Database Develop

[Q] Bell Vibrant will not go Pass the Galaxy S logo once powered on

Hi all
I would like to thank everyone in advance and hopefully someone will be able to guide me to resolve my concern, Bell Samsung Vibrant will not go Pass the Galaxy S logo once powered on.
-Was the Phone ever rooted in the past? No, it's less than 2 weeks old, First ever Android, previous Windows mobile/ Iphone User.
-Did I encounter any error? Yes, Invalid or Damaged internal SD, I believe my main mistake was taking the battery off while the device was left powered on. The device was stuck on a loop cycle then after.
-Did I install any Apps on an External SD card? No, never got a chance to.
- Why not save the hassle and just return/ repair phone from your carrier? Unit bought online from craigslist and was not provided with a receipt, Paid a decent price and confirmed IMEI doesn't have any negative file from carrier at the time of purchase.
- Did I contact Samsung Canada at all? Yes and they won't take any accountability as the carrier must follow their own repair/ return process.
Just a Summary of what was done:
Charged and attached for atleast an hour.
- Tested by plugging it to the Wall charger (Device assumed OFF), the screen goes on a loop cycle from the Galaxy S Logo to a blank black Screen back to the Galaxy S logo and so on.
-Attached and tested ALL USB ports (Windows 7 64 bit) and the screen goes on a loop cycle however this time I get a drained battery logo and a stuck time capsule in the middle of the screen.
Downloaded Samsung softwares: Kies_1.5.1.10074_2_6, Kies_1.5.0.10024_74, Kies_1.5.1.10074_45.
-The device only goes on a loop cycle from a drained battery logo back to a black screen while connected to the USB port. It appears the device is not being detected. No visible partnership between Bell Vibrant device and the Kies drivers.
Desperate to attempt anything, I even tried rooting the device by attempting all possibilities to get it to Recovery mode or Download mode however my best efforts did not avail. Before anything was attempted, I confirmed the device was powered off first before taking the battery out.
-Held down the Up volume button and Power button and released the power button only
-Held down the Down volume button and Power button and released the power button only
-Pressed Up volume, Down volume button and Power button and released the power button only
-Held down the Down volume button, Home button and Power button and released the power button only
-Held down the Down Volume button, Home button and Power button and released the Home(middle) button only
-Held down the UP volume button, Home button and Power button and released the power button only
-Held down the UP volume button, Home button and Power button and released the Home(middle) button only
Also downloaded Update.zip and android-sdk_r06-windows.zip
-extracted and confirmed SDK was installed successfully however my device was not detected. Ran from CMD [unable to enable the USB debugging in Applications]
-confirmed the how to steps taken intended for Bell.
Im still optimistic that I can expect the best possible outcome from this situation or I have to hunt down the individual who sold the device
Please verify if I can attempt an alternative or if took a wrong turn with any of the steps mentioned above.
If you live locally in Toronto [GTA] and would like to take on this challenge, Please PM me..
Feel free to drop your comments as to how this issue can be resolved. Please!
Thanks in advance!
Kind Regards,
mamasboy

Update: 3:00am
Hours later and still no luck!
Any ideas how I can approach Samsung Canada directly and have them deal with the situation?

here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.

How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.

see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal

Tehpriest said:
here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.
Click to expand...
Click to collapse
Hey,
The SDK was successfully updated. It downloaded all the new patches and required files, the sdk does work however when I get to the point of:
adb device (Hit enter)
list of devices attached (blank entry)
-even attempted other commands but getting error: device not found

NezumiYaro said:
How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.
Click to expand...
Click to collapse
Hey NezumiYaro,
Thanks for the tip but still no luck

AllGamer said:
see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal
Click to expand...
Click to collapse
Hey AllGamer,
Thanks for the help and I checked the link and reviewed and re-attempted but still to no avail..
I may have the disabled recovery/download mode Bell batch and it seems the only option out of this is to get the device replaced

I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.

I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)

Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.

nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
Wow thanks 5 business days is acceptable. I'm currently back on my Windows Mobile device as a back up phone for now. I will definitely give them a call first thing tomorrow morning!
This is what concerns me going down the road. Any of you recall the Samsung Instict? aka Iphone Killer.. "roll eyes" Could it be that Samsung didn't put enough research and development into the Operating System/ Hardware and deployed the Galaxy S series prematurely? One can only ponder...
To be continued...

nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
patj3 said:
I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)
Click to expand...
Click to collapse
Hey patj3, it seems you have a better chance than the rest of us. Attempt to delete or uninstall what you highlighted in yellow, unplug device, reboot computer and before you plug the device, Install the latest kies software from Samsung and allow it to fully install. It's missing drivers and is unable to recognize the unit. search "[GUIDE] ADB, Fastboot, and Nandroid for Noobs" here in XDA.
Good luck, I may be throwing the towel as early as tomorrow

xZeDgEx said:
Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.
Click to expand...
Click to collapse
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers

Just an update..
I went through the regular repair process, it looks like I'm looking at 3-6 weeks.
Regards..

I had the exact same problem except I rooted it and it was after I applied a lag fix but luckily it wasn't even a week before I got the phone so I just brought it in and bell gave me a new one on the spot lol. Hope you can get it repaired.

The same problem here also. I did not root it or put anything aftermarket. Only unlocked it with a code. Bestbuy did not want to do anything because it is 4 days pass the 30 day mark, not talking about the 14 days 30 min. I spoke to Samsung support and they told me to go to Bell store and have it sent for repair. I did complain to Samsung that it is unacceptable to have a 34 day use of a device and 2 months for repair. Now I am waiting for the superviser of the tech suppoert to call me by the end of the day today, but no news from hem yet. Tomorrow first thing in the morning I am calling again Samsung to look for the superviser of the superviser.
P.S. Bell did not ask me for an account number of phone number with them. Only took $47.00 in case if there was a water or mechanical domage. It is refundable.

mamasboy32 said:
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers
Click to expand...
Click to collapse
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.

Idan73 said:
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.
Click to expand...
Click to collapse
What if they dont have it in stock?
That was case with me,
so i went to another bell corporate store,
they send me away, claiming that only the place you got it from can replace it.
its been now 20 days with the phone, and the guy (bell corporate location) does not have it in stock,
he says he does not know when he can get it.
so i dont know if there is truly a shortage, but that is what they are telling me.
help.

if it makes you feel any better
I've had one on order through my corp plan at work for over a week, usually if quantities are low it will say so on the ordering site, or it will say on backorder, well it didn't, they don't have them, supposed to get a shipment this week, shipment hasn't arrived yet.
this will be my 2nd crack at a Vibrant, the first one was riddled with small yet important issues as well as the GPS didn't work. Hoping for a better one this time, if not I'll try and get a 'Desire Z' down the road.
Neil

Phone won't turn on

Hey Everyone,
Just seeing if anyone might have a solution to my problem that I'm facing. I had rooted my phone when the root originally came out, and everything seemed to be working fine. I had been texting on my phone when it suddenly froze, I waited to see if it would come back, but it never did so I pulled the battery.
The phone originally booted to the M logo, but froze, after another battery pull the phone now won't turn on at all. As in it's not responding to the power button press at all. It's not being recognized by a computer, and there doesn't seem like much I can do.
Any suggestions out there? If my phone is bricked and can't even turn on, will a Verizon store know this? How could they?
thanks.

If u froze something like a system app that may have bricked it. Theres something u can flash which was a cracked version of an ota update that should fix it but u may not be able to receive official updates if u do that. Other option is to wait for an official sbf file
Sent from my DROID3 using XDA App

How can I flash something? There doesn't appear to be a way for me to access my phone. I can't get into restore or the bootloader.

What happens when you plug the phone into your charger(using the stock charger and cable)?

Nothing, no light, no anything

I actually haven't tried it in a situation like that so I can't give instructions :/
Sent from my DROID3 using XDA

Just take the phone into Verizon and tell them it has stopped working. You don't have to go into any detail at all.

g3m1n1 said:
Just take the phone into Verizon and tell them it has stopped working. You don't have to go into any detail at all.
Click to expand...
Click to collapse
I think that might be what I do, I can't imagine they would have a way of knowing it's rooted if the phone won't even turn on, charge, or anything.
Thank you, btw.

Try taking out the battery and plugging it in to the wall without it in it. If it starts to boot, let it. Then replace the batter and plug it into the wall again and let it charge up. Happened to my Droid X before and I was able to get it working by doing this.

Tried this, but couldn't get it to work.
Took it to a Verizon store and they said they would send me a new one tomorrow, and then all I do is send mine in afterwards.
Is there a chance that after I send them my phone they could find out I rooted it? I'm worried they would charge me full price for the phone they sent me if they discover it.

Niviac said:
Tried this, but couldn't get it to work.
Took it to a Verizon store and they said they would send me a new one tomorrow, and then all I do is send mine in afterwards.
Is there a chance that after I send them my phone they could find out I rooted it? I'm worried they would charge me full price for the phone they sent me if they discover it.
Click to expand...
Click to collapse
Honestly the Magnuson-Moss act protects you in that VZW has to prove that rooting caused the phone to fail. However in practice you end up having to take them to court which is too costly and time consuming. But to answer your question yes they could pretty easily figure it out.
But to put it differently no one else that I've read about has had a failure like yours. People have bootlooped and such, but no one has just had nothing happen on power-up. It doesn't sound like you did anything other than root, which couldn't possible cause this. Freezing apps and deleting system apps only causes force closes and bootlooping, you had neither.

Cappy power button fail

so yesterday my power button decided to freak out and stop working. I had been using the phone just fine ten minutes prior. I thought I felt it vibrate in my pocket so I took it out to see and there was a notification that Amazon app store had an update. I allowed the update and saw the power menu pop up as I was putting it back in my pocket. I hit the back button and put it in my pocket without looking to make sure the power menu closed. Bout 20 minutes later I check my phone and the power button won't turn the screen on. I pull the battery and when I put it back in the phone boots automatically. I tried booting into recovery from ROM manager and it just applied update.zip (I think, cuz that's the first option on the menu iirc) and proceded to reboot. The button itself seems to work fine. It isn't stuck in and it pushes in and out like normal. I tried cleaning around it with an alcohol wipe with no results.
The phone thinks the button is pushed in but why doesn't the power menu just keep spamming? I am running miui and it had an option to use the volume rocker to turn the screen on so that's what i'm doing for now.
Is there a way to use recovery so I can see if this is a software issue? To me it seems like if it was hardware the power menu would keep poppong up, but i'm no expert.
Thanks for any advice.
EDIT: another update for Amazon app store. I applied the update and the power button worked a few times to turn the screen on and off and even a couple times to bring up the power menu. I rebooted thinking my problem was solved but nope. It does work sporadically tho. I tried uninstalling Amazon app store completely when this first happened but it didn't help anything. Might be totally unrelated and purely coincidence.
Sent.

Hopefully your warrenty isnt up! Send it in. ODIN back to stock
sent from my 2nd Samsung captivate.

sepherian said:
Hopefully your warrenty isnt up! Send it in. ODIN back to stock
sent from my 2nd Samsung captivate.
Click to expand...
Click to collapse
Yeah that would be ideal. Warranty expired bout a week before this happened. isn't that how it's supposed to work?
Sent.

nawlage said:
Yeah that would be ideal. Warranty expired bout a week before this happened. isn't that how it's supposed to work?
Sent.
Click to expand...
Click to collapse
Call Samsung, they will help. They unbricked my phone for me !! Of course, they did a complete wipe, An mine was several months out of warranty !
No kidding !

how much did it cost?
Sent.

Just had the same problem start up a few days ago. However, I bought my phone from BestBuy and pay $10 a month for the BlackTie Protection. I brought it in, said somethings wrong with the phone (he didn't even look at it) they gave me a loaner CrackBerry, and new phone will be waiting for me on Monday. Already have my ROM files waiting on my desktop...

sandrich said:
Just had the same problem start up a few days ago. However, I bought my phone from BestBuy and pay $10 a month for the BlackTie Protection. I brought it in, said somethings wrong with the phone (he didn't even look at it) they gave me a loaner CrackBerry, and new phone will be waiting for me on Monday. Already have my ROM files waiting on my desktop...
Click to expand...
Click to collapse
thats actually completely irrelevant.

update:
i figured that if it was a software problem that i could flash back to stock and my power button would be back. well, i odin 1clicked back to stock and it still dont work. now i need to flash back to miui so i can use the volume rocker to wake the phone up but i cant get into download mode. these methods ( http://samsungcaptivate.wikia.com/wiki/Putting_the_Phone_into_Download_Mode ) dont seem to work. number 3 got me into download mode to flash stock and now it just boots normally. number 4 brings me to android recovery 2e. any tips besides making a jig?
this is a bummer man, my phone takin a dump on me right after my warranty expires.
update #2: called att and it turns out i had 6 days left on my warranty. brought it back and got a refurb.
update #3: i have a new problem if you absolutely must follow my progress ( http://forum.xda-developers.com/showthread.php?p=19574329#post19574329 )

its a brick!!!

looking for a little help guys, not sure what has happened but i have just literally (in the last 30 minutes) installed rom manager, on running the software for the first time i got the run at your own risk message that comes up the first time and then it went to the menu...... and then the phone shut down and now wont turn on, doesnt register when i plug it in to the laptop or even when the charger is plugged in. please guys need some suggestions here as to how to make this brick work again!!!
many thanks

having tried several different ways to resolve this (pressing and holding home, vol down and pwr whilest inserting the battery being one of them), ive come to the conclusion that there is no coming back from whatever rom manager has done to my phone. thankfully the phone is still within warranty as its less than 3 months old so heres hoping that they will fix the damn thing!!!

Rom manager is a tricky app because it is known for bricking phones often.
Seems like your phone is dead.
Most user with similar prob like you had to bring the phone to the service.
http://forum.xda-developers.com/showthread.php?t=1456946
As you are on warranty bring it there and wait till it is repaired.
Good luck.
Next time better do not work with rom manager.

thanks, yeah its weird cause when i had it on my x10 mini pro i had no issues - but clearly not the case here, oh well live n learn!!!

just as a sort of fyi i took the phone to my local t-mobile store here in liverpool and the guy behind the counter couldnt have been more helpfull, took the phone and arranged for it to be sent back to samsung for repair, even tried himself to make it work but to no avail. was most impressed with his 'can do' attitude and its not often that something like that happens!!!

Please help. My phone won't start

I just bought the phone and using LGmobile update. It downloaded a file about 420mB and in the process update I got a message problem communicate with your phoneme. please disconnect take phone out etc.. and turn phone on and connect.
I follow the instruction but my phone won't turn on regardless to what I do.
Please help.

Sorry wrong paste..lol ..here is right info...
Check Device Manager for the current active "COM Ports"
Boot into DOWNLOAD MODE Plug the phone into the computer without the battery inserted Hold [VOL UP + POWER] Put the battery in and wait until it vibrates or for 3 seconds Check Device Manager for a NEW "COM Port...from dark lestat post in development... make sure to thank him
Then you should be able to re LG flash
Sent from my LG-P920 using xda premium

Keep having problem PC doesn't detect phone. Unplug, remove battery etc...so frustrated. Now everytime turn phone off I have to plug power cord in order for it to turn on. How do you do factory reset?

Give this thread a try ..follow exactly ....make sure battery has a charge and is not borked...these phones seem to have battery issues. If bat is good this is the info you want..seems like a lot of work but it is what worked for me. dark lestat is very knowledgable and helpful regarding these things. Hope this helps you..
Guess I should include link...lol.
http://forum.xda-developers.com/showthread.php?p=22417769
Sent from my LG-P920 using xda premium

Follow every step but got stuck when it trying to flash and stop at 20% just like when I update using LG software. Order new battery hope fixing the problem. My first LG android phone can't return bought it on craigslist

Hopefully the battery will help...good news is if you can connect and start the flash each time it is not bricked...i have not seen this problem posted before so doubt it is hardware...does adb see it...if so i would try to wipe system and data and reflash...i would also pull sim and sd card before flash to see if that helps ?
Sent from my LG-P920 using xda premium

Replace the battery with new and same problem, my phone doesn't even read my AT&T sim card.
Any button that I can do hard reset?

I had this same problem is your phone not turning on or just not downloading the update? I bricked my phone installing the update and it can be fixed but if you having problems with the connection during update you gotta keep trying it will go through. If it wont turn on at all there is a fix.
Sent from my LG-P925 using Tapatalk 2

This is the problem:
1. I bought new phone on Craigslist running 2.2 and everything working.
2. Connect to PC and set up driver, software etc.. there is an update so I did.
3. Got stuck about 17-20% and message disconnect and re-reconnect etc.. and I did.
4. Ever since I can't t urn it on unless connect to a charger.
5. I will not read SIM card and kept saying reorganized when check on setting and mobile network.
I am stuck here cause tried so many time. Also, phone turn off with full battery charge but next morning when I turn on completely drained. I think software screw up some how during the initial upgrade. Just don't know how to fix it

OK try this take your battery out and plug it into your computer and hold the volume down key until you hear or see your computer recognize it. It should beep a couple times. Be sure to leave your phone off this whole time. Open up your LG support tool. Once it says your connected open the customer support tab. Click on "Recovery Phone." Enter your phones info and click the check button. It should take you through the steps from there. I had the same problem and had also bought it from craigslist. The good news is even if this doesn't fix it, your phone is less than a year old and can be sent to LG for a fix or they'll send you a refurbished phone. They will want a reciept but if you don't have it just tell them you tossed it. Same for the box if you don't have that. They will do it just start getting angry if they give you the run around. I was freaking out just like you LOL. I couldn't find anything on the web and the LG lady was just as stumped as me... I just happened to try this before I sent it in and it worked. Let me know if you have any luck.
Sent from my LG-P925 using Tapatalk 2

As far as the update goes I eventually did get it to work. Just keep trying. I plugged it in to try again one time and it said my phone was already updated. I went and checked and sure enough it was. The visual change isn't dramatic your signal bars turn green and you get some more bloatware like a 3d game converter. The reason for this is the phone has a custom LG UI and will not adopt the gingerbread UI. Don't freak a lot of people insist its not GB but it is. There is a lot more to a OS than the user interface.
Sent from my LG-P925 using Tapatalk 2

Warranty thru LG or at&t? You mind give a little more. I didn't even know LG has a warranty in US?
Sent from my LT26i using xda premium

The warranty is through LG at&t wont do anything for you cause they will know you got it off CL. You'll need your imei and your s/n from under your battery. I wouldn't tell them you got it off CL. The only way this wont work is if the previous owner registered the phone with lg which is unlikely since they didn't even have the GB update. Call 18002430000. Again do not tell them you got it from CL. The phone is under a year old and they will do it for you. If it has to be told that it isn't yours say you had a step brother or friend give it to you. They will want a reciept but you can tell them you tossed it all and your imei Ans s/n will be enough. Also tell them it happened using their support tool. Good luck.
Sent from my LG-P925 using Tapatalk 2

PROlific666 said:
OK try this take your battery out and plug it into your computer and hold the volume down key until you hear or see your computer recognize it. It should beep a couple times. Be sure to leave your phone off this whole time. Open up your LG support tool. Once it says your connected open the customer support tab. Click on "Recovery Phone." Enter your phones info and click the check button. It should take you through the steps from there. I had the same problem and had also bought it from craigslist. The good news is even if this doesn't fix it, your phone is less than a year old and can be sent to LG for a fix or they'll send you a refurbished phone. They will want a reciept but if you don't have it just tell them you tossed it. Same for the box if you don't have that. They will do it just start getting angry if they give you the run around. I was freaking out just like you LOL. I couldn't find anything on the web and the LG lady was just as stumped as me... I just happened to try this before I sent it in and it worked. Let me know if you have any luck.
Sent from my LG-P925 using Tapatalk 2
Click to expand...
Click to collapse
I got panic and it's in local shop if they can repair it but will take it back and try. Thanks.. at least someone here tried to help me... the link flash back to stock ROM didn't work for down load so I can flash it. I even root and flash custom ROM still didn't work now I want to flash it back to stock... if you can just help me a little please

download mode: I got a little confused cause someone told me take battery out connect phone to PC and put battery back. Yours didn't mention anything about put battery back in

Yeah when I did mine it wouldn't turn on at all even when it was plugged in so I think i left my battery in and did it bc it wouldn't respond to anything. I would try to get it to recognize with the battery in but if it turns on after you do plug it in then it will need to be out. You can try to put the battery back in after the computer and the LG support tool recognizes your phone bc after it gets done it reboots. I'm not sure if the battery is needed for it to work but mine was in but you can try it multiple times with it in and out. I freaked out too I had just bought the phone off CL and plugged it in to update and it had the connection failure a couple of times and then poof nothing no vibration no boot screen nothing. The LG people tried getting me to do a hard reset and when that wouldn't work she told me I would have to send it in and that it was still under the manufacturers warranty. I was desperate to say the least so I tried all kinds of combinations. The key is to get your pc to recognize your phone while it is off. If you can do that with the battery in I would try it that way first. If you don't have the box you will need to copy down the phones info, (IMEI and S/N) which is under the battery, for the recovery phone part of the support tool. It worked for me so I hope you have some luck with it. Also I would consider waiting until the ghost call thing gets fixed before you go to gingerbread. If I had known I would have stayed with froyo until they fixed it.
Sent from my LG-P925 using Tapatalk 2

Ok I tried everything and it doesn't work. I now need to flash back to stock rOM using recovery. I need the file Thrill Stock ROM zip file and the link on forum about flash back to stock no longer working

I had the same thing happen to me. U hold down "volume down" and power button, when the phone is off and that will put it into android dfu mode. Now select factory reset and Press menu button.
Sent from my LG-P925 using xda app-developers app

Volume down for recovery and so on. Volume up for download from tool.
If your doing the recovery method that TheDarkLestat setup then your gonna need to do the software setup and drivers step by step. Assuming you have done that. Remove the battery then plug the USB in and quickly hold down the pwr, and vol UP till it vibrates then let go. Start the loader and place the battery back in while its doing its thing . Then don't touch it till its done.
Only simply way I can think of to repair a soft bricked thrill. As long as it loads to recovery or download then our phone Is fixable. You might be able to politely ask TDL to remote in and provide a fix. He was doing that for a lot of us for a while. Though if your not gonna donate for his time then don't bother lol.

Cab121 said:
Volume down for recovery and so on. Volume up for download from tool.
If your doing the recovery method that TheDarkLestat setup then your gonna need to do the software setup and drivers step by step. Assuming you have done that. Remove the battery then plug the USB in and quickly hold down the pwr, and vol UP till it vibrates then let go. Start the loader and place the battery back in while its doing its thing . Then don't touch it till its done.
Only simply way I can think of to repair a soft bricked thrill. As long as it loads to recovery or download then our phone Is fixable. You might be able to politely ask TDL to remote in and provide a fix. He was doing that for a lot of us for a while. Though if your not gonna donate for his time then don't bother lol.
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I dont' ask for donations.
It's just courtesy.