Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
I found this out the hard way. We should start a list of software that does it, heres the first that I found will black screen your tilt, do NOT use this.
Levenums taskbar battery meter
http://forum.xda-developers.com/showthread.php?t=277790
You will black screen and lose everything with it as I found out twice on my tilt. It loads at widows startup during the windows screen.
Another non compatible program!
please note that if you install "arabizer13bn277.exe" or any of its product on your Tilt YOU WILL brick the device and you will need to re-set it to factory ROM.
if u do factory rest
we will loose all the phone nos & information of contact
Im not able to sycn & save Telephone nos & notes on induvisale nos
How else can i save nos on comp
or should i get a new phone & then ask AT&T phone people to help me set it on the new phone
Please help
While this won't BLSOD (BLack Screen Of Death) your Tilt, it will definitely kill your GPS and should be avoided at all costs - Map4PDA.
If you install it and run it, it starts searching for your GPS and eventually hangs, requiring a soft reset to recover use of the phone. After a soft reset, the GPS no longer works. Too bad there isn't an option to manually specify GPS settings because it's a sweet GPS mapping program ala Google Maps that can switch between MS Live!, Google and Yahoo maps (plus one or two others I think...).
Man i hope this works!!!!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
rednekvolfan said:
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
If you have a HardSPL, re-flash your Radio to a newer version. That can fix a black screen if you just upgraded your ROM. Just remember that you may need to try a few before it finally works.
Cant flash anything til I get it to reset.
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
I got the black screen from flashing wm6.1 from htc e-club site. The new OS came up fine but when I restored my files with Sprite (only because PIM back up log couldn be found on memory card) the annoying Att animation starts but when the WM6.1 screen is supposed to come up screen goes black. Tilt WILL NOT hard reset with soft keys and stylus! I even attempted to re-flash 6.1 in hopes for a hard reset that way, but usb is even un-responsive! If this black screen reset you posted works, be looking for a donation from me!!!
Any other tips or suggestions would be greatly appreciated! I am new to all of this...but I have read, and read, and searched, and read, and have learned a good bit. But now I need HELP PLEASE!
Click to expand...
Click to collapse
I have the exact same issue. I am trying the steps above, but no luck so far. Any tips?
Ok it seems to be working. Any tips on restoring my data that was on the sprite backup?
rednekvolfan said:
As of now the phone is TOTALLY bricked! My pc doesn't even recognize it when I plug in usb. Really I'm getting two different screens. one is lit up but black, and the other is bars going down the screen Blk-white-blk-white...
I'm gonna try the steps above when I get home n pray for a miracle! I just had the screen replaed a month ago. I hate to lose her all over again! 8525n it for now!
Click to expand...
Click to collapse
This is from the manual -
To perform a hard reset using device keys
1. Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. (It helps to have three hands to do this part).
2. Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:
This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press SEND to restore manufacturer defaults, or press any other button to cancel.
3. Release the two SOFT KEYs, and then press the green phone button on your device.
Warning! Your device will be set back to factory default settings.
It worked for me! It returned me to the WM6.1 I just installed!
asfoor said:
Software incompatibility can cause your AT&T Tilt (HTC 8925) screen to go "Black", without the ability to perform and can render the phone useless.."briking your tilt"
The following fix will return the phone to factory specs only if you were using AT&T ROM. This fix is NOT tested on Other ROMS:
1. Remove your SIM card.
2. Remove your Micro SD Card.
3. Do a Soft Reset.
4. Immediately when the black screen appears, press and hold the On/Off side button ( hold for 25-30 seconds ).
5. Wait for 1 to 2 minutes, until a message appears on its own, saying that the phone reboot is non-functioning due to installing incompatible software. It also asks you if you want to re-set the phone to original factory settings to press "send" ( They mean the button with the green phone picture on it on the bottom of the phone), or press any button to cancel the process.
6. Press the button with the picture of the green phone.
7. Wait for 2-5 minutes and the phone will re-set itself to factory specs.
8. Phone will shut down itself. Turn it on normally and start fresh.
Good luck!
Click to expand...
Click to collapse
I had the same exact dang problem about the whole thing about getting the new rom from e-club and using sprite to backup and then upon restore of my back up, i just got a blank screen. I did this trick here and it worked perfectly. The real trick is step 4 and 5. I did what step 4 said to do except i held on for 35 sec instead of 30. and then after that i just pushed the send key (green phone button) a couple of times and then just let it sit for the 1-2 min and the magic message popped up! I followed through with the rest of the steps and voila! It works!
P.S. Dont forget to put your sim card back in.
Anyone get positive result from this method ?
I'm not.
My Kaiser have a black screen after unsuccesuful ROM update, and I can't flash him anymore.
Because PC recognize it as Flash Device, but noone from ActiveSynch driver's does not approach for this mode.
Any solution, please ?
I bricked my tilt after upgrading to 6.1 and using sprite backup to restore my data. I fixed it by putting my tilt in to bootloader mode by holding down the camera button and using the stylus for a soft reset. Once in bootloader mode the usb port on the device worked and I was able to reflash the rom. I will use the new method to restore to factory setting without having to reflash the the rom.
i am having the same problem as supereri and rednekvolfan. did you guys ever figure it out?
Reset worked
Hi everyone.
I had the same issue - backed up data using Sprite Backup, upgraded to WM 6.1 then restored data using Sprite Backup and the custom Device Update file that Sprite Backup requested. The phone reset and then would show the initial ATT and 3G screens then black.
I used the modified steps outlined by live2c2morrow -that are a modification of asfoor's original post and they worked.
Black screen appeared - held the power button for 35 - 40 seconds, pressed the Green Send button a couple of times then waited - 5 minutes later I received the message that the phone failed to boot and was given the option to reset the phone to factory defaults.
The key is to be patient - the screen will appear eventually.
Also - the first few times failed and I think I was inadvertently pressing the PPT or wheel buttons on the other side of the device.
Thanks to everyone on this thread - I thought I ruined my phone!
Sprite Backup - upgrade
I am upgrading my Sprite Backup to version 6 and will try the restore again.
Hey guys,
My tilt just got the red light and screen stoped working. I mean I can go throw the icons manual with the scroll key but what ever I touch on the screen nothing happens? any Ideas what should I do? is this related to red light issue? by battery is charged 99%
Thanks
any one knows anything about touch screen not working?
I had the exact same issue once when toying around with touchflo on my tilt. Both the red light and the dead screen. I had to do a hard reset, and that cleared it up. It's a drastic step, but it worked. Hopefully though there's a better solution out there for you. Good Luck!
how do I do a Hard Reset?
When I had the HTC appache, it used to be I had to hold down both soft buttons, and then click the soft reset. However, in the Tilt, if you go under settings....then go to the system tab....there's an icon for clear storage. That causes it to do a hard reset. Keep in mind though it erases everything that you've put on the phone. So you'll have to go back and reset all your programs and settings.
would this delete my contact list too? or thats on my SIM card?
I did the hard reset but now I am stock at the first screen which says tap the screen to set up your windows mobile base software. i am tapping nothing happens. what should i do now ?
Ok, so im new to this, don't go hard on me, but my touchflo 3d thing is messed up.
I tried installing themes earlier and one was fine, then i installed another and after rebooting i noticed a small white square in the top left corner, under the start button. How do i fix that?
Other thing is a added a different clock, because the old one that slid up when placing the finger on the clock and sliding up, got removed when i added the theme.
Now i have this old style clock and I've deleted all themes and everything and soft/hard restarted it, but it continues to have the theme and that old clock.
Can anyone help? i'd VERY much appreciate it.
Is there a way to restore the touchflo 3d, like delete it and re-download it?
i have the sprint phone, btw.
The Htc touch pro (Raphael one)
I guess i piled too many themes on one, because i still see part of one theme and another.
HELP???
When you say you have soft/hard resetted it... what do you mean with hard reset?
If your way of hard resetting it, is turning off the phone and then restarting it... well that is also considered a soft reset.
Hard reset "should" get your device in a state when you first bought it.
Noone has replied so i will tell you how to hard reset if you don't know it. If you do.. well just skip this
first off! Backup your stuff and contacts. hard reset will wipe your phone. Storage cards are safe.
so use pim backup or sump or sync with outlook.
on your raphael: Hold down the volume down button on the side, also hold down the "ok" button. You know the round button in the lower center of your phone. While holding down these 2 buttons use your stylus to reset the device on the bottom near the micro usb. Keep holding down the 2 buttons untill you get a screen with further instructions.. you may let go now. it will ask do you want to go back to default settings. this will wipe your device. and press the button to apply it. volume up or down i believe.
good luck
Can anyone tell me what the screens says once you pressed R to reset it. Do I just have to turn it off / on or is further input required? It was running on batteries when I was resetting it - but with 100%.
Background:
Hey there! Since some days my Xperia X1 had a weird error. It worked very well until you opened the Keyboard - then the screen got messy and stayed black even if you closed the keyboard again. Getting it into "Standby" by pushing the Powerbutton for a sec and an 2nd time to "wake it up" everything was fine again (the screen was ok).
It stayed ok until you slide the Keyboard out - even if just a tiny bit, the screen got messy and once fully opened it got dark and stayed dark, until it was closed again and sent into Standby and Back...
Sending it into Standby while the Keyboard was open did not work, it hat to be closed...
I hoped that I could solve this error by a Hard Reset - so I did, but to press the "R" Button I had to use the Keyboard.
So the screen is black again and I don't know if it is still doing a Hard Reset or if it waits for further Input (once you have pressed "R" to reset).
You have a hardware problem, the flex cable is worn out and would have to be replaced.
But to answer your question you have to press space bar after the R.
Thanks! I its't even a year old and the thing broke?!?
Now that's great - I guess i have an Ebay item once it is returned!
So I will have to flash it to a custom firmware back blind but it think that
for flashing the device I have seen tutorials on youtube...
VERY long time no see folks!
It's been a little over a year if I remember correctly...
Anywho... I'm trying to revive an Xperia which had a very hard life. Ending with being ran over by my 2 and a half ton truck.
Yea.... it still works Now the phone I've been using since I ran over though... this pos couldn't survive the simple process of charging. The charging port has successfully broken off of the phone and will no longer accept a charge.
However, the screen on the Xperia is completely and totally screwed and I can't see anything. Ordering a screen isn't much of an option, reason one being I'd have to be without a phone until Thursday; and reason 2 being my Xperia has an issue realizing whether or not a SIM card is inside of it and isn't really usable as a mobile phone (but it works well as a stationary phone sitting in my house).
Now... I already have a program which willl let me actually see what the screen says, but it needs ActiveSync in order to work. Which... I can't install on the phone because it needs to be hard reset.
However, I can't remember the exact button presses to get it to hard reset, nor do I recall what comes after in order to get everything back running so that I can get to the phone's start screen.
Does anyone have pictures or a video of the full Xperia startup and hard reset processes? I tried scouring the internet but I couldn't find any.
well shut down the phone, remove battery for 5 sec,insert battery. hold the two soft keys (the ones under the screen) pressed with the mobile off and then holding on those two press the power button until the phone vibrates. when it vibrates release the power button bet keep pressing the other two. wait 10 sec with those 2 pressed then press r on your hardw keyboard wait 5 secs and press space on you hardw keyboard.
Hope it helped and i made any sense.