Related
First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
dieneverknowing said:
First off, I just want to say thanks for anyone who might be able to be of some assistance. I've tried searching google and the forums but haven't had any luck. If I've missed something, please feel free to hit me upside the head with the spoon.
I've recently been having problems with my Tilt regarding charging/battery issues. http://forum.xda-developers.com/showpost.php?p=2220715&postcount=37
Here's a quick rundown of my history...
- Can use Active Sync just fine
- When trying to charge, it says charging but won't charge
- No visible damage to the mini usb plug (at least to me)
- Had accident where the usb cable was pulled out from Tilt
Now...
I recently bought a charger that will just charge the battery separately from the phone until I can get it repaired. It's working fine so far except one issue. Whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself. The power button doesn't seem to be sticking or anything but I guess anything is possible. If anyone has any ideas I would appreciate it very much!!!
(I'm currently running the stock AT&T Rom without any programs installed. Also, I've never had any other Rom flashed on it.)
Click to expand...
Click to collapse
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
bengalih said:
There is an option somewhere in power settings that enables/disables the Tilt from charging when connected to a PC. This may be the cause of the first issue.
However, the fact that it won't stay powered off...I have never heard of that before it sounds like a hardware issue. If your Tilt is still covered under warranty I would get it replaced.
Click to expand...
Click to collapse
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
dieneverknowing said:
Thanks for the reply! I tried adjusting that setting along with any other settings I could find regarding power but all without any luck.
I'm pretty sure it's a hardware issue as well, but I guess what I'm really wondering is if any one can make a semi-educated guess as to whether this could be involved with my mini usb plug issue or if the motherboard is just screwed
I'd love to send it in for a replacement but of course my warranty expired 5 days before the problems started
Click to expand...
Click to collapse
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
bengalih said:
I'm not a hardware guru with HTC, although I have alot of experience troubleshooting PCs and Servers. I would say that it is unlikely that the USB port is what is causing the device to keep turning on.
In any event, are you qualified or ready to try an replace either one yourself (usb port or motherboard)?
There are 3rd party services that will fix the device...but they aren't cheap...it can cost $1-200 bucks or maybe more.
Click to expand...
Click to collapse
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
bengalih said:
Are you running the Stock ROM/Radio/SPL? Or did you flash anything new?
You may want to revert everything back to defaults and see if the problem persists.
Click to expand...
Click to collapse
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
dieneverknowing said:
I'm handy with computer hardware and everything but not really with small electronics. I was willing to send it to a repair shop to have the usb plug replaced in hopes of fixing my charging problems but now I'm not sure if it'll be worth it if there's a bigger/more expensive problem.
I'm currently and always have been on the Stock Rom. I bought the phone as a refurb so who knows if someone here had it before me and flashed a bunch of roms . But since I've had it I've kept it running the stock AT&T rom. I also did a hard reset after I noticed the problem but it help anything.
Click to expand...
Click to collapse
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
bengalih said:
Hmm..yeah...refurb doesn't sit well with me.
At least the problem isn't a crippling one...since you can charge it with a stand-alone charger. As far as not staying off....that's kind of annoying, but I don't generally turn my Tilt completely off. You can always just put all the power saving stuff on to cut down on battery.
So, it seems like something you may have to live with, or pay for repairs. Hopefully someone can offer a better miracle cure than those suggestions...
Click to expand...
Click to collapse
I was a little weary of buying a refurb at first, but it was actually in great condition and worked just fine until when I accidentally kicked the cable out of it. But thanks for the suggestions. And you're right, it's still very usable, just a bit more of a hassle right now. Hopefully someone out there has something for me.
Exact same problem as dieneverknowing. I am going to try some new batteries and see what happens.
- When trying to charge, it says charging but does not charge
- bought a charger that will just charge the battery separately - working fine so far except one issue.
- whenever I try to power off the device (hold the power button till prompted to turn off), it'll power off then it'll power itself back on after 3 seconds. I did a hard reset to see if that would fix anything but it didn't. The only way to keep the phone off is to take out the battery. But once I put the battery back in, it'll power on by itself.
im having the same issue on my old tilt. i took it apart. and still no luck . no visible damage, gonna clean everything and put it back together.
was this problem ever solved. sorry for bumping an old thread. But this is my same issue.
Hey don't worry about bumping an old thread. I meant to do the same when I got my phone fixed.
Turns out it was the sync connector that had damage. I sent it to PPC Techs for this service and it made it like new. I never tried to take it apart, but I could only assume that at some point in time, one of the pins in the connector became separated from the motherboard.
thats what it looks like to me. i have it narrowed down to the board with the usb connector. but not sure yet. How much was that service. i would replace it my self if i can find that part at frys today.
Service was $80, and then you had to pay shipping both ways. I had looked into replacing it myself, but my small electronic skills aren't good enough for me to risk it on a pricy phone. I remember seeing the connector part somewhere online for $40 I believe, but I can't remember where though.
But PPC Techs had it repaired in less then 24 hrs after receiving it. And they did a great job. It feels more solid then when I had originally bought the phone.
Hi guys!
Last night I installed version froyo I897CJI6 all well but ...
Once I got regular menu which had few programs with the name AT & T,
What was somewhat slower than the previous version (Original).
When I entered the settings to see if there is something new and pressed the touch button with the arrow back and instead of carrying just before Settings
It showed the main screen and it did this every time.
The middle button is not functional at all (home button).
With so many problems I decided to go back to my old version which worked flawlessly.
And here comes the big problem. When you open the phone and connect the USB cable, the phone turns off and the screen goes black (it's like a shutdown)
but when I take out the cable phone opens again from scratch with no Samsung boot screen, but AT & T Phone World.
Obviously I tried to go into recovery and download mode with combinations vol UP DOWN HOME BUTTON POWER BUTTON but nothing.
And worst of all is that when I try to charge it, the charger does exactly the same thing.
I got galaxy s i9000.
Thank you for your time
first sorry for my inglish i'm french !
ok the solution for me (because i did the same thing) was this post:
Release: 3-button combo fix for any firmware version i'm new user i can't post outside link in my message search this post !
You phone is dead you need Jtag to repair
sorry man . Go for the riff box
celtichazard said:
You phone is dead you need Jtag to repair
sorry man . Go for the riff box
Click to expand...
Click to collapse
if he had little time like 2-3 secondes in usb debugg i could repaired whith the new method and new fix of Richthofen !
@gianni, yohann is right!
I had the same problem and today I managed to solve it (had to buy a separate battery charger though).
You can still enter in the download mode by entering the "adb reboot download" command *just after* you plug in the usb cable in the phone. You have to do it before it turns itself off ( you have 1-2 seconds before).
This is how I did it:
-had to charge the battery externally because usb didn't work
-with full battery turned the phone on and let it boot completely
-on pc, prepare the command prompt with the "adb ..." command
-connected usb to phone
-just after first windows "usb peripheral connection" sound executed the "adb .." command
-phone enters download mode and you can flash again
Good luck!
I did the same thing, flashed the Clarity FW into my GT-I9000, no home button so can't instruct download mode, cant find an app that will install the correct rom from the phone that doesnt require rooting (can't root it obviously), cant connect USB yes it will connect for a second but no where near enough time to register and be contactable by one click root or download adb command etc
I'm hoping something happens soon or im throwing the thing in the sea. Also the at and t firmware, bad bad baseband, loads of loud squealy static unable to hear callers.
Please help me, I just had a baby and I can not afford to be stuck on a 2 yr contract with no phone!
hey giannis,
I got this reply from a post i put somewhere else, wont work for me as I dont have SU, but yousaid you went back to your old rom so you must have:.
i haven't tried it but it should work:
install a terminal like connectbot and then type
su
reboot download
Your waiting your time finding a solution you need a jtag repair buy a riff box or send your phone to other member allready achievement the repair richthofen
Im waiting for my phone return from autralia from benjamin dobell he try to repair but no luck he try with other method not jtag
if theres anyone with a riff box in Sydney I would give thetm 100 bucks to unbrick my phone tonight or tomorrow morning!
Does anyone know anyone who does Jtag repair in melbourne??? anywhereeee,i need to get my phone fixed :-(((
Does anyone know anywhere in Melbourne that does JTAG repair?
Hey all!
Today my phone seems to have completely died, it only boots into speedmod recovery but wont let me do anything in it, I managed to access the 'Install Zip from SD card' but there was nothing there it said. It wont boot into android what so ever. I again managed to access speedmod recovery and get to mount for storage mode which when connected shown no files.
It hasn't worked right since I was pushed over in town, I landed onto of my phone and it came out unscathed but since then it has crashed allot and the when I remove the back the smell of like when a capacitor has blown up (If you don't know that smell it's nasty, my tutor at college popped one to show us what happened, he was actually bored and wanted to do something fun and random XD) but yeah it stinks like that really bad.
I tried to boot into download mode and access it to install stocks but my computer hasn't picked it up at all in any way, doesn't even play the device connected or device faulty sound...
=/ I guess it is broken. What can you tell me? Any help would be awesome.
Scott
Hi, first of all don't panic until you have tried every possible fix.
I had once a problem when the phone only would boot up to an ugly exclamation mark and a drawing telling me to plug it to the computer, but the computer din't even notice when I plugged the phone so I supposed it was dead.
I would recommend you to try to make the JIG cable recommended in this post: http://forum.xda-developers.com/showthread.php?t=819551, I managed to put my phone in a working download mode and use odin to flash the SO again
Hope this helps
Hey! Thanks for the quick reply but unfortunately I tried this and nothing would happen. I had the download mode problem when I first tried to install custom roms, it worked then but unfortunately this time it hasn't =[
From what you say I would be very careful, from the smell you describe it sounds like a short somewhere, and could feasibly cause a fire , so pull the battery!
GTi 9000 insanity006/glitch
Smell of burned capacitor? Dude, dont turn it on.
Take battery off, disassemble it and watch the mainboard for any broken elements, if you have got a little electronic physics knowledge then take service manual, all onboard elements are marked there as R, C and so on, test them with multimeter, or ask someone to do it and pray you'll find damaged element. Start checking from power circuits (most likely the biggest capacitors sets onboard)
Also some soldering around may be broken, on battery circuit it would cause high temperature gain, use magnifying glass and little tool to make careful pressure to check it.
If some BGA chip unsoldered/bricked, then you are screwed. Maybe you know someone in hi tech service can resolder it for you, as usually it is not cheap.
Thanks for your help, I haven't disassembled the phone where the scent had grown stronger then faded slowly, I placed the battery back into the device enough so that the contacts were fully meeting and the scent came back strong. I will check it with a multi meter to see if there is any kind of fault to do with that.
Thanks again for your help, it is much appreciated =]
FIXED
Hey guys,
I just want to post a quick update to say I've got my Galaxy S working again. I managed to get the phone into download mode and it was eventually picked up in Odin3 I managed to get the phone working again, rooted and installed Darky's ROM 10 and as it turns out it is that causing the problem, sorry Darky but it doesn't work for me, 9.5 runs like a dream though so it's all good on that front.
Just got all my apps downloaded and installed and everything is in perfect order.
The wierd smell I spoke of in an earlier post is actually because of the wallet I kept my phone in, I've taken it out n it's stopped smelling so I've bought a new wallet for it, don't know why it smelled, probably because I kept my phone in my friends rucksack which has had alsorts spilled in it XD Thanks for the advice, it was much appreciated.
The phone was plugged in to my computer (I was doing development) and was running all the time. Suddenly, while I was not doing development or doing anything, the phone died and I have have never been able to turn it on again.
I've tried:
Hold the Power button
Hold both Power and Volume down button
Take out the battery and put it in again
Replace the batter with another one from my friends' working-perfectly-fine Galaxy S3
The result is the same: no response from the phone at all - it's completely cold, no sound, light or vibration at all - all I've seen is the blank unchanged screen so please don't ask me about the start up screen
What can I do?
*Notes: I've read this thread but my warranty has ran out so bringing it to Samsung is not really the best option.
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
JJEgan said:
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
Click to expand...
Click to collapse
fuzzybee7 said:
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
Click to expand...
Click to collapse
That does not get either recovery or download mode and is the reason i posted .
Recovery Vol UP + Home + PWR
Download Mode Vol Down + Home + PWR
Suggest you read the basics faqs and guides first .
Same problem
Did this ever get sorted? Mine is doing the same.
Won't power on whatever I try.
As the OP never posted again suggest you take it to a service centre .
Try reading the sudden death syndrome post.
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
The same problem, just wondering could they save back the data?
23 26963633
lospower said:
The same problem, just wondering could they save back the data?
Click to expand...
Click to collapse
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
There is no hard drive in the Galaxy S3, just an eMMC flash chip soldered to the motherboard.
Sent from my GT-I9305 using xda app-developers app
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
Click to expand...
Click to collapse
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
fuzzybee7 said:
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
Click to expand...
Click to collapse
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
JJEgan said:
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
Click to expand...
Click to collapse
Are you sure all people on this forum are developers? Also, just what kind of developers?
Again, my answer could be wrong but how can it cause problem for others?
Let's break it down:
I said data should not be lost after motherboard replacement
There is no action required here so how can it lead to anything harmful?
Last time I checked, the data in my S3 was still there after its motherboard was replace
Taking out the hard drive from the phone was the part I wasn't sure
As of now, I can see that it's apparently wrong as someone pointed out
However, if there is no hard drive ==> how can one take it out ==> how can one damage anything?
How can I be responsible for anything here?
What do say now Mr. smart developer?
Please provide something concrete and convincing.
Don't waste your time, don't waste mine
After checking my hard brick phone by a bestbuy technical, i was told my phone was totally dead. The phone wouldnt connect to PC, can't do power charge, no any response even the jig method. And the data is gone. However, I am not sure how the data backup works. maybe they just don't wanna do it or their lack of doing it.
Normally, the data recovery from damaged hardware is expensive. cause it need plenty of time and they probably think the customer wouldn't pay for that.
Directly replace a motherboard could cost less than repair it. In some cases, could even replace a new phone cost less than a new motherboard. Technically, backup data from hard brick phone could be possible.
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
mattparkour said:
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
Click to expand...
Click to collapse
Replacing the main board replaces all data except the External SD-Card, as the EMMC is built onto the motherboard, they can always backup the /data over QPST, where it isn't readable by any program except that one.
Sent from my HTC One X using Tapatalk
You're wrong
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
Click to expand...
Click to collapse
If you replace the motherboard you are going to lose all your information. All the information its in the old motherboard so there is no way to save your data if your motherboard is replaced.
Hello XDA-Forum,
i am new here, so you dont know me. Therefore i have to mention at least one thing about me: I never ask for help. Especially not regarding electronic Devices and Computer Systems. I always found my answers without asking.
Now i do ask for help. Do the math, its a serious problem . As i am used to solve my problems before asking for help, i have much to tell before anyone could add to what i already know about this problem (although i have to admit that i am pretty new to the Smartphone World). And as sure as i know that no one here wants to read another "Phone broken, HELP!" Thread, so sure i know that not everyone has the time or patience to read my ramblings (i actually wrote a rant too, but decided not to include it here ). So i prepared a summary, and you can see at a glance (almost) if you could help me at all.
Short Story:
My HTC One is Hard Bricked, and beyond my ability to repair - stuck in QHSUSB_DLOAD mode, no access to partitions, no booting under dead screen. It seems i have to send it in for repairs, but i dont like that(well who does?). I researched the problem, tried every solution i could find - no result! if you happen to know a solution, please read the long story to learn what i have tried so far, and if your solution is something completely new (something i didnt try) - PLEASE tell me ASAP before i send it in for repairs.
So, i tried everything i know of and came to the conclusion: it is beyond repair, at least for me. But as this is against everything i believe in (well not everything but i hope you get the point ) i want to find some other Solution if not for me ( as i need my Phone to be working again soon) then at least for the next one facing the same problem. Again: read the long story, or at least the last part, to know what i am asking for... Basically i want to collect all information regarding this problem and find a solution if possible.
Oh and i would prefer technical answers (even if i might have to learn more to understand them) over answers that suggest "Dont bother, you are a noob, you wouldnt understand, just send it in". If you are about to give such an answer, rethink and do something else .
Long Story (Part 1 - What happened):
31/12/2013: My HTC One suddenly stopped working. Until then it worked just fine since i bought it in July 2013. It happened without any apparent cause or any hint of what went wrong, during everyday use, no water involved, no falling, nothing that i could identify as cause. I pressed the power button to wake the phone as always - but the screen stayed black. At first i thought the battery could be empty, but i checked it only 5 minutes before, and it said 32%... still i thought the power indicator could be buggy. Since then it never showed any lifesign again though. It wont start, it wont charge.
I researched about this, and it seems that others had the same problem, and on several different devices. I think i found almost every Qualcomm based device, but mostly the problem was caused by flashing, so this can not be the same problem. If i remember correct, i found HTC One, HTC One S, HTC Desire C, HTC Sensation, Nexus 4/7, Samsung Galaxy S3/S4 and maybe some more, with the same issue i have - Device suddenly went black and got stuck in QHSUSB_DLOAD mode without apparent cause. Many people get at least a lifesign from the LED tough ( be it blinking occasionally, or staying on all the time, or blinking after pressing certain buttons) - i dont.
Long Story (Part 2 - What i tried):
I found several tips on how to revive a device in this state, most recommending something like "press power and one(or both) volume button(s) for XX seconds/minutes" sometimes with the addition to do this under a bright light bulb.
I tried holding the power button, power + vol. down, power + vol. up, power + vol. up + vol. down, for {10,20,30 seconds, or 1,1.5,2,3,5,10 minutes} (countless times), and the same under a light bulb (i doubt this makes any difference as i already did some resets previously, outside in pitch black darkness long before the phone died).
Some recommended to plug it in to charge and dont touch it for 3,8,12 hours - i did that. i tried charging with wall plug and via USB at laptop (for short periods and for 1,3,4,6,8,12,18 hours without touching it).
At the moment i try to leave it off the charger for some days (the weekend and probably some days after) hoping that it will eventually loose all charge and does some sort of reset after that. I doubt it will work, or even be enough time for discharging (as i doubt that it actually USES power in this state) but dont know what else to try before sending it in.
The charging-led stays off when plugged in and there is no response at all from the device. Except when i plug it in at the laptop, Windows recognizes it as QHSUSB_DLOAD. And under Linux i get the Qualcomm device too - no partitions though. If i press power for 10 seconds while connected, it reconnects - so the power button is working. QPST recognizes it as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode? I tried to get some information through QPST but it tells me the phone needs to be in DIAG mode - which i obviously cant activate on the phone itself. Other than that no life sign at all( also no recognition by adb and fastboot - so its not booting under a dead screen as someone suggested somewhere - dont remember where).
Everyone who had gone as far as i did in trying to revive the phone just gets this last answer "JTAG, or send it in for repair".
Long Story (Part 3 - What i learned):
As i understand it, the Qualcomm Processor switches to this state (QHSUSB_DLOAD) in case there is a severe problem. But i want to know exactly WHAT problem can cause this? And if there is ANY way of convincing the processor to switch to some other state without opening the device?
I dont know JTAG, i never heard of it before this research, so please correct me if i am wrong, i did just a brief research on JTAG and found it too complex to grasp in one or two days i will delve into it at a later time. Here is my first few-minutes-glance at JTAG: it is some sort of standardized hardware-debugging protocol built into many chips, and also the Mainboard or Processor or both in modern Smartphones and Tablets. One would need to open the device and solder the connection cables of a "JTAG-Box" to specific contacts on the Phones Mainboard, is that right? or is there a plug? (I think i found some people using a plug and some using solder iron... i dont remember properly.) When a JTAG-Box is connected to a JTAG-enabled chip, it can issue debugging-commands and/or queries to check (and/or modify?) the functionality of the chip. I found some mentions of JTAG via USB without explanation, is this a way to issue JTAG commands without JTAG-Box over USB Cable? (would be very convenient) Or is it just a way to connect the JTAG-Box via USB to the Computer?
You might ask, if i researched it, i should have every answer, so why am i posting this? Right, i got SOME answers. Now, i know...:
1) ... that am not the first one, nor the only one with this particular Problem. And not even my phone model is the only device with this problem. It might be, all Qualcomm powered devices are possible candidates for a sudden-brick-syndrome.
2) ... some ways to revive a Phone in this state (none working for mine).
3) ... if all reviving tricks fail - JTAG or Repair-service.
4) ... that JTAG needs an opened device (or does it? JTAG via USB maybe?)
5) ... that my phone is not entirely dead: at least the processor can still (sort of) communicate with the PC in Qualcomm High Speed USB - DownLOAD mode.
6) ... no one knows (or tells) what the cause is (or could be) for this problem. The only answers i got are: "There are many possible causes." and "It could be a Software problem" (HTC Support) and finaly "No one can tell without analyzing the device" (HTC and Carrier Support) - Sure no one can definitely tell what EXACTLY is wrong with THIS device... but someone could know what COULD be wrong (What the KNOWN causes are), and just tell me.
Long Story (Part 4 - What i want to know):
Well... I could(/should?) just give in and send my phone in for repairs and hope for warranty. But i did unlock the bootloader through HTCDev (had no other option for unlocking due to HBOOT 1.44) and suspect, they might use this fact to refuse warranty and charge me for repairs, which i might not be able to afford right now. Further, i am feeling absolutely helpless in doing so, and i am NOT used to feel helpless facing ANY sort of problem with ANY electronic device! It is NOT a nice feeling! And i want to change that! Even if it will be too late for me, as i have to get my phone back soon and will probably send it in this week for that reason, i want to find a Solution, that anyone could use to solve this Problem without even contacting the Service, if it is possible to find such a Solution. That is the reason i am posting this, and here is what i want to know:
1) EVERY Story about devices stuck in QHSUSB_DLOAD mode.
1a) IF they where revived and HOW.
1b) What was the cause?
1c) If they could not be revived...
- ... and had to be replaced by a new device: what did the repair team tell what exactly was broken? if they told you anything at all.
- ... and needed replacing parts: WHAT parts where replaced?
- ... ANY hint of what caused the defect?
1d) WHEN did it happen? (while flashing seems to be the most common scenario, but i and some others had it happen during everyday use)
2) What exactly is possible to do in QHSUSB_DLOAD mode (probably using QPST)? and what isnt? f.e.:
2a) Pulling any data from the phone without switching to DIAG mode?
2b) Getting ANY information about the phone? (IMEI,CID, etc... Hardware components - i guess it would need a switch to DIAG mode?)
2c) Switching to DIAG(or any other) mode ONLY using the PC and USB connection? (if possible, how?)
2d) Pushing any Data to the device
As i understand it, that is the purpose of this mode(is that correct?), but:
2e) What data can be pushed? Bootloader? System Image? .... i think some CPU firmware is delivered with QPST, correct?
2f) Is it possible to convert an existing System Backup so that it can be flashed with QPST? (i understand QPST needs files in IntelHEX format to push them? Or is that just the CPU Firmware?)
2g) QPST recognizes my phone as "Q/QCP-XXX (Download)". Is this normal or should it recognize the phone model even in download mode?
3a) If i get no Partitions in Linux while the QHSUSB_DLOAD device is recognized, could this be an indicator for an Hardware failure?
3b) Does it mean, at least the flash memory is fried? (my guess)
3c) Could i tell if the Mainboard was fried by NOT even getting a QHSUSB_DLOAD device? Or can it still be the Mainboard?
3d) Can i tell anything from these facts (Getting QHSUSB_DLOAD device recognized but no partitions)? other than "its a hard burned brick" obviously...
4a) Which kind of HARDWARE failure could create this state?
4b) and how could that happen during normal use in a device that is only 6 months old, and in good condition? 5a) What kind of SOFTWARE failure could cause it?
5b) while it is running? (every day use / not flashing) 6) IF i send it in:
6a) Will they be able to access my data?
6b) Can they tell (by JTAG maybe) if it was rooted,flashed, had an unlocked bootloader?
6c) And the hardware is dead, will they just replace the fried parts? or replace the Phone with a new one? (not really important but nice to know )
7a) Is it possible to use ANY type of JTAG commands/queries/(whateveritiscalled) WITHOUT opening the device? (via USB)
7b) Without a JTAG-Box? (already existing software simulating a JTAG-Box) 8) What kind of Information can be gathered by JTAG? f.e.:
8a) Working state of hardware components?
8b) Access to files on flash memory? 9) What kind of modifications/commands can be made/issued by JTAG? (depends on the device/chip attached i assume?)
I know i could just buy a JTAG-Box and learn everything about JTAG to answer some of these questions myself. But i did not find time for learning about something completely new (new for me) yet, and i dont have the money at the moment to just buy a JTAG-Box without knowing how to, and if i will use it (dont even know how much it is...). I will certainly NOT open my 660€ phone, probably breaking the screen and whatever in the process, because of its DONT-OPEN-ME-Design(nice looking, but in some cases inconvenient), and make it a test-dummy for my first JTAGing steps. So it would be nice if someone with some experience in that matter, could give me a brief overview of the possibilities and uses of a JTAG-Box - AND if there is some way to simulate one.
And finally i would like to get into contact with people who might have a clue of the possible causes for this problem, and the ability and willingness to work on a solution. I did find some WIP Unbricking Projects also working on a solution for QHSUSB_DLOAD related issues, but all of them where Model-specific (and mostly for cases where a specific flashed software was the cause) and none for the HTC One (M7)... Although i would like to have a general solution for every device and cause, i doubt there would be any Model-specific Project if it was POSSIBLE at the moment to provide a general one. It would be nice though, if we could at least TRY to make one(some people probably are already trying). But i assume (from what i read) that the existing unbricking projects still need access to the internal storage. So, no access to storage = hardwarefailure & not unbrickable by software?? Even if thats the case and my phone is realy beyond (sofware)repair, i would still like to get answers to my other questions!
If you did read all of this - Congratulations! Have a coffee and a break
I am sorry for:
- noob questions (if there are any left besides the JTAG related - i cant tell anymore)
- annotations and supplements in braces (it can be annoying, i always squeeze in some thoughts somewhere)
- forcing you to read this wall of text, probably full of spelling and grammar errors (i am tired and somewhat tense)
- bad English (not my native language, and... i am tired)
OMG this post is incredibly long. I'll give you a short answer.
Yout phone is hard bricked and MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things.
If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty. You SHOULD sebd your device for repair definitely, I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Sent from my HTCONE using Tapatalk
Very interested in the actual answer, and the reason, subscribed.
Sent from my iPod touch using Tapatalk
elvisypi said:
... MAYBE a JTAG may fix it, BUT the phone needs to be opened, which with this phone is pratically impossible to be done, furthermore you need smb with experience on those things...
Click to expand...
Click to collapse
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
elvisypi said:
...If you weren't soing anything to your phone(s-off, hboot flash, ruu, etc) than probably the motherboard is dead...
Click to expand...
Click to collapse
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
elvisypi said:
...probably the motherboard is dead. I have seen this happen a lot of times with this phone, probably because of not genuine charger/faulty...
Click to expand...
Click to collapse
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
elvisypi said:
...I'm 99.9% sure no one will notice it's HTC dev unlocked, cause it doesn't turn on. A lot of users have sent their and had no problems. Good luck!
Click to expand...
Click to collapse
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
MarvThor said:
Thats why i wont just try it... not on this phone, and not before i know more about JTAG.
Well, the phone is (was) s-off, rooted, and running ARHD 40.3 + TWRP 2.6.3.3 - but i did this long before it died and never had problems during the process, or while using the device.
I mostly used the HTC plug which came with the phone for charging. Although i didnt use the original cable, because it broke shortly after i got it. Sometimes i used a USB-Battery-Pack to charge the phone on-the-go. Could any of this be the Cause?
So, they cant just JTAG it (or do something similar) and it will turn on again? Obviously not if the motherboard is fried... but is it possible that it isnt, and they can? I will send it in nontheless, but i would like to understand what is possible, and find the cause aswell as a solution.
oh and thank you!
Click to expand...
Click to collapse
Hi, just wondering if you had any updates to your story?
I have a HTC One in basically the same situation - it totally died on my wife in the middle of her using it. The battery was at over 50% and we have never even dev unlocked it or flashed ROMs or recovery etc. No lights come on when charging, tried all manner of the power, power+vol key combos etc, tried the bright light as well, nothing gets it to come alive. Plugging into the computer does recognise the HSUSB_DLOAD low level qualcomm device but as yet I havent been able to get drivers to allow it to be recognised. I am taking it to a place on the weekend that says they have JTAG box and may be able to help. I would send it away for warranty replacement but it's my wife's phone and she hadnt backed up the photos on it for a few months and we have a 20 month old son, so we are trying everything possible to retrieve the data off it. Lesson learned, will be putting in place backup regime on our phones from now on!
Will let you know if any joy comes from the JTAG process
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Sorry, i totally forgot about this Thread over all the other things in the last weeks (Starting a Business, moving to a new Place.. etc).
scarecrow420 said:
Hi, just wondering if you had any updates to your story?
Click to expand...
Click to collapse
Yes, i sent it in for repairs, and got it back two weeks later. They had to replace the Mainboard and some other Parts(plus some they broke during Repairs), i could not get any information about the possible causes other than "there are many"... It was covered by the warranty though.
I dont think they could get any data from the Phone.
scarecrow420 said:
Will let you know if any joy comes from the JTAG process
Click to expand...
Click to collapse
I would appreciate that
scarecrow420 said:
Reading your recent comments it is interesting to note that we do have an external power brick (IO Gear 11,000 mAH unit) that we sometimes have charged the phone on. Potentially we even used the 2.1A output from this power brick rather than the 1.0A output on occasion.
Click to expand...
Click to collapse
If the cause is indeed the power brick, i will have to check mine again (measure its output). It is supposed to have 5.0V 1.0A output only, which is the same that the HTC Charger is labeled with.
Well, good luck with your Phone! But if your Phone is as dead as mine, i am afraid you probably wont get those Photos back...
-
Ok, i got my phone back without trouble - but i am still researching (when i have got the time ) the causes and a possible solution for this problem. So, if anyone has any information that could be helpful: please post it here!
Hi guys! Sorry for my bad english but i'm italian. My HTC One gone in QHSUSB_DLOAD mode 3 times (it's not a joke) and i've still it in my hands
This is my configuration now: (today my phone entered in QHSUSB_DLOAD mode)
Firmware = 4.19.401.8 (Darkbootoader)
ROM = SkyDragon v12.0
Kernel = ElementalX 13.0
PVS = 5
Today when tried to turn on the screen with doble tap it do nothing, screen was completly black and same thing when i hold the power button with vol down. After i plug in USB (it was a normal nokia cable) cable and hold power + vol. down for about 20 seconds (there wasn't LED or blinking button, anything) it's boot into bootloader:highfive:
I suppose (because every time my phone bricks when i do too Undervolting) it has "hangry" of energy and it boots up anymore if i don't give him an "help". The same thing when i had the MIUI with the same undervolting
Maybe is too much Undervolting the reason of hard brick, did you undervolt your CPU like me?
Did you find out any answer?
Where you able to bring it back to life?
Did you send it back to HTC for repairs? How did it go?
Would this work?
http://unlimited.io/qhsusbdload.htm
Dredead said:
Would this work?
http://unlimited.io/qhsusbdload.htm
Click to expand...
Click to collapse
third time.
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Hi, I Have Same Problem Since A Month With My HTC One M7 32GB
I Got this phone as a Gift From USA HTC one M7. My Phone Just got hanged on lockscreen when i try to restart it, it turns off but did not turn on,no single light is turning on, no screen light or notification, no recovery or download mode. its like a brick piece. i tried all charging tricks such as USB PC ,Wall Charger for Hours, Orignal Charger and rest things, i cannot send phone to USA , i am in qatar, what should i do, any guys who experienced such problem and how did they solved it and, what will be the cost if no warranty. any help ? thanks in advance. :crying:
till22 said:
To make a long story short (like you did in the OP), I have to same problem
The cause: flashing newer firmware version. All the symptoms are exactly the same. When I get home from work today I will try these 2 things, they are a little variation of what I already tried:
http://htc-one.wonderhowto.com/how-to/fix-soft-bricked-htc-one-by-flashing-new-rom-via-adb-0154361/
http://www.androidlegend.com/how-to-use-adb-fastboot-commands-with-your-android-device/
I don't have much hope that I can fix it myself and am already in contact with HTC though. The main problem is that I'm in Argentina and I bought the phone in Germany..
You didn't find any other possible fixes, right?
Click to expand...
Click to collapse
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
mkclarke said:
Hi, how did this go? I just bricked mine doing the same thing... upgrading firmware. I can't get it to respond to any of the suggested methods. What sucks is that the firmware update dialog in fastboot looked good to me. Sucks...
Click to expand...
Click to collapse
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
clsA said:
The link to the fix is on page one
http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
Cool, thanks! I wonder if a vm running linux would work. All my machines are windows. Not sure how the vm would handle the usb connection. I'll have to see what I can figure out.
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
clsA said:
I just used an ubuntu boot CD when I did it
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
Yes! I just thought of that after I posted. I think I still have an ubuntu live CD around here somewhere...
Thanks!
I'll be damned! This worked! I just popped in the latest Ubuntu liveCD and went to town. My phone is now up and charging. Once it's at 100%, I'll try pushing TWRP recovery to it and restoring my last backup.
Thanks again for sending me to that link!
---------- Post added at 10:42 AM ---------- Previous post was at 09:59 AM ----------
Done and done... pushed TWRP and restored my last backup. It's as if it were never bricked! And it also updated my kernel, which is what I was trying to do in the first place.
Just for future reference for anyone coming across this thread, there are two distinct types of bricks being discussed here.
The first results from a borked firmware update. In this case, everything works on the hardware side, it's just that the phone can't boot because the firmware is messed up. This is usually fixable using Dexter's method.
The second, and the problem experienced by the OP, is more serious and is hardware related. I have seen this occur with multiple HTC models. Something related to power management on the motherboard dies so that the phone no longer can no longer get power to start up. When this happens, the phone will typically have shut down without warning despite having a good battery charge. I have never seen or heard of a fix for it beyond returning it for warranty repair.
htc m7 pn07110 bricked
htc m7 pn07110 bricked
hi i have a problem when usin my phone it suddenly freezers and was not able to get acces to anything (Was rooted/Bootloader Unlocked/having Custom Rom/TRWP/S-ON).. tried to restore my rom by usin twrp 2.8. but there was no file and it cannot mount my storage...
Then, found on a thread to restore stock ROM via RUU, so i relocked my bootloader and then find myself stuck at everything
When I plug in AC adapter for charging, phone load in bootloader, and whenever i press "Fastboot/Factory Reset" my phone freezes
Even fastboot and ADB command freezes my phone,
I need help please.
Code:
*** TAMPERED ***
*** RELOCKED ***
*** SECURITY WARNING ***
M7_U PVT SHIP S-ON RH
HBOOT-1.57.0000
RADIO-4T.28.3218.04
OpenDSP-v32.120.274.0909
OS-6.09.401.111
eMMC-boot 2048MB
Nov 12 2014,21:44:28.0