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I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards
anybudy would like to answer this please?
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks
Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..
knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.
SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.
My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!
My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update
I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..
My Xperia is messed up....
Has NO damage... No water damage, hasnt been dropped, overheated or anything...
Last night I was going to respond to a text and slid out the keyboard and the screen went blue... okay...weird... slid it back, still blue. So I restarted it. Heard the "ding" for the power off button. Turned it off. Turned it back on. Started to respond again. Slid it out... No blue screen, just had black and white lines, then went black, but it would never come back to the regular screen.
I have NO idea what triggered this. NONE. I've had no problems with my phone whatsoever.
What I've dont to try and fix it:
-Turn it on and off (obviously, to get the screen back on)
-battery pull
-sim pull
-hard reset
I bought the phone off of EBay. Has no warranty. I got a warranty with Squaretrade for my fiance's cell phone and when he needed to make a claim (it would power off when it was clammed shut...no damage to it. Also you couldnt hear out of the phone at all)) they said they couldnt do anything. I decided that was worthless and that I'm not going to get a warranty with them. Smart move not getting one period, but Ive had bad expierences with them anyways...
What else can I do? I'm @ a total loss... I don't know what else I can do since I've dont the hard reset. I'm trying to avoid taking it to a cell phone repair place b/c I have a hard time trusing people with electronics now (long story) unless I know you.
Thanks for reading and helping if you can!!
Erinc2005 said:
My Xperia is messed up....
Has NO damage... No water damage, hasnt been dropped, overheated or anything...
Last night I was going to respond to a text and slid out the keyboard and the screen went blue... okay...weird... slid it back, still blue. So I restarted it. Heard the "ding" for the power off button. Turned it off. Turned it back on. Started to respond again. Slid it out... No blue screen, just had black and white lines, then went black, but it would never come back to the regular screen.
I have NO idea what triggered this. NONE. I've had no problems with my phone whatsoever.
What I've dont to try and fix it:
-Turn it on and off (obviously, to get the screen back on)
-battery pull
-sim pull
-hard reset
I bought the phone off of EBay. Has no warranty. I got a warranty with Squaretrade for my fiance's cell phone and when he needed to make a claim (it would power off when it was clammed shut...no damage to it. Also you couldnt hear out of the phone at all)) they said they couldnt do anything. I decided that was worthless and that I'm not going to get a warranty with them. Smart move not getting one period, but Ive had bad expierences with them anyways...
What else can I do? I'm @ a total loss... I don't know what else I can do since I've dont the hard reset. I'm trying to avoid taking it to a cell phone repair place b/c I have a hard time trusing people with electronics now (long story) unless I know you.
Thanks for reading and helping if you can!!
Click to expand...
Click to collapse
Search the forum?
All I can find is if the screen is already dead or whatnot....I've already searched before I posted. I didnt want to post a worthless thread.
how long have you own the phone..?
and what rom do you use?...
Arju007 said:
how long have you own the phone..?
and what rom do you use?...
Click to expand...
Click to collapse
Since about March of this year, and ROM--WM 6.1
Go to the service centre and maybe ask them to quote a price, i had this problem
dadeadman said:
Go to the service centre and maybe ask them to quote a price, i had this problem
Click to expand...
Click to collapse
Did yours just happen for no reason?...Out of the blue?
I have this problem on one of mine also....it appears the flexribbon has gone bad...lcd is good....but when the keyboard slides out the screen goes black...tried another board and lcd in the phone problem still persists...this only leaves the ribbon as the culprit.
Regards,
WC
Wild Child said:
I have this problem on one of mine also....it appears the flexribbon has gone bad...lcd is good....but when the keyboard slides out the screen goes black...tried another board and lcd in the phone problem still persists...this only leaves the ribbon as the culprit.
Regards,
WC
Click to expand...
Click to collapse
Ill be sure to tell the people @ the service center what the problem could be. That helps alot. Upsets me that I had to do a hard reset for no reason and mess my phone all up, oh well!
Erinc2005 said:
Did yours just happen for no reason?...Out of the blue?
Click to expand...
Click to collapse
Yup out of the blue
same problem here wildchild is correct its the rigid flex ribbon. unfortunately it will take a month before the parts arrive since its not readily available at Sony Ericsson service centers...
Unfortunately i just got this problem yesterday.
Suddenly, when i slide out the keyboard, screen fades and goes black.
When i slide it back screen is still on but black.
To bring it back i just click power button twice to put it to sleep and wake it up again. I assume this is the same problem and the ribbon cable is loose, correct ??
I was thinking of following one of the disassembly vids to try and open it and make sure the cable is connected correctly.
What do you guys think ? Give it a shot or too risky?
I am not sure if the ribbon cable is damaged and am assuming its just loose because the screen works fine without the keyboard out.
Any advice would be appreciated.
P.S - had the xperia 3 weeks now, bought it used (about 6 months) with no warranty, Its X1i running Energyrom 3.0 (05/08) build.
A month?? Man, that's a long time... geeee wiz. I asked them asn they said about 7-10 busimess days, so we will see... but I trust it'll be about a month since you said they don't have the parts. I shipped it off Friday, put insurance on it, and said a prayer. I hate my Quickfire, its my backup phone... HATE, LOATHE.... DIEEEEE lol.
Ive been searching for other phones to replace this one if i continue to have other problems... but i cant find one I like. i Love WM, the QWERTY, and touch. Felt like i was send my child off to school or something.
I was actually able to find the flex ribbons on ebay took 6 days to get them from china, bought two of them since I have 2 sitting here with the same exact issue....they were about 60 dollars a piece and are here already...will report back after I repair the phones....
Regards,
WC
hey man.. i got the same thing happened to my phone also.. slice keyboard out screen gose black... but phone is still running... why dont chu try the black card in ur box... give them a ring they should help u out... i bought my from ebay also... but lucky is a x1a so in melb which telstra sale it... check urs if is a x1a or not.. it should come with a warranty for 12 months... hope this can help...
I have this also, my pghone is 5 months old. Senrt it away and they didnt have parts. After 3 weeks Sony sent an exchange unit. Opened up the box but the exchange unit is broken! The optical pad doesnt work at all and when I make calls no one can hear me at all..
I had exactly the same problem, besides the regulary cracks
So ive send it in, and a week later ill got a new one. Even with a second battery lol.
The flex cable fixed my issue....so to confirm this is the issue....repaired mine this evening, working perfect, abit tricky to get it all apart but is doable....
Regards,
WC
I got my phone back from Sony on the 9th. They said there was a loose part. I sent it off on Aug 28, and got there on Sept 2, so it didnt take long at all like I thought it would. I was so tired of the other phone. Sad when a phone runs your life haha.
That was such a nice day...went and got fitted for contacts for the first time as well as a getting a new vision rx, came home with perfect vision and what was on my door step, my beloved X1i. I smiled sooooo big. I didnt expect it for a month! They said it should be 7-10 days at the service center though when I called them.
It was still under factory warranty, so I did'nt have to pay for the repair, but I sure would have paid if I had to... lol.
sigh having the same problem now
i used to be excited to put my treo 750 to sleep before when i changed to x1. but apparently i keep taking it out of the box again everytime i have to get my x1 repaired
i just got it back 2 weeks ago when i got fed up with the keyboard button problem.
now it seems i have to bring it back once again since the screen goes blank on me when i slide out the keyboard
hopefully they can fix it on the spot, maybe just a loose connection as compared to a broken ribbon.
was hoping to use the GPS when i go out of the country, paid and got the needed maps already. but i have only a week before i leave. hopefully itll get fixed by then
So the phone (XT860 Bell) has problems when I unlock it the screen stays black. The phone works though cause when someone calls I can still pick up as I know somewhat where the green button is. But for the rest I can't do anything.
The only way to get the phone back is to remove the battery and restart the phone. Then it works again.
Anyone else had this problem?
have you tried hard resetting it?
No will do so. But before doing that I thought maybe there is some simple solution.
After the update to 2.3.6 things went all a bit wrong I think.
If you got this after the update, I am quite confident data wipe will solve your problem. You can try wiping cache only first - this way you won't lose your configuration and might solve the problem. The update supposedly wipes cache, but maybe that didn't work properly while you were updating. Enter stock recovery and give it a try.
Hey thanks for the help. But just did a reset. Not sure what went wrong when I did the update. Did wipe. Annnnyways. Right now it's stable. Let's see if it stays like this.
Ok sadly the reset didn't fix it. It took a whole day to go black again but still happened.
Any other solutions? I am scared that it's a hardware failure...but let's hope not cause I am in Holland.
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
Johnny2293 said:
I have the droid 3 and the same exact thing is happening to me. Sorry to tell you this but it has to deal wit the connector between the keyboard and screen. I've taken mine to get checked by a "phone doctor" and they told me that. I will tell you this now ,since it is still in the early stages, it's going to get worse to the point that it will stay black. Get it fixed by a techy or get a replacement soon. Mine reached it's point today and I am going to need to get it fixed. Hope it helps.
Click to expand...
Click to collapse
Doesn't sound good man :-(......
Though it happened a lot the passed days since the reset ( knock on wood) only once. Do wonder why it happens less now.
Yea you can reset all you want it's going to go blank. I had to right the dial pad numbers with marker on the screen just to make calls. I say get it fixed or replaced soon
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
lucaspr said:
I've got the same issue here. I know the thread is old, but I'm from the Netherlands (just like eezdva) and would like to know how to repair this.
Click to expand...
Click to collapse
If you can't take it back and want to try to fix it yourself you need to search for a droid 3 flex cable. The one you want has the front facing camera, front sensors and earpiece speaker on it. Then head on over to ifixit for a teardown guide (sorry no repair manual yet, I plan on working on one).
I have to add that taking this phone apart to replace this part is no small feat, and it would probably be better finding a phone doctor to do it for you, or just getting a new phone.
When you buy the part, request an OEM part, I have been sent cables where the front facing camera displays sideways, or doesn't work at all. Most also don't come with the front button deflector, and that has to be transferred from the old cable.
Hope this helps
Ok . Well I don't really know what the problem is. But it went away. Actually it started I think after applying the update . I got myself another external sdcard . At a certain moment I decided to remove it and things cooled down. It now actually never happens anymore.
Well I gues you're lucky!
My screen sometimes starts all scrambled and the phone doesn't power on. Sliding the screen a couple of time sometimes helpes, but most of the time I don't really know howto get the phone working again. I think it's more stable when I leave the phone 'slided out' (don't know the right word now).
And I searched Motorolas website and found 2 reparing companies in the Netherlands. They both are authorized by Motorola, as of such I think this repair will be in warranty.
I do have to send it for repair. I don't want to take it apart because of what bitz_dv said. I'll let you know!
No Fix
When I was gone on a short holiday my college got a call from the 'authorized' motorola repair center. They can't fix my phone. I need to pay 11 euro to get it back and that's it. I tried calling them but there was no answer.
I sended my phone in on 22 may 2012 and now they decided they can't repair it. I spoke to Ted from Negri Electronics who told me to get in touch with Motorola as my warranty is still valid.
I'm a little confused, where should I go if an official repair center can't fix my phone but do tell me the repair is within warranty..
What can I do? Besides ordering the parts and take the phone apart myself..
I started my search for the flex cable... I did repair a N97 once, within the warranty period and later on sended it in and they repaired it under warranty....
Is this the cable I'm searching for:
http://www.globaldirectparts.com/Motorola-Droid-3-XT862-Motherboard-Flex-Ribbon-p/mot1040660.htm
I am from Netherlands, and have the same problem with the screen, looks like many users from Netherlands do.. coincidence?
When i jst slide out the keyboard , a little bit is enough, and the screen goes black ( black screen of death ) it doesnt power on with power button.
I looked for a flex cable at ebay, and it surprised me , that cable is also doing the front camera, and speaker... My front camera wasnt working too, and speaker made strange sounds many times, so it could be that cable, but not sure.
Check my thread, i have also uploaded a video to make it more clear
http://forum.xda-developers.com/showthread.php?t=1955892
Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete
pasta1234 said:
Hello folks,
I just noticed that my camera app flash and flashlight app don't work. No matter what options are selected the LED wont come on
Is there anything should look into before I call them and assume its a hardware failure?
Thanks,
Pete
Click to expand...
Click to collapse
If you have the tools and are comfortable with it, remove the back and see if the ribbon cable for the flash is correctly installed. Otherwise, you'll need to do a warranty claim through Motorola. Regular white and black Xs you can get from the carrier, but I'm not a fan of refurbs, so I use the manufacturer's warranty at all times when available.
You could try a factory reset first just to be sure, but it sounds like its a hardware problem.
The flash seems like it is an easy thing to replace, some of the replacement backs available on ebay come with them too, so maybe get a wood or different color back for cheap at the same time if you are gonna do it yourself.
Good luck
-Another Pete
I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete
pasta1234 said:
I appreciate all the advice guys...I went ahead and called Moto Support, all they could do was have it sent for evaluation and possible repair since its still under warranty. I tried to offer a credit card as collateral for a new device but they wouldn't go for it...
Not really interested in doing it myself since its only 3 months old, never dropped or anything, very frustrating.
Does anyone have experience with Moto's turn around time ? This is my primary phone not sure how i am going to do this
Pete
Click to expand...
Click to collapse
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.
Very Weird, maybe some update screwed something up ?
Does anyone know if there is a way of enabling the LED without the use of the typical apps to verify if its working ?
Pete
sosleadgtr said:
Weird, my Moto X led flash isn't working either. I've had it only a couple weeks, and it worked fine initially, but now it's not. I also haven't dropped it or anything. I wonder if it is a common issue.
Click to expand...
Click to collapse
Just as an update, I took my phone inside the dry sauna and the flash worked, perhaps the heat had something to do with it.. Definitely not a software issue now.
As soon as it cooled off the, the flash stopped working again.
I've filed a repair claim, let's see what happens now..
Pete
Sent from my XT1053 using xda app-developers app
My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.
I eventually had mine taken care of by Motorola support and it took them several tries. My advice is to make it obvious that it is intermittent and to take pictures of its condition before shipping.
If it under warranty they should handle it but be prepared for the process....
pete
bkoltai9 said:
My Verizon DE XT1060 started having a flash issue about a month ago. First time it looked like it was barely flickering and giving off no real light with a flashlight app, and same for camera flash. It came back on after a few minutes. Second time a couple weeks ago it was off for a couple hours, and I started filling out a repair form online, but as I pressed on it a little bit, it came back on. I got on their customer support chat and told what was going on and the support person told me to factory reset if it happens again to see if its software or hardware. Last night it lost function again and was off all day today. I reset to stock recovery and unrooted and tried to relock (no success) but the LED flash remained useless. I got on tech support chat again and was told they'd replace it under warranty with a "like new" same device. I haven't completely set it up yet, but afterward I squeezed the light firmly with my hand and it came back on. Obviously a loose circuit or something. I don't know if i should get the replacement or keep it.
Click to expand...
Click to collapse
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Click to expand...
Click to collapse
first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:
I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.
I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.
Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.