I have a rather irritating problem when selecting a contact from the list in the phone screen. Most of these contact are listed there without a number. When I select them to dial the number I get an error message "phone does not support this action" (I have a dutch ROM version so I guess this is the correct translation).
When I select contacts from the contact list, this problem does not occur. I have had some discussions on a dutch forum (tweakers) and found out that it probably only happens to users who sync through exchange.
Can anybody confirm this problems and maybe help me with a solution??
If not, what is the best way of contacting HTC with this problem.
If the problem is not clear please say so, i will try to make some screenshots (what program should I use for that?)
Tim B
Is there nobody with an idea to solve this?? Or with the same problem??
Related
Hello,
I have search extensively with various keywords both in the top-level forums as well as Google and I cannot find a solution to this problem. Actually, I have only found one other person on another board who has even mentioned it (no replies yet) so I wanted to ask here.
I have an at&t Fuze and when I compose a message and type in a recipient name and select "Check Names" from the menu, it gives me a list of names and when I select one, it fills in the field correctly and then immediately crashes.
I have tried various cooked ROMs as well as the stock at&t ROM with them all producing the same results. Currently I am running Monx's ROMeOS 1.40.1 (which smokes BTW!) and I have tried every possible setting I can think of (including Adv. Config) to no avail. There are no other issues with the phone other than this. Could this be a HW issue? It might be a stretch considering the symptoms but I am willing to believe anything at this point...
Please Help!
Just found this thread - Im having the SAME issue... Im surprised that nobody else has the issue or that nobody else uses Check Names...
perhaps its a corrupt contact entry. Have you tried deleting and recreating it? Or is it happening for all contact entries?
Good thought - but unfortunately its happening for good contacts. Even NEW contacts. Occasionally it will find the contact, put the name in, then close out or when it cant find a contact, it will just close out. Furthermore, its only happening for e-mail message types. MMS/SMS the checknames function works fine...
I had the same problem with one of the latest ROMeOS 1.80.* versions.
Currently I don't have the problem with 1.95.1
If I remember right, if you start with adding the receipient it works, but if you first type your text message, and then add a contact, it will crash.
1.95.1 eh? Ill have to give it a go.
Mine will crash regardless of whether text is in the field first or not, i've tried both ways and have the same results.
In narrowing down the problem to add-on applications, did you have Xpress mail installed? or any other e-mail forwarding service? Im wondering if that has anything to do with it...
i've had the same issue as well.... but it's wierd..
if the contact is a personal contact, it works fine. if it has to search my business contacts (ota activesync/exchange 2007) it will crash.
@b_slice
No, don't have Xpress mail installed.
@godashram
I don't use business contacts.
Well, that helps to eliminate potential culprits.
godashram - Mine will crash regardless of contact type, business or personal
Just a +1 from me as well.
I'm using a HTC Diamond with the stock HTC 2.03 ROM. SMS crashes and goes back to Manila when using the 'check names' function.
It happens all the time: It doesn't matter which contact I try and it also doesn't matter if I've typed in a text message or not.
Programs running in the background are: Touchlockpro and Manila.
I hope someone can come up with the cause and the solution for this.
This seems to be an inherent bug in the Stock ROM. I've uploaded 4 to 5 ROMs from different chef's and NONE of them have this same issue.
Im currently rocking the Energy 3.0 WM 6.5 and contact searching and check names is working FLAWLESSLY.
Hi
When i open contact on my diamond and i select a contact i get a white screen. i can make calls by selecting a contact en when a popup appears selecting call.
Does anyone know how to fix this; i hate to do a hard reset again
first i had a poutlook.exe error when i open a contact but i fixed this by uninstalling igo8
Thx
Hi
here is a screenshot, this is what i mean
thx
Hi,
I still have the same problem. doen anyone have a installer (cab) 4 outlook, maybe it would help.
Hi all,
I bought the Touch Diamond2, and have noticed this really annoying problem.
I have a list of contacts (that their names were modified in Outlook 2007, and then transferred to my phone), that whenever they call I can see their number but not the name associated to them (above the number it displays: "(unknown number)"). If I choose to add the number to their name (which is already there - it just asks me to update it), then their name appears if they call. After I add it, it seems like the same exact number - no change at all.
Another thing is, if I enter a number manually that is already stored in my contacts, it doesn't show the name of this contact. If I select the number from my contact page, it does show the name and picture as it should.
Am I the only one experiencing this? Is there a setting in the device i'm missing?
Please help,
Thanks
Hello!
I also have the same problem, because of the indicative of the country, already send an email for the HTC, to try to decide the problem. I am waiting a reply of them.
have a look:
http://forum.xda-developers.com/showthread.php?t=515136
regards
Sorry for the wall of text, but hopefully can get some solutions from you guys who are more experienced in Windows Mobile than me.
I got a brand new replacement phone two days ago from the HTC service centre in Singapore due to a camera problem from my previous set of Diamond 2.
My previous Diamond 2 upon receiving smses would place all the smses according to chronological order in a list which you could access after tapping the screen once at the Message menu. What appears would be the choice to view details of the contact, list of messages, as well as the call history.
However, the weird thing that has happened is that with my new replacement, the list of messages that i would newly receive would be gone. However, this only happened to one number which was CNANewsPack. I have chosen all my previous settings that placed all messages to "Threaded" in the "All Settings" menu but to no avail. Maybe there was something i missed?
Is there anyway i can see the list of messages that i receive from future from this particular number? Thanks so much in advance.
Hi. Did u manage to sort out ypur problem without hard reset?I think i have the same problem.
I recently got a TD2(3 months). all was good untill recently i had a problem with opera which no one could help me with and ended up having to hard reset
Now, everytime i touch the messaging tab via touchflo, or select a contact and then choose the messaging tab(2 c all the previous messages from that contact), there is no messages.although i know they are in my phone. also, when i select the message tab from tflo3d, the option on the bottom right(menu), does nothing if i touuch it.
please let me know if you or anyone else can help.
Thanks in advance.
[email protected]
Hello,
I am running WM6.5.3 on my Tytn II - I downloaded the most basic, uncustomized Rom I could find, and it runs very well under most aspects.
The only really big problem I am experiencing happens when I try to call any mobile number from my contacts list. In fact, the phone will return a "This operation failed" error until I manually edit (in any way, it doesn't really matters how) the number I want to call. After adding/removing spaces or dots or whatever, the call goes just fine.
But I have over 1.000 contacts!
Is there any way you know to automatically edit all the contacts (I don't know whether changing them on the PC Outlook has the same effect, but I would doubt it)... or better still, how to preemptively solve the problem on the PPC?
Thank you for your help!