Samsung Galaxy Note - unable to update - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

So the problem is very simple... I've received a message informing me of an update, I've also downloaded the update. But when the phone restarts I get an error message telling me update could not be installed. I've tryied usin Kies as well but it tells me my device cannot update trought Kies... Any ideas?
Sent from my GT-N7000 using XDA

Im new to Note and to android.I bought the phone from amazon.de a week ago.I download kies but it didn't recognise the phone.I unistsll kies and put it again and finaly it show it the update was there and did it.Give a try to kies again and it might work
Sent from my GT-N7000 using xda premium

Hm, my Kies could read the device but it just couldn't upgrade :-(
Sent from my GT-N7000 using XDA

Related

Not recognized by kies

Kies mini can't recognize my ROOTED CAPTIVATE. No customized rom. Shows unregistered device. Any idea?
Sent from my SAMSUNG-SGH-I897 using XDA App
Try multiple ports, madge sure you are using original cord
mcord11758 said:
Try multiple ports, madge sure you are using original cord
Click to expand...
Click to collapse
I am using the original one.
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you able to mount your phone to your pc and copy files back and forth
Did you ever flash a rom based off another phone (I9000, Rogers)? There are some roms that will change your product id.
Sent from my SAMSUNG-SGH-I897 using XDA App
CB650 Wolf said:
Did you ever flash a rom based off another phone (I9000, Rogers)? There are some roms that will change your product id.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
+1 if you have your product code is probably incorrect
http://forum.xda-developers.com/showthread.php?t=881162
This solved my unregistered device problem.
It didn't fixed my borked IMEI but it did allow me to update via Kies again. Everything on my phone works, save for Market which always breaks on a stock AT&T rom within a day. Every other ROM it works on. After flashing a few I9000 ROMs and a couple Rogers, I had the issue.
Flashing back to stock didn't fix it. Methinks we need to get some ROM cookers to fix that one up...
Galaxy Note not recognized by Kies after OTA update
Dear Experts,
I had bought Galaxy Note recently in India GT-N7000, after turning on the device it found OTA and I updated the same now the Version is BB Version DDLA2 and Kernel Version DDLA5. But after this when I connect my phone back to my laptop it does not recognize and comes up with a message "Reconnect the device in Samsung Kies (PC mode). Current Connection Mode not supported my Kies" Following where the troubleshooting I had already did. Only one this which I observe new is previously when I use to connect my phone my phone use to notify MTP Connection at the top of the screen but now it says USB Connected Select Files to/from your computer
1. Uninstalled and re installed Kies
2. Clear Phone Cache through Recovery Mode
3. Tried the "Troubleshoot Connection Problem" in Kies
Please help
Thanks in advance
Cheer's
Pinaki

[Q] kies recongized device

Hello,
I upgraded my att captivate to Froyo when the official release was issued through kies. My friend was having problems getting the drivers to load on his PC so I told him to bring his phone over and I would use my PC to upgrade him to froyo through kies. Well we just plugged in his phone and kies is saying that it is an unrecongized device. So I plugged my phone in and it is saying that for my phone now. I don't understand it worked a last month when I upgraded to froyo. Anyone have any ideas? Thanks in advance for you help.
Jason
did you change anything on your phone? Rom, kernel, modem, root?
Also I had that problem with full verdion of kies so I tried kies mini and for some odd reason it worked.
One last thing... Make sure you select kies update on your phone after plugging the usb
Sent from my SAMSUNG-SGH-I896 using XDA App
Correct me if I'm wrong, but USB debugging should be
Off( how else to select kies).
Sent from a place my wife doesn't know about (yet)

Tab won't conect to kies

Hello, I am trying to conect my tab to kies, but it says that it does not support the device. I have tried everything. Need help.
Sent from my SGH-I987 using XDA App

Problem in updating new firmware for India

Today the new firmware upgrade was released for galaxy tab in India.However I am not able to update from Kies.The version of Kies I have is 2.0.1 and it recognises the tab and says new firmware is available but can be downloaded after updating Kies to 2.0.2.I updated kies but after that update the computer does not find drivers for the tab and tab cannot connect through the kies mode.
Any body else facing this problem and has some solution
Instead of kies use checkfus downloader to download and install the firmware using odin.
Sent from my GT-P1000 using Tapatalk

[Q] Upgrading Firmware via Kies (strange problem)

Hi all,
When I first got my note the other week, I was able to connect via Kies to upgrade my firmware. Afterwards, Kies listed all of my info under "Firmware Information". But now there's a problem because this no longer works. Instead of listing my info, I get the message "Your device does not support software upgrading via Kies".
The only difference I can think of is that I now have an AT&T SIM card in my phone. (There was no SIM card in my phone when Kies was working fine) I'm using my Note as a GoPhone, so do you think this is the reason why Kies is giving me this annoying message?
Thanks in advance, everyone, and have a Happy New Year!
Hi
I have same problem and i dont know if i can help. But what i did was i unrooted and restore factory my GN and after that the kies started to recognize my note. then i did un update.
Hope it helps.
Yeah, this is such an annoying problem. Everything was running smoothly until now. I've read that disabling USB debugging would solve the problem, but I tried that. It didn't help. Then I read that the phone has to have the right CSC using *#272*IMEI#, but that didn't work either. My phone is already set to 'DBT' (Germany).
Anyone know how to help us out here? It would suck if we had to do a factory reset every time there's an update.
I don't think this is a permanent issue. I upgraded my completely OEM phone last week, this week I've plugged it in multiple times, and it worked and recognized it. Yesterday I plugged it in and it didn't, it gave me the same error. I think it may be an error on Samsung's end. Maybe?
Beethoven9th said:
Hi all,
When I first got my note the other week, I was able to connect via Kies to upgrade my firmware. Afterwards, Kies listed all of my info under "Firmware Information". But now there's a problem because this no longer works. Instead of listing my info, I get the message "Your device does not support software upgrading via Kies".
The only difference I can think of is that I now have an AT&T SIM card in my phone. (There was no SIM card in my phone when Kies was working fine) I'm using my Note as a GoPhone, so do you think this is the reason why Kies is giving me this annoying message?
Thanks in advance, everyone, and have a Happy New Year!
Click to expand...
Click to collapse
You are as i would guess with a german note and have updated to kl7 or kl8 both are not suported from samsung they called the firmware upgrade back, to many minor/major bugs on them so they forced to close the update so now kies if you have kl7 or kl8 it says your device is not suported.
Hope it helped wait few days they will give a new update for it and it will recognise it again.
Sent from my GT-N7000 using XDA App
Braxos said:
You are as i would guess with a german note and have updated to kl7 or kl8 both are not suported from samsung they called the firmware upgrade back, to many minor/major bugs on them so they forced to close the update so now kies if you have kl7 or kl8 it says your device is not suported.
Hope it helped wait few days they will give a new update for it and it will recognise it again.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yes, you are absolutely correct! I tried it the other day, and Kies did in fact recognize my Note this time. Thanks, man.

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