I have a Qtek 2020i and recently it got a serious battery problem. On a sudden the main battery started loosing its charge too early. It can become from 100% to 30% for a night (whan no operations are performed on the device). Before this breakdown the battery was loosing approximately 5% per night. At daytime when I use the machine, this process is quicker.
I use the battery for more than a year but the reason of the problem is not a battery. By the end of the day the meter shows 0% of the main battery (when in cradle, of course). Meanwhile the backup battery remains 100% and hard reset is not performed. If the main battery would really be 0%, I would loose all my data, but it never happens.
After I put my device in the cradle, it is "recharged" to 100% for less than an hour.
I made a hard reset of my device and after it the meter worked well. But after restoring the data from backup the problem reappeared.
I have some other problems that may be related to the battery problem. The Camera.exe looses its label in Programs and stops starting by pressing hardware button.
The device is loading slower after soft reset.
I change time for one Alarm. It works not only in the new time but also in all the previously set times.
There is a thread where similar problems were discussed, but there is no solution for the battery problem. Here is its link: http://forum.xda-developers.com/showthread.php?t=282763&highlight=battery
The problem may be in the register or in the battery driver or wherever. Please, someone help me and describe the solution for the other users of Apline.
Sounds to me like your battery is knackerd it does happen look on e-bay loads of places (usually in Hong Kong) selling new ones maybe even get a uprated one the standard one in the XDA IIi is a 1300Ah they do sell 2400 and even 3600 Ah ones I am in the process of buying a 3600Ah one myself, they are not a vast fortune (around £15 GBP) and worth that.
I have an upgraded battery myself. The computer behaves with it like with the 1300. Only the bigger battery discharges slower. But still quicker than few weeks before. This is a software problem and it disappears after the hard reset. But i don't want to make a hard reset and reinstall all my programs from zero. Besides, the problem can reappear. So, this is not a solution.
Software cannot run a battery down alone unless you have something permanatly turned on, that would be your choice.
if there is a hardware fault that could
Moses_Ivanov said:
I have an upgraded battery myself. The computer behaves with it like with the 1300. Only the bigger battery discharges slower. But still quicker than few weeks before. This is a software problem and it disappears after the hard reset. But i don't want to make a hard reset and reinstall all my programs from zero. Besides, the problem can reappear. So, this is not a solution.
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Click to collapse
i had a large capacity 3600mah battery and it was stuffed it would just lose all its juice instantly.
apart from getting a new bat, have you updated your firmware? or just reinstalling your firmware, there may a be prob with it.
but it does sound more likly that its time to buy a orbit
The most likely option is that wireless is on and not being indicated by the led or on the display, go into connections and see if it shows or better still see if your laptops wireless connection can see the phone, sometimes the indicator does not show but it is active.
skeeve666 said:
i had a large capacity 3600mah battery and it was stuffed it would just lose all its juice instantly.
apart from getting a new bat, have you updated your firmware? or just reinstalling your firmware, there may a be prob with it.
but it does sound more likly that its time to buy a orbit
Click to expand...
Click to collapse
I never made an update of my firmware. Dou you mean a hard reset by reinstalling the firmware or some updating (new ROM version etc)? The batteries come without any firmware. My ROM version is 1.11.00 WWE. I guess, there must be an update, but after updating the ROM I will lose all the date on the device, and I don't want this happen.
robsno said:
The most likely option is that wireless is on and not being indicated by the led or on the display, go into connections and see if it shows or better still see if your laptops wireless connection can see the phone, sometimes the indicator does not show but it is active.
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Click to collapse
I made a test and my wireless is not on.
i ment the rom, sry i deal with pc`s all day and it tends to stick.
yup update the rom, this may be your porblem, but make sure you do not update it on a vista pc, as it wont and you will end up stuck in boot loader mode. only update on a XP machine.
failing that its a buggered battery
Now I will not do anything that can make me reinstall my programs (as i have many). I am looking for some registry key, a checkbox, a process to be killed to solve the battery problem and leave the whole system inchanged.
I already have a solution, but I am not satisfied with it. Thgat is to make a hard reset no backup. Naturally, I will have to reinstall all my programs after that.
This solution has two bad points:
1. Reinstallation of all programs. That is a several days of work.
2. I will not know the reason of the failure. If the problem keeps returning in future, I will have to repeat the whole process again and again.
After the hard reset the meter works good, so I am syre that the battery is not buggered.
I am begining to wonder if you have a virus in it causing the problem? do you have any AV software?
what software do u have on it that will take several days to reinstall? there may be some compatablitly problems with the programs fighting for resorces.
and if you do a hard reset u may as well update the firmware.
i have just installed a new touch screen on my dads 2020i (his second in 3 months) and had to reinstall over 16 programs and that only took 30mins including removing and resoldering the new touch pannel. his backup battery is dead ;[.
McAfee VirusScan McAfee VirusScan
I tested my device with Airscanner Mobile AntiVirus Pro and McAfee VirusScan. They did not find anything, as I had expected.
I also made a hard reset to my device and switched my batteries several times. The device was recognizing them and showing correct information about their state. Both batteries worked long and short periods of time. So, the batteries are perfectly alive as well as computer hardware.
I use my PPC extensively, as we are not allowed to have pirate software on office computers. So I often prefer the Pocket PC to the Desktop one. I have more than 50 programs installed on my Pocket PC: maintenance tools, GPS programs with maps and waypoints, a reader, a player with plugins, a dictionary with the complicated installation procedure, some games. The list is not full. The setups for all of them are situated in different places. I would also have to copy my contacts and appointments. These are not hard jobs, but there is too many of them.
Besides, I am not as proficient as you, skeeve666.
If I don’t find a solution for my problem, I will reinstall my software in the weekend. That will help me to make rearrangements in it. By the way, do you know, where the newest firmware is? Anyway by looking for the answer to the battery question I learn more about my device.
Who knows, maybe I am lucky.
Moses_Ivanov said:
I tested my device with Airscanner Mobile AntiVirus Pro and McAfee VirusScan. They did not find anything, as I had expected.
I also made a hard reset to my device and switched my batteries several times. The device was recognizing them and showing correct information about their state. Both batteries worked long and short periods of time. So, the batteries are perfectly alive as well as computer hardware.
I use my PPC extensively, as we are not allowed to have pirate software on office computers. So I often prefer the Pocket PC to the Desktop one. I have more than 50 programs installed on my Pocket PC: maintenance tools, GPS programs with maps and waypoints, a reader, a player with plugins, a dictionary with the complicated installation procedure, some games. The list is not full. The setups for all of them are situated in different places. I would also have to copy my contacts and appointments. These are not hard jobs, but there is too many of them.
Besides, I am not as proficient as you, skeeve666.
If I don’t find a solution for my problem, I will reinstall my software in the weekend. That will help me to make rearrangements in it. By the way, do you know, where the newest firmware is? Anyway by looking for the answer to the battery question I learn more about my device.
Who knows, maybe I am lucky.
Click to expand...
Click to collapse
like is said if you hard rest u may as well flash your firmware, and you said u hard reset.
why is this a problem? and no offensese and no need for you to take one, as you already have. but i realy dont see why you wont try this as you have already "factory reset" aka hard reset your phone. but after a reflash backups wont work.
as for the latest firmware just look in the update section. you must not update in vista only on a xp pc.
but after all this, it may just be a hard ware prob that only effects your battery monitoring
The reason why my battery was discharging so quickly is not known to anyone, including the staff of a service center. So, I made a backup of a faulty system (as a memory) and did a hard reset.
After a day of installing over 50 programs my computer is better than ever. I did not dare to install some other firmware but I placed as much data as possible to the Storage Card and now I have a maximum of 50 Mb free Program memory and 46 Mb of Storage memory. I upgraded some programs and improved the work of the other.
I am thankful to everyone who showed interest to my battery problem. I wish everyone good luck in using Qteks.
do you have a link to a 3600 mAh battery?
skeeve666 said:
i had a large capacity 3600mah battery and it was stuffed it would just lose all its juice instantly.
apart from getting a new bat, have you updated your firmware? or just reinstalling your firmware, there may a be prob with it.
but it does sound more likly that its time to buy a orbit
Click to expand...
Click to collapse
Is that batterry much more thicker than original one? Could you upload a small photo to see how your device is look like with that battery installed?
Isteban said:
Is that batterry much more thicker than original one? Could you upload a small photo to see how your device is look like with that battery installed?
Click to expand...
Click to collapse
unfortunaly this was a while ago, and that battery was set for recylcing, but it is alot more bulky it sticks out about 4-5mm i have gone with 3 original batteries just have to swap them out
I bought a 3600mAh battery from Hong Kong was about £9.99 if I remember right but it came with a new back to cover the thicker battery and that battery lasts me up to 48 hours provided I dont leave the screen turned on best thing I have done for it IMHO
did some digging and I put this in another post
think this is the link
http://myworld.ebay.co.uk/battery_centre/
it cost £9.99 plus I think it was £4.99 P & P
This thread refers to cases where the HTC Kaiser (and probably other HTC phone models with the same built-in GPS chip, such as Polaris) sucks the battery empty within a single day, particularly during standby, particularly if all features of the phone are DISABLED, or after low usage. Another symptom may be a phone which unexpectedly did not come back to life, but operated normally after recharging. Yet another symptom is unusually short battery life through normal use. Note, this thread is not about limited battery endurance due to heavy usage.
*** Battery drain FAQ ***
How can I see whether my Kaiser is affected?
- A large percentage of HTC phones with Qualcomm chipset and internal GPS seems to suffer from the bug described here, some appear to be robust enough, likely depending on chip revisions. If you never ever use GPS, you are probably out of risk. If you use GPS at least occasionally, you should have a look at your phone, and closely. It is possible that an otherwise normal to heavy use of the phone conceals a basic, added current consumption which is what we are talking about here. In such a situation you may have got used to a certain battery endurance, which may be much higher under normal circumstances. So far I observed currents between 28 and 78 mA, depending on DUT and OS. Some users reported currents in excess of 100mA. Note, this added current does nothing for you, except accelerate your battery drain!
How to check this?
- Check the true standby current (see the following description). That simple.
How to measure the standby current?
- Clean up: switch all phone features off (GPS, Phone, Bluetooth, Media Player, really everything). Terminate all applications, use Task Manager to verify this. Make sure no processor intensive background tasks are running (standard installations should meet this requirement). Do NOT soft reset at this point!
- Put the phone in standby, and wait approx. 10 seconds. The phone needs a while to complete entering the standby though it appears to be off immediately.
- Now measure the current. Best and fastest way of doing it would be to have a current meter connected between your battery and your phone which gives you realtime readouts. Second to that is a suitable battery tool, such as "BatteryStatus", but you have to get used to the delayed current display (see post #4 for details). Using the software battery gauge, you should wait an additional 20 seconds or so to allow for the current capture, then reactivate from standby and take the lowest possible current readout.
- If the phone is in a good condition, the standby current must be in the range 1..3 mA, roughly. If you see a repeatable current well in excess of 20mA, your phone is in the BAD condition !!
- Another simple method is to leave the cleaned up phone in standby overnight. Next morning, soft reset your phone because the phone may have lost track of the battery capacity. Check whether the capacity dropped dramatically. And also check whether the phone feels warm to the touch.
How to reproduce the problem?
- Activate GPS until you get a fix. Probably receiving the first NMEA strings is good enough, but I have not verified this. GPSTest, HTC's GPS Tool or any navigation software does the job.
- Deactivate GPS. Just to be safe, terminate the GPS software, too.
- Check the standby current.
- The fault does not pop up always, so you may have to repeat these steps several times until it appears. The phones I tested usually catch fever after only one or two tries, but it is possible that you need to cycle through this procedure 5 or 10 times. Which is in the nature of intermittent bugs.
How to reset this nasty condition?
- Fault recovery is possible by continued on/off cycling of the GPS unit, similar to what provoked this fault.
- Activating the cellphone unit does also seem to cause the phone to return to a low consumption, but maybe not in all cases.
- Try to soft reset your phone, or to cycle the power to the phone (long press of the power button).
- If you really cannot get rid of the problem, back up your phone data, then execute a hard reset. BEFORE restoring the phone, load a battery gauge software and see whether the consumption is gone. If yes, some application is likely to cause your headaches.
After performing one of the above steps you may repeat the described current measurement, to confirm that the standby current is back in the normal range.
***********************
Original text:
I have reason to believe that all Kaiser models are prone to the "excessive standby current consumption" problem. I tried it on two original "VPA compact V" by Vodafone (= HTC Kaiser), using the original WM6, ROM 1.56.162.5, Radio 1.27.12.11. I gave a **** on warranty now, stepped up through HardSPL to "Duttys_Official_WM6.1_Rom_5.2.19716_UC.zip", Radio 1.64.08.21. The results are all the same: an excessive current consumption which can vary between 25 and 75 mA. Interestingly, the current is always the same in a specific setup, but varies between phones and operating systems. In the latest case, the same phone took 28mA under WM6, went up to 78mA under WM61. Consequence being, the battery will be sucked empty within a day or so, without obvious reason. The only mitigation is a reset, or a complete switch-off.
There is no application which could cause the current consumption, at least none I installed. It does not even matter which GPS application you used. The only active processes are (according to TaskManager, latest WM6.1 version, ".exe" omitted for the sake of ease): filesys, device, biotouch, gwes, shell32, cprog, services, quickdial, connmgr, mediahubmini, taskmgr, htcactionscreen, sapsettings, aplauncher, quickmenu, nk. I repeat: ALL applications properly terminated, ALL internal units are OFF (WLAN, Bluetooth, Phone, GPRS, GPS, Camera, Media Player etc. - really NOTHING).
Before anybody prematurely states that these findings can not be reproduced: the problem is unlikely to appear if you switch on the GPS for a couple of NMEA strings, then off again (though it did already). If need be, you have to leave it on for a while, play a bit, walk around a bit and so on. Take your time testing it _thoroughly_, really. I cannot tell when the fault actually appears, and it may not come up immediately because it seems somewhat sporadic in nature - but take my word, it will, I observed this issue for a long enough time. I can only repeat myself: I am sure there is something wrong with the power management in the GPS driver.
Anybody, feel free to contribute, but PLEASE avoid funny statements like "you have to shut down all programs", "WLAN can take up lots of energy" and so on. And before you express doubts just because there are not quite many people out there who come to the same conclusions, think again. Without going into details, most users are simply not in the position to come to the correct conclusions.
BusterTyTN
OK, making it sticky; depending on the feedback, I (or other mods) may unstick it in the future.
How do you measure current while in standby? When it's running, I can see current usage in the battery monitor of AE Button plus. Just after wake up from standby, it shows 16ma. A few seconds later it jumps to 385ma and then settles at 140ma.
I'm using 3.02.DKv0.0 6.1 Lite Rom from akadonny.
@ Menneisyys: thanx!
@ tdusen:
there's two ways of doing it. First, I do not know whether "AE Button plus" works in a similar way, but "BatteryStatus" (also included in Dutty's newest WM61 release) has some seconds of a delay in the current display. I assume this is because of an averaging process running in the background which collects current samples over a certain period of time, or soemthing to this effect. Anyway; you have to keep your in standby for at least 10..20 seconds, then reactivate the PDA. If it's still showing a high current, tip on the current/power display a few times, in most cases this helps getting the low standby current. You simply have to try to catch the lowest reading, right after reactivation from standby. If everything is OK, you will get a current reading of a few mA, maximum (in most cases 1..3 mA), assuming you shut every feature of your phone off.
The other way is also the verification of the "BatteryStatus" method. I built a current shunt test probe and measured the battery current directly. Attached is a screenshot taken with my digital scope, which shows typical results (see above -- moved to post #1).
In your case - just to be safe, give your PDA a soft reset, and leave everything off. Check your current reading. If it's still at 16mA as you wrote, I wouldn't bother. Later you may fire up a GPS application like GPSTest, the HTC GPSTool, Tomtom, OziExplorerCE or whatever, and play with it for a while. Running a circle or two around your house should do it. Switch GPS off again, make sure all tasks have ended (if you want to make it perfect). Repeat checking the current as described above. It is also possible that you have to redo the test one or two times until the problem appears. You will see!
BusterTyTN
Addendum to the previous post: explanation of the screenshot.
The vertical center is zero current, discharge currents are going down. To the very left you see the PDA coming out of a soft reset, then I switched it into standby (the short flat line right before the 200sec division, ~0..1mA). Directly at the 200sec division I reactivated the phone, started GPSTest, waited until GPS was all up and running, stopped GPS and terminated the program. I also checked that no other applications were running at that time. After a little while the current settled to a discharge current of approx. 48 mA (the wide track in the center; the exact level can vary between devices). It continues drawing this amount of current until the battery is empty, or until you soft reset the device. I did the latter to the right of the screenshot, which shows another boot sequence followed by a standby, which in turn returned to a very low current consumption.
Also give a try to acbTaskMan - it's a very nice meter tool, see my related articles
I don't know anything about current measurement, but my kaiser usually lasts 2-3 days of intensive use (1-2 hours calls/day + some GPRS data + bluetooth always on + GPS once a week) and it seems quite OK for such device.
Rumcajs_tr said:
I don't know anything about current measurement, but my kaiser usually lasts 2-3 days of intensive use (1-2 hours calls/day + some GPRS data + bluetooth always on + GPS once a week) and it seems quite OK for such device.
Click to expand...
Click to collapse
Seriously thats gr8... What ROM / Radio are you using??
Rumcajs_tr said:
I don't know anything about current measurement, but my kaiser usually lasts 2-3 days of intensive use (1-2 hours calls/day + some GPRS data + bluetooth always on + GPS once a week) and it seems quite OK for such device.
Click to expand...
Click to collapse
That's intensive????????
How about 5-6 HOURS of calls a day
4-5 HOURS a day of HSDPA
checking emails every 15 minutes on 3 email accounts
sending emails 60-75 times a day
WI-FI 1-2 hours a day
150 SMS/Texts a day
10-20 MMS a day
and then a few misc. apps ran.
To me, my usage is not really intensive, but I do have to have a car charger and a couple of wall chargers because I can run a battery dead in about 5 hours.
i played doom for 30 minutes starting at 100% battery, and the battery was at 75% afterwards. i had to charge it for about 30+ minutes to get it back up.
On a daily basis, i will go to school, leave my phone in my pocket on standby, then by the end of school its at about 80%. i did nothing all day and it dropped 20%.
I would agree, 5-6 hours is probably the max i can get out of it.
BusterTyTN said:
...
I have reason to believe that all Kaiser models are prone to the "excessive standby current consumption" problem.
Click to expand...
Click to collapse
At least two devices work nicely as far as battey power is concerned.
I still enjoy more than 10 days standby with phone switched on.
http://forum.xda-developers.com/showthread.php?p=1652208#post1652208
I hope you'll find a solution.
Regards,
V
T-Mobile Germany
VARIO III rom 1.56.111.4
radio 1.27.12.11
When my phone is on, but not running any active apps, it consumes about 145 mA - 150 mA with nothing but my phone on and backlight lower 3rd bar.
I've read some others guys on the forum have a power consumption of about 100 mA with higher backlight settings.
indeed excessive consumption
I must confirm the OP's finding. Though I assume it is simply related to the Radio used (see comparison in another thread where est. time of usage went from 227 to +400 minutes)
When I used my stock rom with radio 1.27, I wouls still have 40-50% cap using all day Blutooth on, no 3G, still GPS enabled for 3 hours.
When I falshed to DCS 1.7 and changed radio to 1.64, power consumption doubled, draining the battery at incredible speed (full chare morning, less than 10% in late afternoon)
I had to disable BT radio and set backlight low to let me go through the end of the day.
Looking forward to read a solution here.
With stock orange radio and rom, my device would last circa 36 hrs with very light usage and about 6/7 hours with heavy usage.
With Dutty V3 and orange stock radio (1.27) I got very similar, maybe slightly faster drain.
I have today flashed dutty 6.1 and a 1.64 radio and will monitor battery usage tomorrow.
There's a lot of anecdotal information here...
To get this to baseline information I suggest the following starting point:
1. Device (Kaiser, tilt, etc)
2. Which battery are you using (brand, mAh rating, etc)
3. Which Rom and radio version
4. What application are you using to measure current draw? (Great spot for a recommendation or a .CAB file)
5. Provide typical usage description and corresponding battery life
6. At what point do you charge the battery (i.e. top off every night, charge whenever power's available, recharge only when battery hits low level (i.e. 10%)
To effectively analyze the data, there needs to be a consistent method of capture.
Be careful not to mix up the problems here!!!
1. I assume you will not be confronted with this problem when you never use GPS at all, though you should not treat this as a final statement - has to be investigated further. So far I have not found any increased standby consumption if I did not touch GPS (well, at least after the last soft reset).
2. I am not talking about short battery uptime under heavy use, either. For instance, if you have GPS permanently on, you can suck the battery empty within 4~5 hours, max.. However, it is well possible that a suspiciously short uptime is somewhat concealed by an overall heavy use of the phone. To figure this out, you simply have to check the standby current consumption of a suspicious phone, with all its features (temporarily) disabled, as described earlier.
3. Note, this problem is all about current consumption during standby !
@ Liquidsilver:
"anecdotal information", sure. Please read again, particularly the start of the thread which will answer most of your questions. Add the thread "TyTN II / Kaiser issue: GPS & battery drain" for the remaining ones.
Please try to understand. You can get the phone into a condition where it sucks the battery dead empty within 24 hours give or take, during standby, all features of the phone OFF. ZERO usage. PROVEN, some 10 times, on different Kaiser's, using different OS's.
@ Stay0Puft:
if your battery capacity does not drop much overnight, you may look at an issue other than the one described here.
I would like to add my observation to high battery drain. Normally on my stock Kaiser rom that I used for about 4 months, normal overnight drain is 4% with radio in standby and BT On, WiFi Off. I use GPS with iGuidance almost daily and seldom soft reset.
I have witnessed extremely high power drain only a few times and they were always involved somehow with WiFi. If I have WiFi On and forget to turn it off and just put the phone in standby or let it auto power off, I have found the phone hot to the touch and dead or close to dead in only a couple of hours. The phone is usually locked up and non responsive at this point, needing a soft reset. I haven't found what causes this, it's been at home on my wireless LAN but with no active application, WiFi was simply on. I make it a point to keep WiFi Off when not actively needed and never have issues in many months of use.
If you haven't checked this out, I'd be curious to see what the current meter would show. At some point I'll drag out the scope and make a shunt as well, just no time these days...
AT&T Tilt...
I used to get 2-3 days with mediocre usage when i first bought it... and now i'm lucky if it lasts an entire day... I cannot trust it with my morning alarm anymore... I dont think its the ROM, because i even tried flashing AT&T Tilt rom back on and even the minor update on HTC... but still no luck... I think i need like a calibrator program...
I have a G1 with currently running CSDIv4, I've tried super d 1.09, 1.10 and cyanogen 4.2.15.1.
For the last 2 months when I try to take the phone from stanby by pressing the menu button the backlight comes on but the screen does not. I have to press the end key for anything around 10 to 50 seconds before the screen come up, sometimes it can be for longer.
Everytime I flash a rom it does not happen for days maybe even a week, after flashing csdi it didn't happen for 3 days ish, it did it 3-4 times on saturday, 2-3 sunday and once this morning.
I've tried cache mate to clear the cache regular, reformatted sd card full wipe and dalvik cache when flashing rom, I cant figure it out. I am pretty hopeful its not a hardware issue as it is pretty random and might not happen for days at a time.
Can anyone shed some light on this.
Your phone underclocks while its sleeping to save battery, resulting in a slower startup time. Use SetCPU (paid in market, free somewhere in this forum, use search), to set the profiles to how you like it.
That will not be it.
Sounds like a hardware fault.
Clocking your CPU higher will NOT have any significant affect on ANYTHING.
Think of it like this:
If it takes 10 seconds and you DOUBLE the clock rate, then it can't possibly take any less than 5 seconds. And that would be assuming that performance was a direct function of clock rate, which it IS NOT. Doubling your clock rate will probably get you a 5% boost in overall performance. That means cutting time down by such a small amount that you wouldn't be able to measure it.
Not that it is software related anyways.....
Have you tried TWISTING the phone when it isn't working right? I don't mean twisting it a lot, just enough to shift things in it a little.
I will try that next time, I didn't think it was a hardware issue, for example with csdi it happened every morning when I woke up and tried it whereas super d and cyanogen were more random but I am begining to think it could be the ribbon so I will give you suggestion a try and see if it helps.
Is it possible that maybe when the phone gets hot at the bottom of the screen there could be some kind of expansion going on with the ribbon, I tried ice the other day and though I only tried it twice in a short space of time it came up quicker.