HSDPA appears to be working but not 3G.. - Captivate Q&A, Help & Troubleshooting

Up until a few days ago my phone was working perfectly then one day the 3g/H icon disappeared completely and I couldn't use the internet.
They eventually came back, but every time I tried to use the internet browser when the '3G' icon was present, the up arrow, which I assume is for the upload, would flash but not the down arrow and the website wouldn't load.
However, in areas where the 'H' icon was there instead of '3G', websites loaded fast and both up and down arrows flashed.
I am using a Rogers Captivate and the problem first happened when I was using Darky's rom. I restored to stock and then flashed it to Perception today and the problem still persists. I can't tell if this is a problem with stock 2.1 flashed with Odin as the AT&T stock only shows '3G', even if HSDPA is being used.

chewitard said:
Up until a few days ago my phone was working perfectly then one day the 3g/H icon disappeared completely and I couldn't use the internet.
They eventually came back, but every time I tried to use the internet browser when the '3G' icon was present, the up arrow, which I assume is for the upload, would flash but not the down arrow and the website wouldn't load.
However, in areas where the 'H' icon was there instead of '3G', websites loaded fast and both up and down arrows flashed.
I am using a Rogers Captivate and the problem first happened when I was using Darky's rom. I restored to stock and then flashed it to Perception today and the problem still persists. I can't tell if this is a problem with stock 2.1 flashed with Odin as the AT&T stock only shows '3G', even if HSDPA is being used.
Click to expand...
Click to collapse
Try changing your MODEM...

I just flashed the modem to the Telus TLJL3 found at http://forum.xda-developers.com/showthread.php?t=869628
and I'm still having the same problem. When trying to go to any webpage, only the up arrow on the 3G icon would flash and the page wouldn't load until the H icon appeared and had both arrows flashing.

chewitard said:
I just flashed the modem to the Telus TLJL3 found at http://forum.xda-developers.com/showthread.php?t=869628
and I'm still having the same problem. When trying to go to any webpage, only the up arrow on the 3G icon would flash and the page wouldn't load until the H icon appeared and had both arrows flashing.
Click to expand...
Click to collapse
can you try disabling HSPA from SGS Tools and see, if internet works

rickysa2000 said:
can you try disabling HSPA from SGS Tools and see, if internet works
Click to expand...
Click to collapse
Just tried this. Internet doesn't work at all when it's just 3G only. Only the upload arrow in the notification bar lights up and nothing loads.

I have the same issue. Do you fix it?

Related

Where's the 3G!!

A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!
Headroom said:
A week ago I got a second hand Tilt. It AT&T branded but a HTC rom was flashed to it, ROM version 3.28.405.0 WWE, Radio 1.65.17.56, Pototcol 25.83.40.02H.
My issue is I see not "3G" indicator on the screen in areas where I know there's coverage (my other phone does indicate 3G coverage). So what could this mean? Is something missing??
Any info is appreciated.
Thanks!
Click to expand...
Click to collapse
You mean there is not reception icon, or there is icon but it doesnt show 3G? What it shows then?
Headroom said:
Is something missing??
Click to expand...
Click to collapse
Having already read the HTC User Manual for the TyTN II perhaps? If you get the pdf from HTCs website (or even search for it) and have a read, you'll see that in areas of 3G coverage, sometimes the device will display a 'H' which is superior to ordinary old 3G.
My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.
Headroom said:
My issue is that I'm in an area with 3G coverage, my other cell indicates this with a "3G" icon on it's screen, but my tilt does not indicate or detects 3G coverage. There's no "3G" or "H" on my display.
Click to expand...
Click to collapse
Can u post screenshot of your screen? What icons do u have there(on the upper bar)?
You may want to look for something like Kaiser Tweak or something else that disables 3g.. Also you can try tapping on the signal icon at the top and make sure that all the data/3g stuff is turned on at the bottom.
Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?
Kaiser Tweak = under Data
Advanced config = again, under Data.
Tried it...no joy!
Went to Adv. Config. and eneble everything under data connections. Still nothing.
Does your sim support 3G?
Headroom said:
Went to Adv. Config. and eneble everything under data connections. Still nothing.
Click to expand...
Click to collapse
Did you check in Advance config to see if just the icons are turned of ? I believe you can just turn the icons off ( because some people find them annoying ) but still call and connect at 3G speed. Are you lacking speed or just the icons. ?
Let me re-state
I've had this Tilt for about a week, my other cell (Samsung A737) indicates "3G" all the time while I'm at work so yes my sim is 3G. This Tilt has never indicated "3G".
I went to Adv. Config under data connections and enabled everything.
What I'm trying to figure out, is this Tilt unable to detect "3G" or is it a missing icon thing.
IF
1. you have a 3g sim
2. Kaiser Tweak and Advanced config don't have 3g disabled
3. you don't have the "nodata.cab" installed
4. 3G data is turned on in the comm manager
5. HSDPA is turned on in /settings/connections/advanced network
6. All the proper info is set for your connection "media net"
and you still don't have 3g.
I would say at the very least do a hard reset or update your ROM.
Anything I'm missing?
Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!
Headroom said:
Don't know how to get screenshoot. On the top of the Today screen there's, from right to left, the task manager, the battery, the signal strength (just the little antenna and the bars) and the WiFi icon.
Where in Kaiser Tweak or Advanced Configuration Tool could disable 3G?
Click to expand...
Click to collapse
Hehe, when u have wifi enabled the 3G icon changes to the wifi icon, just try to turn of wifi and see if the 3g,H,E or G icon will appear.
That's a thought Mikulec! Tomorrow at work I will try this. I'm home now & reception here is crap!
Headroom said:
Ok...more data...new questions
Where in Comm Manager can turn 3G on/off?
What does Medianet settings has to do with 3G?
Thanks for your answers ChumleyEX!
Click to expand...
Click to collapse
do some research and you will find all the answers you seak.
Say what?
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??
Headroom said:
I'm sorry ChumleyEX but that's not an answer...I dont have a data plan so MediaNet is, in my opinion, not an issue. Like I said before, that didn't keep my other (and less sophisticated cell) from detecting 3G coverage... anyway more data!!
I tried turnning off wifi to see if wifi icon becomes "3G", that doesn't work, the wifi icon gets an "X" over it & does not become "3G".
Yesterday I found out that if you try to make a video call the cell tells you if there's a 3G network available, so I tried this in my office & it answers no 3G network available.
Last night I started experimenting with flashing, I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro".
I flashed a couple of Hard SPLs & a couple of radios to try and it got me thinking, could the lack of "3G" be a radio or ROM issue??
Click to expand...
Click to collapse
It definitely could be radio rom issue, but ... I am flashoholic, that means I flash almost every rom that comes out. And on most roms that I flashed the 3G icon changes after some time to the X, but after going to the internet via gprs the 3G appears once again. I dont know why is this happining, there was a disscusion about this, but I dont know in which thread.
The funny thing is although I have the X icon, I am in 3G area and I can make video calls and use the 3G cappabilities. So I dontknow why u can not.
" I knew this cell had been flashed before by someone else, for one this is an AT&T branded Tilt but the previous owner has using it on another carrier and when I access the bootloader among the information there was "Spl 1.0 Olipro"
So it's possible that the media net info is incorrect. Also, your simple phone that has the 3G show up is just that, a simple phone. This tilt isn't so simple.
if this link works, download the file and run it.
http://forum.xda-developers.com/attachment.php?attachmentid=70973&d=1203219889

3G --> H Data problems

Hello I seem to have a problem and I am hoping someone can help. My phone is rooted running Modaco r20 Desire Rom. Radio is ERE27. I have a strong 3G signal in my town with T-mobile. My problem is that for some reason whenever I use data (internet,online gaming, searching using apps etc) the icon will stay on 3G then switch over to H. Sometimes it will stay on 3G and it will not allow any data. I know about the EDGE to 3G issues. I don't seen to have that issue. Can anyone help and or know why this happens?
Usually, when browsing the internet or anything is being downloaded at all - the 3G icon will switch to H. Really only in custom ROMs though, I don't really believe this happens in the stock ROM.. it's not a bad thing or a problem, at least not for me.
Data doesn't completely shut off for me though.
The "H" means you are achieving an HSDPA connnection of sorts. Stock does not have this icon in it, since HSDPA is a form of 3G and they didn't want people getting confused by it switching from 3G icon to H icon.
HSDPA is faster than basic UMTS, aka "3G"... so it is not a bad thing at all.
No idea why you loose your data connection all together when it switches, since it isn't doing anything other than recognizing you have a faster data connection than basic 3G, nothing is actually changing to cause you to lose your connection since it is still the same connection.
pjcforpres said:
The "H" means you are achieving an HSDPA connnection of sorts. Stock does not have this icon in it, since HSDPA is a form of 3G and they didn't want people getting confused by it switching from 3G icon to H icon.
HSDPA is faster than basic UMTS, aka "3G"... so it is not a bad thing at all.
No idea why you loose your data connection all together when it switches, since it isn't doing anything other than recognizing you have a faster data connection than basic 3G, nothing is actually changing to cause you to lose your connection since it is still the same connection.
Click to expand...
Click to collapse
no it is not...
mine does the same thing... i have to twiddle my thumbs and wait when it switches between UMTS and HSDPA... they are different frequencies just like EDGE is on a different frequency...
I don't think UMTS and HSPA are on different frequencies, the same two frequencies are used (alternating for downlink/uplink) for both, those are 1700mhz and 2100mhz.
For some reason I don't have this problem on Long Island, but when I'm in the city this happens the whole time. Might be something to do with the way the network is configured. Basically whenever data is in use, it just says 3G, but as soon as I browse to a site or actually use data, it switches to H within a second or so. I think a stock ROM would technically be doing the same thing, but it just won't show the actual switch, as it doesn't differentiate between HSPA and UMTS in the top 'taskbar.' Although it would probably show this in the phone status screen under settings.
luna9698 said:
[SNIP]
Sometimes it will stay on 3G and it will not allow any data.
[SNIP]
Click to expand...
Click to collapse
The "3G" to "H" (and back) is a "red herring". If it's "stuck" on 3G when you're trying to do data, it means your handset is having issues communicating in the AWS bands for 3G (2100/1700) and the handset hasn't dropped back to GSM/GPRS/EDGE (1900) yet or is attempting to switch frequencies and the associated towers aren't cooperating with the hand-off or the hand-off is failing.
Cheers,
Kermee
gsvnet said:
I don't think UMTS and HSPA are on different frequencies, the same two frequencies are used (alternating for downlink/uplink) for both, those are 1700mhz and 2100mhz.
For some reason I don't have this problem on Long Island, but when I'm in the city this happens the whole time. Might be something to do with the way the network is configured. Basically whenever data is in use, it just says 3G, but as soon as I browse to a site or actually use data, it switches to H within a second or so. I think a stock ROM would technically be doing the same thing, but it just won't show the actual switch, as it doesn't differentiate between HSPA and UMTS in the top 'taskbar.' Although it would probably show this in the phone status screen under settings.
Click to expand...
Click to collapse
I'm in times square. My phone has never switch to UMTS. Either HSPA or EDGE.
also while it's idle it will only use 3G
it will switch to H to transfer data, then revert to 3G
Kermee said:
The "3G" to "H" (and back) is a "red herring". If it's "stuck" on 3G when you're trying to do data, it means your handset is having issues communicating in the AWS bands for 3G (2100/1700) and the handset hasn't dropped back to GSM/GPRS/EDGE (1900) yet or is attempting to switch frequencies and the associated towers aren't cooperating with the hand-off or the hand-off is failing.
Cheers,
Kermee
Click to expand...
Click to collapse
Ok now that makes sense. Anything I can do to help with the hand-off?
luna9698 said:
Ok now that makes sense. Anything I can do to help with the hand-off?
Click to expand...
Click to collapse
Not that I've found. I have this problem BAD here in Phoenix. I never even bothered with WiFi until I got a Nexus, now I can't live without it. I found that sometimes kicking the phone in and out of Airplane Mode sometimes alleviates it being "stuck".
luna9698 said:
Ok now that makes sense. Anything I can do to help with the hand-off?
Click to expand...
Click to collapse
Try setting the US BAND only in phone info.
ram130 said:
Try setting the US BAND only in phone info.
Click to expand...
Click to collapse
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
Which Modaco ROM? If it is Desire, you have to flash the newest radio, and do it after flashing the ROM itself, otherwise you will have major Radio issues... at least that is my, and a fair number of other's, experience.
pjcforpres said:
Which Modaco ROM? If it is Desire, you have to flash the newest radio, and do it after flashing the ROM itself, otherwise you will have major Radio issues... at least that is my, and a fair number of other's, experience.
Click to expand...
Click to collapse
Yeah its Desire rom. I have radio ERE27 right now
Try upgrading to the newest one, 32.26.00.24U_4.04.00.03_2:
http://android.modaco.com/content/g...-online-kitchen-optional-root-insecure-himem/
Make sure you have at least 50% battery before flashing, just download and flash via recovery just like a ROM, do not panic, ever, during the process and do a battery pull, just wait for it to flash, then ask you to reboot, reboot, it will then do the actual radio flashing (you will see a box with arrow screen for a couple minutes) it will reboot on its own into recovery, say "writting" cache with a progress bar for a few seconds. The bar will go away, but the "writting cache" text will not, don't worry it is done, just reboot and then double check it flashed by going to about phone, software, and checking baseband version.
Just remember, can't stress this enough, do not pull your battery at all during this process. And make sure you have at least 50% battery before starting. Flashing a radio is the only way you can brick an N1 right now, and only if you pull the battery during the process, or have a bad download. Speaking of which, I do recommend checking the MD5 sum to make sure it is a good clean download.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
*#*#4636#*#* in the dialer but I don't see US Only.
luna9698 said:
Hmm I cant seem to find your suggestion? Can you be a little more specific? I am using Modaco rom if that makes any difference.
Click to expand...
Click to collapse
*#*#4636#*#* in the dialer. Hit menu button from there.
luna9698 said:
Hello I seem to have a problem and I am hoping someone can help. My phone is rooted running Modaco r20 Desire Rom. Radio is ERE27. I have a strong 3G signal in my town with T-mobile. My problem is that for some reason whenever I use data (internet,online gaming, searching using apps etc) the icon will stay on 3G then switch over to H. Sometimes it will stay on 3G and it will not allow any data. I know about the EDGE to 3G issues. I don't seen to have that issue. Can anyone help and or know why this happens?
Click to expand...
Click to collapse
Same thing happens with me. I'm in Phoenix myself with T-Mobile and running Cyan 5.0.5.3 with EPE54B and baseband v 32.26.00.24U_4.04.00.03_2.
I'll have full bars for 3G and when I goto check the market or anything internet related, the 3G will switch to H and work or stay at 3G and pause with connection error, retry or cancel.
I started having this issue after updating my factory stock radio. Anybody know which one is the stock/default radio IMG is? I'm thinking of downgrading and seeing what happens.
ram130 said:
Try setting the US BAND only in phone info.
Click to expand...
Click to collapse
I did this and it worked great! more consistent and quicker data access doesnt take forever to swith to H like before!
scuzzy19 said:
I did this and it worked great! more consistent and quicker data access doesnt take forever to swith to H like before!
Click to expand...
Click to collapse
I still can't find the way to set it up using US bands only. Any suggestions?

AT&T Constant roaming

I have the AT&T Captivate and got it about a month ago. With stock rom I am never roaming at home and get 3-5 bars always while with different roms I've tried are Phoenix 4.1, Perception 10.2, Cognition 3.2 and Serendipity 4.3 and usually only get 1-2 bars max so phone always goes to roaming on T-Mobile which I can't do data then. I have tried going in and selecting to use AT&T network but once I leave the house I get same issue and then it locks out voice till I set it to another tower. Is there any recommended settings I should do?
I also did just replace the SIM card and that helped a couple other issues I had but still get same roaming issue with it. I have not tried flashing a new modem to any of the roms, since always seeing stuff of use JK3, JK4 etc.
With the old Tilt2 phone using Energy Rom software I never had reception issues using latest radio for that.
Try flashing the modem. The 2 i recomend are ugjl2 and nkp1. I have run into the same issues with various modems. If you can flash a rom, a modem will be a piece of cake. Will attach in a few
I'm having this problem too. Tried loading JL2 and KP1 (2 different versions) and still roaming. Beyond that, getting some random call silences and drops. Guess I'll be loading random modem drivers until I find a good one.
EDIT: I just figured out how to make roaming turn off. I'm in a GSM-only area. I went into the phone app, typed *#2263#, chose GSM, then chose 850 only. It took a second but then picked up a great ATT signal. For some reason, the phone was preferring to roam on 1900 (seen using *#0011#). Not sure what effect this will have if I go somewhere else, but I work from home so my location is pretty static.

Paragon H/3G in status bar

I have been using Paragon RC5 for a while and just upgraded to RC6. This is a great rom and I love it! I have one question though, what is the "H" stand for on the status bar? I know the up and down arrows are obviously upload/download but why doesn't it show 3G instead of H?
HSDPA/HSUPA, is a feature of 2.2.1 roms. Sometimes you should see 3G unless they have taken that out of the rom all togethor.
Yeah, I see 3G pop up every now and then. So, even if it says H I am still running on 3G, correct?
myoung84 said:
Yeah, I see 3G pop up every now and then. So, even if it says H I am still running on 3G, correct?
Click to expand...
Click to collapse
Correct. Most carriers disable the faster H setting on their ROMs. Most ROM chefs enable it in theirs. If you're seeing it, that's a good thing.

[Q] Lost data connection

I have CM 7.1 stable. I had this problem before with stock 2.2 and 2.3
Phone will just lose connection in an area with known good signal - I'm in NYC.
Sometimes my bars and the 3G/H icon go white instead of green, sometimes the 3G/H icon disappears along with the "AT&T" on the lock screen, while I still have 4 bars (although white).
In either situation, I miss calls and texts, and can't dial out, can't dial voicemail.
I'll turn on / off airplane mode which sometimes works, other times I have to reboot.
I returned my first captivate some time ago and got a newer one. I was also given a new SIM card.
Is there any solution to this? Are there any ROMs which are known to address this problem?
jimboski93 said:
I have CM 7.1 stable. I had this problem before with stock 2.2 and 2.3
Phone will just lose connection in an area with known good signal - I'm in NYC.
Sometimes my bars and the 3G/H icon go white instead of green, sometimes the 3G/H icon disappears along with the "AT&T" on the lock screen, while I still have 4 bars (although white).
In either situation, I miss calls and texts, and can't dial out, can't dial voicemail.
I'll turn on / off airplane mode which sometimes works, other times I have to reboot.
I returned my first captivate some time ago and got a newer one. I was also given a new SIM card.
Is there any solution to this? Are there any ROMs which are known to address this problem?
Click to expand...
Click to collapse
I'm not the most Android savvy person, but this sounds like a modem issue. You can refer to this map and pick the model that best suits your area.
http://soggycashew.weebly.com/modem-location-map.html
Eh, the site / map you suggested recommends the JL3 or JK4 - I am using JL3 so I am a bit doubtful on this as a solution.
Anyone else?

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