[Q] XPERIA Z active sync exchange 2010 problem - Xperia Z Q&A, Help & Troubleshooting

hi all,
someone have problem with mail client of Xperia Z w exchange 2010??? i canno connect client says that "Cannot connect to server" but all the parameters is ok.
i'm IT of my corporate so i'm sure what i say...
I use SSL, for test i use EAS-MD of MobilityDojo and base test is ok, but folder sync give me error 111.....
how i can solve?
all other users that ave android 4.x not have problem in my corporate so i dont'know what i can solve it.
I search over the net w/o solutions....
BASE AND ADVANCED TEST:
Testing HTTP GET:
Response: Errore del server remoto: (505) Versione Http non supportata..
Explanation:
This is correct behaviour, and means your Exchange server is responding!
Status: PASS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Testing HTTP OPTIONS:
Allow OPTIONS,POST
MS-Server-ActiveSync:14.2
MS-ASProtocolVersions:2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolCommands:Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
Public OPTIONS,POST
Content-Length:0
Cache-Control: private
Date:Tue, 19 Mar 2013 11:21:07 GMT
Server:Microsoft-IIS/7.5
X-AspNet-Version:2.0.50727
X-Powered-By:ASP.NET
Status: PASS
~~~~~~~~~~~~~~
Testing FolderSync:
/Microsoft-Server-ActiveSync?Cmd=FolderSync&User=mbonelli&DeviceId=EASMD&DeviceType=FakeDevice
HTTP 200 - OK
Response body
More status codes can be looked up here:
http ://msdn.microsoft.com/en-us/library/ee218647(v=EXCHG.80).aspx
<FolderSync xmlns="FolderHierarchy:">
<Status>111</Status>
</FolderSync>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
thx

AW: [Q] XPERIA Z active sync exchange 2010 problem
Status 111 is " ServerErrorRetryLater" response.
Have you tried deleting the Exchange account from your XZ, removing the XZ from your account (easiest way is through owa) and then setting it up all over again?
Have you other devices synchronizing this account?
Sent from my C6603 using xda app-developers app

Retxud said:
Status 111 is " ServerErrorRetryLater" response.
Have you tried deleting the Exchange account from your XZ, removing the XZ from your account (easiest way is through owa) and then setting it up all over again?
Have you other devices synchronizing this account?
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I've tried this a number of times. like my friend who is querying, the parametres are OK in fact if i send an email from my device, it goes through but the problem is with the syncing, it says there's a connection error - i never had this for my S3.

Related

Xperia and Microsoft Exchange Server

hi friends,
I want to configure my Xperia with my official Microsoft Exchange server. THe problem i am facing that when i connect my Xperia to the PC and it is synchronized with my outlook it can download all the mails/contact etc...
But i wanted that if i am on move, i can still get the mails directly on the Xperia.
I tried to configure exchange server from Active Synchronization Menu --->configure server , and it give me msg its the same as your look web access server and everything okay, but when from Messaging Menu if i try to send the email or do Send/ Recieve for my outlook, i am not able to recieve/send emails.
Is there anyone else having the same problem, Help will be appreciated.
Thanks
Jade
??? what ???
idont understand your whattt?
either my question is confusing for you ?
Regards
Jade
I don't understand the question either.
When you start the ActiveSync application (on your device) and click Sync, it will either synchronize with Exchange or display an error message if it doesn't work. Assuming it doesn't sync successfully, what's the error message that is displayed?
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Um...
You want to ActiveSync your phone with the PC over the Internet?
JYousuf said:
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
Click to expand...
Click to collapse
Ah.. I assume you're entering your email address, username, password and domain, then ActiveSync tries to do the automatic configuration and then displays a text box to enter your server address? If so, the automatic configuration didn't work and you have to enter the server address manually (which is the same as the server address configured on your desktop Outlook (check your Outlook configuration if you're not sure) or the address of Outlook Web Access, maybe something like mail.whatever.com).
JYousuf said:
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Click to expand...
Click to collapse
Please try to sync using the ActiveSync application. It will display an error message, which will probably help to find the problem.
orelsi said:
Um...
You want to ActiveSync your phone with the PC over the Internet?
Click to expand...
Click to collapse
Microsoft Exchange is pretty cool
Have you checked both Mail for Outlook and WM Active Sync in your configuration? For your needs you may only activate Mail for the Server, not the PC connection. Look also for other conflicts like tasks and so on.
I think i am not able to elaborate my problem clearly. Let me do again
I am having a corporate account and that is configured on my Microsoft Outlook and i receive all my corporate mails over there.
Now as i did on my SE P990i, i have set the same corporate account which use Microsoft Exchange Server on my Mobile, and that i wanted to do on Xperia too. So that i can recieve the emails on my computer and on Xperia.
But i cannot configure it even having the right settings for exchange server. and it keep on showing connecting......... but do nothing.
Thanks
Jade
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
=====================
But the same Microsoft Exchange server works fine for me on P990i, and its not possible to contact my head office in USA just to ask them install any certificate for me ):
any other solution.
Regards
Jade
JYousuf said:
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
Click to expand...
Click to collapse
The most likely cause of this issue is that your company uses a self-signed security certificate instead of a commercial one, which is why your device doesn't trust the certificate. You have to install the certificate to your device to be able to use it:
Open your webmail (Outlook Web Access) site in Internet Explorer, using https (if IE gives you a certificate error too, just accept it)
Click the lock icon (either on the top or at the bottom, depending on your IE version) to view the security certificate
On the "Details" tab, click "Copy to File" and save it (default export settings) to your device or storage card
On your device, install the certificate by launching it through File Explorer.
(You could also disable SSL for the Exchange Server connection, but I don't recommend this at all.)
Also, you will most likely be able to use Push Mail with Exchange, so mails will be delivered to your device right after receiving them, without having to do scheduled or manual Send/Receive .
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
JYousuf said:
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
Click to expand...
Click to collapse
Hmm, did you install the root certificate or just the web server certificate (step 4 on the page you linked)? I'm not sure, it's possible you need the root certificate and not just the server certificate.
Well i followed all the step given on the link i pasted above. I installed the root certficated, but which server certificate you are talking about, though i followed all the step of that link.
Thanks
Still looking for some possible solution.......
You might want to ask your corporate admin for the exchange server.
They may changed the settings.
you need to enable push internet and configure your exchange for push internet. contact your mobile provider for that. and about the certificates you need to install it in your phone.

troubleshooting---cant send emails

i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?
loyjwe said:
i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?
Click to expand...
Click to collapse
But why you start to configure this with unknown email?
Don't get it.
Maybe you have some settings wrong...
I have the same problem, worked fine last week.
Setting up with a non hotmail address allows you to put in the live.com pop3 and smtp settings.
doministry said:
But why you start to configure this with unknown email?
Don't get it.
Maybe you have some settings wrong...
Click to expand...
Click to collapse
He's just using that as an example! lol
resent problems with MS hotmail servers i think as i've spoken to a number of people that have intermidant issues.
Since your setting it up manually, have you tried using the mobile email server of your Mobile provider? or even a googlemail smtp as the sending server?
as you can imagin you don't have to use the same service smtp server as your pop3 incomming server
loyjwe said:
i had set up a hotmail acc using the below method.
Just config it manually.
First, create an account with some unknown email address such as [email protected] (we will change back later) then edit account settings and use these parameters.
Incoming mail server : pop3.live.com
User name: Your FULL email address ex. [email protected]
Outgoing (SMTP) mail server : smtp.live.com
Check those 2 boxes. (require authentication & same username)
Click Advance server settings. Check another 2 boxes.
Done.
it works well in notifying mi once i receive a new email with syncing every 5 minutes. but the thing is i cant send any email out and i cant manually sync by clicking "send/receive"
any solution?
Click to expand...
Click to collapse
so what do u mean by i do not need to use the same service smtp server as your pop3 incomming server?
i used this method is becoz i tried using the Windows Live application but i cannot activate push mail for it, like to sync once i receive email or what, as i need to manually Send/Receive to update my mailbox for new mails.
so i searched the forum for solution and found this method (using a fake address initially den changed it back). its push mail works fine with sync every 5 mins. im able to receive email automatically.
initially when i set up email with this method, i tested the incoming and also sending emails it works perfect. but now don't know what happen suddenly when i want to send email i can't. it has error out of sudden.
any solution? or any recommendation on other outgoing server can i use? btw i'm using hotmail acc so can any1 recommend a server that works with my hotmail acc with POP3.live.com incoming server?
thanks alot
greatly appreciate if anybody can give any help.
wats the point to have push mail if i cannot reply
thanks
any1 got any other server to recommend for hotmail account?
loyjwe said:
any1 got any other server to recommend for hotmail account?
Click to expand...
Click to collapse
I have no idea.
My X1 just sends all fine.
However I can't send from hotmail when configured in another application.
means u using the Windows Live?
loyjwe said:
means u using the Windows Live?
Click to expand...
Click to collapse
Yes I do use WLive!
i used to use Windows Live. but the push mail function failed. it will never notify me for new mails even i set it to As items arrive. i always need manually select Send/Receive.
thats y i used this set up account
loyjwe said:
i used to use Windows Live. but the push mail function failed. it will never notify me for new mails even i set it to As items arrive. i always need manually select Send/Receive.
thats y i used this set up account
Click to expand...
Click to collapse
I've never used push option.
Never liked that idea.
oh ok.
any1 uses other outgoing mail server to share with me the address?

[Q] Q: Exchange server

Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Arawac said:
Hi guys,
Shoot me if this particular issue has shown up somewhere... (couldnt find it)
I am having problems connecting to the exchange server at work. My company has a very high security standard.
They have you digitally agree to usage conditions, and then have to activate you somewhere on a firewall...
They are using WOSH (whatever that is) ?
Now officially they said it would be only for rotten Apple phones. However i was told in confidence by enterprise application support it would work on any phone having exchange capabilties.
I have tried several programs: k9, touchdown, and now that standard android one.
In the guide to set it up for apple the information to enter is almost the same:
I now try with settings/accounts/add acount
email adress:
[email protected]
password:
Abcd1234
Next it fails and continues with:
domain/username
servercorp/firstletterlastname (1st letter of your first name + 7 of your last name)
password:
Abcd1234
Server:
wosh.server.com
Then there are options for using SSL
Use secured SSL connection
Accept all SSL certificates
here it mentions some ID: androidc2398921038
Client Certificate
This is how far I get, the guide continues with having to set a PIN after succesfull connection.... ?
I tried many permentations, in all cases I get "could not connect to server", i checked the server (wosh.server.com) it does resolve but does not allow ping.
Particulars / questions:
In the guide from work it does not mention SSL settings (and I tried with and without). In the guide there is a seperate field for Domain. The domain/username field shows up like that but in the prefilled example it show the slash backward instead of forward (\ vs /) I tried both to no avail.
Is there something specific to how apple phones identify themselves ? Can I mimmick that ? Could it be that kind off ID ?
Since they are so security sensitive could it be i need a client certifcate (it is not mentioned in the guide) ?
Are there any tests (telnet ?) i can do to find out the correct settings/changes ?
It is alot, I know, hope someone has an idea ?
Click to expand...
Click to collapse
So which client are you using now? This one?
If so format under Manual setup is:
domain\loginid
account pw
server.domain.ext
Use SSL
Accept All SSL
The ASOP client linked above supports (and ignores) most Exchange Policies.
If that doesn't work it's server related, it may pay to check in one of these threads but I don't know if they'll help with server issues:
http://forum.xda-developers.com/showthread.php?t=655649
http://forum.xda-developers.com/showthread.php?t=775007
Success.
yup using that one,
checking the other threads you posted..
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Arawac said:
hmmm,
In this http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49
you post some code aswell, do i need to use that to install the email.apk ? i just copied to sd and installed from there...
For starters I would like the policies implemented, scary i know, but at least I will adhere to company policies
Is there a way to check the device ID ? seems like different apps send different device IDs
Click to expand...
Click to collapse
Yes, it needs to run from /system/app/ so you'll need to follow the instructions on that page or use Root Explorer to drop it in there.
If you want one with Exchange Policies implemented you'll need to get a stock Froyo one from a custom rom somewhere (my Nexus ROM has it, see sig but make sure you get the CM6/Froyo version).
Not sure about device ID.
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Arawac said:
well I put the app on system app, using the sdk, seems fine only still not possible to use the exchange server....
Click to expand...
Click to collapse
I think you'll need to check with your server admin sorry.
NP thanks for the help, also tried the stock one from your sig (not the gingerbread one) same result unfortunately...
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Nuri58 said:
Has anyone managed to get Excange Server to work?
I get it to work the first ½ hour (mail appears quickly, but calender and contacts takes quite some time to load).
Now the issues:
- After about ½ hour it cannot sync anymore unless removing and reinstalling Exchange Server. What is the trick?
- I do not get to understand why all my contacts disapear if I remove Exchange Server. Any way to have them saved?
- I cannot edit my appointments, only add alarms. Perhaps another calender program?
- Can the different calenders (google, outlook and LG PC sync) be merged
Phone just hard reset and only Exchange Server activated. Without the Exchange Server I do not want to keep the phone. At the same time it works fine on my Wildfire (from where I comy the settings) and on my Touch Diamond.
Click to expand...
Click to collapse
reidar.ostrem said:
Using two exchange servers on mine.. Aosp email client wo sec.
Sent from my LG-P990 using XDA App
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=12005679&postcount=49

[Q][K9 Mail] Can't get Hotmail to work with POP3/IMAP

Hi everyone,
I've been trying for the last few hours to get hotmail to work in K9 Mail, but I always get an invalid username or password error when in manual configuration even though I'm sure I've got the right credentials !
Here's the settings I've been using with IMAP for example :
Incoming mail server : imap-mail.outlook.com
Port : 993
Connexion type : SSL/TLS
Username : [email protected]
Password : ***
And then I get the error that my username or password is incorrect : would it have something to with my e-mail address being hotmail.com ?
I download the Outlook android app and it works fine, but it would be more confortable to have everything in K9..
Any suggestions ?
Thanks !
Any ideas ?
Hawknight42 said:
Hi everyone,
I've been trying for the last few hours to get hotmail to work in K9 Mail, but I always get an invalid username or password error when in manual configuration even though I'm sure I've got the right credentials !
Here's the settings I've been using with IMAP for example :
Incoming mail server : imap-mail.outlook.com
Port : 993
Connexion type : SSL/TLS
Username : [email protected]
Password : ***
And then I get the error that my username or password is incorrect : would it have something to with my e-mail address being hotmail.com ?
I download the Outlook android app and it works fine, but it would be more confortable to have everything in K9..
Any suggestions ?
Thanks !
Click to expand...
Click to collapse
Well I don't know why it doesnt work, its should be pretty easy to set up, just enter your account and your password, no need to manually set servers and port...
Well, I tried with automatic connection and I get :
Command : AUTHENTICATE PLAIN; response : #2# [NO, [AUTHENTICATION FAILED], Invalid username or password.]
Hawknight42 said:
Well, I tried with automatic connection and I get :
Command : AUTHENTICATE PLAIN; response : #2# [NO, [AUTHENTICATION FAILED], Invalid username or password.]
Click to expand...
Click to collapse
so you are maybe using an invalid username or password.
I have installed k-9 only to test it for you and everything worked fine at the 1st attempt. Don't have any idea sorry,
alray said:
so you are maybe using an invalid username or password.
I have installed k-9 only to test it for you and everything worked fine at the 1st attempt. Don't have any idea sorry,
Click to expand...
Click to collapse
It might a bug with some character in my username, really strange.. The Outlook app is working fine, just tried it on my phone.
Thanks for trying anyways, really nice of you !
alray said:
so you are maybe using an invalid username or password.
I have installed k-9 only to test it for you and everything worked fine at the 1st attempt. Don't have any idea sorry,
Click to expand...
Click to collapse
I am getting the identical error and I have checked/double-checked that user name and password are correct. The same settings that fail with K-9 work with all of my other email clients. My @hotmail.com address uses no special characters. I had also initially tried automatic setup and only resorted to manual setup when that failed (with an identical error).
I am using K-9 version 5.001 on Android 4.2.2.
I should add that I do not get this problem with K-9 version 4.804.
Greg Korman said:
I am getting the identical error and I have checked/double-checked that user name and password are correct. The same settings that fail with K-9 work with all of my other email clients. My @hotmail.com address uses no special characters. I had also initially tried automatic setup and only resorted to manual setup when that failed (with an identical error).
I am using K-9 version 5.001 on Android 4.2.2.
I should add that I do not get this problem with K-9 version 4.804.
Click to expand...
Click to collapse
We should probably report it as a bug to the developers, non ?
The same error happens here!
Likn'_ùs said:
The same error happens here!
Click to expand...
Click to collapse
This is what 2 factor authentication gone wrong looks like. Disable it in account.live.com. You can re-enable it once the account is set up.
There seems to be a problem by copying settings from clipboard.
I've had the same problem made sure, that all settings were alright. Only after I typed all data manually it worked instantly.

EMUI 5: Email app - IMAP problems!

Hi guys!
Device:
- Huawei P10 dual-SIM VTR-L29 B162 official un-rooted
Issue:
- native email app: IMAP email account.
Description:
- I set up an IMAP email address (correct and properly) and every time I sent a message it disappears from Sent Messages (on the phone app) and also it does not appear on my laptop. If I send an email from my laptop (Outlook 2016) it appears also on the phone.
I've tried the same account with Gmail, Outlook Mobile, Blue Mail, Newton mail, etc. and it works just fine!
But with the native email app doesn't want to sync the sent folder.
Really annoying!
any help please?
nobody has this problem?
Hi, i've got this same problem. I've tried to downgrade e mail app, change imap prefix, even wrote to polish huawei support. They confirmed this bug, and assure me that they are working for solution. Almost two months ago

Categories

Resources