Hello all, I just got my captivate yesterday, and it's running 2.1 Eclair. I wish to upgrade it to FroYo. However, when I try and connect it to my computer via Kies, there is a notification on my computer's task bar stating 'A problem occurred during hardware installation. Your new hardware might now work properly', and from what I've read on these forums, it is a driver problem. I'd rather not root it the day after I got it, so any suggestions on how to get this connectivity issue cleared up is greatly appreciated.
I apologize if this question has been asked before, as I'm new here, and somewhat lacking in the 'software development area'.
Thanks for your help.
Guys please, I need dire help. D:
i think the reason why no one has replied was the fact you as asking for SGS Captivate help on the I9000 forum
moving your topic to where this should have been posted to begin with
You need to get the appropriate drivers for your computer to be able to connect to you phone.
You can get them from the samsung website.
Eh, okay guys. Got that working, no more connection error. Now Kies just cycles 'connecting to device' forever, and that's not a driver issue.
But it's a step, I suppose.
Related
Hey, I just bought a Samsung Captivate from Rogers. I am really new to this phone and the os Android. I have never used Android before, so I have no clue how it really works. May someone please guide me? what is the first thing I should test for to see it is working perfectly fine? what are some awesome apps on the Android? and whats all this froyo, custom roms? etc for? please help and thank you!
ps: I came from a blackberry, I was wondering how can I transfer my contacts from the BB to the Captivate? and would the BB charger be sufficient for the Captivate? I noticed they both used the same port.
GTFO! said:
Hey, I just bought a Samsung Captivate from Rogers. I am really new to this phone and the os Android. I have never used Android before, so I have no clue how it really works. May someone please guide me? what is the first thing I should test for to see it is working perfectly fine? what are some awesome apps on the Android? and whats all this froyo, custom roms? etc for? please help and thank you!
ps: I came from a blackberry, I was wondering how can I transfer my contacts from the BB to the Captivate? and would the BB charger be sufficient for the Captivate? I noticed they both used the same port.
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Welcome to the forums. Glad you got yourself a Captivate. It's a great phone.
To test if everything is working perfectly fine, turn it on and use it. Make phone calls, text people, use the camera, go outside for a walk with Google Maps with your gps on. Use the phone like you normally would. If it doesn't explode or melt in your hands, it works just like it should.
As for your contacts, there are a few ways. If you synced your BB with your computer, you should be able to export your contacts to a .csv file and copy that onto the phone and import them in the contacts app. I know I had AT&T copy my contacts from phone to phone when I got my Captivate. You could also try saving all your contacts to your SIM card and then put it back in your Captivate and import them that way.
Your BB charger should work just fine. The Captivate charges at 500ma or 700ma. As long as your BB charger has one of those outputs, it should be just fine.
Sorry for jumping in the middle as I try now to create a new thread for something similar.
I am a new Rogers Captivate owner as well and I am having a connection issue between my PC and the Cap.
I used the SamSung Kies I got off SamSungApp.com by selecting the UK region thingy and installed Canada as the region. Installation went fine and I rebooted my PC after it went through.
Plugged in the phone for the first time, Windows attempted to install the driver but no success. FYI I am running Windows 7 64bit and wonder if there is still a communication issue between Windows 7 and the Captivate? Am I doing anything wrong? What can I do to fix this issue?
BioBanker said:
Sorry for jumping in the middle as I try now to create a new thread for something similar.
I am a new Rogers Captivate owner as well and I am having a connection issue between my PC and the Cap.
I used the SamSung Kies I got off SamSungApp.com by selecting the UK region thingy and installed Canada as the region. Installation went fine and I rebooted my PC after it went through.
Plugged in the phone for the first time, Windows attempted to install the driver but no success. FYI I am running Windows 7 64bit and wonder if there is still a communication issue between Windows 7 and the Captivate? Am I doing anything wrong? What can I do to fix this issue?
Click to expand...
Click to collapse
Kies does not install the drivers for phone. Go to the Samsung website and go to the support page for your phone and download the drivers. Install them before you plug your phone into your computer again.
Sent from my Captivate
First, many thanks for providing a way to upgrade the Galaxy S to Froyo.
It is much appreciated, despite the strange situation I am now in.
My first reason to get this phone was to have a good way to connect my laptop to the internet when I go abroad.
My Galaxy S is locked on T-Mobile. It came with Eclair and Mobile AP worked perfectly.
Since the update, it does not work. I am glad that it solved the missing Flash issue, which was frustrating. But Mobile AP was just as important to me.
Is there a known fix???
I also cannot get Kies to work on that laptop, so it means I cannot use USB tethering. But the one I really need is Mobile AP.
When I launch Kies on this computer it takes ages to start and there is an error message:
"Failed to initialize services: Retrieving the COM class factory for component with CLSID {7A1A13F5-B96B-492A-B591-D7526E0B3013} failed due to the following error: 80080005."
Then it cannot detect the phone. It works fine on my main (desktop) PC so it(s not due to te phone.
Still, Mobile AP is the big one.
And if I cannot fix that, what do I do to go back Eclair? It's a T-Mobile phone that was upgraded to Froyo using the Kies Registry Patcher.
Simple please? I am into technical stuff but phones are NOT my area at all, I am an AUDIO guy.
So I have rooted my Captivate and followed everything else I could find about people having market problems (uninstalling updates, reinstalling updates) and I still keep getting a connection error when I try to actually buy an application. Is this a common problem with having the phone rooted, or just something I have overlooked? I am a n00b at this and still learning, so take it easy with me...Thanks ahead of time!
I've literally searched high and low for over 2 weeks trying to resolve this issue before bothering you with it.. I'm trying to flash this phone over to Cricket. Ive installed Android SDK and JDK, HW Virtual Serial,Debugging on. The problem I have is, when I just power on the phone it has no issues being recognized as a storage device. Its when I either press "T" and power it on the issues begin.. the Motorola composite device could not be installed. Or when I try to use HW serial it tells me Motorola USB networking device wasnt installed correctly. Ive downloaded two different drivers with no prevail. Im running XP 32bit. When I go to device manager I see the :ADB Composite device (Has no Drop down properties) with the sub folder Motorola A855 with an exclamation next to it.. I did a couple of manual updates(two official drivers from Motorola site) directing the update to the folder containing the driver. Even tried the edit .inf file I read about on another forum with no prevail. RSD Lite connects with no problem. Its the Networking driver and A855 driver that wont install in PC/Diag mode. My head is about to litterally explode dude.. Im irritated for spending $160 on it and stuck for 2 weeks now, my wife upset I wont give up and spending too much time trying.. PLEASE HELP! PLEASE! If not this phone is for sale! LOL! Mint condition.
What type of phone?
Also I've ran into driver issues, and its always been the computers fault every time. You may have conflicting drivers, or it may even be something as simple as a bad USB port.
When its problems like this, that just should normally work, its usually some stupid crap.
For instance, I was using a usb exension to connect my droid to the pc, and for somereason it was problematic, but when I connect directly it works.
I know these aren't the technical solutions u are loking for, but eliminate all the variables u can before moving on or giving up.
Check all cords, ports, etc; remove all drivers, uninstall all motorolla software. Uninstall anything phone related on your comp and try again.
Get ahold of me at (myscreenname).com [sn: aids] and ill try to help you more. I hate these large sies where people never help. You had 71 views and ZERO replies, to me that's unacceptable.
Good luck, and get ahold of me.
Sent from my Droid using Tapatalk
Got the same problem
hHey guys, I have the same trouble. I need an answer too. Help!
Hello all,
I need some help. So a family member of mine was recently handed a Samsung Galaxy S Advance to use and it was my intention to see if it were possible to unlock the phone (from Orange UK) allowing her to use her own network on the Samsung. Now I've rooted android tablets a good few times and it's been a breeze but this phone as proven to be a nightmare all day. Basically I decided to use Odin3 to give the phone a clean standard firmware for me to start with (2.3.6) and Odin went fine, in the end it informed me that it had past and I thought everything was okay. But now the device won't start up at all or charge, the only thing that appears to get a response out of it is if I connect the USB cable, disconnect the battery then my PC will inform me of a connection noise and then it suddenly disconnected seconds later. Have I done something wrong here?
Unfortuantly I can't access recovery or download without the screen even turning on. I'd greatly appreciate some help. Thanks.
Hi,
sorry to say but your device is fully bricked.
What you hear when connecting it to your computer is the IROM software or the device probing to see if there is the correct server to connect to.
You need the libusb drivers correctly setup for you computer to recognize the device in this mode, but that is not enough, you need the correct software to talk to the device too.
Some times ago, I have managed to setup such a server (I got the software sources from someone here who gave it to the community) and talk to the device in this mode but never had enough time to experiment with it to send a minimal bootloader (documentation provided with the software is very minimal and somehow "cryptic").
Nobody here ever tried to build up on my searches, having no more time to play with this + this phone starting to be really outdated, I gave up.
Regards