Anyone gotten their rebate yet? - Tilt, TyTN II, MDA Vario III General

I filled out all the paperwork and sent it in. The form said 6-8 weeks, then I got a text saying 10 - 12 weeks. I wish I could float some of my payments that long. ;(
I was also wondering if anyone has gotten any trouble for not having the data plan. I signed up for the MediaMax, but the rebate said something about the PDA plan. What's the difference? Just more money and more texts? I never text. It's worthless to me.
I am hoping they don't give me a hard time, especially since I they did not say anything about this requirement when I purchased the phone, and when I wnet to sign up for it later using the online system, I got an error.
Then I tried calling to get it set up, and the CS rep was a nit wit and I wound up having to go before she could figure out what I was talking about. I think they are trying to give the cable companies a run for their money as the worst possible customer service.

I just got a text today saying that they sent out my rebate and that I should it expect it in less than 3 weeks.

When you guys sent in the rebates were you using a PDA Net plan or a Media Net plan?

I just checked online. Mine was mailed out yesterday. I was a little disappointed that it comes as a debit card, and not a real check.

Bellfazar said:
When you guys sent in the rebates were you using a PDA Net plan or a Media Net plan?
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Click to collapse
MediaNet. I tried to change it online the day I sent it out (which was the last day for the rebate period) and got an error, then had to ditch my CS call as mentioned above after being on hold for 12 minutes, and it took the rep another 10 to find my account...
If they give me flack, I will point this out.

jgermuga said:
MediaNet. I tried to change it online the day I sent it out (which was the last day for the rebate period) and got an error, then had to ditch my CS call as mentioned above after being on hold for 12 minutes, and it took the rep another 10 to find my account...
If they give me flack, I will point this out.
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Click to collapse
Uh, you don't have to have it postmarked until the 3rd of December. The purchase date limit was the 3rd of this month.

Related

[Q] Best Buy Employee....Help!

Sprint tells me I can not add another line until October 1 because of a late pay awhile back. I want to add the line at BB to avoid dealing with a rebate. Is there any workaround? Do you guys have any pull? Let me know, thanks. I am paying more for my daughter to be on Cricket and its (They are) pissing me off.
raz699 said:
Sprint tells me I can not add another line until October 1 because of a late pay awhile back. I want to add the line at BB to avoid dealing with a rebate. Is there any workaround? Do you guys have any pull? Let me know, thanks. I am paying more for my daughter to be on Cricket and its (They are) pissing me off.
Click to expand...
Click to collapse
last week I had the infamous spending limit cap of $150 per line, I have 3 lines.
One of the lines is used in a rural area and I called to see if they could do anything to help make sense of me keeping the line. They of course offered me a free airave, which is considered a "line" on the account. The CS actually got ahold of the credit department and had them remove my spending limit! I was kinda shocked.. I haven't tried to add any more lines but I suspect I could.
Might be a step towards adding your daughter to your plan, if you have a line in an area that gets bad reception (this can happen inside buildings even in the middle of good coverage areas )
raz699 said:
Sprint tells me I can not add another line until October 1 because of a late pay awhile back. I want to add the line at BB to avoid dealing with a rebate. Is there any workaround? Do you guys have any pull? Let me know, thanks. I am paying more for my daughter to be on Cricket and its (They are) pissing me off.
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Click to collapse
Completely depends on your payment history, and if credit already declined youre SOL... BB has no pull, nobody has any pull besides the credit department. How long have you been with Sprint? If it's been more than 18 months than 1 late payment would not stop you - you have more on your history than youre saying
DirtyShroomz said:
Completely depends on your payment history, and if credit already declined youre SOL... BB has no pull, nobody has any pull besides the credit department. How long have you been with Sprint? If it's been more than 18 months than 1 late payment would not stop you - you have more on your history than youre saying
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Click to collapse
Yeah, I've been with Sprint for a while, I've been late on a few payments in the last year. I actually tried to add a line about 2 months ago and they re-ran my credit and told me no..
Granted if I was a fresh new customer or one with less than 6 months of good payment history then yeah they probably wouldn't have made the exception for me. Just offering my experience and thought it might be worth a shot.
DirtyShroomz said:
Completely depends on your payment history, and if credit already declined youre SOL... BB has no pull, nobody has any pull besides the credit department. How long have you been with Sprint? If it's been more than 18 months than 1 late payment would not stop you - you have more on your history than youre saying
Click to expand...
Click to collapse
No, I have been with them for 2 years this october. The disconnect was in january (christmas). Only one more month, just bothers me that I pay 40 with cricket for her and its only 20 with sprint and you get more.
Sent from my HERO200 using XDA App

Anyone able to order HD7 from Tmobile Customer Service yet?

So, I logged into my account to check on the HD7 pricing and it's there now. It shows 499 with a 50 dollar discount, bringing it to 449. I almost pulled the trigger, but I wanted to call and see if they could do something on the price. So, I did. And apparently, they don't have the listing in their system yet!?? Although, she did say she'd try and help out on reducing the price and would call me on Monday (the release day) to get it sorted out. My concern is on release day, I'm sure it's going to back ordered. Anyone else have any experiences to share?
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
molten83 said:
Yes,I was able to order mine on Tmobile yesterday and got the email confirmation too with the estimated delivery date of 11/04( really hope so) and got a text message today that its being processed and will soon get a tracking number when it ships.
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Click to collapse
Maybe I should've just done it today then. I checked all day yesterday (so I thought) and didn't see it on there until around 0650 cst this morning. Now it's not on the site period. Maybe a few calls like mine and they realized they messed up. But, definitely let us know if they get it to you by the 4th. Or at least if I was you, I would call and complain if it didn't get there, no matter if they made a mistake or not.
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
VizagDude said:
I just logged into my T-Mobile account and looked up for HD7 upgrade. I am getting a price of $499. I am on Even more plus plan. So thats fair.
As far as the estimated shipping date is concerned, its showing up as 11/9. So I did not move any forward. I might as well pick it up on the 8th in the stores.
Click to expand...
Click to collapse
I came to the same conclusion.. I'd like to pick up the phone at the store.. and play with it a bit.. I'm still torn between this phone and the venue pro..
Yeah, I just logged in again and almost pulled the trigger. But, maybe you guys are right and I should wait until I get a chance to mess with it at the store. I'm pretty sure I'm going to buy it anyways and just keep my HD2 just in case I end up not liking it. Worst case scenario is you buy it, unlock it and sell it overseas for a profit anyways.
everytime i go to upgrade phone page it gives me an error !!
Sorry, please try again later.
Our systems are currently unavailable. We apologize for any inconvenience.
anyone else having this problem?
Nope, it shows just fine. Although, the phone isn't listed now. It did the same thing yesterday. It's there all day and then at night, it's gone. I'm still trying to hold out on just dropping the 450..500 after tax on it and see what Tmobile will try to shave off it for me at launch. But, trust me, I've just about put my card info in twice. And had it showed it be delivered before the 8th, or even on the 8th. I would've probably done it.
So I own my phone, no contract and I use TMO US service. If i go to the web site and sign in it wont let me buy the phone!...I mean how stupid is that..because I dont have a contract and I own my phone?...Every time I try to buy it it say Im not eligible for an upgrade even though Im not asking for an upgrade. Very frustrating, and bad business.
nevermind..
I also have no contract but I don't get that message about not being eligible for an upgrade.. it takes me to a list of devices I can buy..
Oddly enough, now it hasn't been up on the site all day. Here's something else to look for. If you just do a search for "hd 7" on the Tmobile site. The Samsung Galaxy Tab comes up with the HD7. It shows the button for upgrade, but you can't buy either one right now. But, it's an indication of it coming.
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
molten83 said:
I guess they realised the mistake they made.I was able to order mine on 11/01 and the email confirmation said I will get it on the 11/04 but its showing in my order status that my phone will be delivered on the 8th.
Click to expand...
Click to collapse
Sounds about like them. And come to see, they make many revealing mistakes. Like now if you search for the HD7 on the Tmobile website. It will pull that and a listing for the Samsung Galaxy Tab (no price though). You can hit upgrade, but unfortunately it won't take you to the order page like the HD7 did. Well, at least you'll actually get it on the 8th instead of it being shipped on the 8th.
harsaphes said:
Well i just got off the phone with TMO. They WONT let me buy the phone now because I dont have a two year contract. They told me I would have to wait till monday!..I told them how this was a terrible business practice..that they were turning down a 500 dollar sale and they basically said ...to bad.
Terrible way to run a business.
Click to expand...
Click to collapse
Yeah, that is definitely terrible on their part. Who cares if you're on contract or not. It's a NO contract price that you're paying. I would definitely complain when you order it on Monday and at least get them to take off 50 bucks or something for the inconvenience. I mean you do pay for service every month just like everyone else.
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Blueightytwo said:
I was able to get the order on 11/01 also. I talked to tmobile and they said that it was a glitch in the system. they said if you receive the wrong phone you can send it back. My card was charged $379 I even got a text message stating that it was being processed. so hopefully I get the phone on the 8th
Click to expand...
Click to collapse
$379? Wow. What did you pay for? Phone is $250 (before $50 rebate).
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
Blueightytwo said:
sorry I payed $329.99 for the first installment after that they charge $40 for 4 months. 329.99 + 160 $489.99
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Click to collapse
Oh you bought full price with installments. That makes more sense now. Haha.
went to go see the status of my order and it now says we are unable to retrieve the status of your order. Hope the phone is still being processed and hope my card is not charged if they removed my order. anyone else have this problem if you ordered it on 11/01?
I'm having the same problem: unable to retrieve status. And I have no tracking info when I try "track by reference" with my cell number on the UPS site.

For those going to the Sprint Store

People who are going to the Sprint store to upgrade to the HTC One should know there is an issue with the system that is preventing the phone from being seen as discount available. They had to call the Sprint National Service Center to put in a manual discount on the account. I was told there were multiple people who tried and had the same problem.
The reason I am posting this is that you shouldn't expect it to be a 5-10 minute upgrade. It took over an hour for me. Loving the phone, so it was worth it.
I got mine without any serious issue. Anytime she tried to print off a receipt her computer would crash. They used another and all was well.
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
forgive my ignorance what discount is this?
WW3 said:
I had no issues.. they didnt get the $100 off instand but manager just over wrote it .... in and out in 15 min before work. Also if u mention that u get extra $50 invoice (currently online only) credit for buisness accounts... they might put that in too. I got that as well.
Sent from my HTC ONE using xda app-developers app
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Click to collapse
that credit towards the business account ?
Yes, basically a fam account under a tax id. But the discount should still apply to any account with any monthly discount associated with it, ie student. The credit goes towards ur next bill... its still something making my phone only $50 without htc trade in.
http://sprint.p.delivery.net/m/p/nxt/dev/wdyw.asp
Enter any email ending with edu... and it will give u a coupon code SAVE50.... add the phone to cart and print the cart without actually ordering and take it to the store and they should take care of it.
I do have a pdf when it shiwed the htc one for 99.. let me know if u need it.
Sent from my HTC ONE using xda app-developers app
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
lse4 said:
How much is it in stores with a upgrade?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
toxicfumes22 said:
It's $199.99 but if he's correct then you can get it with that extra $50 off at $149.99. There's no way to get an upgrade with the phone only costing $50 without the HTC Trade in. If so the Sprint store is only 1/4 mile from my work and Im heading over to buy mine and then Ill cancel it with Newegg.
I'm just looking for the cheapest price, though I don't want to wait an entire week so that's why I chose the Newegg method. Lucky enough for me, I dont have to pay the 36 activation fee. Thank you, Sprint business account.
Click to expand...
Click to collapse
the Save50 is what is being referred to it is a $50 credit applied to the account. But the $100 instant he is referring to and getting that as a transaction override instore is of even more significance if he managed to get the phone at $99 like a new customer rather than the $199 thru Sprint.com upgrade screw..
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
WW3 said:
I got a new line.. ported in a number... so yes the phone is $50 before htc trade in and -$50 If I do the trade in.
Sent from my HTC ONE using xda app-developers app
Click to expand...
Click to collapse
ok new line
$450 instant saving? so the phone is only 99.99? not the 199.99? is it cheaper for business account?
Tried it but when I entered the promo code it said "The promotional code does not apply to any items in your shopping cart. Check the code and try again"
Any idea?
EDIT* Looks like it doesn't work for upgrades.
bummer, sprint sure treat loyal customers pretty well don't they
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
yourbrotherrex said:
I went to a Sprint store earlier this morning. They had no dummy phones to look at, they had no phones to sell, and they also had no idea that the phone was even released today. (I'm guessing it wasn't a corporate store, but you wouldn't know from looking at it (it's just south of Houston, TX.).
I told them "Well, I know Best Buy has them; I just didn't want to drive all the way over there...".
He said "Well, I'm sure they DON'T, otherwise we would at least have a shipment scheduled or something."
20 minutes later, I was doing the paperwork at BB, with my slick new One in my hands...(It was 199+ tax on a line that was eligible for an upgrade.).
How do these so-called "Sprint" stores even manage to get any business if they literally have no idea of a device's existence on a release day?
Anyway, I'm happy as a clam with my white one, FWIW.
I have and probably will keep my Note 2, just to have, and to mess around with different Roms, and also for its screen size, but this One will definitely be my daily driver. The difference in the builds/the quality of the devices is like night and day.
Click to expand...
Click to collapse
/must hold out
.*arrgh*
:silly::silly:
You guys don't even want to hear my story. So I pre ordered from Lets Talk like some of you may have. I get the notification that it won't be here till sometime next week, so I'm like "OK I'll cancel it" as my local store had some in stock. Cancelled it. Went in this morning to a store right when the doors open. They pull up my account and say there's no upgrade for me. So I end up calling Lets Talk to verify if my order had been cancelled. Lets just say that I've been calling Lets Talk and Sprint from 9am-1pm trying to figure out wtf was going on. I finally decide to call Lets Talk one more time. The rep I spoke to said that the order was cancelled when the item was in activation and picking, so they had to manually deactivate the device. Around 130pm when I'm about to leave I receive a call back from Lets Talk saying the upgrade has been reset. Just to make sure I called Sprint customer service and the local Sprint store just to double check that the upgrade was there. Indeed it was so I rushed to pick it up as I had to be at work at 220pm. Got my phone opened it at work and that's my CRAZY CRAZY story. I hope none of you guys had to go through any of that.
Sent from my HTCONE using xda app-developers app
I just went to a sprint store around where I'm at for the weekend and they didn't wanna sell me the phone out right :banghead:
Sent from my SPH-L710 using xda premium
jmlott said:
I went in to the Sprint store this morning to pick up my preorder and I would say I had a very pleasant experience. I dont know if this was the $50 discount spoke about earlier, but without saying anything, the phone rang up at $149. I am upgrading 3 months early, so I paid a $100 UpgradeNow fee. I traded in my Epic Touch 4G for $75 and had the $50 Sprint gift card that I had to buy to hold my preorder, so all in all, I paid $139 in store today. Not too shabby for being impatient and wanting to get rid of my Samsung as quick as possible.
Also, she got my gmail address because she said they were going to send me a $25 Google Play Store card. Nice little bonus :good:
Click to expand...
Click to collapse
wtf? my upgrade is July 1 and I was told I have to pay $175 to upgrade now.............how did you manage this? who did you talk to?

[Q] Not being charged EIP?

Ordered my note 4 about 2 weeks after it's release. I've just gotten what I think is my 5th, at least the 4th, bill. I've yet to be charged an EIP payment. It even says there is no EIP on the account. Is it possible TMO screwed up and gave me a free phone? I know I've had plenty of screwups with them before, just never on the positive side for me. Anyone else ever have an issue like this? I don't want to bring it to their attention if they don't know, that's be dumb. Just wondering if anyone else has experienced this?
tony yayo said:
Ordered my note 4 about 2 weeks after it's release. I've just gotten what I think is my 5th, at least the 4th, bill. I've yet to be charged an EIP payment. It even says there is no EIP on the account. Is it possible TMO screwed up and gave me a free phone? I know I've had plenty of screwups with them before, just never on the positive side for me. Anyone else ever have an issue like this? I don't want to bring it to their attention if they don't know, that's be dumb. Just wondering if anyone else has experienced this?
Click to expand...
Click to collapse
Wow, this is an interesting one. I work at tmobile. I can tell you that you would have signed an EIP agreement when you purchased the phone if you got it in store. This agreement would show how many payments you are making over the next 24 months for the phone. If you never got one of those, and you have a receipt for the full price of the phone, i think you should take the money and run haha, that sounds like a free phone. If you wish for someone to check the account without charging you for the mistake - I can give it a little overview when I get in today at 1pm PST - you'll have to PM me tho, these are private matters and I still need to follow the rules haha.
ccheww said:
Wow, this is an interesting one. I work at tmobile. I can tell you that you would have signed an EIP agreement when you purchased the phone if you got it in store. This agreement would show how many payments you are making over the next 24 months for the phone. If you never got one of those, and you have a receipt for the full price of the phone, i think you should take the money and run haha, that sounds like a free phone. If you wish for someone to check the account without charging you for the mistake - I can give it a little overview when I get in today at 1pm PST - you'll have to PM me tho, these are private matters and I still need to follow the rules haha.
Click to expand...
Click to collapse
Haven't been on in a while but wanted to come back and say this is now my 7TH bill! No EIP payment anywhere. What the hell do I do? I wonder if it has anything to do with me being a customer back when phones were subsidized still? Just very strange and don't want to bring it to their attention if I don't have to, they've screwed me before so...
BTW, I didn't pay full price only the taxes when I ordered online, I believe I electronically signed an EIP but no receipt for full payment obviously though. It does show on the TMO website as being available for use with them, which, it obviously already is.
tony yayo said:
Haven't been on in a while but wanted to come back and say this is now my 7TH bill! No EIP payment anywhere. What the hell do I do? I wonder if it has anything to do with me being a customer back when phones were subsidized still? Just very strange and don't want to bring it to their attention if I don't have to, they've screwed me before so...
BTW, I didn't pay full price only the taxes when I ordered online, I believe I electronically signed an EIP but no receipt for full payment obviously though. It does show on the TMO website as being available for use with them, which, it obviously already is.
Click to expand...
Click to collapse
Same thing happened to a guy I work with, with his iPhone 6 plus he waited and waited and nothing. So he finally called in just to make sure his accnt was OK and after the overview there is no record of his eip. So it's ur free phone
Sent from my SM-N910T using XDA Free mobile app
Pay over the phone next time you pay your bill and just ask a vague question about how your account is doing or something along those lines haha you lucky sob
Lucky lucky
_-..zKiLLA..-_ said:
Pay over the phone next time you pay your bill and just ask a vague question about how your account is doing or something along those lines haha you lucky sob
Click to expand...
Click to collapse
I wonder if I ask them in chat if I'm eligible for an EIP on the S6, that should tell me. They won't let me if I owe them for my Note 4 right?
tony yayo said:
I wonder if I ask them in chat if I'm eligible for an EIP on the S6, that should tell me. They won't let me if I owe them for my Note 4 right?
Click to expand...
Click to collapse
Worth a try. Check the imei on their website to see if it says anything about it being owed. Or on my tmobile under billing. It shows what phone you have financed and how much you owe and paymemts left.
Sent from my SM-N910T using XDA Free mobile app
flipq88 said:
Worth a try. Check the imei on their website to see if it says anything about it being owed. Or on my tmobile under billing. It shows what phone you have financed and how much you owe and paymemts left.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
It says in billing I have no EIP on this account. Maybe I'll pick up the Gear S just to see what they say about the EIP and to play with it for a few days. Hmm..
I think the same thing just happened to me. I Pre-Ordered the Galaxy S7 Edge on T-Mobile, and it arrived on February 29th. I have now received my 2nd bill and they still haven't charged me for the phone, and the account doesn't list an active EIP on my line.
If I went to the phone section to try an upgrade it said "You are a Jump Customer. You are ineligible to jump because you have no Active Equipment Installment Plan" Since they said I couldn't jump I proceeded to take Jump off of my line and the next day when I go to the same page, there is a large "Upgrade" button next to the picture of the S7. Is that basically a confirmation that I own this phone and T-Mobile screwed the pooch?

Am I the only one that has a bill like this after swapping out the Note 7 at T-Mobile

Returned my Note 7 to T-Mobile on 9/22 for the new one and checked my account a couple of days later and this. Have since added a new line and no one bother to ask me about it. Anyone else
Mines like -1600 something. Pretty sure it'll get sorted out.
s0calstate0fmind said:
Mines like -1600 something. Pretty sure it'll get sorted out.
Click to expand...
Click to collapse
Oh ok
Sent from my SM-N930T using XDA-Developers mobile app
I got a loaner and just replaced my Note and sent the loaner back. The tracking says they recieved the phone back. So yesterday I get a bill for almost 500 bucks. My bill is usually around 250. I went to the Tmobile site and somehow another bill was generated 5 days after my normal bill. The EIP still shows on my account and the new bill shows like I am past due from the bill issued 5 days ago. It also shows like I used 2 of my jumps when I only used 1 to get the Note.
I called tmobile furious and the first thing the rep said is, di you get a loaner phone? He said the Tmobile billing is all screwed up with all the Note 7 customers because everybody is processing it differently. He said to just ignore the second bill and that tmobile is still trying to figure out how to fix everything in the billing system with so many different screw ups from the stores. Supposedly the computer system was never set up for something like this and all the stores and CS reps are having to figure work arounds in the system. That workaround is now charging me 250 bucks extra on my bill and shows I've jumped twice. Good thing I don't plan to Jump again.
Don't be surprised if your bill is all messed up. CS also told me that there was other he could do until Tmobile fixes the problems in the system and not to worry about the second bill.
Be nice if they would leave mine like that but I'm pretty sure they will fix it
Sent from my SM-N930T using XDA-Developers mobile app
Mine was $771.00 and I paid for the phone in full. Called this morning and was told not to worry that they're running a little late with the adjustments. She said mine would be straightened out by the EOM.
Yeap -1507 which is the total of the EIP i have.
They will get it all fix. Im pretty sure its the way they ended the eip
Yeap, mine is crazy high too.
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
billwinkle said:
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
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Well mine is actually a negative balance which will make me not even have a bill. Hope they fix it quick or t-mobile won't be on next month's bill list....lol
Yup mine is still -$488, and my bill was due yesterday. Waiting until they get this sorted before I pay it.
Lol.....after I made a payment mine went to -$1150 only 2 days later back to almost normal -$86
Sent from my SM-N930T using XDA-Developers mobile app
My bill this last time was for $184. After them finding my last S7E that I sent back after receiving my first Note 7 via jump the bill went down to $29. I kept checking back cause I knew something wasn't right. I could see my bill for $184 but every time I would go to pay it, my balance would show as $29. Being that I was at the end of my cycle I paid and just kept checking back and my balance is still at $0.
billwinkle said:
My bill was double also. Not very happy with the way they are handling everything. I will be calling them tomorrow to see if they will make the adjustments before the due date.
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You do know if you have a "-" in front of the number that it is a credit to your bill.
So what most in this thread are saying is we were credited for the full price of the old phones.
I just pay my bill as normal i know how much i owe them. Also they already applied a $30 for each phone i got. And i heard i will get $25 more
ggrant3876 said:
Mine was $771.00 and I paid for the phone in full. Called this morning and was told not to worry that they're running a little late with the adjustments. She said mine would be straightened out by the EOM.
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Just checked mine today and it's $23 and change - back to normal.

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