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I haven't watched the youtube video, but this is promising. I might consider getting an extended warranty for only 19 bucks for this thing!
Computerworld Article
Squaretrade Warranty
I guess 19 is for the 200 version. I got the 16 gig version and the warranty is 27 bucks.
I saw that too but the guy was a little biased. He didn't show the damage the nexus 7 took at the top right corner when they slipped it off the sidewall
Sent from my Nexus 7 using Tapatalk 2
You realize that that was a commercial for SquareTrade, right?
e.mote said:
You realize that that was a commercial for SquareTrade, right?
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After watching the video, yes, I do realize that.
It wasn't entirely scientific, but did give the impression that the iPad is far more vulnerable to impacts on the edge and corners. Probably a result of having the glass bezel go all the way to the outer edge as opposed to the thin trim present on the Nexus.
>It wasn't entirely scientific, but did give the impression that the iPad is far more vulnerable to impacts on the edge and corners
The results are irrelevant. The video's purpose is to heighten your sensitivity to drops and water damage, and conveniently includes a link to remove those fears (at only nominal cost, of course).
Of course the iPad is more vulnerable. It has more mass, which means greater impact from a drop. Its metallic back also has less give than N7's rubber back.
e.mote said:
The results are irrelevant. The video's purpose is to heighten your sensitivity to drops and water damage, and conveniently includes a link to remove those fears (at only nominal cost, of course).
Of course the iPad is more vulnerable. It has more mass, which means greater impact from a drop. Its metallic back also has less give than N7's rubber back.
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This video's purpose was irrelevant. Of course they're trying to sell insurance, so what? The difference between them has little to do with the mass, a 100g sheet of glass will crack when dropped on its edge just like a 200g sheet will. But differences in the design channel the force of impact in different directions, and it seems that on the iPad a lot of that force goes into the glass because it's more exposed. It's perfectly possible to design a rigid metal shell that would absorb more of the impact and deform in a way that wouldn't crack the glass, but that might not be as aesthetically pleasing.
>Of course they're trying to sell insurance, so what?
So it's rather inane to think that the drop comparisons mean anything, which they don't. The drops as already mentioned weren't controlled, which relegate the ensuing damage to random chance. You can play what-if games all you like, but none of your suppositions are reflected in the video.
Your protestations of "possibly" differing construction notwithstanding, it's a rather basic law of physics that a heavier object when dropped will result in a larger impact than a lighter object, c.p. Perhaps iPad is made of sturdier design, but you won't know from this video, or from empty pontifications.
50 Bucks if you want the ADH on the 16gb not to bad...Will be getting it for my wife when I buy her one.
hunterhp said:
I saw that too but the guy was a little biased. He didn't show the damage the nexus 7 took at the top right corner when they slipped it off the sidewall
Sent from my Nexus 7 using Tapatalk 2
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Noticed that myself: 1:14 "Glass looks okay....." ( edit out screwed up corner ) "Back looks pretty good."
Still its good to hear if I drop this once there is a chance it won't shatter the screen, like every other non-ipad device.
16 Gig is actually 29.99 not 27
I bought my warranty last night. It was 39.99 for 2yrs plus accidental for my 16 gig
Sent from my Nexus 7 using xda premium
e.mote said:
>Of course they're trying to sell insurance, so what?
So it's rather inane to think that the drop comparisons mean anything, which they don't. The drops as already mentioned weren't controlled, which relegate the ensuing damage to random chance. You can play what-if games all you like, but none of your suppositions are reflected in the video.
Your protestations of "possibly" differing construction notwithstanding, it's a rather basic law of physics that a heavier object when dropped will result in a larger impact than a lighter object, c.p. Perhaps iPad is made of sturdier design, but you won't know from this video, or from empty pontifications.
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I'll leave the pontifications to you, you seem quite good at them.
If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously. The same people (squaretrade) posted a video a while ago showing that simply attaching a smart cover to an iPad might protect the glass from cracking. (because it will alter the force distribution). Why did they tell people to go and buy a cover instead of buying their insurance?
And there's no 'possible' about it - the construction of the iPad is radically different to the Nexus 7. The iPad is heavier, but most of the difference in weight is due to the larger battery, what matters is the way the glass is mounted (and the actual composition of the glass, which can alter its resistance to breakage by as much as three times).
No-one ever claimed these tests were scientific or controlled, don't know why you're getting your panties in a twist over that.
charlesky said:
I'll leave the pontifications to you, you seem quite good at them.
If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously. The same people (squaretrade) posted a video a while ago showing that simply attaching a smart cover to an iPad might protect the glass from cracking. (because it will alter the force distribution). Why did they tell people to go and buy a cover instead of buying their insurance?
And there's no 'possible' about it - the construction of the iPad is radically different to the Nexus 7. The iPad is heavier, but most of the difference in weight is due to the larger battery, what matters is the way the glass is mounted (and the actual composition of the glass, which can alter its resistance to breakage by as much as three times).
No-one ever claimed these tests were scientific or controlled, don't know why you're getting your panties in a twist over that.
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If the "true" purpose of the video is to sell more insurance (only they know for sure) then they most certainly did the right thing by making the iPad look more fragile. Reason being, despite the N7 being a new tablet, the iPad currently have the most market share compared to the N7, and the iPad costs more so there's a higher chance people would want to insure their $500 iPad than their $250 N7.
CooLoserTech said:
16 Gig is actually 29.99 not 27
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I had the price quote based on $250, and not for the total price I paid including tax and shipping. My quote was 26.99.
But just based on pure physics, F=m*a, so of course the Ipad will hit with more force than the n7.
When I went to the check out part, apparently the coverage for accidental drops and whatnot is not included in that warranty. Its an extra $33. But no deductible. I wish I would have known about this place a few weeks ago
>If their aim was just to sell insurance they'd have biased the drops to show the Nexus 7 taking more damage in the hopes of frightening all those new Nexus owners. Obviously.
My, such certitude. It must be nice to know everything.
I'm not blessed with such gifts, but taking this thread as a microcosm, then there apparently is no need to "frighten" the viewers to secure the desired response. Of the 8 people with replies in this thread, two have responded they will be buying a policy, one has looked up pricing (which is halfway there). One has already bought, so we'll exclude him.
The sample size is admittedly small, but two, possibly three, out of 7 is a wonderful conversion rate for an advertisement.
I'll leave my credentials at the door, but I would posit that there is no need to "scare" people. It's enough to heighten their sensitivity to effect the desired behavior.
Additionally, given that this material is directed at the geek set (who tend to be more fanboys than not), then positioning the N7 as the "winner" would more likely secure a favorable reception than if the N7 had come out the "loser." Per selective input, we tend to filter out material we disagree with. HEY, WE KNOW ANDROID AND NEXUS 7 RULE, RIGHT? AND HERE'S YET MORE PROOF. Indeed, some had mentioned of bias in assessing N7's damage.
Yes, the above are suppositions. But they're supported with evidence and reasoning, rather than hot air.
>Why did they tell people to go and buy a cover instead of buying their insurance?
Because that would make it obvious that it's an advertisement. Adverts are most effective when you don't think of them as adverts. Per above, you don't need to hit people on the head with a hammer. A nudge usually works better.
>If the "true" purpose of the video is to sell more insurance (only they know for sure) then they most certainly did the right thing by making the iPad look more fragile.
Actually, no. The target audience for this advert is mainly N7 owners. It's a common tendency for people to check for reviews and comparisons of their new purchases AFTER they buy, to look for affirmation of their choice.
Another tendency is that people are most receptive to buying a policy immediately before or after their main purchase, ie N7 owners at this point. If you've already had your tablet for a while, then you are less likely to buy a policy.
e.mote said:
I'll leave my credentials at the door, but I would posit that there is no need to "scare" people. It's enough to heighten their sensitivity to effect the desired behavior.
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You have credentials? You mean you work in insurance?
It certainly makes sense to capitalise on the popularity of geek-toy-destruction videos and provide something amusing that will get your name in front of people. But it seems an extremely arcane piece of reverse-psychology to purposely rig the results to show tablets surviving all sorts of damage unscathed and claim that will make people want to buy insurance. Why bother buying protection from water damage when you can drop a Nexus 7 in the bath and it'll still work fine? (Er, I really hope no-one actually believes that's OK.)
While I'd agree that people who've just bought a shiny new toy are far more likely to approve of a video that shows said toy beating the competition, wouldn't it make sense to show it suffering some damage? 'Yeah, the Nexus 7 is far tougher than the crappy old iPad, but hey, it can still get a bit dinged up. Don't you want the peace-of-mind that comes with an insurance policy?' Instead, we see people complaining that they're actually trying to hide some minor damage on the Nexus.
I think you're massively over-thinking this. All they wanted to do was make a video people would be interested in watching, so they went outside and filmed themselves dropping a couple of tablets. And that's all there is to it. The iPad's highly-rigid design means it doesn't suffer the issues with screen-lift or creaking that some people are reporting, and the lack of a trim-strip gives it a slightly cleaner line, but it also means it's more vulnerable to impacts - not really surprising.
>But it seems an extremely arcane piece of reverse-psychology to purposely rig the results to show tablets surviving all sorts of damage unscathed and claim that will make people want to buy insurance.
You must have seen a different video than I did.
>All they wanted to do was make a video people would be interested in watching, so they went outside and filmed themselves dropping a couple of tablets. And that's all there is to it.
Why yes of course that's all it is. I'm sure they're just a bunch of fun-loving guys.
>iPad's highly-rigid design means it doesn't suffer the issues with screen-lift or creaking that some people are reporting,
Novel interpretation. Here's a more mundane one: iPad has better build quality.
What we dry screen protector users have been waiting for!!!!!!
All the Dry screen protectors until now have been cutting it short around the edges due to the
curved screen of the glass. NOT ANYMORE!!! LOL!
The Realooks 3D curve SP gets pretty darn close to the edges. Not so much that you can't use a case
The only cut outs are for the home button and speaker up top.
Take a look at the pictures below!!!!
I'm pretty damn satisfied with the product. T
I've been using the phone with the S-pen and haven't noticed much scratching at all.
Since the GN2 utilizes the s-pen, I don't like to use wet screen protectors as they leave marks.
The screen protector is optically clear and I didn't notice any rainbow effect.
Finger prints yes, but any clear SP will leave fingerprints. But easily wiped off.
The SP is up for pre-order and should be shipping out by this weekend.
I searched amazon and looks like pre-orders are going on now.
http://www.amazon.com/gp/product/B00B1UT84W
Looks good but the tech Armor sp I had also fit like these. As soon as I put on the diztronic tpu it peeled right up. Not case friendly.
Sent from my A500 using Tapatalk HD
I really really like this. Can't wait to see the reviews pour in.
Sent from my SPH-L900 using xda app-developers app
Whats the difference between that and this?
http://www.ebay.com/itm/REALOOK-Sam...046765?pt=PDA_Accessories&hash=item3a7bea296d
McLaren__F1 said:
Whats the difference between that and this?
http://www.ebay.com/itm/REALOOK-Sam...046765?pt=PDA_Accessories&hash=item3a7bea296d
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For one thing it says : PLEASE NOTE: This is a PET material Crystal Clear screen protector that is designed to protect flat part of Galaxy Note 2 / II screen - smaller than entire screen.
So it doesn't cover your ENTIRE screen. Only a portion of it (the flat part).
While the 3D one in the OP states that it molds to the screen (+/-)
McLaren__F1 said:
Whats the difference between that and this?
http://www.ebay.com/itm/REALOOK-Sam...046765?pt=PDA_Accessories&hash=item3a7bea296d
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The difference is that the curved 3d covers more of the screen. Closer to the edge of the screen.
I'll put up Better pictures soon.
Sent from my SGH-T889 using xda app-developers app
predation said:
What we dry screen protector users have been waiting for!!!!!!
All the Dry screen protectors until now have been cutting it short around the edges due to the
curved screen of the glass. NOT ANYMORE!!! LOL!
The Realooks 3D curve SP gets pretty darn close to the edges. Not so much that you can't use a case
The only cut outs are for the home button and speaker up top.
Take a look at the pictures below!!!!
I'm pretty damn satisfied with the product. T
I've been using the phone with the S-pen and haven't noticed much scratching at all.
Since the GN2 utilizes the s-pen, I don't like to use wet screen protectors as they leave marks.
The screen protector is optically clear and I didn't notice any rainbow effect.
Finger prints yes, but any clear SP will leave fingerprints. But easily wiped off.
The SP is up for pre-order and should be shipping out by this weekend.
I searched amazon and looks like pre-orders are going on now.
http://www.amazon.com/gp/product/B00B1UT84W
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So this review is the exact same review on the Amazon site. You are the vendor, no? It sure looks that way by the review name used on Amazon. I don't mind a vendor hawking their wares on XDA, but I DO mind not saying as much in the post (making it look as though you are a regular user that is excited about the product or another satisfied user).
If I am wrong about you being affiliated with the company, please say so.
Looks nice. What is the hardness scale? Any proximity sensor issues since it covers them?
Sent from my SGNII
meatlocker said:
So this review is the exact same review on the Amazon site. You are the vendor, no? It sure looks that way by the review name used on Amazon. I don't mind a vendor hawking their wares on XDA, but I DO mind not saying as much in the post (making it look as though you are a regular user that is excited about the product or another satisfied user).
If I am wrong about you being affiliated with the company, please say so.
Click to expand...
Click to collapse
no i am not a vendor.
I am in no way making money off of this.
I do reviews and like any other reviewer and we get to a point that allows us to receive items beforehand.
I'm a total OCD gadget freak and if i get a product that I love, then i have no problem sharing with friends on XDA.
If i get a product that I don't like, then i'll share my feelings.
I've been really happy with this company. That is all. If i was the vendor, i would follow the rules on XDA regarding that.
I've been a member of xda with almost 500 posts since i got my galaxy nexus back when it first dropped internationally.
Anyways, I do understand your concern :good: . But back to the topic at hand!
i am also an AVID amazon shopper and i like to help people on Amazon as well... I got lazy and just copy and pasted..
I'm actually thinking of jumping in the pool with the other 90,384,579,034,857 of reviewers on youtube and creating my own channel.
But again, I'm not in anyway affiliated with the vendor nor do i make any money on these types of things.
as far as proximity sensors being affected, i have not noticed any proximity sensor issues.
when i go outside, screen brightens up. when i make a call and bring it up to my head, screen goes dark.
as far as hardness scale, i have no way of testing that. lol
crzycrkr said:
What is the hardness scale?
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I guess this quote from the Amazon page may answer your question - The surface strength 3H coating will prevent everyday scratches to the LCD screen. I presume that refers to the hardness.
predation said:
no i am not a vendor.
I am in no way making money off of this.
I do reviews and like any other reviewer and we get to a point that allows us to receive items beforehand.
I'm a total OCD gadget freak and if i get a product that I love, then i have no problem sharing with friends on XDA.
If i get a product that I don't like, then i'll share my feelings.
I've been really happy with this company. That is all. If i was the vendor, i would follow the rules on XDA regarding that.
I've been a member of xda with almost 500 posts since i got my galaxy nexus back when it first dropped internationally.
Anyways, I do understand your concern :good: . But back to the topic at hand!
i am also an AVID amazon shopper and i like to help people on Amazon as well... I got lazy and just copy and pasted..
I'm actually thinking of jumping in the pool with the other 90,384,579,034,857 of reviewers on youtube and creating my own channel.
But again, I'm not in anyway affiliated with the vendor nor do i make any money on these types of things.
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I appreciate the response, however I do note that you clearly have reviewed a number of this company's products on Amazon, and you are now offering this review of a product that hasn't even been released yet. So your relationship is one that allows you to get special perks, such as free stuff to review. I don't mean to beat a dead horse, but you have incentive to give a positive review through this relationship, and therefore, it is biased.
I prefer unbiased reviews myself.
Understand your concerns.
Everyone enitled to their opinions.
Sent from my SGH-T889 using xda app-developers app
meatlocker said:
I appreciate the response, however I do note that you clearly have reviewed a number of this company's products on Amazon, and you are now offering this review of a product that hasn't even been released yet. So your relationship is one that allows you to get special perks, such as free stuff to review. I don't mean to beat a dead horse, but you have incentive to give a positive review through this relationship, and therefore, it is biased.
I prefer unbiased reviews myself.
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predation said:
Understand your concerns.
Everyone enitled to their opinions.
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Biased or not, any viewpoint may be better than no viewpoint.
I'll give this one a shot when it comes out. I wasn't a glass protector, but been reading sometimes the adhesive makes them impossible to remove without lifting the screen. I love the feel of my SGP, but hate how small it is compared to the screen
Sent from my SGNII
I'll probably buy this. I've used Realook in the past on various phones and I've been very happy with the results. My last phone had the same one on it for over 2 years, and it looked absolutely gorgeous like the first day I put it on.
Spigen for me. I'm not sure if I like the protector covering the sensors/camera, case curling it, etc.
Just my thoughts.
jyokota said:
Spigen for me. I'm not sure if I like the protector covering the sensors/camera, case curling it, etc.
Just my thoughts.
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hopefully someone who gets the SP and uses a case can chime in.
i have a case at home, but ever since i put a skin on my phone, can't use a case.
Rocking it NEKKED! well sort of. lol
meatlocker said:
I appreciate the response, however I do note that you clearly have reviewed a number of this company's products on Amazon, and you are now offering this review of a product that hasn't even been released yet. So your relationship is one that allows you to get special perks, such as free stuff to review. I don't mean to beat a dead horse, but you have incentive to give a positive review through this relationship, and therefore, it is biased.
I prefer unbiased reviews myself.
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For god's sake it's a screen protector. Relax.
mitchellvii said:
For god's sake it's a screen protector. Relax.
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Thoughtful and well-reasoned. LOL.
updated with more pics. took them with a better camera this time.
Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards
Ryland Johnson said:
Does any member have any information regarding the Gears watch Crystal? I doubt it is sapphire glass but ponder if its Corning Gorilla. I ask as I notice some third party brands are already offering screen savers? On a watch though? I can say this with no hesitation if the glass is not strong I will be numero uno to bust it. All my watches have a sapphire crystal for this reason.
What happens when that strap wears out? It appears an integral part of the watch and non replaceable? Again any one know what the strap is made from?
I think in all my years of purchasing technology this is my first without actually seeing the device. Still a fool is soon parted from his money so that's why I am broke again!:silly:
Thanks in advance,
Regards
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Surely some one here knows the answer to this one?
Ryland Johnson said:
Surely some one here knows the answer to this one?
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Click to collapse
Sapphire Glass
chhaggerty said:
Sapphire Glass
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I do hope you are correct. sapphire glass rates only second to diamond in terms of hardness. Sapphire glass costs a fortune though! How the heck have Samsung managed to fit a sapphire glass that size when the glass alone would cover the total cost of the watch?
Why are Samsung so secretive about the specs. I still cannot find 'an official' spec from Samsung that has this information in writing?
No need for screen saver with sapphire glass that a given. I do hope you are correct.:good:
Regards.
Bulk purchasing power, that is how Samsung manages it plus they are likely not making anything off version 1.0 so they can get more sales on the Galaxy Note series they are tied into.
Guess I beat you guys to it.. :|
http://forum.xda-developers.com/showthread.php?p=46304176#post46304176
As I suspected from the word go, its NOT sapphire glass.
This is one of those occasions where I hate to be proved correct. I thought sapphire was too good to be true.
I have written a reply in your other thread regarding your problem.
Regards.
Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app
cubandevil said:
Its not sapphire its gorilla glass 3
Sent from my GT-N8013 using xda app-developers app
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No confrontation from me at all when I ask where you got that information from? The safety booklet that comes in the box in SOME countries, not this one, says; Glass or acrylic?
How could it be Glass or acrylic, its either one or the other and if Samsung don't know who does?
Again, I would question Coning glass as mine already has minute marks on the glass and I treat my watches with the greatest care and respect, I collect them.
Agggggga, cant we find a definitive answer to this?
Thanks for your input though. Please do let us know where this information comes from.
Kind regards.
I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
cubandevil said:
I asked my Samsung rep he said gorilla 3
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Nothing official then or printed on a Samsung site? Reps will and do say anything. I have no idea where your rep got his info' from?
The warranty book that comes in the box in most countries states the crystal is made from Glass or acrylic? Don't ask I have no idea.
One chap I asked said the crystal was "Some sort of glass and the camera lens is acrylic"?
Absurd not being able to ascertain such basic information in writing from Samsung. I have now put mine back in its box until some screen savers arrive. I don't want to risk scratching that large screen, would detract from the looks.
Regards
I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2
siddsm said:
I haven't even been able to use it for more than one day. Watch is sitting in its box back home, will contact my service provider once am back from my trip..
Sent from my SM-N9005 using Tapatalk 2
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Same with me. Add to the lack of consumer knowledge regarding the crystal I am seeing more and more posts regarding the lens misting up.
This has been due to perspiration. I live in the hottest country in Europe and just a walk to the post box can make one sweat especially under ones watch. My concern is that lens plus those bare contacts, will they short out? No exposed electronics like moisture!
Have got to the point where I am just not using the watch, I just don't need this hassle-worry right now. Like many others I have a waiting list of problems and a wrist watch will have to join the end of a long list of far high prioritise.
Best wishes.
I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
lyall29 said:
I have a few micro scratches on my watch face now. I had a cheap screen protector on it for all of last week and I removed it Saturday because I thought that the glass was sapphire. Well it must not be, because I wiped the dust off of the face with my shirt and now I have a few scratches. They are very small but I can see them in the right lighting.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
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Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.
Ryland Johnson said:
Hi, From posts I am reading it certainly appears the crystal is not sapphire. At this price I thought it impossible even though a few posters assured me it was sapphire.
I have already re ordered some screen savers BUT screen savers on a watch? The problem is the crystal is raised so will attract every tiny mark as yours has done. Add this to the camera misting up, the clasp being the most unreliable type of design possible, poor IP protection and the Gear is already a hard ware nightmare.
I will probably be purchasing the Sony 11 when it arrives here as already I am seeing in some other countries the price has dropped.
Overall I suspect the gear was rushed into production without research and development just to try and be the first of its type on the market regardless of some very poor design faults. On this occasion Samsung has not impressed me.
Oh BTW, why has Samsung introduced the Note 3 some weeks ago yet we are still waiting to see any official Samsung accessories like the numerous covers we have been promised? I think Samsung has feelings or grandeur and is due a fall. Did you know all Note 3 are region locked and Samsung is about to do this with the S4 etc?
No idea why a brand would deliberately alienate its customer base like this.
I am still unable to ascertain from Samsung what the crystal is actually made from.
Kind regards.
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I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.
TheGuac said:
I don't even think the watch face is crystal at all. It feels like some degree of plastic in all honesty. You would expect crystal to feel hard and cold which this doesn't. I have Omega and other Swiss watches and their faces feel a lot better. I wouldn't get your hopes up that the face is made up of quality components. Its price is just too low for that.
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Indeed so. Your Omega will 99% certain be sapphire though a very few have another type of watch crystal. The term 'crystal' is watch trade jargon for the glass. Though I am NOT in the watch trade my family has been for over 100 years. I also collect watches.
One kind poster here replied that the booklet he received inside his Gear box actually had written " glass-acrylic" That threw me for a complete loop as its either one or the other. I have asked my family and to their knowledge there is not a hybrid glass acrylic watch crystal?
The point that rather puzzles and disappoints me is when I asked Samsung in writing what the crystal was made of they replied that I had asked an "inappropriate question"? What on earth does that mean and why all the secrecy?
Another poster has said the crystal is made from Corning Gorilla glass 111, I requested his source for this information but to date no reply?
WE should be informed so we can take the level of care needed depending on the materials used. My other grave concern is the very low Ingress protection. This is first and foremost a wrist watch and needs to function to a certain degree of robustness and water protection OR the b++++y gear is as useful as boobies to a Nun!
Such potential yet so much of it seems incomplete?
Kind regards.
My Casio protrek and Suunto watch crystals are way more robust than these. And I have actually had zillions of mishaps with the protrek. Not a single scratch yet, nor in the Crystal nor the titanium band.
Sent from my SM-N9005 using Tapatalk 2
So today as I was whatsapping and after sending my messaging I turned the screen off to place my note 4 on the table. As I did so while the phone was still in my hand I noticed a crack/ scratch form itself.
Naturally I took it back to Samsung whom refused to take it back saying it was my fault. In the UK we have a sales of goods act in which the dealer must prove that there is no inherent fault if the product is faulty within 6 months. They just outright refused me.
I will give the head office a call tomorrow and if that gets me nowhere I'll take it to a small claims court.
bozdag said:
So today as I was whatsapping and after sending my messaging I turned the screen off to place my note 4 on the table. As I did so while the phone was still in my hand I noticed a crack/ scratch form itself.
Naturally I took it back to Samsung whom refused to take it back saying it was my fault. In the UK we have a sales of goods act in which the dealer must prove that there is no inherent fault if the product is faulty within 6 months. They just outright refused me.
I will give the head office a call tomorrow and if that gets me nowhere I'll take it to a small claims court.
Click to expand...
Click to collapse
Ouch. I am not in the UK but I am interested to see how this all turns out
Thanks, the worst part is that I actually watched as the scratch formed itself and grew bigger.
My hypothesis is that it may have been caused by heating and cooling of the phone.
My Note 4 did get pretty warm one time at which point it throttled itself. Hope someone at Samsung actually
knows how the UK law operates and sorts this out.
That seems like a crack, do you have a gap to the near edge there ? Im pretty sure the tiny gaps the phone has are to prevent exactly this type of cracking the screen against the metal edge due to heat cycles
Update: There are now three scratch/cracks which are parallel. I am beyond upset with Samsung and their unwillingness to sort this issue out.
I hope this doesn't happen to me x_x I doubt anyone would believe me if I told them that at best buy or something
Holy sh*t dude.
Let me know how this goes tomorrow. That is NOT cool.
That's not looking good at all, you should repost your story and photos on Samsung's Facebookpage and Google Plus page for everyone to see and hope that they will reply to you there. It might be a way to get around the denied reply you got from techsupport.
/ Magnus
You obviously have a faulty unit. Raise hell and don't give up until they replace it.
Another "phone crack by itself" thread? Those usually don't fly too well here and usually amounts to, the OP just talking a lot of hot air I'm just eating the cost of repair if he doesn't have insurance.
shook187 said:
Another "phone crack by itself" thread? Those usually don't fly too well here and usually amounts to, the OP just talking a lot of hot air I'm just eating the cost of repair if he doesn't have insurance.
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Cool story bro. You wouldn't believe it until it happens to you. At the end of the day, if I were to scratch or crack my phone, I wouldn't give a **** and just replace the screen myself.
But in this case, I am disappointed with a phone I purchased less than 2 weeks ago. I'd expect it to be defect free for £630 and if it does have a defect Samsung should have taken it back.
I've never owned an Apple phone before, but I have purchased headphones from the apple store before which when it went faulty after 11 months they swiftly refunded it according to the 'sales of goods act' which the manager lady there said so herself. The lads at Samsung need a sales law seminar.
I see little leprechauns in my garden at night and no one believes me.
My Note 2 has a crack that runs diagonally from the upper left to the lower right. One single continuous crack that mysteriously showed up out of the blue. No spider webbing or whatever. I did NOT drop my phone. I did not witness the crack appear, as the OP, but did notice it shortly after I had been for a walk out in the heat. I have always been convinced that it was a fault in the glass to make it crack in this way. Phone still works fine and I never pursued the issue with Samsung (I had owned the phone approximately 7 months when said crack occurred.) I work at a college and have seen a huge amount of cracked screens...all spiderwebbed and nasty...mine is just the one diagonal edge to edge anomaly. So yeah, I believe it could happen. Good luck getting Samsung or the carrier to do anything about it though. I do wish you well on your endeavor.
"Tapatalk"
bozdag said:
So today as I was whatsapping and after sending my messaging I turned the screen off to place my note 4 on the table. As I did so while the phone was still in my hand I noticed a crack/ scratch form itself.
Naturally I took it back to Samsung whom refused to take it back saying it was my fault. In the UK we have a sales of goods act in which the dealer must prove that there is no inherent fault if the product is faulty within 6 months. They just outright refused me.
I will give the head office a call tomorrow and if that gets me nowhere I'll take it to a small claims court.
Click to expand...
Click to collapse
If you have the option, just try a different location to do the exchange. That doesn't look like a typical crack.
Happened to my s4, the thread is still going I think. It cracked like that in my pocket. I think it was from heat of my thigh and the cool air or something. Samsung told me I must have dropped it for that to happen. And in the end I sold it on eBay for spares and got like £200 for it.... Best of luck.
Hendrickson said:
Happened to my s4, the thread is still going I think. It cracked like that in my pocket. I think it was from heat of my thigh and the cool air or something. Samsung told me I must have dropped it for that to happen. And in the end I sold it on eBay for spares and got like £200for it.... Best of luck.
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I hope extreme cold to warm won't make that happen.. It's about to be that freezing time of the year x_x
Could you update the OP with the additional cracks?
Sent from Z3 using Tapatalk.
That got me scared because I have a scratch in a similar place - not reaching the border and much smaller though. I hope it's just a scratch..
Samsung really became Samsuck lately.....
I'll never go back to Samsung again after I replace my S-2. The best smartphone made by Samsung ever. All the rest is a pure miss by them.
To OP and fellas with cracked screens....good luck on your way and a pro tip......Don't buy Samsung anymore...they just need money....your money....that is all their aim is....purchase another device which is "better"....sadly...
my 0.02€
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
Click to expand...
Click to collapse
first, why are you disappointed in the quality of the N6 since you dropped it? that's not a quality issue.
second, you may be in luck with google's one time replacement program if you call them. it was pretty widely reported about them doing it for the N5, but i've heard a few blurbs about them doing it with the N6 too. never hurts to call and ask.
Lucke said:
first, why are you disappointed in the quality of the N6 since you dropped it? that's not a quality issue.
second, you may be in luck with google's one time replacement program if you call them. it was pretty widely reported about them doing it for the N5, but i've heard a few blurbs about them doing it with the N6 too. never hurts to call and ask.
Click to expand...
Click to collapse
The Google one time replacement was only for phones purchased from the Play Store.
People have had this problem in the past and Motorola was willing to fix the shattered screen for ~$200.
Also agreed with Lucke here, not sure why a person would be disappointed in the quality. Its the user's fault for dropping their phone and not protecting it with a case. Yeah its not as durable as phones in the past like Nokia phones but thats the trade off you have to pay for having a big screen.
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
The point about google offering a replacement only if it was purchased from playstore - exactly those sorts of intel I was looking for. It then does seem like I am SOL. Will keep you guys posted.
xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
Click to expand...
Click to collapse
Did you purchase it at full price using a credit card? If so, check to see if you card offers protection. I know a couple of my cards will cover theft/accidental damage for the first 6 months, and will offer extended warranty (not for accidental damage) for 1 year after manufacturer warranty expires.
One of my other cards will cover damage to the phone as long as I'm paying my cellphone bill using that card.
---------- Post added at 04:26 PM ---------- Previous post was at 04:23 PM ----------
xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
Click to expand...
Click to collapse
It really depends on how it falls. If it falls face down from a few feet, directly onto a stone, there isn't any screen that won't break. A tempered glass protector may help in those scenarios.
If it falls at an angle, it may survive. If it falls almost vertical, again, the sceen will likely shatter from the side impact.
xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
Click to expand...
Click to collapse
You're not SOL - thankfully you asked here on XDA, so that entitles you to a free brand new N6 replacement! Just go ahead and email Moto and link them to this thread and you'll get your new replacement phone shipped overnight!
Of course you're SOL. You could've used Google to search for your answer instead of wasting time here.
xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
Click to expand...
Click to collapse
glass can break just from dropping it on the floor? color me surprised.
in other news, grass is green, water is wet and Latinos like Obama's immigration policy
seriously dude, you dropped the phone and you are calling it defective because the glass broke? gorilla glass is not shatter proof like so many people seem to think, it's hardened glass that is scratch resistant (not scratch proof).
zephiK said:
The Google one time replacement was only for phones purchased from the Play Store.
People have had this problem in the past and Motorola was willing to fix the shattered screen for ~$200.
Also agreed with Lucke here, not sure why a person would be disappointed in the quality. Its the user's fault for dropping their phone and not protecting it with a case. Yeah its not as durable as phones in the past like Nokia phones but thats the trade off you have to pay for having a big screen.
Click to expand...
Click to collapse
Hey what's this Google One Time Replacement thing? I bought mine from the play store. This info might come in useful later.
xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
The point about google offering a replacement only if it was purchased from playstore - exactly those sorts of intel I was looking for. It then does seem like I am SOL. Will keep you guys posted.
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Click to collapse
Lordy. And the n6 has a far larger piece of glass in it than any of those devices. Bigger pieces of anything like glass will break more easily.
Yes you are SOL.
No it isn't a design flaw.
Yes you need to not be a klutz with $700 tablet.
Yes, you need to own and take responsibility for your own screwups.
montez.061- said:
Talking about kicking a man while he down.... Geez. Here's an idea.... PUT INSURANCE ON IT RIGHT NOW... And get it replaced in a couple of weeks
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it's not kicking a man while he's down... he's calling it a defect because his glass screen broke when HE dropped it...
it's similar to me calling my car defective after crashing it into a wall. what did he really think was going to happen?
montez.061- said:
Talking about kicking a man while he down.... Geez. Here's an idea.... PUT INSURANCE ON IT RIGHT NOW... And get it replaced in a couple of weeks
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Click to collapse
haha, yeah, I am very surprised by the "people" on this thread. I didn't expect this sort of crowd on XDA, I thought people here were nice. What I asked in the thread wasn't anyone's opinion or advice on how to treat my smartphone. I asked for specific content on Google's and Tmobile's policies in this regard.
To all the other fanbois up above, listen up. Yeah, a poorly designed product is one that shatters from a small fall. To the genius above who used a car analogy, yeah, if your Mercedes S-class breaks in half because you nicked your bumper while backing up in your garage, you should rightfully be upset. Anyone who knows product design 101 will know that designing a $700 smartphone that doesn't survive a small fall is poor design. No, I am not *****ing since I dropped my phone and broke it. I actually really like the N6 and would get another one. Realizing a design flaw doesn't mean you can't appreciate all the other good things about the device.
I already called Google and Tmobile, and one of them hooked me up so my replacement phone has already been shipped.. If not for the fanboi attitude on this thread, I would have been happy to share the information. But no thanks.
Happy holidays folks.
xxaarraa said:
haha, yeah, I am very surprised by the "people" on this thread. I didn't expect this sort of crowd on XDA, I thought people here were nice. What I asked in the thread wasn't anyone's opinion or advice on how to treat my smartphone. I asked for specific content on Google's and Tmobile's policies in this regard.
To all the other fanbois up above, listen up. Yeah, a poorly designed product is one that shatters from a small fall. To the genius above who used a car analogy, yeah, if your Mercedes S-class breaks in half because you nicked your bumper while backing up in your garage, you should rightfully be upset. Anyone who knows product design 101 will know that designing a $700 smartphone that doesn't survive a small fall is poor design. No, I am not *****ing since I dropped my phone and broke it. I actually really like the N6 and would get another one. Realizing a design flaw doesn't mean you can't appreciate all the other good things about the device.
I already called Google and Tmobile, and one of them hooked me up so my replacement phone has already been shipped.. If not for the fanboi attitude on this thread, I would have been happy to share the information. But no thanks.
Happy holidays folks.
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Click to collapse
Good to hear you got it worked out.
1) We do not support or talk about insurance fraud on XDA.
2) We do not use foul language on XDA.
3) Since this is resolved. Thread Closed.