Related
hi was talking on the phone and all of a sudden i cant hear the other person.
However if i put the call on loud speaker i can hear the person on the phone.
So i tried changing the roms from tonys t build to pac rom, that didnt work so nvflashed the phone with progmaq nvflash and mic still aint working.
Unless someone can resolve my issue through a software change, am i able to repair this speaker? and if so roughly a cost and where (if in england) would be helpful.
Or is the phone best to be scraped or given to the kids to play with?
have you tried a headset??
the one that came with the phone....
hostel666 said:
have you tried a headset??
the one that came with the phone....
Click to expand...
Click to collapse
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
jessnorman said:
Good idea mate
Just tried it and the sound works through headset so its 100% the top speaker has stopped working
Massive shame as with Tony's ROM the phones great
Looks like I will throw the phone away and just find a new one... Any suggestions?
Don't want s4 as I will break it in seconds build quality is crap.
Maybe a HTC one or Sony experia z?
Click to expand...
Click to collapse
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
MrAlez said:
I had the same problem, i think your ear speaker, not the LOUD ONE, the internal, is bad, try sending it to repair. mine was like yours, tech replaced the speaker and all was ok
Click to expand...
Click to collapse
Oh it can be repaired then... Mines out of warranty as its 1.5 years old. Thanks will go to a repair shop
Problem solved.
I just love this forum
hostel666 said:
Problem solved.
I just love this forum
Click to expand...
Click to collapse
it is good if you can find solution so fast
Update: got the phone shop to replace the speaker... They said they just changed the whole top element of the phone, charged (GBP) £30 inc fitting all works OK now. Just for future ref if any1 has similar problem
Hello, I have some big problem with my Xperia Z since yesterday:
The power button stopped working. It doesn't do anything. I can't lock the screen or unlock it. I did not drop the device or something, it just happened.
Sometimes when I press volume up, it acts like the power button and asks if I want to shutdown etc. Also I had the problem that my screen was upside down yesterday. I could not get it good and even changing the launcher did not help. Really strange, as if my sensor was completely going nuts.
Anyway, I am backing up right now, and I will try a factory reset. But this is just strange. I am running 4.2.2.
Anyone an idea what is going on?
Did you recently drop your z in to the water with the flaps open or something?
thalada said:
Did you recently drop your z in to the water with the flaps open or something?
Click to expand...
Click to collapse
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
ArnoudAR155 said:
I've recently had the same problem.
Also took in the shower, but because the backglass was lifted slightly from the case because of the overheating problem, water came inside and messed everything up.
Phone is now being repaired. And they said it is water damage.
Click to expand...
Click to collapse
That sucks. I hope they repair it for free then...
Update: I did factory reset but it did not help
And when I turn the device off, it automatically starts again... I think I have to send it for repair then
cognosco said:
I recently had it in the shower, but with the flaps closed.
Does it look like water damage?
Click to expand...
Click to collapse
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
thalada said:
Of-course, yes!
It looks some how water got in to the phone, even i had the same problem like you. Got it repaired from Sony Service center.
Click to expand...
Click to collapse
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
cognosco said:
I just checked the water detection stickers: USB and headphone are colored pink...
Now it is water-damage, this will cost lots of money and I didn't do anything wrong
Click to expand...
Click to collapse
Just explain to them that, the flaps were closed but still water got in to the phone.
I got the same button failure when water went in during shower. Got a replacement from Sony.
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Good luck. Yes I understand. Service center folks are far from being considerate, atleast here in India. They lack knowledge and it's hard to reason with them.
Hello,
After submerging the phone under water it seems that the power button is pressed all the time.
Did anyone have this issue? Did the button start to work after a few hours?
I will try to dry it up....
It seems that all the new phones have issues. (Just switched from HTC One)
cognosco said:
I have sent it for repair. Not to the default repair center in the Netherlands but to another company which is specialized in repairs too. Cleaning the device costs 20 Euro. There is a chance other components will be broken too after opening/cleaning, but they will try their best.
I have chosen this option instead of returning to the shop/Sony. That because the devices in the Netherlands are sent to a company called Dynafix. Although they have 'fix' in their name their reputation is that they do not fix phones. They sent you big bills for unfixed phones. Mine has waterdamage and colored stickers anyway, so I already knew for 99% chance that I will have the phone returned unrepaired and have to pay a lot of money just for them to see the colored stickers. Or the chance that they will repair it but that it can cost more than 300 euro (they say they swap a lot of components and charge you a lot)...
I will update when I have my Xperia Z back.
Click to expand...
Click to collapse
Hmm my phone is going to be repaired/replaced under warranty with a pink water indicator in the Netherlands so it might be just bad luck :/.
xperia z
recently i buy an xperia z second-hand with the same problem, power button and speaker i've search for flex button (power and volume with microphone and speaker ) i wait for2 days to receive the pieces, i hope it will work fine after replacement ...but the last problem will be water haw i will make battery cover overheat rezistent ,i've thinking for a solid glue or something like that but not superglue ani ideea? :laugh:
Tell me if it worked for you! I could be ordering mine too then same problem with the power button
Sent from my C6603 using xda app-developers app
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
cognosco said:
Update:
They have 'repaired' my Xperia Z. They swapped the mainboard. It did cost €235...
But I haven't been able to use my device anymore. When they gave my device back I noticed the following things:
- proximity sensor is not working
- notification led is not working anymore
- light sensor is not working anymore
(all those functions worked before I brought the device to them)
I went back to the store and told them about these problems. They said: for 35 euros we might be to fix this.
They tried but where not able to fix. I have not paid these 35 euros.
When I came home I accepted my loss of these sensors and I started installing my device and apps.
But there are even more problems!
- At a random time my device switches off, even if battery is full;
- Sometimes I can boot;
- Sometimes it even doesn't boot... Only wipe with Flashtool or through recovery can get the device booting again.
So I have paid an extra €235 and I can still throw it in the bin....
I think I am going to contact Sony...
Click to expand...
Click to collapse
You should have contacted Sony in first hand. Now that the phone has been messed up by a third company, they can claim that the warranty is voided!
Sent from my C6603 using xda app-developers app
Same to me
I just washed my Z with clossed then I dont know how vol up key+power key stop worked so I install smart screen on app I am in Syria and there is no support here
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
CM17X said:
This is happening to me ion Xperia Z1.
BiG Mistake from my side coming back to Sony again. The phone is supossed to be waterproof. Everything was closed and suddenly... THIS.
Click to expand...
Click to collapse
I got some kind or real strange behavior just a secound ago.
My Powerbutton seemed not to work even after pressing it a few times, i than called myself and it worked (first though the battery would be empty).
Afterwards it worked again, no problems whatsoever.
What could that be? It wasnt dropped or washed or whatever, indicators are white
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
that can only be changed if motherboard is replaced.
Nikhilmendu said:
Hey guys i have never used xperia devices before . Coming from gnote 2 .
I am from india i have ordered my xperia z1 and got delivered yesterday at 11pm yesterday.
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
And i have activated android device manager and just in 20min after losing that my z1 is unavaliable via android device manager.
I have contacted sny customer care they said they can't trace the device via imei and iam sure the imei is 100% correct.
My question is could some change the imei number please help :'(
Click to expand...
Click to collapse
Sorry to say bt yes now its pretty easy to change imei no... I dont know about sony phone bt my frnd using a stolen samsung phone and change its imei no with jelp of some samsung service centre member in just 600 rs....
Sent from my MT11i using xda premium
ImAnurag said:
that can only be changed if motherboard is replaced.
Click to expand...
Click to collapse
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Nikhilmendu said:
I have lost my imei while tweaking my note 2 . But this is my first sony device :'(
And my friend has also lost/ changed his imei number in sony xperia L
Click to expand...
Click to collapse
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
ImAnurag said:
well i don't know about that...why would anyone want to change imei intentionally
file a FIR in police that's best you can do...or track if that SIM is used again
Click to expand...
Click to collapse
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
sorry for you - but 20 hours of pleasure.
TheCraig said:
I would keep trying Android Device Manager. it's location may pop up when they switch it on or something.
Click to expand...
Click to collapse
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Nikhilmendu said:
been trying but no luck theguy have factory resetted or flashed a new rom :crying:
Click to expand...
Click to collapse
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
TheCraig said:
Ahh, I hope you find it, I hate it when you think you lose your phone then you can't feel it in your pocket and then your heart sinks but then you realize its in the other one lol, just losing a phone scares me
Click to expand...
Click to collapse
But that's not in my case some cunning professional theives are around in the mall
WTF mine is 12th phone lost in the same mall in less than a week.
Lost all hopes nothing left now :crying:
Sorry for your loss, maybe you can help others to be more careful.
Nikhilmendu said:
Today i have been to a mall lost that somewhere iam sure someone stole that. As the mall staff said that mine is 12th phone lost in just a week.
Click to expand...
Click to collapse
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Nikhilmendu said:
Filed an fir already and i have asked sony customer care and they said they can't track the phone via imei :crying:
Click to expand...
Click to collapse
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
LordManhattan said:
They won't track it using the IMEI, but they can easily block the IMEI so it'll be a useless brick, and the thieves won't be able to use it on an Indian network (and possibly other foreign networks)
Click to expand...
Click to collapse
Yeah i do know but the thing is even they are having trouble blocking imei too i have been at service center for more than 3 hours simply useless they tried a lot but useless
Meh! I miss the good old nokia days... Where whatever you do(flash new firmware, factory reset, reformat) the security code just persists and won't let you use the phone until you key it in.
One Twelve said:
Sorry for your loss, maybe you can help others to be more careful.
Describe how you were carrying your phone, pants pocket (front or back?) or top shirt pocket ?
Did you take it out and place it on a table somewhere and found it disappeared or did it disappear by pick pocket.
Try to think hard about this, if the same gang operates there, go back and hang out at that mall, chances are the same characters will be there again. Were you in a crowd at any time, with people close to you. waiting in a line with people really close. These are the places these guys can strike.
Had read how somebody lost his phone, picked out of his top shirt pocket, whilst waiting for a food order to arrive. So there is a crowd of people with hands going up and over your shoulder, gentle pushing & shoving. This is a great way to pull a phone out especially if you happen to be under 5 foot 10. It just takes a tap on the opposite shoulder to distract and the crook has lifted your phone already
For this to work it matters where you are facing, if you are looking away from your top shirt or pant pocket then its easy otherwise it won't work. These guys know this and pick their marks carefully.
Click to expand...
Click to collapse
good questions, why is op ignoring this post...
plz help me
+Nikhilmendu how did your friend change his imei on his xperia L because I lost my imei on my Xperia l.Plz help nikhil
These apps, like android device manager etc are almost useless (useful only if the thief is a rookie) coz they will be desynced as soon as the email id is removed from mobile (via flash or any other way)
Regarding imei, try contacting all the network providers, i dont know if it will be easy task to do considering there are many providers plus you may need a strong source or reference to convince them, but when any mobile is connected to a network(and things like sms or call are sent from that mobile), its imei is sent to the database of the network to keep record...
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Jounsa said:
Hello All,
My Z1 has recently begun to give off a sort of feedback when it vibrates (via the speakers).
I've ran diagnostic tests on my phone and all tests seem to come back positive and error-free.
However, when I run the Vibration test, sometimes the vibrator works perfectly fine (for about two runs), and then it vibrates with the negative "ZzzzzZzzZ" sound.
Is anyone else experiencing this issue with their Z1? Perhaps someone else (if anyone is experiencing it as well) can further elaborate on the issue. Would really like to get this issue fixed without having to send it back to Sony :crying:
Click to expand...
Click to collapse
luan87us said:
I have the same problem with my Z1 (6903). There's a weird buzzing sound from the speaker right after the vibrator activate. Would love to be able to fix this without sending to Sony as well.
Click to expand...
Click to collapse
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Peaceful Droid said:
Guys i had same problem few weeks back, then two days back vibrator stopped working and this zzzzzzzzzzzz sound was the only thing i can notice. So went to center and today got it replaced. So no more workarounds for this issue. Go to center and get it replaced.
Click to expand...
Click to collapse
Ahh, that's unfortunate. I live in the Bahamas, so doing that is pretty difficult for me at the moment. Were you able to go to any Sony store, or did you have to go directly to a service center? How long did you have to wait for your replacement?
Sent from my C6903 using Tapatalk
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Peaceful Droid said:
I submitted my phone yesterday morning and person in charge told me they will try to do any sort of update first and if still there is an issue, they will replace it. Today morning when i went there, he told issue is not sorted wait for 10 minutes. and then i got new brand replacement in 15-20 minutes..:laugh:
I will suggest you to go directly to service center.
Click to expand...
Click to collapse
Damn. Lol that is a toughie. Only service center I know of in the US is located in Texas :/
Edit: There are actually 4 locations; NJ, LA, Texas and San Jose, Cali.
Sent from my C6903 using Tapatalk
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Peaceful Droid said:
Ohhh that sounds tooooo far from your location. Try repair your phone via SUS or PCC. But first take full backup. Hope this can solve your issue. Though chances are very less.
Click to expand...
Click to collapse
Yeahh, I doubt it would fix my prob. I'm going to have to tough it out till I can get up to NJ at some point (hopefully before my warranty expires ).
Yeah All the best for that mate.
Really found my self lucky that i have to travel just 10-12 minutes to reach service center
Yeah, thanks for replying to my thread though..thought I was the only one experiencing this issue.
smajor said:
No, You are not one! I faced this issue. Somehow I can't help with it, this seems its phone fault. Z1 has many issues in it.
Click to expand...
Click to collapse
Yeah, unfortunately. Considering this is such an expensive phone with "top-quality components", you'd have expected more..
I'm also having the squeaky vibration problem...
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
macooz said:
Hi, I'm also having the squeaky vibration problem. My phone is about 6 months old and I've been having this noisy vibration squeak for at lease 6 weeks now. I'm running slimkit evo 8.1 on a unlocked bootloader. Before I try to get it fixed by Sony, do I need to reset back to stock and lock my bootloader?
Could anyone give me some pointer to what I could say to get the phone exchanged for a brand new one? I can't be without a phone for 2-3 weeks (estimated service time by resale store).
Click to expand...
Click to collapse
Hi macooz,
Sorry for the late reply. If you are sending it back to Sony, you should always revert back to Stock, as custom firmwares void your warranty.
You could simply tell them that your Vibration Motor is not functioning properly (giving off a squeaky noise instead of an actual vibration) and you would like for it to be either repaired / replaced or have your entire phone exchanged for a new one.
Sent from my C6903 using Tapatalk
VladoBENZ said:
I have a 5 months old z1, and ive had this issue since the first month i bought it....i guess its a weak point, which is pity for a flag**** phone...
Click to expand...
Click to collapse
I agree with you. Issue is that because the phone is encased in gorilla glass, it makes it a bit difficult to change any parts on your own. Disassembly videos are available on YouTube, but who wants to take the risk of breaking their phone's casing and then have to replace additional parts?
Sent from my C6903 using Tapatalk
Same Problem
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Aghry said:
OMG, I have the same problem. Are there is way besides bring it to sony. In my country Indonesian, Sony Center is so bad service, that will long mont for service :crying:
Click to expand...
Click to collapse
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
@soka said:
Hi,
No work around , besides trying to do it yourself and losing your warranty.
Was without my phone for a month and a half. Eventually got it replaced.
Click to expand...
Click to collapse
Unfortunately, I agree with Soka on this one. I have had the replacement Vibrator for months now, but a little reluctant to open my device as it requires heating and having to purchase new adhesives and so on. I am getting those items in the very near future though, so I'm going to go ahead and do it!
My best piece of advice would be to purchase a replacement back (in case you crack / break your original one while removing it) and replacement adhesives before actually performing the DIY Fix.
Hi there Im facing this problem too, I open a new thread but then @soka pointed me to this one, I record a video from the sound
they had already replace the vibrator and the main board, but the issue still continue, here is the thread I open:
http://forum.xda-developers.com/xperia-z1/help/problem-sound-vibrator-t2922957
Hope to get fixed or replaced soon
Well, finally fixed my vibrator problem. I opened the back of my phone using a Hot Air Gun and pry tools, then replaced the vibrator module. Unfortunately, this seems to be the only valid solution.
Sent from my Xperia Z1 using Tapatalk
So I dropped my Xperia 1 ii yesterday at work and the screen cracked. Ironically my tempered glass I ordered came in today from Amazon. Is there anywhere I can go to repair my screen or buy a screen replacement?
Also has anyone else new their screen on their Xperia 1 ii? If so, where and how did you replace it? Does Sony repair these phones if I send it to them? Any idea on pricing etc? I really don't wanna have wasted $1,200. Someone please help me!
Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks
tiunilohmu said:
Hi there, I dropped mine too few days ago. Did you have yours fix? If so, can you point me the way? I'm in US, btw. thanks
Click to expand...
Click to collapse
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!
XxLammahdxX said:
Hey sure thing! I actually contacted Sony repair center through their website and sent it in and got it fixed!
Click to expand...
Click to collapse
Did they charge you? Was it in US Sony center?
Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.
XxLammahdxX said:
Yeah definitely in the US and they charged me $280 to fix it because I had no insurance on the phone.
Click to expand...
Click to collapse
Which phone number did you use to call?
This? 1 812-920-4185
tiunilohmu said:
Which phone number did you use to call?
This? 1 812-920-4185
Click to expand...
Click to collapse
I believe so, I did a request online and they gave me a number
I did see anywhere that I can request online. Did you chat with an agent?
I meant "didn't see"
I will try to call them tomorrow. Thanks for your help.
did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.
Acho907 said:
did you guys get yours fixed? if yes can you help me get mine fixed too.
I bought it from amazon and used it for a week and then I used another brand charger I had to charge it and it was fine until it ran out of charge and turned off now it's stuck on the sony logo screen when I try to turn it on. I tried the 812-920-4185 and it keeps going to voice mail so left a voice mail and emailed them too but I still haven't gotten a reply. the phone was used for only a week or two.
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do you still have original charger ?
what happens when charge it while off
fully charge it and hold the power button and volume up (or down) same time then release when logo appears, it should open the recovery menu, clear cache x2 and reboot
if still not booting then connect to PC and do a reset repair using companion
using a 3rd party charger should make no difference unless it is faulty
if all else fails return it under warranty
there are plenty of forums that will help you resolve this problem including Sony support forum
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