Is the software and hardware warranty different? My i9003's LCD is some what ripping off of its foundation and i want it fixed by the service center.. Before i submit it to the sevice center, do i have to revert back to the original FW or is it ok because my problem is just the hardware not software.. Thanks.
Edit: will they check my firmware if my problem is only the LCD which is ripping off its foundation?
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It is always safer to flash back to a stock rom just to save any trouble with the service centre. I know some here look for any reason to void a warranty on a handset.
So if it were me I would flash back to stock and remove root and any other tweaks.
anfearg said:
It is always safer to flash back to a stock rom just to save any trouble with the service centre. I know some here look for any reason to void a warranty on a handset.
So if it were me I would flash back to stock and remove root and any other tweaks.
Click to expand...
Click to collapse
Thanks dude.. That's what i was thinking.. Just to be on the safe side
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ephraim033 said:
Thanks dude.. That's what i was thinking.. Just to be on the safe side
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Click to collapse
No problem. Hope it gets sorted
A quick off-topic question, I purchased a brand new SGS from Ebay, if it breaks, can I send it to a SAMsung service centre for a free repair (after flashing stock firmware
It depends on if your handset is outside of the original warranty period. But the only way to be sure is to bring it to a repair centre and they can tell you straight away.
Did you buy it second hand?
Sent from my GT-I9000 using XDA Premium App
No, out was brand new, never used, got in jan 2011
Sent using geek power
Related
Last Sunday I tried to update my S5830's firmware, from Froyo to Gingerbread, but I accidentally used the wrong firmware. The firmware was for a Samsung I5510. My phone won't start up or boot into recovery or download. The lights of the back button and menu button are faint. Is there anything I can do to fix my phone?:crying:
Go to a service center. You hardbricked your phone.
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SMillerNL said:
Go to a service center. You hardbricked your phone.
Sent from my GT-S5830 using xda premium
Click to expand...
Click to collapse
Only JTAG or Sammy Service Center!
Flashing Of The kernel Changed Mounting Points To Inexistent Ones Therefor Your Phone Doesnt Turn On! Sorry theres no "easy Way"
The service said that they can't do it.
SilverG44 said:
The service said that they can't do it.
Click to expand...
Click to collapse
A Samsung service center? I know they can.
Sent from my GT-S5830 using xda premium
Are you in warranty?
Is there anyway I can do it by myself?
SilverG44 said:
Is there anyway I can do it by myself?
Click to expand...
Click to collapse
If you have a JTAG you can. It isn't recommended since Samsung service centers can do this for you.
Sent from my GT-S5830 using xda premium
Is bringing my phone to Samsung the best option?
Yes, is the only thing you can do.
Enviado do meu iGalaxy Ace
SilverG44 said:
Last Sunday I tried to update my S5830's firmware, from Froyo to Gingerbread, but I accidentally used the wrong firmware. The firmware was for a Samsung I5510. My phone won't start up or boot into recovery or download. The lights of the back button and menu button are faint. Is there anything I can do to fix my phone?:crying:
Click to expand...
Click to collapse
If you are in warranty then you're lucky.
Show it to your samsung service center. If they can't solve it, there's hardly any chance of getting your phone back.
Yeah, I brought it again at another Samsung Service Center and they said that the motherboard has a problem. I smell something lazy at the service center. How much is the JTAG?
SilverG44 said:
Yeah, I brought it again at another Samsung Service Center and they said that the motherboard has a problem. I smell something lazy at the service center. How much is the JTAG?
Click to expand...
Click to collapse
I've searched once (a long time ago) and it was something like US$150. Here on Brazil, if the company doesn't repair your product within 30 days, they HAVE to give you a new product or refund your money. Check with your local laws to see if something like this apply, it might be the best solution if the Sammy Service Center is too lazy and take too much time.
Yes. My Phone is dead. I wanted to take it to Service center.
If Samsung Service center repairs or replace my mother board, are they able to find out that I rooted my phone when the device is fixed. i.e., still rooting exists after new motherboard installation.
Edit:
Yes. I was installing new rom Slimrom.
You need to be more specific, what did you do before it died? did you flash a rom without being on a safe kernel or did a car roll over it?
http://forum.xda-developers.com/showthread.php?t=1373728
Tapatalking on my n7000
no after the motherboard replacement they can't know that you were rooted or not
Sent from my GT-N7000 using Tapatalk 2
AFTER it has been fixed is not the issue. But if it is totally DOA, they won't see anything beforehand. BTW, did you do anything with CWM.zip prior to bricking?
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Finally My Note is back with 0 bucks cash payment.
I told a false story with innocent face . Lol it worked
Prider1 said:
Finally My Note is back with 0 bucks cash payment.
I told a false story with innocent face . Lol it worked
Click to expand...
Click to collapse
congratulations
Sent from my GT-N7000 using Tapatalk 2
Finally after 3 Amoled screen phones prior to this one, I have my first ever case of "burn in." shows up kinda purple/pink on white backgrounds. Off to Samsung customer service chat I go.
Sent from my SPH-L720 using xda premium
I've had a repair center tell me they will swap out a refurb for it.
Samsung just gave me a number to call during the week. Will stop by a repair center tomorrow.
Would they be bothered with it being rooted? I had a few screens on my evo replaced under warranty and was on MIUI both times and they said nothing.
Sent from my SPH-L720 using xda premium
wotandsdwys said:
Samsung just gave me a number to call during the week. Will stop by a repair center tomorrow.
Would they be bothered with it being rooted? I had a few screens on my evo replaced under warranty and was on MIUI both times and they said nothing.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Not really but I would go back to stock just to be safe.
Sent from my SPH-L720 using Tapatalk 4
I agree. Put it completely back to stock so your chances of them saying they refuse to replace it because you rooted and put a custom ROM on it are virtually zero. Don't give them any excuse to say no because you're too lazy to put it back to 100% stock. Make sure you do a factory full reset after PC Odin back to stock and remove your SD card before bringing it in. Better to be safe than sorry.
oscarthegrouch said:
I agree. Put it completely back to stock so your chances of them saying they refuse to replace it because you rooted and put a custom ROM on it are virtually zero. Don't give them any excuse to say no because you're too lazy to put it back to 100% stock. Make sure you do a factory full reset after PC Odin back to stock and remove your SD card before bringing it in. Better to be safe than sorry.
Click to expand...
Click to collapse
So samsung wants me to ship my phone to them so they can repair the screen. Will only take about 11 to 14 days!
Yeah, not gonna do that. Going to a store tomorrow.
Sent from my SPH-L720 using xda premium
So I am on mj5 and I want to brick it so I can do warranty exchange... If I odin to mi5 will it brick it so if I take it to att support shop they will replace it? Will they give you a new phone or a refurb phone?
Sent from my SAMSUNG-SM-N900A using Tapatalk
jlim0930 said:
So I am on mj5 and I want to brick it so I can do warranty exchange... If I odin to mi5 will it brick it so if I take it to att support shop they will replace it? Will they give you a new phone or a refurb phone?
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
different reps will handle the same situation differently, one may replace it with less fuss than the other depending on what they know and what state you bring it back in.
why are you exchanging it, is it really bricked? is there something else wrong with the phone? is it rooted? these things will help determine what state you may want to leave your phone in when you walk through the door.
It's currently rooted with kingo but I think you can unroot it and it will get rid of the custom padlock ... I dropped it once at home but the silver rim is starting to chip off
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jlim0930 said:
It's currently rooted with kingo but I think you can unroot it and it will get rid of the custom padlock ... I dropped it once at home but the silver rim is starting to chip off
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
Sooooo here are the options. IF you can get rid of the custom Padlock screen and remove root you can either Bootloop Soft brick ( though soft bricks are hard bricks for us right now ) or you can Brake the firmware and leave it in a Firmware has Encountered an Error screen. whichever one you feel more comfy explaining on your end as to how this occurred for the warranty claim.
the2rrell said:
Sooooo here are the options. IF you can get rid of the custom Padlock screen and remove root you can either Bootloop Soft brick ( though soft bricks are hard bricks for us right now ) or you can Brake the firmware and leave it in a Firmware has Encountered an Error screen. whichever one you feel more comfy explaining on your end as to how this occurred for the warranty claim.
Click to expand...
Click to collapse
Quick question for u or any one that is boot looping on att running mj5 if u connect ur phone to a pc will it read it. Like if u wanted to put something on the internal sd card could you?
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chrisn91 said:
Quick question for u or any one that is boot looping on att running mj5 if u connect ur phone to a pc will it read it. Like if u wanted to put something on the internal sd card could you?
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Click to expand...
Click to collapse
I could not, it would recognize the device but never connect to transfer files.
I'll be pleased if they deny your claim and cite the accidental damage as the cause. Buy a case or insurance next time.
I do have insurance and case and screen protector since day 1
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You can go here to help development. Good chance of getting a brick.
http://forum.xda-developers.com/showthread.php?t=2554411
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
Bricking for warranty claims...a classic..
Thanks for making our next devices cost even more...
It's called fraud by the way....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Hi,
I am using JB 4.1.2 by szezso.
Everything work but my phone reboots automatically without me even touching it.
That happens quite often.
Any reason?
Thanks,
Arslan
This may be a little late post, but I found some papers in my HTC incs box...
It showed me this: auto-reboot issue...
The phone was still under warranty back then and has been replaced with another one...
I guess, if you still have warranty left... Just relock ur phone and bring it in... Or sell it as defect and buy a new one if u want...
Sent from my HTC Incredible S using xda app-developers app
oziboy said:
This may be a little late post, but I found some papers in my HTC incs box...
It showed me this: auto-reboot issue...
The phone was still under warranty back then and has been replaced with another one...
I guess, if you still have warranty left... Just relock ur phone and bring it in... Or sell it as defect and buy a new one if u want...
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
err this is ROM related. He cannot send back a phone with a custom rom on it to claim warranty xD.
My Advice: Change ROMS.
Sent from my Nexus 5
LamboBull said:
err this is ROM related. He cannot send back a phone with a custom rom on it to claim warranty xD.
My Advice: Change ROMS.
Sent from my Nexus 5
Click to expand...
Click to collapse
Yup, well known cm10.1/11 issue
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