Screen stopped working! - Tilt, TyTN II, MDA Vario III General

Hi all,
Having a very annoying problem with my Kaiser! Last night it was working fine and then for no apparent reason the touch screen stopped working. If I smear a whole finger on the screen then the touch screen works and activates approx the middle of my smeared finger. Anything smaller however does not get registered by the phone!
Any ideas.
This is the first problem I have had with this great phone that I have not found an answer for in these forums.
Charlie

If you didn't make any software changes before the problem started, I would guess you've got a hardware problem, and will need to send it in for repair.

Oh well!
Thanks NotATreoFan, I thought that would be the case but was hoping against hope it wasn't.
Guess it's time to smash it and claim on the insurance rather than facing the long long wait for repairs!

Related

Erratic behaviour of Trinity

Is anyone having an idea on how to handle the following:
- Start menu is opening and closing by itself, and
- after a while the device stops to respond to any input on the touchscreen, while other functionalities seem to be OK;
- neither a soft nor a hard reset help. The screen remains 'frozen' until... again difficult to say why, it recovers and then ...all over again as above.
thanks,
Nic
I had the same problem after about 2 weeks of use. Turn off, soft-reset, hard-reset didn't help at all. Leaving the phone off for couple hours helped but the problem occurred again. Very frustrating. I have contacted the HTC support but still haven't received any responses from them. I think it's the hardware problem.
This is either a motherboard problem- it has occurred on some Trinity and Hermes devices and involves the screen controller chip; or it could be a problem with a screen protector (if fitted ) causing pressure around the edge of the screen
I had the same problem. Sent my device to HTC and they replaced the motherboard. When I got it back, I thought all is well. The drop down menu started again so I sent back to them with a nasty message. It is in repair now and hopefully they will fix it again, change the motherboard and the screen!!!
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
nbc17 said:
Hello Gilbert,
When you send to them, you had to pay the shipping fee?
Click to expand...
Click to collapse
Hi,
Oh yes. twice already and this pisses me off. When they sent the device to me the first time after claiming it was fixed, i did not have to pay for shipping costs. Let's hope they fix the bloody device soon or I am going to change brands.
Thanks,
Gilbert
I saw that problem on youtube
http://www.youtube.com/watch?v=KYfohqde2E8
Man I really hope mine doesn't have that problem, I wonder what it is? Let us know what happens when you get it back, again.
Dam, wtf, while reading this thread my Trinity started to act exactly as described in the above posts!!! IT'S contagous! Seriously... I do have a screen protector... Hope it rights itself....
This is really terrible...
http://youtube.com/watch?v=KYfohqde2E8
Hi there,
After having used my Trinity for 4 weeks I am experiencing same problems of erratic behavior, the start menu is activating itself and as a consequence device is slowing down gradualy up to the point where it freezes. I tried, soft/hard resets, removing battery etc. but nothing seemed to work. I have not installed the screen protector yet, so I can rule out straight away the effect of the screen protector. First I thought it could be jog dia lwheel which might be faulty, then it crosses my mind that it could be some virus. I donwloaded some applications off the internet. Before I found this thread I was considering of deleting the ROM and replacing it with another one, but it seem that the issue is more of hardware origin rather than software related. What happend after you got it from the repair? Is it working now? Cheers.

Huge problem!!!

I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
hollowground said:
I recieved my tilt from Amazon roughly aweek ago. Everything was going fine up until not to long ago. The screen stopped registering any screen taps from the stylus or my finger while everything else worked just fine. I reset the unit a few times hoping to resolve the issue. Nothing. THEN I made the big mistake of hard resetting the unit. Now i get to the calibration screen and no further. Anyone got any ideas? Any idea where I can take this to get looked at? i was contemplating sending it to Amazon as defective but ive already flashed the HTC Rom to it shortly after recieving it. Am I completely screwed? Help!!
Click to expand...
Click to collapse
you could try reflashing the original ROM
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
hollowground said:
Yeah, I tried that shortly after making my original post. Still nothing. I'm curious if the cable for the digitizer came loose somehow (no idea how though) or if it is an actual hard ware issue.
I thought something was wierd when it was working though. When I used the stylus the taps were very inaccurate recently. More so towards the upper hight hand corner of the screen. Calibrated it a few times hoping to correct it but it was always slightly off still. Then it just stopped working all together.I thought it had something to do with my screen protector but after removal was still a no go.
Luckily I am still able to make phone calls thanks to the slide out keyboard. Not sure if it rings or anything when I recieve one though. Still stuck at the calibration screen Any other ideas?
What size star key is needed to disassemble the tilt/tytn II? I may try taking a look inside to see whats up.
Click to expand...
Click to collapse
If you're stuck at the calibration screen after a hard reset, how are you able to receive calls? Surely the reset hasn't completed?!?
Also, if you have reflashed to the original ROM, and thats now stuck also, then it has least got the correct ROM image on the device, thus allowing you to return it for a replacement.
Still a little confused about how you're able to use it at all though...
i honestly though it wierd myself. after flashing back to the original rom. at the calibration screen if i slide out the keyboard, press the talk button , close then reopen the keyboard, it lets me dial out using the number keys on the keyboard.
I can actually make out the home page behind the calibration screen as the screen reorientates itself.
edited Well I've no idea what just happened but the screen just stared working again out of the blue. My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
return it ..
kash04 said:
return it ..
Click to expand...
Click to collapse
I agree, sounds like a loose connection somewhere
Could be grit between the screen and frame
One of my friends had an XDA Orbit and he had this problem. It turned out it was a crumb or piece of grit wedged between the frame of the phone and the screen causing the screen to be permanently pressed at that point. He used some fine implement (maybe a pin - can't remember) to dig it out. If this was the problem with your phone that may explain why it suddenly started working viz the bit of grit became dislodged by itself.
Cheers,
Ashley
hollowground said:
i My dog jumped on the bed n stepped on it ant the cursor moved. Very weird. Damn I'm lucky. lol Thanks for the input guys. Lets just hope it doesn't happen again XD
Click to expand...
Click to collapse
Thats doggone lucky!! Just another reason to have a dog around...

screen problems?

i got my td2 just about a week. yesterday suddenly the touchscreen didnt work at all anymore! i was taking some pictures and then it stopped to do anything on the touchscreen. i rebootet the device few times but no go - even removed the battery but didnt work anymore. then i left the device a few minutes without battery and when i tried it again it worked. this scared me a little... because without touchscreen u are really lost with this phone.
ohwell.. i hope this doesnt happen again. but i actually got another strange thing here:
if i look into the screen from the side.. i can see a strange glimmer sometimes. it looks like oil in water... it does glimmer a little and its not visible all over the screen but the part does even grow. i noticed this yesterday and it was like 5cm long and 2cm width. but now its almost on the full screen and it looks like the effect when u press on a LCD screen really hard. but it appears without doing anything.. does anyone have that too on his TD2??
same problem here. its the device of a friend. one week old. but we didn´t managed it to bring it back to life again...
no we will try a hard reset.
battery was out for ar least 30min wizhout success.
even noticed some glimmer at the screen. hard to describe. like liquid between sreen and screen protector.... but only on those parts were we tapped on the screen...
no we try the hard reset - i´ll report how it worked.
somebody else with that problem here?
ok we tried a hard reset - no success. screen is dead. no way to setup the device. no reaction of the touch screen. will go to the o2 shop tomorrow and bring it back...
wow.. at least im not the only one. my screen is working again but the glimmer didnt go away. also today appeared one more defect on the screen - it looked like the protection plastic is moving, but then after some tapping on the screen it went away again. very strange!
the glimmer looks indeed like a liquid between the screen and the protection. sometimes its almost not visibe and sometimes its really good to see. i wonder whats going on here..
hey i just found something out!!
my screen has something like little bubbles under it when i do touch it on a certain area. when these bubbles are visible.. my screen does not work anymore!! then i can clean the screen a while with a tissue or my tshirt or whatever and the bubbles go away - as soon they are not visible anymore the touchscreen works again!!!
im tryin now to give that phone back and get a new one. i dont even have that phone 1 week!!
I have a Diamond2 with the same frozen screen issue. The screen just did not react to any tap. Soft reset may put it back to work again, but the symptom repeated after some time. Even hard reset cannot rectify the problem. It is hardware defect. Fortunately it is one week old and still within the one-to-one exchange policy and I can take back to the shop I bought push for an exchange. Having email HTC and they just ask for service check and refuse to exchange a new one. If you conduct a Google search of freeze screen, you may locate a lot of touch screen issue but only very limited solution. I suggest you to have the device exchange than going to repair.
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Hi, I am experiencing the very same problem. Touchscreen stopped working. Taking out the battery for 5 minutes fixed it. But there is a oily liquid now beneath the screen. My device is 5 days old, this should not happen
Taking it to the shop on monday.
we tried everything but without any succes...
today we gave back the phone. it was within the one week limit. but there is another limitation: 15 minutes airtime! i said to the guy in that shop: when he can show me the airtime, we keep the phone - because than the screen seems to work again... )
but no problem they exchanged it against a new one! good service, very customer friendly at o2!
I encountered this one day after getting my unit. I got a replacement. It seems two layers of the touch screen is "stucked" together. Use scotch tape to lift up the area and and the touch screen responds. But the next time you press on the screen it will get stuck again.
So get it changed.
wow
what a great idea... never ever thought of that... *lol* but when you buy such a sophisticated mobile it looks very unsophisticated to lift your screen with scotch-tape everytime you tapped on the screen...
muuu said:
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Click to expand...
Click to collapse
kinda yes. but not that big and after cleaning phone with a tissue it goes away. i will get a replacement in a few days.. hope this doesnt happen again - but shop told me it seems that there are a few ppl with that problem on td2!! :-(
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the screen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
cko2 said:
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the sYcreen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
Click to expand...
Click to collapse
I hope you are joking... I mean one can't be serious about carrying a touch screen device in a back pocket of his jeans. Are you even surprised about what happened to it? In fact I'm rather surprised you got a warranty replacement. There is a thing called User manual that comes with the device a it is saying 'Always remove the device from the pocket of your trousers prior to sitting down'. Yu are really lucky indeed you got a replacement....
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
cko2 said:
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
Click to expand...
Click to collapse
that's exactly what's it's not - it's a pda phone and it kind of makes sense to treat it differently from normal mobiles which can withstand all sorts of abuse. also if they ask you specifically not to do something because it can damage the device - and you do it and then you are surprised it happened. it's written there for a reason. they surely know that for many people it will be their first pda phone so they don't have much clue how to treat it...

[POOL] About the touchscreen problem

I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the poll and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
ffp. said:
I only discovered the touchscreen issue yesterday doing the test of the other thread. So, i would like to every z1 owner to answer this pool to know how bad things are and if we can try to find a solution, since i think Sony won't.
So, please answer the pool and post any useful information. I'll start.
My phone model is C6943, I currently don't use case and I'm using a screen protection. I can do the xperia touchscreen test without touching the phone body without problem and also doesn't have problem with pattern password.
Click to expand...
Click to collapse
Pool? I think you mean "poll"
My 6902 is completely screwed. At first I used a screen protector and the problem wasn't too bad. Then I removed it when I took the phone in to get another issue fixed and soon after that the problem got very bad. I was traveling so couldn't go back to the service center. Now it's a bit better, randomly works and randomly doesn't. When I was home in cold weather though it seemed a lot worse than it is now that I'm back in India where it's warm. Not sure if temperature is a factor, or could be conscience. But a few weeks ago it was so bad you couldn't type even a two letter word using Swype.
Also, I now have a part of my screen in the form of a horizontal line where touch doesn't work at all. No single touch and no drag. Completely dead. Taking it to the service center soon.
You should vote on the first option, then
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
ghostman2 said:
Guys, check my post "News from whats is causing touch screen problem" to see if is your case!
Click to expand...
Click to collapse
It's not.
I got problem unlocking with patterns, scrolling pages and when I play some games after few minutes it stop working so I voted the first option. My phone is back to Sony, I hope they know what to do and at last it's Made in China.
Please, post if you use case and screen protections too. This could help understanding the problem.
Additional data : Z1 is being handled in a leather case, back and screen protector removed ( not the one with the logo, the plastic ones that makes your camera blurry )
Touchscreen problem seen in the game Alien Shooter, after some playing, the touch screen becomes less and less responsive ( i tap a button to shoot and use some onscreen joystick to move ) - both become unresponsive/less responsive as you play and the phone gathers some heat ( you can feel the touchscreen becoming hotter )
i have a simple tpu case, i had a bit of problem when playing all touch-based games (not ones with gyro like asphalt).
ever since i got the case it's better, i have the ASF and nillkin matte screen protector
ffp. said:
Please, post if you use case and screen protections too. This could help understanding the problem.
Click to expand...
Click to collapse
I did not use any case just a chip screen protector. Anyway on a good healthy touch screen the screen protector should not influence the touch screen respond.
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
For me the warranty worked perfectly, i changed the phone 3 times until get a working one, i called Sony, discribed my problem and they changed for me, only 2 days for the change. BUT i recorded the problem and sent to them, so they accept the change.
Vippo321 said:
Hey guys, I have also this touchscreen issue, and I would appreciate if you give a feedback about warranty service, if sony accepted the problem and replaced a touchpanel or not, and also if the replaced touchscreen is better or not. I´m also thinking about sending it back for warranty repair.
I have also found that my phones touch screen is temperature sensitive, when it get cold or warm it just refuses to detect touch actions. Try it yourself put the phone into cold/hot water for 5 second, take it out, quickly clean the display from water and test the touchscreen. I first tought this behavior is normal and I didn´t cared until I started to play games. After 15minutes of playing the touchscreen bug every time appears. But also after a while its randomly disappears. So this thing is strange. (the bug appears identically also when I have my phone in a plastic case)
Click to expand...
Click to collapse
Same here. I sent my phone back last week to the store where I bought it 2 months ago. They will send the phone to Sony Center but the time for repair or replace the device will not be 2 or 3 days but from 2 weeks to no eta. When the phone will come back to the store they will send the phone to me. I will post if the problem persist or not.
The problem is if they return a phone with the same problem.
ffp. said:
The problem is if they return a phone with the same problem.
Click to expand...
Click to collapse
They should be aware about this issue even on the new device so at this time they probably will check that but if they return a phone with the same problem, I will send it back again like many did. Someone had to replace the phone 3 times and I will do the same.
IYeah, you will be a long time without your phone though. I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
ffp. said:
IYeah, you will be a long time without your phone though.
Click to expand...
Click to collapse
What I can do, I want a fully working Z1, I paid for it.
ffp. said:
I think I'll wait a bit since i rarely get the error and actually only when i try to reproduce it. How bad was yours?
Click to expand...
Click to collapse
I was able to reproduce the problem in many ways, Touch Screen Test, Opening the phone with Patterns, Scrolling Pages or with Launcher instead of switch the page it was opening the applications and at last when I was gaming at one point the touch stopped working and I had to wait, so this made my mind to send it back. On daily use was all ok but in some circumstances was frustrating.
i had the problem with cm11. and when I retored to stock then the problem was gone:S
I'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
ffp said:
'm on stock and I got the problem.
Today for the first time I got the problem when writing on handrite. So I thought about using my phone warranty to get anotehr one. But it don't always fails when i do the method to reproduce it. So, how do you test if your new phone is working and how do you prove that it isn't? I mean what if i take the phone to warranty and it works?
And for you who already changed phone, it is working?
Click to expand...
Click to collapse
For me after the 3rd change is working now, here is what i did: i recorded the error and send it togheter with the phone. They saw the video and changed imediately.
Sent from my C6943 using xda app-developers app
Did youu made the method to reproduce and it didn't failed? For how long do you have the 3rd phone?

Ghost touch on top edge

Hello. Since few weeks I have extreme problem with ghost touch issue on Just top of the screen where the notifications are. I've turned on the programist options in order to see where it happens.
It looks like multiple ghost touch on the top edge on hole width. Sometimes the area respond to my touch, but most of the Time does not.
Happens random, case or screen protector is not the problem, tried all the options.
I have found some solutions from pocophone, but neither of them works.
Disabling gestures, miui optimalization, screenshot gestures, non.
Tried factory reset, updating to miui 11, nothing improved. After factory reset no problem for 1 day, not sure if there is a correlation.
I Will try to record the problem when it Will happen again.
Do you have any advice? I have warranty but at this moment would like to try all avaible solutions. Thanks in advance.
EDIT
Here is my video how it looks
https://photos.app.goo.gl/qnSkPZ6UwYVqsYY88
ooooh man, finally someone with the same problem, and cant find why its happening
it happens randomly, but when its happening the only way i can stop it is tighting it as if choking it. i dont want to send it to warranty.....
Well I am going to send it to warranty next week. I dont like the fact that I Will he without the Phone for a month, but hope they Will change the screen and it Will be fine.
My first xiaomi, always had Samsung and everything was alright. Phone in overal is great but I am very disappointed with this issue.
mist813 said:
Well I am going to send it to warranty next week. I dont like the fact that I Will he without the Phone for a month, but hope they Will change the screen and it Will be fine.
My first xiaomi, always had Samsung and everything was alright. Phone in overal is great but I am very disappointed with this issue.
Click to expand...
Click to collapse
Im the same, just noticed, after 2 days without issues that i was recording a telegram audio and it happend, idk its kinda clueless always
Man, definetly it has something to do with software, just a few moments before posting this i had the issue and it didnt want to leave so i had to restart the phone, first time this way.
Guys I found out what's causing the issue!!! It's not software or hardware. If you have the original Xiaomi case that comes with the phone it causes the ghost touches! I tried removing it 2 times and each time I put it on I experience the ghost touches and each time I remove it they stop for 1+ day which means that the case is causing them. My guess is that tiny particles are stuck between the case and the phone making it do this.
had this on my previous phone, had to rma it
Shpagata said:
Guys I found out what's causing the issue!!! It's not software or hardware. If you have the original Xiaomi case that comes with the phone it causes the ghost touches! I tried removing it 2 times and each time I put it on I experience the ghost touches and each time I remove it they stop for 1+ day which means that the case is causing them. My guess is that tiny particles are stuck between the case and the phone making it do this.
Click to expand...
Click to collapse
Just found i had a spigen clear case(bulky) and since i got back to Xiaomi's case it is happening a lot less than before.
My problem happens even without the case, and I used Nillkin Nature. Phone is in service currently. When it gets back I will tell you
Lol, how can this be? I believe you, though.
But oem case doesn't even touch the screen properly.
Sent from my Mi 9T Pro using Tapatalk
Phone sent to Service. After two weeks it is coming back to me with replaced screen. In about two days I will check if everything is fine.
Im waiting for what u have to say man, cuz i tried to rma it but they have it under review since last friday and today its being so ****ing annoyng that i want to broke the phone man
After screen replacement everything is Perfect ?
mist813 said:
After screen replacement everything is Perfect
Click to expand...
Click to collapse
Yesterday and today have been terrible, ill be sending the phone on monday, ty man, hope it will not happen again
mist813 said:
My problem happens even without the case, and I used Nillkin Nature. Phone is in service currently. When it gets back I will tell you
Click to expand...
Click to collapse
Any update on your phone? Touchscreen problem solved?
Problem arrive when using 3 finger swipe for screenshoot. there is solution on net about this problem, instead 3 finger swipe just use power buton and vo- for screen shoot
Ho boy, Looks like this is a common issue, I thought it's just me and I had to live with it with this ghost touch, Particularly when dragging the notification screen and clicking on the settings it won't respond had to do multiple times. S/W update, reset nothing helped. Last week one genius broke my screen and I had to spend and replace it. After replacing the screen I'm not noticing this issue anymore.
slavke1976 said:
Problem arrive when using 3 finger swipe for screenshoot. there is solution on net about this problem, instead 3 finger swipe just use power buton and vo- for screen shoot
Click to expand...
Click to collapse
As I wrote, tried everything, also disabling screenshot gesture. Problem is hardware, after warranty screen replacement everything is working fine.
At first also had problem with dragging down notifications bar, screen was not responding. Then I turn on touch location in developer options and saw that there is ghost touch in that part. Day after Day it became more disturbing to the point I could not use the Phone.
You can buy whole screen on Aliexpress and change it by yourself if You dont have warranty.
I hope Xiaomi fixes this for those affected. The Redmi 5 Plus had widespread problems with the touchscreen which is why I bought the Mi9T Pro. Not had this myself but I'll be fuming if it ever happens to my Mi9T Pro.
I've still got the Redmi 5 Plus and it's been pretty horrific - the issues started whilst it was in the warranty period and then continued/worsened from there on out. I could kick myself for not getting it serviced in-warranty. Xiaomi essentially sold a lot of people faulty devices; many complain of ghost touching / non-responsive behaviour over on the R5P XDA sub-forum like it's a ROM bug.
I'm also facing this issue of phantom touch or ghost touch.
It's really annoying. I guess screen replacement is the only solution as I've tried almost all options mentioned in various internet sources.
Xiaomi sucks..!

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