X1 sudden soft reset trouble. - XPERIA X1 Q&A, Help & Troubleshooting

Dear all,
i have a very strange problem with my wife's X1.
Sometime (could once a day, once a two days or even once a 3 days or 2 times a day) it soft resets... It can be just put on the table and it resets..
I tryed to run some tests on it - no problems.... it goes even hot but still resets, from the other hand it can restart at 3 o'clock at night when nobody touch it...
So i wonder how what can cause the device to reset and how to diagnose/solve it?
My rom is: X1Blackstone v1.06
http://forum.xda-developers.com/showthread.php?t=570801
My radio is: 1.14.25.55, taken also on this site.
Thanks a lot in advance.

I have the same problem for a few weeks... Today, for example, device restarted 4 times for the last 15 hours.
The problem first appeared on Generic R3A Rom.
Now I'm running SEX1 Release 5 R5.07 from gtrab
http://forum.xda-developers.com/showthread.php?t=588882
and the problem still exists.
Radio: 1.14.25.55

I think the problem is related to automatic updates and automatic EDGE connections... still i am not sure but will try to isolate the problem...

Related

20 Softresets a day, solution?

I've got big problems with my Kaiser,
Almost everytime it falls in Standby mode, i can't reactivate it with the On/Off button. But the green LED is still blinking.
i've got the original HTC ROM 1.56.407.3
Does anybody have same problems? Or has anybody a solution for that problem.
It really bugs to restart it 20 times a day...
change to a different rom
and which one?
Any one...
I know it doesn't help and not very informative, but any of them sounds like it'd be better than what you have now.
I'm quite new here and have no idea which rom is good and stable.
Are there newer original ROMs from HTC?
Or which one would you propose?
I wood prefer one in German
skyrysers said:
I've got big problems with my Kaiser,
Almost everytime it falls in Standby mode, i can't reactivate it with the On/Off button. But the green LED is still blinking.
i've got the original HTC ROM 1.56.407.3
Does anybody have same problems? Or has anybody a solution for that problem.
It really bugs to restart it 20 times a day...
Click to expand...
Click to collapse
if you want a stable rom try Sleuth's v1.1
is it in german?
Same happened to me some days ago... but I solved it with a hard reset. Now it works perfectly again.
Take a look at those 2 threads, maybe they help....
http://forum.xda-developers.com/showthread.php?t=339792&highlight=of+death
http://forum.xda-developers.com/showthread.php?t=332088&highlight=of+death
Soft Resets
Had the same problem, tried new ROM's, hard resets...etc..etc. Problem fixed by changing SIM card from a three (or four) year old sim to the latest available. Everything running perfectly now!
I'd agree, it's not the ROM. I'm using it since day 1 and haven't even needed a hard reset yet. I want to try Sleuth's but the stock is so stable I'm not feeling the need to jump. I'd check your SIM as mentioned and them maybe a hard reset and a carefull watch of what you install back on the phone to see if it's a rogue application.

HTC Diamond randomly restarts

Hi,
I noticed that my Diamond keeps frequently decides to restart, especially overnight when recharging. Anyone know something about this?
have had the same problem in the past restarts 1-2 an hour. installed diff rom and no problems. will try to think of the rom builds which might be more helpfull
had the same issue with rom 1.35 when first gotten the phone.
its been resolved since I upgraded to 1.93
HTC_GLOW said:
have had the same problem in the past restarts 1-2 an hour. installed diff rom and no problems. will try to think of the rom builds which might be more helpfull
Click to expand...
Click to collapse
I've had this issue with BePe 0.97, under same circunstances: charging at night.
But I had an additional issue, as the phone was endlessly restarting. It showed the initial screen and vibrated, but before it showed the ROM and Radio version it restarted again. Eventually I was able to put the PIN and boot WMobile, and I quickly turned the flight mode on (as I wanted it to be stable at night, as I needed the alarm this morning).
I've no idea about what happened, as I had made no changes, but lastly the phone only charges 2 bars during all night long, and I can't connect it to the PC via ActiveSync. (I don't know if it can be related to this problem...)
Hi all,
I am working on the official HTC rom (I believe it's 1.37) and have not installed any unknown software...
1.35 rom on my wife's TD, same problem as yours
1.37 rom on mine, same problem, abeit less frequent
now both on 1.93 rom, no problems.
maybe give it a try, been pretty smooth on both TDs so far without any tweaks done
1.93 restarts
My HTC Diamond restarts during recharge at night.. i have 1.93. this sucks.. Anyone else have this issue?
try doing a hard reset.
i had some issues like opera not working n some others that i can't recall offhand b4 when first upgraded to 1.93
i did a hard reset and have not had any issues since
funny thing is, everyday at midnight, if i were wake the phone, the minutes flap on the clock will start to flip non-stop till the exact minute eg. 12.39am; the minutes flap will continuously flip from 12.00 to 12.39
My diamond also does random restarts. Not only while charging at night, but during the day, while working with it, too.
I tried a lot of roms. On some the restarts where less frequent, but still there. Any idea what I can do about it?
Greetz
Hi,
My Diamond also random restarts. I try 3 type ROM (original CZECH, original ENGLISH, Dutty), but Diamond random restarts. Any idea???
(sorry for my english )
Hard-SPL or warranty return
Dare I suggest it, but if you have this issue AFTER a rom change, and/or after a a HARD reset then the only thing left is your SPL (Hard or otherwise)...have you "played" around here yet?
If you have and this has made no change I would be beating a path to your handset provider with you warranty card for service repair or replacement!!!
1.93
enfant_terrible1979 said:
had the same issue with rom 1.35 when first gotten the phone.
its been resolved since I upgraded to 1.93
Click to expand...
Click to collapse
My HTC Touch Diamond has 1.93 installed and it's still happening.
Have 3 HTC Diamonds, 2 working fine and 1 got this problem since the day I bought it.
Anyone has link to download the 1.35 ROM? Thanks.
I dont think that it has something to do with Hard-SPL. I had the problem with the original rom to (never flashed).
I now used Aztor Rom, didnt install any apps, but the restarts still happen. I have the feeling that they only happen if applications were running.
Maybe the storrage gets to full?
Tonight I am going to install Panosha shine on v2.0 with a bigger pagepool- maybe that helps?!?
Greetz
Korbi
I got the same issue
I bought HTC diamond 20 days back. It is restarting automatically . sometimes while incoming call recieved or sometimes while calling others from contacts. sometimes in the night by itself getting restarted. more over sometime it is automatically switched off.
I am using ROM 1.93.720.2.
Can anyone help me out here
Turns off while charging and changes the clock
Hi guys, I noticed none of you had the problem like i did:
If I leave my Diamond to be charged during the night, sometimes it works just fine and nothing happens. But like this morning it really f*cked me up: It reboots and when i woke up (to the sound of the alarm clock) it was in the "enter pin" screen. TouchFlo3d worked just fine and I inserted the pin code and it's been working just fine since then. The only problem (which I discovered after my morning shower) came up when my boss called me and told me I was already 10 minutes late (work starts at 3pm). My Diamond showed me that it was still 2.35pm and I had been woken up by the alarm at 2.20 as I had set it.
So the problem: The device turns off during charging and changes the time of the clock (or the clock jams and doesn't update for a while...)
I have the 1.93.414.1 WWe ROM from htc.com and eveyrthing else works just fine. This problem was first discovered when I bought this device with the original 1.34 ROM I believe.. Updated to 1.93 and still it continues. Any suggestions ?
How did you enter the pin to boot to windows mobile? I have the same problem it keeps rebooting itself and I do not know what to do, I did hard reset but it did not help.
Thanks.
I start to investigate the wired issue...
I noticed if I put the Diamond to sleep (charge) after Midnight nothing happened and no restart during night , if I put Diamond before Midnight , then it may get Restart during the night..
The other issue I noticed the wired Clock between 00:00 and 00:39 as
some reported here, if you open the Diamond , lets say at 00:30 , u will see clock start from 00:00 to 00:01 , 00:02 etc till it arrive to 00:30 ,
I m using Second Today screen with Digital clock installed and found that there is no problem in clock , i'll explain:
During the clock moving from 00:00 to 00:30 (in the TF3D) I pressed on the Second Today and saw clock 00:30, moved back to TF3D and saw clock continue moving to the "target" 00:30..
I made 1 +1 (restart problem and clock problem) and found that the problem comes from TF3D...
To prove it I made this test - I put Diamond to sleep before Midnight ,
but after Shut down the TF3D from setting >> Today
and open the TF3D back during the morning...
Since I made it, No restart during night anymore...
So all you have to do is to close the TF3D to prevent from restert during night, and open it back in the morning..
Try it too so we can be sure it's TF3D problem..
Seems like TF3D needs to sleep too during the night
Bug in TF3d
On Duttys penultimate rom I had the clock issue but also when I went to contacts. TF3d wouldn't display them and reverted to the home screen again.
arix said:
I start to investigate the wired issue...
I noticed if I put the Diamond to sleep (charge) after Midnight nothing happened and no restart during night , if I put Diamond before Midnight , then it may get Restart during the night..
The other issue I noticed the wired Clock between 00:00 and 00:39 as
some reported here, if you open the Diamond , lets say at 00:30 , u will see clock start from 00:00 to 00:01 , 00:02 etc till it arrive to 00:30 ,
I m using Second Today screen with Digital clock installed and found that there is no problem in clock , i'll explain:
During the clock moving from 00:00 to 00:30 (in the TF3D) I pressed on the Second Today and saw clock 00:30, moved back to TF3D and saw clock continue moving to the "target" 00:30..
I made 1 +1 (restart problem and clock problem) and found that the problem comes from TF3D...
To prove it I made this test - I put Diamond to sleep before Midnight ,
but after Shut down the TF3D from setting >> Today
and open the TF3D back during the morning...
Since I made it, No restart during night anymore...
So all you have to do is to close the TF3D to prevent from restert during night, and open it back in the morning..
Try it too so we can be sure it's TF3D problem..
Seems like TF3D needs to sleep too during the night
Click to expand...
Click to collapse
I dont even use TF3D and have this problem...
korbi said:
I dont even use TF3D and have this problem...
Click to expand...
Click to collapse
and you said "My diamond also does random restarts. Not only while charging at night, but during the day, while working with it, too."
Seems like you have other problem. not the night restarting

PLEASE HELP: Blackstone stays suspended randomly

Hi Guys,
I am facing a strange problem since a few weeks. My Blackstone sometime does not switch back on again when I press the Power Button after it was suspended(=NOT switched off).
The only way the get it running again is removing the battery and putting it in again. After that the device takes a really long time to boot. Stays at the Smart Device Screen (with ROM info displayed) for about 30 - 40 seconds.
This happened about 4 times the last 6 weeks.
All ROMs used were from LEO - all kind of different versions. It also happen with the newest one 3.2
SPLs: HSPL, HSPL 1.56, SPL 1.56
Did anyone else notice such a behavior? Do you think this is a sign of a Hardware problem, or could it be software related?
Greetings,
Tommi
got that often when i do something stupid with it ie installing some software wrongly.
ive had to hard reset it each time, but luckily i had sprite backup before that at some point. and it works then
posted twice

Strange freezing problem with phone

I'm not sure if it a freezing problem or it just won't accept any input
Basically after my Kaiser has been on charge overnight I will get around to using it and can't. What will happen is the screen & buttons will not work, although they can be used for a split second every 3 seconds.
After a reset everything is back to normal, so I'm not sure what the problem is, I don't have a lot of programs installed and only 1 has been install in the past month which is A2DP Today Toggle, so far I've un-installed it and left it again but I still have the problem.
Thanks for any help
I have a similar problem. In the morning i have to soft rest the phone for it to work. Issues started after 6.5 upgrade. There must a solution somewhere in here..........
Does a hard reset fix the problem? Does this happen with every ROM you've tried?
I have only stuck with the official rom, I bought it on 6.0 and then updated to 6.1 after it's release. A hard reset does fix it but some time after it will return, bear in mind this has never done it previously just about a month ago.
I guess it might be a issue with some program that is being installed

My Diamond also stuck in infinite reboot loop !

I bought this phone hardly used from Canada and was simlocked so I did all the hard spl'ing, sim unlocking and all the other "ings and installed the brilliant DonSalari ROM worked beautifully for around 7 months and I took care of it. I never installed anything else of messed about with any settings.
But two days back after heavy usage the battery almost died and I came on put it on recharge and now its going into the reboot loop.
I hard reset it, reflashed the radio, took out the battery for hours and a lot of other things I read about here and none of them work.
It will sometimes boot up and become normal for a few minutes and after a while go back to its cycle. Currently it wont even stay on long enough to hook up to my PC. But sometimes holding the reset button helps and that was how I was able to reflash the radio
Anybody got any ideas. My phone is still newish and I seriously cannopt afford a new one now
Any advice would be more than welcomed
Thanks in advance
You could try the radio 10.00.25.05.
As least for me, all radios but 10.00.25.xx makes my diamond keep in this reboot loop.
I'm trying to figure out why that happen, but it seems that no one knows.
Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks
stead said:
Hi, i've just got this same problem
had this phone for a while now, about 15 months, just finished a phonecall 5-10 minutes ago phone reset, thought how odd, and now it just keeps resetting after the loading screen disappears, have now hard reset it, and still doing it.
will try flashing a new radio see if it solves it
i have radio version 1.17.25.09 using 2.07 shaks which have been using for the last 6 months or so i think without any troubles!
*edit*
flashed 10.00.25.05. seems to be working now
annoyingly i hard reset first and i've just had a new harddrive on my pc so lost all my contacts
thanks
Click to expand...
Click to collapse
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"
lucky I had a backup from december so still got most of them!
I may try a few radio's next week since i've got a lot of free spare time at the mo.
may try a few different roms as well and see how it goes!
Finally solved this and all it needed was a good 15 hour recharge and now its back to completly normal
hrmm, mine starting rebooting again earlier, again just after a phonecall, although this time i was driving and i didn't answer it but it kept rebooting, taking the battery out for a few minutes and its stopped now, will try flashing a different rom next week and see what happens
i'll leave it to charge overnight too, i did try a different battery incase it thought the battery was low as i'm using the offical extended one, but still did it with the original
restarting prob...
hello same problem here too..plz provide me the link too..for the radio 10.02.25.32
tgusta said:
Just after buying my diamond I changed to hardspl, radio and rom, and it was like your situation, just after a few days working I had to hard reset, because it starts to auto reset. After the hard reset, everything was fine again for a few more days. Then I tried to change the radio to the more used one, 10.00.25.05. The problem was gone until some days ago, when I decided to try Security Unlock and 1.17.xx radio, and the problem was back. I reverted to 10.00.25.05, everything was fine again, except the wifi, now I can't connect to the internet, just to local network (no problems with other phones using the same wifi hotspot).
Before chaging back to 10.00.25.05, I have also tried a lot of things, many hardspl, mtty, different roms, security unlock, removed security unlock, diferent radios, but the only ones that really worked were: 10.00.25.xx and 10.02.xx. With 10.08.xx radio I could partially use the phone, but sense 2.5 didn't worked and neither phone network.
Now I'm using 10.02.25.32 for 1 day and a half. No problems until now, no resets, network and sense working fine, battery is good (it's 75% on the second day). I'll try for more days and see if everything is ok.
Sorry for your contacts
That happened to me once, now I always backup my contacts in internal storage and also in 2 computers. Lots of version, good that PinBackup writes the date on the file, easier to see which one is newer
Thanks for sharing your situation. I'm trying to figure out what can be done to solve this problem, more experiences is more information for my "research"
Click to expand...
Click to collapse
Well the hd on my computer fried not long after posting my last message so I didn't get time to try out different roms/radio's
still using the 10.00.25.05, since i've last posted its been fine, however it has started to reboot itself sometimes, battery showing as 30/40% starts rebooting then battery shows as 2%, although i've recently been moving between houes and haven't had time to charge it properly.
i've also noticed HSPDA recention is a million times better with this radio, I have another diamond (well my partners) and she barely gets good reception with HSPDA, in our home i generally get 2-3 bars and she can't get anything, she's using 1.17.x.x strangly she's never had the phone restart with her, and has been using that radio longer than I had been.
also for the radios, you can either search for the thread or click this link http://forum.xda-developers.com/showthread.php?t=470306

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