Related
I was browsing as i normally do on my Kaiser this morning and the screen started to flicker then pixelate. I thought it was just the browser so i closed the browser and when into setting to see if it was still happening, every page i went into flickered and pixelated. so I did a hard reset and the pixelation continued through the hard reset process, and even continued while it setup. I have a feeling the device has an overheating problem becuase the back of the phone was getting quite warm. so I left it to cool down and it seems to have gone back to normal. I live in the UK so it wasnt due to the hot temperture or weather becuase it was quite cool out at the time. If it persitsts im going to have to return it for a replacement
definitely return and try. i have mine ran on all nite and no such problems as u mentioned.
Ive emailed HTC support and got an email back stating a service agent will be responding to my my enquiry as soon as possible. so hopefully it will be sorted asap
dolbe said:
Ive emailed HTC support and got an email back stating a service agent will be responding to my my enquiry as soon as possible. so hopefully it will be sorted asap
Click to expand...
Click to collapse
Good luck on that one, I contacted HTC in Milton Keynes (UK) 6 months ago about the screen problem on my tytn 1, they still haven't got back to me. I chased it twice via email (they dont except phone calls), and still nothing. I sent it back and swapped for a different phone from supplier in the end.
devicewire are replacing the phone so ill be getting a new one. they said they have had a few RMA returns due to faulty tytn 2's
Ok, so after loading "RUU_Kaiser_ATT_WWE_1.60.502.3_22.45.88._07_1.27.14.09_Ship.exe" for a couple days, tweaking a few things and adding a few software packages...
Yesterday, after leaving my desk for a while with the phone on the desk and unplugged after recent sync with desktop....
I come back and find my Tilt is really hot and totally dead!
Later in the day, last night and today...I noticed that on some email notifications, the vibrate latches in and won't stop until I wake up the screen!
Anyone else seen this? Need to decide whether to restore to factory condition, retest etc...or send back as defective.
Cheers and THANKS!
this has happened to me several times, I finally went off and set email alerts off which is annoying. This also happened on my other HTC phone 8125
This has happened a couple of times for me too on the totally stock ATT ROM.
Annoying but, since it's always with me, it's never gotten worse than "annoying".
Same problem here, since I don't want to disable the vibrating alert I just send a mail to HTC asking for a solution.
Hope they'll anwser.
I'll keep you posted.
Percentages...
Hmm, with these numbers (already)...it is difficult to determine if this is a quality control issue with a small percentage failure. Need some more replies and a comment from HTC!
I'm already inclined to tell AT&T to send me another one, especially since this issue has been experienced with the ship ROM, and it is less than 2-weeks old.
Also original rom and I had the problem from day one.
It's night over here in Belgium, but I won't wait from an answer from HTC. First thing tomorrow I'll call the shop where I've got it.
I've had this a couple of times on my UK Vario 3. It actually happened today.
The problem seems to span different roms and batches.
pjam
I've also have this problem so like most people I disabled the vibrate notification which isn't a fix but better than having it none stop vibrate. Hope they fix this for the Vario III as well as Kaiser
solution from a HTC dealer
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Anwser from HTC
I just called to HTC Europe, and the woman on the phone said "oh that's not good".
But a solution? I'll have to send it in for repair.
Still waiting for an answer on my email I send to HTC. And if I'll send it in for repair I'll first call again for a better anwser than "that's not good".
But sorry no real solution yet!
seems like this is getting worse and worse for us. I am experiencing the same issue. I have had the phone for about a 3 weeks now. The first week everything was fine. Then this sporadic occurance of the steady vibrate with new text and email messages. It seems like the first 2 vibrating pulses go through fine but it gets hung up on the last one. Full stock att ship rom here as well.
I'll get after AT&T for a replacement tomorrow (GMT -5) and post their response.
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
I called back to HTC support, explained the problem again. Also said that I'm not the only one but they are not aware of the problem. I'll have to send it in for repair.
So I called the repaircenter, and it would take 2 or 3 weeks.
Don't want to send him in for so long, so for now I'll try to live with it. Still hoping for a bugfix one day.
bigdigtown said:
Well, not much to report except AT&T gave no fuss and new Tilt is "in the mail". I would suggest even those who are outside the "return for new one" window, get after HTC and/or their provider to replace any units with this "defect"...
Maybe threaten class action... Good luck to all.
Click to expand...
Click to collapse
did u walk into an att store? or make a phone call to customer support? In either case how did you go about proving this was infact an issue?
I called AT&T premier phone support from a shopping mall while waiting for my better half to shop...it took about 1 minute to explain the issue.
Basically, I told them my phone needed to be replaced because it was defective and explained the manifestation (sometimes when email alerts are set to vibrate, the vibration does not stop and if I let it keep going, it kills the battery fast and overheats the unit).
I further explained that I researched the problem online and that is appears a small percentage of users are affected by the issue so that it is likely a manufaturing QA issue.
I also suggested that they send me a new unit versus a refurbished one, at least the first time around. They responded, "Oh, of course we will be sending you a new unit".
It took another two or three minutes on hold for the order to be setup, and I had an email in my Tilt inbox before we disconnected.
Overall the experience was excellent.
Same problem here. Mine is a Hong Kong unit that is HTC branded. Using it here in Canada with Rogers.
Note: I have installed Blackberry Connect 4 as well for connection to my corporate email.
If an message comes in, it will sit there and vibrate like mad until I wake it up. For now, I've disabled vibrate.
Rom Version: 1.81.707.0 WWE
Rom Date: 09/05/07
Radio Version: 1.27.12.11
Protocol Version: 22.45.88.07H
Jens- said:
I just called the shop where I purchased mine, and first thing the guy asks, "do you really need the vibrating warning? can't you just use a sound alert or something?"
After explaining that I really want it to work as mentioned, he went to ask.
When he came back he tried to convince me that it's normal with WM6. It's a feature. When asked wheter it's normal it sometimes works "correctly" en sometimes it keeps vibrating, he answered it's strange but normal.
Explaining that the battery gets really hot and so didn't help either. He was convinced it's normal. But he gave me a number of HTC. Not a Belgian nr so I'll first wait for an anwer via email till this afternoon.
Click to expand...
Click to collapse
sounds very much like the typical idiot you find in such places
is it just email notifications that are affected, or does it happen on all types of notification, ie sms message?
Good question...
Right now I'm running Dutty's Tilt Beta 2 w/ touch and all is good actually. It turns out that the phone ring uses only one vibration (long) and is followed by sound, where as my email uses 3 short vibrations only.
I'm more inclined to reach and answer the phone, than I am to reach to read an email, plus the email gets 3 chances to improperly latch the vibrate.
So, I don't know if it really is only email, or if email manifests itself as the culprit only because it happens more often.
Others may be able to confirm this.
I will say though, I'v had Dutty's running for 24 hours, and although the weekend email volume is much lower for me, I would have expected it to happen again by now.
The whole thing is crazy, sometimes it bothers the hell out of me, and other days it just gets forgotten or I assume it is a glitch.
All in all, I like the phone enough to keep it in the end, even with this problem. However, I still think the numbers on this forum are low enough that I have a decent chance of not experiencing this "bug" with my new phone when it arrives.
Hi, everytime i turn on my diamond, it just shows white noise. Does that mean it's bricked ? Sometimes i might get lucky and it'll run normally but then restart itself and show noise again. I tried entering bootloader and reflashing spl and ROM, and it all goes well but it never flashes on. It'll get stuck at 0% and on the computer, it'll say that there was an error. I need to reflash the original spl and rom before i send it in so the warranty doesn't get voided.
Hi, I have had a major problem with my diamond for the last 2 months now...
Basically, my problem has the same symptoms as your phone, (I.E. the screen may freeze on bootup, showing a snowy effect), as well as freezing consistently for no apparent reason....
Anyway, the problem that I am having is heat related...
(I know, I know... Please read on for more information)...
When I say heat related, I dont mean that my Diamond is too hot to hold...
My Diamond only works when the ambient temperature is around 10*C or below 15*C...
Any temperature above that (room temperature), and the phone will work for a minute or so.....
HTC Support in Australia has acknowledged that there is a problem with the phone, and have told me that the phone was shipped from Turkey, and that I should contact them for warranty service...
However HTC Turkey have been close to useless when replying to my problem.
I suggest you check to see if the symptoms are the same as mine, and if so, get on to the HTC Customer Dont Care hotline for your country, and see if they are a little bit more helpful when it comes to this problem, than HTC Turkey have been with me !
(2 months and still waiting for an address to send my HTC Diamond for warranty repair)....
For those of you wondering what symptoms, and what I have tried to fix the problem... Read On.....
To flash your phone to its original ROM, try cooling the phone down (Place it in the fridge for 10 minutes or so, then attempt to reflash)....
It took me 15 attempts before I got it to flash 100% (The thing would warm up, then crash)...
Please note : reflashing the ROM did nothing to fix my phone.
---------------
Here is one of the emails that I sent to HTC Australia Support (HTC Australia was very very helpful, and I sincerely thank them for trying to help me out)...
Hi Amr, (HTC Australia)
Thankyou for your advice in regards to the HTC Diamond Phone.
Ill try and describe the symptoms a bit better so as you may have more of an idea about the problem that I am experiencing.
At the moment, if I do a memory clear, at room temperature, (25*C) the phone will display the following
1) The Touch Diamond Boot Screen
Roughly 30 seconds later....
2) The Green Windows Mobile Preparing your device for first use. Screen
This screen will be displayed for about 45 seconds... At this point the device will do either of the following
a) It will reset, vibrate, and then show the Touch Diamond Boot Screen Again, though sometimes the screen is garbled (Has lines and/or a snow effect through it)
or
b) The device will hang, typically with the screen being garbled much like above.
When the device hangs, all the buttons (Except the reset button) no longer function.
Resetting the device using the reset button will reboot the device fine, but at this point it will always hang when the boot screen is displayed.
Removing the battery, waiting for say 30 seconds, then replacing the battery and trying again results in the device still hanging at the boot screen.
At this point, the temperature is not hot... I would honestly say the temperature is only 5*C more than room temperature.
Before I had this problem, the phone would get much hotter than this, but It never got to a temperature that I would call extremely hot....
The only reason why I "Think" it might be temperature related is that If I leave the device to cool down to room temperature, then I can repeat the steps above,
without the phone hanging at the boot screen...
Also, If I have the phone next to a fan, with the back off, I can usually get the phone to boot up, and I can calibrate the touch screen,
and the phone will proceed to customise itself.
To be honest though, it doesnt usually complete this last step successfully, and will hang during this proccess....
I havent been able to get the phone to the point where the phone has displayed the touchflo interface for over a week now, however the windows OS functions ok until the device hangs.
This is what I have tried so far...
A Clear Memory, as well as a clear memory and format using the Start->Settings->System-> Clear Software Function...
I have also tried to clear Memory, and Format moviNAND using the Volume Down, Enter, Reset - then Volume Down Method
Using these methods, the phone will clear its memory successfully, it will then reboot, and depending on how long the phone has been on for,
it may, or may not progress past the Touch Diamond Boot Screen...
Because I cannot get the phone to reliably boot up, I cannot establish an Active-sync connection, So I have not been able to try the ROM Upgrade Yet.
If the phone is faulty due to user negligence (I.E. There is something I am doing wrong software wise), then I will be more than happy to pay to get the problem rectified,
however, I can honestly say that I am stumped as to what could be causing this problem, let alone how to fix it....
The phone is in immaculate condition, is only 2 months, 2 weeks old now, has always been protected by a leather pouch, and also has a screen protector on it.
Understandably, the phone has been babied since I bought it new, and I am somewhat stressed at the prospect of it failing so early in its life cycle.
The Phones Serial Number is HT82GN55656
The phone was bought from a company in Hong Kong.
I contacted the company that sold me the phone and they had this to say
As the items were originally distributed abroad, therefore it does not come with the Australian warranty. However, sometimes the local service centre may still provide official warranty service if you provide them with our company invoice. In cases where, the local service center refuses to warranty the item, you may send the item back to the overseas supplier for a warranty service (12 months).
To be honest, this company has been less than helpful with any inquiries in regards to warranty.
If you could let me know how I should / could proceed with getting the phone repaired under warranty, I would greatly appreciate it !
Thank you again for your help in this matter
Kind Regards
Matti Jones
As I pointed out before, I stuck the phone in a fridge (Powered Down, no battery) for 15 minutes, which chilled the phone well below room temperature...
I then flashed the phone successfully with the latest Official HTC ROM.
(The flash process would take awhile around the 13% mark, but would progress smoothly after this point)...
I then chilled the phone again, and was able to calibrate the screen, and the phone was able to do its customization stuff that it does after the initial calibration and setup...
Finally, I chilled the phone again, and was able to boot it up into the touch flo interface, and open programs (However I couldnt test the phone function, because of the amount of time required to SIM unlock, and power up the phone functions).....
----------------------------------------
Honestly, I am not impressed....
HTC Australia didnt confirm it, but it sounds like a few of these phone have this fault, but they cannot trace it back to a root cause.
The phone worked brilliantly for the first 2 months that I had it.
It just got worse and worse over a period of 2 days, to the point where I cannot use it unless I place it in a fridge for 15 minutes to power it up
i didn't know anybody else had the same exact symptoms. Everything you just stated matches exactly what has been going on with my phone. However, I have already sent it in to the Taiwan company from which i bought the phone. And i did not reflash the spl or ROM, so there is a very very very very near 100% chance that they will void the warranty...unless my dad can smooth talk them out of that =]. But as soon as i get any sort of news back, i will let you know. Perhaps because it isn't a software issue, it might not void the hardware part of the warranty (unless they're assholes).
Same Problem
Same problem with my diamond, I have sent it to Service center, and its 50 days now I have not got my phone back. They have not even done anything, they are waiting for some part to be replaced, which was not available there.
Lets hope it comes back with everything working fine.
Total 3 problems with my HTC touch diamond -
1. Freezing, finally not booting
2. Wifi did not work, this problem started with in a week I got my mobile\
3. Sound problem, when I am talking on phone, other person gets very little voice there.
It seems HTC is using cheap h/w parts, I don't think next time ever I am going to buy any mobile from HTC. Two mobiles I purchase from HTC, both of them were very bad in hardware quality.
Pissed at HTC Now
You think that's Bad !!!!!!
70 Days so far just trying to get HTC to tell me where the F*** I should send my phone for warranty repairs !!!!!!
Contact Warranty Service in Australia, they tell me to send it to the place of purchase (Hong Kong)...
I contact the place of purchase, and they tell me to go through HTC global warranty.....
Ok... I think to myself....
I contact Australia Tech Support (The ONLY helpful person I have spoken to from HTC), and exchange 10 or so emails, to discover that I must contact HTC Turkey for my warranty issue....
Deep breath from me now.....
I contact HTC Turkey, they reply asking for the Serial Number and symptoms.
I send them a copy of the 10 or so emails with HTC Australia, and receive no reply !
I send a couple of emails to the helpful HTC Australian tech support guy, politely asking if the issue could be escalated to upper management....
I get a reply saying HTC was trying to contact me on my mobile number (Yep, the mobile number which is my FAULTY Diamond Phone)...
Another week passes, and finally I start cracking the SH!TS with the helpful HTC Aus Guy...
Same Day, I get an email from HTC Global Warranty....
The Message, I must contact HTC Turkey for Warranty Repairs....
For [email protected]#$s sake.... Is HTC Global Warranty Service run by a bunch of [email protected]#$%wits ????????
So now I'm on Week 7 trying to contact HTC Turkey (Looks like another long winded, pointless and mind numbing international phone call again !)
I would be so p!$$ed but the phone only worked for 5 weeks before crapping out...
Short of going on a murderous rampage at HTC in Turkey, I have NFI what I should do next !!!!!!!!
HTC, if you are reading this, You can shove this Diamond up your @$$ !!!
Chill
Yep you are having a bad service.
If you can't use your phone that means it's not fit for the purpose for which it's been sold Do you have the equivalent of what we get in the UK your statutory consumer rights?
Consumer complaints comission or something similar?
mijxyphoid said:
You think that's Bad !!!!!!
70 Days so far just trying to get HTC to tell me where the F*** I should send my phone for warranty repairs !!!!!!
Contact Warranty Service in Australia, they tell me to send it to the place of purchase (Hong Kong)...
I contact the place of purchase, and they tell me to go through HTC global warranty.....
Ok... I think to myself....
I contact Australia Tech Support (The ONLY helpful person I have spoken to from HTC), and exchange 10 or so emails, to discover that I must contact HTC Turkey for my warranty issue....
Deep breath from me now.....
I contact HTC Turkey, they reply asking for the Serial Number and symptoms.
I send them a copy of the 10 or so emails with HTC Australia, and receive no reply !
I send a couple of emails to the helpful HTC Australian tech support guy, politely asking if the issue could be escalated to upper management....
I get a reply saying HTC was trying to contact me on my mobile number (Yep, the mobile number which is my FAULTY Diamond Phone)...
Another week passes, and finally I start cracking the SH!TS with the helpful HTC Aus Guy...
Same Day, I get an email from HTC Global Warranty....
The Message, I must contact HTC Turkey for Warranty Repairs....
For [email protected]#$s sake.... Is HTC Global Warranty Service run by a bunch of [email protected]#$%wits ????????
So now I'm on Week 7 trying to contact HTC Turkey (Looks like another long winded, pointless and mind numbing international phone call again !)
I would be so p!$$ed but the phone only worked for 5 weeks before crapping out...
Short of going on a murderous rampage at HTC in Turkey, I have NFI what I should do next !!!!!!!!
HTC, if you are reading this, You can shove this Diamond up your @$$ !!!
Click to expand...
Click to collapse
I have a Touch Pro and fortunately I have had no such issues regarding the low temperatures you need to get it to boot up. Where did you actually purchase your phone? Did you get it through Vodafone or did you purchase it through a website or through overseas travel and as such not associated with Vodafone? I steer away from the latter as there is always the possibility of having to ship a phone overseas for warranty purposes. I had a TyTn II before this and when the touch screen failed and even (and this problem is not normally covered in warranty) the chrome interface peeling off I have had nothing but good experiences with HTC. I contacted them straight away though mentioning that I am a user of mobile phones for over 20 years and that I am very influential to many people including businesses who are looking for reliable good phones for which I would recommend them to purchase. This is all true and I must admit HTC were very efficient in getting the work required done as a top priority at the HTC repair centre PHONETEC in Nunawading, Victoria. That is where the work gets done to Australian spec HTC Phones which include Diamond and Pro.
I am sorry you aren't getting the results you are wanting but unfortunately there are differences in a few areas between phones shipped to Australia and phones shipped to other overseas markets and one reason I would expect this is because of the different climates ( some much colder than here in Aus) and I can see that there would be issues if you bought a phone that would normally be destined for a colder climate than one for Australia where temperatures can reach well into the 40's in some places including Melbourne (don't hear to much about 40's in Sydney haha Just had to include some weather interstate rivalry).
Anyway I wish you all the best getting it fixed. If you did not purchase through Vodafone or any of the other Australian telco providers I would hope that next time you would because their phones are fixed here when any problems occur and lets face it most things with technology in it do at some time and these phones being pocket PC's are more likely to have issues than a standard phone due to the complexity of our devices compared to your standard phones.
John
P.S if you want quick action another thing that doesnt hurt is to get threatening with the old consumer affairs drivel and media drivel if a satisfactory response is not recieved within 10 business days.
HTC is not to blame!
Ok, here´s the wise-a*# answer:
Now why did you buy your phone outside from the country you live in?
I quess because it was cheaper. You basically bought the pda on the grey market which is disliked by the manufacturer due to different reasaons. E.g. the differente warranties that have to be given according to the different laws of different countries. Sometimes the hardware and/or software packages differs from country to country. Also the wages for the support center employees differ, taxes differ and the rent for buildings or shop space differ between different countries. Those costs are included in any product sold worldwide and that´s why the pda costs less e.g. in Turkey. A global support usually only gives you advice on who the correct contact is, you can speak to.
So why should the HTC dependence in your country, which was absolutely not involved in your acquisition, do something for you? Because you tried to beat the system and save yourself some money?
The deal is to pay a bit more in a local store and get a fast and proper support or to buy it via internet on the other side of the world and spare some money.
If your device fails you have to return it to the destination, the device was primarly delivered to,in this case by HTC to Turkey. In Turkey the mindset is a compelete different, their language, their workings speed ...
Also taking legal action in foreign countries is quite difficult.
So in this case unfortunately you have to pay for saving.
I really don´t think that htc is to blame here and its shown why many people don´t import technical gadgets by themselfes.
Still hope things will work out for you.
bye,
Thilo
HTC is HTC anywhere in the world.
The only problem with taking to your local reseller for quaranty reasons is that he can't use any other WM version after the repair , other than that of the original device. So if it is a turkish rom and your phone is defective , even if they replace the board , you will still end up with a turkish rom and a board shipped from turkey.
INTERNATIONAL WWE guaranty , means just that!!!
So basiclly my g1 doesn't accept any kind of sim card at all. My sim card used to work but now it doesn't. I tried changing sims already like alotta times but still it says "NO SIM CARD" when there is one. Everything works perfectly fine except for the sim card part. My phone isn't rooted. It's pretty stock. Can Anyone help me?! Please!?
Its a common problem that is occuring since a couple of months... Im having the same problem except mine recognize my sim card from time to time and then I loose signal and the sim card problem occurs again... Nobody on the forum know what to do about it so Im clueless about it...
May be hardware, not quite sure. You might want to get another phone.
My friend had this problem after water damage - he got lucky and warranty replaced it. I would guess it's a hardware problem as well, so your best bet is a new phone or see if you still have a warranty.
Yeah it used to happen to mine too but now it doesn't recognize at all. I have no idea what to do. I love my G1...
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
ESKIMOn00b said:
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
Click to expand...
Click to collapse
Holy ****, bro.
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
ESKIMOn00b said:
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
Click to expand...
Click to collapse
I see how that could work out... I would just be so pissy having to wait for a new phone over and over. Unless they replace it on spot.
well with the risk of continued thread jacking, T-Mo cross ships replacements, as in you get the newone before you have to resend the old one...
you have 7 days from the date your new phone activates on their network to return the phone, just has to be postmarked by that date (scanned into UPS's system)...
plus if your phone is totally BORKED, you can request a loaner from a local store while you wait the one or 2 days it takes for the replacement to arrive
also at this point i'll probably ***** and moan next time it breaks and try to get a free MT3G slide outta em on my next replacement..... they tried to give me a Dash 3G last time, and i told em to shove it...... (i want a damn HTC android phone, with a keyboard,1Ghz+ preferably, but if its free i'll take the upg to a MT3G Slide, no contract extension ofcourse )
[Q] Same problem, SIM recognition is sketchy
I've recently been having the same problem...
The phone, HTC Dream (EBI1) from Rogers, sometimes recognizes my perfectly functional SIM card, and most other times does not. This has been happening for a while now, and usually a reboot or two would solve the problem, but now it seems like it has finally quit (I've been rebooting/powering off/battery pulling for the last 2 hours, and removing and inserting the SIM card). I've changed ROMs, (well between different versions of CyanogenMod but it worked fine with it before) and nothing.
The strange part is, after rebooting 10 to 30 times and it actually recognizes the SIM card, if the device is left on, it will continue to recognize the card... I live in an area of s*** reception, and frequently go in and out of service, I've enabled disabled 3G, WiFi on/off, and it will still work for days, UNLESS the radio is turned off for whatever reason (Airplane mode, or power off/reboot).
Basically my only hope is to pray to the G1 Gods that it'll recognize my SIM card, and if it does, then do not loose power for any reason...
If anyone has any info what so ever, please let me know.
Also, If anyone knows how to get a log of everything that happens from boot, I'd love to know how.
My phone is the HTC Dream (EBI1) from Rogers, currently running: CyanogenMod 5.0.7 test2
Danger SPL
RA Recovery 1.7.0R
HBOOT-1.33.2005 (DREA21000)
RADIO-3.22.26.17
Possible temporary FIX!
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
slopes said:
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
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You know this actually sounds like a hardware problem. Or possibly an issue with the sim card. Try going to your local carrier and ask for a new sim card. T-Mobile US charges $20 I believe. I had this issue and a new sim card solved everything. If the new sim card doesn't solve the problem then it's definitely hardware related. And if it's hardware related it MIGHT be why you're getting bad reception. It's a long shot I know but I certainly wouldn't recommend anyone putting their phone in a wet freezer! Anyone that does consider this I suggest placing it in an air tight container to keep it from getting wet. We don't want your leaking quart of vanilla ice cream messing up your phone.
Solved!!
Hi, buddy!
I have a samsung captivate and I was having the same trouble.
I'm brazilian and my sister send me the phone unlocked from US.
It was working for 5 months.
When I changed the SIM it has began asking me for the code(??!). It was programed for not asking PIN code so I got surprised. I typed my code several times until get the phone locked.
I spent more than 2 weeks to find the solution: Galaxy S Unlock, a free program available at the Market. It's necessary to root and install Busy Box (I installed mine with Titanium Backup).
Try something close to this for your device!
I hope this can be usefull!
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
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Sounds like sim tray issue - I have had no problems at all - at launch they are all running the same software so shouldn't be that.
M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
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You must feel gutted! Took my Note 7 back and felt sick as a parrot. When the second Note 7 had to be returned I went into a depression! I was so pi55ed off, twice same situation. That is in the past but I know how you feel. We wait months for these devices, read every You Tube clip read every media bite then the day we get our new device it has to go back.
I am not going to say there will be lemons in every thing we purchase as that is not comforting to hear regardless of its truth. Again I feel for you and hope your next Note 8 will be fine. Please let us know how you get on.
Ryland
M2Iceman said:
Had Note 8 for 1 day then reception decided to take a nose dive. Phone kept searching for service, so I checked SIM, no damage. Reset phone, worked for 5 minutes then Searching again. Took to Corporate store and got new SIM. 5 minutes later, Searching. The SIM tray isn't exactly flush so not sure if that has anything to do with it. Contacted online support in morning. Went through a bunch of steps, no good. Software would not do reset with dial pad, stayed stuck on white screen , so leading me to think there's an issue with software. After hour online went back to Corporate store to turn it in. Now my new order won't be here till 15th.
Not sure what's more probable, SIM tray seating or software or combination of both. Anyone else have any issues?
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Click to collapse
Could've been something else wrong, like a bad radio. Good thing you found out on day 1 instead of day 91
I had a hell of a time getting my sim tray with sim and sd to fit right. Took me a good 20 minutes. Finally got it seated and have not had any reception problems so far.