Google 15% restocking fee - Nexus 7 General

Does Google always change a 15% restocking fee for any device returned where the reason for the return was just hat it wasn't liked?
Sent from my Nexus 7 using Tapatalk 2

lindenhurst said:
Does Google always change a 15% restocking fee for any device returned where the reason for the return was just hat it wasn't liked?
Sent from my Nexus 7 using Tapatalk 2
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Most companies do that if you simply don't like it.

lindenhurst said:
Does Google always change a 15% restocking fee for any device returned where the reason for the return was just hat it wasn't liked?
Sent from my Nexus 7 using Tapatalk 2
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I'd charge you 15% if you didnt like me either

Not staples... Which is exactly why I bought my nexus from there

Your lucky its only 15% I would take that pay them more if I wanted to return this bad boy tablet.
Sent from my SAMSUNG-SGH-I747 using xda premium

Put it on eBay, and clear at least an extra 15%.
Sent from my Transformer TF101 using xda premium

redmonke255 said:
Most companies do that if you simply don't like it.
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Most places don't. Some of them say that the reserve the right to, but rarely do they actually do it. Just about zero B&M stores do. And almost no online companies do either. The worst that usually happens is you have to pay return shipping, or they deduct the return shipping from your refund. They don't want you to be pissed at them for paying a 15% restocking fee and never buying from them again.
Honestly, I find the only companies that do are amateur ones... all of the rest of them already learned that people get pissed at returning a perfectly working product and having to get less money in return, and thus losing your future business.

Google says they may waive the 15% fee if the product is returned in unopened, perfect condition.
Never tried it though.

rman726 said:
Most places don't. Some of them say that the reserve the right to, but rarely do they actually do it. Just about zero B&M stores do. And almost no online companies do either. The worst that usually happens is you have to pay return shipping, or they deduct the return shipping from your refund. They don't want you to be pissed at them for paying a 15% restocking fee and never buying from them again.
Honestly, I find the only companies that do are amateur ones... all of the rest of them already learned that people get pissed at returning a perfectly working product and having to get less money in return, and thus losing your future business.
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I can't agree more. I refuse to buy from any company that charges restocking fees as a protest against that unfair practice. Au contraire, I think we should pe payed with a 15% fee for "the unsatisfied client" and the inconvenient to have to go buy something that doesn't satisfy our expectations.
It really was a surpirse to me that, Google, being such a humongous name, charges a restocking fee, really? Google people, go to an Apple store and see if they have a restocking fee, maybe you should learn something from Jobs.
As of they being pissed off for us returning them... that's just completely unacceptable, we shouldn't be ashamed, they should be embarrassed for us not being satisfied with our buy.
Sorry, for the complaint! thanks for reading... this should be called forum therapy! I already fell better!

mitoda said:
I can't agree more. I refuse to buy from any company that charges restocking fees as a protest against that unfair practice. Au contraire, I think we should pe payed with a 15% fee for "the unsatisfied client" and the inconvenient to have to go buy something that doesn't satisfy our expectations.
It really was a surpirse to me that, Google, being such a humongous name, charges a restocking fee, really? Google people, go to an Apple store and see if they have a restocking fee, maybe you should learn something from Jobs.
As of they being pissed off for us returning them... that's just completely unacceptable, we shouldn't be ashamed, they should be embarrassed for us not being satisfied with our buy.
Sorry, for the complaint! thanks for reading... this should be called forum therapy! I already fell better!
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Um....Apple does have a restocking fee.....
Sent from my SAMSUNG-SGH-I747 using xda premium

I returned my Nexus because I couldn't get a good signal on it. They refunded me in full, but it took a month, and I had to call and remind them. Twice.
Sent from my Nexus 7 using Tapatalk 2

Even if apple didn't have a restocking fee, I would still take the chance with a modestly priced product. I'm no apple hater, but everything from ipods to computers is so overpriced!

r4d14n7 said:
Even if apple didn't have a restocking fee, I would still take the chance with a modestly priced product. I'm no apple hater, but everything from ipods to computers is so overpriced!
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this.

naturefreak85 said:
Um....Apple does have a restocking fee.....
Sent from my SAMSUNG-SGH-I747 using xda premium
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No they don't. They did used to.

r4d14n7 said:
Even if apple didn't have a restocking fee, I would still take the chance with a modestly priced product. I'm no apple hater, but everything from ipods to computers is so overpriced!
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Ironically, the iPad is their most competitively priced product. It is definitely competitive with other 10" tablets.
If there were a 10" pure android device with the same build quality as the iPad for $500, and they offered exchanges for a single dead pixel like Apple does, I'd buy one in a heartbeat.
Oh, and Apple hasn't had a restocking fee since January 2011.
http://consumerist.com/2011/01/the-restocking-fee-is-dead-at-apple-stores.html

rman726 said:
Most places don't. Some of them say that the reserve the right to, but rarely do they actually do it. Just about zero B&M stores do. And almost no online companies do either. The worst that usually happens is you have to pay return shipping, or they deduct the return shipping from your refund. They don't want you to be pissed at them for paying a 15% restocking fee and never buying from them again.
Honestly, I find the only companies that do are amateur ones... all of the rest of them already learned that people get pissed at returning a perfectly working product and having to get less money in return, and thus losing your future business.
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Guess it depends on the company. Newegg also charges one. But yes I got mine from staples to avoid any of these sort of complications.

I was told today that I would not incur a 15% restocking fee if I refused my shipment OR if I didn't open the nexus 7. I purchased mine at Sam's instead but still wanted the asus case that was in the package.

Related

SquareTrade Discount!

Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
r4d14n7 said:
Normally, the SquareTrade warranty is $39.99 and $49.99 for the 8GB and 16GB models, respectively (all values in USD). If you buy the warranty through their Nexus 7 landing page (http://www.squaretrade.com/nexus7) you'll get $10 off, so $29.99 and $39.99. Offer expires 17 August 2012. The warranty is good for 2 years and includes accidental coverage from handling (spills, drops, etc.). They can also adjust the warranty to start when you actually received your Nexus 7, not when you purchased it.
Searched their site for a minute to get some details. There is no deductible for tablets. Shipping is free both ways. Once the parts and labor for any repairs reaches the original purchase price of the device, the contract is considered fulfilled. If it is damaged beyond repair, they will cut a check or make a paypal deposit in the amount of your original purchase price and consider the contract fulfilled. They guarantee 5-day turnaround. 5 days from when you ship the device to them, they will have it repaired and shipped back or pay you for the device. There may be other terms that I did not find on the site, or that I simply forgot but it sounds pretty good to me. I'll be purchasing a plan since I will soon have 3 kids under 3 years old. Who knows what's going to happen to my precious Nexus.
I just wanted to share this discount with you all since I haven't seen it posted yet. For those lucky enough to be able to find a one-time-use 30% off discount, thumbs up for you! I couldn't find any that weren't used so this is my best bet.
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I don't usually purchase warranties, but this looks pretty promising. I'll have to try this out when I buy my nexus 7 in august. Thanks
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
jmcging said:
You can usually find 20% off (which is what this offer is essentially) but they do 30% as well, and I know from working with them that they do pay. My daughter borked an old Nikon compact camera and we shipped it to them and they cut me a check for cost of the item. No fuss or muss.
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Squaretrade of Worth Ave?
sstuner said:
Also noted that under the pull-down for Maufacturer there is no Google, so I'm assuming te choice will be Asus.
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Yes. Asus is the manufacturer. I love squaretrade. I buy all my warranties from them and use the 30 percent off code they send me. I got my warranty on my own Nexus 7 for the $34.99
Sent from my Nexus 7 using xda premium
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
clankfu said:
Worth Ave Group covers theft as well and costs $47.50 with 15% off coupon (15OFF).
http://www.worthavegroup.com/products/tablet-insurance/
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Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
movieaddict said:
TY SO MUCH! i just bought it , i was deciding if i wanted to earlier but when i saw discount i grabbed it right away!
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No problem! Took me a minute to find this discount as I don't think it's advertised anywhere on their site. I even looked up the normal costs and still saw no mention of it. $40 is worth it, I think.
r4d14n7 said:
Ah, nice! How are claims through them? Quick and hassle-free? That's the most attractive part of SquareTrade, to me. I'll check them out before I buy, though I've never needed theft/loss protection in the past. Thanks for the tip!
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I haven't filed a claim with them but their reviews seem to be pretty good. You do have to submit a police report for instances of theft or vandalism and if your device is stolen from your car, there has to be signs of forced entry. Also, it doesn't cover loss, just theft.
Most premium credit cards like Discover or Amex have a 90 day accidental damage, or theft coverage policy automatically applied to purchases on the card. They also double the 1 year warranty to 2 years. I have used it before when my puppy chewed up a new pair of expensive exotic leather boots and the process was rather painless.
Personally, I'll probably take the risk on skipping a paid warranty. These devices have a pretty short lifespan for me before I rotate it out for the next newest thing.
Just purchased the warantee for my N7/16GB.
I'd really like to take advantage of this but if I bought my nexus 7 off of craigslist then am I straight out of luck? Not sure what the purchase date is and where it was purchased from (but it is an 8GB so it has to be from the Google Play Store right?) I also don't have the receipt.
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
Solange82200 said:
The price went back up, but you said it's good till august 17th? I would love to get this, but only at the sale price...
Sent from my Nexus 7 using xda app-developers app
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Me too. August 17? apparently not
It did show August 17, I tried to go thru my cached pages for yesterday but couldn't find it yet. I'll continue and if I find it, i'll post it and maybe you can call them up directly.
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
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While I agree with you.... people don't buy this for the increased warranty, they generally buy it for accidental damage insurance.
adit9989 said:
I never buy any extended waranty. In Canada there is a mandatory 1 year manufacturer waranty.If an electronic device does not die in the first year, it will most likely live it's designed life (there a a statistical probability for this). Most electronic devices "die" because they become obsolete not because they stop working. To pay $40 for a $200 device, is just trowing money out of the window.My 2 cents.
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I have young children. I am careful, but sometimes I make mistakes. If something happens a year and a half from now, I would get the full purchase price back, even though the tablet would have depreciated in value.
Back when I had no kids, yes, I would consider it a waste. Now? Not so much. Thanks for your help though.

Pay ETF to get discount on phone?

Can I simply sign up for the cheapest contract, get the phone at a discounted rate, pay the ETF right after, and walk away with a discounted phone?
I'm 6 months away from ending my contract, and my current phone has been really messing up a lot lately. I'm really strapped for cash at the moment, and I really can't wait 6 months for a new phone. I could buy a phone on Ebay, but a few years ago I got ripped off on there, so I would rather leave that as a last resort.
The phone is $600 brand new from my carrier. I really can't pay that for a phone at the moment. Signing a 2 year and getting it online would cost under $100 including activation fee. That's without any rebates. Just immediate discounts I believe. Plan is $60. ETF is $200. That's about $400 total with room for any taxes once I cancel. On ebay it's about $400-$500 new.
Could I do this instead of paying the $600 full price? Or am I missing something?
toiletsss said:
Can I simply sign up for the cheapest contract, get the phone at a discounted rate, pay the ETF right after, and walk away with a discounted phone?
I'm 6 months away from ending my contract, and my current phone has been really messing up a lot lately. I'm really strapped for cash at the moment, and I really can't wait 6 months for a new phone. I could buy a phone on Ebay, but a few years ago I got ripped off on there, so I would rather leave that as a last resort.
The phone is $600 brand new from my carrier. I really can't pay that for a phone at the moment. Signing a 2 year and getting it online would cost under $100 including activation fee. That's without any rebates. Just immediate discounts I believe. Plan is $60. ETF is $200. That's about $400 total with room for any taxes once I cancel. On ebay it's about $400-$500 new.
Could I do this instead of paying the $600 full price? Or am I missing something?
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You're missing the fact that your phone will still be network locked,whereas buying it from the MANUFACTURER and it's dealers gets you an unlocked sim,and such phones maintain value longer
Also the carrier has a right to charge you full price if you cancel service in under 30 days and don't return equipment.
Sent from my U8150 using XDA
Allanitomwesh said:
You're missing the fact that your phone will still be network locked,whereas buying it from the MANUFACTURER and it's dealers gets you an unlocked sim,and such phones maintain value longer
Also the carrier has a right to charge you full price if you cancel service in under 30 days and don't return equipment.
Sent from my U8150 using XDA
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I'll be on the same network though, so that shouldn't be a problem right? I also don't mind paying an extra month. That would be about $450 total. I just don't want to be paying $600.
toiletsss said:
I'll be on the same network though, so that shouldn't be a problem right? I also don't mind paying an extra month. That would be about $450 total. I just don't want to be paying $600.
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The savings won't be worth the hassle. I'm predicting more like $500 if you do it like you say.
But then,I'd advice you to read through your networks return policy, especially through the fine print. Like AT&T I know won't return your security deposit,another charge.
Sent from my U8150 using XDA
You are really strapped for cash, yet your require a $600 phone? I think you should get your priorities in order before trying to get over on your carrier.
lowandbehold said:
You are really strapped for cash, yet your require a $600 phone?
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Yes. When your phone is the one tool you depend on for most of the day, and considering the price trends on phones, it's worth the investment. In any case, I didn't come here for opinions on my personal finance.
toiletsss said:
Yes. When your phone is the one tool you depend on for most of the day, and considering the price trends on phones, it's worth the investment. In any case, I didn't come here for opinions on my personal finance.
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Before you kill each other,he does have a valid point. Why not buy a phone in your price range,or save for the 60 days you'd have to endure in your current plan?
Sent from my U8150 using XDA
Allanitomwesh said:
Before you kill each other,he does have a valid point. Why not buy a phone in your price range,or save for the 60 days you'd have to endure in your current plan?
Sent from my U8150 using XDA
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I have 6 months left? Not 60 days. And because I've set aside money specifically for this purpose. Non-contracted phones in the $100 range are obsolete, and I'd end up spending more money anyways. I know what I'm doing with my money. I didn't come here looking for the Suze Orman of smartphones.
toiletsss said:
Yes. When your phone is the one tool you depend on for most of the day, and considering the price trends on phones, it's worth the investment. In any case, I didn't come here for opinions on my personal finance.
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Actually, considering the price trends on phones, you are way off. If you are really strapped for cash, but can pull enough together for a phone, I would suggest a Galaxy Nexus. You can pick one up for $350 brand new, even less used. It will easily be good for another 2 years, and you can get yourself on prepaid when your contract ends and save a ton per month.
When you say $600 I am assuming you are planning on getting the GSIII. Not worth it in my opinion. Best thing out right now? Probably. A major upgrade from a GSII or Nexus? Nope. With technology how it is right now..the latest and greatest isn't going to be that much greater than the other options.
---------- Post added at 08:48 AM ---------- Previous post was at 08:44 AM ----------
One more thing...check with your carrier before doing this. Most carriers won't let you start a new contract for 6 months after paying an ETF.
lowandbehold said:
Actually, considering the price trends on phones, you are way off. If you are really strapped for cash, but can pull enough together for a phone, I would suggest a Galaxy Nexus. You can pick one up for $350 brand new, even less used. It will easily be good for another 2 years, and you can get yourself on prepaid when your contract ends and save a ton per month.
When you say $600 I am assuming you are planning on getting the GSIII. Not worth it in my opinion. Best thing out right now? Probably. A major upgrade from a GSII or Nexus? Nope. With technology how it is right now..the latest and greatest isn't going to be that much greater than the other options.
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How so? Market prices for good conditioned phones seem to level off right above $100. And this happens far down the line. Sweetspot seems to be in the $300 range, so $400 for a new phone is more than reasonable. $600 is not so reasonable. This is from the prices I've seen on CL or Ebay.
And no. HTC One S actually. And for me, it's definitely the best thing out right now.
toiletsss said:
How so? Market prices for good conditioned phones seem to level off right above $100. And this happens far down the line. Sweetspot seems to be in the $300 range, so $400 for a new phone is more than reasonable. $600 is not so reasonable. This is from the prices I've seen on CL or Ebay.
And no. HTC One S actually. And for me, it's definitely the best thing out right now.
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You can get a One S for $380...
lowandbehold said:
You can get a One S for $380...
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A new one? From where?
xda marketplace, swappa, craigslist...the price of that phone has plummeted.
toiletsss said:
I have 6 months left? Not 60 days. And because I've set aside money specifically for this purpose. Non-contracted phones in the $100 range are obsolete, and I'd end up spending more money anyways. I know what I'm doing with my money. I didn't come here looking for the Suze Orman of smartphones.
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You'd have to keep your phone 60 days to qualify for ETF. I wasn't referring to your current contract. Also,phone companies aren't stupid,and neither are their law firms. You will end up paying in full,or incurring a loss. There's a reason nobody is trying it.
Sent from my U8150 using XDA
As this thread doesn't have to do with mobile devices and instead service plans and carrier issues, moved to Off-Topic.
Quite frankly,to be putting this much effort into getting a HTC one S isn't worth it at all. If you have $300 to pay etf then you have enough to afford a one S,new and unlocked from your carrier you seem to despise.
http://forum.xda-developers.com/showthread.php?t=1774401&highlight=one+s
Sent from my U8150 using XDA
Tried it once when the iPhone 3g first came out. It ended up costing me no less than if I had paid retail price. I think they have that all figured out.
Not to mention the hell it will wreak on your credit score.
Yeah, for the money you're actually talking about you could get a Nexus, a Sony Xperia Sola or U, or a number of other phones.

Nexus 7 insurance

I'm starting this thread to discuss insurance possibilities to protect our beloved devices. Since there have been MANY reports of cracked screens due to the universal screen lift issue I figured it would be a good idea.
Im considering ZaggSafe
Sent from my MB855 using Tapatalk 2
Best insurance is a replacement policy! Used squaretrade for mine. Even if I drop it and it breaks I get a new tablet. Costed like 60 I think.
Sent from my Nexus 7 using xda app-developers app
xopher.hunter said:
I'm starting this thread to discuss insurance possibilities to protect our beloved devices. Since there have been MANY reports of cracked screens due to the universal screen lift issue I figured it would be a good idea.
Im considering ZaggSafe
Sent from my MB855 using Tapatalk 2
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Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
shook187 said:
Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
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Lol
Sent from my MB855 using Tapatalk 2
I got the squaretrade warranty when it was discounted to $39. While I don't work for McDonald's (actually I did when I was a kid at $1.90hr way back when), it is still $250 and paying $39 to replace it regardless of what the reason is, it worth it to me.
Note that it is also transferable...if I see the device in a year to move up to something new, I can pass the warranty on to the new owner... adds value to the device for the new owner to ensure that if it craps out, they aren't out their money for a used device.
Personally, I think those warranties are not worth it. Then again, I've never dropped a tablet, laptop or even a phone before. (Knock on wood..err...Asus plastic)
Perhaps I'll change my mind now that I have a toddler running around, but 16-25% of the cost of the product isn't worth it to me, especially when all but accidental should be covered under manufacturer warranty anyway... and I get coverage through my credit card that doubles the manufacturer warranty.
Sent from my Nexus 7 using Tapatalk 2
ExploreMN said:
Personally, I think those warranties are not worth it. Then again, I've never dropped a tablet, laptop or even a phone before. (Knock on wood..err...Asus plastic)
Perhaps I'll change my mind now that I have a toddler running around, but 16-25% of the cost of the product isn't worth it to me, especially when all but accidental should be covered under manufacturer warranty anyway... and I get coverage through my credit card that doubles the manufacturer warranty.
Sent from my Nexus 7 using Tapatalk 2
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Although I understand where you are coming from $39 to get my tablet replaced for anything stupid that I might do sounds like a great deal to me. I like you and have never dropped any phone, tablet, or laptop I have ever owned but the fact that if I do for any reason (Or my girlfriend, friends, parents, etc) happen to I get a new one no questions asked.
Sent from my Nexus 7 using Tapatalk 2
shook187 said:
Really? Dude its a low budget tablet. Its about a weeks pay if you work at McDonalds.
Sent from my SPH-L710 using xda premium
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Under absolutely no circumstances does a low budget tablet justify a significant drop in quality control. Period. Done. Over. Fact.
To all Nexus 7 owners: I love my Nexus 7 like you cannot imagine. I would still recommend it to users. But I would absolutely have insurance on it. In fact I'm not sure I could recommend it without immediately recommending insurance for it in the same sentence... which really doesn't give credibility to how I feel about its build quality, but it is what it is. I was offered insurance and denied it. Two weeks later the screen cracked at some point when I was walking to my car, yet I never dropped it.
Does Squaretrade cover water damage?
Krunk_Kracker said:
Does Squaretrade cover water damage?
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Yes it does, as long as you get the accidental policy.
The only thing it doesn't cover is lost or stolen devices.
graffixnyc said:
Yes it does, as long as you get the accidental policy.
The only thing it doesn't cover is lost or stolen devices.
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Click to collapse
Thanks for your reply.
Looks like I'm getting the coverage for $60.
I'm curious if you guys can clue me in on a little something about SquareTrade. I thought I read SOMEWHERE on the SquareTrade web site that this is only good for devices you've purchased within the last 30 days. Luckily I'm on day 28 (imagine that?) but I'm grabbing one right now. I do have to +1 ASUS, they claimed to have repaired my cracked screen and it's on a Fedex truck coming back to me now, but even still I want to grab a warranty to have handy in the event something does happen down the line.
That being said, I cannot find the 30 day thing any longer on the SquareTrade web site, but I did see a screenshot of a July deal where the warranties were on sale for like 15 bucks off the regular price, and right below I saw "only applicable to items bought in the last 30 days." Is the 30 day thing just applicable when you're buying an on-sale warranty?
Also, I put in 249 for the warranty and it came out to 50 bucks. But then I got to thinking, should I be rounding up? I re-did the quote for 250 and it jacked the price up 10 bucks. Does it matter? Should I be using 249 since that's the appropriate shelf price of the N7?
i bought mine with amex platinum and i think they double the warranty and offer replacenent, not sure how it works
i got reimbursed for dropping my macbook pro in the hot tub last time so i know they dont mess around
Sent from my Nexus 7 using xda app-developers app
I just called SquareTrade. Their system works like this. With ebay purchased items, you have 30 days to get a warranty through SquareTrade. With retail purchased items (Best Buy, WalMart, Costco, any cellular store like Sprint, etc) you have 90 days.
So with me on day 28 having bought it at WalMart, I'm clear within the 90 day window to purchase the warranty. The only problem is with retail warranties I need to provide the receipt. I KNEW I had the receipt in the box, but the problem is I sent my N7 to ASUS for RMA. Even though it's getting fixed, I'd much rather not go through this fiasco again in the event it happens again, hence my interest in SquareTrade. I know I have the receipt somewhere, but I'm not sure where...
I wonder if WalMart will reprint me a receipt based on previous records??
Did anyone buy the Staples insurance?
Sent from Galaxy SIII
I purchase all my electronics with my Amex. So I'm covered.
Sent from my Nexus 7 using Tapatalk 2
$50 insurance for a $200 or even $250 tablet seems a bit excessive to me. Plus, there's a chance that, by the time it does break, the price would have been discounted or there'd be a newer tablet out anyway.
Everyone is different. For most people the warranty is excessive. I got it anyway. Fact is I can afford to buy a 40 warranty, but I can't afford another 250 bucks. If you can afford another 250 bucks, and your usually good with your electronics and don't have them around small children, it probably isn't worth it. But for me, the peace of mind is worth it.
Another big reason for buying it was the problems with the Nexus. I exchanged mine 3 times. The one I have now is good, but it's nice to know if something goes wrong I don't have to necessarily deal with Asus if I don't have to.
By the way, is it true that if you bought through the google store you can replace it through them for a year for warranty exchange, instead of Asus? Or was that just a rumor?
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 01:26 PM ---------- Previous post was at 01:24 PM ----------
By the way, those of you who do plan on getting square trade, if you have 90 days take your time and try to find a coupon code or sale. I mistakenly thought it was only 30 days and rushed and bought mine with only 5 dollars off, whereas if I had waited a week they started that sale again for 10 dollars off the Nexus warranty. Which I was told I missed out on. Pisses me off, I should have called them and demanded the adjusted price....
Sent from my Nexus 7 using xda app-developers app
Personally I think the warranty is worth it. It'd be one thing if the warranty was 50% of the cost of the tablet, but no matter how you slice it, 50 bucks is significantly easier to eat than 250. Period. If I had gobs of money sitting around where I know I'll always be in a situation where I can drop 250 on a new tablet without flinching, yeah I'd pass on it. But I'm not in that scenario, so 50 bucks to help future proof myself for another 2 years is a huge :good: to me personally.
A tablet is a device that you'll likely be carrying a lot. It's a mobile device. It's not something that will frequently be in a backpack like my laptop, or in my pocket like a cell phone. To be quite honest, I think warranties on a tablet make more sense than anything else... with cell phones close behind, of course. Just my 2 cents though. I didn't purchase a SquareTrade warranty yet as I don't have my receipt since I bought other things that day at Wal-Mart and had to send in the receipt for a rebate on another item. Wal-Mart informed me they looked in their records and can pull up my old receipt for a re-print so I should be okay.
I don't really think the build quality of the Nexus 7 is something that scares me to the point of needing the warranty. If you Google search for iPad screen cracks and sift through the users who say they did nothing to cause the crack, you'll see just as many complaints with similar scenarios. I think it's important to acknowledge that tablets as a whole just might be more suseptible to accidental drops and whatnot. Based on that premise alone is why I'm getting the warranty.
thebobp said:
$50 insurance for a $200 or even $250 tablet seems a bit excessive to me. Plus, there's a chance that, by the time it does break, the price would have been discounted or there'd be a newer tablet out anyway.
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Seriously, that's an insane amount. My homeowners insurance is only $600 for the year, and that covers a $250K home. What a racket. Spend money on a one year insurance policy, for an item that already has a one year manufacture warranty is just insane.

Attn US/CA peeps who ABSOLUTELY MUST order Nexus 4 on first day: $52 restocking fee

Just reminding US and Canadian customers who think the process is all sunshine and rainbows.
Early reviews are coming back with problems for the Nexus 4 (overheating and bad battery life). Now of course these are not final version Nexus 4's but I've learned over time that no phone is perfect. There will probably be some widespread issue/annoyance with the Nexus 4 when it gets released just like there is with every other phone.
So, if you live in the U.S. or Canada, before you get the blood fever of "OMGOMG I GOTTA ORDER IT ON THE VERY FIRST DAY OR I'M GONNA DIE!!!" just remember that the Nexus 4 will have a 15% restocking fee (15% x 349 = $52.53) on returns.
So maybe you might want to go ahead and wait a few weeks after release before purchasing and listen to the test dummies / early adopters on the forum to see if they have issues that might be too much for you to handle before losing money that could easily have been avoided through patience.
So don't come on here cryin' about losing $50 if you don't learn from the mistakes of the past others have made!
You have been warned.
Edit: Since some people were confused I am obviously talking about returns NOT warranty exchanges.
Edit 2: Here is a breakdown return restocking fees by country via http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
U.S. = 15% restocking fee for returns which have been opened
Australia = No restocking fee
Canada = 15% restocking fee for returns which have been opened
France = No restocking fee
Germany = No restocking fee
Japan = No restocking fee
Spain = No restocking fee
UK = No restocking fee
Thanks
ap3604 said:
Just reminding those who think the process is all sunshine and rainbows.
Early reviews are coming back with problems for the Nexus 4 (overheating and bad battery life). Now of course these are not final version Nexus 4's but I've learned over time that no phone is perfect. Guaranteed there will be a widespread issue with the Nexus 4 when it gets released just like there is with every other phone.
So before you get the blood fever of "OMGOMG I GOTTA ORDER IT ON THE VERY FIRST DAY OR I'M GONNA DIE!!!" just remember that the Nexus 4 will have a 15% restocking fee (15% x 349 = $52.53).
So maybe you might want to go ahead and wait a few weeks after release before purchasing and listen to the test dummies / early adopters on the forum to see if they have issues that might be too much for you to handle before losing money that could easily have been avoided through patience.
So don't come on here cryin' about losing $50 if you don't learn from the mistakes of the past others have made!
You have been warned.
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I've reached my daily Thanks limit, but thank you for this!
Sent from my SGH-T959V using xda premium
Good info here. I made the mistake of getting a Nexus 7 from the first batch. After weeks of waiting, I got a perfect one of the second batch. Also would there be any type of Black Friday/Cyber Monday deal on the Nexus 4?
This is US only?
Never heard about something like that here...
Gesendet von meinem GT-I9100 mit Tapatalk 2
Testraindrop said:
This is US only?
Never heard about something like that here...
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Yeah, for the U.S. but you can use the link below to check for your country and see if there is a restocking fee as well.
http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2411741#US
You can initiate a return within 15 days of delivery. Upon receipt of your returned device, we'll issue a refund to the original Google Wallet account minus a 15% restocking fee (if applicable). We may waive the fee for an UNOPENED box in perfect condition
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jeremydc808 said:
Good info here. I made the mistake of getting a Nexus 7 from the first batch. After weeks of waiting, I got a perfect one of the second batch. Also would there be any type of Black Friday/Cyber Monday deal on the Nexus 4?
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Click to collapse
I was curious if there would be a Black Friday/Cyber Monday deal for any of the Nexus devices.
Ok. So the restocking fee would only apply if you are returning the device, not if you're returning it seeking a replacement because it's missing the back glass or you open the box and it's an iPhone? O.O
What about a defective unit?
Sent from my SGH-T959V using xda premium
I didn't even think about the restocking fee. thanks for the reminder. maybe i'll wait a bit.
I don't expect I would return it for any other reason that it doesn't work, which wouldn't require a restocking fee. Even if there is some fatal flaw, it will eventually be fixed or a replacement program will be put in place. It's not going to be anything unusable, but thanks for the info! It's good info for those that return things just because it's not what they expected.
FatalityBoyZahy said:
What about a defective unit?
Sent from my SGH-T959V using xda premium
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If its defective it would fall under the manufactures warranty
Sent from my SPH-L710 using xda premium
Why in God's name would I return it, when I can Ebay it to Europe for a healthy profit if I didn't want it?
Sent from my HTC Sensation using Tapatalk 2
Doesn't apply to the UK.
Still slightly confused why this would affect anyone in the US who actually wants the phone to use - If there are any hardware issues Google would have to fix/exchange under warranty anyway
If you have an issue with a device and say you went through 1-2 exchanges and the latest one had defects, they will most likely issue a full refund if you ask for it. Every store that claims they have restocking fees, never charge the customer if there were defects. I see little reasons why Google would not follow the same protocols as well.
Audioboxer said:
slightly confused why this would affect anyone in the US who actually wants the phone to use - If there are any hardware issues Google would have to fix/exchange under warranty anyway
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Click to collapse
You're saying you are confused by the fact that some consumers might rather simply return and wait to buy $349 product once the kinks are worked out rather than stick it out with a defective product and hope/pray that their's a fix sometime in the future?
chlehqls said:
If you have an issue with a device and say you went through 1-2 exchanges and the latest one had defects, they will most likely issue a full refund if you ask for it. Every store that claims they have restocking fees, never charge the customer if there were defects. I see little reasons why Google would not follow the same protocols as well.
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This is purely speculation on your part. If I spend $349 on a product I want something in writing and Google clearly has in writing that there is a 15% restocking fee for a returned product that has been opened.
"No restocking fees will be charged for devices purchased in and shipped to the European Union or Australia"
But with the price difference here in aussieland (+$50) we've pretty much already paid the restocking fee lol
I highly doubt they'd charge a restocking fee if the phone was defective. It's part of the manufacturer's warranty to replace it if it has a manufacturer's defect.
Sent from my LT30at using xda app-developers app
I just don't get how the consumer isn't better protected, I mean I've never heard of a fee like that here in the UK, I'd tell a company to shove it up their arse.
ap3604 said:
You're saying you are confused by the fact that consumers might rather simply return and wait to buy $349 product once the kinks are worked out rather than stick it out with a defective product and hope/pray that their's a fix sometime in the future?
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Click to collapse
That's only if we're to assume that this product will have severe quality control issues. There is very little evidence or reasons to suggest that this is going to happen.
Simply put, if you have an obvious defect, you opt for an exchange or a return WITHOUT any concern of a restocking fee since it was no fault to you. Google most likely won't be hassling you about it anyways unless they find no obvious defects on your device.
---------- Post added at 10:50 PM ---------- Previous post was at 10:48 PM ----------
ap3604 said:
You're saying you are confused by the fact that some consumers might rather simply return and wait to buy $349 product once the kinks are worked out rather than stick it out with a defective product and hope/pray that their's a fix sometime in the future?
This is purely speculation on your part. If I spend $349 on a product I want something in writing and Google clearly has in writing that there is a 15% restocking fee for a returned product that has been opened.
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Click to collapse
And is it not you that has started the speculation that the Nexus 4 will somehow be plagued with problems on a phone that hasn't been released yet nor the final software?
Simply put, there is nothing wrong with doing exchanges over defects and you shouldn't be spreading misleading info about how there's going to be some widespread defects with this phone when there is very little reason or evidence to suggest that.
As far as I know EU and some other countries are protected by a 15 or 30day any consumer product return. Basically a free "love it or return it" policy. Companies are not allowed to override this.
And in my opinion, you know what you are buying, unless the product is significantly different from described (where you are entitled to a free return by law) or defective (where you are protected, again by law, by warranties), you know what you are buying, buyers remorse shouldn't be on the providers arm but on yours.

Worth Ave insurance quote AMAZING

I just called Worth Ave. If My wife takes 1 single online course. They will give her a college bundle discount with a $25 dollar deductible for up to 4K of insurance!!!!
For...drum rolllllllll.......
$110 a year. She just has to be enrolled first. Unreal. Best deal EVER.
Oh...and after the course is done...we can keep the bundle package as long as we don't let it lapse year to year after that.
4K of insurance (laptop, phone, camera, lens) accidental damage, or theft...for $110 a year.
Done deal. Better than home owners insurance even.
You are welcome.
Oh...normally it costs about 100 per 1K of insurance per year AND $50 deductible.
So..for $800 it is around $80 a year and a $50 dollar deductible (without the college bundle).
sooo..you're saying this is better than asurion?
meccadon123 said:
sooo..you're saying this is better than asurion?
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Click to collapse
lol.
meccadon123 said:
sooo..you're saying this is better than asurion?
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Click to collapse
Asurion is $11 a month so $132 a year and $200 deductible.
Seriously...I don't work for these people..lol. But look at what I just found.
COUPON CODE: 15OFF
Policy 1 Edit
College Plus Insurance
1 Year Coverage
Coverage Amount: $2,000.00
Deductible Amount: $25.00
Price:
$72.00
-$10.80
$61.20
Processing Fee: $5.00
Total: $66.20
You can't go beneath 2K (so..laptop and cell phone coverage basically)
Seriously. Link below to the losses covered.
http://www.worthavegroup.com/college-plus (click on losses covered on right side)
I'm actually buying today for a 4K policy for $90 bucks. Today bad I didn't do this before my wife dropped the phone. But...anyway.
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
bullet2300 said:
One thing to keep in mind is they do not cover theft unless a police report is provided and proof of burglary. They also do not replace lost phones.
Asurion is better in that since, but you definitely pay for it lol.
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Click to collapse
Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
ZenInsight said:
Well..police report is no problem...but they don't replace lost phones?
Hmmmm.....
I will have to remember that. Once lost, I will be sure to file a police report for "missing and presumed stolen from the last location it was at" Even if that is my couch.
lol !!
Click to expand...
Click to collapse
lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
bullet2300 said:
lol I suppose you can do that, but they specifically state they will not replace lost/stolen phones if "forced entry" is not apparent. (ie leaving it on your couch, or in an unlocked car). If your cars window is smashed, they will happily replace it if you file a police report haha. not sure your window will be worth it though.
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Click to collapse
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
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Click to collapse
No, they would not help you at all in that situation. At least I think so... Here is their FAQ. Check the lost vs stolen:
http://www.worthavegroup.com/policy-faq
or rather, maybe you are right on that lol unless its stolen from a vehicle?? except you could jsut say it was stolen in plain sight. Not sure, but it is a bit touchy there haha.
ZenInsight said:
So...If someone picks it up off the table in front of you..and leaves...and you don't notice until it's gone...and you file a report..they won't accept the claim?!
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Click to collapse
Just called them. This applied to locking your car doors ONLY. Not anywhere else.
Lock your doors.
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
sparhawk6 said:
How much insurance do I need for my Note 2? I see on Sprint without an upgrade it costs $650. I'm guessing that amount?
EDIT: I can't buy anything more than $599 on a "cell phone". How do I get more?
EDIT 2: I called them. The most they offer on non-iphones is $599. So if you break your phone tomorrow, you'll have to pay the $50 deductible and then another $50 to buy the phone from Sprint. I'm guessing the price will go down eventually.
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Click to collapse
No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
ZenInsight said:
No. Don't do a phone only package. Do the College Plus package for a minimum of 2K. It costs like $65 a year and insure up to 2 thousand with a $25 dollar deductible.
Use code 15OFF on the site as well.
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Click to collapse
But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
sparhawk6 said:
But I'm not in college.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
You can take a single online course and be allowed to have the insurance.
You purchase the insurance and choose the closest college to you. Then you call them up and tell them what online course you are doing. they told me they didn't care if it was for Photoshop...Lightroom..an Adobe product....or a pottery class. I'm not kidding.
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
If this is legit, it is a great deal. Even though most homeowner policies do cover your mobile devices, you really never want to turn in a claim on that. I will be looking into this more, thanks for sharing!
shook187 said:
I think this thread has ran its course, along with its sales man.
Sent from my KFTT using xda premium
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Hey senior member. Do you see how long I have been in XDA? Do you see how many threads I have posted? My wife shattered her phone. Want to see a pic of it? Not everyone is a scam artist working for a company dude.
|it's a good deal. You don't like it? Then ignore the thread. You got a better offer? Let me know cuz I haven't purchased it from them as of yet.
But don't troll in here assuming someone is trying to scam you just because they are discussing insurance for a PHONE unless you have something productive to offer..
Paranoid often?
Edit: I have renters insurance. Doesn't cover dropping your phone. And it has a $500 deductible. I know my stuff. I'm a research-a-holic.
By the way...this is post 666...don't mess with me. lol
So was the student quote you got to cover both you and your wife? I'm in the same boat as you, I want these things covered with a cheaper option than sprint is offering once I get my replacement.

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