Related
I've had no problems to date sending/receiving email with my TyTN and now TyTN II/Kaiser.
However, this morning I discovered that I could no longer do this. Pocket Outlook reports "Error Synchronizing ... check your settings" message almost immediately when I try to send/receive emails.
None of the settings have changed. Just to be sure, I changed "WAP" to "Work" and "The Internet". The last two settings no longer produce an instant error, but the email just says "Connecting..." and then does nothing.
Which makes me ask the question - have Vodafone UK started blocking email? Anyone else having problems? The Internet and other applications can access the net with no problems.
Just tryed vodafone in the netherlands and it works fine.
Which email service?
I would guess its more likely a problem with the mail server.
I have no problems with Vodafone UK and connecting to my company Exchange 2003 server.
Hi freenfast!
I want to connect to my uni's Microsoft exchange Server.
I am not successful though.. and have read and searched!
I get an error message - error / support code - 80072ee2
I am wondering if I need some kind of certificate....
I was hoping to find a way to synch with the Exchange Server using,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Should I be able to achieve all of these? OR am I expedcting too much !
Any help appreciated!
Ofiaich
ofiaich said:
Hi freenfast!
I want to connect to my uni's Microsoft exchange Server.
I am not successful though.. and have read and searched!
I get an error message - error / support code - 80072ee2
I am wondering if I need some kind of certificate....
I was hoping to find a way to synch with the Exchange Server using,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Should I be able to achieve all of these? OR am I expedcting too much !
Any help appreciated!
Ofiaich
Click to expand...
Click to collapse
I believe if you go to https://(your university mail server)/server.cer in your Pocket IE, you will be asked to save the certificate. After you save it, you should be able to access your school's exchange server directly.
Hope it helps,
- TKN
Hi tariq_niazi!
thanks for your quick reply!
tariq_niazi said:
I believe if you go to https://(your university mail server)/server.cer in your Pocket IE, you will be asked to save the certificate. After you save it, you should be able to access your school's exchange server directly.
Hope it helps,
- TKN
Click to expand...
Click to collapse
I have added a screenshot below. The message is
the requested url/server cert was not found on this server !
My servers address for email logon in is http://owa. uni name. co. uk
But I did type https://owa. uni name. co. uk/server.cer in Pocket Explorer !
Ofiaich
hmmm I guess it works differently for servers running Microsoft version of Exchange Server. But I run a Kerio Mail Server that also has this exchange capability, I can simply get the certificate over the air. Let me check if my university gave any instructions on how to download the certificate (it there is any). Let me get back to you as soon as I can.
- TKN
Thanks very much tariq_niazi !
I was told by the university that they do not use certificates but their information setting up a XP Laptop to work with the new server clearly states that you need to "check here" to Vaildate server certificate.
Then there is certificate called GTE CyberTrust Global Root !
As I had typed before, my hope is to be able to do these,
1. my PC via a cable,
2. my PC via WiFi,
3. via GPRS when I am out and about,
4. via WiFi when I am out and about.
Thanks for your time !
Ofiaich
My university (Cal Poly Pomona) uses a certificate from Thawte Premium Server CA which is already in my Pocket PC by default. That is why I am able to sync with their servers using SSL. You can check and see if your school uses a SSL certificate that is preinstalled in your device by double clicking on the security icon in your browser when you go to your email login page. There are ways I remember to export a PC version of SSL certificate to Pocket PC certificate using a tool. I cannot remember but if you google around, you should be able to find it. I believe the file format for that SSL certificate for your Pocket PC will be der instead of cer in my case.
Hope it helps,
- TKN
Hi tariq_niazi!
thanks again for your time... !
tariq_niazi said:
There are ways I remember to export a PC version of SSL certificate to Pocket PC certificate using a tool. I cannot remember but if you google around, you should be able to find it. I believe the file format for that SSL certificate for your Pocket PC will be der instead of cer in my case.
Hope it helps,
- TKN
Click to expand...
Click to collapse
Yes, I just checked tools -> Internet Optons -> Conten -> Cerficates
and sure enough the GTE CyberTrust Global Root is in the tabbed list of Trusted Root Certificates.
There is also an 'export option' which then launchs a wizard.
There are now 3 options for the format to choose
DER Encoded binary x.509 (.CER)
BASE-64 Encoded x.509 (.CER )
Cryptographic Message Syntax Standard PKCS #7 Certificate ( .P7B )
I can then see if I choose, for example, the first one, that I have to name the file, choose a location etc and save it!
I guess I can save all 3 types, then find the directory on my Kaiser to copy them to!
Maybe device/windows/system/certdtls ?
Ofiaich !
Let me know how it goes, I am interested in seeing if this method works or not.
- TKN
I will ! I will post here!
Do you think I am correct with my choice of directory on the Kaiser?
I am search for info on that now.
Tomorrow, I might not post........... busy day... but Wednesday, I will definitely post..
thanks again !
Ofiaich
As far as I know, you should be able to click on the cer or whatever file you got and it will install automatically. That is what happened whenever I downloaded the server.cer file directly from my mail server. I am not sure of placing those files in the folder you have mentioned but it does not hurt trying and see if it works.
- TKN
Hi!
I got the certificate on my Kaiser now! Thanks! Imported it to the Kaiser through ActiveSynch
Now I have changed the ActiveSynch settings for calendar and mail, so it checks on the server..
I left Contacts Tasks and Notes on the PC,
I would have thought synching would be quick..
now I get the error message - error / support code - 80072ee2
again............ Hmmmm... nearly there....
I have a new question..! Any ideas what a 'device sms address' is ?
Sleep time for me !
Thanks again!
Ofiaich
Hi!
I am still not successfull with this!
I can synch my Kaiser to the PC and synch contacts, calendar, notes, emails etc but still get the error message - error / support code - 80072ee2
I read elsewhere in XDA Developres to turn off the firewall. I know this is not a good idea, but tried it, no luck with synching, so switched it back on again.
I am frustrated that I can only synch when at home with the PC via cable !!
Ofiaich
FIXED
I managed to fix this in the end. Turns out that Vodafone UK were not blocking emails after all
Go to Connections \ Settings and select "Select Networks".
I changed "...connect to the internet should connect..." to "My ISP" and then it all worked.
This has really puzzled me, because I have not installed any software, or changed any other settings. It just stopped working. I had a similar issue with other software getting data from the internet, which again involved changing a setting in Connections.
It's all a ball-ache to be honest, and probably one of the worst things about Windows Mobile.
Hi!
I tried that to see if it sorted my problems too....
But I still get error / support code - 80072ee2
I am sure the university is doing something with their server !!
I am out of ideas....
Ofiaich
Hi!
got the Microsoft Exchange Server working now....
Outlook 2007 PC address on the PC was different to what I should use for synching with the Kaiser...!
Strange but T_r_u_e !
Attachments in Hotmail still do not work, but don't care...! The email throught M.E.S. gives what I need !
Ofiaich
Glad to hear it!
- TKN
When I tried to acess hotmail (www.hotmail.com), I get this message:
"Please Enable Cookies.
In order to use Windows Live Hotmail, please set your browers to enable cookies........."
I click Menu>tools>options>security
The "Allow Cookies" is check. I am allowing cookies.
Using Dutty 6.1WWE Rom date 4/16/08
What am I doing wrong?
Thanks
Tilt 8925
ok i'm sorry, but i have been all over the place and still cant make this work!
my work IT dept only allows remote email via the web. i can access using opera no problem but i'd like to sync/push/downloadupload/whateveritscalled into my outlook on the phone seamlessly. HOW DO I DO IT?!?!? i have tried and TRIED to set this up to no avail thru "new account" in the messaging and thru activesync. it cant be that hard since there are only 2 simple steps when i access it via opera.
#1) i go to the website:
www.sodexhomail.com (but when it loads, the full address is https://www.sodexhomail.com/owa/&reason=0)
#2) and i login with only 2 pieces of info:
domain\username: xx-xxxxxxx\myname
password: xxxxxxxx
please please PLEASE someone tell me how to set this up STEP BY STEP so i dont have to keep going thru opera!
thanks!
Ok this is not so hard. I configured it myself many times.
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
For pushmail to work you need an Active Directory user account and this account has to be mailbox-enabled. From the information you just supplied, you do have an AD account which is mailbox-enabled.
When you go to http://www.sodexhomail.com/owa you will see that you will be redirected to https://www.sodexhomail.com/owa Do you see the extra S behind HTTP ? THis means that you access your website securely. In your internet browser on your normal desktop or laptop computer you will see a little golden lock at the end of the address bar. When you click it, you have the option to see the security certificate and to export it to a file. Export this certificate to a file (just click next all the time and give it a descriptive name) and save it on your computer. Then connect your Diamond to your computer and transfer this certificate to your diamond. On your Diamond browse to this certificate and click it so it will be installed. For ActiveSync and Pushmail to work you must do this.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Ok, you've already installed the ssl security certificate on your diamond. Now open Active sync on your diamond and do the following.
1. Click MENU.
2. Click Configure Server
3. In the field Server address type: www.sodexhomail.com and enable SSL
4. click next
5. In the User name filed type your user name and password
6. In the domainfield, type sodexhomail.com and enable to remember your password.
7. Click next
8. Enable the items you want to sync, like contacts, calender, email and tasks
9. Select email and click configuration and select the option how far back active sync should go for syncing emails and select for the messages HTML.
10. Click advanced and enter your email address.
11. CLick Finish.
12. In the main Active Sync menu, click menu again and choose Schema
13. Select As items arrive and configure the times you want to receive pushmail. I entered 00:00 - 23:59 so 24h a day.
Now you should be done.
Good luck.
EDIT: If your company uses Microsoft Exchange 2007, maybe your administrators configured Outlook Anywhere. This means that you only have to install the ssl certificate and dont have to configure the above steps. On your diamond you simply go to Start - Messages and create a new account. Fill in your company mail adddress and password and on the next screen you will be asked if you want to configure your mail settings from the internet automatically. I configured this myself and works like a charm. But if your IT admins did not configure Outlook Anywhere, this won't work.
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
dannyoneill said:
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
Click to expand...
Click to collapse
His company uses Exchange 2007 and there is no more OMA in Exchange 2007.
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
MRE-net said:
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Click to expand...
Click to collapse
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
spiffyjiff said:
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
Click to expand...
Click to collapse
You have to get them to enable active sync for your mailbox.
In the meantime solution
Had a similar problem so i requested IT to send duplicate emails to my live/hotmail account which they had no problem with. From hotmail its easy to sync to WM. You can also tell hotmail that when it sends emails it can do it on bahalf of [email protected].
[Then you can set a rule on hotmail to forward some emails back to your main work account - have not donr that though]
hi friends,
I want to configure my Xperia with my official Microsoft Exchange server. THe problem i am facing that when i connect my Xperia to the PC and it is synchronized with my outlook it can download all the mails/contact etc...
But i wanted that if i am on move, i can still get the mails directly on the Xperia.
I tried to configure exchange server from Active Synchronization Menu --->configure server , and it give me msg its the same as your look web access server and everything okay, but when from Messaging Menu if i try to send the email or do Send/ Recieve for my outlook, i am not able to recieve/send emails.
Is there anyone else having the same problem, Help will be appreciated.
Thanks
Jade
??? what ???
idont understand your whattt?
either my question is confusing for you ?
Regards
Jade
I don't understand the question either.
When you start the ActiveSync application (on your device) and click Sync, it will either synchronize with Exchange or display an error message if it doesn't work. Assuming it doesn't sync successfully, what's the error message that is displayed?
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Um...
You want to ActiveSync your phone with the PC over the Internet?
JYousuf said:
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
Click to expand...
Click to collapse
Ah.. I assume you're entering your email address, username, password and domain, then ActiveSync tries to do the automatic configuration and then displays a text box to enter your server address? If so, the automatic configuration didn't work and you have to enter the server address manually (which is the same as the server address configured on your desktop Outlook (check your Outlook configuration if you're not sure) or the address of Outlook Web Access, maybe something like mail.whatever.com).
JYousuf said:
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Click to expand...
Click to collapse
Please try to sync using the ActiveSync application. It will display an error message, which will probably help to find the problem.
orelsi said:
Um...
You want to ActiveSync your phone with the PC over the Internet?
Click to expand...
Click to collapse
Microsoft Exchange is pretty cool
Have you checked both Mail for Outlook and WM Active Sync in your configuration? For your needs you may only activate Mail for the Server, not the PC connection. Look also for other conflicts like tasks and so on.
I think i am not able to elaborate my problem clearly. Let me do again
I am having a corporate account and that is configured on my Microsoft Outlook and i receive all my corporate mails over there.
Now as i did on my SE P990i, i have set the same corporate account which use Microsoft Exchange Server on my Mobile, and that i wanted to do on Xperia too. So that i can recieve the emails on my computer and on Xperia.
But i cannot configure it even having the right settings for exchange server. and it keep on showing connecting......... but do nothing.
Thanks
Jade
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
=====================
But the same Microsoft Exchange server works fine for me on P990i, and its not possible to contact my head office in USA just to ask them install any certificate for me ):
any other solution.
Regards
Jade
JYousuf said:
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
Click to expand...
Click to collapse
The most likely cause of this issue is that your company uses a self-signed security certificate instead of a commercial one, which is why your device doesn't trust the certificate. You have to install the certificate to your device to be able to use it:
Open your webmail (Outlook Web Access) site in Internet Explorer, using https (if IE gives you a certificate error too, just accept it)
Click the lock icon (either on the top or at the bottom, depending on your IE version) to view the security certificate
On the "Details" tab, click "Copy to File" and save it (default export settings) to your device or storage card
On your device, install the certificate by launching it through File Explorer.
(You could also disable SSL for the Exchange Server connection, but I don't recommend this at all.)
Also, you will most likely be able to use Push Mail with Exchange, so mails will be delivered to your device right after receiving them, without having to do scheduled or manual Send/Receive .
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
JYousuf said:
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
Click to expand...
Click to collapse
Hmm, did you install the root certificate or just the web server certificate (step 4 on the page you linked)? I'm not sure, it's possible you need the root certificate and not just the server certificate.
Well i followed all the step given on the link i pasted above. I installed the root certficated, but which server certificate you are talking about, though i followed all the step of that link.
Thanks
Still looking for some possible solution.......
You might want to ask your corporate admin for the exchange server.
They may changed the settings.
you need to enable push internet and configure your exchange for push internet. contact your mobile provider for that. and about the certificates you need to install it in your phone.
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
Click to expand...
Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Click to expand...
Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
Click to expand...
Click to collapse
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Click to expand...
Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!
Try to reboot your phone maybe
We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.
Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.
Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!