I just ran RUU update and now my phone is refusing to start. Have I bricked it?
What state was your phone in before you installed it? S-off etc?
Is it doing absolutely nothing? No lights etc?
Does your pc recognise the device?
Sent from my HTC Incredible S using xda premium
vizzy said:
What state was your phone in before you installed it? S-off etc?
Is it doing absolutely nothing? No lights etc?
Does your pc recognise the device?
Sent from my HTC Incredible S using xda premium
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Click to collapse
S-off. Nothing is happening and PC does not recognize.
venkat_9099 said:
S-off. Nothing is happening and PC does not recognize.
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Click to collapse
Which ruu and how did you apply it?
Phone is sent to HTC Bangalore and repair is costing INR 10000 as motherboard is to be replaced :crying:
Related
Hey guys long time to talk (long time since I have had internet)
So here is the situation, two weeks ago I bought the HTC Desire C and I rooted it, and of course unlocked my bootloader.
Problem is, I want to return this phone and exchange it for the LG Optimus Regard
Can anyone tell me the steps I need to take so the store reps wont know I fiddled with my device? (I read somewhere that they can tell how many times you flashed it, so I need to reset said counter if it exists) I really want to do this tonight.
Thanks,
Tlasch
You should be able to do a full unroot from the options in supersu also you can relock the bootloader but it will say relocked not locked like it used to and there's nothing you can do about that. But its unlikely they'd check that before they take it back anyway.
Sent from my HTC Desire C using xda app-developers app
andrewtjb said:
You should be able to do a full unroot from the options in supersu also you can relock the bootloader but it will say relocked not locked like it used to and there's nothing you can do about that. But its unlikely they'd check that before they take it back anyway.
Sent from my HTC Desire C using xda app-developers app
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Well in superuser, I have no options, will this RUU undo the root for me?
It says its the Europe version, will that mess my phone up? (NVM it doesnt look like it will work, it keeps telling me my battery is less than 30% which is not true)
http://forum.xda-developers.com/showthread.php?t=1710312
Yes flashing a ruu will unroot your phone but you need to make sure its the right when for where you live so if you dont live in Europe don't flash a Europe one also I think you need to relock the bootloader before flashing a ruu.
Sent from my HTC Desire C using xda app-developers app
run update in your htc software and
click on repair
done
What is a "Test Device"? I noticed this the other day (see attachment). I got a replacement phone last week (this phone), and not sure if it was there when it was stock, or that happens when I did the S-Off.
Or is that a special phone that got out in the wild? My girlfriend's phone HTC One doesn't have it.
Rooting your phone did this not s off. It's totally normal
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BrianBaker said:
Rooting your phone did this not s off. It's totally normal
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Actually my phone isn't rooted (currently). Because I have S-Off, I used the RUU to take my phone back to stock to get the OTA update. So phone is 100% stock other than having S-Off.
weidnerj said:
Actually my phone isn't rooted (currently). Because I have S-Off, I used the RUU to take my phone back to stock to get the OTA update. So phone is 100% stock other than having S-Off.
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Click to collapse
well then I i suppose root and/or s off will do this..What i'm getting at is it's nothing different/special about the model phone you have..All of us have that same message
BrianBaker said:
Rooting your phone did this not s off. It's totally normal
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Actually from what I have read, S-OFF did this not rooting.
Read my comment above. I've had that test device message since rooting my phone. I just did S Off 2 days ago so I can confirm its done after rooting/installing a custom rom etc...
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HTC Dev Unlock...
Ok so I'm sending my phone in for repair and would like to know what to do and what not to do when sending in to HTC for repair . I just dont want to pay extra for stupid crap software wise or some stupid re install fee for modifying my phone . I have no problems completing any task nessecary to go back to stock I just want to know what I cab get away with sending to htc. So here it goes
I have at&t branded one
I'm currently on android 4.3
Firmware 3.17
S-off
Cid 11111111
Hboot 1.55
And bootloader unlocked.
What can I get away with ? Leaving s-off no matter what and we all know why just hoping I get my same phone back .
Since I'm att does it matter that I'm higher than 4.1.2 and higher hboot cid bootloader etc etc
Really what does HTC care about ? And what should I correct before sending in to HTC ?
Thank you for your time
Should I just change my cid to dev and flash dev ruu ?
Sent from my HTC One using XDA Premium HD app
Any one have some input ?
Sent from my HTC One using XDA Premium HD app
ac3kill said:
Any one have some input ?
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Click to collapse
Make it stock.
BenPope said:
Make it stock.
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Very helpful.
To OP: What problem are you sending it in for? If its a hardware problem that couldn't be caused by anything you did, then leave it. They dont care unless it could be caused by something you did to the bootloader. Just to be safe though, you could make a twrp backup, then flash a stock rom. No need to relock the bootloader or anything.
aooga said:
Very helpful.
Click to expand...
Click to collapse
And saying the same thing in more words is more helpful?
He should return it to stock software, why risk it?
Advising they don't care about unlocked and unsigned software is bizarre, since people have been refused repair or charged for a new mainboard.
BenPope said:
And saying the same thing in more words is more helpful?
He should return it to stock software, why risk it?
Advising they don't care about unlocked and unsigned software is bizarre, since people have been refused repair or charged for a new mainboard.
Click to expand...
Click to collapse
In the US? When I called HTC to do my repair (power button stopped working), I asked if unlocking the bootloader mattered. He said not unless you brick the phone doing it. I sent it in bootloader unlocked and ARHD installed. I got it back with no hassles.
And saying the same thing in more words is more helpful?"
Click to expand...
Click to collapse
K cool this is what I wanted to know sending in for BoomSound check tighten up some gaps in speaker and check my camera out no luck with 3.27 or 3.18 well my phone isn't bricked and works great so I'm gonna leave just how it is I also live in US
Sent from my HTC One using XDA Premium HD app
So just called HTC to send phone in said first thing they do is a factory reset when phone gets to facility so I'm just gonna run latest dev ruu and leave my cid 1111111 and s off and hope for the best lol
Sent from my HTC One using XDA Premium HD app
I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?
morgan150 said:
I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?
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Click to collapse
In theory NO because some devices are accidentally(?) shipped S-OFF from HTC. And some other receives them S-OFF when back from repair.
removed the bootloader
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Click to collapse
You mean you removed bootloader tempered flags?
morgan150 said:
I've locked and removed the bootloader, but the S-Off is still there? does that mean my handset is void?
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Click to collapse
I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112
spikeydoo2006 said:
I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112
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Click to collapse
Thank you!
spikeydoo2006 said:
I wasn't sure of this either, so asked them on twitter. Here's the response they gave:
https://twitter.com/htc/status/377422743626842112
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Click to collapse
Good to know.
Thanks.
Sent from my HTC One using Tapatalk
pardoned said:
Good to know.
Thanks.
Sent from my HTC One using Tapatalk
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I have an S-OFF device which visited the service center once. No problem at all with the warranty as soon as the bootloader stays LOCKED
Ivanovic said:
I have an S-OFF device which visited the service center once. No problem at all with the warranty as soon as the bootloader stays LOCKED
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Click to collapse
What happens if the bootloader is locked but you have CWM recovery installed?
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morgan150 said:
What happens if the bootloader is locked but you have CWM recovery installed?
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Phone must be completely stock. Stock, recovery, stock hboot, no root and locked bootloader. S-OFF doesnt mind.
Okay thank you, so stock everything but the security doesn't matter
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morgan150 said:
Okay thank you, so stock everything but the security doesn't matter
Sent from my HTC One using XDA Premium 4 mobile app
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i have a doubt.... my device is locked, stock recovery, s-off, no tampered written and everything is perfectly stock... only issue i am having is that in says "This is a test device. Accordingly, to collect critical information about the device, Tell HTC is enabled and cannot be turned off regardless of device settings" ... so will this be a reason for a void warranty?
ganucci said:
i have a doubt.... my device is locked, stock recovery, s-off, no tampered written and everything is perfectly stock... only issue i am having is that in says "This is a test device. Accordingly, to collect critical information about the device, Tell HTC is enabled and cannot be turned off regardless of device settings" ... so will this be a reason for a void warranty?
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Click to collapse
I it possible to lock the bootloader again after unlocking it and go back to stock, in case you need warranty service?
There is a date in the last row of your bootloader, be carefull it displays the day of your software modification...
Hello!
I wanted to go back to stock to send my phone in reparation because of the camera purple tint.
I tried to go back to stock using this tutorial and this French tutorial
I have a French HTC One with the French operator SFR.
I flashed the European RUU and after that I changed the CID by VODAP203 and I flashed a stock ROM of my operator downloaded from in the French tutorial. After that I flashed the related firmware and my phone started normally.
But I have big issues:
- Wi-Fi doesn't work and I get the "Error" message when I try to activate it.
- I can't transfer files to my phone using both adb push and simply copy and paste... The transfer bar doesn't move for minutes!
- When the phone boots, I got the error message "This phone just restored from an abnormal reset, Would you like to send an error report to HTC?"
I am completely lost, I have absolutely no ideas how to fix these issues... If someone could help please!
Thanks a lot for your help!
No one?
My phone is stock but nothing works correctly...
Banana.Pancake said:
No one?
My phone is stock but nothing works correctly...
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if your phone is stock just send it off for repair
clsA said:
if your phone is stock just send it off for repair
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Click to collapse
Haha that's right! I didn't think about that but there is no way for HTC to figure out those problems are the result of a bad flashing?
If you are stock again, locked (not relocked) your boot loader and s-on there is no sign that you flashed a thing. If they say so, they are just lying. Send it for repair.
Sent from my One using XDA Premium 4 mobile app
Philipp_94 said:
If you are stock again, locked (not relocked) your boot loader and s-on there is no sign that you flashed a thing. If they say so, they are just lying. Send it for repair.
Sent from my One using XDA Premium 4 mobile app
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Click to collapse
I am completly sotck, bootloader LOCKED and s-on.
I'll send it tomorrow yes, thanks a lot for your help
Banana.Pancake said:
I am completly sotck, bootloader LOCKED and s-on.
I'll send it tomorrow yes, thanks a lot for your help
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You're welcome.
Sent from my One using XDA Premium 4 mobile app