Database Develop

Strange error: Cannot complete the call

This is really strange and weird.
I have played with the internet via 3G/WI-Fi and then disconnect.
The phone was doing nothing, and stand by in my pocket.
Then I heard miss call sound and saw a miss call from "Unknown" duration 00:00.
Hmm ...
Then I cannot call any number !
Everytime I try to call a number, I got this error:
Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later.
There was nothing I can do, except soft-reset.
This happened twice within 30 minutes ... Got miss call from "Unknown" then phone call dead !
Anyone got this problem before? what cause this?
Thanks.

i have the same problem
ever since i have updated i cant seem to call anyone or recive calls i get the same error message"cannot complete the call the signal may be....."
does any one have a fix for this

@gogol - I'm not sure what would cause that. Are you using the official ROM?
@liam9646 - You said this happened after "updating"- do you mean flashing a new ROM? Custom or official?
@both of you- Have you tried a new radio?

gogol said:
This is really strange and weird.
I have played with the internet via 3G/WI-Fi and then disconnect.
The phone was doing nothing, and stand by in my pocket.
Then I heard miss call sound and saw a miss call from "Unknown" duration 00:00.
Hmm ...
Then I cannot call any number !
Everytime I try to call a number, I got this error:
Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later.
There was nothing I can do, except soft-reset.
This happened twice within 30 minutes ... Got miss call from "Unknown" then phone call dead !
Anyone got this problem before? what cause this?
Thanks.
Click to expand...
Click to collapse
Have you solved the problem? If yes how?

Problem making phone calls

Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.

sa_rulz said:
Hi, I've owned my tytn II for a few months and in the last couple of weeks, the phone has been acting really odd. I have tried to make a call and it gives me the dreaded "beep beep beep" and ends the call every time i try. I've noticed this though; If i turn the phone off and back on, then as soon as it gets signal (like 3 minutes after load up??), i can make a call ... Then i cant make another after that ... Then if i send a text, as soon as i receive the "sms sent" notification, I can call again, if i try immediately.
It seemed like a software issue, so selected "clear storage" from the settings menu and still get the same problem. I've tried changing from my virgin sim to my vodafone sim and get the same problem. To make maters far worse, as well as not being able to dial out, nobody can dial in; it goes straight to voicemail. I am showing average to good reception when this happens.
One thing i have noticed since the problem started is that the "G" symbol at the top of the phone is now showing "3G", but i haven't changed area and don't recall it saying 3G before. I haven't changed any settings and haven't got any new software ... Its at factory standard, 100%.
Does anyone know what I should do as I'm getting ready to brick the phone just for the sake of it. I've had the Wizard for over 2 years and I never had 2 restore it once ... this phone is REALLY bugging me. I'm honestly thinking of keeping the wizard and selling this one on ebay for say £180 or something, just to get rid of it.
Also, I've noticed the battery is draining faster recently. The phone is about 5 months old.
Click to expand...
Click to collapse
Did u try to turn of the 3g reception?
If no, try to turn it of in settings/personal/phone/band and in network type select GSM(or in comm manager turn the 3G off).

Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.

sa_rulz said:
Mikulec, you are a god ... I guess i'm just getting angry at the phone because I haven't even started playing with it yet and its just so much more tempermental than my old wizard. It was to the point that I am still using the wizard as my main phone and the newer tytn II just sits at home all day! As it appears so far though, it definitely has worked, so thank you.
Click to expand...
Click to collapse
happy to help u bro, the kaiser is a good toy, u just need to play with it.

This along with the faster battery drain is the first sign of a radio hardware failure. If in a few weeks you start losing network even with 3G off, or can feel your phone gets warm even on standby then you'll already know what to do... send it for repair.

When I send it in for repair, do I need to install the normal rom/etc? Before I installed the rom (http://forum.xda-developers.com/showthread.php?t=416278), I had no issues whatsoever. Will they actually replace what they need to even if it is working under the stock rom?
Actually, I just checked with 3G off, and I'm still getting the same 3 beeps. Anyone know what's up?

When I send it in for repair, do I need to install the normal rom/etc?
Click to expand...
Click to collapse
My friend that has kaiser also and usually flash his phone once or twice a week and had it repaired alot and they have never said anything about his ROM
but then we live in Sweden and maybe we have other rules then you have

It's better to restore original ROM and SPL (there's a guide in the Wiki for that) before sending it back. Once you've done that you can check if it works again - obviously if it does with the original ROM then don't send it back.

long delay placeing call? thanks

Can someone help me how come every so often I place press call after entering a number there can be a delay of 5 to 30 seconds where nothing happens. Or of I push the name of a recent call it has the same delay. If I push it many times sometimes it will continue placing new calls while I'm already called. I'm running Sprint 2.1 official. Thanks

you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/

rt1oo said:
you probably don't have very good service where you are, unless you deny that statement.
Only hit it once and you'll only make one call.
Sprint's rom is ridiculously slow and laggy.
More peopel could probably help you out with specific problems with sprint's rom on sprintforums.com or somewhere like that. NOT that we don't want to help, but problems often have different levels of depth, if you know what I mean. Or root and get ever CRAZIER problems and then stick around here!
EDIT: that is, http://www.sprintusers.com/
Click to expand...
Click to collapse
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.

integra144 said:
thanks, but i think its the phone, because now when I click the green button the phone comes up immediately but nothing on the screen works. Its almost like clicking an image no beeps nothing.
Below is more detail of my problem
Can someone help me. How come every so often I try to place a call their is a long delay.
For example I will push the green call button to bring up the phone. Then I will click on a name from my recently used numbers and I will click the number I want to call and it will highlight then nothing. After 10 to 15 seconds does it vibrate and place the call and go to the screen with the timer and the end button. If I get impatient and keep pressing the number (selection goes green for a second) nothing happens for 10 to 15 seconds then the call is placed and it will continue dialing, holding, and conference call as I try to talk to that person.
This delay also happens when I dial a number, and the number keypad is slightly sluggish when dialing.
Please note I a running Sprint Official OS2.1 and even though the Phone Application is sluggish outside phone mode the device seems to run when when using other internet. I am also getting strong bars and EV.
I would really appreciate your help; I just got this phone 2 days ago and really like it, but this one fault is killing it for me.
Please Help me.
Thanks
please somebody help me other than that i really like this phone.
Click to expand...
Click to collapse
Since you are not rooted and not running a custom ROM, this is probably not the best place to ask for help. You should call Sprint directly or check out the website/forum listed above.....

This lag is common on this particular phone. Just look at all the threads about dialer lag. 2.1 made the dialer lag even worse IMO. A custom ROM may or may not fix it for you.

i'm run Aloysius and Darchdroid I have the lag too. I dont know the problem i just wait.

i run DC and its laggy too... i bet its the dialer app...

that huge delay in actually dialing the number is an issue with all of the ROM's based on the official 2.1 (and the last leak as well I believe). No idea why it happens, but I hope a dev manages to figure out how to fix it soon, because it's the biggest annoyance for me

lag everywhere
i agree, the dialing lag is very annoying. also I have issues when im using the web browser while trying to tap on the url bar or in a search field the phone just hangs and doesn't bring up the keyboard.
while my buddie is already looking at a web page or search results on his very responsive palm pre webos im stuck waiting swearing at my phone lol.
But given all the things you can do to androids compaired to webos ill take the lag.

It was so bad for me that I took my phone into a sprint store and showed them how f'ed up it was. They said that it was happening a lot...evidently they have an internal forum where these issues get posted and the tech I talked to at the store said he saw a ton of posts referencing this same issue. They told me, however, that my phone passed diagnostics and that I could make and receive calls, to which I responded, "sure, I can make calls, but it barely functions as a phone." They sent me on my way, and I figured that was that until I got a text 2 days later saying that my replacement phone was in.
When I went to pick it up, the store rep said, "We'll have to reload the update for you" and I told him not to bother. Whatever issues 1.5 had, they were better than the enourmous issues with 2.1. Of course, as soon as I got it home, I rooted it (the 2.1 root came out the next day) and had 2.1 running quick as a fox anyway.

I have had the same issue, but have discovered one important thing by looking at the logs and just observing... This does not happen when using WiFi. I have a log showing that this problem is related to turning the radio off in order to make the call. For those who do not know, this is unique to CDMA in that it cannot use both data and voice at the same time. For some reason it is taking forever to turn data off in order to make the call. This has been reported to Flipz and he is looking into it, but until then I guess you just have to put up with it or go back to a 1.5 rom.

For those to say that the problem doesn't exist on rooted phones or that he should go somewhere else is not giving any good advise.
I have been rooted for several months and never really had any problems with an extremely long delay until recently. . I know if I am rebooting my phone I have to wait a little bit to do anything, even after Sense has finished loading or i will have the same problem. I'm sure you were not rebooting your phone when this happened.
Here was my experience 2 days ago...
I tried making a call and pressed on the contacts name. It was just sitting there. After 20 seconds it still wasn't calling, so I pressed the name again and after 15 more seconds it began calling the person. And then it started dialing again. I hit End Call and attempted to do it again. I had the same problem. I then rebooted my phone and waited 5 minutes and tried again and had the same results. In between pressing the contact and the phone actually calling it just sat on the contact screen. I have had the same ROM running on my phone for 3 weeks and this was the first problem I had like this.
At first I thought it was with Sprint, but it should have atleast gone to the calling screen and said dialing if it was even attempting to call.
If you have had this problem was it just stuck on the dialer/contact screen or was it on the screen that says dialing/calling?

It gets stuck on the dialer/contact screen. I had this problem slightly with 1.5, but it is far worse in 2.1 including all official 2.1-based roms. The problem is present in all 2.1 based versions of Fresh and Fresh Toast.

I had this problem on every 2.1 ROM. It went away with Fresh Toast and the 710 Kernel. Now the most lagg I get on the dialer is between 1 or 2 seconds. Before it could be 10 seconds before the call placed. I am extremely happy with that overclocked ROM. Try it out if you want.

[Q] Does your HD7 freeze as much as mine?

I just got mine, even flashed the ROM for mine (T Mobile) and this phone freezes almost literally every 5 minutes and programs freeze a lot and won't allow me to open any other programs and I'm just curious if this is common with other people? I cannot use this phone at all for daily use unless I ONLY use it for texting and not open or use any other programs .

why did you flash it? :S

Mine actually works really nicely, and after changing my polling to 30 minutes instead of as items arrive, i get a completely full day of hard use out of mine...why did you flash it?

Moved to General

Well if you flashed anything theres your answer

You can flash HD 7 ??? never knew it lol what did you flash it with...
I do get a bit of lag now and then if i open too many programs, but not that bad
must say MS has done a good job of winmo 7 hope the updates come soon though

What ROM? How did you flash? Where did you buy the device.
This is the FIRST device I am using with MS OS on it, that actually did not freeze on me at all. The WP7 on my HD7 is fluid, fast and stable. Not a single freeze or hangup. Of course if you are talking about loading of apps like Twitter and Facebook, well, they take time to update and thats an App issue. Not th OS issue.
I think there is something seriously wrong with your device or what you have done with it. Better call up the customer care and get a replacement.

Not even one freeze in 8 days

I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?

Is it possible that it's a hardware issue? I don't think it could be though...?

buru898 said:
I flashed the official TMOUS ROM that's been posted in these forums, and nah I mean it way freezes like every 5 minutes... guess I'm the only one with the problem then ? Even factory resetting it still freezes then reboots like every 5-10 minutes... man this sucks, and the phone is so fluid though...
I do mean it freezes/reboots A LOT!
Is there any way I can get a replacement even though I bought it off a friend? (practically straight up brand new) Like lie or something to T-Mobile and say I got it off some smaller T-Mobile dealer? The phone is scratchless and scuff free.
Or any suggestions?
Click to expand...
Click to collapse
T-Mobile has a 14 day return policy, and if your friend purchased it on contract (new line, or as a upgrade), then only he can return it as he will be asked for proper ID in order to identify himself as an authorized person the account.
If he bought it outright (full price) and gave you the receipt, you should be able to go back to the same store and return it and get a new.
Either way, I'd say return it and get a new one. And however you flashed it, don't. Its perfect out of the box. Not once has the phone froze on me.

Blah guess I just got bad luck , it seems to freeze 90% of the time whenever I start up the HTC Hub and am in it or go to the main screen. But thanks everyone for your input .

you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.

nrfitchett4 said:
you still haven't answered what rom you flashed.
Also, maybe your friend knew it was defective and hosed you.
Click to expand...
Click to collapse
he did actually answered on post #9
anyway, does anyone experienced a lockup when using the alarm when the alarm sets off but left alone for a long time? cause i tried using this phone as an alarm but could never wake me up even on full blast volume. so it is left there for hours .. then when i do eventually wake up .. i see the snooze and dismiss buttons up front and when i tried pressing any of the buttons ..the phone doesn't respond.. so i restart the phone and its back to normal.

Ah yeah guess I did get scammed blah. Oh well, **** happens... the one time I did use the alarm it worked for me and woke me up.
But I seriously wonder why it's all super messed up?
Could it be a hardware problem?
Hmm and right when it freezes it automatically enters airplane mode... then stays frozen until I take out the battery.
EDIT: Actually it seems like the HTC Hub makes it freeze 90% of the time and makes other apps not pop up or nothing. Bah! Would like an update (when HTC/Microsoft releases one) fix this problem?

Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????

tenzin said:
Please, can you tell us, HOW excatly you've flashed a new ROM , because I thought it was actually impossible before someone find a kind of HSPL or something like that for WP7 ????
Click to expand...
Click to collapse
see developers section...
http://forum.xda-developers.com/forumdisplay.php?f=783
I flashed mine because of reboot issues too. Mine would reboot and not only that it would hard reset ! After the flash the phone works like a charm. No freezing, no reboots, no hard resets.
Be sure to choose the right one. I don't believe these are upgrades in anyway, just a fresh ROM to install to start from the beginning.

mine hung at the white splash screen / boot screen, so i hard reset (dialled into my memory from HD1 days!) and it was fine. Took the SIM card out later to put into HD1 to write down things to manually move across (cheers MS for no easy option to migrate*), put it back in, frozen again.
Hard reset: still frozen. Doesn't seem like anything i can do - phone seems bricked. Will have to take back - can't find anything on forums. LAME!!!
*option to migrate / set your own ringtones / use swype / send texts, etc, will be available from 2011

OP, have you called htc and reported the problem. It might take them a couple weeks, but they will warranty it for you since you can't take it to t-mobile.
It has to be hardware if it did it before and after flashing.
call htc @ 888-356-2375 (for USA HTC)

If you have an SDCARD in the phone it could be the problem, remove it.

[Q] Can't answer calls, problem appeared out of nowhere

Hey
My dad is using a Samsung Captivate which has been updated to the AT&T's gingerbread. The phone is rock stable and ran fantastically for almost 4 months, until yesterday. He has been complaining that about 7/10 incoming calls he was not "able" to answer. I tested it and found that when someone calls the phone, the incoming call screen that shows the caller's name/number/picture, accept and reject sliders, speaker options etc. does not show up and instead the phone just rings and there is no way to answer call. I restarted the phone and the problem went away, however I would like to know why this problem suddenly appeared, and are there any chances of it appearing in the future? My dad is definitely not a tech-know-how person and this captivate was a gift from me so I would really appreciate some insight on this problem.
PS: Also, could it be possible that another application with dialing capabilities could be causing this problem? We have Skype and Mobile VOIP installed, and have had it since the day he got it. Just as a precaution I cleared the defaults and made the phone+dialer the default for making calls. Been about 5 hours or so and the problem has not re-appeared, yet.

Watkins said:
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1427840