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Hi All,
A few days ago, a client of mine brought me back his diamond saying that the music player was not working.
After more than 8 hours of trying to fix this issue by trying everything I could find on this forum and every possible solution my imagination could think of, I'm left no other choice than asking the community for help.
When ever I put a large amount of files on the storage card (around 3Gb) and use the TF3D interface to play the music, Audiomanger_eng.exe crashes (sometime other files crash but I forgot the names).
Now, I have tried pretty much everything:
1. I tried both WMP 11 to transfer the files and the direct copy/paste of the files to the storage card.
2. I tried putting another set of songs coming from a different PC
3. I tried having all the songs together in the same folder (that caused even more issues as album arts were overlapping) and I tried the WMP function to get each songs in its correct subfolder (ie: artist... Album...).
4. I tried deleting the database file of the AudioManager (which causes it to rescan all the files which it does but then crashes as it tries to play certain songs)
5. I tried on two different Diamonds, using 1.93 in English (HK), 1.93 in French, TOM_DiamondProject_v3.2, Dutty's latest rom. Through this I tried the original HARD SPL of HTC and also Olinex and another guy's one. (All the test I did using these various ROM created approximatively the same error though varied slightly from one ROM to the other)
6. I have also tried a million soft reset and hard resets.
7. I have tried loading the music in Windows Media Player Mobile which works perfectly but does not change anything to the problem I have with the TF3D player.
8. Following stevedpl7's comment, I went in the file explorer, created a new folder called My Music, then I cut and paste all the music from Storage/Music to Storage/My Music, went to the application data/HTC/AudioManager_eng/ and deleted the database file: AudioManager_Eng.vol, then I did a soft reset. When I now go to the music Tab, it crashes before I even get a chance to play a song. In the music list, I can see all the transferred files.
9. And many other small things....
Any idea or suggestions?
Just a quick question about where you are putting the music files?
I have exactly the same problem if i save my music foldes to Internal Storage\Music (which is where WMP saves them by default)
However when i created a 'My Music' folder in the Internal Storage\My Documents All worked fine. So Try....
Internal Storage\My Documents\My Music\''your music here''
As i said you may well have to create the 'My Music' folder, on my Diamond only My Pictures and My Videos were there by default.
Hope this helps.
I have the same problem, the only thing I can put it down to is the new 1.93 ROM from HTC, as it was working fine until I flashed the phone with this ROM.
I have tried the solutions above and it still isn't working, so if anybody else has further ideas please let me know, if not I'll wait for the official word back from HTC and post their solutions up here also.
Sadly, it didn't work either for me
Thanks you Stevedpl7 for the info, sadly I have tried and the problem even got worse
I went in the file explorer, created a new folder called My Music, then I cut and paste all the music from Storage/Music to Storage/My Music, went to the application data/HTC/AudioManager_eng/ and deleted the database file: AudioManager_Eng.vol, then I did a soft reset.
When I now go to the music Tab, it crashes before I even get a chance to play a song. I the music list, I can see all the transfered files.
Are those files made from scratch on your or the customer's PC, or were they downloaded from the Internet? I know that some downloaded MP3s are defective, furthermore some players do not understand all variations of the MP3-format like VBR, joint stereo et al. There is no strict "standard" for MP3, the technology has developed over the years and no one has made an attempt to define "levels" as they did with MPG-2 or with DivX. So there is always a level of uncertainty whether a player is able to play all files. A resampling with a MP3-software or even converting them from MP3 to WMA might help.
It's always a good idea to use WMP on the PC to create MP3 or WMA. Not because it excels in quality, but because it uses very standard features in the format.
Have fun!
Lost_in_translation said:
Are those files made from scratch on your or the customer's PC, or were they downloaded from the Internet? I know that some downloaded MP3s are defective, furthermore some players do not understand all variations of the MP3-format like VBR, joint stereo et al. There is no strict "standard" for MP3, the technology has developed over the years and no one has made an attempt to define "levels" as they did with MPG-2 or with DivX. So there is always a level of uncertainty whether a player is able to play all files. A resampling with a MP3-software or even converting them from MP3 to WMA might help.
It's always a good idea to use WMP on the PC to create MP3 or WMA. Not because it excels in quality, but because it uses very standard features in the format.
Have fun!
Click to expand...
Click to collapse
They are mainly downloaded MP3s and a few WMAs. When I transfer the files using WMP, some are converted. The thing is that all these files work fine in Windows Media Player on the Phone.
I just realised that there is a possibility that if your MP3's has the album artwork embedded into the files. the audio manager would crash.
currently i'm doing a trial and error of it and have yet to fully test everything out just yet.
would anyone like to comment or verify if the embedded artwork might be the cause of crashes?
I think you are right. I have tried putting one song with the artwork embeded and it crashes the software!!!
erm. and yet. i did manage to sneak in one album with an embedded artwork. :\
but that was 1. i tried it with another album with the embedded artwork and had a crash.
I'm now thinking about giving up and installing TF3D config tool to hide the music tab and then install the old audio manager to play the music
http://forum.xda-developers.com/showthread.php?t=407145&highlight=audiomanager
http://forum.xda-developers.com/showthread.php?t=405749
This is painful...
just spent 3 hours trying to figure out which mp3's work and which doesnt.
like wth... i dont get it. someone please assist in explaining how audio manager works ?
Same problem here, anyone knows how to solve this?
Note even the original demo tunes work
Audiomanager worked fine before (1.37 ROM), but when I updated to 1.93.413.3 SVE not even the "built in" demo tunes work. It just hangs on the first tune... Removing the .vol file does not solve the problem. Windows Media player can play the tunes without problems.
Use MP3Tag to mass delete all coveralbum info from your MP3 files on the PC side and then resync everything back using WMP. This solved all freezing problems with the TF Audio Manager for me. MP3Tag can be found here: http://www.mp3tag.de/
coredump said:
Use MP3Tag to mass delete all coveralbum info from your MP3 files on the PC side and then resync everything back using WMP. This solved all freezing problems with the TF Audio Manager for me. MP3Tag can be found here: http://www.mp3tag.de/
Click to expand...
Click to collapse
Confirmed that this method does work
Works but people embed album art coz they want it to show up in the AudioManager in the first place. Now the only way to do is, is to extract the album art, rename it to folder.jpg and put it in the song's album folder. This is a really huge hassle especially if u've got tons of files embedded with album art....
Did you find a solution in the end ?
This issue is not tolerable for such a ppc... .
So if I happen to copy too many albums or mp3 files, my phone would crash and won't be the music ?
cornwall said:
Did you find a solution in the end ?
This issue is not tolerable for such a ppc... .
So if I happen to copy too many albums or mp3 files, my phone would crash and won't be the music ?
Click to expand...
Click to collapse
U have to remove your embedded album art from your mp3 first before transferring, and then extract that album art and put it in the same folder as the mp3 with the name folder.jpg. A huge hassle for people who have a huge collection of mp3s with embedded artwork.
Anyways, I've written to HTC Tech Support about this and "strongly suggested" to them a ROM update for this issue.
Audio Manager crash with mp3 in VBR mode ! I've converted my mp3 in CBR mode, and all went ok !
Is there a better solution to this than removing the embedded artwork?
Alright so I'm trying to get my music onto my phone and I am running into some issues. I tried first to drag and drop onto my 16 gig storage card and got all the music on there but when I would go onto my Windows Media Player it would search and find the files then it would add about 3 or 4 then quit. So I did some searching and ended up finding out that I should delete MSMdata. So I did. That did not help. So I decided to try HTC's audio player and it would search, find the files, then quit out. So I then went to Kinomo freeplay which found the files and could play them but only about half of them because the other half are in AAC format. So I did some more searching and found that using Windows media player to sync my music with my phone is supposed to work, but sadly it didn't help. WMP find the files then quits out, as does HTC audio player. Kinomo freeplay finds the files but there are about 3-4 copies of every song and only 1 copy works. So now I am out of ideas and very frustrated. Anyone got any ideas/ suggestions?
-John
Could it be that one or more of the music files are corrupt?
Does DRM mean anything to you ? Is that the problem ?
I recommend Mortplayer. It's the best MP3 player bar none and it's free!!!
Hey,
I got my TD2 this morning and i love it.. such an amazing phone.
Altough probably from my mistake, i have problems with my music.
I got a MicroSD card, and i put some songs on it, and put it in the phone, and they played fine. Bu then i wanted to be cool, and a few of my songs didnt have an album photo, as i was scrolling between them, so i thourth i add photos to everyone of them. I got my MicroSD card out of the phone, and deleted the songs of it, and added photos to my old songs and put those on to the SD card again. But in the phone, in the Music album at "Now Playing" all the list of songs shows, without album and i cant click on them. I cant play it, a cant delete (i dont know how.)
If i go to the File Explorer -> Storage Card -> Sounds -- Its empty, but there are all the songs on my phone, and idont know how to get rid of them.
How do i clear the whole playlist, artists, songs on the phone ?
Or what do i need to do?
Anyone got any ideas ?
I apprichate the help in advance.
Have you tried a soft reset?
Disable Tflo3d
Soft reset
Delete in Application Data\HTC\AudioManager_Eng the file AudioManager_Eng.vol
Enable Tflo en let the musictab search again
When I first got my TD2, I loaded a lot of my MP3 music into the SD card; these albums also have pics. Then when I ran music from TF3D, after a few secs, the track will hang. This happened not only to MP3 from my SD card, but also MP3 titles that are preloaded into the TD3 (2 music pcs I believe). I tried all sorts of things; even wrote to HTC Support but could not resolve the hang problem. Then, by coincidence, I put a different SD card (with no MP3 files) into my TD2. To my surprise, the hang problem disappeared. Subsequently I deleted almost all of the MP3 files from my original SD card, but kept just 2 albums (with pics), and TF3D Music played these without any problems. Still don't know the cause of the hang; I know the MP3 files were a problem, but can't pinpoint exactly which MP3 file or pic.
Oh guys, your awsome
Thanks very much for your help.
Okay so I have touch flo on my phone and when I try to play any music from the audio manager, it plays like fifteen seconds of it and then refuses to play anymore.. Any thoughts on how to get it working?
this has been discussed many times in several threads here.
in most cases, the problem is a "bad" mp3 file. some decoders are resilient to corruptions in mp3 files while others are more sensitive and tend to puke out with the worst files.
now why would it continue to play for a few seconds and then crap out eventually? because the htc audio manager catalogs your files in the background and it is this background process that causes audio manager to crash when it encounters the corrupt file(s).
the solution is to dump all your music files to your desktop/laptop. and then copy back a few files at a time until you find the file(s) that cause the issue. then simply leave out those files from your storage card and you'll be good to go. a good approach might be to go folder by folder (or album by album cuz thats the way i have my collection set up )
good luck!
Hi guys......I've been using Apex 5.3 and I've noticed something......You make a playlist in your favorite music player and then reboot the phone, after the reboot and the media scanner, you check the playlist and there are no songs in the playlist!!..............I've notted that it just happens in Android 2.2 Froyo, when i was whit a GB ROM It didn't happen...... I would like to know if there is any way to avoid this!.....It's annoying making the same playlist a lot of times!!! I would appreciate you to Help Me
And....sorry for my bad English ...........If you don't understand my words tell me please I'm just learning and i'm from Mexico!! Greetings
I have similar issue with mixzing. Playlists are lost after flashing roms. Any suggestion on how to preserve my playlists
mansared said:
I have similar issue with mixzing. Playlists are lost after flashing roms. Any suggestion on how to preserve my playlists
Click to expand...
Click to collapse
Your playlist are usually saved on your sd card as a little file. You could back it up and re-open it after flashing a new ROM.
Might be different with different player tho, I haven't tested it. Just my though on it as I don't use playlist
Do you know where I can find this file???
caddi234 said:
Do you know where I can find this file???
Click to expand...
Click to collapse
Usually would be in a folder created by your music player (with the name of your music player). Although, like I mentionned, I don't use playlist so I'm not sure where they would be placed
I'm going to go ahead and mention this now:
This is an issue relating to the media scanner. It is not specific to any one application, phone, or ROM. I've done a ton of searching on Google for an answer, and it is obviously not restricted and seems to come from the media scanner. Winamp, Songbird, PowerAMP, Instinctiv, Android Music, etc... all seem to have this problem.
As far as I know, there is no fix. Your best bet is to get an app that will let you sync playlists from your computer, and sync regularly. If you use an app that saves playlists as .m3u, you can create a new folder called .NoMedia, and media scanner will ignore it, and thus, not try to update it. If your app does not create playlist files, your playlists are stored in a database file and you're really out of luck.
Please, if anyone knows of a fix, please help!
rmikulus said:
I'm going to go ahead and mention this now:
This is an issue relating to the media scanner. It is not specific to any one application, phone, or ROM. I've done a ton of searching on Google for an answer, and it is obviously not restricted and seems to come from the media scanner. Winamp, Songbird, PowerAMP, Instinctiv, Android Music, etc... all seem to have this problem.
As far as I know, there is no fix. Your best bet is to get an app that will let you sync playlists from your computer, and sync regularly. If you use an app that saves playlists as .m3u, you can create a new folder called .NoMedia, and media scanner will ignore it, and thus, not try to update it. If your app does not create playlist files, your playlists are stored in a database file and you're really out of luck.
Please, if anyone knows of a fix, please help!
Click to expand...
Click to collapse
The only solution I've found is FLASHING A GINGERBREAD ROM...I haven't had problems about this in Gingerbread........But I think they are still a little unstables!! :S
I'm having the same problem with FroYo and PowerAmp on my Captivate but the problem only occurs when I unmount and re-mount the SD cards and then the media scanner runs. If I reboot on the phone normally the scanner leaves the playlists in tact.
If you're using PowerAmp there's actually a 2 different settings that fix this, under Advanced Folder options: No System Scan For Folders, and Create /MusicFolders. For the first one you just select which folders you want to exclude from the scanner, for the latter it creates said folder (on both SD cards) and then you need to move your music to the MusicFolders folder(s). I suppose the former is easier if you have your music spread out over both SD cards or just don't feel like moving your music underneath another subfolder. The trade-off to this is that you lose use of the System Library and can only use Folder Playlists.
I used the Create /MusicFolders option, moved all my mp3s under it, created a couple of playlists with a few songs each. Unmounted/re-mounted the SD cards and also rebooted the phone and let the media scanner run both times and the Folder Playlists were untouched. Hopefully there's a fix eventually but for now, I can live with cumbersome functionality of using only folders since I only use playlists and very rarely shuffle all the songs on my phone. Not having to spend a half hour recreating playlists is more than worth the tradeoff.