Hardware Buttons problem after upgrade - P3600 Software Upgrading

Hi All,
I am looking for the help.
I did an upgrade of my HTC Trinity to new 6.1 FinixOver 3.3.
After 1 hours or so, 2 buttons - Green (Call) and Red (end call) stop working.
I tried to reset, hard reset, upgrade to other ROMs. Same result.
I installed Schaps Advanced Configuration Tool and it looks like (via Mapping) the buttons are disabled or not recongnized.
I don't know what I could do else. Of course it could be hardware failure, but it looks like strange co-incident.
Any ideas, how to check what to try, what to do? It is diffcult to use this phone without these major button.
Tnx
olegv24

Related

Start Menu blinks - touchscreen unusable

My device is HTC P3600.
I've been using the 1.23.707.6 ROM.
GPSGate 2.0 (with intermittent "soft reset" error) + GarminQUE running ok. (GPSProxy always failed when I's trying to add Virtual Com Port).
After install 1.23.800 (lvsw) ROM, the intermitten "soft reset" error dissapear in GPSGate and GPSProxy run well too.
Cool, but...
After serveral minutes of use, the Start Menu began to blink several times until stop, and then the touchscreen stop to work: The tapping not responding.
All the buttons runs well, but I can't use the touchscreen.
I performed a soft reset but nothing (even worst: I cannot tap the SIM Pin, so I lost phone services).
The only way to restore the tapping ability was take out the battery for several minutes.
But, after minutes of use, the blinking start menu begins, and the tapping problem comes back.
I've also tried reinstalling the ROM (even with previous one), and after minutes of use (random periods), all the problems starts again.
Does anybody know where is the problem? virus?
Thanks in advance.
------------
Danrocam
HTC P3600
Tested ROMS:
1.23.707.2 test
1.23.707.6 ship
1.23.800.2 (lvsw)
Recently I had the same problem. People at HTC Europe told me to hard-reset my device because the touchscreen issue could be caused by a software missconfiguration...
After doing the hard reset my trinity touchscreen worked without problems for two days. Now the start issue is here again!! I have send it to my local repair center
Good luck!
http://forum.xda-developers.com/showthread.php?t=295043
there are more people here with this problem take a look.

My on/off butoon stops working, my kaiser is dying under my eyes..

Hello all,
some weird things are happening to me...
Very recently, my on/off button began not working when trying to put my kaiser in sleep mode. I would press it but nothing would happen, my screen would remain on...
But now, the reverse is happening : my kaiser is in sleep mode, and whenever I press this on/off button, nothing happens. I have tryed to call the phone, but it would even not respond to an incoming call... Looks like my kaiser is falling asleep under my eyes
The only solution is to do a soft reset...
Any hint ? I am with Schaps excellent 4.30 Rom. And I would like to avoid a hard reset
Thanks
Regards
did u try soft reset or are u trying to avoid that? sorry man i would hard reset hopefully some one else can help u
same problems here...
Hard-Reset.
Well, somebody called me and I was totally unable to catch his call. So hard reset
I would like to undestand why this situation? Why is it like thing go worse as time goes by ???
I am anxiously waiting for Android version !!!
Thx for the help anyhow
What other apps have you installed? Sounds like something that doesnt agree with Shaps rom.
So either uninstall the recent apps you added... or try a different rom.
unwired4 said:
What other apps have you installed? Sounds like something that doesnt agree with Shaps rom.
So either uninstall the recent apps you added... or try a different rom.
Click to expand...
Click to collapse
Well, I have installed :
- Pocket Informant 8
- Fizz Traveller 3
- Tomtom
- eWallet 5
- NoniGPSPlot
- FingerFirendly Friends
- pointUI (maybe the cause ???)
- backlight bug fix (I am not sure what this is, but the next day I made a hard reset, I have the same backlight bug, i.e. after a phone call, the back light becomes unstable)
Msoft has installed onenote ...
Thx

Hard Reset not working?

Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.

Spontaneous Hard Reset...

My Tilt did a hard reset when today. I pusehd the button for a soft set, and it did a hard one. Anyone ever experience that?
I am suspicious of software. But haven't seen any comments about this problem in any threads on it.
Recently installed software is:
SBP Mobile Shell 3
Finger Suite
Touchpal
Any thoughts?
In order for a full hard reset to happen you need to press the key combination THEN press the green call pickup key.
If it did bypass all those then I guess there is a severe software error for it to manage it.
My only advice would be to be careful and keep a note if it happens again....
Yep. In fact I've found it hard to do a hard resset on my phone. I"ve done 2-3 times over the past 18 months, but haven't for a while.
It's really strange.
The good news is I had a 2 day old backup.
Strange indeeed. Normally the hard reset is done either by a combination of keys as you said or with the “clear storage” function in the settings menu.
However, recently I had a similar "mysterious" experience with a TyTN 1. I installed a new SPL and a new ROM and then I started filling it up with programs and then at one of the soft resets I noticed it was too slow starting up and it did a hard reset instead. What I did is I installed another SPL version (newer one) and I never had this problem again (so far).
Sorry. I'm blank. What is SPL, and what version did you install that helped?

Problems with Softreset

Hey folk,
i hava huge problem with my device.
if i press softreset i must configure my phone again.
everything is lost. sms/email/contacts/all programs.
the display configuration is also gone, so after every softreset i have a "clean" device.
it felt like the key works at hardreset, but why?
atm i use the Prime v5.0 ROM but i have the same problems with the energy rom, 6.5 sun and 6.1 sun.
hope someone can help me
so long
Sharn
Soft Reset...
Has your device always done this, or just since flashing custom ROM's? Sounds very strange to me. I would try flashing a stock ROM from HTC or your network provider, then see if you can perform a normal soft-reset.
... you are only pressing the reset button without any other key combination aren't you??
jepp i only press the little small button.
i'll test the t.mobile rom hope it helps

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