HELP!!! Not receiving SMS text!!! - Hero CDMA Q&A, Help & Troubleshooting

I have a Sprint HTC Hero running on 1.5 OS. I am not receiving 100% of my messages...it is extremely intermitted at best.
I have restarted, battery pull, updated firmware, profile and PRL. I have even gone as far as resetting back to factory. I have tried various 3rd party SMS apps to no avail!!!
Any help would be greatly appreciated

Maybe no one is messaging you?

lol yeah like i said its sporatic I get texts from my ex wife but not my girlfriend ....this has only started since I upgraded from my Crackberry to the Hero..but really i'm not getting messages from work

auxny said:
Maybe no one is messaging you?
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LMAO... sorry poster but this is funny ,you might need to go back to your ex ;D

linkinx64 said:
LMAO... sorry poster but this is funny ,you might need to go back to your ex ;D
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LULZ 10 characters ftw

linkinx64 said:
LMAO... sorry poster but this is funny ,you might need to go back to your ex ;D
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lol agreed
no you running stock rom right is your 3g off if so turn it back on, also tyry to text your self a few test texts to verify that its not working and if it still doesnt work and your on a unrooted phone go back to the store and be like wtf this isnt right, then call customer service and complain and get a credit on your phone (hell worth a shot right)

so If im getting this right you get texts from your ex but not ur gf? all jokes aside, maybe ur gf doesnt text you cuz u text your exwife?

yeah it is kind of funny...but hell no!!! never going back!!!

Dude check your roaming and Mode of Operation set to AUTO!!

go to these guys dude, they'll fix it for u

Duuude.i was having the same problem yesterday n earlier today,like around 2am...dont know what the f.ck was going on.i think its somethin with sprints network.like a network fart or somethin lol..super annoying.i tried sending stuff to myself and nothin...super wack.

call sprint ...phone not programmed properly for data..they did same thing to my hero ...i had them reprogram the phone and wiped it to factory and everything worked fine

Related

resetting?

recently my phone has been acting weird, for an example, today, i was at work and i was responding to a text, and as i was typing my phone suddenly froze, and then next thing i see is the "android" screen and it starts back up, im just wondering if anyone else has this problem, its been doing this for about 3 days now? or if anyone could tell me how to get around this problem itd be really great, thanks..
sakumaxp said:
recently my phone has been acting weird, for an example, today, i was at work and i was responding to a text, and as i was typing my phone suddenly froze, and then next thing i see is the "android" screen and it starts back up, im just wondering if anyone else has this problem, its been doing this for about 3 days now? or if anyone could tell me how to get around this problem itd be really great, thanks..
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Some background info would be nice.
yeah I had this same problem when i was on an earlier version of CM experimental build, the problem for me was that it would do what i would call a soft reboot, where the android loading screen would appear and load for a couple seconds then go back to the home screen.
I found this problem out in the browser when i was trying to go back to the prvious pagr it would "reset" I dont know the cause but maybe you should get a Log of the error or when this happens and post it here or send to Cyanogen
Yeah some more background information would help us assit you with the issue. If possible create a signature with information about the ROM you use and any settings.
haha easy, my phone is.....unchanged at all
sakumaxp said:
haha easy, my phone is.....unchanged at all
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You did what with the who now?
AdrianK said:
You did what with the who now?
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i think he means "all your versions belong to us" or "Has anyone really been far even as decided to use even go want to do look more like?"
seriously though no one is going to help you if you don't want to tell us any background info, and if you don't want to, then why make a thread to begin with.
i didnt mean to be a smart a** what i meant by that was everything is how the phone comes out of the box, no rooting, no roms, no nothing, sorry if i came off the wrong way
well here it goes..
firmware 1.5
and build # CRC1
haha thats basically it?
sakumaxp said:
i didnt mean to be a smart a** what i meant by that was everything is how the phone comes out of the box, no rooting, no roms, no nothing, sorry if i came off the wrong way
well here it goes..
firmware 1.5
and build # CRC1
haha thats basically it?
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ummmm since its not modded call tmo and fuss at them about it lol. sorry for the comments but we get some real ass hats on here.
alright, ill give them a call first thing in the morning, my bad for not being clear on everything
sakumaxp said:
alright, ill give them a call first thing in the morning, my bad for not being clear on everything
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don't feel bad about it, you took the ragging like a true sport

Can I ask for help please? (phone calls)

I'm not sure what the problem could be.
When I first wipe the phone everything is fine but as soon as I put a ROM on there I lose the ability to receive phone calls. Every call goes straight to voicemail. At first I thought it was an app causing the problem (YouMail, Timeriffic...). I uninstalled those but still no calls. I did a wipe, phone rings. Put a ROM (no apps yet), straight to voicemail. Right now I'm using Damage 1.5 but that doesn't make a difference because it happens with Fresh & Darch too.
Is there a common setting somewhere that changes and could be interrupting my ability to get calls?
edit.....
Now that I think about it, this all started yesterday when I changed that CDMA auto thing. But that setting doesn't keep after restarts right? And wiping the phone should have cleared that anyway right?
trindy said:
I'm not sure what the problem could be.
When I first wipe the phone everything is fine but as soon as I put a ROM on there I lose the ability to receive phone calls. Every call goes straight to voicemail. At first I thought it was an app causing the problem (YouMail, Timeriffic...). I uninstalled those but still no calls. I did a wipe, phone rings. Put a ROM (no apps yet), straight to voicemail. Right now I'm using Damage 1.5 but that doesn't make a difference because it happens with Fresh & Darch too.
Is there a common setting somewhere that changes and could be interrupting my ability to get calls?
edit.....
Now that I think about it, this all started yesterday when I changed that CDMA auto thing. But that setting doesn't keep after restarts right? And wiping the phone should have cleared that anyway right?
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One word:
nandroid
That was the first thing I did
I've nandroided (is that a word?) all the way back to January. That's all I've done since this started yesterday. Wipe... New image. Wipe... old backup. Wipe, older backup.
I'm about to smash this thing lol
go back into the test menu and make sure your phone isn't set to evdo only tht will keep calls from, coming in
You only get to ask one question per thread, so I'll answer the one in your title.
Yes.
bcnice20 said:
go back into the test menu and make sure your phone isn't set to evdo only tht will keep calls from, coming in
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It says I'm on GSM auto (PRL). I'm afraid to change it again. I think thats how I got into this mess in the first place
gthing said:
You only get to ask one question per thread, so I'll answer the one in your title.
Yes.
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Gee thanks! lol
After living like this for 2 days I'm thinking it's not so bad. I changed my voicemail message to say I'm having a problem, send me a text and I'll call them back. I dont have angry ex's calling, no kids needing money, no mother complaining. They text me! And if I want to listen to it I'll call them back. It's kinda quiet. I think I like it
I'll put it back to stock and take it to Sprint tomorrow. Let them deal with it.

Need Sprint tech/rep help!

I have been having issues with my Hero lately, and going through the Tech Support/Store/Retention phone transfers has made me pretty pissed off. (I was hung up on by 2 supervisors, and I was not even talking to him angrily) I hope that one of you guys who I helped out at one point or another with anything could help me out with my phone issues and figure out where to go from here with my phone/account.
If you are a rep/tech from Sprint, I would really appreciate a reply or pm. Thanks in advance guys
Dan
1. We can't hang up on people, or we get fired.
2. What's up bro?
DirtyShroomz said:
1. We can't hang up on people, or we get fired.
2. What's up bro?
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Yeah the hanging up thing was weird, I was talking and then all of a sudden I hear a click and the dial tone after that. I called from my corded home phone to make sure I didn't lose signal.
regaw_leinad said:
Yeah the hanging up thing was weird, I was talking and then all of a sudden I hear a click and the dial tone after that. I called from my corded home phone to make sure I didn't lose signal.
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Its our phone system, sometimes it sucks. What's going on?
DirtyShroomz said:
Its our phone system, sometimes it sucks. What's going on?
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Sent you a LOOONNNNGGGG pm lol sorry bout the length haha
DirtyShroomz said:
1. We can't hang up on people, or we get fired.
2. What's up bro?
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Actually I am pretty sure I have been hung up on blatantly AND purposely requeued, companies wouldnt pull a trigger like that after a hang up. I worked for sprint -- Ive seen it
Tipharet said:
Actually I am pretty sure I have been hung up on blatantly AND purposely requeued, companies wouldnt pull a trigger like that after a hang up. I worked for sprint -- Ive seen it
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I don't know when you worked for Sprint but we have a "release" button to drop calls. If we hit it, we get pulled up on a report and the call is listened to see why the release button was hit I WORK for sprint
Ok guys, nevermind. I am selling my Hero.
http://forum.xda-developers.com/showthread.php?t=712250
Dude, what's the issue? I don't know if I can help. I used to be an AT&T Retention CSR and I'm an ex-military comms tech.
Good bye regaw-mod for good?
Sent from my HERO200 using XDA App
radxcoresteven said:
Good bye regaw-mod for good?
Sent from my HERO200 using XDA App
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I hope not
Sent from my HERO200 using XDA App
Seriously, what's up?
I'd be afraid to buy your phone if you've got such problems that you're willing to dump it because of them.
Inquiring minds want to know!
Well, it was more of me trying to get an EVO using the known problems of the Hero lol. My phone is great. my bad
regaw_leinad said:
Well, it was more of me trying to get an EVO using the known problems of the Hero lol. My phone is great. my bad
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Did they finally let you upgrade?
Hey, I've got problems if any Sprint Techie would please listen to me!!! I've asked for help from a couple of developers and all I get is ignored and told, "Sorry dude."
Two weeks ago, I themed using MM instead of the usual signed zips. Since then, my phone completely freezes/black screen every single time I get an incoming call, requiring me to pull the battery and hard reboot. No buttons work/black frozen screen until I fully reboot. Everything else works perfectly except for incoming calls. I can't have this!
I pulled a logcat (found nothing), RUU'd, re-rooted, reflashed the ROM (Flipz 2.1d), wiped the SD, etc. Still happens and am now so ticked I'm about to auction this POS and get me the EVO too! I took it to a Corporate Sprint Store 25 miles away and after I had to show the morons where the 'on' button was on the Hero (yeah, seriously, I did), they told me I'd be without a phone til after 7/5 while they work on it, because of the holiday (I can't, I use my phone for work!!!).
All I themed was a revised rosie killing off the top-bar clock & battery signal meter, and another hiding the text under homepage apps.
WTH??? Could someone please, please help?
jedijackie said:
Hey, I've got problems if any Sprint Techie would please listen to me!!! I've asked for help from a couple of developers (Chi...) and all I get is ignored and told, "Sorry dude."
Two weeks ago, I themed using MM instead of the usual signed zips. Since then, my phone completely freezes/black screen every single time I get an incoming call, requiring me to pull the battery and hard reboot. No buttons work/black frozen screen until I fully reboot. Everything else works perfectly except for incoming calls. I can't have this!
I pulled a logcat (found nothing), RUU'd, re-rooted, reflashed the ROM (Flipz 2.1d), wiped the SD, etc. Still happens and am now so ticked I'm about to auction this POS and get me the EVO too! I took it to a Corporate Sprint Store 25 miles away and after I had to show the morons where the 'on' button was on the Hero (yeah, seriously, I did), they told me I'd be without a phone til after 7/5 while they work on it, because of the holiday (I can't, I use my phone for work!!!).
All I themed was a revised rosie killing off the top-bar clock & battery signal meter, and another hiding the text under homepage apps.
WTH??? Could someone please, please help?
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I don't think theming with metamorph could potentially harm your phone in a way that an RUU couldn't correct. Have you used an overclocked kernel or done anything that could potentially break your phone's hardware? If it happens when you receive an incoming call, I'd tend to think there's something going on with the cellular radio. Do you have any issues with data connection or receiving SMS? Any other issues at all?
Nope, absolutely no other issues at all. Data, SMS, all fine.
jedijackie said:
Nope, absolutely no other issues at all. Data, SMS, all fine.
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Does it happen EVERY time you get a call or with less frequency? Are you using a non-standard PRL? I suppose there could be 100000 different things making your phone do that, but I just don't see MM doing it.
Then again I've been wrong before.
No, when I have it plugged in on USB or straight charger, I'll occassionally get the incoming call. Not always, but occassionally. Once today it rang through, then I got 8 lock ups, all on incoming.
But when the phone is off the charger, I won't get the call at all. It completely locks & goes black even before I know there's an incoming call. I only find out when I check the phone or hear the BT shut off in my ear. Then I'm forced to pull the charge & reboot, only finding out 5-10 min later that I missed a call and have a VM message.
I had to call it myself to find out that it's locking down on all incoming calls, because at first I just thought it was doing random lock ups. But, no, it's only on incoming calls.
I've had some weirdness with incoming calls recently, but that's due to forcing my clock speeds way low when the screen is off with overclock widget.
If you successfully RUU your phone and you still can't receive calls, my money is that it's busted.
Anyone else have any ideas?

How to restore to stock

I was just wondering what the easiest way to restore to stock is. I recently updated to gingerbread then rooted and then went to ginvervolt. Love the speed of it but now any text I sent doesnt get received so I need to go back to stock. I think this might be a phone issue but I still need to be stock to take it in.
Just restore the back up you made before you flashed the ROM
that one is still rooted I want to go back to completely stock can I just restore then use revo tool to flash back to stock?
jfl14609 said:
that one is still rooted I want to go back to completely stock can I just restore then use revo tool to flash back to stock?
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You can get the system back to stock but your stock GB recovery is gone for good. Only way to get it back is to ADB push it from the back up that S.Meezy has. What I meant about the stock back up thing was it might be something underlying in the phone that a different restore, from a phone known to be working after the GB update, might fix. But yeah to get the system back to stock just restore your stock back up that you made. CWM is there for good until someone posts the stock recovery up and how to get it back into the phone.
I was afraid of that. ever since I rooted I have had the issue. It really stinks as my work dispatches through text.
So far You're the only person I've heard of having the issue of SMS not sending... Try doing a data wipe and then reflashing Gingervolt. If that doesn't fix it idk. Maybe mtmichaelson can shed some light on what to do when he checks the forums.
I have done that a few times and the weird thing is at first everything id fine then all of a sudden no one receives my messages normally a hard reset fixes it for a bit but then it does it again.
jfl14609 said:
I have done that a few times and the weird thing is at first everything id fine then all of a sudden no one receives my messages normally a hard reset fixes it for a bit but then it does it again.
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huh. I have a few questions.
1. Does it freeze up on your end or just not go through to the person you are sending it too?
2. What kind of service area are you in?
3. Is your wifi on? (idk why I'm asking this honestly it just seems like a good thing to ask...)
4. I was going to add a question here but as I was editing I forgot it...
and last but certainly not least
5. Are you using the stock messaging app or an after market one?
Haro912 said:
huh. I have a few questions.
1. Does it freeze up on your end or just not go through to the person you are sending it too?
2. What kind of service area are you in?
3. Is your wifi on? (idk why I'm asking this honestly it just seems like a good thing to ask...)
4. I was going to add a question here but as I was editing I forgot it...
and last but certainly not least
5. Are you using the stock messaging app or an after market one?
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Click to collapse
on my end it says sent but they never get received. My service area is pretty good not to mention I am a service person and I drive all day and it doesnt make a difference where I am.
my wifi is normally on but I have tried disabling t when this happens just to see what happens.
I am using stock messaging app should I try another one?
jfl14609 said:
on my end it says sent but they never get received. My service area is pretty good not to mention I am a service person and I drive all day and it doesnt make a difference where I am.
my wifi is normally on but I have tried disabling t when this happens just to see what happens.
I am using stock messaging app should I try another one?
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Click to collapse
Yeah try handcent or something. I don't know if it will make a difference but it might
Haro912 said:
Yeah try handcent or something. I don't know if it will make a difference but it might
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Click to collapse
this could be stupid but do they make a handcent in english in the marketplace its all different languages
Yeah they do.. I wonder why you are getting weird languages.. lol
https://market.android.com/details?id=com.jb.gosms&feature=search_result
No handcent but try this
So I went back to my previous back up and I removed a bloatware freezing program and it seems to be working. I wonder if the program was blocking something
Wrong again around 8 am it stopped working again. called verizon and they are sending me a new phone. is there anything I can do to try and hide the fact that I flashed and rooted the phone
Looks like verizon cant hit send in their systems either. They tech that was supposed to ship my phone never did. great so i got another tech who said she did something different but hey look 10 hours later and it doesnt work again man this is getting old
Should I maybe use the froyo restore and then try upgrading again?
jfl14609 said:
Should I maybe use the froyo restore and then try upgrading again?
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Click to collapse
I think you should use LGNSPT (I think I got that acronym right) to flash the V6 tot. That's the only way to completely reset the phone to an "out of the box" state and rule out any potential software problems.
After flashing V6, see if you can send texts. If you can, do the OTA update to V7, and then try texting again. If you still can, flash GingerVolt and make sure texting still works. I suggest checking if you can text at every step so you can narrow down if it's a specific version that's causing the problem.
But honestly, unless your phone has a hardware issue, flashing the tot will fix the problem. I've got a gut feeling that somehow your radio got messed up during the update process, and flashing the tot is the only way to fix that or any other random anomalies that could be messing your phone up.
A hassle? Yes, but probably less of one than dealing with Verizon to get a new phone. Coincidentally, this is the same thing you'd want to do before sending your phone back to Verizon.
---
Sent from my Fusion-Powered Revolting Revolution using xda premium -- Powered by mtmichaelson and spc_hicks: Join the Revoltution!
Thanks man!
ok so I restored with v6 and kept getting an error message so i used the v4 I used before and it worked perfectly. then I did a upgrade and it brought me to v6 now when I try to upgrade to gingerbread it says no updates available. Any ideas
jfl14609 said:
ok so I restored with v6 and kept getting an error message so i used the v4 I used before and it worked perfectly. then I did a upgrade and it brought me to v6 now when I try to upgrade to gingerbread it says no updates available. Any ideas
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Click to collapse
Kind of a positive step... idea; patience (i know, easy for me to say...)
VS910 4G Kangwich

Text messaging problem

Hey guys, so today I decided to backup my texts and once I did that I started to delete messages from my phone (as I normally do without any problems). I know it can take literally forever for just one convo to delete especially if you have over TONS of messages, so i waited and waited for the 'deleting messages' box to disappear.
I left my phone doing it's thing whilst ocassiaonlly using the phone at the same time, obviously I didn't do anything in texts, but when I went back on messaging I noticed it was gone, so I tapped on messaging again only to find the 'opening conversation' to appear and its been stuck like that for ages, therefore I cannot access any of my texts yet..
Any advice on what to do? Is it really still opening conversations? (it's been about 15mins probably!) and I have no idea if it deleted one of my convo's fully.. Is it safe to turn the phone off & then back on perhaps? I don't want to risk losing anything...
Hope it all makes sense. Thanks!
EDIT: nevermind sorry, it literally just stopped with the opening conversation message and back up. My convo I tried to delete is still there though, so will try again and not touch anything this time! Sorry, please remove this thread if you wish!
SalamiQueen said:
Is it safe to turn the phone off & then back on perhaps?
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You wont know until you try.
XperienceD said:
You wont know until you try.
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Appreciate the response, but I thought I would ask to see if other people had the same experience and therefore can share the right way forward?
SalamiQueen said:
Appreciate the response, but I thought I would ask to see if other people had the same experience and therefore can share the right way forward?
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Oh my days, it's now probably been about 2 hours since I started deleting and its STILL doing it - is it supposed to take THIS long?
I had my phone showing messages from another conversation/recipient a few days ago. In this case, all alerts from my train operator about delays were showing as being sent from my wife.
Killing the task and reloading messaging seemed to fix it, but it now has me worried that such problems might one day see me getting corruption errors, although I don't really have any texts I couldn't afford to lose.

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