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Hi,
Searched the forum and didn't really find anything like the problem I'm experiencing (even though I might be very wrong on this ).
My device is S-OFF, has clockwork recovery etc. And I was using a custom ICS build (namely this: http://forum.xda-developers.com/showthread.php?t=1424260 )
And earlier today it froze (not super uncommon ). But I had to remove the battery because it was non responsive.
But anyway. Now it's dead!
Nothing happens when I press the power button.
Tried it by removing the battery a couple of times, pushing the button again.
No sound, no buzz, just pitch black screen.
Tried booting into the bootloader with "Vol Down + Power button". Same result here. Just black screen.
Tried connecting it to the PC to boot into bootloader from there. But the PC doesnt even recognize that I have plugged something in
(using dmesg says nothing about a device being connected.. which usually is not so good )
The only sign of "life" I get is when I connect the phone to the charger (or usb cable to the computer) without ever tried booting it with "power button" or "power button + vol down" is that the LED lights up orange.
If I have tried to turn it on it will not light up orange.
I have tried to have it for a few hours (with the light orange) on the charger, then booting it.. But with no luck
I kinda feels like my device has died! I dont really feel it has been bricked? Maybe hardware malfunction? which sucks since my warranty will not be valid because of S-OFF
Anyone have any ideas or tips on what I could possibly try with?
If you were overclocking, the cpu may have overshot. Probably 'hardwear'...
You might take it to a repair facility to diagnose if they can help.
If computer doesn't read it and no boot, nothing you can "do" yourself...
Sounds like brick :what:
sent from xda premium on an Incredible S
Check to see if it responds to any ADB/fastboot commands
cant run any adb commands
Since it's not recognized at all by my computer I cant do any adb commands.
Not list the device, not do fastboot etc.
I still have warranty on the phone, will the repair shop be able to see that I have taken it S-OFF? Or will they most likely just replace the motherboard?
The company I have to leave it to is notorious for being the biggest assholes in the history of this earth
and yeah... I had it overclocked! but only by one step (from oc virtious quattro) or perhaps 2 steps max.
If you cannot see the device on the PC at all, the service centre won't know that you are s-off. If you have a windows install, check in the device manager to see if the phone is detected at all.
Yeah htc has so many repairs they don't have time to mess around dude. They'll try to turn it on, and it won't, so they'll try a fully charged battery and it won't turn on again, they'll throw from anew motherboard in after that and if that doesn't work they'll give you a brand new phone. I'd say you have a 5% chance of them finding out your s-off.
Sent from my anus using xda crap
Hi, today I was watching a video on YouTube when my phone randomly turned off, and would not turn back on, I've tried to boot it by holding down volume down and pressing power button at same time, and tried volume up and power button too, Then I tried holding the phone directly under a desk lamp bulb (bright light trick) That didn't help neither, I had 60% battery when phone died, I tried charging with cable and charger it came with out of the box, I tried using a different cable, and an ipad charger trying it with both cables, Tried to check and see if my computer would recognize it and no, I plug it into the comp and nothing.
Is there any other tricks? I was running the latest SlimBean 4.2.2 and i have TWRP.
Since phone doesn't turn on, can I just take it back to AT&T for replacement in store, I bought it on release date from them. Ant other tricks?
barkmarkin said:
Hi, today I was watching a video on YouTube when my phone randomly turned off, and would not turn back on, I've tried to boot it by holding down volume down and pressing power button at same time, and tried volume up and power button too, Then I tried holding the phone directly under a desk lamp bulb (bright light trick) That didn't help neither, I had 60% battery when phone died, I tried charging with cable and charger it came with out of the box, I tried using a different cable, and an ipad charger trying it with both cables, Tried to check and see if my computer would recognize it and no, I plug it into the comp and nothing.
Is there any other tricks? I was running the latest SlimBean 4.2.2 and i have TWRP.
Since phone doesn't turn on, can I just take it back to AT&T for replacement in store, I bought it on release date from them. Ant other tricks?
Click to expand...
Click to collapse
Take it back, its a paperweight as is. You've tried everything i would've suggested. Something obviously failed, no tricks or common fixes for your issue. Just broken
After 14 days you deal with warranty services. Just call at&t and they will send you a new one. You send them the dead one. It's quick and painless.
gunnyman said:
After 14 days you deal with warranty services. Just call at&t and they will send you a new one. You send them the dead one. It's quick and painless.
Click to expand...
Click to collapse
Ah okay, so going into store is no use? even if i got insurance?
Nope. Unless you have a repair center. But you will probably have a new phone by day after tomorrow. Turn around time is usually next business day.
gunnyman said:
Nope. Unless you have a repair center. But you will probably have a new phone by day after tomorrow. Turn around time is usually next business day.
Click to expand...
Click to collapse
Thanks well I called them and they're sending a replacement phone, Wish they could replace it with a black one, Also i've been told its not brand new, I hope the device they send has no scratches or gaps, Mine didn't have any.. also I had a custom rom loaded on my device... it was rooted, will it be a problem and will they find out once they receive my device?, I can't turn it on so i cant turn it back to stock.
I've never gotten a refurbished phone that didn't look perfect. And it's bricked so they won't be able to tell anything and wouldn't care anyway.
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
N345H said:
One thing to add. When I plug the phone into the PC via USB, I can press power and up or down volume and can hear the connect and disconnect sounds happening with my HTC One but still no power or sign of life. Anything going on I can't see?
Click to expand...
Click to collapse
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Going through exactly the same thing here. Phone was working just fine, had stock Android 4.3 installed after rooting with CWM and now the only response I get from it is when I hold down volume down and the power button I get the USB unplug/plug unknown device sounds on the PC.
Any help at all will be greatly appreciated.
n1234d said:
Good. Now just keep holding the power+vol down till the buttons below the screen flash, then plug it into your pc whole holding the combo, and keep trying till your phone boots up
In the bootloader
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
N345H said:
But that's the problem. The last time the buttons below the screen flashed was just before the device died and now nothing except the connect/disconnect sound from my PC
Click to expand...
Click to collapse
So now if you hold the phone power+vol down buttons the lights don't flash? Try holding them for longer, also try holding a flashlight to the light sensor while holding the button combination..
Sent from my iPod touch using Tapatalk
I got the same problem yesterday
my htc one is flashed with google edition 3.4 for few months ,suddenly it is black and no charging light nor response to any combination of power plus volume
I put for few hours on charging no any response
when plugging it the desktop in device manager just feel like something is attached to pc (do just like(refresh)
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
n1234d said:
I've just read about how this problem could've happened because of using 3rd party chargers with a higher voltage/ampere rating.. Is that true?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
joaoluizsv said:
I've been using Samsung and Nokia chargers every now and then. But it seems stupid something like that would be enough to toast a phone. Don't phone components have surge protectors?
Click to expand...
Click to collapse
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
n1234d said:
They should be having them, but how else could you explain so many stock phones getting bricked?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
joaoluizsv said:
It's just weird. I've taken great care of the phone and it bricked for no decent reason. It wasn't charging or anything. It was simply on the top of a table, in the shade. Whenever I plug it into the computer, I get the QHSUSB_DLOAD unrecognized device, which is also weird. If the motherboard is fried, it shouldn't be recognized at all, right?
Click to expand...
Click to collapse
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
n1234d said:
It will actually get recognized.. But this unfortunately is a hard brick.. Looks like this is the mode in which Qualcomm/HTC inserts initial codes into the phone to make it work.. Like maybe it programs the bootloader at this stage?
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
joaoluizsv said:
I'm downloading the RUU as a hail mary, but I'm not very hopeful. Worst part is that I live in Brazil and have a device from Australia. It's going to be a HUGE amount of trouble to get it replaced, apart from all the stuff I had on it.
Click to expand...
Click to collapse
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
n1234d said:
You need to be able to boot up at least in fastboot mode to flash an RUU.. I tried when my phone died.. 99% it won't work. Getting a replacement is all you can do.. Unless you find somebody in your area with a jtag box and a good level of expertise/experience.
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
joaoluizsv said:
Yeah, some places have the JTAG box around here, but they don't work with HTC One, since the device didn't officially come to Brazil. I guess I'll have to figure out how to get my phone to Australia and then back again.
Click to expand...
Click to collapse
Well, you do have world wide warranty, you could take it to an htc service center nearby..
Sent from my iPod touch using Tapatalk
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
N345H said:
Ok, I have a HTC One from new, only a few months old. 4 days ago I rooted my device and flashed with Android Revolution HD, Android 4.3 (Jelly Bean) - latest official HTC One 3.57.401.500 (WWE) firmware (3x.x series). Everything has been working like a dream, perfect.
Last night I was listening to some music via Google Play when everything stopped and went blank, I pressed the power button and the bottom buttons flashed 4 times (reboot?). The battery at the time was at 70% +
No matter what I try now, power + up volume, power + down volume, power + both volume, just power will not get my device to boot. I am currently leaving it plugged into the mains to see what happens but there is no LED light on.
Can anyone out there help me besides saying send it back for repair
Many thanks in advance
Click to expand...
Click to collapse
Try these steps to boot:
Hold your HTC One's light sensor below BRIGHT light then try some combinations with volume down and powerbutton until it boots... If it doesn't tell me
---------- Post added at 04:51 PM ---------- Previous post was at 04:50 PM ----------
N345H said:
Just in case anyone wanted an update on this. Fried board and HTC replaced so I have a shiny new One now
Click to expand...
Click to collapse
sry.. overlooked this answer.. did they do it for warranty?
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
N345H said:
Yes it was done under warranty. No questions asked, called the helpline and the next day I received a knock at the door from UPS. 5 working days layer I received a new One
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My phone just did the same thing. Tried to turn it on and nothing Plugged in the charger and no light.
How I turned it on.
Hold down the volume up key and the power key for days, it finally turned on. Battery had 80% charge. Powers up and charges now. Let me know if it works for you.
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
shranav said:
Hello,
My Phone Suddenly Stopped working while i was accessing an app on it. I suddenly got app fore close errors of almost all the apps running in background. Than phone lost its signal. i tried force rebooting it by holding on the power button. the button lights (at the bottom) blinked for few time and my phone got off. And never turned back on. I am not getting Red Charging LED. i tried all the combinations of power button with volume rocker up,down, holding three buttons simultaneously. i tried charging my device on regular intervals from 15 minutes to 2 hour. but it wont turn back on. i was on insert coin 6.0-5. i am using original charger to charge my phone.
Please tell me any alternates i should try.
Click to expand...
Click to collapse
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
n1234d said:
Connect it to your pc. Look in device manager. Does it say something like QHS-USB DLOAD?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
yes id does but the driver wont install automaticaly
shranav said:
yes id does but the driver wont install automaticaly
Click to expand...
Click to collapse
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
n1234d said:
Well, don't bother, your phone is hard bricked, take it to the service center and get it repaired. They'll change your motherboard for you.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
shranav said:
well That Sucks. Will they change it under warranty? My bootloaders were unlocked nd i was running on Insertcoin Rom. Is There any probable reason for such cause?
Click to expand...
Click to collapse
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
n1234d said:
Yep, they won't have a clue, they can't turn the phone on either. I don't know about a reason, mine bricked in the same way, was running ViperOne and s-off, unlocked. They replaced it for me, no questions asked.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
shranav said:
Thanks Just Noticed you are From Mumbai. I am also from India. Hope will not face warranty Issues... Thanks for the Help
Click to expand...
Click to collapse
hey i am also from mumbai and my phone is also not working same way as yours .
i was transfering files from pendrive using usb otg cable.
i was using htc one with maximus hd sense rom s-off and rooted with the necessary charger.
it wont start as well as no red led is turning on .
it seems to be bricked.
if you have gone to service center then please reply me imediately.
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
achilles71753 said:
Hi,
I recently went on vacation taking my 11-month old HTC One with me. Everything was working fine until one afternoon I went for a swim and returned, only to find my phone not switching on. That was puzzling, since it had about 50% charge left, and I was gone only for about 30 minutes, keeping the phone in my bag. I returned to my room and kept it on charge. No blinking red LED, no solid LED, nothing. Started to panic and tried various solutions specified here, all button combos I knew of (Power, Power+Vol Up, Power+Vol Down, Power +Vol Up+Vol Down, Light trick), but nothing worked. Connected phone to PC, and could hear the familiar 'USB Connected' sound, but nothing else apart from that, no storage device detection, nothing. Tried ADB, fastboot but since device is not being detected, they're useless. Kept it on charge for the whole night, still no response.
Decided to sent it in to HTC Service Centre, guess what, they call me back and say there's LIQUID DAMAGE to my phone's motherboard and I'll have to choke up Rs.14500 (around $250) to get it repaired. I argued vehemently that the phone was nowhere near water but to no avail. I took the phone back from them and was by now totally in despair. Kept it in rice for 2 days, still nothing. Tried out a local repair shop but the guy there has no idea about single case phones. My phone has everything stock, stock ROM, stock Sense OS and with Android 4.3 updated. I am really at my wits end now, and can't afford to pay that much, particularly considering the amount I had to cough up to get it. Guys, please HELP!! :crying:
Click to expand...
Click to collapse
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
alray said:
I don't think we can help you with hardware damage. Your phone's motherboard is dead... from liquid damage or not idk but the fact is that it must be replaced and you have to pay someone to do the job or buy the part and fix it yourself if you have the high level skills required.
Sorry ;(
Click to expand...
Click to collapse
But how can it be concluded that my phone has hardware damage if I haven't done anything to it?? My phone's still under warranty..
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
intenman1 said:
Achilles try holding the power button and volume up under a bright light for two minutes. I know it sounds crazy but it worked for many people with similar issues.
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I did try that as I specified above, held the device with Vol Up + Power, Vol Down + Power under a bright CFL light (tube), no response.
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
mrao said:
Try plugging it into a USB port ..leave it for about an hour...and then unplug and immediately plug it back into a wall socket..and while it's plugged in, try powering it up after about 10 mins...I've seen this working more times than one for the Galaxy Tab 3..no harm in trying it out.
On a lighter note, are you sure you didn't take the One along for the swim ??
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks.. Will try that too.. And no..I remember coming back and taking it out of my bag..
Nothing has worked. I really don't seem to have any choice now but to give in the phone for repair.