Database Develop

DEAD WHITE SCREEN / STUCK AT BOOT SCREEN = RESET SOLUTIONS

After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
 Simply press the reset hole with your stylus on the right hand side of the MDA device.

DEAD WHITE SCREEN
This was the most usefull help I have ever got ! Spent 3 hours in searching the forums, how to make my Wizard bootable after installing Resco Keyboard Pro. The only option was HARDCORE RESET 3 and reflashing the ROM.
Thanks for the great help !!!

cheers this has helped me too... rest number 2... will have to restore all my data though...

Reset 3 was the only thing that worked.

Re: DEAD WHITE SCREEN / STUCK AT BOOT SCREEN = RESET SOLUTI
mehayuk said:
After installing Registry Wizard and tweaking stuff on my MDA Vario, my device rebooted and just stayed on the white screen displaying the operating system configuration screen. I couldn't do anything else with it - I thought it was dead! Having searched all over, I've written a piece about resetting your device here. The one that worked for me for this particular problem was method 3 (but I think method 2 works as well but I didnt have it at the time)
PS I found that it happens when you change the default input from keyboard to something else. Leave it at keyboard and everything should be Ok. Registry Wizard is nonetheless a COOL program, just don't alter the keyboard setting.
Hard Resetting MDA Vario
There are different severities of hard resetting your MDA vario. Which one you use depends on what you are trying to achieve. If your phone is stuck and wont let you play, try the hard core resets (progress from method 1 (less sever) to method 3 (most severe). If it’s just a bit slow, try the soft reset.
HARDCORE RESET 1
start>settings>system tab> Clear Storage
This will still clear all your data and all the programs you have loaded onto your device. You’ll need to start all over again.
HARDCORE RESET 2
I hold the Comm and Voice Button (top two buttons on the side) AND the camera button (bottom right). Keep them pressed in and hit the reset with your stylus. Keep pressed in and let go of the stylus. Release when you see the following message:
PRESS Send to restore factory default,
SEND is the green lift up phone button on the left
It will do a brief format and restore to factory settings.
HARDCORE RESET 3
If your MDA wont budge with HARDCORE RESET 1 or 2, try this:
Enter Bootloader, - hold the "camera" (bottom right) and briefly press the reset button, don't release "camera" until you can see colour screen, connect USB cable, and start to re-flash the ROM (download the latest flash rom update from http://t-mobile.iris-global.com/download_manager_mda_vario.html
SOFT RESET METHOD 1
This is the lightest of the reset methods. This is the one to use if you want to reset your device without having to re-install all your personal programs and data
 Simply press the reset hole with your stylus on the right hand side of the MDA device.
Click to expand...
Click to collapse
Thank you for all this great information I am currently typing with one hand wondering how long I should hold the camera button? If you could fill me in on this information that would br greatly appreciated. I have tried almost everything and i can't get away from this darn white screen. My Qtek 9100 otherwise seems to function
ok.

no sync
my activesync doesnt work i tried option 3 and went into bootloader mode tried the rom but it doesnt detect my phone. any suggestions

Re: no sync
Mehayuk, thank you, thank you and thank you again.
My MDA rebooted and it stayed with the white screen. Couldn't do a hard reset.
I thought it was dead. :evil:
Finally I found this thread and your number three method revived my Vario.
So thank you again for this most usefull post I have encountered on the internet. :lol:

Dead HTC Qtek 9100
I did hard reset my MDA with 3rd mothod. I was able to flash up to 100%. When device restart, it just stuck on T-mobile screen. I tried to do hard reset by using 2nd method but it didn't work, format failed. Is it posible that my rom is dead? Please help.

AT&T Tilt Black Screen Fix !

Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!

I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.

Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.

if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help

While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).

Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!

rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.

Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!

I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?

Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?

rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!

asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.

Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?

I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.

i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?

Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!

Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.

Need advice bad... starting to freak

I was on the site earlier, and decided to install a bunch of stuff for my Tilt. I thought during the time it would be smarter to wait to reboot until all the apps/programs were installed. Upon doing the reset now my Tilt won't get past the initial AT&T screen. How can I reset my Tilt to get it back to normal? I can't access it thru Activesync since it is never starting up all the way just trapped on the intial At&T screen displaying the following please help:
R 1.27.14.09
G 22.45.88.07H
D 1.62.00.00

have you tried a hard reset?

what did you install? Obviously you tried a soft reset by inserting stylus....
Try a hard reset?
Hard reset = hold down both soft keys and insert stylus. If you did it correctly the device will inform you to continue on with tapping the send key twice.
All the installed apps will be removed as well as everything else in the phone. I hope you have your contacts saved to your sim.

Anyone in Tilt world please help
I can't hard reset because I can access the device, if I am understanding you correctly.... can u please clarify?
I thought I was becoming a semi expert but now I'm in trouble I think since I can't get the Tilt to load like normal.... I do have a replacement Tilt @ home I was waiting on screen protectors from. Let me ask should I just pop my battery and SIM out, and install it in the new phone? Will this problem carry on to my new phone or will swapping the Tilt solve?
I am wondering that once I put my SIM and battery in the new Tilt will it just be default and require me to add my apps again?

so I will lose all my stuff but it will free the Tilt.... if I have a backup on the storage card will I be able to restore?

jaycage said:
so I will lose all my stuff but it will free the Tilt.... if I have a backup on the storage card will I be able to restore?
Click to expand...
Click to collapse
Depends on what you backed up. But if installing certain software led you to this, why would you want it back?

I held the soft keys, inserted the stylus, and got the warning message.... yet the phone is in the same place again

no the backup was much earlier just got to happy downloading today
the send is the square button in the middle correct?

jaycage said:
so I will lose all my stuff but it will free the Tilt.... if I have a backup on the storage card will I be able to restore?
Click to expand...
Click to collapse
Relax, you didn't break the phone just do the hard reset as described above. It will reset the phone as it was when you took it out of the box.
At the warning message press the send (green button )

semi pro my ass

which key is the send key?
this is so embarrassing

the green one on older phones its called the "talk" key

redbandana said:
the green one on older phones its called the "talk" key
Click to expand...
Click to collapse
Is there an echo in here ?

yeah that's what I say no but if I remove SIM and battery and put in a new Tilt body will it come back as default..... or can someone send me a facking pic for what the damn send button is on the Tilt?

LOL! wow the send button is the above the windows button and if you dont know where that is its next to the internet explorer button and if you dont know where that is. wow. just wow.

jaycage said:
yeah that's what I say no but if I remove SIM and battery and put in a new Tilt body will it come back as default..... or can someone send me a facking pic for what the damn send button is on the Tilt?
Click to expand...
Click to collapse
There u go.

huh?
dude listen its simple.
Hold down the two soft keys (they may be displayed as calender and contacts on your device) and insert the stylus into the reset hole that is next to the usb port.
If you do this correctly a warning will appear.
Now click send key twice as instructed. It is the green key which is located on the upper left of the shiny silver pad.

after SPB backup 2.0 cannot hard reset

I have installed:
Kaiser ROM ROMeOS_v31_1407
Radio 1.65.24.36
I have tried to restore a backup from my other Kaiser (I own 2 of them), using SPB2.0.
It went OK, until reboot...
Upon reboot the Kaiser asked, as usual, the password. I input it and, surprise, it is NO more accepted! I am 100% sure about my password, I never changed! I use the same password on both kaisers.
After several dozen attempts I decided to make an hard reset: second surprise: CANNOT HARD RESET!
I tried to push and hold the 2 soft buttons and then push the stylus into the reset hole, then wait...noway, the system reboot normally and then the screen with password input request appears.
I tried using the 2 soft buttons on the qwerty keyboard: same results...
Please help!
saulo866

In addition: I tried mymobile (a small utility), but again, since the password is to be input, I cannot access my kaiser.
I tried to enter bootloader mode (push and hold power+camera buttons and push stylus into reset hole): the system show the 4 stripes screen and stops, no other messages show up, no way to go on.
Saulo866

Any suggestions?
thanks and waiting
Saulo866

0000
0001
0002
0003
0004
0005
0006
0007
you get the idea.

There is an option in SPB Backup to not restore the device password.
There is an options button before the restore where you can set this..
I also suggest you reflash the rom.

Have you tried contacting the SPB support folks about this? Maybe they've seen this issue before. They also have support message boards you could post in.

I've got exactly the same problem 0_o

Xperia password problem

Hi all,
I hope you can help me a friend has a xperia and he has setup a password for it but with letters and with the touch screen keyboard, but now he can not enter letters only numbers i tried everything(soft reset, hard reset, start up the bootloader etc.) but nothing helps.
I can not connect it to my pc with ActiveSync, i tried several methods to hard reset the device.
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
http://www.xperiax1.net/forum/xperia-x1/546-tutorial-soft-hard-resets.html
http://forum.xda-developers.com/showthread.php?t=437607
But nothing works.
Has anyone a solution how i can reset or flash the phone.
The date inside it is not important, important is just to make the phone usable.
Thanks in advance?

Try using the keyboard, DUH. Turn off the function or caps toggles.
The password is CAPS specific also
so if it is something like 2hOmosapian
then if you type down 2homosapian
it will not work, you have to type down exactly as it is suppose to be: 2hOmosapian

Thanks for your help but it doesn't work i tried it several times.
Is it possible to reset the password or to format the phone some how.
I managed to get the touchscreen keyboard on the display and i am entering there teh password but it is not working.
Aojo00 is the password that has been set.

tafil said:
i tried several methods to hard reset the device.
- left&right + power button
- left&rigt + soft reset (power + volume button)
- left&right + stylus in back
Click to expand...
Click to collapse
I have tried the same you were into and also i failed to hard reset my device
Are you using the updated ROM version or the original?
I have updated my ROM version during March

Does anyone has a solution for this problem?

First, the passwort-protection is useful if your X1 gets stolen, therefore any hint given in an anonymous forum on how to override this does not feel right for me. If official bought I would go to SE service.
Don´t yell at me because I bring that up, but if "your friend" has bought the X1, beeing aware of using a business PPC with WinMob, with all the opportunities to tweak, tune, configure, so not a simple mobile phone, why does he ask you to help him with his password?
But if the password is the one your friend has set, and everything is legal, I wonder if the "0" (zeros) could be "O"´s or "o"´s, too much of them in the password for my taste.
Sorry, but even if my thoughts are not correct in your special case, you will agree that we should not help people with this toppic without asking questions, right?

There is an important side i would like to bring up.
I believe that there is a lock after certain times of invalid entries, in other words.. after some wrong entries, the system will lock down for some time even if you have entered the valid password during that lock-time.
So, my advice is to keep nice interval between each bunch of trials, say 10 min. top
Am i missing something?

Isn't there a puck code? To be used after failing to enter the correct password after three times?

left /rigth +vol down +power is correct