My Note load but does not connect to mass storage - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi all!!
I have a big problem with my Note N7000, when connected to a computer via USB tells me it is loading but I get on the computer for data transfer that worries me a bit plus I have installed Samsung Kies for drivers but no, not if someone has come up ... Could anyone help me please
greetings!!
sorry for my English but is not as extensive and far use the translator was not meant "load" is "charge"

Usb Fix
Try this: Look at the micro usb port on the bottom of your Galaxy Note.
You will see a pin in the middle of it. Sometimes this is bent down, because people push the usb connector between computer and note in too hard.
If the pin is bent, bend it carefully straight, so that it is in the middle of the micro-usb port.
Try your connection again.
Please tell us your nationality in your profile, it will help if we know what language you speak....
I hope this helps.

try using your friend's cable see if its working.. "lots of stupid methods helped lots of smart guys"

Related

One of the USB devices attached to this computer has malfunctioned

WTH?!?!?! A few days ago I had a problem with AS 4.5, which I managed to solve, and now this??? Why does bad stuff happen to me anyway?
I don't know the cause of this problem. When I plugged my XDA II this message pops up. =(
I tried Hard Resetting and Reinstalling AS 4.5 but it didn't work (GRRRR)
I'm guessing a driver error/corruption within my PC. Any suggestions??
(I haven't tried connecting my PPC with another PC, YET)
had same prob
just copy the serialusbfn.dll into your windows dir on ppc and all is sorted
the solution you have there is something I already posted. (refers to thread: http://forum.xda-developers.com/showthread.php?p=1646178#post1646178)
this is an entirely different problem =(
thanks for trying to help though =D
very simple..happens with me alot of times...just soft reset ur ppc or restart ur PC..and voila it works..also make sure its connected directly to ur pc's usb port
i did that many times and still it fails to work.. I reset both my PPC and my PC.. =(
and by directly, do u mean directly as in without a cradle? or directly without using USB splitters, extension, etc...
if the latter, I don't have USB extension cords etc...
if the former, I connect it via a cradle.
hm..i use a USB cable..so i cant really tell
Maybe your pocket pc 's bottom connector is broken. Have you tried using "WM5Storage" and putting your XDA II on its craddle to see if it gets connected as a usb mass storage device ? If it doesn't, you should maybe look if the connector is still soldered to the main board. Mine isn't anymore, and my XDA II can only charge.
Yeah nathrinder could be right..caz mine was also broken *just remebered after reading nathrinders post
I'm also thinking of the possibility that either the bottom connector or the cradle is broken, but I really can't conclude yet until I try connecting this thing to another PC and see if it works.
May I ask what is that WM5Storage?
THANK YOU!
Wm5torage is a software which makes ur ppc a card reader and when u insert a card in the device..it gets detected in ur Computer.....its just like Softkick II or sum thing like that.....search around the forum for it

USB device not recognized:Cant connect to laptop..??

laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
a in yul said:
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
Click to expand...
Click to collapse
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
thx...
@[email protected] said:
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
Click to expand...
Click to collapse
hello there, first n foremost thanks for your input!
Before trying out your possible solution i tried to connect and for some reason i was able to connect via the device today...??!!
i really dont know why, but will try your soln if this situation reocurrs.
NB: this happenned to me twice in the last 3-4 months, n i never figured out the cause ??
any other advice or ideas gratefully accepted.;
its probably the same as me and loads of other people - the pins have bent on your usb connector - probably caused by using non standard chargers and usb leads. Its been widely reported. The non-standard leads have too much space around them when plugged in and wiggle causing the connector on the tytn II to bend. Try using the lead which came in the box and see if it helps. and try using the charger that came with it too.
Can bent pins be fixed?
Hello -- I'm one of those people with a non-recognition problem. Is it possible to fix the bent pins? My problem seems to have begun around the time I lost my original USB cable. Now, all the cables I have -- ones that have been specifically sold to work with my HTC Tilt -- have the symmetrical, sort-of-trapezoidal mini-usb connection, rather than the rectangle-with-one-corner-cut-off shape of the original cable. I should say these cables do charge my device, but none of my computers recognizes it as a USB device.
Help?
Thank you,
J. Georgia
bent pins continued
I should add that the charging cable that originally came with my phone has the same connector shape, so I'm not sure what's going on.
USB Device not recognised
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
axeman said:
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
Click to expand...
Click to collapse
Unfortunately this is no soution for me. I seem to have this problem as well, since about two weeks.
I use two notebooks (Dell & Acer) and both do not show any activity when connecting my Kaiser to the original USB cable. The device is not even switched on when I connect it, nor does this happen when I connect it to the (original) cable in my car, which did work before.
Charging works fine, both in the car and when connected to both notebooks, but no Sync at all.
I have tried another USB-cable with the same result, so I suspect some hardware-problem causing me to be unable to copy files between my notebook and my phone and worse, rendering me unable to flash a new ROM onto it.
Who knows what to do next?
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
I have had similar problems with my touch pro in the past, even bluetooth internet sharing eventually gave up the ghost.
I tried a myriad of leads and then eventually reinstalled active sync- which did the trick.
USB sync not working
[email protected] said:
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
Click to expand...
Click to collapse
I've had the same problem with my first Tilt. There's multiple threads that detail this known problem. Some seem to be due to bent pins, some are general hardware failures (possibly the USB controller). There are some HardSPL images out there that have a "force usb" option enabled. This never worked for me, but it might be worth a shot for you.
...a word of warning....
If you end up reflashing your phone (via MicroSD) and the flash goes bad, you may be stuck, as many of the solutions for repairing a bad flash require you to USB sync. My first Tilt was a victim of this after a bad stock ROM flash that left my device without audio, and unable to flash via MicroSD.
replace usb board
you need to replace your usb board. It will run you less than $10 if you do it yourself. you can get the board on ebay
really? 4 years later?

USB Connection

Hey there
My phone has been connecting perfectly fine since I got it about a year ago right up to a couple of days ago.
I've just changed my contract and wanted to unlock the phone. However, before I could even go about doing I discovered that my computer (Vista 32bit) was no longer recognising the phone.
When I plug it in it does charge but the computer gives no reaction. Even when I put the Kaiser into bootloader it still says Serial instead of USB.
I have tried disabling enhanced network functionalities on the phone, I have reinstalled Windows Mobile Device Center, I have hard reset the Kaiser, I have used multiple USB cables and multiple USB ports (all of which work with other devices).
As a result of the hard reset I have now lost the majority of my data. It's all backed up on my computer but this isn't much use when it refuses to recognise the phone!
What can I do to fix this?
Any help would be very gratefully accepted!
Cheers
McAsh
I would try it on a friends XP machine or a friends Vista machine. Try to narrow down if it is the phone or your PC , and then proceed from there.
HI!
I have the same right problem!
The only way i can do activesync is connecting the phone in activesync by bluetooth and the sincronization is fine, but i need to put HardSPL in it and i need that it can be recognized by USB connection and my Kaiser is only charging from USB, it is not being detected by the computer.
PLEASE HELP!!!
Thanks!
had same problem
no one help, I started a thread and no replies
till today I plugged my kaiser to usb and computer recognized and synced
I was using bluetooth to sync for a couple of months
I really didn't do anything to fix this first I thought it was usb connection but it wasn't because I was able to put new rom thru the usb so connetctoin was there when the phone is in the hard reset mode. WEIRD ha
mostly these things comes down to 3 reasons
1. defect usb connector in the ppc
2. corrupt activesync install full uninstall and clearing registry of the pc should fix that
3. issue with usb port chipset drivers for on the pc
Also having a similar problem.
My computer recognizes my Kaiser as "HTC USB Sync" in the Device manager but nothing more happends. Could it yet be the phone USB connector that is broken? Also I was able to flash the rom yesterday (from bootloader).
When plugged in, my phone totally freezes and becomes available again the moment I unplug it and by then starts "connecting to host".
If I uncheck the "allow usb connections" box in WMDC the phone is workable but very juddery.
Have tried to completely uninstall WMDC and reinstall it again with no success whatsoever.
Any tips or is my only solution to buy a bluetooth-dongle?
The solution for mine is really the repair center unfortunately!
It really seems to be a hardware problem in the USB connector, i can't even change a firmware, the pda simple isn't recognized by the computer :S
Anyway thanks for the help!
Regards!
I am also having the same problem!! My question is how do you use bluetooth to sync with the activesync(not too computer saavy!!)
Check the usb connection on the phone. It may have a contact pushed over or broken
I got the same sympton.
I can get my phone to sync by pushing the USB connector harder towards the phone. Yes, it is connected already, and it is not lose, and the PC recognise it as HTC device in Device Manager, but it is just not detected by the (Vista) Windows Mobile Device Center
If I keep pushing the usb connector in (towards the phone), then it would get detected and start syncing. If I relax my hand and stop pushing, the active sync connection will drop immediately (still detected as HTC USB device in Device manager though).
Therefore, I have to keep pushing it in to have a successful sync. I don't dare to flash the firmware anymore... :-(
P.S. I am using the official O2 WM6.1 firmware, and using the original USB sync cable. I noticed that the original USB cable's connector head is a bit longer than ALL my other USB cable's connector head (the mini USB head).
Originally I didn't need to do the push in for the phone to get recongised, so I figure it is some sort of wear and tear on the phone's connector... :-( This does put me off in purchasing another HTC phone, because the new one is likely to suffer from the same wear and tear...
btw, before the connector got that bad, when it was connected but not synchronising, I could get it to sync just by launching Windows mobile device center (which is a different program than sync center in vista); and of course, when it was all brand new, I just need to connect the phone to the PC via the USB cable, and everything happened automatically...
I am trying to flash my first rom and the computer would not detect the phone. Took a look at the female mini USB socket on the phone and the 3rd pin out of 5 was much lower. Took a tiny screw driver and pushed it up and I got success. Its a little sensitive but if you dont touch the phone it will work fine.
Good luck
Jason
HI gdarrenc!
The way to sync it via Bluetooth is when you open the activesync in your pda, in the options menu you have the option to sync via bluetooth
Regards!
possible solution if feeling brave
My hotsync failed a few days ago, did the usual searches and posting on here with no joy and then did a google search for a picture of the mini usbport.
on inspection of mine in comparison i noticed the two leftmost pins were down to the point they were in the sticky out black bit so with a pair of my wifes best precision tweazers i flexed the black bit down slightly and slid the tweazers to the right lifting them up slightly. as soon as retested it is now working again.
NOTE BE VERY VERY GENTLE WHEN DOING THIS - DO NOT USE ANY FORCE
my guess is this is due to an ill fitting usb cable as mine had a certain degree of up and down flex when connected.
hope this helps someone.
I am also having issues with pc-htc connection.
But, this happened when I pulled the usb out of the phone with my leg.
Now, I squezzed usb head a little, and it works fine.

USB device not recognized all of a sudden

Im hoping that someone can help me with this please.
For no apparent reason this came up on connecting to my office pc yesterday, I tried at home today with the same error on two separate machine.
Have searched the forums with a few dead ends where people have resolved but no reasons given.
As others have done have backed up settings etc and reset my device in the hope that maybe mobile shell 3.5 might have been at fault but sadly not.
Ive taken a look at the usb port itself and the second pin from the left appears to be very flat in comparrison to its neibours, could someone confirm this please before I start prodding about.
thanks
Do a search in this forum for USB connector -- you will find lots of advice.
Also, if it happens on multiple machines, and you're using the same cable, try a different cable -- these can go bad too.

Massive Storage not working in T813, computer does not detect

Hello fellas,
I have a problem with my brand new T813 running the latest official firmware available (Android 7).
Massive storage is not working, my computer running Windows 10 with updated samsung drivers has failed to detect it. The device charges, but I am unable to modify the usb options, regardless the choice MTP always remain.
I have tried with three different cables, all of them work fine with my S7, the computer never detects the device, eventhough it's charging. This means it is not a problem with the device's micro usb port. I have the latest drivers, and I have also tried with all usb ports. None of them seemed to do the trick.
The computer has faulty usb 3 drivers, ever since I have installed Windows 10, the speed is not what used to be with the previous configuration. I have the same drivers, I don't understand what's wrong.
Any help would be appreciated, I have tried most solutions mentioned on this community and they didn't work. I can't flash the device because it is never detected. The problem still persists after a restablishment via the menu.
Download mode shows
QUALCOMM SECURE BOOT: ENABLE (CSB)
FRP LOCK IS OFF
[UPDATE] 06/08 11 AM
Left the device at SAMSUNG ARGENTINA repair shop. Also had to pay 300 pesos (around 20 dollars) as a diagnostic fee, they told me that if I accept the repair cost later on, they would discount the 300 pesos I have paid out of the total price. And if I don't, they will keep the money.
Will update again when Samsung calls me in a couple of days. Maybe this monday, I hope so.
[UPDATE] 06/08 15 PM
I have just received an email from BGH, which is the SAMSUNG ARGENTINA official partner for repairs. They told me that the problem is a FAILURE on the SUB board.
http://www.ebay.com/itm/Micro-USB-C...g-Galaxy-Tab-S2-9-7-034-SM-T813-/322414846816
The good thing, is not that expensive. The bad thing, this tablet hasn't arrived officially to Argentina, and since it has been bough in Chile, the guys at SAMSUNG ARGENTINA had to request an international order replacement, which I have been told it could take some time. But they will eventually get the piece.
Will update again.
What does device manager report when the device is connected?
Sure you don't have ADB enabled? Disable developer settings and try again.
ashyx said:
What does device manager report when the device is connected?
Click to expand...
Click to collapse
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
hemp_invader said:
Thanks for replying, please refer to first screenshot. No Mass Storage option appears after connecting device. MTP option seems to be forced, i am unable to change it.
The tablet is brand new, but the guy who sold it to me said that it has always been working. He even told me that it has been barely used, and that the device is recognized when connected to an usb audio system. It has been upgraded to 7.0.1 a couple of days ago, maybe that's the problem.
I have just tried with a macbook air and it didn't detect it either, it is only charging. The same computer has detected my S7.
Click to expand...
Click to collapse
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
fonetyk said:
Sure you don't have ADB enabled? Disable developer settings and try again.
Click to expand...
Click to collapse
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
hemp_invader said:
Thanks for replying. ADB and USB debugging activated, I have also performed a factory reset and the problem still persists.
Using a microSD didn't help either.
Click to expand...
Click to collapse
What usb options do you get when swiping down the notification shade?
ashyx said:
What usb options do you get when swiping down the notification shade?
Click to expand...
Click to collapse
There is no notification when I plug in the cable, that is the problem.
hemp_invader said:
There is no notification when I plug in the cable, that is the problem.
Click to expand...
Click to collapse
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
ashyx said:
Does you get any kind of connection in DOWNLOAD mode, can odin see the device?
Click to expand...
Click to collapse
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
hemp_invader said:
Sadly nothing at all, the device only charges via usb. This is very confusing because the guy who sold it to me said it was working, but he has also said that he has never plugged it in a computer.
Click to expand...
Click to collapse
There are no error codes in device manager when the device is plugged in?
ashyx said:
There are no error codes in device manager when the device is plugged in?
Click to expand...
Click to collapse
Nothing, not even an unknown device. I'm lost here.
hemp_invader said:
Nothing, not even an unknown device. I'm lost here.
Click to expand...
Click to collapse
I think you need to try another pc.
ashyx said:
I think you need to try another pc.
Click to expand...
Click to collapse
I have tried with a mac and nothing has happened, it is only charging. The same computer has detected my s7.
A lot of people seem to have experienced this problem, the remaining solutions I didn't try are using other pc or try cleaning the female port with isopropilic alcohol. Hope it does the trick, otherwise I'm screwed.
I will try at work tomorrow.
ashyx said:
Modern devices don't use mass storage anymore, they use the MTP protocol.
You should see your storage folders pop up in my computer.
Click to expand...
Click to collapse
That is the problem, when I connect the cable nothing happens, it is only charging. Windows doesn't even detects it as an unknown device and neither does mac osx.
I didn't know mass storage is not used anymore, I think my S7 does have it and it works. I will try at work tomorrow.
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
fonetyk said:
When the problem appears with different USB cables and in different computers, as in your case, you have to look into the possibility that it may be a hardware issue.
I hope I'm wrong about this, but it sounds like the DATA+ or DATA- pin is damaged in your micro usb socket (pins 2 and 3, see http://pinouts.ru/PortableDevices/micro_usb_pinout.shtml)
Click to expand...
Click to collapse
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
hemp_invader said:
Yes, I'm afraid it could be a hardware problem. But that would also mean the guy who sold it to me is lying. I have to say it, the device looks like it has been treated with care. However, i have noticed the plastic has worn out a little near the usb port, those black marks could indicate not so much care when plugging or unplugging the cable.
I hope we are both wrong about this. Tomorrow i will know. Fixing this is a pain in the ass, right?
Click to expand...
Click to collapse
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
fonetyk said:
¡Che! Replacing the microusb receptacle would not only be a pain the ass, but if you make a tiny mistake while soldering or desoldering you can end up with a bricked tablet.
Anyway, let me know what you find out tomorrow, good luck boludo.
Click to expand...
Click to collapse
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
ashyx said:
Actually not too bad as the Micro USB port is a module and can simply be swapped out.
http://m.ebay.com/itm/Micro-USB-Cha...-Tab-S2-9-7-034-SM-T813-SM-T819-/361834576986
Click to expand...
Click to collapse
I didn't know this tablet had a modular micro usb port, that's great ! :good:

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