Story is this, baby girl dropped tablet accidentally tablet to the floor. Now screen is all black... When I press the power button it lights up, but shows nothing but black, as if the data is not passing through... Is there a way to open it and check if flex is disconnected or go straight to tech service?
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Last night, using my nexus one, I sent a text and put my phone in my pocket. When I took it out 10 mins later, my screen was broken. The screen is not cracked in any way. The top of the screen was filled with yellow pixellines, the bottom was black. As the evening proceeded i kept it in my pocket, it still received text messages and this morning my alarm went off, so it's just the screen. As i checked on it, the scheme on the screen changed. purple colors in the bottom corners, totally black, a light pinkish layer across the entire screen...
I was wondering if this would fall under the warranty and if anyone has had a similar problem.
If it were mine, I would certainly be trying to get it fixed under warranty.
OUCH! Post how it turns out please. Good luck.
N1 running psfreedom recovery and MIUI! sent via XDA app =D
and does anyone have any experience with sending the telephone in from abroad? like... europe
So i just bought the droid bionic, loving it so far.
But i came across this one annoying thing: When i dial a number and hit call, my dial pad disappears. Any body know what i should do to keep the dial pad active?
Edit: Pressed the power button and that brought up the dial pad visibility back, but shouldn't that be visible anyways ?
Thank you.
All my android phones do that. Dialpad is hidden once the call connects
Shudnt it come back if u hold it off in ur hands once aftr hitng call btn
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afma_afma said:
So i just bought the droid bionic, loving it so far.
But i came across this one annoying thing: When i dial a number and hit call, my dial pad disappears. Any body know what i should do to keep the dial pad active?
Edit: Pressed the power button and that brought up the dial pad visibility back, but shouldn't that be visible anyways ?
Thank you.
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Click to collapse
Is the whole screen turning black? Do you use a cover of any kind? Are you using phone in a very dark environment? There are sensors that detect light in the top right corner of your phone. You may be covering these sensors, and the phone is shutting screen off, like it should when you put phone up to your ear.
Its was the screen protector...removed it.. and it worked ...thank u fr ur help.
jagohodges said:
Is the whole screen turning black? Do you use a cover of any kind? Are you using phone in a very dark environment? There are sensors that detect light in the top right corner of your phone. You may be covering these sensors, and the phone is shutting screen off, like it should when you put phone up to your ear.
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Sent from my DROID BIONIC using XDA App
I just bought this phone today it rained strong and I kept in my pocket and saw that there were some drops on the screen and behind it was a bit 'but just a little' wet, now when I try to turn the screen is completely black, only the lights of the buttons turn on, if i press the volume button i hear the volume sounds but the lcd remains like turned off no retroillumination, nothing! Of course i cannot enter in download/recovery mode, i am desperate i have bought this phone few hours ago!
Now,quickly remove battery, sim, micro sdcard, everything you can remove and put it in dry place to dry.
*DO NOT TRY TO TURN IT ON!*
this may cause electric schocks which damages phone
Let it dry a FEW DAYS.
Sent from my GT-I9000 using XDA
I had exactly same situation when my phone got wet. I removed also motherboard and other stuff. It didn't worked, so I ordered new screen for 100euros.
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i will take it to the samsung point in my city it should be in warranty...
okay nice
This is my last Sony and will be returned asp, but I need it this weekend.
I'm returning it because of the bad camera and display.
But after 2 days it was freaking hot in my pocket.
The screen was black but not off.
I hold some buttons down for a long time and then it turned off.
When I booted it up it took a while before the start screen appeared.
But after a minute it started to reboot and reboot.
Sometimes it locks it self in black screen but again I can see that it still on.
Then it gets hot.
Any suggestions how to make it work?
I'm up in the mountain with no pc and using a friends phone to write for help.
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TLDR: I was cuddling my gf to sleep while using my phone. I fell asleep too. The phone was in bed with us for a couple of hours, but I don't think either of us lay on it, though my gf may have put some weight on it while getting up from bed to go to the w/c.
This morning it was unresponsive to touch, after rebooting it twice it won't turn on at all
When I press on the screen 1/3 of the way down with a bit of force, I feel it moving a bit and I can hear and feel a click on the inside.
The glass is intact.
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I fell asleep with the phone in my hand and I must have let go of it in my sleep. I woke up when my girlfriend was going to the bathroom in the middle of the night. The phone was still in the bed near where my hand was when I was falling asleep, but it was also in the path of my half asleep girlfriend rolling out of bed. I checked to see if it was still alive by pressing the power button and the screen turned on. Satisfied, I put it on my nightstand and went back to sleep.
When I woke up this morning I tried using it. It wasn't responding to touch at all, not even the home row buttons. But the volume rocker worked and so did the power button menu, but I couldn't select reboot in the menu with the touch not working. I force closed it with power + volume up, and when it rebooted it still wouldn't respond to touch. I force closed it again and now it won't turn on at all. I tried numerous button combinations (power on + volume up, down, all three, holding for up to 20 seconds) and it doesn't respond to being plugged into the wall or to the computer either, no led light and it's not mounting on the PC. It had about 60% power left before force closing it.
The funny thing is is that I couldn't figure out what the cause was for a long time. I googled it and search results for Z1's "sudden death issue" appeared and I figured it was something like that. Or maybe it was a delayed effect of putting it underwater 2 days ago.
But then it dawned on me, it was (of course) what had happened in the middle of the night. The phone looks completely fine, but after examining it closer, when I press on the screen 1/3 of the way down with a bit of force, I feel it moving a bit and I can hear and feel a click on the inside. I wonder what that could be..
What are my options now? I got the phone just a couple of days ago. I doubt this is covered by warrenty right? User error?
I'm not sure if this is even the real cause though - I didn't see it happen.... but I guess it's the most logical explination.
My girlfriend is pretty small so I'd imagine she would have had to put all her weight on her hand or elbow when she was getting up to be able to break the phone like that. I have a foam mattress which probably absorbed a lot of the weight? If this is indeed the case, I'm a little disappointed in the build quality if this broke something in the phone's innards with relative ease.
Any advice would be appreciated. It's the UK model bought outside of the UK from a local retailer. This is my first good smartphone and I loved it for the short time we had together. I'm devistated about it and not really sure what to do next.
Someone hold me
No visible damage = return it as faulty
Just say it died overnight while charging.
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pricey2009 said:
No visible damage = return it as faulty
Just say it died overnight while charging.
Sent from my D5803 using XDA Free mobile app
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Thanks, that's the plan I just emailed the seller
Edit: They said to go to a Sony store to claim warrenty on it
adamk7 said:
Thanks, that's the plan I just emailed the seller
Edit: They said to go to a Sony store to claim warrenty on it
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You should have a 14 day guarantee with the seller if you bought from UK..
I would go back to them and demand a replacement..
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So I was just about to go to the sony store, I had the phone, cables and everything neatly packed up an ready to go. I decided to give it one last try just in case to avoid the all too common scenerio when it unexplicably magically starts working in the store. I plugged it into a wall charger and held down the power button and the red light turned on! I left it for a minute and then pressed the power button again, and the screen turned on with a battery charging logo! It looked like the battery was fully dead so I left it for 5 minutes and turned it on again. It booted up! Now the moment of truth: will the touch screen work....
Drum roll......
It does!
Everything works normally now. I have no idea wtf happened but I'm really happy that I don't have to deal with sending it in and everything.
Though I'm a little worried about what the screen clicking is, that's still there.
I'll post a video later and might take it in to sony anyway to see what they say
Edit: I made a new thread with the video: http://forum.xda-developers.com/z3-compact/help/video-pressing-screen-spot-makes-t2918289
adamk7 said:
So I was just about to go to the sony store, I had the phone, cables and everything neatly packed up an ready to go. I decided to give it one last try just in case to avoid the all too common scenerio when it unexplicably magically starts working in the store. I plugged it into a wall charger and held down the power button and the red light turned on! I left it for a minute and then pressed the power button again, and the screen turned on with a battery charging logo! It looked like the battery was fully dead so I left it for 5 minutes and turned it on again. It booted up! Now the moment of truth: will the touch screen work....
Drum roll......
It does!
Everything works normally now. I have no idea wtf happened but I'm really happy that I don't have to deal with sending it in and everything.
Though I'm a little worried about what the screen clicking is, that's still there.
I'll post a video later and might take it in to sony anyway to see what they say
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Glad to hear it
I have the same phone symptoms as OP. Except, I was using the phone just 15 minutes before it refused to turn on. Also, for the first time I noticed the glass making a clicking sound when pressing coming from the middle of the screen, inline with the power button. I`ve tested the phone before and never heard this clicking sound.
At this point, even if the phone fixes itself, I`d rather send it in for repair before the clicking turns into a screen fracture.