Market credit declined out of the blue - Nexus 7 General

So I bought the new Batman game the day after I bought my nexus. The following day I went to buy a theme for my sslauncher and my market credit option is greyed out and says it has been declined. Wtf?!
It shows the correct balance but won't let me use it. I emailed Google waiting on a response.
anyone else had this happen or know what's going on?
From the Note to Nexus 7

After clicking on several random items apparently certain developers don't accept it as payment and that's part of the problem. I don't know why though. But oh well
From the Note to Nexus 7

I bought Dark Knight Rises earlier today through my play store credit and it went fine.
Sent from my Nexus 7 using xda premium

Related

Nexus 7 FAQ

I've noticed the same questions get asked over and over again, so I thought a main post with the answers to the most common questions would be helpful.
1. Should I buy the Nexus 7?
Hell to the yes.
2. Will I still get the $25 credit if I didn't order from the Play Store?
Yes, you will. It is not dependent on what store you ordered it from. The first account that is logged in to the Nexus will be credited the money. I cannot confirm how long this promotion will last, or whether or not it will only be given to people who preordered.
3. When will I receive my Nexus 7?
GameStop has officially released the Nexus 7 to those who preordered with them. Google Play orders also started shipping as of July 13th. Ebuyer shipments have been released as well in the UK.
4. Does the Nexus 7 support MHL?
No, as confirmed by Engadget.
5. Does the Nexus 7 support USB-OTG?
Yes, but unfortunately mounting USB storage natively is not supported. However, it is possible with a root. It does support USB-to-Ethernet and most keyboards/mice will work.
6. Are there any serious problems/defects with the Nexus 7?
Members have confirmed that some Nexus' have a flickering problem, especially when using Chrome, or with a white/gray color on the screen. Also, as confirmed by Android Police, there is a problem with ghosting, or image retention, but some have suggested that this is normal behavior for an IPS display. However, Google and Asus have not been able to recreate these issues independently, which suggests that these issues may only affect pre-production units from Google I/O and review units.
7. Does the Nexus 7's home screen rotate? Does the Nexus 7 have Tablet UI?
No, the home screen on the Nexus 7 does not natively rotate to landscape orientation as on past tablets with Honeycomb and ICS. It uses the more traditional Phone UI, with the pull-down notification tray. However, members have confirmed that with a root it is possible to change the DPI to 170 or 160, which allows the homescreen to rotate into landscape orientation, and also brings on a more Hybrid UI, which allows some elements of the UI run in tablet mode, but not all. (Thanks to nerfman100 for clarification)
8. Does the Nexus 7/Jelly Bean/Chrome support Flash?
Officially, Jelly Bean is not a supported OS by Adobe, and Flash will be taken off of the Play Store on August 15th. This in turn means that the Nexus 7 is not does not officially support Flash. However, many members have confirmed that Flash does work fine when installed on the Nexus 7, but bugs will be expected. Chrome, the default browser, does not support Flash.
9. Can I still cancel my preorder of the Nexus 7?
If you ordered from the Play Store, Google has confirmed that it is too late in the process for most to cancel the order, and will have to reject the package on arrival if they want a refund. It has been suggested that this is only for people who ordered prior to July 1st, but this cannot be confirmed. Most other retailers are allowing cancellations at this point.
10. Are there any good deals on the Nexus 7?
Some online, out of state retailers such as B&H and J&R are selling the Nexus 7 with little to no shipping and no tax. Your order can also be combined with coupons for these companies. If you would like to save on shipping and be able to turn in old games and electronics for credit, ordering from a local GameStop is recommended.
11. Can I buy the 8GB version anywhere other than the Play Store?
No, the 8GB Nexus 7 is a Play Store exclusive.
All of the answers are based on my own research and observations. If there is anything incorrect, missing, or something that should be added, please let me know!
This is a great idea. I knew most of this stuff but it is great info. Well done.
WindyCityRockr said:
7. Does the Nexus 7's home screen rotate? Does the Nexus 7 have Tablet UI?
No, the home screen on the Nexus 7 does not natively rotate, it is always in portrait orientation. This also means that there is no Tablet UI in Jelly Bean itself.
Click to expand...
Click to collapse
Please change this to mention the Hybrid UI. You see, certain elements of the UI run in tablet mode, but not all. And saying that the portrait-only launcher is the cause of the phone UI doesn't make much sense. It would be wise to rephrase that. :good:
WindyCityRockr said:
2. Will I still get the $25 credit if I didn't order from the Play Store?
Yes, you will. It is not dependent on what store you ordered it from. The first account that is logged in to the Nexus will be credited the money. I cannot confirm how long this promotion will last, or whether or not it will only be given to people who preordered.
Click to expand...
Click to collapse
Anybody got conformation from google about this?
It's not what I was told by a UK retailer and google says, may not will,
Customers who purchase a Nexus 7 may be eligible to receive a $25 Google Play credit.
Click to expand...
Click to collapse
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129&topic=1046718&ctx=topic
jabsys said:
Anybody got conformation from google about this?
It's not what I was told by a UK retailer and google says, may not will,
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2670129&topic=1046718&ctx=topic
Click to expand...
Click to collapse
It could possibly be different in the UK, but I have contacted GameStop, B&H and J&R about it, and they have all said that they are offering the same incentives as the Play Store. An official Google confirmation would be nice though.
If you want to know how Hybrid UI works, this G+ post by Dianne Hackborn is a very good read.
Juan B: Hello David. My name is Juan. How can I help you ?
David: Hello
David: If i pre order the google nexus 7 will i still get the 25$ play store credit?
Juan B: Sorry it will not be included.
David: i see.
Eagle1337 said:
Juan B: Hello David. My name is Juan. How can I help you ?
David: Hello
David: If i pre order the google nexus 7 will i still get the 25$ play store credit?
Juan B: Sorry it will not be included.
David: i see.
Click to expand...
Click to collapse
What store?
From what I've heard from GameStop and Google is that everyone who preordered the tablet will get the credit, no matter where it was preordered.
Sent from my HTC Inspire 4G using xda premium
r4d14n7 said:
What store?
Click to expand...
Click to collapse
B&h and staples
Sent from my GT-I9000 using Tapatalk 2
Eagle1337 said:
staples
Click to expand...
Click to collapse
It is strange that on the pages staples written «Buy the new tablet from Google and get $25 credit to spend on Google Play, as well as some great free content, including your own copy of Transformers: Dark of the Moon.»
Macmall nexus 7
25$ giftcard to play store
No tax and free 2-3 day shipping
They didn't mentioned about the free movie or book or any other cool stuff. Called the customer service they have no clue even about the 25$ free gift card . Hopefully they have it on the tablet.
Any official word on whether a signature will be required upon delivery?
Sent from my ADR6425LVW using xda app-developers app
trud9340 said:
Any official word on whether a signature will be required upon delivery?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I spoke to a Google rep a while ago, and they said that depends on the carrier. My UPS doesn't usually make me sign, but other carriers might.
greenwood625 said:
25$ giftcard to play store
No tax and free 2-3 day shipping
They didn't mentioned about the free movie or book or any other cool stuff. Called the customer service they have no clue even about the 25$ free gift card . Hopefully they have it on the tablet.
Click to expand...
Click to collapse
I received a email from macmall saying nexus 7 is on backorder. They didn't want give us a date when they r going to mail it.
greenwood625 said:
I received a email from macmall saying nexus 7 is on backorder. They didn't want give us a date when they r going to mail it.
Click to expand...
Click to collapse
You ordered the nexus from macmall....
altrikdout21 said:
You ordered the nexus from macmall....
Click to expand...
Click to collapse
Yes. They updated The web page now saying that they r going to mail it Tuesday.
http://www.macmall.com/p/Google-Tablets/product~dpno~9236848~pdp.hgjdbdd
No brainer ordering from macmall
altrikdout21 said:
You ordered the nexus from macmall....
Click to expand...
Click to collapse
It was no question for me. Macmall let me use Amazon payments (keeping my cc info to as few a places as possible.) Linking in from fatwallet to macmall gave me 2.5% cash back and my cc gave me 1% so, ordering it from macmall got it for 240.29 after all is said and done with no tax and free shipping. Can't really beat that.
WindyCityRockr said:
6. Are there any serious problems/defects with the Nexus 7?
Members have confirmed that some Nexus' have a flickering problem, especially when using Chrome, or with a white/gray color on the screen. Also, as confirmed by Android Police, there is a problem with ghosting, or image retention, but some have suggested that this is normal behavior for an IPS display. However, Google and Asus have not been able to recreate these issues independently, which suggests that these issues may only affect pre-production units from Google I/O and review units.
Click to expand...
Click to collapse
Some people seem to be reporting that the screen is popping out of the bezel, which seems a bit worrying and is putting me off slightly until I can get clarification. Comments spread across this thread: http://forum.xda-developers.com/showthread.php?t=1770919
When you set up the Nexus ( I bought it from Staples), it tells you that you get a $25 credit if you activate Wallet with a credit card, but having done so, I don't see the credit anywhere in Play...where do you look to find it?

N7 In India

Great news for Indian Google Nexus 7 lovers now you can order N7 on Indiatimes shopping be fast stocks are limited I just placed my order.
Sent from my GT-N7000 using xda app-developers app
Google Nexus 7 Tablet – 8GB for Rs.16952 in India
so, should we buy it now or wait...what do u guys think??
coz i feel its over priced in this deal.IF U find any other links for indian customers,pls share it...
Grabmore is also offering the N7
Sent from my GT-N7000 using xda app-developers app
Well if you can wait for 6 to 10 months to get your hands on this device, then you are most welcome and not sure what will be the actual price in India when..but I can't resist it so I booked one for my self....
Sent from my GT-N7000 using xda app-developers app
Hi,
Any experience of using US version of Nexus 7 in India? Everything works fine? I heard many apps disappeared and some other Play Store problems when US version was used in some other countries, any such experience specifically in India?
Thanks.
Anyone??
tara.jatt said:
Hi,
Any experience of using US version of Nexus 7 in India? Everything works fine? I heard many apps disappeared and some other Play Store problems when US version was used in some other countries, any such experience specifically in India?
Thanks.
Click to expand...
Click to collapse
Mine will be delivered on 5th August will make a review.
Sent from my GT-N7000 using xda app-developers app
I am using nexus7 since last week. I purchased it from UK. Its a good little device. I activated it after reaching India. I didn't get any free play store credit. Also there was neither Google books nor movies app and widget in my nexus. I tried installing apk of Google books but I received a message that its already installed. Couple of days back I formatted it and then activated it by using UK vpn. Then I got option of using play store credit. I also got Google books n transformer movie. However when I deactivated my VPN , movies app disappeared even though Google books remained. Anyway most important thing is that it has got international warranty. I spoke to Asus India and they asked for serial number of nexus 7 and after that they confirmed that nexus 7 has international warranty which is valid in India.
I ordered mine from Purenexus, it's an eshop on Facebook. Was delivered within 10 days of placing the order. Great service! Highly recommended.
Me also ordered it yesterday!!
Good to know that it was delivered within 10 days!! waiting anxiously for mine!! 16GB one!
how much it cost to u?? are there any custom duty charges when u bring it from uk to india ??
---------- Post added at 01:47 PM ---------- Previous post was at 01:46 PM ----------
atsa said:
I am using nexus7 since last week. I purchased it from UK. Its a good little device. I activated it after reaching India. I didn't get any free play store credit. Also there was neither Google books nor movies app and widget in my nexus. I tried installing apk of Google books but I received a message that its already installed. Couple of days back I formatted it and then activated it by using UK vpn. Then I got option of using play store credit. I also got Google books n transformer movie. However when I deactivated my VPN , movies app disappeared even though Google books remained. Anyway most important thing is that it has got international warranty. I spoke to Asus India and they asked for serial number of nexus 7 and after that they confirmed that nexus 7 has international warranty which is valid in India.
Click to expand...
Click to collapse
I ordered an 8GB one on 19th July from Indiatimes shopping for 15.2k after discount; tentative delivery date is 7-8th august.
atsa said:
I am using nexus7 since last week. I purchased it from UK. Its a good little device. I activated it after reaching India. I didn't get any free play store credit. Also there was neither Google books nor movies app and widget in my nexus. I tried installing apk of Google books but I received a message that its already installed. Couple of days back I formatted it and then activated it by using UK vpn. Then I got option of using play store credit. I also got Google books n transformer movie. However when I deactivated my VPN , movies app disappeared even though Google books remained. Anyway most important thing is that it has got international warranty. I spoke to Asus India and they asked for serial number of nexus 7 and after that they confirmed that nexus 7 has international warranty which is valid in India.
Click to expand...
Click to collapse
Its great that Asus India will acknowledging International Warranty here! Also its good to know what I need to do, to get the extra $25 of credit.
m0h1t said:
I ordered an 8GB one on 19th July from Indiatimes shopping for 15.2k after discount; tentative delivery date is 7-8th august.
Click to expand...
Click to collapse
Did you receive it? Anymore reviews especially about in which condition IndiaTimes or other importers are delivering it ?
I am all set to book it. On IndiaTimes you can get it for 14832 (after gift coupon valid only till 16th)
Plus if you have credit card, then IndiaTimes will also offer you EMI options :angel:
i am also waiting for some reviews from indian users about their experience and if they got any screen separation issues...
Sent from my HTC Desire S using xda premium
I have already ordered N7.
Will share my experience once I receive it in next week or so
I got it from US last week. No separation iss , dead pixels etc....everything is fine. Damm good tablet!!!! Also got the 25$ credit from Google play store.
Sent from my Nexus 7 using Tapatalk 2
lovleshgarg said:
I got it from US last week. No separation iss , dead pixels etc....everything is fine. Damm good tablet!!!! Also got the 25$ credit from Google play store.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
for how much did it take including custom charges taxes etc?? please tell i want to know??
gaurav2009 said:
for how much did it take including custom charges taxes etc?? please tell i want to know??
Click to expand...
Click to collapse
My friend brought it without box, no custom charges paid. But i had ordered it from play store. So, 199+14 shipping + 15 tax =228$.
Sent from my GT-I9300 using Tapatalk 2
Anyone got there nexus 7 delivered in india through intiatimes , grabmore or any other site..?
Sent from my HTC Desire S using xda premium
N7 [email protected] Rs.14831 - Indiatimes Discount Price
Hi all. I just placed an order @ Indiatimes as they have promo running till 20th Aug. Use Coupon Code SETMEFREE at checkout to know your special discount. Offer Valid till 20th August.
Links - Nexus 7 8GB Nexus 7 16GB
I wanted to hold out till October or the year end before making this purchase, once Nexus 7 is released in India but with the promo like this I just couldn't resist. You have 0% EMI on HDFC and ICIC Credit Cards too and that sweetens the deal even more !! Why wait till Nexus is released in India when I can buy this right now ?
I cannot wait for the tablet. Will post the review later

*UPDATED* Be careful - Refund on purchases made with Google Play credit

I purchased SuperGNES with my promotional $25 Google Play credit balance. Come to find out, the app crashes when tapping on any of the menu items. I'm sure the app developer will fix it, but I decided I wanted to refund and purchase at a later date once I know it works for the N7. Once I refunded (it was within the 15 minute window), I expected the amount to be credited back to the Google Play balance (based on the terms: "7. In the event you receive a refund of a purchase made with your promotional balance, any refunded amount will be credited back to your promotional balance for future use under these same terms."). That didn't happen. I have sent a report to Google Play for them to fix it, but I just wanted to warn people to be a bit careful with their promotional credit. It is possible that it may take a little time to process, so I'll update this on how it goes.
PS: I searched the N7 forums for any topic on this and couldn't find it. My apologies in advance if one exists.
*UPDATE* - The refund did finally go through, though it took a lot longer than I would've expected. It also did reapply to the Google Play credit balance. All is well
Thanks for the heads up mate!
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I had a refund out of my $25 processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back
NeoMagus said:
I had a refund on my processed fine, took a day. I bought a tricorder app but it didnt go full screen so I took the refund on it and they gave it back
Click to expand...
Click to collapse
Awesome, thanks for the info. I'll check back tomorrow and will definitely update this. I figured it would've taken a lot less time since it's just a simple transaction. I usually purchase with a credit card so I normally don't ever think about these things
Here you go:
http://www.explusalpha.com/home/snes9x-ex/
Sent from my Nexus 7 using Tapatalk 2
I had a refund processed with no problem, took less than an hour.
Sent from my Nexus 7 using xda app-developers app
Scared me when I tried refunding an app that kept crashing and my balance wasn't updating. I guess I just have to wait for it to update.
I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.
RoadZombie said:
I purchased gold for Dead Trigger with the $25 credit, but it was never put into the game asked for a refund haven't heard back from the creator or been given a refund.
Click to expand...
Click to collapse
I'm in the same boat as you. Bought gold in game two days ago and it still hasn't shown up. E-mail dev twice now with no response.
To make it worse, I just applied the update, and now it crashes immediately after clicking the icon on my N7.
I got a refund within an hour of asking for one. Just went back on to my credit.
Sent from my Nexus 7 using xda premium

Staples' Exchange Policy?

So I, like many others, had a defective Nexus 7 (creaking sound, a bit of a screen separation). I called staples, and asked for an exchange, which they were happy to provide. They sent up a guy this morning with a new Nexus 7 to replace my old one.
The new one has pretty much the exact same issue as the last one. I'm considering asking to exchange AGAIN, or possibly just living with the glass separation issue.
Do any of you know if Staples will exchange/replace more than once? Also, how many of you ordered from Staples and actually received a perfect device (no creaking / glass issue)?
Thanks.
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
wiithepeng said:
Just try to exchange it at another staples or try this http://forum.xda-developers.com/showthread.php?p=28963551 if you are not afraid to open your Nexus
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thing about Staples is that I ordered mine online, so I call online for the support. I already opened up both this one and my last one, still no real fix.
Don't know if I should chance another replacement either, I might risk lightbleed/dead pixels (which I don't have now). What to do...
I would have no qualms about exchanging the tablet as many times as it takes to get what I paid for. It's a reasonable expectation to get one free of flaws.
Why open a new device and try to fix something that should be handled by the manufacturer?
Sent from my EVO using Tapatalk 2
I ordered mine from Staples online. Nothing was wrong with it.
JohnSypin said:
I ordered mine from Staples online. Nothing was wrong with it.
Click to expand...
Click to collapse
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
If I were you, I'd just ask for a full refund. Wait until your local stores to stock and buy in person (after checking the quality).
Just got mine replaced at staples. You have 14 days with each product to return it. Either they'll ship a new one or you can return in store.
I went to the store and opened it there to test it.
Sent from my LG-P999 using xda app-developers app
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
I live in Pennsylvania its been around 85 to low 90s.
MrJESUSatWork said:
Could I trouble to ask where you live/what the temperatures are like? At Jersey here, the temps are ~95+. And I feel like that may have something to do with it.
Click to expand...
Click to collapse
My tablet was delivered from staples yesterday in that heat wave we had here in NJ. I opened it right away and had no issues right out of the box. Everything is perfect.
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Are you talking about the Play Store credit? I thought that Google detects the google accounts logged in through all Nexus 7, and apply the $25 credit to the account. That way, they don't care where you got your N7 from.
Yes, the Play Store credit. I followed the directions explicitly to get the credit to no avail. I even did a factory rest and entered a different credit card still to avail.
janedoesmith said:
I got mine from Staples.com as well and IMO, I have a near perfect tablet except for couple of things. For one, I didn't get the $25 credit. Slightly off topic but did all you (Staples customers) get the $25 credit? I'm weighing the pros and cons of returning it for this reason.
Click to expand...
Click to collapse
I didn't get the credit when setting it up and seen nothing about it when I finished setting it up but I did get it later in the play store when I went to buy a app it had something like add your credit card to Google wallet and get 25$ play credit. After I added the card it gave the option to use the credit.
I also tried it at the Play store checkout. It gave me that option to add a credit card and get the $25 credit. I added another different credit card but, again, no credit.
Sounds like a lot of people have had virtually perfect tablets from Staples, in the NJ/PA area. I just called again, they'll be picking up my tablet on Friday and sending a new one on Monday. if THAT one has issues... I may just take it to the local staples to refund or to open a box / find one that isn't broken.
Online staples orders can be returned via stores right?
I called the Staples in my area and they said I could return it to their store. Did you get the $25 Play Store Credit??
I work at staples in audobon, new jersey. I'd like to say that we will continue to replace your device until you receive one that is what you had ordered.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I guess I was lucky, I ordered from the Play Store and I got one in very good shape. The left side of the screen is ever so slightly raised, but it's so minor that it's not worth the trouble. It has no effect on my tablet, so I don't care.
Ordered from staples, got my credit.
Sent from my LG-P999 using xda app-developers app

$25 Credit Bonus

Article over at Android Police shares an interesting little loop hole...
If you perform a factory reset, and then register your N7 with a different account you will get another $25 Play credit. Interesting, since I use at least 2 accounts on my Tab regularly.
READ THE ARTICLE HERE
Curious to see if this is "As Intended" by Google.
**Sorry if this has been posted previously...search didn't bring anything up.
I just spoke to the gent that I sold my N7 to and he did not get the credit.
If it's a glitch, Google might come after their money too!
Phone_Junkie said:
I just spoke to the gent that I sold my N7 to and he did not get the credit.
If it's a glitch, Google might come after their money too!
Click to expand...
Click to collapse
Yeah figured it would be gone quickly.
Sent from my Nexus 7 using xda premium
Has anyone received an additional $20 Play Store credit on their replacement devices upon activation?
Nah... I got the N7 this morning. Thought the trick would still work. I first signed in with my account, which I didn't plan on using this N7 much in the future, as my gf would be using it the most. I got the $25. I then reset it and use my gf's account. Nothing showed up. Tried resetting four five times, with different cards. No luck! Whoops...
Didn't wanna be an ass, so I'm sharing her credit with her.
If its too good to be true, it probably is....but I wonder if google would really come back after the money on your purchases?
ive just recieved my nexus 7, 2 infact and havent recieved any play store credit , added credit card as well.
it was mentioned all over the comments in that article that Google patched it. the advertisement was only for a "limited time" anyway so its understandable
It appears I cannot use the $25 credit for apps that are not compatible with the N7. The app works on my phone and is 9.95. But when I order it, even on the web version of "play" from my N7 the only option I get is my credit card.
Sent from my Nexus 7 using xda app-developers app
What about reflashing stock or a different ROM to the N7? Would that give you the credit back, or was this patched too?

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