collapse
My Local Store Norfolk VA had the same sign up when I asked about it manager took sign down and said its not out yet
I've never been able to get WU to work. Tried data connection & wi-fi, always says the same thing...connection with server cannot be established, or something similar.
amey said:
Other thing she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
Click to expand...
Click to collapse
Wow... I wouldnt think you could do that through wu.... I wonder if it could still brick it... Like if the connection goes down.
amey said:
she told me was to check the windows update in the phone, whenever they wil make it official for upgrade we can get upgrade via windows update.
I dont know if any other reason is there, but hope to get it ASAP, and looking forward to explorer 6.1
Click to expand...
Click to collapse
To date MS has done nothing with the update function.
WM6.1 will require a complete ROM replacement and there is no way they can do this via an update downloaded to the phone. Like the other ROM update from earlier this year, when this is officially available it will be posted for download on HTC's site and will need to performed from a connected PC.
blue_94_trooper said:
when this is officially available it will be posted for download on HTC's site and will need to performed from a connected PC.
Click to expand...
Click to collapse
Yes, i have talked to the people from HTC, and when it is ready which 'should be soon' then go to www.htc.com -> pick your country -> support -> choose your phone -> updates
Its out on the UK O2 site, just found it. Now if I install it I will have to re install all my apps and stuff again wont I ?
Any way I can make a complete back up of my phone and the apps as is , so I can go back to my 'working ' set up if I come up with problems ?
Thanks
AT&T Tilt Gets Windows Mobile 6.1 ROM Upgrade
Get it here on Mobiletopsoft - http://www.mobiletopsoft.com/board/3...m-upgrade.html
or on HTC site - http://www.htc.com/us/SupportDownloa..._id=67&cat=all
http://www.htc.com/us/SupportDownloadList.aspx?p_id=67&cat=all
ilordvader said:
Get it here on Mobiletopsoft - http://www.mobiletopsoft.com/board/3...m-upgrade.html
or on HTC site - http://www.htc.com/us/SupportDownloa..._id=67&cat=all
Click to expand...
Click to collapse
neither of these links go anywhere
I was at a blog this morning and it was stated there that the ROM was at the HTC.com site stated above. As everyone knows, it is not there now. Although one of the comments on the page states the following that I found interesting: "HTC had the ROM upgrade available breifly. Then they removed the upgrade but left the page declaring that 6.1 was available. Now the page that was declaring WM6.1 is gone and refers to the WM6.0 rom from February. A few people had success in getting the 6.1 ROM image." Whether or not this is true can not be determined, but at least it gives me hope that it may be released soon (although we have seen this happen many times in the past).
My source for this info: http://blogs.msdn.com/jasonlan/arch...-6-1-upgrade-for-at-t-tilt-now-available.aspx
if anyone downloaded it, I can't figure out why it hasn't made its way over here somewhere. From the looks of the post count on the at&t forum site, there are 2,352,465.5 people waiting for it LOL.
Try it now -
http://www.htc.com/us/SupportDownloadList.aspx?p_id=67&cat=all
you mean this one....if you click download it shows wm6.0 rom 1.62.502.2 not the one listed.
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=68
So much for any support from iNavCorp! Here is the time line of events which began with the opening of a Service Request with iNavCorp on Thursday, August 28th.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Description of Problem - I have Windows Mobile 6.1 on my AT&T Tilt Pocket PC. iGuidance recognizes my internal GPS, obtains signal lock on satellites without a problem, but does not automatically refresh the map. I know for a fact that this is not an issue between iGuidance and the devices\'s \'built in\' GPS receiver because the GPS Info screen displays in \'real time\' (speed/coordinates etc. all match up with movement and speed of vehicle). It appears to only be an issue with the map display, which will no longer display movement in \'real-time\'. It will capture a given map location and speed, and hold them until the screen is manually refreshed. I am familiar with the \'panning mode\' for the map, and am certain that it is not the issue as I am not viewing the map in panning mode. I see no updates available, other than your recent v4.02 update, which I have applied. The problem still remains. Your assistance would be greatly appreciated, as I am sure there are many others with this identical issue. I have paid good money for navigation software that is at this time, completely useless. I look forward to your prompt response. Sincerely, Jeff Spencer~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~...followed by their reply, received late afternoon on Friday, August 29th
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Hi Jeff:
iGuidance worked fine w/ the built-in gps in HTC until recently after HTC released their new ROM w/ wm6.1. W/ this new ROM on your Tilt, iGuidance will now only work w/ either an external GPS, or w/ the built-in gps but by using the universal serial port driver provided through a 3rd party program such as GPSGate from www.franson.com instead. If you choose to go w/ the 2nd option, please note that the basic version would be sufficient.
Thank you and we apologize for the inconvenience.
Support Team
www.inavcorp.com~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~....and finally my reply to them
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~The very reason that I picked up the Tilt was so that I would not be required to carry around additional components.
Thanks for what you ridiculously refer to as support.
To tell you the honest truth, I am now highly dissatisfied with iNavCorp and your product. I would expect at the very least (at least from a reputable company that stands behind it's product) a forthcoming patch, or work with the phone vendor to provide a patch, that would provide a no-cost universal serial port driver to correct the issue with your application. I now see how well you stand behind iGuidance and will invariably sell it off. Furthermore, as a Systems Administrator with [national company name omitted]., I will have no trouble whatsoever going out of my way to disparage your product and use this instance as an example as to just how poor the support is with your company and how inflexible your product is.
Furthermore, as a member of such forums as; GPS Passions, AT&T, and XDA Developers, I fully intend to post both my request for support and your reply, as stated below to each and every one of these forums and strongly urge others to do the same.
Honestly, did you see NVIDIA say "sorry" to Windows customers who had upgraded to Microsoft Vista? I don't think so. Stand behind and support your product, or face the backlash of the consumer.
Sincerely,
Jeff Spencer
Verona~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I have made good on my words to iNavCorp. I now urge anyone else as irritated (perhaps mentally disturbed) as I am, to make their voices heard by opening service requests on their own. Sure we can install GPSGate on our devices, or purchase an external GPS receiver, but what kind of response is it from a company to direct customers of their product to do so!! As stated in my reply to them, would NVIDIA have told it's customers "too bad", but you can purchase something else because you chose to upgrade to Windows Vista and now our graphics card won't work as advertised? HELL NO!!!
...okay, time for me to grab a beer and cool off.
Regards,
Spence
Here is an update - iNavCorp's reply to me
Hi Jeff:
Please note that the incompatibility is not between iGuidance and windows mobile OS, but only between iGuidance and the HTC driver. Further, HTC's new ROM was released much later after iGuidance v4 was released, and being a small company, HTC will not be able to work us on our request. Our programmers have been looking at this issue and if a solution may be determined, we will make sure it's included in iGuidance 2009. If not, we will continue to include the incompatiblity w/ HTC on our website as we do now to minimize their inconvenience.
Thank you.
Support Team
www.inavcorp.com
My reply
iNavCorp,
Please excuse my error, it is indeed HTC and not AT&T's hardware, however HTC is far from the small company that you described as "being a small company, HTC will not be able to work us on our request".
HTC makes over 80% of mobile phones running the Windows OS. Please read up on HTC and educate your staff on this 'small company'.
http://www.htcamerica.net/about/default.html
I shall contact HTC and pursue this with them, and ask them why they are too small to work with correcting an issue with your product.
As for my chances of purchasing iGuidance 2009 if you can't support your current product? ...I'd say the chance of that is about as good as my chance at winning a write-in campaign for the 2008 presidential elections.
Thank you for providing me with another opportunity to post and ridicule your poor customer support.
Jeff Spencer
a second reply that I had received while typing my reply
Hi Jeff:
Please note that the incompatibility is not between iGuidance and windows mobile OS, but only between iGuidance and the HTC driver. Further, HTC's new ROM was released much later after iGuidance v4 was released, and being a small company, HTC will not be able to work us on our request. Our programmers have been looking at this issue and if a solution may be determined, we will make sure it's included in iGuidance 2009. If not, we will continue to include the incompatiblity w/ HTC on our website as we do now to minimize their inconvenience.
Thank you.
Support Team
www.inavcorp.com
My follow-up reply
I apologize for the terse nature of my prior message. I have just realized that I have mis-understood your comment about being a small company.
I believe the reply you had sent me (below) was worded in such a way that left the impression that you were referring to HTC as a small company.
I have later received a message indicating that you are working on identifying the incompatibility and provide a fix. I appreciate that, I really do, however please don't preach to me about not being able to be 100% compatible. iGuidance 4 was compatible with my AT&T Tilt, and now it is not. As a customer, I do not care, who made what driver change at what point in time. The fact of the matter, as your product, you are obligated to support it. Simply removing every device that changes from your list of compatible products will do little other than shrink your install base and alienate your paying customers.
I thank you for your attention to this issue, and look forward to an agreeable solution.
Jeff Spencer
Verona
I'm done for now. I am planning to contact HTC, to make them aware of the issue and ask if they can put one of their support team members in touch with iGuidance, but I've a 5 year old to put down for the night, followed shortly after by myself.
Cheers,
Spence
Joe has already corrected this.
Search iGuidance in these forums and you will find it.
cyjeff said:
Joe has already corrected this.
Search iGuidance in these forums and you will find it.
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Click to collapse
Thanks cyjeff, I had done that, but hadn't seen anything recent. I must have been too specific in my search. I've checked iNavCorp's site and the now have the issue listed as an incompatibility that they are working on.
**** Note: iGuidance is incompatible w/ the new ROM released by HTC which enabled the internal gps chip. iGuidance will continue to work with an external gps receiver while using PPC6800/Mogul, but in order for iGuidance to work w/ the internal gps, user will need to download/purchase Franson's GPSGate (express or standard version) via http://franson.com/gpsgate/
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Click to collapse
Regards,
Spence
Thanks again cyjeff!
It took a bit to find it, but after searching on "iGuidance" and "Joe", I've got Joe's work-around.
Here it is for anyone else stumbling upon this thread.
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=40
Thanks,
Spence
SpenceJT said:
Thanks again cyjeff!
It took a bit to find it, but after searching on "iGuidance" and "Joe", I've got Joe's work-around.
Here it is for anyone else stumbling upon this thread.
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=40
Thanks,
Spence
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You are welcome.
It works like a champ... I have used it myself.
Funny iNavCorp appears to have been out-done by an enterprising developer posting in forums!
I've installed the cab and am off to do some testing. I have no doubt it will work. I am thankful that we've got a forum such as this, where people can assist each other. I'll have to donate or send a 'cookie' to this "Joe" guy!
Regards,
Spence
SpenceJT said:
Funny iNavCorp appears to have been out-done by an enterprising developer posting in forums!
I've installed the cab and am off to do some testing. I have no doubt it will work. I am thankful that we've got a forum such as this, where people can assist each other. I'll have to donate or send a 'cookie' to this "Joe" guy!
Regards,
Spence
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Click to collapse
Well, you can put them in the same boat as the guys from ATT, HTC, Microsoft and a multitude of other software providers that get "help" from the volunteers here.
Good luck getting any kind of real support from iNav. After spending a couple hundred on what they call "updates" which are minor bug fixes, I will never spend a dime on this company. When I purchased version 3, WM6 came out which was incompatible with this version. Instead of releasing a fix, iNav released version 4 which is no different than version 3 (slightly newer map), and charged $80. When I initially had problems with version 4 getting to work, I always got generic email telling me that it was either my phone or the OS i was running.
I am not even sure how many programmers they have. It might be a one person venture under the disguise of "Corp". If they are such a small company, they should not call themselves a Corporation.
actually, v4 is a big step forward w/ TTS. But with a big step backward by taking out the option to cut map.
BTW, where do you get 4.02 update and what's being update/fix in this release?
Did you guys also notice the single post in that thread about the DNS server change that also corrects the problem. There is another thread out there about this as well. If you change your DNS servers to Open DNS, vs using the default that ATT is providing, for whatever reason it fixes the issues w/ iGuidance. I'm still running 3.0.1 but planning on upgrading to 2009 when it's available.
Anyway, just thought I'd mention that, it's the route I went rather than the other options...using Open DNS isn't such a bad idea anyway.
Chris
Thanks This worked great for me. I will have to rethink my next iguidance purchase. I think they are going to force the ole' extra SD Card like garmin does.
AT&T plus iGuidance = Headache
verendus said:
Good luck getting any kind of real support from iNav. After spending a couple hundred on what they call "updates" which are minor bug fixes, I will never spend a dime on this company. When I purchased version 3, WM6 came out which was incompatible with this version. Instead of releasing a fix, iNav released version 4 which is no different than version 3 (slightly newer map), and charged $80. When I initially had problems with version 4 getting to work, I always got generic email telling me that it was either my phone or the OS i was running.
I am not even sure how many programmers they have. It might be a one person venture under the disguise of "Corp". If they are such a small company, they should not call themselves a Corporation.
Click to expand...
Click to collapse
I agree so much with everything you said. I spent $69.00 on my program about 3 years ago and I'll never give them another dime. Thank God for Joe and if I had it to do over again, I'd buy CO-PILOT LIVE. What a nice looking program that is.