I've had my AT&T banded N1 (with Rogers in Canada) for nearly 2 weeks now and I've been waiting to make sure everything works properly before I potentially give up my warranty by unlocking it. One thing that has been bugging me though is the call quality.
Everyone raves about how clear the call quality is on these things, but based on my phone I don't really agree. When no one is talking the line is dead silent (so silent that I almost think that the call has dropped), but when the other person begins to talk a light static or crackling background noise starts and once they finish talking it goes away and is completely silent again. If the static was there all the time I might not even notice it, but since it stops and starts during pauses in the conversation it really stands out. This happens on both the handset ear piece and with the headphones that came with the phone.
Has anyone else noticed this? If it's normal so be it, but if not then I might as well try and get it fixed before I do anything.
I don't have the at&t version but that does not sound normal.
Crackling is normally a sign of a speaker problem but I wouldn't think the headphones would also produce it.
seems i have the same issue...
i havent noticed any noise like this, but i will go test it and see if i have it too.
It's the speaker, for some reason the Nexus One comes with a slightly-too-loud speaker volume setting built in and you need to turn the incall volume down one notch from max. At least that solved my problem, hope this works for you!
have just called Google Tech Support and the guy suggested me to blow into the earphone couple of times and see if it helps
if not, do a hard reset
if not, call for warranty...
Since I get this noise in both the handset and ear phone speakers at all volumes I have to assume the problem is with my radio.
It's too much of a pain to get warranty work done outside of the US so I'm just going to learn to ignore it.
I accidentally drop my touch diamond 2 about 1/2 meters onto my knee/lap ...I would consider it a minor bump. Now I cannot hear anything from the device (phone rings, sound from any apps etc). If I plug in the earphone I can hear everything as usual. I figure the bump probably loosen the wiring to the speakers...
The phone is out of warranty so I'm hoping I can fix this myself.
I am now relying on vibration alert for incoming calls
Anyone know how I can fix this?
Thanks.
Take a look here, if you are in the mood to open it yourself.
http://forum.xda-developers.com/showthread.php?t=715724
Thanks jooe.
I'll have a play with it this weekend.
You might want to try a hard reset first before ripping into it, just to make sure its hardware related.
good idea Bruce
Hi,
Anyone has encountered crackling in the earpiece ? I am getting it everytime I place a call the moment I press the call button.
Appreciate your thoughts.
Cheers
fy
I was going to make the same question but found your post.
I recently bought two galaxy S and one of them has a problem with the earpiece: when making a phone call there is a crakling sound (like an interference or electric spark). This does not happens all the time and it is very low but when it starts usually it continues into the conversation and sometimes can be quite anyoing.
I realized this because I have two phones at home and becasue I test every bit of hardware of them , in order to exchange the phone asap if I found a hardware problem.
Maybe this is a common fault: take you SGS, make a phone call and listen very carefully to the earpiece before the rigntones start. Do you hear anything? I can hear a soft crakcling or pure silent depending which pnone I use.
As it is now, it is not a big deal but I am worried the crakling sound would increases in the future. Do you think I should try to exchange/fix my phone now that it is on warranty and I have not root, mod, etc..?
I got mine fixed by Samsung service. Replaced motherboard.
Sent from my GT-I9000 using XDA App
Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Yuna said:
I think both. Earpiece and speakers are different devices.
Hardware - earpiece, software - speakerphone alarms, music etc.
One simple idea: take a piece of something thin, like needle and clean 3.5mm port.
I had almost-same issue 1 year ago. just dust formed wool and began shorting contacts inside port.
Click to expand...
Click to collapse
Thank you for the reply. Let me get this straight, you suggest I clean the 3.5mm port even though earphones work fine? (I haven't mentioned this but with earphones, everything works properly).
earphones = headphones = ear plugs? no, not this.
> My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
Your phone has 2 speakers - front, and back.
As i understand, your front speaker (for usual calls) is malfunctioning.
And if you turn SpeakerPhone in call, then you can hear oponent?
Try to clear port, this wont hurt. But might fix issue. You don't need to disassemble phone, wooden match will do too for cleaning.
Just nothing wet, and don't do rough movements inside port.
It's a bit fragile.
gosha100 said:
Hello everyone. A few days ago I started having a problem with my cappy, and I can't put my finger on the cause.
My speaker stopped working. Partially. When I'm on the phone with someone, I can't hear anything from them. If I turn the loudspeaker on, I can hear them just fine. Phone rings and notifies me of smses but I can't hear anything else. I don't hear music or video playing on the phone or the alarm clock.
In short, Working: In-call loud speaker, sms and calls.
Not working: everything else - music, alarm clock, in-call sound.
In summery, I can't decide if it's a software or a hardware problem.
I'm running CM 10.1 M2 with devil 4.2.
I should also note that I disassembled my phone to try and apply the
"loosen the screw" fix on the speaker assembly with no luck, nothing changed.
Click to expand...
Click to collapse
When it happened to me I had to re-seat the ribbon going from the speaker to the sim board. it is very sensitive and I had to do it twice before I got connection back....i just banged the phone around too much and the ribbon lost contact....After the ribbon is seated correctly then just don't tighten that screw too much as it will unseat the ribbon again.
So, gosha.
Anything fixed?
I did as you suggested Yuna, I tried cleaning the 3.5mm port but I'm afraid it had no effect.
Then I disassembled the phone again and as Rmntruexjr suggested, I tried re-seating the ribbon connecting the speaker module to the circuit board several times while the phone is turned on and I'm trying to play music throughout the ordeal. That didn't help either. As previously, ringers work and the loud speaker works but alarm clock, music and the front speaker for calls do not.
Does anyone know if the music and alarm clock are being played by the front or back speaker?
If they are played by the front speaker then the problem is obviously a malfunction in the front speaker and I should just get a new one. Otherwise, there is something weird going on and the back speaker only plays some of the sound and then I can't explain it.
music is played from back speaker.
stupid q: did you checked volume levels?
Yuna said:
music is played from back speaker.
stupid q: did you checked volume levels?
Click to expand...
Click to collapse
Yup. Just to make sure, we are talking about System Settings -> Sound -> Volumes?
However, your question has just made me recheck all the settings and apparently the alarm clock does work!
The current situation is music and front speaker in-call sound doesn't work, but back speaker in call sound works and so do all of the ringers, notifications and alarms.
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Yuna said:
So, if you play music - no go? Try volume buttons in-playing.
There are 4 different volumes, and 1 hidden.
Front speaker might be broken. Try stock rom, if not helping - service.
And also in call try to adjust volume.
Try kernel with/without voodoo sound. Install/uninstall voodoo sound.
Click to expand...
Click to collapse
No go on the music, same with the volume buttons in call.
As for the kernel, I don't think there is a voodoo and cmc version for the 4.2 Devil kernel (for whatever reason), I only found one version of it - set me straight if i'm wrong.
I'll try rolling back and flashing CM 10.0, i'll see if it helps and report back.
Servicing the phone here is probably out of the question since i897's don't exist in my country, only i9000's so if it comes down to hardware, i'll just order a new speaker module from ebay and install it myself.
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
x0ne215 said:
For what it's worth, mine stopped working the other day for no reason. Hit it, and now it works. Just something to try (not too hard of course, just a light tap on the hand )
Click to expand...
Click to collapse
Same issue....That is how mine started...I dropped it one day then I went to play music and the sound would just cut out for no reason it seemed...I could shake or tap on the phone and it would come back on for a while, then nothing again....for me, it was the speaker ribbon.
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
x0ne215 said:
Ahh that's kinda crappy (no pun intended). As soon as I hit mine, it worked the whole time the phone wasn't bricked .
PS I keep getting outbid on these alltechwholesale auctions by the same guy -_-"
Click to expand...
Click to collapse
lol, it's not me I swear....:angel:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Yuna said:
But to order, you must be sure its speaker itself.
Sounds like software issue now...
Crazyness...
Рус?
Click to expand...
Click to collapse
So, I rolled back to CM 10.0 and no change, which means that it's probably a hardware issue, albeit, a very weird one.
And no, Israel.
rmntruexjr said:
I'm actually surprised the ribbon trick didn't work. I know your issue sounds messed up, but what you describe is detail for detail what I was seeing. It made no sense what so ever to me how for instance no front speaker in call but still speaker phone worked, but then no music, yet alarm works....(i think the ribbon can lose contact on just the right side so you only get some things working).
Sorry it didn't work for you, but it might be worth it to try again if you exhaust all other possibilities. If you do, keep the phone off while trying to seat the ribbon(and make sure the little black fastener is all the way open(up) when inserting the ribbon). Then to test without putting it all back together I used an elastic to hold the battery and tested that way........
If it really does turn out to be the front speaker/jack/sensor unit, I found one last month on ebay for around $2 for a cappy with a bad Jack and it was fairly easy to replace.
Click to expand...
Click to collapse
I didn't realize earlier that you had the EXACT same problem so I'll give it another go. It's a good idea with the rubber band, I had to hold the battery throughout the ordeal last time. Even if I order one of these units on ebay now, it'll take about a month to arrive.
x0ne215 said:
You suck lol, thought I'd have an easy fix one with just a bad speaker which I happen to have a working spare for! Damn lol.
Anyway, OP, if you continue to have a speaker problem, did you try swapping it out for a spare one?
Click to expand...
Click to collapse
I'm afraid I tried everything I could which relates to the common Cappy speaker malfunction, that's not it i'm afraid.
I spent 10 days in the desert prior to this malfunction so it's very possible sand caused something (there is sand inside the phone ) or I may have dropped it or something. I didn't want to mention this earlier so I don't throw you guys off straight into a hardware issue.
Well imo hardware is usually an easy fix, so long as it's not the main board (at that point it'd make more sense to just buy a new phone). Open the phone up (don't be scared, there's a tear-down guide on this section w/ pictures), take a can of compressed air, and lightly go over all of the parts inside the phone. Take care not to knock anything out of place. You may also want to re-connect all of the ribbon cables, just in case one came loose (very VERY high possibility). If you need any extra help you can pm me here or shoot me an email (I work in IT and do hardware repairs all the time ).
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
I have de same problem. Two months ago the speakers decreased the volume and microphone does not work properly.
I replaced the usb + mic piece, but the problem remains the same. Now, I have ordered speakers piece, but I guess the problem will continue.
The only thing I can think is the origin of the issue could be the bluetooth earphones that in some way had changed the sound configuration.
Try to qfil ZUI 1.9, if that does ot help then its hardware problem most likely.
Tomthered1 said:
Hope somebody can help please? My Zuk Z2 Pro has lost the earpiece sound when on a phone call. People can hear me, but I cannot hear them. I am sure its a software problem but not sure how to permanently fix it.
I ran a manual engineering test by typing *#*#1111#*#* and checked the speaker and the microphone in settings, they are fine. However, the ‘Rec’ setting wont play any sound to the earpiece.
I have read its a known issue and installing the app mswitch (keycut) worked,but it didnt. I then read about switching off "OK Google", well on a Zuk this is not easy to find, so am not even sure I was able to disable this app.
EDIT: After more investigation I have found that when I turn the voice volume up in ringer settings it does nothing, which I think may be the speaker itself. My wife has the same phone and hers works normally. There are three ringer volumes, and the middle one does nothing but I know it did yesterday
I then tried another app called "Soundabout". This worked and allowed the Rec setting in the engineering side of the phone to play a sound, like an increasing oscillalation of sound. I then restarted the phone and it worked, but not permanently. The app doesn't seem to stay working.
However, when I made a phone call the earpiece speaker still didnt work. I could not hear anybody but they could hear me.
However, it does work when headphones are plugged in.
Does anyone know if a factory reset of the software would help as I am stuck and desperate for help. It just suddenly stopped working yesterday, so am puzzled as to why. The phone is just less than 12 months old, so not particular aged and it has always been in a case and well looked after. Its running stock Android 6 with the ZUI overlay from Zuk, so no changes made to it.
Click to expand...
Click to collapse
Finally I have found the origin of the problem. It was in the dust filters of the phone. I used an special liquid for the screen protector. Some of this liquid goes to the filters. I have cleaned this filter with a brush teeth.
It is silly and I feel dumb.
Simple fix
Please do not feel dumb or stupid as this is something we don't think about.
The problem is due to dust and fabric accumulation. I just had this problem.
The fix is simple.
Use something soft to bang your receiver. In my case i used the tip of my finger. You want to the bang to be good but not to break the glass. My finger hurts a bit so I think a small rubber hammer will do the job.
Hope this helps.
Clean earpiece protector
Hi, I had the same issue and after trying all software tweaks with no success, what I have done is use a toothbrush to clean the tiny holes from the earpiece protector. I pushed some brush bristles gently through the holes and... it worked!!!
Hope it helps.