[Q] display keeps freezing - HTC Incredible S

Hello all,
My incredible s freezes, I would then need to press the power button (to put screen into sleep) and then wake it up then it's good again (not restarting).
Any idea whats this all about?
Did someone else have the same problem? what should i do next, how can i find out if its software problem or hw?
thank you all for the help
PS: i tried soft reset and hard reset, nothing helped, could it be that i need to change the touch screen DIGITIZER?
PS2: i was searching how to do a factory reset....
From the main home screen, tap menu
Tap Settings, then Privacy
Tap Factory data reset
Tap Reset phone
Enter your password if required, then tap Erase everything to confirm
in my Privacy menu i dont have Factory data reset, whats wrong with this phone? i just did upgrade, using Adroid 2.3.3, Sense 2.1, SW no 2.30.405.1
found out that the factory reset thing is in SD & phone storage menu

i did a factory reset but its still happening
help please

maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break

ripnix said:
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
Click to expand...
Click to collapse
Is it under warranty?
If so I'd bring it back, if not i'd go the custom ROM route.
The fact that you can turn it off/on again and the issue is fixed makes me think it is software related.

I agree with scoobysnacks, i would do the same

most probably software related. i normally use "keyboard from android 2.3" app from the market, back in those sense 3.0 days it worked brilliantly but when i flashed any sense 3.5 roms, the a and k keys become not very responsive. the result?
my texts turn into something li(k)e this. no (a)'s and no (k)'s.
in the end i changed to go keyboard and everything works well again

thank you guys for the advice
as i sad before i hard-reset the device, and the problem is still there, even more i noticed that in some cases the upper part of the display gets numb, doesn't respond to the touch/finger ... again after i turn off the display and back on it works... also when i write texts (horizontal aligned) the left part of the keys aren't working or it just pushes the wrong ones.... i tried to do the calibration thing, but no change
i installed go keyboard and no change,
i just cant write 'w', when i touch the W in the go-keyboard it will write E or Q
whats wrong whit it?
i did S-OFF, and rooted the IS, now ill have to find a quick/light ROM to run on it
any suggestions? for a stable/ light and quick ROM?
ill do this test and if still nothing works ill changed the display, right? any other suggestions?

i did it, i flashed a custom ROM, Android Revolution HD
problem still exists
some more details:
when i keep it in landscape position, and try to write a message
the keys: w d x , are not responding, so every time i try to touch them, a neighbor key activated
any other solutions? before i go and order a new touch screen digitizer?

please, any other solutions? before i go and order a new touch screen digitizer?

ripnix said:
please, any other solutions? before i go and order a new touch screen digitizer?
Click to expand...
Click to collapse
Wondering what will you get if you use swype keyboard..
perhaps touch screen digitizer really need a change then if all not working.

I've got the same issue. The freeezing happens in all screens, and requires the power button to be returned to operational state. This is on a stock IS 2.3.3 ROM.
next i will try S-off, rooting and custom ROM, and see what happens. I can't see how this would be a hardware (digitizer) issue as it comes and goes. Is a little frustrating, and since I bought it used, I have no warranty.

Same issue here too i thought i was alone with that issue, posted in trinity forum.
I'm getting some random lock-ups even sensitive buttons and touchscreen don't respond, It goes away going to sleep and going back, it's so frustrating while web browsing for example
Am I Alone with that issue, or this is sign my CPU is dying?
Click to expand...
Click to collapse
Let's fight together with that problem

Well, completely wiped and installed a new ROM, still the same freezing issue. I've oredered a new digitizer, so we'll see if that works.

New digitizer didn't work either. Gonna try a new kernal, after that, I give up!!

Hi amigo, I face the same problem, maybe this rom is not very stable.

Tried a different Kernel, and still the same issue. I've tried everything I can think of and this phone still seems to randomly lock-up.

Related

Weird dialer problem and no hardware buttons work PLEASE HELP

I am having the strangest problem. Everytime I turn my phone off and on again the dialer starts up along with the wifi settings. On top of that none of the buttons work except the middle directional pad, power and camra button. I have no idea what is wrong. One day everything is fine then the next its not. Any help will be appreciated.
Hard Reset
I just reflashed and the problem is still there. Except now instead of the wifi setting I get the ringtone creation tool and it creates a new dogbark midi file everytime I turn my phone on and off.
Any help? I have reflashed 3 times now.
If you've done a hard reset and it still does it, it's pretty much a hardware fault by definition. Return to vendor!
hicks said:
If you've done a hard reset and it still does it, it's pretty much a hardware fault by definition. Return to vendor!
Click to expand...
Click to collapse
Not true at all. If you were to flash to another ROM, I'm prtty sure it'd be gone. It's more than likely a softare related issue and check your start-up folder to see what it has there.
I was, perhaps incorrectly, assuming the OP was on original ROM as he didn't detail what he had changed to
I was on L26 diamond V4 when it started up. Then I flashed to V9....then I restored all my settings and rom back to the original ATT and I am getting a new replacement phone today lol Thanks to everyone who responded.
dtjunkie07 said:
I was on L26 diamond V4 when it started up. Then I flashed to V9....then I restored all my settings and rom back to the original ATT and I am getting a new replacement phone today lol Thanks to everyone who responded.
Click to expand...
Click to collapse
ouch... I don't think that solution will work for me.
Mexy
same problem here with L26 v12 the hardware buttons sometimes don't work they work fine after softreset!

Touchscreen broke, way to bypass welcome screen?

Hey all, I've been looking around the past few days and didn't see anything on this particular issue.
Basically, I washed my G1 and had to get a new one. The one that got washed has been starting up (slowly, and not always), but the touchscreen no longer works. I reflashed the software to hopefully alleviate any of the problems when it was starting up. My initial thought was to use fastboot to flash the backup I made on my new phone with nandroid, but the bootloader isn't working properly (I'll try a reflash of that too).
So, do any of you guys know of any other ways to bypass the startup welcome touchscreen?
Try placing your finger on the Android, press the trackball, then lift the finger and press the trackball again
Tommy
IzzeLing said:
Hey all, I've been looking around the past few days and didn't see anything on this particular issue.
Basically, I washed my G1 and had to get a new one. The one that got washed has been starting up (slowly, and not always), but the touchscreen no longer works. I reflashed the software to hopefully alleviate any of the problems when it was starting up. My initial thought was to use fastboot to flash the backup I made on my new phone with nandroid, but the bootloader isn't working properly (I'll try a reflash of that too).
So, do any of you guys know of any other ways to bypass the startup welcome touchscreen?
Click to expand...
Click to collapse
Flash the ADP1 software.
Edit: You'd still need touch for that, sorry.
The driver was all wonky, uninstalled, reinstalled, fastboot works now Flashed over to my new G1's state, but forgot to take off the lock screen... Flashing yet again. Everything should be good from here.
Edit: Alright, washing the G1 makes it wacky. The touchscreen works now after restoring it to the new G1's state. Weeeirrrdd.
Edit 2: Anddd now the touchscreen doesn't work :S
well.. when my touchscreen broke i used remote control software to control my ppc from pc .. thats one way to bypass welcome screen, but won't get you much further. I used it for making a backup from my phone.
just leave it off for a while and keep it someplace dry and warm so it can dry out.
You may try to modify build.prop in the rom you flash
ro.setupwizard.mode=DISABLED
I think it will skip the setup
Sorry can't help myself. In the laundry?
I guess I'm wondering what exactly you did. I'm assuming it didn't make it into the dryer....
If you need the data off it, you might be able to ADB pull what you want to keep. If I'm not mistaken, ADB is as close as we have to remote controlling for Android at the moment.
There may be some places around, like PPC Techs, that can do hardware repair. I'm guessing what will happen is you'll occaisionally get it to work for brief stints after reflashing or whatever, but it'll keep conking out until the hardware issue goes away/gets fixed. Hardware issues do that, printers, routers, sometimes PCs.
Not to be a naysayer, but I don't think changing out the software is going to help.
I washed my G1 (was in pocket of jeans under the water for about 90 seconds), and after that I disassembled it to let it dry. It was running fine up to the day I SPL bricked it.
Hey.. i split water on my phone.. it couldnt have been that much but the touch screen wasnt working.. thought if i factory reset it, it may started working..
I dont actually understand all the lingo you guys use.. but any ideas on how i can fix it?
J x
oh the main issue is i cant get past the touch android to continue set up... please i just want my android to work!!! J x
I'm having a similar issue... My phone randomly stopped loading android.process.acore and it's messing with my heart. The touch screen doesn't respond but I can use the trackball to navigate, and every acore process force closes instantly upon activation, such as dialer, contacts, music, etc. The wonderfully helpful people at T-Mobile instructed me to do a factory reset on my G1, and it should fix the problem.
New problem: I can't get past the "Touch me, I'm an Android logo" screen. When I click Emergency Dial, it force closes because the acore processes are still messing up. The intention today was to reload the Cupcake SPL and Radios onto the phone. The issue there is that I can't touch the screen to start the USB connection with my computer.
Anyone have any suggestions aside from paying another $130 bucks??
This will do the trick
google androidscreencast it will allow you to contol your G1 via your PC
...let me know if you have resolved android.process.acore im on the same boat and a wipe and flash has yet to solve it...
same boat for me too! wow, this is three, maybe 4 of us currently experiencing same problem!
I love screen cast. Droid explorer is great too, basically a GUI for adb, and has a plugin for screen cast. Too bad you have to be online though, I'd love to use screencast offline!
I'll update if I figure out the error problem!
Well it looks like a complete wipe and a flash back to non root status is whats gonna take to fix the android.process.acore issue. BUT now w/o root, I cant access the G1 via android screen cast...so im totally stuck on the "Touch Android to begin" screen... sucks to be me lol
I think I'm in the same boat. I didn't know about the screencast application before I did a complete wipe to stock. So I'm stuck at the "touch android" as well. This phones pretty much junk to me right now.
I wonder if any of you have tried restoring your latest back up?
Yes, no help, either on the touchscreen, or the incessant errors. I think there must be some code that checks whether the touchscreen works, and sends back an error if it doesn't. I've tried almost every combination of radios and spls mixed with several different cyanogen roms going back to 4.1, both fresh installs and nand restores.
Currently I'm running the latest cyanogen, radio and hard spl. I get errors often, and can't use the phone / dialer at all without force closing. For now texts and google voice work so I have at least some communication. Ironically, I can't even unroot because none of the spls will flash dreaimg.nbh, but that probelm is in my unresponsive bootloader thread.
Sorry to hear about your predicaments allthrottle and r1ch. Strangely you are right where I'm trying to get, I have warranty coverage to fall back on.

No backlight - Anyone having this issue as well?

I've been in this rooting game since it began, and I never had a major issue.
Unfortunately now I have come across one, and I believe it may be a Hardware problem, but I'm not entirely sure.
At any rate, the other day I'm on the computer the phone is charging through the usb cable, and while im using it, the back light goes out. I think this is weird.
I lock, and unlock it and everything is back to normal, but when I slid the screen back the back light went out again.
And the home button didn't work either, I doubt this was a problem with Cyan's ROM, or a theme. I do have the new lockscreen but I never had an issue.
So from Cyan's 4.0.4 I upgrade to the experimental version and the problem persists, the back light won't turn on unless the screen is slid up/open (Also, I have no lock screen!? wtf?).
Afterwards I decide to go back to 4.0.4 and even when my phone boots up the back light wont turn on unless the phone is open/screen is slid up. So obviously it seems like a hardware issue.
Anyone else have this problem? or any thoughts about it?
I'm on Cyan's 4.0.4 - no theme
26I Radio and H's SPL.
reset your phone. hit call,menu and power at the same time. then let us know how everything works.
Funny things happen when you don't wipe, make a nandroid backup of your current setup and than wipe and flash again and see if it persits
I tried both of those suggestions but they didn't work at all.
Lame, like I said it might be a hardware problem, so I might have to just call them
igloo77055 said:
I tried both of those suggestions but they didn't work at all.
Lame, like I said it might be a hardware problem, so I might have to just call them
Click to expand...
Click to collapse
This is a hardware problem. Happened to me too. Been trying to find a solution, but the fact that it still has the same backlight problems when the phone is booting (On the T-mobile G1 screen) shows that's it's way beyond the ROM.
Mine even has the same problems on the recovery screen. Time to find a new G1. If you find a solution, lemmie know. I've been looking for one.

Screen not responding to touch

The other day my screen stopped responding to my touch completely (only about 2 months old). The phone would randomly put itself into airplane mode and when I turned that off I was still able to send and receive text messages. I was unable to view my contacts folder or make calls though because android.phone or various other processes would crash when I tried. So I did a hard reset on my phone to see if that would fix my screen problem and now I cannot even send or receive text because I am stuck at the startup for the device and am unable to complete the startup because I cannot touch the screen. The red light of death comes up briefly when the phone is plugged in but goes away very quickly even with the battery in. The phone boots normally although it seems to take a little bit longer than usual. Does anyone have any idea on what is going wrong and how I can fix my screen?
Thanks!
this sounds like a hardware issue. if your phone is covered by the warranty then just call your provider and they should send you a new one.
is your phone rooted?
My G1 is stuck like this too, although mine was waterlogged so it's no longer under warranty @[email protected]
no it's not rooted
You can try to reflash the stock rom to see if that will help or you can root it and load a custom rom and see if that will make any difference. You can always use your trackball to navigate. If all that doesn't work then like david said its a hardware problem and is covered under warranty.
I can't scroll to navigate because the initial setup after a hard reset requires touch. Where do I find the info on re-flashing the stock rom?
Just find the official t mobile rom and flash like you would any rom. Put the update.zip on root of sd card then power on phone with home + power then in your case I would wipe (alt + w) then update (alt + s). I would try to find you a link but I'm bout to be leaving work. A google search will come up with it or someone else might chime in and give you a link.
http://android-dls.com/wiki/index.php?title=OTA_Updates
Try this.
i'm going to need the rogers stock rom ,not the t-mobile one I can't seem to find it anywhere. also will reflashing the stock rom void the warranty in any way. i assume it won't since there would be no way for them to tell but just double checking.
KYLEFALL said:
i'm going to need the rogers stock rom ,not the t-mobile one I can't seem to find it anywhere. also will reflashing the stock rom void the warranty in any way. i assume it won't since there would be no way for them to tell but just double checking.
Click to expand...
Click to collapse
nope youre basically just re applying the ota update

[Q] Soft Keys Not Working

This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...

Categories

Resources