[Q] [Please Help] Over Heating Issue - Galaxy S I9000 Q&A, Help & Troubleshooting

I've noticed from when I first brought my Galaxy S (around 6 or more months ago) that when doing CPU intensive things like games or even just web browsing the phone would get quite warm. Especially gaming the phone would even get hot to hold. My friend who has the same as me except a 16gig model had no such problems his phone would stay cool. Also while charging the phone gets really warm, esp if you use it while charging. Now I've never done much gaming on the phone so it hasn't really worried me however I have been worried about the lifespan of my phone as I know if its hot in my hand the CPU inside must be BURNING. My phone is not overclocked and never has been.
I just brought Dungeon Defenders for my phone (great looking game) and after about 15 minutes of playing it I notice the back of my phone and especially the screen is really REALLY hot. Shortly after this the game went stupidly laggy and when I pressed the home key everything went black and eventually the text "Safe Mode" appeared in the bottom left corner. I believe my phone is overheating and that this is a faulty device and I am still under a 1 year warranty so I think I'll return it for another one however I'm currently running a custom firmware Doc 6.2 JPY and CWM recovery. If I end up sending it into Samsung I want to have the phone looking very stock so they don't try and conclude it was me fiddling with it that causes this.
My questions are:
If I should return it what must I do to get it back to stock firmware and recovery that would be expected of my phone?
If anyone else experiences this and it's actually not a big deal?
If there is something I'm doing wrong that is causing this to happen that I can stop?
Any other suggestions or help?
Thanks for taking the time to read this

LevitateJay said:
I've noticed from when I first brought my Galaxy S (around 6 or more months ago) that when doing CPU intensive things like games or even just web browsing the phone would get quite warm. Especially gaming the phone would even get hot to hold. My friend who has the same as me except a 16gig model had no such problems his phone would stay cool. Also while charging the phone gets really warm, esp if you use it while charging. Now I've never done much gaming on the phone so it hasn't really worried me however I have been worried about the lifespan of my phone as I know if its hot in my hand the CPU inside must be BURNING. My phone is not overclocked and never has been.
I just brought Dungeon Defenders for my phone (great looking game) and after about 15 minutes of playing it I notice the back of my phone and especially the screen is really REALLY hot. Shortly after this the game went stupidly laggy and when I pressed the home key everything went black and eventually the text "Safe Mode" appeared in the bottom left corner. I believe my phone is overheating and that this is a faulty device and I am still under a 1 year warranty so I think I'll return it for another one however I'm currently running a custom firmware Doc 6.2 JPY and CWM recovery. If I end up sending it into Samsung I want to have the phone looking very stock so they don't try and conclude it was me fiddling with it that causes this.
My questions are:
If I should return it what must I do to get it back to stock firmware and recovery that would be expected of my phone?
If anyone else experiences this and it's actually not a big deal?
If there is something I'm doing wrong that is causing this to happen that I can stop?
Any other suggestions or help?
Thanks for taking the time to read this
Click to expand...
Click to collapse
It is normal for the phone to get heat up over time when you are doing intensive background task or services in the background. In your case it might due to services running in the background or if you are not sure, run the fast reboot app and try to launch the game and see whether the same issue occur.
Hope to be of help

Related

[Q] Is it time? Should I put my G1 out to pasture?

Hey Everyone,
It is with a heavy heart that I report that my G1 seems to be on its way out. I have come to everyone at XDA over the past 2 years for both the good and the bad, the easy questions and the hard ones. I come to you again, possibly for the last time in the HTC Dream section, for more advice.
Over the last week my G1 has been acting up daily. I'm currently running CM6 stable release, and I couldn't be happier with the ROM. My problems I think rest solely with the aging hardware. Problems include:
-jittery screen when there is nothing touching the screen
-touchscreen has lost nearly all sensitivity in the 4 corners of the screen
-reboots that randomly bring the phone back to a state from a few days ago (ie when I reboot the phone with deleted shortcuts, alarms and in wifi mode, when the reboot completes the shortcuts will be back, the alarms will be there again and wifi will be turned off etc) almost as if the phone decided to do a nandroid restore all by itself.
-home button not working in anything other than recovery
-"missing SIM card" notifications will randomly appear despite the SIM card being firmly in place and untouched. (usually requires a power-off and a removal/replace of the SIM card)
-the phone seems to be unable to read sdcards (trouble started when I got a "damaged sdcard" notification in the status bar. However, once I plugged in the sdcard to a separate usb adapter, the sdcard and the data was still intact. I reformatted anyways and restored the data. Now I no longer get an error message however, there is no longer an option to mount the sdcard when a usb cable is connected, nor can I get the sdcard to mount in recovery. Additionally, because of the sdcard issues, nothing can be accomplished that needs access to the sdcard i.e. flashing new ROMs, running scripts, taking pictures, apps2sd etc. It seems like the phone's ability to read ANY sdcard is gone.
I guess those are the major ones. Obviously some are way more important than others. I'm having a really hard time convincing myself to keep on trucking with the G1 and spending time every night hashing out things that keep going wrong and doing research.
So I put it to my friends at XDA....any solutions for these ailments or has my G1 simply had enough and is begging me to put the final nail in the coffin?
All the best,
DM
if your having that many problems. I would say its time to put it to rest. And move on to better things. That's a lot of **** to deal with for such an old phone. Don't get me wrong. I love the g1. And I feel for ya man. Another og of android down. RIP
sent from my superfroyo dream
As much as I like my G1, I can see it's days getting shorter. It isn't as bad as your phone, but they all hit obsolescence in their own way.
It sound like it's time to hung up the phone, one last time.
Personally, I'm planning on getting the G2 when it comes out. It can't replace the Original Android, but it will help ease the pain.
DO NOT GET THE G2! 800 MHZ PROCESSER ONLY! YOU WILL REGRET IT, I GUARANTEE YOU THAT!
If you buy it, that's a gasser.
Original Android <3ers! said:
DO NOT GET THE G2! 800 MHZ PROCESSER ONLY! YOU WILL REGRET IT, I GUARANTEE YOU THAT!
If you buy it, that's a gasser.
Click to expand...
Click to collapse
That will be easily overclocked to 1ghz and if you play games, this phone will be unmatched.
I'm a noob by comparison but that sounds like software issues to me, at least partially.
I have to say, my mt3g did a lot of weird **** like that when I installed CM6, but I think I may have just had a corrupted file. Before you decide it's dead, unroot and return to oem and see how it does. You might be surprised...
Unless a good working 1Ghz processor Android phone comes out Id wait.
There are some phones like the Vibrant and Captivate that are almost perfect too but the gps software or maybe even HARDWARE is bad, some have experienced other major issues like the driver isn't compatible and is not picked up by their computer, android lags and you cant use turn by turn Google Navigation on many of them.
You are on T-Mobile so hold out til early next year, there will be more options likely in 2011.
G1ForFun said:
That will be easily overclocked to 1ghz and if you play games, this phone will be unmatched.
Click to expand...
Click to collapse
Good point, if this is possible and the CPU is under clocked (Usually the case) from factory that's definitely a logical option.
legend221 said:
Unless a good working 1Ghz processor Android phone comes out Id wait.
There are some phones like the Vibrant and Captivate that are almost perfect too but the gps software or maybe even HARDWARE is bad, some have experienced other major issues like the driver isn't compatible and is not picked up by their computer, android lags and you cant use turn by turn Google Navigation on many of them.
You are on T-Mobile so hold out til early next year, there will be more options likely in 2011.
Click to expand...
Click to collapse
I believe your solution is a little unreasonable. Any 32B device I say has to be replaced by a stronger device this year! There will be little or no development/support after the G2/Project Emerald has been released and the hardware is horrible. I am embarrassed when someone asks to use my phone since it is really slow.
I saw get the Vibrant, G2 or what until Project Emerald is released.
For me, I want to get the G2 because of
1)Stock Android 2.2
2)The GPU on that device is amazing.
3) The CPU performances better than any old snapdragon 1 Ghz phone.
4) The keyboard brings more options for playing games.
But if it had 1gHz, then it'd easily be OC'd to 1.2gHz. DUH!
I'm getting so impatient for this G2 to hit the stores. If they delay the release I'm going to **** a brick.
EDIT - I LOVE that this forum has no swear filter!
Get it if your contract ends in 1-3 months.
If you contract doesn't end in 1-3 months, wait until it does end so you can choose between the G2 or Project Emerald (or even switch carriers)

[Q] Odd stuff, bad unit, refurb?

I've had my phone for about 3 weeks and I've had very mixed results with my captivate. The first thing is the phone will use all its battery with about an hour and a half of talk time (straight off the charger). Even with 20-30 minutes of phone use, the battery is usually dead by 11pm when I go to bed, little to no other use. (though I do have 8 e-mail accounts the phone monitors, most set to 4hr check times)
The phone also regularly crashes programs like e-mail, maps, browser, standard stuff that you wouldn't think should be crashing. Installed apps rarely crash... Not sure if it's lack of memory, I often see 5-10mb left in about phone, but after boot it's about 60MB. Task manager shows snsservice, at&t hotspot, omaDrmConfigServ, gtalk, dmservice, aabsync, ics, android kb, calllog, avservice (anti virus/phone locator) running.
The phone will sometimes become unresponsive to any finger presses, I had the invisishield installed and I wonder if this is causing problems with the capacitance screen? It was _real_ bad when I first got the phone but it slowly seems to get better (if that makes any sense, which it doesn't to me). I finally removed the swipe screen lock as I could rarely trace the pattern because the phone wouldn't follow my finger (firmness of press made no difference). The phone still wigs out at times, thinking my finger is on the opposite side of the screen, that I've clicked when I haven't, etc.
With all of this, I wonder if I've received a refurbished phone (I couldn't find info on what refurb phone serial numbers start with online, mine starts with an R2XZ. The Spring (AT&T reseller) sales guy who brought the phone box out had it open as he walked out from the backroom, so knowing if it was a return or anything else was not possible.
Anyway, I'd love to hear what other captivate users have experienced, and see what their thoughts are on my captivate.
Thanks,
You have too little available memory. Are you using a third party task manager, if so Get rid of the task manager as well, it its likely shutting down apps that need to be running which will automatically restart thus draining battery.
You should always have at least 50-60 mb of memory without killing apps. There is something up with your phone and I would recommend doing a factory reset and starting over. Plus you should look into roms with three bloatware removed.
Swyped.....you may have to interpret

O2x freeze after intensive use: SW or HW ?

Hi everyone,
i could read a lot on this forum about the software issues of the o2x but i couldn't find someone with the same problem as me.
I'm using the stock v10b rooted, without F-Secure or Car Home and I can keep the phone running for days and it don't reboot or crash in any case.
But when use some app ( ie: angry birds) who make the CPU run a bit more the phone tend to heat a bit but the app keep running smoothly. BUT once i leave the app to get back to the homescreen. There my phone freeze, the screen remain active and i can't make anything else than removing the battery, wait a bit and start it again.
I don't know if this is purely a SW issue that i can fix with any of the xxRom available on the net or this is a HW issue and i should return it. ( unrooting etc... before )
Anyone have an idea on this? Or a method of logging the error to find out what could cause this?
Thanks a lot.
I'm returning mine, just ordered sgs2, i got tired of light bleeding, freezes and reboots. I payed 500€ unlocked, for this price cannot close my eyes on all of this, can't take the risk of beeing hw problem, in my opinion if it was sw problem it was allready fixed. I also have a toshiba folio 100 with tegra 2, same problem there reboots and freezes. No more tegras for me
I have had mine now about a month and only ever did a battery pull once. Its very rare that you need to do a battery pull, just do soft reset instead. Works for me.
Been using Pauls MCR roms. Never once had to pull the battery. But had to pull it out once on stock though. Currently using fr17 and I have to say it's really fast and stable.
Thanks for your answers, i will try the FR17 and see if the problem persist. If it still the case i will probly return it or wait a bit that lg make some update to make sure they can repair it when i return it.

unrooted, random reboots, screen acts up, should i return it?

I bought a Nook color two days ago and it has been quite unbearable to use. It has randomly rebooted about 5 times, but the screen acts like someone is always playing with it. Web pages are constantly zooming in and out, books open and close, and games open and and the same spot just clicks and clicks.
Aside from an exorcist for ghosts, should I return it or will it settle down?
LOL. return your possessed device. Hope it's not you.
Bad device. Shouldn't do that.
You can possibly fix the touch screen via recalibration but I wouldn't risk it. Return it and get a good one.
Have you tried turning the screen off, then back on again (sounds dumb, but it works)? Also have you updated it? Or tried a factory reset?
I got it home, charged it for 4 hours and started using it. Bought it to root, i just wasnt sure if there was settling in period, extreme settling in period that is
Popped Rydo

[Q] Captivate with TONS of problems, want to replace the phone (less than a year old)

Ok. Posted a couple months back about having a lot of problems such as GPS being completely not functional. I got a great response with many people claiming that a custom ROM should help with many of my issues. I took the time to research here on XDA and learned a lot. I flashed my phone with Serendipity and it really improved my speed.
HOWEVER, I still experience many issues that make me really want to get away from this phone.
- GPS still is completely broken. AT&T told me the problem is not in their hands, but Samsung's, and that they cannot do honor my warranty if it's a GPS problem.
- About once a day, my phone decides that it can't play any of my audio or video files (internal memory; I have no SD card for my device). It gives me an error about how the media player (I've tried stock and many others) cannot play this file type, even if it's an .mp3. When this happens, YouTube videos also refuse to begin playing, saying there was an error and to tap the screen to retry, although that never works. In addition, when this is happening, I cannot record videos. It says "Recording failed" when I tap the record button. I can take photos however. To fix all of these issues, rebooting the phone temporarily solves it but it will appear again in a matter of hours.
- Sometimes the phone will simply go black and refuse to come back on. I can only sit and wait, as the power button is useless in making the screen light up. 30-45 seconds later, it'll light back up.
- Battery life is awful. My phone will sometimes be almost completely dead in about half a day of moderate use. When I wake up and unplug my phone, the battery immediately goes to 97%. Then it's at 90% by the time I leave my house for class 30 minutes later. I always keep brightness on minimum and all GPS/wi-fi/bluetooth/sync disabled. I use no task killers. I had worse battery life and speed using those.
- Apps often hang and force-close.
- Calls drop very often even in good service areas, such as while sitting in a chair in my home with 3+ bars.
- Often takes several attempts to make a call. I press "call" and it simply hangs for a few seconds and returns me to the home screen.
This phone is really driving me up the wall. I got it in January and have not had much fun with it since. Also note that I am extremely careful with my electronics. This phone has been in a hard shell case since day one and has been dropped VERY few times.
The only thing that Serendipity helped me with (for the most part) is the general speed of my device, which it REALLY beefed up. The phone is still quite fast most of the time, but I just hate constantly dealing with these above issues all the time.
Any input is appreciated. Tips on fixing any of these problems or tips on how to get AT&T to replace my phone with something else.
c0ncept said:
Ok. Posted a couple months back about having a lot of problems such as GPS being completely not functional. I got a great response with many people claiming that a custom ROM should help with many of my issues. I took the time to research here on XDA and learned a lot. I flashed my phone with Serendipity and it really improved my speed.
HOWEVER, I still experience many issues that make me really want to get away from this phone.
- GPS still is completely broken. AT&T told me the problem is not in their hands, but Samsung's, and that they cannot do honor my warranty if it's a GPS problem.
- About once a day, my phone decides that it can't play any of my audio or video files (internal memory; I have no SD card for my device). It gives me an error about how the media player (I've tried stock and many others) cannot play this file type, even if it's an .mp3. When this happens, YouTube videos also refuse to begin playing, saying there was an error and to tap the screen to retry, although that never works. In addition, when this is happening, I cannot record videos. It says "Recording failed" when I tap the record button. I can take photos however. To fix all of these issues, rebooting the phone temporarily solves it but it will appear again in a matter of hours.
- Sometimes the phone will simply go black and refuse to come back on. I can only sit and wait, as the power button is useless in making the screen light up. 30-45 seconds later, it'll light back up.
- Battery life is awful. My phone will sometimes be almost completely dead in about half a day of moderate use. When I wake up and unplug my phone, the battery immediately goes to 97%. Then it's at 90% by the time I leave my house for class 30 minutes later. I always keep brightness on minimum and all GPS/wi-fi/bluetooth/sync disabled. I use no task killers. I had worse battery life and speed using those.
- Apps often hang and force-close.
- Calls drop very often even in good service areas, such as while sitting in a chair in my home with 3+ bars.
- Often takes several attempts to make a call. I press "call" and it simply hangs for a few seconds and returns me to the home screen.
This phone is really driving me up the wall. I got it in January and have not had much fun with it since. Also note that I am extremely careful with my electronics. This phone has been in a hard shell case since day one and has been dropped VERY few times.
The only thing that Serendipity helped me with (for the most part) is the general speed of my device, which it REALLY beefed up. The phone is still quite fast most of the time, but I just hate constantly dealing with these above issues all the time.
Any input is appreciated. Tips on fixing any of these problems or tips on how to get AT&T to replace my phone with something else.
Click to expand...
Click to collapse
Best thing you can do is return it to stock and do a master clear (Gets rid of just about everything on the phone). Then go to your local store, tell them all your "problems" that you have been having and they should replace the phone and GPS is their problem, if they refuse then contact Samsung and get them to replace the phone for the faulty GPS.
BTW: be careful if your phone had 2.2 on it, you might want to avoid going to 2.1
I had no problem replacing my phone with at&t. do you have a warranty center near by? got to your local at&t store, and ask them where a warranty center is. Mine is close 10 minutes away.
I drove there, told them my gps is whacked, walked out with new phone plus that phone has at least 90 days on warranty. If you less than 90 days on original warranty, this will extend it up to 90 days.
i just did it again, and have another 90 days on warranty. I was actually past the 90 day warranty by 2 days and they still let me swap it! so after all is said and done, i will have extended my warranty by 6 months! This time I bricked the phone trying to flash something. I told them the phone said I had an update and it failed. I actually did this twice on the same day. I told them the new phone said I had an update too, they bought it. ROFL
Anyways, dont try calling at&t unless you have no warrant center around.
Good luck
Tell At&t you have the random shutdowns issue. Its well documented enough.
Sorry for the delayed response. I appreciate the replies. I do have 2.2 on this phone. Would returning it to stock and doing the master clear revert me to 2.1 or just a fresh install of 2.2? I don't want to do anything to reduce my chances of getting a replacement.
Unfortunately, after checking on the AT&T store locator, there aren't any Warranty Centers within 50 miles.
I supposed I'll just call about it (again), but I hate dealing with phone reps.

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