Hardware Malfunction Screens Out - Wing, P4350 Herald Upgrading

My wonderful wing has official went out on me. My screen is completely black on the phone but the phone is still on and works. I remember seeing a program where you can see you phone interface directly on your pc and interact with your phone when you are in sync. It was a very simple and effective program. I have searched the forum and Internet for the particular program as a matter of fact I don't know the name. If anyone can help me find this program I would really appreciate it!

pc link
well i have a program called my mobiler and i can do everything from my computer that i can normally do from the phone but realign the digitizer
-rastlin

Related

Near Brick - Touchscreen Unresponsize

I think my phone is on its last leg. The screen has just recently become unresponsive. However, the hardware buttons (minus power) and the keyboard all still function.
I would try a reinstall of a new ROM to see if it is a hardware or software issue, but here is my dilemma. I am unable to connect to ActiveSync, so I am unable to get any contacts synced with my desktop and there were several new contacts from my last sync that I don't want to lose.
So, does anyone know of a trick to get the information (PIM is all I care about) off of the device even though ActiveSync isn't working? There is the PIMBackup (v1.9) program that I already had installed, but unfortunately it *requires* taps to activate. D-Pad and/or keyboard navigation does not work, so I can't backup to an SD card.
FYI, I'm using Helmi_BA_WM2k5_AKU3.5_v1.4.CF2 ROM if that helps.
Any help is greatly appreciated as I cannot make outgoing calls until this is resolved.
I'll try a ROM reflash as a last resort, but I would really like to be able to backup first. I'm even willing to mess around with hardware if people could walk me through it.
why can't you use activesync?
It says it cannot recognize the device. This is a somewhat recent happening, but not direclty related to this failure as that stopped working last week. I made the backup last week and never got around to investigating further.
Unless someone has a really great idea worth waiting for, I'm going to open it up when I get home (no tools small enough at work) and make sure that all of the connections are good. If that doesn't solve it, then I'm going to try reflashing a new ROM. If that doesn't work, then I've got insurance on the device (through Sate Farm) and I'll have to see what my options for repair/replacement are.
Hope it doesn't come down to it, but does anyone have any experience with phone insurance?
Would this work?
I just came across this thread/utility which will dump the entire ROM
http://forum.xda-developers.com/showthread.php?t=238945
If I were to dump the rom, could someone with a "working" device upload it and then extract the PIM data (using PimBackup, whatever)? If so, I would be very grateful, heck I might even send some $$$ via PayPal.
Are there any other solutions?
Ok, I just got through disassembling the device and making sure that all of the connections were tight. Still, the touchscreen is unresponsive.
I've got ROM dumps, so if someone would be so kind as to flash those ROMs and extract the PIM data, I would be very appreciative. I don't want to just post the links for everyone to be able to download (since it does contain all of my information). If you would be willing to do this, then I'll give $20 via PayPal or another payment method. Either post here or PM me if you are interested.
Thanks,
Jonathon
have you tryed backup solutions like sprite backup or spb backup ?
I have not. I'm assuming that I would have to use the 2577 trick to install the program. Do you know if you can operate those programs without a touchscreen?
Someone tell me if I am wrong but only copying the file \pim.vol should be sufficient for backing up all PIM data. You can do this with Resco explorer, it can be controlled only with keys I think.
Wexx said:
but only copying the file \pim.vol should be sufficient for backing up all PIM data.
Click to expand...
Click to collapse
It is getting increasingly temperamental. Do you know if you can extract that from the ROM dump files? If so, can someone at least point me in the right direction as that would be much appreciated.
-Jonathon
Have you checked your USB cable, or tried to sync via blue tooth?
I had a similar issue. Every time I'd plug the phone into any computer, it would say that there was an error with the device and would not do anything with it.
It turned out that I had a broken wire in my cable. I replaced that cable with a working one (sacrificed a very old smart media card reader), and I was able to sync it.
From there, it was easy to pull the digitizer settings into a file (found a free program that was designed for people who have vision problems), flash the phone and reset the old settings as my touch screen is cracked and a manual alignment will not work any longer.
Plus, there are 'remote control' programs out there for WM that let you use it, even with a dead touchscreen.
No, I haven't checked the cable but I'll see what i can do. I don't currently have a computer that I can sync with Bluetooth, but I'll see if I can't get that working as well. I've already got 'remote control' programs installed, so if I do manage to get ActiveSync running, then I'll be golden. Thanks for the input.
Does nobody know if you can extract the pim.vol file from the ROM dump?
Just Sharing :
My friend have similar problem. Both of us use BA. Our Solution was :
- My friend have a PIM backup using SPB Backup (exe files)
- I ran the exe file in my BA to get the PIM
- Sync it to my PC and save the PIM with MS Outlook (pst file)
- My friend can open this pst file on his PC
I got it!!!
Here is what I did. Note, you can remap the softkeys to hardware buttons, so at least a few more commands are available.
First, I installed Pim Backup
http://www.pocketpcfreeware.com/en/index.php?soft=1806
Then I installed Resco File Explorer. I was able to put the Pim Backup executable on the storage card and run it without using the touchscreen. I stored the backup on the SD card, then just ran restore on a different device.
Thanks for all the suggestions!
Good to hear that you were able to backup, but were you able to do something about the unresponsive touchscreen?
Concerning the touchscreen, I am wondering if it isn't a software issue. It comes and goes, but interestingly enough there are certain things that seem to trigger it more than others. For instance, directly touching the Today screen will almost always lock it up and then nothing responds. However, other applications seem to work fine for brief periods of time.
I have just been swamped and a little hestitant to try reflashing to a new ROM. However, you can still navigate most applications (especialy basic ones) by just mapping the softkeys to hardware buttons and using the d-pad and keyboard.
Has anyone else had a similar problem in that the software was locking up the touchscreen? The only reason (other than being busy) is that if it is hardware then I won't be able to even get past the setup portion. I can't connect via ActiveSync (again making me think it is a software issue), so some types of backups are just not feasible. Oh yeah, I did try a different sync cable and it didn't work as well.

Accessing phone with a broke screen

Hello,
I broke the screen on my tilt and was told I can still access the phone using My Mobiler and Pocket PC Controller etc. But here is the thing, I dont already have the software installed on my tilt and the software says it will install the software onto the phone... but i ant follow the prompts if I cant see my screen. Correct?
Is there anyway to go about this? All i really want to do is check my text messages.
Thanks
neeeevermind. MyMobiler allows you to connact without screen confirmations! and its FREE

New tilt with WM6.1

I recently called in a warranty for my tilt due to a broken screen. They shipped a new one, and low and behold it had 6.1. I didn't think I could mess up my phone by installing a theme .cab that was made for a different version of windows, but I did. It rebooted five to six times, and after that it would either stay turned off or on. When it was on, the touch screen was unresponsive, as well as the hardware keys. I called the insurance and they said they might have sent a defective phone [didn't say anything about the .cab file hah], and now I'm back where I started.
I'm scared if I install old .cab files I will have the same situation.
Will the KaiserTweak.exe still work well with WM6.1?
This might be a little far fetch to hope for, but will this theme work for the tilt: http://forum.xda-developers.com/showthread.php?t=366521
If not, am I able to use old themes for the diamond without being stuck in reboot?
Another problem I've found is I'm unable to edit the windows of my phone folder on my computer. I'm wanting to do some heavy changes, and it's easier to navigate on my computer. The error message I get when I try to copy/paste clock images is that I don't have permission to edit the files. Is there a fix for this?
I ran into the same problem as you at first. I ended up using the HTC Home Customizer to set any changes theme wise and that did the trick. As for the Kaiser Tweak, it does work with 6.1 and I have used it quite a bit to unlock some of the limitations of the Tilt. Another option would be to use the Advanced Configuration Tool, from Julien Schapman. It seems to work pretty good too and works well with 6.1. For the locked file problem, I have not run into it much, you could try and use MyMobiler to remote to your phone so you can use the mouse to move things around. Hopefully that helps.
I found the black theme I was looking for here: http://forum.xda-developers.com/showthread.php?t=364541
I still have the "cannot copy "'HH_HOME_0':Access is denied. Be certain that there is enough free storage memory, that the destination is not write protected, and that the file is not currently in use" As well as unable to edit it from my computer.
It's not in use because I disable the HTC home plug in, so it's not showing up on the today screen.
Same deal, i had 6.1 on the new one, and it took some doing to get hardspl to take on the phone. Also the bloatware just kept coming back no matter what i did. The window on the bloatware reset is like 1 second now w/ 6.1. It loads it so fast.

Broken screen. Need to download text msgs. Please help.

Hey guys,
I have a little problem. I did a bit of searching, but no luck in finding a solution.
Is there any way to access all info like contacts and sms on an AT&T Tilt with a completely broken screen? I would use pim backup, but all i see is a white screen with cracks through it.
Any help much appreciated.
Thanks!
Can you sync it with your PC? That would allow you to transfer the information.
http://cgi.ebay.com/LCD-Touch-Scree...wItemQQptZPDA_Accessories?hash=item4398aec729
One solution. I purchased it already and it came to me in one piece and i am satysfied. Sending is for free.
When I broke my screen I had the same problem. Quick fix is using http://mymobiler.com/ to control your phone through your pc.
To fix and replace the screen, I bought this one
http://www.fonlogix.us/ATampT-Tilt-LCD-Screen_p_70.html
Shipping was very fast. I bought the tool kit from the site also. Makes it 100x easier to open. I believe the total process took me about 45 minutes to take apart and re-assemble.
Good luck. Look on youtube for videos on how to take apart.
When my screen broke I sent it to these guys
jet city devices
They were startlingly fast. I received confirmation of delivery from them and within four hours they sent my fixed devices back out.
Great service. I'm not terribly happy with my kaiser anymore. Windows mobile is just too poorly constructed as an operating system. I don't regret fixing my phone. If I had opted for an iPhone (or at the time an unlocked hero) then I would have been another $500 in the hole.
Thanks guys!
U may install MyMobiler ant than u can see Your PDA screen on Your PC. It may help a little...
you can also try other programs:
SOTI Pocket Controller - to view and controll the PDA via the PC
or
Jeyo Mobile Companion - to directly open your contacts and sms data from the PC and copy them wherever you want
Try myphone from MS http://microsoft.com/myphone
Use with mymobiler to set it up

TouchScreen doesn't react, need a backup

Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Don_Alex said:
Hello everyone,
since friday my mobiles touchscreen doesn't react anymore. Don't know why, but it worked totally fine and when I took it to write a message, nothing happened. As you can imagine the phone isn't worth a penny without it's touchscreen, so I took an old one, put in my sim and am now using that one.
Here comes my problem, of course all my contacts are saved in my phone and there are several mms and so on, which I'd like to save to my pc.
Is there any change of getting them out there? I don't know, something like a remote control for my device? To use it from my pc or something like that? I'm open to any ideas.
Thanks a lot
Alex
edit: The leftovers of my device still work perfectly! It turns around the screen, when putting it on the side, opens the Windows Start Windows, when pushing the button etc.
Click to expand...
Click to collapse
My Mobiler (free) or Pocket Controller (pay) allow you to control the device from your PC.
You can use M$ MyPhone to backup your SMS, etc.
I suggest doing a hard reset to try to get your screen back to verify its a hardware issue.
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Don_Alex said:
Okay, thanks for your fast answer. Loaded the programm, but it requires to start my mobile in active sync mode. But that's nearly impossible to me, cause everytime i plug in the usb cable, it asks me, to start as active sync, disk drive or internet sharing. For bad luck the default is disk drive and I can't change it to active sync. Any ideas?
Thanks
Click to expand...
Click to collapse
Yes, that's a hard place to get out of.
I was just helping another user with this same issue.
First, please confirm you've performed a hard reset.
The only other thing to attempt is to load your stock ROM onto the root of your storage card and try to reflash that way.
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Don_Alex said:
Lucky for me, I finally had the great idea of taking out my storage card and then the disk drive option isn't given anymore. Thanks for helping such a dork like me out!!!
Click to expand...
Click to collapse
Ofcourse! That was a great idea.
It certainly makes sense but I never thought of it.
That's good to know for future reference. Thanks!
Mine did this once to me after I put in a new game. I removed the stylus pen which caused the screen to light up long enough to use the touch features. I was working on a doc file and REALLY needed to save it.. a soft reset and haven't had the issue since. Figured it was just a fluke so never mentioned it before now.

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