[Q] Samsung Galaxy S not recognised - Galaxy S I9000 Q&A, Help & Troubleshooting

Hello, I am trying to upgrade firmware in kies or odin. Either way once my phone goes in to downloading mode windows 7 does not recognize my phone. When the phone is on Kies recognizes the phone no problems but as soon as i press the update button and the phone goes in to downloading mode windows says unrecognized item in usb and then kies isnt able to start the update as it doesnt recognize that the phone has gone in to download mode. Any help would be appreciated Thank Yo

Exit kies > Turn off phone > Press vol down + home + power > Connect to computer > Wait for windows install
And try again the update

exadeci said:
Exit kies > Turn off phone > Press vol down + home + power > Connect to computer > Wait for windows install
And try again the update
Click to expand...
Click to collapse
Thanks for the suggestion, i;ve tried that but windows just doesnt recognize the phone when its in download mode

You can try to install drivers:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
Or re-install kies (it should install drivers too)

Thanks but I already tried re installing the drivers and it still doent recognize the phone

Well find another computer to try it

exadeci said:
Well find another computer to try it
Click to expand...
Click to collapse
Thanks for the suggestion, Im sending the phone back, i've had enough of the gps, lag, and crappy customer service from samsung. Hopefully they'll accept it without any problems and then I can get a iphone which will work out of the box

mu5lim said:
Thanks for the suggestion, Im sending the phone back, i've had enough of the gps, lag, and crappy customer service from samsung. Hopefully they'll accept it without any problems and then I can get a iphone which will work out of the box
Click to expand...
Click to collapse
Iphone won't work out the box because you have to sync it with itunes and create an itunes account and give your credit card number and you will learn how it's lovely to never be able to transfer music and other without itunes and only on your computer if not it will delete all your music to sync it to new itunes (like if you re-install windows)
http://discussions.apple.com/forum.jspa?forumID=1142
http://discussions.apple.com/forum.jspa?forumID=1139
http://discussions.apple.com/thread.jspa?threadID=2575858&tstart=0
Funny see
Oh and bye the way as you can see there are fewer people to help with your iphone than an android phone

I understand where your coming from but Im a muslim so I dont listen to music. I'll be happy with the iQuran app, a few games and browsing the internet. But it was nice to know you cared.

mu5lim said:
I understand where your coming from but Im a muslim so I dont listen to music. I'll be happy with the iQuran app, a few games and browsing the internet. But it was nice to know you cared.
Click to expand...
Click to collapse
...fail...

I had trouble connecting to the PC using KIES on Windows 7, JM2 firmware.
I use Launcher Pro and Kies only recognised the phone once I switched back to TwLauncher using Home switcher. Silly, really

Related

TIlt wont sync with computer

I dont know why Tilt wont sync with computer. only major change i did was with regedit remap the ptt button and change flash version to 9 from 7 or at least try in the regestry. I dont know why it wont connect. computer says its found an unknown device and neither device sees the other. cant activate sync, cant find the fone when using wizard to search. Please provide ideas.
apolloxiii said:
I dont know why Tilt wont sync with computer. only major change i did was with regedit remap the ptt button and change flash version to 9 from 7 or at least try in the regestry. I dont know why it wont connect. computer says its found an unknown device and neither device sees the other. cant activate sync, cant find the fone when using wizard to search. Please provide ideas.
Click to expand...
Click to collapse
did u delete the devices already in activesync?
Happens from time to time for a couple of reasons.
If you use the auto-Time update feature an automatic A/S session is a bug. Check also to see if you have a current Activesync session on your device using task manager prior to pluging in. If you do, kill it then plug back in to PC.
Otherwise, sometimes other programs can cause a issue on your PC. If the first doesn't solve it then Restart you PC (Desktop) or use Activetweak.
GSLEON3 said:
Hmmm... I wonder since there is NO flash 9 for windows mobile, what you truly installed.
Click to expand...
Click to collapse
edit.........

ActiveSync does not work

hey guys,
im new here and its also my first ppc.
ive got the following problem:
me (or my ppc) is not able to connect with activesync...
wtf can i do??
plz help me, thx,
LuFo
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
so, here we go:
ive got as 4.5 on my pc and ive recognized also that some other guys (even with older as) could connect to my ppc...
so, what is thie fckn prob??
again: plz help, what should i do?
greetz
PaulusUK said:
Install AS 4.5
Then connect your phone. Windows will first detect it as a new USB device and then AS will kick in and ask to set up a partnership.
Exactly what is going wrong with yours?
Click to expand...
Click to collapse
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
LuFo Diamond said:
ok, i connest my ppc to the pc, its asking:
harddrive
or
as,
im typing as and its saying there isnt installed as 4.5
and the pc sais: no connection do u want to start the fixing??
(everythings translated by myself from german, plz ignore the faults)
grtz
Click to expand...
Click to collapse
untick the advanced network functionality in the connection settings USB to PC and try again ...
swampy said:
i read that if you're using a usb hub it would not connect. you must have the usb cable connect straight to your pc's usb port.
and if nothing works the last solution is to hard reset your pocket pc for a frest start and see if it can connect then.
Click to expand...
Click to collapse
2nd that. Try another USB port on your PC. Sounds like there's either the driver missing (which should only be the case if you do not have Active Sync installed)
OR
try to disable the "Advanced network functionality". Can be found at 'Settings > Connections > USB to PC'. (Einstellungen, Verbindungen, USB zu PC oder so).
Do you have some sort of firewall software?
like, ZoneAlarm or antivirus with firewall?
disable them or allow the port as trusted and you should be fine
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
LuFo Diamond said:
jeah,
thanks for this many posts, but ive got all these probs outa my way, these are all the things ive thought they may disturb the connection... but (im sorry) theyre no solution for my fckn prob, as told, my ppc connects to other pcs(with older as)but not to mine with the newest as ...
so, lets think how to manage it...
Click to expand...
Click to collapse
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
here it is
LuFo Diamond said:
thats an answer
thx a lot, ill try tomorrow...
all the wa<y, sometimes, when i stay the ppc connected and reboot my pc it works, but dont sync anything, its just "connected"...
ill try and post my answer soon.
Click to expand...
Click to collapse
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
cJosephaq said:
Hi the diamond is my first PPC as well. I connected it in my PC and was able to use it as a HD. however i am having doubts of just unplugging it afterwards but i did just unplugged it after use.
On my second attempt. Diamond notified me if i will sync or use the HD i accidentally hit sync. but it required a password. I unplugged it and the problem beginned.
There is no Start Menu. so i did the soft reset on the red button below the stylus. It worked now, however the home screen does not have the Large Digital Clock now.
Can someone help me to display it back i have tried to check it in the Today menu. however it is still not appearing.
Pls.. help a new PPC user. Thank you.
Click to expand...
Click to collapse
Try the search engine before you post, recently there where alot of topics on ActiveSync not working. Anyway, the way your PPC will act when you connect it to a USB port can be setup in setting, connections, usb to pc. Mark Diskdrive or ActiveSync.
There you should also unmark the advanced network functionality. Check it off and try again.
Rgds,
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
cJosephaq said:
Thanks, by the way do you know how to display the Large Digital Clock again in Home. It was lost after i tried to soft reset my hanging Diamond.
Do you think it will appear again if i do a Hard Reset? Thanks.
Click to expand...
Click to collapse
A Hard Reset should bring it back to it's default value so yes I see no problem there ...
Blazeitup123 said:
try rebooting the host PC or just kill mobsync.exe, wmdc.exe and WmdHost.exe in taskmanger. Then open Sync software again. Works for me.
Click to expand...
Click to collapse
THX a lot, but all these programs are NOT running, ive tryed to run them and its juts possible tu run mobsync.exe mannually...
so this way would not work for me,
im sorry
on6hp said:
what OS do u have on your PC?
Did you download the newest WMDC also,
just checking http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Click to expand...
Click to collapse
my pc works with xp prof sp3
abinan said:
I think i have found a solution for you.
Follow:
Start Menu > Configuration > Connections > Click on the icon called "USB à ordinateur" (my phone is in french so i think it will be for you " USB" or "USB to PC")
It's written: Choose the connection type to PC
Select active Sync and uncheck the case just under (it is " activate the feature advanced networking")
And that is !!
TRY and say me..
Click to expand...
Click to collapse
jeah, this possibility is also told as the first option but , im sad, not the solution...
greetz

[Q] Kies... arghhhhhhh!!!!

Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
what is wrong?
it works for me on Win7 x64
also on WinXP SP3 x86
Just can't get it to connect to the phone. Tried various options as per other threads but, as yet, no luck...
reboot the PC
remove all other USB devices
some PC have cheap USB ports, seriously.
just today i was fixing an IBM computer, and none of the back USB ports worked, only the 2 in the front, i was like WTH !!! ???
usually is the opposite, front USB no good, but back USB are good.
I had the same problem with Kies. It seems that if you are using an alternative home screen (ie: Launcher pro) the phone doesn't hit the idle screen and the mtp mode doesn't kick in. Use the stock home screen app and try again. (make sure debug mode is off too)
BTW I did not come up with this!! I found it via google. Credit to whoever came up with it first.
Had same issue.. now it works everytime i want connect..
What i did was just ..in Kies turn off both automatic starts in general settings!!then restart PC to apply it..
Now when i wanna conect my phone to Kies.. ill start Kies 1st and then connect phone.. with kies connection settings on the phone ofc
EDIT: when u connect your phone.. u must see that USB plug logo on your phone.
Thanks for the replies. Nothing wrong with the usb port I'm using, works fine in normal mass storage mode and does kick off the recognition when in kies mode - it just never gets past the connecting please wait etc message.
Will try it a few more times, take the ticks off the settings etc. and may install it on my other machine and give it a try under xp.
Cheers - any way to have a shorter space bar and have some punctuation characters, cursor control in landscape keyboard mode?
Sent from my GT-I9000 using XDA App
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
kempas said:
Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
Click to expand...
Click to collapse
Exactly the same problem. Just had it running for over half an hour and it didn't connect the device to Kies 1.5.1.10074_2. I have successfully installed all the drivers for my phone for 64-bit. There is nothing wrong with any USB ports on my PC. I don't have Kies setup to run automatic detection, or in the system tray. I have also restarted several times. I always start Kies before connecting the phone. I have done nothing to this phone except install a few apps from the market. My phone shows up as GT-I9000M (I have the phone from Bell) under My Computer. It lets me add files to it without problems. But the second I try and get it to run on Kies, no dice. I figured I would join this website because I am new to Android (and programming... lol) and I really want to get into this kind of stuff, but I can't get anywhere if I can't have the fundamentals laid out for me to use.
Another thing to add, if I enable mass storage, the internal and external storage becomes empty when i connect the phone (Insert disk into whatever) when I know they are both mounted and functioning properly...
I will provide more info if needed, but that's all I can think of to say at this time.
I would greatly appreciate it if anyone will help.
Just talked to Bell Rep's at two stores, and I asked them about Kies, and they told me that Kies has not been updated to support the gti9000m from Bell as of yet... Don't know if this is true for everyone, but it would certainly explain why I can't connect to Kies...
Well, I've tried every step to try and get Kies to see the phone but it just doesn't want to work...
immyh said:
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
Click to expand...
Click to collapse
Yup. This is what I do as well and like you say, it works every time.
Regards
Got kies to work first time I tried it. That was a few weeks ago, havent got it working since.
Sent from my GT-I9000 using XDA App
Finally, success!
Decided to try again on my other machine (XP). Unmounted internal/external sd, remounted internal, unmounted external.
Connected kies mode before starting KIES, waited for device discovery, started KIES, voila!
Had done the same numerous times on the other machine (Vista) but with no luck...
Anyway, backup up my contact and tried the upgrade firmware but it says this device's version cannot be updated JF4/JF3.
I'm on a TMobile (UK) supplied device, unrooted, as supplied. Could I use the key combo to override and upgrade? Any potential issues if I did?
Thanks...

[Q] Phone couldn't connect to Zune

Hi guys,
I have my HD7 in hand and i've downloaded the latest version of zune v4.7
i've installed it and it runs perfectly, however when i was about to connect my device to my laptop. it just wont work, zune keeps on popup window saying that
"Connection Error. Can't connect to your phone. Disconnect it, restart it, then try connecting again."
i have tried for many times and even reinstalled zune. still cant get it fixed.
my computer is running Win XP SP2
Ideas? Anyone?
Thanks
cellur said:
Hi guys,
I have my HD7 in hand and i've downloaded the latest version of zune v4.7
i've installed it and it runs perfectly, however when i was about to connect my device to my laptop. it just wont work, zune keeps on popup window saying that
"Connection Error. Can't connect to your phone. Disconnect it, restart it, then try connecting again."
i have tried for many times and even reinstalled zune. still cant get it fixed.
my computer is running Win XP SP2
Ideas? Anyone?
Thanks
Click to expand...
Click to collapse
Hi
Same problem here on my laptop
LG Optimus 7
Windows 7 x64
I have install reinstall couple of times.. No luck...
But on my other computer with Windows 7 x32 is working fine..
Hope we find a solution
I had this issue and found that the problem was because I was running a Zune applet for my G15 keyboard. The applet required a different .exe file to load, so I switched back to my original and everything worked fine.
Hope this might help someone.
Scott Whitmore said:
I had this issue and found that the problem was because I was running a Zune applet for my G15 keyboard. The applet required a different .exe file to load, so I switched back to my original and everything worked fine.
Hope this might help someone.
Click to expand...
Click to collapse
hi,
Can you tell me what exe file?
Thanks
Same problem here with my LG optimus...
tigerpower said:
Same problem here with my LG optimus...
Click to expand...
Click to collapse
I have finaly reformat my computer and now works..
Iosu
Solution found for Zune Error
Hello everyone
the solution I found in Microsoft Support is:
windows Buttons ==> Run
enter certmgr.msc
go to personel => certificate; then look for a certificate contain zune, delete it, the disconnect your phone and turn off zune and restart them both, you should be able to connect .
N.B; I've tried it and it works just fine..
Solution found for Zune Error
here is the MS kb 2468307
Quote for the kb:
"To resolve this issue, create a new certificate:
If it is running, close the Zune software and disconnect your phone.
Open Certificate Manager. To do this, click Start, type certmgr.msc, and press Enter.
Expand Personal, and then expand Certificates.
Click the heading for the Issued By column to sort the column, and then look for one or more certificates that is issued to "zune-tuner://windowsphone/...".
Right-click that certificate and then click Delete. Click Yes.
From the File menu, click Exit.
Start the Zune software and connect your phone to create a new certificate."
I could have sworn XP SP3 was a minimum requirement...
In fact... from their site, http://www.zune.net/en-US/products/software/download/default.htm
Clearly states
*The Zune software won't work on versions of Windows earlier than Windows XP SP3. Download Windows XP SP3.
I have this problem, I have never managed to connect with the Zune, when I go to check the certificates do not see any. Anyone know who may be "I have never been able to connect, I tried it on several pc and none have worked.
Hi all, I have had the same issue. I'm using a standard Intel i5 board with Win 7 64-bit. I have been through a number of forums and tried all suggestion to no avail. I have tried 3 different USB ports on the PC with attendent phone reboots, I have re-installed Zune 4.7 3 times now. I have deleted the personal certificate and no luck, in fact the certificate is not getting re-created. I have tried to do this with anti-virus software disabled and windows firewall turned off - no success. In addition the phone refuses to connect to my wireless network even though an Apple iPhone 3GS will, my netbook PC does as does my media centre (both running Win 7 - netbook 32 bit; media centre 64-bit). Everything I have tried so far still result in the Connection Error message coming up.
Hopefully someone out there has a solution ... it seems Microsoft don't!
Very frustrated and stuck with a next to useless phone
Password Change
Have you changed your account password? I did this and Zune no longer worked for my phone as per your symptoms.
I created a new account and Voila all detected and working again. To prove my theory, i then changed password on the new account...yes Zune no longer recognised phone.
Another account created and back up and running....maybe Zune could tell us why and the fix other than account creation!
Good Luck
I have the same problem. I am using a Macbook Pro and neither Windows 7 or OSX recognizes my phone. It used to sync fine over USB and Wifi. I have pondered resetting my phone. But I have things on there that I don't want to lose (VIDEOS). I feel kind stuck here.
What version of win7 are ybusing home,pro,ulta?
Sent from the land were pigs fly
Hello All,
I have the same issue, Mozart with DFT 7714 Mango rom. Zune is refusing to recognise the device, when I connect it, it's trying to update Zune. I f I click yes, it says the software is up to date, if I click no, it's also not recognizing the phone.
I tried to delete the certificate, did not help. Reinstalled Zune, reinstalled phone, same issues. I'd doubt it's the new rom since Zune did this before with the factory rom.
Any idead please?
thanks,
Mark
Issue has been resolved. All you need to do is to download Zune 4.8 BETA (google it) and everything works just fine.
Now I'm stuck with my Windows Live ID, though the regional settings for the WL ID is set to Hungarian and the computer I'm using the Zune is also set to Hungarian, when I try to login in Zune, it says the regional settings are not matching.
It's such a pitty that Microsoft has to do it this way, the phone is great, the OS is great but the solutions are sometimes soo annoying! I forgot what it feels like while I was on Android.
Try this All is not lost
Hi you can try this. for Connection error.
1) Start up diagnostics
OR
Call ##634# (if you dont got the diagnostic "app" in the apps homepage
2) UNPLUG IF YOU HAVE THE PHONE PLUGGED
3) with the Diagnostics Menu, press *#7284#
4) Press an option that is not Zune Sync(E.g. Micro USB or Modem)
DONT KEEP PRESSING THE OPTIONS. PRESS ONCE ON ONE OPTION ONLY AS IT SOMETIMES GETS F-ed Up.
5) Wait for the reboot when prompted
*AFTER REBOOT, REPEAT STEPS 1-3, At Step 4, press Zune Sync again this time, and Wait for REBOOT when prompted again. Tedious, but rewarding.
6) On the Zune software on your Windows, Press Settings at the top Right
7) Press Software in main-menu ---> General in sub-menu
8) UNCHECK "Start the Zune software when I connect a compatible device
9) Hit "Ok", exit Zune
10) CONNECT PHONE TO WINDOWS
11) Connect Phone, not in locked screen(dont know if it affects)
12) Start Zune Software.
BOOM ***** YOUR DONE!
Better solution than creating new account
jayneh said:
Have you changed your account password? I did this and Zune no longer worked for my phone as per your symptoms.
I created a new account and Voila all detected and working again. To prove my theory, i then changed password on the new account...yes Zune no longer recognised phone.
Another account created and back up and running....maybe Zune could tell us why and the fix other than account creation!
Good Luck
Click to expand...
Click to collapse
http://timothygraves.com/2011/05/29/connection-error-when-syncing-win7-phone-with-zune/
This helped me a lot... Hope it helps others too!
hemyl said:
http://timothygraves.com/2011/05/29/connection-error-when-syncing-win7-phone-with-zune/
This helped me a lot... Hope it helps others too!
Click to expand...
Click to collapse
Thanks a lot man, it finally resolved my problem once and for all!!!!

Pc wont recognize captivate

I bought a Captivate with rogers on 2.1 update 1 today and when I connected it to my PC it wasn't recognized, installed the drivers and it's still stubborn. I booted into Ubuntu 10.10 and still same problem! I can't stand it it's driving me crazy! there's no reason why it should be doing this but I can't make it work!!! Please someone help I am really desperate
There are several reasons this could be happening. A search will come up with all of them. For me, it was the USB port on the computer. It didn't like the remote ports. Once I plugged into one of the ports directly off the MB, works everytime.
You might never get it to work
I've been reading these posts and trying suggestions since I got my Captivate back in August. I still have not been successful in getting any kind of reliable connection between a computer and my phone. This is my second phone and I have tried 5 different computers. One of the computers was tried with Win XP, Windows Vista and Windows 7. Nothing seems to get me a reliable connection. I hope you have better luck. I get a wild hair every now and then and spend a few more pointless hours trying to make it work but to this point nothing is working. I've tried Kies, Kies mini, old drivers, new drivers, 32 bit drivers, 64 bit drivers, etc. NOTHING HAS WORKED. I've managed to be able to mount my drives and copy files occasionally but no kind of sync where anything is automated. Also I have found nothing that can get me any sort of contact or calendar sync with Outlook. My work prevents me from putting everything into Google mail and syncing that way so I'm just out of luck with a phone that ATT told me I could sync with Outlook. Maybe Froyo will fix this or else I have to wait my year until I'm eligible for an upgrade to get a phone that actually works properly (ie, non Samsung), although I have to wait for OTA Froyo since Kies won't be of any help in upgrading anything!
This is the best drivers i found to make it work on my Vista box.
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
The USB drivers from Samsung's website seem to be pretty bogus.
If the ones from the link above don't work you can go here - and download the USB drivers for your OS there. I have tested both and they work great on my computers.
And... if your running Vista - IMO That is Issue #1
avgjoegeek said:
...
And... if your running Vista - IMO That is Issue #1
Click to expand...
Click to collapse
... That OS was never a issue for me.. i found the user using it is often the #1 issue
LOL I refused to run it. For some reason my systems refused to run it and I always ended up going back to XP.
Now with Windows 7 - I think Microshaft got it right (as close as they can) and its what Vista should have been to begin with
CatFan said:
I've been reading these posts and trying suggestions since I got my Captivate back in August. I still have not been successful in getting any kind of reliable connection between a computer and my phone. This is my second phone and I have tried 5 different computers. One of the computers was tried with Win XP, Windows Vista and Windows 7. Nothing seems to get me a reliable connection. I hope you have better luck. I get a wild hair every now and then and spend a few more pointless hours trying to make it work but to this point nothing is working. I've tried Kies, Kies mini, old drivers, new drivers, 32 bit drivers, 64 bit drivers, etc. NOTHING HAS WORKED. I've managed to be able to mount my drives and copy files occasionally but no kind of sync where anything is automated. Also I have found nothing that can get me any sort of contact or calendar sync with Outlook. My work prevents me from putting everything into Google mail and syncing that way so I'm just out of luck with a phone that ATT told me I could sync with Outlook. Maybe Froyo will fix this or else I have to wait my year until I'm eligible for an upgrade to get a phone that actually works properly (ie, non Samsung), although I have to wait for OTA Froyo since Kies won't be of any help in upgrading anything!
Click to expand...
Click to collapse
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
jatkins09 said:
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
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Usb debug is only for adb to work. You can still mount/detect the phone without it. Windows should detect it as a usb mass storage .
silvertag said:
Usb debug is only for adb to work. You can still mount/detect the phone without it. Windows should detect it as a usb mass storage .
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but you can't sync with outlook with usb debugging on, which was the original problem.
jatkins09 said:
This may seem obvious, but I didn't see it mentioned here. Do you have USB debugging checked? I remember having that issue back in July, when I was just a little noob
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Thanks for the response. I've had debugging turned on and off. Neither seemed to make much difference. I did find one interesting thing the other day though. I uninstalled all Samsung software and drivers. Before I tried any kind of reload I used a registry cleaner to clear out any remnants. It seemed to act a lot differently when I reloaded things and I actually managed to sync my calendar and Contact List although not with Kies or any Samsung software. I used a program called MyPhoneExplorer. It takes a while to figure out but seems to work well if you have a decent phone-computer connection. It only worked once though and the next time I plugged back in there is no connection. There was a time when I was hopeful that Froyo would fix this but now I'm doubtful that the Captivate will ever get Froyo, at least from Samsung or AT&T.
I totally do not understand this phone when connecting to my PC. I am sooo sick of this thing not being recognized and trying to connect with Kies!!! I would run better odds playing Russian Roulette at being the big winner!! What other options do we have to get our phone to connect so we can load an unload our media. I dont have the space to load my whole library and wouldnt want to wait the years it would take to load it :|
I can't connect my Captivate to my Windows PC or Ubuntu through the USB cable that came with the device. I think it's the cable that's short circuited resulting in no connection so I will get a cable asap. My temp solution was an 8GB microSD but even now i tried rooting with the update.zip file and I had no luck I don't really care if my phone connects to the computer as long i have a microSD card reader and rom manager too bad for my 16GB memory but I can't even root! I hope they fix the update.zip file. This phone has killer hardware. It's such a shame how it's being brought down...
Sent from my SAMSUNG-SGH-I896 using XDA App
EpicYuzer said:
I can't connect my Captivate to my Windows PC or Ubuntu through the USB cable that came with the device. I think it's the cable that's short circuited resulting in no connection so I will get a cable asap. My temp solution was an 8GB microSD but even now i tried rooting with the update.zip file and I had no luck I don't really care if my phone connects to the computer as long i have a microSD card reader and rom manager too bad for my 16GB memory but I can't even root! I hope they fix the update.zip file. This phone has killer hardware. It's such a shame how it's being brought down...
Sent from my SAMSUNG-SGH-I896 using XDA App
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Have you tried connecting to a USB port right off the MB? I know my remote USB ports would charge the phone but were flaky when trying to connect to my computer. Moving to the MB USB port fixed all my problems. Connects everytime now.
Well I only have a laptop and I tried all the ports...
If you truly think the USB cable is bad - then I would suggest going back to your retailer your purchased it from and get another one.
Also - if you want to ROOT your phone - you should still be able to. I would download the CLShortFuse's 1 Click Root application. Then you can copy the update.zip from inside that application's folder and copy it to your internal SDCard like you have been doing then flash as normal.
It will not include SU or Busybox I think though - or enable sideloading of applications. You will still need to d/l ROM Manager and get busybox that way.
I wouldn't recommend flashing ROMS to your phone until you can get it to recognize though. Please tell me you haven't installed kies? And I would go to the Q&A sticky - it has the 1-click root app as well as the USB drivers I recommend installing to have your phone recognized.
I install the usb drivers for xp and never had an issue with 2 home laptops and 2 work laptops. Wife's windows 7 machine i did not even have to install drivers and it recognized it without issue. Make sure you are using the cable that came with the phone as i have had issues with other micro usb cords that did not come with the phone.
avgjoegeek said:
It will not include SU or Busybox I think though - or enable sideloading of applications. You will still need to d/l ROM Manager and get busybox that way.
I wouldn't recommend flashing ROMS to your phone until you can get it to recognize though. Please tell me you haven't installed kies? And I would go to the Q&A sticky - it has the 1-click root app as well as the USB drivers I recommend installing to have your phone recognized.
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I tried the USB drivers you posted on another PC and USB cable and it worked like a charm!
Thanks alot!
If all you want to do is copy media you can get by without Kies I believe. All you should need is a proper driver setup for your computer. Once drivers are loaded and recognizing the phone all that should be left is to mount the drives on the phone. Just be sure to have the phone in "Mass Storage" mode instead of "Kies" mode. I can't get Kies to work for me but from what I understand the only real benefit of that is for doing upgrades, I might be wrong though since it doesn't work at all for me.
CatFan said:
I can't get Kies to work for me but from what I understand the only real benefit of that is for doing upgrades, I might be wrong though since it doesn't work at all for me.
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Exactly I've read on Engadget that 2.2 finally came to Canada but kies won't work for me either all I want is to root my god damn phone on 2.1 update 1 to get the gingerbread ROM from supercurio as soon as it's stable but I can't even root

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