Hi guys,
I was telling my dad about how my Samsung Galaxy S broke about 6 months ago and how I was looking for a new phone.
He pulled out an HTC HD7 from his cabinet and said "here" and gave it to me. He said he bought it off eBay quite a while ago for like $100. I was like wow, awesome, thanks dad.
Anyway, he said it was unlocked already so I popped in my Fido SIM and made a test call to his house - worked just fine. Great!
However there are a bunch of settings and stuff in here that I want to clear out, basically do a factory reset on the phone.
If I do this, will it break the SIM unlock that was previously put in place? It's a T-Mobile HTC HD7. I have no idea if the 3G will work with Fido but I'm assuming it will if I get the proper APN.
Anyway, main question is: by doing a factory reset on the settings, will it break the SIM unlock and thus make me purchase an unlock code?
Thanks.
no
if it is sim unlocked... then doing a factory reset will not lock it
cheers and have a gr8 day
ok thanks a lot.
I did a factory reset on it, but discovered afterward that the T-Mobile phones will not work in Fido for 3G so it's basically useless to me. It only works with WIND and Mobilicity in Canada. Different frequencies and such.
Thanks for the help.
Related
Hello Everyone,
I've done a bit of searching but still can't find out if i'm having an issue or if this is the way it's suppose to work. This is my first experience with an Unlocked phone as well as Android. So here's the story.
I rooted my phone and then used the Unlock Pro to unlock it. I ordered an AT&T Sim card from Ebay, which arrived last week. I put the Sim card in my phone and it boots up, everything seems fine except that it says "No Service". I contacted AT&T and they confirmed that the Sim is active and it should be working.
To make sure that my phone was unlocked. I used the program to lock it again "with the rogers SIM in it" and then put in the AT&T sim and I was asked for an Unlock Code. So I took that to mean that it was properly unlocked. So I unlocked it again, and then put the Sim in but still "No Service".
I tried to put in the APN settings that I found on a site, but not sure if they are correct. and now i'm at a loss. I had purchased this for an upcoming trip to the states, but don't want to put any money on the account if it's not going to work.
I guess my first question is this "Should a new sim work out of the box?" i.e. should I be able to put in and get service even though I would be roaming in Canada?? Or do I have to be in the states first before it will work and allow me to roam in canada?
Any help you guys can provide or explaination on how it "should" work, would be great.
Well....does att provide service in canada? I don't know if rogers is part of att or not. If they don't I would assume the sim would not work because of no att towers?
Thanks for getting back to me. Rogers is not part of AT&T but they use the same GSM Frequency. So anyone travelling up here on AT&T would use the rogers towers (I believe).
That's why I'm thinking I need to be in the states before the SIM will work.
I would call att back and ask them if the case. Makes sense to me, but I'm nobody.
actually Rogers is owned by att. it is AT&T rogers wireless~!
but that does not mean that it should work.
APN settings are for data, you should still be able to make calls...
LOLOL cute
Ya i think I will do that tonight. When I was talking to them last time, the woman didn't really understand why i couldn't connect. but then again i don't think she really understood that I was in canada. LOL
Canada has the internet? Lol
ConeyKiller said:
Canada has the internet? Lol
Click to expand...
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yeah i just got my first 28 800 kbit serial port modem eh?
Trusselo said:
yeah i just got my first 28 800 kbit serial port modem eh?
Click to expand...
Click to collapse
Wow I'm still running with my 9800 Baud modem. Saving up for a 14.4.
Bing bong biiiiiiiing.....ahhhh the soothing sounds of dialup....those were the days.
I just tried the SIM again, seeing if maybe after a week it might just work now but ya no luck. you never know it could happen. LOLOL I'm wondering if I need to get a roaming package added to the Go Phone plan that i'm on before it will work. Gonna call customer support and find out
Since this is my first time with anything like this I'm not really sure about anything LOL
Okay so I just called at&t customer support. Didn't start off so well. First the guy told me that don't offer any service nor can any AT&T customer roam in canada. then he placed me on hold when I asked him to confirm, and he came back saying that AT&T doesn't off roaming in canada on their pay as you go phones. So i guess I can believe that one
Looks like i'll have to put some money on the sim and then hope it works when I go down there, Thanks everyone for all your help and suggestions.
Hi guys.
I went through a lot of web sites past couple of months and now I've decided to ask you by myself. I got a present from my GF. Sam Gal S5.
She bought it on a craiglist. She tried it with her AT&T SIM card and it worked. Anyway.. she gave it to me. SIM card denied. I've paid $30 to get a code to unlocked.. Great. Buy what was my surprise. After I got in and made a couple of phone calls to providers I find out that the phone is blacklisted. I tried to get ATT sim card also but doesnt work.
So I started to look for an advice... Ive done root, changed ROM etc. But now... i dont know where else to look.
Obviously it was stolen. But I feel sorry for her and she for me...
Is that just a piece of garbage or is there ANY way to fix it?
I dont even know if im able to ask here.
Any advice or opinions helps.
Thank you
Mike
I think you're kinda screwed...Craigslists scams happen all the time..best bet if your gonna buy a phone on there is to both meet at the AT&T store and go through the whole transfer process.
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app
So ... there is no way to make it work?
Unhived__Mind said:
I think you're kinda screwed...Craigslists scams happen all the time..best bet if your gonna buy a phone on there is to both meet at the AT&T store and go through the whole transfer process.
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Click to collapse
The official reply from carriers is that once a phone is blacklisted it is impossible to undo. Whether or not it's a limitation of the technology (one-way trip) or if it's just company policy, the output is the same. You and your girlfriend have learned an expensive lesson. You can use it as a wi-fi-only device or a media player, but once a phone is blacklisted it will never be able to connect to a cellular network again.
The reason the phone worked with your girlfriend's SIM card was because the real owner of the phone hadn't called to report the phone stolen yet.
taytrlik said:
So ... there is no way to make it work?
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Click to collapse
If you have proof of purchase and go to At&t whit it they maybe able to add to your account and unblock it.
Clicking from notecable N910A
Change Carriers
taytrlik said:
Hi guys.
I went through a lot of web sites past couple of months and now I've decided to ask you by myself. I got a present from my GF. Sam Gal S5.
She bought it on a craiglist. She tried it with her AT&T SIM card and it worked. Anyway.. she gave it to me. SIM card denied. I've paid $30 to get a code to unlocked.. Great. Buy what was my surprise. After I got in and made a couple of phone calls to providers I find out that the phone is blacklisted. I tried to get ATT sim card also but doesnt work.
So I started to look for an advice... Ive done root, changed ROM etc. But now... i dont know where else to look.
Obviously it was stolen. But I feel sorry for her and she for me...
Is that just a piece of garbage or is there ANY way to fix it?
I dont even know if im able to ask here.
Any advice or opinions helps.
Thank you
Mike
Click to expand...
Click to collapse
Mike, your situation stinks so bad. I was in a similar spot with a T-Mobile HTC M8, which stopped working after I got it off craigslist and then subsequent IMEI checks shows that it is blocked/blacklisted from T-Mobile's network due to a balance owing from the original purchaser. However, since the phone was not reported stolen, the IMEI is not actually blacklisted/blocked from all carriers, but only T-Mobile. So I bought the SIM unlock code for a few bucks online so that I could unlock the phone for other carrier use. I have tested and verified that my phone works on AT&T, even though it is blocked on T-Mobile. So...you might consider changing your carrier or selling it to someone who can use it on another carrier (with full disclosure to that buyer, of course).
Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked. I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
Yazzinit said:
Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked.
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How is it running a custom ROM if you did a factory reset?
Yazzinit said:
I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
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I have never tried to have Verizon activate a new SIM card in a phone running a custom ROM. Tell the buyer to return it to stock and try again.
I used the wrong term then. I went into settings and wiped my user data and it rebooted into the custom ROM but at the set up stage w/ no saved accounts.
I'll pass along returning to stock and trying again.
Yazzinit said:
I used the wrong term then. I went into settings and wiped my user data and it rebooted into the custom ROM but at the set up stage w/ no saved accounts.
I'll pass along returning to stock and trying again.
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Also, obviously data has to be enabled but I find it is best to turn off WiFi when activating a new SIM card to make sure that the device connects to the LTE network.
Thanks for that as well!
Yazzinit said:
Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked. I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
Click to expand...
Click to collapse
I would suggest that you check the IMEI, just to make sure it hasn't been black listed for some reason. There are a number of sites where you can do this, including swappa.com
I actually sold it on Swappa. Wouldn't see why the IMEI would be blacklisted. I was the only owner and there were never any issues with my bill. Phone worked through the day I got the Nexus 6.
Well the buyer have to get a Sim from Verizon or phone won't work. Sim is for LTE. I bought a g3 off craiglist without a Sim and it only could run on 3g until I got a new Sim. Tell the buyer to try there's if they have one . I Have sprint so Verizon might be completely different. They ordered me a new one for free
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Sent from my XT1097 using XDA Free mobile app
xFuGiToiDx said:
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Click to expand...
Click to collapse
Thanks so much!!
After having tried reflashing to stock, fastbooting just the radio, doing numerous factory resets, downloading the app you suggesting and switching the networks gets me reliable cell coverage! Now I just have to work on figuring out how to get data coverage.
Thanks again!
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Getting the unlock code
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
sahajs said:
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Click to expand...
Click to collapse
mrlee510 said:
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Click to expand...
Click to collapse
ayushag96 said:
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
Click to expand...
Click to collapse
Try eBay.
Hi everyone,
i got a Sprint HTC One M8 from ebay, it is new but i was planning to use it on AT&T network, since it have a Sim Card Slot. Furthermore, even though i'm living on the US now, i'm from Brazil and i was planning to use the phone there as well.
And now starts the problem.
I called the previous owner, asked him to contact sprint to make the sim unlock procedure. He did so, providing me the MSL for the phone. The next step, he said, was to "flash" the phone on AT&T in order to get it connected to their network. I tried several sims, even bought a new one and activated it but with no success.
I spend almost 2 hours on the phone with the sprint's international support, and all they said was that they did everything that they could about unlocking my phone and now i should contact AT&T.
I'm afraid of staying on this infinite loop and i want your opinion.
Does anyone in fact unlocked their SPRINT phone to use on another GSM US carrier? If yes, what did you do? Because i'm planning to return the phone and ask for my money back.
BUT, with the "International Unlock" i should be able to use the phone on ANY international carrier? Because if that is the case, maybe i keep the phone to use when i go back to Brazil.
Thank you very much!
jeffamorim said:
Hi everyone,
i got a Sprint HTC One M8 from ebay, it is new but i was planning to use it on AT&T network, since it have a Sim Card Slot. Furthermore, even though i'm living on the US now, i'm from Brazil and i was planning to use the phone there as well.
And now starts the problem.
I called the previous owner, asked him to contact sprint to make the sim unlock procedure. He did so, providing me the MSL for the phone. The next step, he said, was to "flash" the phone on AT&T in order to get it connected to their network. I tried several sims, even bought a new one and activated it but with no success.
I spend almost 2 hours on the phone with the sprint's international support, and all they said was that they did everything that they could about unlocking my phone and now i should contact AT&T.
I'm afraid of staying on this infinite loop and i want your opinion.
Does anyone in fact unlocked their SPRINT phone to use on another GSM US carrier? If yes, what did you do? Because i'm planning to return the phone and ask for my money back.
BUT, with the "International Unlock" i should be able to use the phone on ANY international carrier? Because if that is the case, maybe i keep the phone to use when i go back to Brazil.
Thank you very much!
Click to expand...
Click to collapse
On the CDMA version of the M8, it lacks the LTE bands needed for Domestic carriers. You can use it overseas somewhat, but not too well. If I was you, I'd grab a Droid Turbo for ~$200-$250 off eBay. It just recently got its bootloader unlocked finally