I've had my Tilt for about a year now. I just had to replace a cracked screen about a week ago. It now randomly turns offs, usually when there is some sort of data connection like surfing the web or talking on the phone. It seems if I'm just messing around w/basic features on the phone it stays on just fine. The battery is at a good charge. I've noticed that when I have the phone plugged in it works fine, but as I said the battery is showing a charge of 50%+ when this happens. Anyone know what this could be? Thanks.
Hmmm,
My guess would be that you did not 'stick it together' correctly after changing the screen - seems like a hardware part is in contact with another where they shouldn't! When turning on your wifi or other hw modules, your device might experience a power leak or overload through that - can finally also be the screen. Was it an original HTC KAISER part?
Junner2003 said:
Hmmm,
My guess would be that you did not 'stick it together' correctly after changing the screen - seems like a hardware part is in contact with another where they shouldn't! When turning on your wifi or other hw modules, your device might experience a power leak or overload through that - can finally also be the screen. Was it an original HTC KAISER part?
Click to expand...
Click to collapse
I'm not sure on the part, I bought it new on ebay.
Same Here
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
jqman said:
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
Click to expand...
Click to collapse
Dirty battery contacts, or contacts not making sufficient contact because they're too low, might cause that.
I had this problem two ways- WM 6.0 with spbshell would just lock up and turn off, could never figure out why. Removed spbshell and it was good.
Lately I had a problem where a 6-month old Seido extended battery was shorting itself out when I would grab the phone or twist it a certain way. Dropped old battery back in it, no issues.
-G
jqman said:
This has been happening to my Tilt as well. While unplugged on a phone or internet connection it just shuts off. Sometimes it take several attempts to get it to boot again or I need to plug it in to get it to boot at all. I was wondering if it was a faulty battery but I haven't tried replacing it yet.
Click to expand...
Click to collapse
This is exactly what mine does. The battery fits a little lose on the left side, but the contacts on the right side are touching and intact.
randomly turns off
im having the same problem. my phone just turns off when im on the phone or if im texting someone. It even turns off when i push my power save bottom on. I need help.
I have the same problem. What I've noticed is that it doesn't do it when it's plugged to the charger, but it turns off when it's running with the battery only.
My findings:
- Using it like a PDA no problems running on battery (no using any phone function)
- On a call,when it's running on the battery it turns off
- Using a Data conection or Wi-Fi when it's running on the battery it turns off
* On a call w/charger plugged in no problems
* Using Data or Wi-Fi w/charger plugged in no problems
I hope that's a battery related issue. I'm going to try to replace the battery and let's see if it fixes the problem.
Problem solved. New Battery
Tilt Battery
I'm having the exact same problem as jqman, I've had my Tytn II for more than a year now, and it has been great. For the past month it has started turning off randomly with no forewarning. I can charge it all day, the second I take it off external power and try to do anything from surfing the web to taking a call it just randomly shuts off. It may be a battery problem, because it sometimes shows low battery power immediately after disconnecting from the charger, but there was nothing that led up to this. The battery was fine one day, and then the next completely gone. Also, there is no oxidation on the battery contacts, and it seems in tightly (not loose at all). The back cover is also very steady, as I've had a plastic casing for the past year, and only recently took it off because of this problem.
I find it hard to be believe that it's a software or hardware problem - just suddenly after a year. I hard reset the phone and updated the ROM and it's still happening.
Any ideas/suggestions? Should I buy a new battery (is one year a al battery life)? Are generic batteries as good as the originals or should I only get the original Dynapack?
Related
I did some quick searches but I did not find anything to this issue directly. Anyways, I do not know if this where to post my problem or not. But the other day my TyTn stopped taking a charge. The phone is completly dead. Right now I'm on vacation in a remote location with out access to any local AT&T to get a battery. But the problem is that the battery is not taking a charge. The red charge light is not on or anything. I left the phone on the charger for two days and nights with no results. I ordered a battery but will not have it untill I get home in another week. I have Dutty's 6.1 5.2.19199 UC Compliant ROM on the phone and I've been using it for about 10 days now. Everything was working fine. The phone was getting warm during GPS useage and when charging. Right now I hope that its just the battery. But in case its not, I need to know what my options are. Is the phone dead? What other measures are there to bring it back to life?
I tried charging the phone using the USB from the computer and from the charger direct off the house current with no luck. I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Thanks in advance.
darkmon said:
I would remove the battery and soft reset and for awhile I would get a boot up but it would stop right as it was comming up to the home screen.
Click to expand...
Click to collapse
That gives a tad of hope. What happens if you remove the battery, put it back in, and then connect the charger, without turning the phone on. If it IS possible to turn the phone on, it should start charging at this point. If the battery was under the safe discharge threshold and that prevented it from charging the phone most likely wouldn't agree to turn on at all.
If you manage to get the charging light that way, leave it on charge for an hour before turning it on again.
If not, wait till you have the new battery. If it works all is fine, if not your charge circuit is probably dead and you'll most likely have to send the phone for repair.
"No Light of Death Syndrom"
Thanks for your reply. So far what I've done is;
1. I removed the batery and left it out for a few hours and let everything sit. A few minutes ago I reinstalled the battery and no change. There is still no light on the phone.
2. I tried touching the battery contacts repeatedly with the battery as per a suggestion from another post on this subject, but it was the "Red Light of Death syndrom". I have the "No Light of Death Syndrom"
After trying to use the reset button and holding the power button and removing the battery, I still have nothing.
Its just frustrating because I do not have a second battery or access to one till I get home in another week! I was just wondering if I could trouble shoot this somewhat untill I get home to know what I'm really up against.
Anyone have good news for my situation?!
The same thing happened to me yesterday with my ATT tilt. Luckily I have a desktop holder with a spare battery charger that works fine. But once the battery is in the device, it will not charge. Have ordered a new batttery but am not sure that it will solve the issue. It may be a software problem. Will keep trying to workaround and keep you updated.
pudonggaijin said:
It may be a software problem.
Click to expand...
Click to collapse
Hardware, rather... There's not much if any software coming into play to charge the battery, especially when the phone is off. If it still doesn't work with another battery (I'm pretty sure it won't as your battery charges on the desktop charger), just send the phone for repair.
I just had the same thing happen to mine. I was useing skype and all of a sudden it just stoped charging. The usb port does not work(charge or sync.) I have tried everything(hard/soft resets, battery removal and play...) to no avail.
Have any of you found a solution????
Figured it out. My usb port went out completely. Have to replace it.
I don't know what is happening but the last 2 nights my Diamond turned itself off during the night.
The first night it was due to my diamond having a battery leak, my entire battery drained during the night so I couldn't turn it on until i charged it.
But last night was different it just turned itself off and this morning i needed to switch it on again, when i did it was fully charged :S
Are there more people experiencing this problem and if so, what is the last thing you do before laying it away for the night?
I usually kill all programs (with the default menu in the topright) and then run oxios closeapps.
I'm getting the same thing. I have a UK T-Mobile MDA Compact IV (HTC TD).
Last thing I do is close all progs and leave on the home screen plugged into the manufacturer supplied AC charger.
When I awake in the morning 5/10 times it's shut down, no idea why though!
Might be a heat cut out while charging thing?
Jamie
I think your handsets are fautly. if you have warranty just send them for repair. and if you are withing the 28day limit then get a brand new replacement
dead as well
same over here Netherlands t mobile, phone runs for half an hour and then its dead , only to wake up after taking out the battery. I have already flashed the phone so , BeyBey phone???
mine is uk tmobile and have seen it just shut down without warning
i knew the battery was low though, it was also damn hot, switching back on whilst connected via usb would see it get a few seconds into booting before black screening on me again
cant decide if it needed more juice in the battery or cooling down before i would start properly
as i didnt get a low battery warning, which i know does work, i am suspecting over heating - it was serioulsly hot
Have you guys upgraded ROM and Radio?
i know i havent
i have installed a few apps but not flashed rom or anything
eclipzor said:
Have you guys upgraded ROM and Radio?
Click to expand...
Click to collapse
Hey all.
Flashed my compact with the following
Olinex 1.40 Hard SPL
Shone on 1.4 WWE Rom
1.00.25.05 Radio
I also swapped battery with the wife's HTC Diamond for a few days then swapped back (may make not a drop of difference) but the closing down issue has not repeated itself at all.
Good luck & hope my information is useful
JSM1970
I've had my MDA C IV for a month now, it happened to me for about 3 nights in a row, a few weeks back. But not had the problem since. Not flashed the phone and only installed a few apps.
Somewhere here is allready a thread where many people are reporting reboot of the diamond over night while it is charging. They stated it happens only with device plugged in, so perhaps all posters in this thread have encountered the problem also with plugged in Diamond.
Because so many have this issue perhaps it is not a faulty device, but a faulty design of it. If only loaded my device once over night and did not payd attention to this, but I fear my device will do the same thing.
I haven't had this problem, but then I have never charged my phone overnight. Why do that? The phone can be recharged quite quickly. When i am at work, I simply connect the phone to my laptop USB. Syncing and charging at the same time. That's about it. Indeed I have never used my charger for the last 2 years with my Hermes either.
hi guys,
im having the same issues, maybe worse, im new so please be nice...
i came back to my phone and the screen was black, the only noticeable sign of life was the ''breathing''...
as i normally do i pressed the key to turn it on but this time it wouldnt turn on...it was as if the screen was frozen...after a while it came back on but than the phone was frozen...tried pressing more keys and than the screen went to a ''static'' like display (like what u get on a tv)
the phone then turned off for no apparent reason...after a few minutes of repeating this i decided to do a soft reset...
its back to normal...for now.....
the battery is full...
thoughts?
Thanks
Had a the same thing on my Touch Pro a couple of times. Sounds like a common fault.
gungho2014 said:
hi guys,
i came back to my phone and the screen was black ,as i normally do i pressed the key to turn it on but this time it wouldnt turn on,
the battery is full...
thoughts?
Thanks
Click to expand...
Click to collapse
my diamond has a full battery and when l played games on it it was shutting down by itself, after few days it began to shut down on every 10minutes and now l cant even start the phone!sometimes after taking out the battery it starts but it says only TOUCHDIAMOND on the screen for 10minutes and then is shuting down again!!please help how can l change rom if the phone is dead?
l have the SwiftBL-WWE-Diamond-v7-5-Full-16MbPP
Unsigned-Hard-SPL-Diamond-Olinex
and DiamondCustom RUU
previous rom was swedish and was working fine
As title says, my phone randomly turns off during calls. Usually the long ones that go for around 10 minutes, the phone will power off. The battery isn't dying either. It lasted a while when I used a bluetooth headset but it happens frequently when using the phone as a handset to my ear.
More info that might help:
Radio: 1.71.09.01
ROM: NGY Professional 1.1
SPL: HardSPL 3.56
Anyone know a solution?
seefu said:
The battery isn't dying either.
Click to expand...
Click to collapse
But its connection through the terminals may be. Time to use a cotton bud soaked in contact cleaner or IPA on the little gold battery terminals and the spring pins that connect with them. Do you get the same powering off problem if the phone is being powered through the USB port during the call?
I don't think so, i will have to try that but I might need a longer USB cord haha.. when i have my phone connected to the handsfree via USB it works fine, when connected to my bluetooth handsfree it also works fine. Just when it's in my hand it stops working fine and will cut out. Happens quite often after 5 minutes and almost surely in a 10 minute call.
If it works ok when powered via usb but not the battery, look at the battery
seefu said:
Just when it's in my hand it stops working fine and will cut out.
Click to expand...
Click to collapse
So it's a power supply problem when being powered from the battery, rather than the usb port. FWIW I quite often make calls on my TyTN II while it's powered through the USB port via a mains charger - on the train, even at home as it's a way to use up remaining 'free' minutes. Good luck with your battery terminal cleaning.
seefu said:
I don't think so, i will have to try that but I might need a longer USB cord haha.. when i have my phone connected to the handsfree via USB it works fine, when connected to my bluetooth handsfree it also works fine. Just when it's in my hand it stops working fine and will cut out. Happens quite often after 5 minutes and almost surely in a 10 minute call.
Click to expand...
Click to collapse
Hmmmm... are you sure it's powering off? Or is it just blanking the screen (i.e. going to sleep). Is the call getting cut off? You said yes in your note. You also imply that it's happening at roughly the same time (e.g. 5 mins OK, but 10 mins its cut off)
If it works OK when you're on BT, then it's most likely not a battery problem, but it could be a setting on your phone related to the screen.
Do you have Advanced Config installed? Have you used it to shut off the sleep modes during a phone call?
drtolson said:
If it works OK when you're on BT, then it's most likely not a battery problem
Click to expand...
Click to collapse
I interpreted BT Handsfree to mean the phone is being powered eg in a car cradle, while the BT headset is being used but I understan this is ambiguous. Yes if the phone is NOT being powered while BT is being used, this throws a whole new light on things. The simplest way to get to the bottom of things is for seefu to make a long call while the phone is plugged into the mains charger and see if it cuts off. If so, the problem is likely down a path other than the battery and a search in the custom ROM thread may come up with results (assuming the problem isn't also evident under the original OEM ROM).
You're pretty much describing the same exact problem that I experienced recently.
My calls would always just die randomly and then I would have to power back up and go through the whole bootup and whatnot. It was such a pain.
I researched it and came to the conclusion that it was a battery issue and ordered a replacement OEM type one on ebay for ~$10 w/ shipping.
Replaced the battery, got in a full charge and the problem is fixed.. It no longer shuts off.
I'm pretty sure that this would solve your problem. It is worth a shot, and even if it doesn't work you're only out $10!
Good luck
nonfatmilk said:
Replaced the battery, got in a full charge and the problem is fixed.. It no longer shuts off.
Click to expand...
Click to collapse
If the problem was simply that the terminals weren't spotless, a terminal clean may have been all that was required but it never hurts to have a spare battery. If you still have the old one you can try cleaning the terminals to see if it goes back to performing reliably. I had the same problem on my old Nokia 5110.
I will try the terminal cleaning although it appears to work ok when i used the wired handsfree which means it is not charging through USB while in the call..
And yes, it was run off USB while the BT headset was used. So I'll clean the terminals and tell you how it goes.
Thanks for your input
Just a quick question:
What does IPA stand for?
IPA is...
seefu said:
Just a quick question:
What does IPA stand for?
Click to expand...
Click to collapse
Isopropyl Alcohol - click the link to read more at wikipedia. If you go into an electronics shop and tell them what you want to do, they should be able to provide the right product just for the purpose (here in the UK Maplin do a fine tin of contact cleaner, perfect for the job). Ensure you don't spray or apply it directly but use a cotton bud.
seefu said:
As title says, my phone randomly turns off during calls. Usually the long ones that go for around 10 minutes, the phone will power off. The battery isn't dying either. It lasted a while when I used a bluetooth headset but it happens frequently when using the phone as a handset to my ear.
More info that might help:
Radio: 1.71.09.01
ROM: NGY Professional 1.1
SPL: HardSPL 3.56
Anyone know a solution?
Click to expand...
Click to collapse
Have you looked up in the ROM tread for simulare cases? Could be ROM sickness, by that I mean something is causing the phone to hang. If you are really unsure about this, whether it is the BT or phone you should reflash to stock (whit all the given instruction) give it a good 2 weeks try. A custom ROM can work flawless on installation but after a certain time it can start to cause hickups and other problems.
I am having this same issue. It originally started happening after upgrading to an AthineOS ROM (I can't remember which). It worked fine for a while then suddenly started doing the same thing with cutting off phone calls (however my phone wouldn't restart unless plugged in). I upgraded later to HyperDragon IV Lite. The problem is *partially* fixed. I still get the phone randomly shutting off during a call, however I can restart it without being plugged into the wall now. Also, when the phone is going to shut off, it starts to get a lot of static like I don't have good service (I have max service where I live) right before shutting off. Also, when shutting off, the screen tends to flash a couple times before it powers down.
Long story short, I have the same issue and I'm going to try pulling the battery and cleaning it. I'll let you know the results.
subsparx said:
I am having this same issue. It originally started happening after upgrading to an AthineOS ROM (I can't remember which). It worked fine for a while then suddenly started doing the same thing with cutting off phone calls (however my phone wouldn't restart unless plugged in). I upgraded later to HyperDragon IV Lite. The problem is *partially* fixed. I still get the phone randomly shutting off during a call, however I can restart it without being plugged into the wall now. Also, when the phone is going to shut off, it starts to get a lot of static like I don't have good service (I have max service where I live) right before shutting off. Also, when shutting off, the screen tends to flash a couple times before it powers down.
Long story short, I have the same issue and I'm going to try pulling the battery and cleaning it. I'll let you know the results.
Click to expand...
Click to collapse
What radio are you guys on? And what country? Sometimes that is the problem. I am a flashing machine theese days (trying to catch up on the new stuff), I gladly take the problem for a spin
as in first post, the eMo radio 1.71.09.01 but sometimes on 1.59.44.02 or the 1.59.46.12 and it still happens in each. those are the best for my area that i have found so far hence using those 3.
Also, i just changed to AthineOS 22 jan rom just now. see if the problem keeps happening, as also stated in first post, i am changing from NGY Pro 1.1
My phone suffered some water damage and everything seems fine except for whatever piece of hardware checks if the battery is fully charged (is it on the battery itself?). The amber charging light was on for 5 hours and yet my phone would just boot up to the Today screen, produce a Battery Low message and shut off. I had my phone in the bootloader for a few minutes so I was fairly certain that the battery was charged. By some stroke of luck, I was able to use my phone for a short time. The phone recognized that the battery was full and I was able to browse the internet, make calls, etc. When I rebooted the phone to check if this was a permanent change, I found out that it was not. My phone went back to shutting off upon startup.
Is there a registry entry to disable automatic shut off? I could cook a crude ROM with just this registry entry so that at least my phone would be functional.
Or do I need a new battery?
Thanks in advance for your help
im having similar issue but not from water.. every time i use speakerphone the phone dies or using the camera.. this happens most of the time if i use either one.. im thinking its battery shorting out maybee.. once i plug it in via use or ac to give it power its fine.. i have a replacement battery coming so i hope that will fix it
My Kaiser phone also suffered some water damage from a spilt bottle of water. The amber charging light was on for hours and yet my phone would just boot up to the Today screen, produce a Battery Low message and shut off. By some stroke of luck, I was able to use my phone for a short time after the phone recognized that the battery was full and I was able to make calls etc. When I rebooted the phone after charging to check if this was a permanent change, I found out that it was not. My phone went back to shutting off upon startup. Brought a new battery but still experiencing the same problem. HELP
I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
I used wifi for 4 hours (after that the batt was empty) on my hd7 and it was only a little warm and it didn't reset it self .
No such problem here
No problems here. I leave Wi-Fi on all the time when at home, for many hours sometimes, with no overheating issues or random resets.
Ok.. Must be something else that I did.. Anyway I noticed that the phone has notification LED light for missed called but not for unread text messages. Any1 knows how to enable it?
No problem here either. Use wifi as soon as I get it in range.
Mine does this to. It gets super hot at the bottom especially when wifi is on. Im guess that is where the CPU is or the WiFi chipset. About time to exchange.
MantisBoy said:
I have my htc hd7 for 4 days now and i had no problem with the phone so far except a few hours back, when i left my wifi on (i usually turn it off after using) while i continued with my work on my computer. Suddenly the phone vibrated and restarted itself in front of me, i picked up the phone and felt that the lower back of the phone was quite hot.. Turning off the wifi seems to have allowed the phone to cool and no random restarts thereafter.. Anyone encountered the same?
Click to expand...
Click to collapse
I noticed this twice. I plugged it to an ac outlet and it began to sync with Zune on PC. I was adding a bunch of new playlists and after a while I caught it restarting. At first i was excited; i thought T-Mobile had sent out an update or something. picked up the phone to embrace the new goodies and then felt the warmth of the phone.
I turn off wifi now to prevent Zune sync unless I need it.