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I followed my company IT's instruction, download the OTA setup, and input my mail address and PIN. After restart goodlink downloaded IT policy. Then the policy force me to add an lock password, but every time goodlink locked my PDA it will nevery let me use it........
I clicked "unlock" input my password, it shows my desktop, but the task bar will be never unlocked, so I can not load any application any more. And if I start an application from desktop it will can not be closed becaused "x" button can not be clicked even I use the hard button on the phone.
Any solution for this issue?
Thanks
Does goodlink offer lockdown policies from the server side? We used it at my work but just for email and IT didn't lock it down.
I would guess that they have a mechanism for preventing users toying with the phone once it's installed and is managed by your IT group.
Policy
We use goodlink where I work and we have no problems but we don't use the goodlink "policies". Some work places like to lock down phones once they contain corporate emails - even if it is your personal phone. Have your IT admin look at the policies they are assigning to your goodlink account and remove them if possible (if your work security policy allows it).
Does anyone know how to disable the password request needed to unlock the phone ? I can't figure out how to do it.
oh my god... maybe settings -> lock should do the work ...
Not sure, but is this not covered in the manual?
Does anyone know how to disable the password at phone startup ? I set a password but I want to disable it again. The "lock" settings doesn't offer this option and the manual doesn't mention it. Please help.
Look at the tabs within owner's information.
If you go to start/settings/lock
don't you get an option with a tick box saying "prompt if device unused for"
just untick that and your lock password will vanish
Yes this box appears but I cannot uncheck it as it cannot be highlighted. Please help ! Doesn't anyone else have this problem ?
It would be helpful to know:
1)do you have plain htc diamond or one of the orange/O2 etc variants
2)what rom are you on
3)Do you sync with an exchange server (work email)
sometimes syncing with an exchange server for work email involves them doing something that means you HAVE to set and use a password for security reasons
4)was it always like this? Would a hard reset cure the problem?
1)do you have plain htc diamond
it's a plain HTC Diamond
2)what rom are you on
1.35 something (stock rom)
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
4)was it always like this? Would a hard reset cure the problem?
No only since I installed the Exchange Server. What's the risk with a hard reset I mean what kind of informations will thenbe gone (installed applications,settings,...)
Hard Reset - err.. everything will be gone. Your phone will be back to basic factory settings. The way it was when you pulled it out of the box.
(unless you flash it with a better (read cooked) rom.. in which case, it will be better that what it was when you pulled it out of the box)
You've probably set the lock after first use. When initializing WM it asks you if you want to set a password, or skip the step. As far as I know, once set, you cannot disable this password feature in one of the menu's. The only option is a hard reset. Be sure to SKIP the password step of course.
eurofan said:
1)do you have plain htc diamond
3)Do you sync with an exchange server (work email)
I had installed an exchange server where I was indeed requested to setup this password. However I deleted it again. The password to unlock the phone is still requested.
Click to expand...
Click to collapse
I think there's where the problem lies. I think you have 2 choices, you can try to find the registry key which prompts the device to ask you for a password for activesync. It's probably set to 1 and you would need to change it to 0. I don't know it myself, or I would of course tell you.
The other option is to do a hard reset.
A hard reset wipes all your stuff from the device, but what you could try is first do a full backup using either Spb Backup or Sprite. (if you want to keep your sms messages you might want to back those up too, maybe with one of the Jeyo products).
Then do a hard reset, then restore, but don't restore any of the messaging stuff.
That should get your device back to where it was, but you would have to redo your email settings, and it should get rid of this pesky password request.
Of course, if you're like most people on here you've probably installed and uninstalled lots of 'stuff' which has left behind lots of crud, so you might like to hard reset and then reinstall all your software etc.
Good luck!
Friends,
How can I remove the security password at boot-up? When I sync'd exchange to my device, it asked me for the password to protect my device.
I want to use a third party app and not the crappy M$ password feature.
Is this possible to remove?
Please advise!
tvos
That M$ password is the 4 digit or the alphanumerical password you setup when you first turned on your device. You can disable it by going to Settings>Personal>Delete everything in every field and uncheck "Prompt if device unused for" and you're good
Kraize
true and I understand that... what if you have a outlook exchange profile that forces the password.. can you still turn it off after the sync with exchange?
tvos
I remember seeing a reghack to fix this.
The policy only used to refresh itself if you soft restarted the phone, or turned Direct Push off
I'll see if i can find the thread again
thanx...
i understand security is part of the protection but it's annoying...
I think if the security at startup could be configured gui based and have different ways for logging in, it would make the experience tolerable.
tvos
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
volleykinginnc said:
Ok--who wants a challenge?
I have corporate email that I am configuring active sync to automatically push to my Tilt. Everything works fine except my company has a policy that the phone must be locked with password protect. So now after it not being used for 1 hour I have to put in a password to gain access.
I checked in settings: lock: and the password check box is greyed so I can't change it. The max time the dropdown menu will go is 1 hour. So 2 part connection:
Is there a way to bypass this?
Is there a way to adjust to say 8 hours rather than 1?
Click to expand...
Click to collapse
1. I don't know of a way to bypass this. There might be some sort of hack, but not one I know of.
2. If you Export your registry, then change the max time drop down and re-export your registry. Now diff the two files with a win diff program, such as WinMerge. The only difference should be the max time. See if you can hack in a bigger value.
Thanks
Dave
problem is that everytime you try to sync with your corporate email (which will be as items arrive if your talking about push), it will check the enforcement, if its not there it will prompt you that its going to enforce it again, just means that if your find a hack you will need to keep applying this hack unless you automate it....
That's what I thought...is there a hack to automatically apply the password. Where in the registry is the time...If I leave it named as "1 hour" but the actual time is say 10 hours...would that work?
there's a default sync policy thats set on the Exchange server. The only effective way to make this change is by editing that policy. There may also be legal ramifications for the company if the device is found to have been hacked to circumvent the autentication. Does the company need to adhere to Sarbanes/Oxley compliance?
grrrr....yes we are under Sarb Ox regs....I will have better luck winning the election than getting corp policy change...Any other software Ninjas that have an idea?
Where you're likely to end up is locked out once your IT department finds out your device is out of compliance.
Good point and I don't want that. Ok so I deleted off the server from active sync and soft reset but still have a grayed out password check box in the lock setting. Now that it's gone how do I go back to standard configuration? Please don't tell me hard reset.....
any software ninjas out there?
This may be a dumb way to go about it but maybe you should pose the issue to your IT department. I doubt that you are the only person who has email on his phone. Good luck.
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
We have the same issue here at work. YOU HAVE TO SET A PASSWORD to your Tilt otherwise the email exch server wont let you ... .
Since you don't want to type it every single time:
<start> <settings> <lock>, set it to 12 hours and you should be fine.
If not, DELETE the outlook account (sure be NOT connected through active sync), soft reset the phone, set a password, soft reset again and re-establish the outlook account. Sync the first time "through the air" not USB, say YES to the security enforcement request and you should be fine.
As far as I know there's a new extension for enterprise mail server 2007 which can be enabled by your IT guys that it WILL ENFORCE password request on any connect - THAT you have to check with them.
since we are on the issue of password protection & exchange policies.
everytime I reboot my ppc tilt, I am prompted with the password to access the phone. I know this is for security purposes but it is annoying.
I use exchange on my tilt ppc for my phone that is through my own domain exchange account.
How can I disable password entry?
please advise.
tvos
I guess with xchg even with min. security settings there's no way to bypass the password after boot and sync with an xchg server. Simply use an easy PIN (4 numbers) and call it done. There are more annoying things in life for me...
i am sure there is a way, but just wondered if someone knew off hand as a quick post. i have a simple four digit password already....
tvos
volleykinginnc said:
ha ha...thank you captain obvious but IT will only support Crackberries at a VP level.
Click to expand...
Click to collapse
Then Tell Them I challenge them to an IT Technician Face off! Because if they are only supporting Crackberries, they are phonies!
Real IT People, like myself, Have all phones working IN harmony. Tilt, Crackberry, iPhones(shudder).
Using a registry editor (I use PHM), navigate to \hklm\security\policies\policies and look for the value name “00001023″. Change the data from ‘0′ to ‘1′
This will give you control back to set it how you please
Thank you thank you thank you thank you.....I was about 1 day away from a hard reset! Muuuuucho gracious that was sooooo irritating.
I'm on the other side of the fence here, being a PM who defined pin enforcement as a security requirement for implementation. I'm glad to see that there isn't a hack to get around this because we need this to prevent a SoX or FDA audit finding.
Inconvenient for the users, yes. But it has to balance against the companies IT security policy.
A possible workaround that we have shut down. Forward the mail you want to see on your device (high importance, specific senders, etc.) via outlook rules to a third party email (gMail, Hotmail, etc.) and then dload from there and kill your exchange sync all together.
my .02
there is a cab somewhere that is called "zenyee.com stay unlock" that is what I use. It seems to do the same as the registry hack posted above.
I had the same problem and it was really a headache until I found the file attached below. After installing it, go settings/lock and uncheck the "prompt if ..." box.
Hope it works for others
After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?
Turn on Smart Lock either with a bluetooth connection or a location.
I can't, smart lock is greyed out
Prototypeuk said:
After upgrading to Android 6 and doing a factory wipe on my Nexus 6 it now requires me to use pin or pass locks so that I can add my exchange email accounts. I never like this as I am always checking my phone so to keep entering a pin is a pain. If I go into Device Administrators I can disable email but it deleted the email accounts.
Is there anyway I can disable/remove the use of a pin to unlock the phone but still have my exchange email accounts? Why has this suddenly changed in Android 6, it wasn't a requirement when I was running Lollipop?
Click to expand...
Click to collapse
It is a requirement set by who ever runs your Exchange system, that is what I do for a living. Why you didn't see in on lollipop I can't answer, perhaps they just turned it on in Exchange. But that seems like a heck of a coincidence that they did it at the same time you upgraded. Maybe you set it up before they added the requirement and your phone didn't see the change until you wiped it and reset it up. That would surprise me to. Dunno.
What I do is I use the Nine email app for my Exchange account, it allows you to set the Exchange pin requirement to just that app. It is also much better on battery than using the Gmail app.
I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin
Prototypeuk said:
I run the mail server so I can tell you that I know for sure I didn't change anything on it. The mail server is Kerio Connect not Exchange by Microsoft. That's really odd if you say it is the server which sets that security policy because as I said until I upgraded I didn't have to use a pin
Click to expand...
Click to collapse
Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.
TonikJDK said:
Check the settings for the ActiveSync policy in Kerio and see if it is turned on. I just tested my Exchange server with 6. If I turn it off in Exchange the phone does not require a pin/password. As soon as I turn it back on it requires one.
Click to expand...
Click to collapse
I've checked the settings and there is nothing enabled. I tried installing Nine and it worked fine without a pin but my trial has now ended and I don't want to have to pay for an app that I didn't use to need
Set a simple pattern lock in Settings > Security. Then set the Automatically lock to 30 minutes and turn off Power button instantly locks. Go into Smartlock and add a trusted device, like bluetooth headset, smartwatch, or other bt device. And/or add one or more trusted places. If in a trusted place or using a trusted device, you won't have to unlock. Also, it won't lock for 30 minutes after you unlock it if you have had to. These steps have allowed me to almost never have to unlock with my pattern.