My device has been working perfectly till suddenly & without any early notice the device has been locked with some kind of locking.
After reset the device goes into the locked status showed in the pictures, no option to do hard reset,
Tried all options, seems like one of the keys is defective and that’s why can’t perform hard reset.
The device is locked and the 90 minutes limit don’t go down, you can’t do anything.
However if there is a incoming call, you see it on the screen and you can answer the call.
Does anyone familiar with this lock screen ? how do i pass it & relase the device? please advise & help me ....
Try to use ActiveSync and look for suspicious files in \Windows\StartUp.
I installed Sprite Terminator to protect my phone and now when i power it on it asks for a password before i can use the device. I have never set a password since having the system board replaced by HTC just before christmas
As part of the Sprite installation it asks you to specify an alpha numeric password which i did but the password on device startup will only allow numbers.
Anyone know if there's a default device password on the kaiser or any possible way to get round this.
Thanks.
spooki37 said:
I installed Sprite Terminator to protect my phone and now when i power it on it asks for a password before i can use the device. I have never set a password since having the system board replaced by HTC just before christmas
As part of the Sprite installation it asks you to specify an alpha numeric password which i did but the password on device startup will only allow numbers.
Anyone know if there's a default device password on the kaiser or any possible way to get round this.
Thanks.
Click to expand...
Click to collapse
did you try to type your PIN?
I've tried my normal sim pin number but this is a lock on the phone not the sim card.
Sprite terminator protects against hard resets as well so i don't think that is an option
spooki37 said:
I've tried my normal sim pin number but this is a lock on the phone not the sim card.
Sprite terminator protects against hard resets as well so i don't think that is an option
Click to expand...
Click to collapse
Try to contact the support for sprite terminator and ask if there is an default lock number.
I've sent sprite support an e-mail to see if they can help, didn't know if HTC had a master unlock code or something,
Looks like the phone will be going back to HTC again if not
You can always just hard reset it by holding the two soft keys and using a stylus.
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
or if you cant do that maybe you can reload the rom via SD card. that is if you can get to bootloader.
Thanks guys for the help, it's anti theft software so it stops a hard reset so that isn't an option, the phone is running the original HTC rom as i have not flashed it since getting it repaired.
it boots up in the normal way and activesync will connect to browse the files on the device but just cannot get past the device lock.
Is it still possible to reflash the phone via the SD card as i have not done a hardspl or anything ? i can get to the screen with 4 colours and is says
KAIS130
SPL-1.93.0000
CPLD-8
And it says USB at the bottom of the screen
My current rom is
Radio 1.27.12.32
Protocol Ver. 22.45.88.07h
Rom 1.56.00.00
boot it in a tri colour screen
hold two soft buttons(line next to green and red button) and stick in the stylus at the same time
release the stylus hold the buttons
when you see the confirmation screen release buttons and confirm the Hard reset.
that should work, I dont see how can a program disable a hard reset when the OS is not booted up.
good luck
How do I remove the Device Lock?
Please write step by step. Which are the keys. Please don't point me to some other page...
Which are the soft keys??
I have tried Hard reseting this htc.
Nothing! goes to Serial for color mode
Hello,
I have one problem with my diamond, he puts me " emergency phone calls can be made " There is a space of grabbing and an unlock button. Impossible to go farther, anybody has already met this problem?
PS: It me made this, after the first restart but i haven't enter a password.
where did you buy it? Was is suposed to be simlocked? Did you buy an unbranded device or from some carrier?
If it should be simunlocked then hard reset it and see what happens.
Hard reset and it's good
I love this phone
Hello..
I've got a sirious problem... I can't tocuh in my password in the startup of the diamond. I've reseted it and still it's not working
I have Duttys Diamond WWE_5.2.20273_Rom Release V1.5. Anyone that have the same problem or that can help me out? Would be greatful.
Perhaps your phone is locked. Had the same problem - phone was locked and i coudn't do any input on touchscreen.
Try to soft reset your phone. Then after boot - short before you have to input your pin you will see "unlock" in the bottom left corner of the screen. But this message will only appear for a very short time.
I'm used to enter my SIM PIN before the Today screen is displayed. So the X1 connects to the mobile network before you start working with the phone.
But now the X1 starts WM and i have to click manually on the phone settings to enter the PIN. SIM Pin is turned on.
Is there any way to get a "auto SIM PIN screen" on startup?
Actually i forgot to note that i get a PIN Screen on Startup. But just for a few seconds and you cannot type in any number. It then fades and the today screen is displayed. I think there's something going wrong. mh.
Thanks for your advise!
I was wondering the exact same thing. The thing displays for a second then goes into loading today screen leaving you manually starting the SIM PIN screen.
This is a sideeffect of xperiaTweak, it's been discussed here already. A simple search could have given you the answer.
There is no fix for this right now but it should not matter -either you can simply press the green phone-button, then you can type in your PIN, or you just deactivate the PIN-code.
its not xperia tweak,, because the moment i got this phone, i am grumbling about this already... i think its PANELS
I have the same problem exept i used to be able to enter my pincode but now i only get the first 2 numbers then it just "logs on" by itself... i don't think its TweakXperia either coz it worked before and i hade it than to...and when i check the conn manager it says the phone is on, not i flight mode or anything else... so weird!
leobox1 said:
its not xperia tweak,, because the moment i got this phone, i am grumbling about this already... i think its PANELS
Click to expand...
Click to collapse
Could be too. This behavior started the moment I installed XperiaTweak so I thought this program is the one to blame.
Maybe it's just to wait for the firmware update. And after all, how often do you softreset your phone? I installed all the programs I need and now it's weeks before I restart the device.
Actually I've installed xperia tweak, but I did not use it. Changed some chache sizes with advanced config.
I think it happened the first time after i allowed Sprite Backup to automatically enter the SIM PIN. But turned that feature off and the programm is not on auto start ... as far as I know.
Ah and I searched the forums and found nothing about sim und pin .
I "soft reset" my phone on most evenings by pressing the On key and selecting to turn the device off. There's no need for the phone to be on standby when I'm sleeping.
I think I'll do a hard reset and take a look when my SIM PIN Menue is disappearing.
I simply removed simlock. I rarely turn the phone off, so there is little chance it would work.
Well there's the difference!
I turn it off more often. Btw, Soft Resets once a day are recommended by SE on their X1 site. To "clean up memory" . hehe
And its quite nasty to go to the PIN menu manually all the time.
I usually just press the call button and the phone brings up the PIN menu. This is quite an easy way I think...you don't have to navigate too much this way.
Dadaism said:
Well there's the difference!
I turn it off more often. Btw, Soft Resets once a day are recommended by SE on their X1 site. To "clean up memory" . hehe
And its quite nasty to go to the PIN menu manually all the time.
Click to expand...
Click to collapse
Tell that to my Nokia 1208 I still have somewhere. 7 weeks of battery lifetime and no "memory cleaning"
On topic: WHen the PIN code screen shows up, just type it in and press ok without waiting for a response. On my X1 it usually works, the screen hangs but the PIN gets entered.
Pressing the call button is faster, but still manually.
I did a hard reset on my device and payed some attention to the SIM PIN screen.
After the reset, with no external programms installed (original stock rom) the PIN screen appeared every time, soft reset and complete shut down.
But after I installed the first programms (in this case advanced config and advanced task manager) the SIM PIN screen started to fade away. Surprisingly it seems to be random now. Sometimes the screen fades and the today screen is shown, and on the other side the pin screen stays up until I entered the SIM PIN.
As for today:
Turned mobile phone off over the night.
First start today: SIM PIN screen stayed up.
Soft reset: SIM PIN screen stayed up to.
Yesterday the SIM PIN screen faded away for every Soft reset i made. I've installed a bunch of programms (My_flash, Youtube App, Skyfire, ...).
Until now I have NOT installed Xperia Tweaks! I'll see if the randomness fades with that installed.
Perhaps this occurs, when a programm running in the background causes the (phone) PIN screen to minimize. Sometime it went away when F-Secure wants to update definitions.
No XperiaTweak installed yet and still no SIM PIN screen fade away pattern .
Maybe XperiaTweak also runs in the background on startup, panel switcher or what ever. You could take a look at this .
i noticed that if i start entering the code immediatly after it appears , it is enough time to enter it(6 char) and press enter.Anyway i don't mind pressing the green key once in order to enter PIN
Bump out of curiosity. Is there a solution for this?