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I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.
It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S
jgcalderonperez said:
It's not your screen protector, I bought mine from the Google Play Store and has the same issue... Its very annoying :-S
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Thanks for validating that its not the screen protector. I hope soon who knows these screens better than me can explain why its happening. I think I need to take it back and exchange.
Im trying to get a replacement from Google but lines are way too busy...
Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.
jgcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
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Ok cool, let me know what they say once you do talk to them will you? Thanks again!
r4d14n7 said:
Contact XOSkins and see if you can exchange. They may honor the normal warranty exchange of you paying shipping both ways. You send the old one back, they send you a new one.
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Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet
I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app
Any luck?
I have been working on some other things and have now noticed that it takes about 5 minutes for the color to fully restore the color. When I first wake the tablet it is extremely cloudy and washed out to the point the colors are barely visible. Then slowly the colors return over about a 5 minute period.
gcalderonperez said:
Im trying to get a replacement from Google but lines are way too busy...
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Any luck on the replacement? I think I am going to take mine in tomorrow to Sams and see what they say. If they give me trouble I did purchase the warranty bout I am hoping that Sams will just replace it with a new one.
agtitan said:
I'm having the same problem on my tablet. Really frustrating
Sent from my Nexus 7 using xda app-developers app
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No doubt I hope they will replace it, I can't think of anything I can do to fix this!
I'm having the same issue with the whiteout. I've noticed it after sleep mode.
dockinj said:
Really? On what basis do I ask for this? Do I just call and tell them my tablet went bad after I placed the skin on it?
Thanks a ton. BTW I don't know if you have the gray cover Google was selling with the N7 but it is AWESOME. Very sleek and snug to the device and feels solid for a cover. But no magnet
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They do have a warranty for scratched or torn screen protectors. I don't know if they'll cover it if you applied the skin and had to get a warranty replacement for the device. I would Peel it off right before you send the nexus back and check with XO.
Also, someone else found that this may be caused by some special function of the tegra 3 that causes movies to have truer color, yet washes out the screen when done with the video. It might be a software issue.
dockinj said:
Ok cool, let me know what they say once you do talk to them will you? Thanks again!
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I finally got in touch with Google last night (35min hold), they are sending me a replacement. You should get one too, that behavior is not normal...
dockinj said:
I just got my Nexus 7 tablet today and installed an XO screen protector, by the book. It works fine for the longest time no issues. Then all of a sudden as the tablet was locked, I picked up and unlocked it and the screen was faded very badly. Like it was almost white as you can see with the 3 screenshots below that look faded. Then after about 10 minutes the colors come back.
I purchased from Sam's club with the warranty. Should I take it back for an exchange immediately? If I do this I lost the $20 XO Skin cover I now have installed on the device. Some may ask if the screen protector could be causing the fade. I guess it could be but why would it then come back later? Should I just power it down and wait for a day to see if its just an anomaly?
Both Good and Bad pictures attached below, should be fairly obvious which are good and which are bad.
Please HELP.
Click to expand...
Click to collapse
Mine just started doing this today. Anyone sent theirs back for a replacement?
Sucks cuz I live in Japan.
Also, once the screen protector answer was given that, no, it's not your protector, why were there 10 answers about replacing the damn screen protectors?
Sent from my Nexus 7 using xda app-developers app
Mine is on its way back for replacement.
Google didn't even question me about it or try do any troubleshooting. Just sent an RMA email and UPS label email to me.
Makes me believe that they know about this issue and just go ahead and send a new one out.
Sent from my SC-02C using xda app-developers app
Guy guys it's not your tablet your wasting your time sending it back it's confirmed as a tegrachip problem there is a fix on this forum but you need root.Your find your replacements will be the same just have to try the fix or sit tight and wait for google to address the problem via ota update sometime soon.
I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app
I like the display but noticed a difference in color. I'm not sure if its because I'm comparing it to my one x. I want to try the "fix" but I'm holding off a little to see whether Google sends out an ota soon.
Sent from my Nexus 7
rushter said:
I tried the "fix". Didn't work. Google didn't even try to get me to troubleshoot. I told them the issue with a pic attached and got the RMA instructions back. They know there's a problem and they are not trying to help anyone fix it.
Sent from my SC-02C using xda app-developers app
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Click to collapse
Got my RMA'd Nexus back today. Rooted already and tried a YouTube video. No problems at all. Yet.
Sent from my SC-02C using xda app-developers app
Umm mine does this.. Noticeably after playing the included transformers video, the screen will be faded for around 10 seconds.
I'm inclined to think it's a Tegra 3 problem. I remember reading about 6 months ago that the upcoming Tegra 3 chip was meant to dynamically adjust the backlight while playing videos, for power saving.
It's probably just this backlight adjustment system glitching up and not knowing what to do after a movie is exited. Doesn't really explain why it's happening for sleep wakes though
Edit:
Managed to find the exact article I read, was longer than 6 months ago lol.
The technology is called DIDIM and Jen-Hsun described how it works. “It’s the ability to per pixel, per frame, per scene to modulate the backlight so quickly that we over a long period of time, reduce the amount of backlight intensity and backlight energy by nearly half. We save as much power in the backlight without changing the visual fidelity at all to save, essentially, the entire power used by our chip.” NVIDIA says your eyes see the same color temperature, so you can’t tell the difference.
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source: http://androidandme.com/2011/11/new...dim-technology-reduces-backlight-power-by-40/
I love my original Nexus 7.. but it's finally starting to fall apart. I'm a super power user and take the thing everywhere and it's just beat to hell.
So here's the question.. upgrade to a new Nexus or buy another original nexus?
Lots of complaints on the new one out there.. rattle in the camera, bad touchscreen issues, more..
If you own both.. that's the comments I'd really like to hear. What do you think of one vs the other?
Facing the same dilemma, I have an opportunity to sell my N7 and get the 2nd generation.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ill say wait for nexus 7 2014 edition. 2012 can handle any thing u can throw at it so why waste money. U waited this long. You sure can wait little longer too.
Sent from my Nexus 7 using xda app-developers app
joshag said:
I love my original Nexus 7.. but it's finally starting to fall apart. I'm a super power user and take the thing everywhere and it's just beat to hell.
So here's the question.. upgrade to a new Nexus or buy another original nexus?
Lots of complaints on the new one out there.. rattle in the camera, bad touchscreen issues, more..
If you own both.. that's the comments I'd really like to hear. What do you think of one vs the other?
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Click to collapse
I'm in the same boat - my original Nexus 7 was replaced after a month or so because of a screen fault. The replacement then suffered horrendous battery drain (~70% overnight when off!) after an Android update, so it also went back to Google. I replaced it with the 2013 model, which clearly had touch screen issues straight out of the box and random freezes, so back it went too, this time to Amazon who I bought it from - I'll never again buy anything from Google!.
In the month since it went back I've been considering what to do, and in all honesty I'm looking at avoiding Nexus 7's altogether, because of the problems and also because Google's customer service is simply the absolute worst I've ever encountered.
I have a large Amazon gift certificate balance which would cover the cost of the 2013 Nexus 7, but if I *was* to buy another Nexus 7 I think I'd go for the 2012 model and hope that the KitKat upgrade didn't cause any battery issues. Also by buying from Amazon there'll be no hassle if (when?) things go wrong.
SB
xateeq said:
Ill say wait for nexus 7 2014 edition. 2012 can handle any thing u can throw at it so why waste money. U waited this long. You sure can wait little longer too.
Sent from my Nexus 7 using xda app-developers app
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If I didn't need to replace my 1st Gen I would be fine.. but I do have to replace it. I just don't know which way to go..
sb101 said:
I'm in the same boat - my original Nexus 7 was replaced after a month or so because of a screen fault. The replacement then suffered horrendous battery drain (~70% overnight when off!) after an Android update, so it also went back to Google. I replaced it with the 2013 model, which clearly had touch screen issues straight out of the box and random freezes, so back it went too, this time to Amazon who I bought it from - I'll never again buy anything from Google!.
In the month since it went back I've been considering what to do, and in all honesty I'm looking at avoiding Nexus 7's altogether, because of the problems and also because Google's customer service is simply the absolute worst I've ever encountered.
I have a large Amazon gift certificate balance which would cover the cost of the 2013 Nexus 7, but if I *was* to buy another Nexus 7 I think I'd go for the 2012 model and hope that the KitKat upgrade didn't cause any battery issues. Also by buying from Amazon there'll be no hassle if (when?) things go wrong.
SB
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I didn't have any issue with my google tablet. I bought my first one off of someone who had used it for about 6 months and I've used it every day at work and at home. Rooted, modded and ran like a champ. I put so many miles on it that it's starting to fall apart around itself. But I've loved everything about it. For the price I haven't used anything that even comes close. (IMO)
On paper the 2013 is closer to what I'm looking for.. but man are there are lot of complaints about it online.. definitely has me a bit nervous.
joshag said:
I didn't have any issue with my google tablet. I bought my first one off of someone who had used it for about 6 months and I've used it every day at work and at home. Rooted, modded and ran like a champ. I put so many miles on it that it's starting to fall apart around itself. But I've loved everything about it. For the price I haven't used anything that even comes close. (IMO)
On paper the 2013 is closer to what I'm looking for.. but man are there are lot of complaints about it online.. definitely has me a bit nervous.
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Well I suppose the safest thing would be to buy the 2013 model from Amazon, and if you have problems just return it for a refund. Any touch screen problems will show up before 30 days - mine showed up during the initial set-up process!
If you have to then nexus 7 2013 is your best bang for the buck.
xateeq said:
If you have to then nexus 7 2013 is your best bang for the buck.
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But it's also the most hassle...
sb101 said:
But it's also the most hassle...
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how ?
Just buy the new one from a store and if you have problems return it within the return period.
Sent from my Nexus 7 using xda app-developers app
xateeq said:
how ?
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Because of the touch screen issues (touches not registering or registering in a different place, phantom touches etc.) and frequent freezes. Google them.
sb101 said:
Because of the touch screen issues (touches not registering or registering in a different place, phantom touches etc.) and frequent freezes. Google them.
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I am sure the issues are not that wide spread, if you look closely at any electronic device the first batch is always not 100%. pick any device ull find problems. its like after software now devices are also in beta state so buy nexus 7 2013 and check if u find problem then replace and if the problem still exist then replace with some alternative. Remember the power u want is only available with nexus devices or els u cn always check galaxy tab and that will cost u more so basically wither u get the latest update with fairly powerful device with low price point or slow updates super power and less issues. choice is yours.
xateeq said:
I am sure the issues are not that wide spread, if you look closely at any electronic device the first batch is always not 100%. pick any device ull find problems. its like after software now devices are also in beta state so buy nexus 7 2013 and check if u find problem then replace and if the problem still exist then replace with some alternative. Remember the power u want is only available with nexus devices or els u cn always check galaxy tab and that will cost u more so basically wither u get the latest update with fairly powerful device with low price point or slow updates super power and less issues. choice is yours.
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What an odd outlook. I've already had the Nexus 2013 which as I said was faulty straight out of the box. I am not alone in this as there are indeed *many* people having problems with it, and I won't be buying another as I'm not paying to be a beta tester.
You should check yours as you seem to be missing many letters
lol i am using 2012 version and yeah i am bad at typing and yes i am worse when it comes to touch screen keyboards but since you asked question in 2012 version nexus 7 thread u should expect a 2012 fan
xateeq said:
lol i am using 2012 version and yeah i am bad at typing and yes i am worse when it comes to touch screen keyboards but since you asked question in 2012 version nexus 7 thread u should expect a 2012 fan
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I'm not keen on touch keyboards either, which is a slight problem with a tablet! Lol!
Are you using KitKat on your 2012 N7? I'm still tempted to buy another if KK's working ok on it. I read some reports that it broke 3G and disabled SMS apps in favour of Google's own (can't remember what it's called), but as I'd go for the WiFi only model these problems wouldn't matter to be. And besides, they're quite cheap now.
sb101 said:
I'm not keen on touch keyboards either, which is a slight problem with a tablet! Lol!
Are you using KitKat on your 2012 N7? I'm still tempted to buy another if KK's working ok on it. I read some reports that it broke 3G and disabled SMS apps in favour of Google's own (can't remember what it's called), but as I'd go for the WiFi only model these problems wouldn't matter to be. And besides, they're quite cheap now.
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Yeah i am using 2012 WiFi version and yes i have kitkat and for me it is just butter smoothness with sweet speed. i am mostly on stock unlocked bootloader rooted and few mods (nothing especial just minor stuff that mattered to me).
I'll say wait next tablet
Sent from my GT-N7100 using XDA Premium 4 mobile app
I just replaced my 12 N7 with a new 13 N7. Bought from Amazon. No issues yet. Used about a week so far. Much quicker/smoother than the 12 model IMO. For the money, its tough to beat.
Sent from my Nexus 7 using XDA Premium HD app
How do you tell which version you have?
Sent from my Nexus 7 using Tapatalk
Hi all. I was using my Nexus 6 per usual earlier today, on the home screen when it began to glitch out. I could see what my homescreen was but it was warping with lines, and then the screen went completely green with horizontal lines across the device (pic attached). I called Google, went through the troubleshooting and confirmed it was a hardware issue. Screen is still green in bootloader so definitely not software. I am wondering what could have caused this. Unfortunately I bought mine through Sprint so Google was unable to send me a new one, and Sprint is closed both today and tomorrow, so looks like I have no phone over Christmas. Any help would be appreciated and hopefully Sprint will give a new one without hassle.
Bad news for sure.. Looks like a bad phone and should be no issue getting a replacement.. Now the real issue is will they have one on hand?
brwatters said:
Bad news for sure.. Looks like a bad phone and should be no issue getting a replacement.. Now the real issue is will they have one on hand?
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Hopefully they do, I called Sprint the first week the Nexus 6 was available from them and went in the same day to buy this one. The vibrator on this one is also very noisy and I read that varies from device to device. Hopefully a replacement will give me better luck on that too.
Well I left it untouched for a few hours and the display works 100% again. Not sure what the problem was and if it'll show itself again. Maybe a bad display connection.
Use it until Friday bro. Then take it in and ask for a new device. It happened once, it will continue and get worse. Be sure to bring pics and tell them you went over troubleshooting with Google etc.
This is why I always keep a backup phone, right now my Note 2 is my backup phone just in case of something like this. Also I know Motorola's are not built as well as Samsung phones, which is why I bought insurance for my N6, I probably would not have bought insurance if I would have bought the Note 4 but I wanted something different and im happy with my N6.
So I bought my nexus 6 originally back in Oct. 2015. Two and half weeks ago I reach out to Amazon for a replacement as my N6 was having dead pixel issues. They agreed to send me a replacement but only as a one time courtesy. About a week ago it started having issues with display. First it was only when using the youtube app. Only way to temp. resolve was yo reboot the phone. Then for a day or two it would be fine then start up again. Eventually last weekend I just did a complete reflash and the problem still persists. If I take a screenshot of the issue no problems show, the screenshot looks normal. So I had to use another phone to take a photo of the N6 display. I am sure I should inquire to Amazon about a display defect but I am concerned they will tell me I am out of luck as the replacement was "a one time out of courtesy". Has anyone had any similar issues as mine? I have attached the photo of the phone.
Also, I was using elemental X kernel with the display set to something other then "stock", but was on color rich, or something along that. I have gone back to stock in elemental x. Will see how it goes. Perhaps I should just reach out to Amazon for a replacement and let them know it is a hardware issue. Any guidance would be appreciated. And if anyone has had a similar issue with an Amazon purchase please let me know how it went for you as well. Thank you in advance.
**** Edit ******
Reached out to Amazon. Was informed they were aware of the issue and I need to go through Motorola for a resolution. Anyone know if Moto RMA/customer service is decent?
That's the split screen feature of Android[emoji14]
Sent from my Nexus 6 using Tapatalk
****Update 3/14/16 ***** read on Motorola's forum about my screen issue. Found a solution. I switched the kernel in my phone to Lean kernel. I have had no issues for about 5 days, whereas it was a daily issue. In addition my audio fluctuating is no longer an issue and rotating my phone during google play music or YouTube no longer has the audio hesitate during rotation. So if anyone's having these issue(s) try out some of the above steps to see if it works for you. I no longer have a need to RMA my Nexus 6.
as a side note, I've never had a problem with ElementalX on my phone. I'm glad you got it sorted out though, phones are individual and display all sorts of problems
ozzmanj1 said:
So I bought my nexus 6 originally back in Oct. 2015. Two and half weeks ago I reach out to Amazon for a replacement as my N6 was having dead pixel issues. They agreed to send me a replacement but only as a one time courtesy. About a week ago it started having issues with display. First it was only when using the youtube app. Only way to temp. resolve was yo reboot the phone. Then for a day or two it would be fine then start up again. Eventually last weekend I just did a complete reflash and the problem still persists. If I take a screenshot of the issue no problems show, the screenshot looks normal. So I had to use another phone to take a photo of the N6 display. I am sure I should inquire to Amazon about a display defect but I am concerned they will tell me I am out of luck as the replacement was "a one time out of courtesy". Has anyone had any similar issues as mine? I have attached the photo of the phone.
Also, I was using elemental X kernel with the display set to something other then "stock", but was on color rich, or something along that. I have gone back to stock in elemental x. Will see how it goes. Perhaps I should just reach out to Amazon for a replacement and let them know it is a hardware issue. Any guidance would be appreciated. And if anyone has had a similar issue with an Amazon purchase please let me know how it went for you as well. Thank you in advance.
**** Edit ******
Reached out to Amazon. Was informed they were aware of the issue and I need to go through Motorola for a resolution. Anyone know if Moto RMA/customer service is decent?
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Click to collapse
I know this is an old thread but this is also happening on Android 10 and Android 11 roms. Do you know if there's a kernel out there that I can fix it on this firmware?
Hello guys!
I hope everyone is going great here..
Ok, to the point, I'm looking to buy a 'new' phone and I was wondering if buying a Motorola Nexus 6 would be a good idea even after 3 years of its release.
Phone status: refurbished
Website: Aliexpress.com
Prince: ~$200 USD
Maybe anyone has bought one around this time and can guide me through this process, or if someone thinks I should look for another device please tell me.
Please have a great day, thanks guys!
RSMtt said:
Phone status: refurbished
Website: Aliexpress.com
Prince: ~$200 USD
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Click to collapse
I wonder if 'refurbished' means a new battery inside.
Probably not.
A good phone with a 3 year old battery.
For the price you mentioned, I would prefer a cheap phone with a new battery.
RSMtt said:
Hello guys!
I hope everyone is going great here..
Ok, to the point, I'm looking to buy a 'new' phone and I was wondering if buying a Motorola Nexus 6 would be a good idea even after 3 years of its release.
Phone status: refurbished
Website: Aliexpress.com
Prince: ~$200 USD
Maybe anyone has bought one around this time and can guide me through this process, or if someone thinks I should look for another device please tell me.
Please have a great day, thanks guys!
Click to expand...
Click to collapse
You should be able to find one alot cheaper then that on eBay or Amazon etc.
I find the Nexus 6 great for my use.
I generally have a bad feeling about refurbished items. I much prefer buying used things locally, directly from the previous owner.
And as mentioned, you'll have to replace the battery at some point. Mine is still reasonable, but 3 years are a lot for a battery.
RSMtt said:
Hello guys!
I hope everyone is going great here..
Ok, to the point, I'm looking to buy a 'new' phone and I was wondering if buying a Motorola Nexus 6 would be a good idea even after 3 years of its release.
Phone status: refurbished
Website: Aliexpress.com
Prince: ~$200 USD
Maybe anyone has bought one around this time and can guide me through this process, or if someone thinks I should look for another device please tell me.
Please have a great day, thanks guys!
Click to expand...
Click to collapse
I just upgraded from Hammerhead to Shamu a few months ago. I got a refurbished Nexus 6 on eBay for $200. The device I received was in great condition and I have had zero issues with it. The specs on the Nexus 6 are still good even with newer devices being released. The developer support for Shamu is still active and progressive. I would recommend this device to anyone who knows how to properly use a good phone.
Bought two N6 a year and three months ago, batteries are doing great. AMAZON prime.
Sent from my Nexus 6 using Tapatalk
RSMtt said:
Hello guys!
I hope everyone is going great here..
Ok, to the point, I'm looking to buy a 'new' phone and I was wondering if buying a Motorola Nexus 6 would be a good idea even after 3 years of its release.
Phone status: refurbished
Website: Aliexpress.com
Prince: ~$200 USD
Maybe anyone has bought one around this time and can guide me through this process, or if someone thinks I should look for another device please tell me.
Please have a great day, thanks guys!
Click to expand...
Click to collapse
It is still a great device. I have brought my N6 back from semi retirement and haven't skipped a beat. $200 is a decent price if the phone is in MINT condition and if it is 64GB. Check for screen burn. Also look at ebay. You might get a 64GB one for $165 or so. YMMV!
Its still very speedy and the display is very beautiful, doesn't feel like a 3 year old phone at all!
Aerys said:
Its still very speedy and the display is very beautiful, doesn't feel like a 3 year old phone at all!
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The only drawback I have seen is its only a 32bit phone. Watching a movie or youtube with speakers on each side is really good. I will definitely keep one as a spare.
Sent from my Nexus 6 using Tapatalk
I did it. Moved from a Nexus 4. I cant be more happier. Amazon refurb, looks like new to me, like one send back because "too big" or something
Hope you enjoy it! Still loving mine. Had it since first day. Only time I ever did that ?
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers
The Nexus 6 is still very capable. I think it runs better than Nexus 5x
AsuraDas said:
The Nexus 6 is still very capable. I think it runs better than Nexus 5x
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Click to collapse
Bought ours off Amazon prime about a year and a half ago. They say because its so old...cannot sell as "new". Both had factory seals and had never been opened. Its been all good ever since. Its a tough little device.
Sent from my Nexus 6 using Tapatalk
Pros:
Great multimedia device
speakers
still quite speedy with the right ROM
rear camera does well in low light due to ois compared to cheaper phones
Cons:
Google's os updates are done
Developer interest is waning as everyone moves to 64bit architecture
Screen is not the best AMOLED but isn't bad either (whites are a problem)
the charging port destroys cables
Front camera is just plain horrendous (would matter if you are fan of selfish or whatever it's called )
The power button is wobbly on my refurbished unit
Rear camera has some serious noise issues
Found the dac incapable of handling my higher impedance sennheisers ( my 1+1 pumps out more volume)
LemonySnickets said:
Cons:
the charging port destroys cables
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Curious what you mean by this?
jbaumert said:
Curious what you mean by this?
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The micro usb cables i've used with my nexus 6 start to loosen on the micro usb side i.e. The two pins that have spring action just get depressed and never return? I've used the same cable (identical both were part of the same package high quality steel braided yada yada yda) with my oneplus one and its still pristine. My friend with a nexus 6 also has this happening to his cables. Very minor problem charging and sync still fine. I just like to share even the little incoveniences. Probably not a very prevalent issue either.
Development of roms has definitely stalled these days thats a bigger problem.