Database Develop

Data disconnects

Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.

the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?

abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.

Actually it was "juicedefender" that disabled data.. Got it back
Sent from my DROID BIONIC using XDA App

I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has

The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..

Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.

I just turn Airplane mode on and off.

From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.

jwthompson said:
I just turn Airplane mode on and off.
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Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
Sent from my DROID BIONIC using xda premium

I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.

Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
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Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.

No data again...

This is getting old, I thought when I traded in my POS thunderbolt I was done with these problems. Hard reset, pulled SIM, pulled battery, & still nothing. Someone please remind me why I'm paying $110+ a month for service that seems to always have problems. I'm not rooted, was told to get new SIM from VZW..too bad they are closed at 11 pm
Sent from my DROID BIONIC using Tapatalk

recently i took a road trip from FL to MI. Not even an hour into the trip i lost all data connectivity. when i called VZ i was xferred to tier 2 support. when they couldn't help me they xferred me to the 4G support team. they couldn't help me either so the guy figured my radio was toast and sent me a new phone but also left my ticket open for additional research. once i hit the Atlanta area my 4G lit up and all was well. but the moment i left a 4G area i was dead in the water. the next day I was called back on the open ticket. the tech told me they were pushing a hybrid PRL to my phone b/c the region i was traveling in (and where i live) had a lot of old alltel towers. well low and behold my data connection has been flawless since. no more handoff issues either whereas before i was dropping the data connection almost daily.
not sure if this would resolve your issue but perhaps its worth a shot. call tech support and ask to speak to the 4G group - maybe say they were helping you before and you need to follow up just in case there are any restrictions to who they transfer to that dept.
Sent from my DROID BIONIC using XDA App

I have had days where my data goes in and out all day long and other days where my data is solid all day. The other day, a day when I left my GPS in my wife's car and was traveling out of town, I lost data for the entire day. I called VZW tech support and of course they didn't know as much about the phone as I did and couldn't help. I am rooted, running the latest update pulled from the Motorola servers. I am afraid to take it in to Verizon because I don't want them to see that the phone is rooted and refuse to help me. Right now, if I unroot, the only way they would be able to tell that the phone had been rooted is because I can't revert to the old baseband, so I figure I'll wait for the official update to roll out, try that if it is different that what I already have, and if that doesn't fix it, I can bring it in to Verizon because my baseband will then match stock, updated phones. I agree, this a really frustrating situation that we shouldn't be paying for.

Does this mean you're running the .893 version of the radio?

y3llo said:
Does this mean you're running the .893 version of the radio?
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Click to collapse
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.

I find I only drop 3g never 4g even then an airplane toggle usually brings it right back.
Sent from my DROID BIONIC using XDA App

Calla969 said:
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.
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Click to collapse
I'm having the same issues... Also on leaked radio.. but now with new radio when I leave 4g area add I did yesterday.. I lost all data connection, until I returned to 4g area, and did a batt, sd, and Sim card pull.. I really regret this garbage phone.. I average 60GB a month
on my thunderbolt.. Can barely use ten on this hunk of crap.

The 4G bug

I've heard of this and it finally hit me about two weeks ago. After about a week of being on unofficial .905 with a motofail root my 4G stopped. I tried progressive measures until finally just doing a factory reset and flashing stock .902. After that still no 4G. Then I let the phone stock update to .905, still no 4G (i mean literally never and I live right next to a strong Verizon 4G tower.
After the .905 update i tried pulling the sim and then rebooting, changing Android ID with Titanium, then reinstalling sim while subsequent reboot was ongoing. After doing this twice I got 4G with full bars for about ten minutes before going back to 3G. After that I could never get 4G again no matter what.
So last night I updated to the ICS 33 build hoping for a change. Nothing. I did a clear data and change Android ID, pulled sim a million different ways. It's just not going to happen for me. This phone has never been wet, abused, or had a custom ROM, btw.
So i called Verizon this morning and here is where my question comes in. I was honest with then on all that I've done to the phone and their basic response was: "we know the Bionic has an LTE issue and will send you another free at no cost right now." That's pretty awesome, but I'm now worrying about protecting the phone from losing LTE ability again. I really like the ICS leak and want to install it as soon as I get the new phone, but I don't want anymore LTE problems.
Are there any strong theories on why this happens? Anything to avoid? I'm leaning toward thinking it may be a hardware thing affecting a certain batch and then convoluted by the refurb tendencies of the day. Does that sound logical?

On a side note, if anyone has something they want tested let me know. I can do it to the 4G crapped phone before returning.

I had an issue with one Bionic where the 4G drivers kept disappearing, and then finally one day never came back. They replaced my phone. It happened once on my new phone when I first had it, but hasn't occurred since. I personally think the 4G radio gets burned out and shuts down, but have no way of proving it.

Insane! Just got done doing done housework and now i have LTE; the usual 4-5 bars.
I am now thoroughly confused. It hasn't worked once in over a week.

So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.

k_jank said:
So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.
Click to expand...
Click to collapse
You will love .2233!
Sent from my DROID BIONIC using XDA

Lol, and i get a new phone now anyway. I did have a couple scratches in the old gorilla glass.
Sent from my DROID BIONIC using Tapatalk 2

The more i think about it the more fishy it sounds. My 4G was nonexistant for two weeks yet now it works great. I had been on 2233 for over 12 hours by that point and fine numerous reboots. Just convenient is all I'm saying.
Sent from my DROID BIONIC using Tapatalk 2

Ive been going through the LTE thing too. Called lvl2 tech today (nice guy cant say bad things about them) and about 40 minutes later i get Lte back...
on the phone he didnt know anything about known issues.. but.. he thought my area had a saturation issue.
I hadnt seen this thread before just now. All the pieces come together.
Im itching to move to ICS but am concerned about GPS reliability as i use mine for geocaching.

Im running the .230 leak still and have no issues at all. I havent moved to any newer leak for that reason. Im stable and everything seems to work.
sent from my DROID BIONIC via XDA App

4G is not a Bionic issue
Verizon can say what they want - but the 4G issue is localized.
I travel a lot - from VA to PA frequently, and out to Denver regularly. A couple months ago 4G just went away (note that Richmond and Denver both have extensive 4G coverage).
I can get 4G in Newport News, VA, but not in Richmond, Denver, or anwhere between Richmond and PA (like DC or any of Eastern MD, or Delware). These are all places where I used to get 4G consistently.
I've tried multiple reboots. Nope - only place I now get 4G is Newport News. I also have firends/coworkers on Verizon (my company uses it), and NO ONE can get 4G in Richmond any more, on any phone.

My 4G cut out this morning in a certain area...I typically get 4G in that area and it is on an extended 4G coverage area. I noticed my phone lost 4G rather than switch over to 3G. I saw it go from blank to 1X to 3G and never recovered to 4G. I am currently in a 3G area atm and won't know if something's changed til i go home where I will pass thru the extended 4g then 4g.

In Boston I frequent a few areas and for over 2 WEEKS 4G would not function near one of my haunts. It used to be 4 bars and had decent speeds, then all of a sudden whenever I was in the area my phone would keep switching from 4G to 3G, but if I walked a couple blocks down the street I had a full 4G signal again and data worked perfectly. After the first week the problem became even worse, the phone would get stuck with a white 4G symbol and would keep toggling from white to blue but never got a connection and thus the only way I could use data in the area was to use wireless. Again if I walked a couple blocks down the street I had a full 4G signal and perfect data. Then one day the problem just went away.
I've heard similar stories from others around the country so it appears Verizon is having serious localized issues with some of the LTE towers. This happened in late June through the first week of July and I haven't experienced the problem since.
I should note I also did have the issue where 4G stopped working completely when I installed one of the leaked GB builds and the solution in that case was pulling the SIM card, rebooting, then replacing the SIM card and all worked again after about 10 minutes.

currently in middle of Fresno, CA and no 4g...

I had major 4G issues with my Thunderbolt.... I just bought a Bionic and now I am having the same issues.
Luke

I rebooted my phone in a 4G area this morning. The 4G icon popped up briefly and then quickly disappeared to the 3G icon. I never had 4G problems before and now this is happening. I am annoyed but not to the point where I need to switch phones.

Any one else having issues on the network

So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network

dogcmp6 said:
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
Click to expand...
Click to collapse
Had a friends M8 start acting up the last couple days. I hard reset it twice today. Kept jumping in and out of roam. Wouldn't take a profile update. Sat next to my M8 mine was stable. Told him to take it to Sprint, of course he also gets the run around at Sprint. Lady at the Sprint store tells him it's acting up because he doesn't have a sim and he needs to put the sim back in. (I'm guessing she ejected the SD slot and nothing was there). They wouldn't do anything for him. It started working again when he got back, texted me tonight saying signal going in & out again. Told him to try another Sprint store or bring it back. They usually won't swap anything unless they can replicate the issue. I told him to try another store. This is why I refuse to go to the Sprint store unless I absolutely have to. Not only has the network been piss poor for almost a year, the store employees don't deserve minimum wage. If I would have been the one that went today, I may have erupted at the store when the lady tries to tell me my phone is missing a sim card which I know LTE won't work at all if a sim is missing. Not to mention I have no reason to take the sim out. My guess he has a bad radio and phone needs to be swapped. Sounds like you have a similar problem. Since I had my m8 to sit next to it side by side, it's pretty easy to troubleshoot. As much as it sucks going to the store, try another store or go back again hold your ground. I would hard reset everything just to make sure as they will prob make you do that anyway. Oh & not only did they tell him his sim card was missing, they said they don't have any to give him. The sprint store is absolutely worthless.

yeah, mine was working fine across town, but it stopped when i got home, so i suspect it may be the tower 2 blocks away

First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?

om4 said:
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
Click to expand...
Click to collapse
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it

dogcmp6 said:
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
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Click to collapse
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.

skizzled said:
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
Click to expand...
Click to collapse
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone

dogcmp6 said:
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
Click to expand...
Click to collapse
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.

skizzled said:
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
Click to expand...
Click to collapse
It would pop up in your status bar with a giant warning triangle (like you get for roaming) and would say "error could not connect to wireless data network"

I get that warning quite often.

Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<

ms79723 said:
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<[/QUOTE
keep track of the number of days its been down, and call sprint so you can get an ac**** credit for the days its not working right, I have already vowed to annoy the holy living crap out of the cs department until they fix it, Im unemployed so I sit around the house filling out job apps all day so its something else to do lol.
Click to expand...
Click to collapse

Just curious everyone what color and where did y'all purchase your M8's
Sent from my 831C using XDA Premium 4 mobile app

Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.

mswlogo said:
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
Click to expand...
Click to collapse
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,

dogcmp6 said:
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
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Click to collapse
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.

mswlogo said:
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
Click to expand...
Click to collapse
Its possible, some one else said sprint scrwed up the provisioning on the m8 and the s5, and so some phones are having issues until they can get it sorted out

Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app

mobilecj said:
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
not that I have heard of, I am going to take the airave if they let me have it for free, since it seems my phone works fine when i go out of the house, which is rarely

Okay so I kept going to different Sprint stores and one guy said something that sounds believable (because I heard about it online)
He said that it's really the Sprint Spark that's messing up. There's an issue with the hand off. Since there's only one band in use at a time and Sprint's LTE can't handle voice...whenever you want to deal with voice you must go from LTE to CDMA. But he said there's an issue with our phone that's not allowing that to happen correctly. I was googling the **** and I found other people talking about this too. They were saying that the fix is really on Sprint to update their **** so that there's Sprint Spark everywhere.
If what these people are saying is true, then I'm sure I'm ****ed. And I think they're right to some degree. There's an issue with the hand off. In my house I have a weak LTE Spark connection. If I go into airplane mode and then come out of it, I can connect to Spark. But then it drops and everything stops working. If I go downtown I have a strong Spark connection and it seems like everything with my phone is fine. If I just drive from my place to downtown, I experience the drop. It's ridiculous.
So I can see how that's all true. But I'm really hoping it's not because if it is then I can't use this phone for a while. I kinda feel like I wasted money on it...this single band at a time **** is dumb. Yeah it may be easy on the battery life...but it's not helping with phone usage. Sprint wasn't ready for this :/
Here's link to what I was reading:
https://community.sprint.com/baw/thread/154841?start=45&tstart=0

Anyone on Sprint having network issues with their Note 8?

My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem

alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
I did until I did a prl update...all was fine afterwards

Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working

vincey2kr1 said:
Happens when coming off WiFi for me, have to toggle air plane mode or update prl to get her working
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Click to collapse
Same here. Coming from Wi-Fi I lose my LTE. Glad to here I'm not the only one.

I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss

Frustrated33 said:
I have been having connectivity issues since I got this phone on the 5th...finally replaced it week n half later an still having same issue. It doesn't load fast and stays in 3G status most of the time. Have 6 other lines on my account and not having problems with any of them... have been using my iPhone 7 plus most of the time due to issues... am using it now to type this comment...customer care tried fixing 4 times and 2 trips to corporate to fix... the 2nd trip to replace... still hav issues... not sure what the heck is wrong. Brand new minutes started today...so that's not an issue...I'm jus abt at a loss
Click to expand...
Click to collapse
So maybe it's a software issue. I'm hoping an update will fix it.

alfamega190 said:
So maybe it's a software issue. I'm hoping an update will fix it.
Click to expand...
Click to collapse
When connected to LTE it doesn't load fast like with ur note 8. But I'm not having the 3g issue. Still a problem though

After calling Sprint again today to look into this issue...they were baffled and could not figure it out so a ticket was created for Tech support to call me back in 5 - 7 business days.
I got off the phone and did some more trouble shooting on my own again. I starred at the phone for awhile and got a wild thought abt my lil plastic case I had on the phone...and sure enough thts wht it was. Just a plastic case with separate top an bottom peices tht was plastic to look like metal...and i do believe that thm 2 lil pieces on my case was interfering with the signal. I have the exact same case on my iPhone 7 Plus jus a different color and there is no interference at all. I took the case off and hav had the best signal...full bars and LTE ever since...All this time it was the case that was purchased from Sprints website. So I will be taking the case back because my phone is now completely naked lol and I need a new one. Problem solved!

............

not anymore

alfamega190 said:
My issue seems to pop up when LTE is in use. After using it, LTE will jus stop working for a couple minutes. Signal will still be there and LTE but won't work. Thinking about getting a replacement but I wanna see if any other Sprint users have had this problem
Click to expand...
Click to collapse
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.

alfamega190 said:
Update... Got a replacement on September 26 from my local Best buy and all LTE issues r gone?? Phone is blazing fast now.
Click to expand...
Click to collapse
Well..... back again. Same issues. Pages load at a snail pace. LTE cute in n out. Downloads seem to be unaffected though. I did a speed test and got this result...

Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.

Code Blooded said:
Just returned my Note 8 today before the 14 day period. Had multiple issues with network...and multiple calls with tech support.
No calls coming through, straight to vm...double texts. Getting a replacement in a couple days, hoping for much better experience.
Had issues before i put a case on it. Tech support did all the usual reset, reactivation, *720, 730, 740, multiple prl and profile updates. Figured it was only going to get worse. Didn't want to risk not being able to return. $35 restocking...oh well. Back to my trusty note 2 for a couple days
Sprint tech and manager tried to tell me that that practically the whole city had tower issues and that the phone was working as its supposed to. I use the phone for work, so reliability is important. Sprint store did everything in their power to prevent a return. Diagnostics run on some Windows 95 laptop was a joke.
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Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing

alfamega190 said:
Ssame here. Really annoying. I wanna keep the phone but these issues r really getting to me. My replacement was fine for the first week or so, then right back to the BS. Not sure if it is Cache issue or Wut. But it starting out fine then going to this is really odd. Also, I uninstalled all apps that i had recently installed and nothing
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Tried to post of pic of download speeds but can't do it. I'm getting 108 mb down and 3mb up. Not sure wut the issue is with LTE but that is .ore than enough to do simple tasks like web browsing

I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you

BlueFox721 said:
I was able to get a better download speed from turning enhanced LTE on by using shortcut master lite and searching lte....the setting is
com.samsung.networkui.usa.EnhancedLteServices
Under mobile networks...
Just search EnhancedLteServices in shortcut master lite to enable and see if it helps you
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Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow

alfamega190 said:
Jus enabled it. Never heard of that option. I'm on Sprint so not sure if that make a difference..... Will check back in sometime,2morrow
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I am on Sprint and mine was improved

BlueFox721 said:
I am on Sprint and mine was improved
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Ok. I will see how my day goes with it enabled. Thx

alfamega190 said:
Ok. I will see how my day goes with it enabled. Thx
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Still the same but I have noticed something wierd.. So my LTE issues always come when I'm surfing the web in chrome or the Samsung browser, pages slow to load sometimes not loading at all. Blue bar jus moves like a snail. And if I go to another like youtube to watch a video it loads up jus fine. Odd...