[Q] cant install device in flash mode "hardware ID not found" - Xperia Z Q&A, Help & Troubleshooting

If i connect my phone while pressing volume down, Windows 7/64 doesn't recognize it. I gives me a "hardware id not found message". What can i do?

Found out this only happens on the USB3 connectors.
On USB2 i get an unknown device, which is sadly also completely useless.

install drivers d'oh

indycar said:
install drivers d'oh
Click to expand...
Click to collapse
Funny.
Finally on the third PC i tried, the the device got recognized correctly in flashmode. No chance on my Win 7 64 or XP SP3. But now at least i know where i have to drive to flash my phone. Still sucks.

Any news on the driver issues?

Related

[Q] One is not recognized by computer

Hey guys !
For some days my One just won't be recognized by my computer anymore. I neither changed anything on my computer nor on the smartphone. It's currently running ARHD 7.2 and my computer is on windows 7 Pro x64.
I already tried reinstalling HTC Sync Manager, completely removing the drivers using the device manager and I even tried installing several standalone drivers provided in the forums here at xda. Switching USB ports and USB-Debugging didn't improve anything, too.
Windows explorer just shows the HTC Sync Manager install disc but not the MTP Device, the driver install wizard says everytime i plug the phone in that the installation of an HTC MTP Device wasn't successful.
Also in the device manager there is a yellow exclamation mark on the device entry and it says that the device doesn't work correctly because Windows couldn't load the required drivers for the device. (Error code 31) (Free translation from german )
HTC Sync Manager even shows that there is an HTC One connected but i can't sync it and it doesnt show the device capacity.
The weird thing is that also the One X of my girlfriend isnt recognized by the computer, but on her computer running windows 8 x64, both devices are working correctly.
Thanks in advance
Have you turned on usb debugging
Tried both with and without usb-debugging on, but didn't change anything
http://forum.xda-developers.com/showthread.php?t=2191279
Turn on usb debugging and change the cable that can work here is the link for drivers if it don't work
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
I'm running out of ideas lol is your windows up to date that can help
One more thing make sure your phone is open and not locked that can help as well
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Try disabling antivirus/firewall softwware. See if that makes a differance.
grneyez said:
Try disabling antivirus/firewall softwware. See if that makes a differance.
Click to expand...
Click to collapse
Sounds like your having a mare :crying:
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
jaythenut said:
Sounds like your having a mare :crying:
Click to expand...
Click to collapse
Not sure what you mean?
gercreed said:
Even with the drivers from this thread, another cable and usb debugging on, it just doesnt work.
Strangely the phone is recognized at myphoneexplorer and I also can copy data from there, but I don't see my phone in windows explorer
Click to expand...
Click to collapse
Sounds like you have another driver in the system that is being used and not letting the computer load the HTC driver you need to copy stuff. Not to bad to fix.
Plug the phone into the computer.
First get to device manager. Control Panel/System/Device manager (right side)
Find the device the ONE is listed as should be toward the bottom under USB might have a yellow triangle on it. Right click on this device and go to uninstall. Make sure to select to delete everything (little check box) and after it finishes restart the computer. Unplug the phone and then install the HTC drivers linked above. Plug phone in and pray. If it doesn't work after that try another reset and if still nothing let us know.
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
gercreed said:
I prayed like hell and still it doesn't work
Although I uninstalled the old drivers correctly, restarted my system and installed the new htc drivers, it still tries to install another driver when plugging in my phone.
USB Debug is turned on, and my antivir is deactivated, I'm really running out of ideas what to do next....
Click to expand...
Click to collapse
try it on a different pc see if its your phone or your pc
On another computer both phones work without any problems. That is whats so strange about it, just on this computer it doesn't work. Unfortunately this is an important computer and I cant restore it...

[Q] Fastboot mode problem - Xperia SP

Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. I downloaded the Android SDK latest and replaced the USB driver INF file with the one sony give you but it didn't work so reversed back to the other driver the SDK manager installs and that didn't work either.
I've been through the tutorials and even tried to update the driver in device manager in the few seconds it stays there but that didn't work either! USB debugging is enabled too!
Please help, I'm not a noob and have done fastboot booting before and yes for those who may ask have already checked to make sure the bootloader can be unlocked and yes it can also the phone is NOT branded and is unlocked to all networks.
Any help will be appreciated, thanks!
Dave.
Are you on Windows 8? Using USB 3.0?
"As your flesh bears the sigil....your name is that....of a recusant."
First be sure you're using a 2.0 usb port, if this is ok maybe it's a windows 8 driver problem, so you should try this http://forum.xda-developers.com/showthread.php?t=2170114. It works for me
For also fastboot and flashmode come for 5 Sec. So Make sure you prepare the file and attach the device to fastboot or flashmode when it is asked.
Still problems
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
darkdemon32 said:
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
Click to expand...
Click to collapse
Hmm...how many USB ports are being used when you're flashing the phone?
"你看到了没? 爱让我流胆怯的泪..."
"Have you seen it? Love has made me cry cowardly tears..."
Fastboot with Xperia XP
I have the same problem, can't get it to fastboot mode.
Tried the Windows 8 zith USB 2, and also on XP machine where I was succesfully used it for a Xperia U.
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
sarkar1990 said:
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
Click to expand...
Click to collapse
Opensource forever)))
Sent from my ME371MG using xda app-developers app
same problem...
m having same kind of problem i was trying to flash boot img from cm 11 but fast boot isnt recognizing my device any more.my sp is rooted bootloader unlocked.fast boot was recognizing it yesterday.please tell me what to do
What I did was use a Windows XP machine.
Couldn't get it to work on my Windows 7/8, because of the restrictions in driver signatures.
Sent from my C5303 using Tapatalk
fastboot
darkdemon32 said:
Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. .
Click to expand...
Click to collapse
I have a similar problem. the power light lights up blue then passes into the phone starts loading mode
Sorry for bad English
The updated version (09.14) don't work properly. It doesn't enable me to go to Flashmode. Uninstalled and used the previous version and it worked as it should, no issues entering Flashmode.
i might have actually found the solution. im on the 4.3fw build version 12.1.a.1.201... in my case, my pc will automatically install the drivers for mass storage giving me no chance to update the driver to the one from sony.
you need to do step 9. and 10. if you havent done so from http://unlockbootloader.sonymobile.com/instructions
what i did was allow developer settings and allow debugging via usb.
plug in and attempt to go in to fastboot and obviously it'll fail.
go to device manager. (control panel->hardware and sound->device manager) quickly scroll down go to other devices. you will see s1fastboot (or something like that) if you're quick enough, if not, in my case, the phone will go in to charging mode.
what i did was to disable xperia sp mass storage from disk drives category too.
right click on it and select update driver software and you will select the file you've unzipped (following step 9 and 10 sony's instructions).
after it has finished updating, unplug your usb and attempt to enter fastboot, it should work.
PS: im no expert, this solution might be out there somewhere already or it could just be a great coincidence. some of these steps might not be useful even.
Had this problem and found a funny solution: I switched my cable and the port I was using. Both Ubuntu and Windoze 7 failed on both fastboot and flash mode, even though in both the phone would charge. I grabbed a spare micro USB cable and plugged it into the front of the PC; voila. Now the phone is rooted and running the latest CM.
Need a final solution for this problem
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
TheTras said:
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
Click to expand...
Click to collapse
Are you trying to unlock your phone?
Have you installed device specific/fastboot/flashmode drivers via FlashTool? If you are on Windows 8/8.1, you need to disable driver verification to get it done.
Alternatively if you just wanna unlock your bootloader, you can use the BLU option in FlashTool. Again all drivers will need to be properly installed for your phone to be detected correctly.
You say you had the same problem with stock firmware which means you probably haven't setup adb/fastboot properly on your PC. Does your phone get detected correctly in Device Manager? Have you tried installing drivers via Device Manager?
....
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
TheTras said:
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
Click to expand...
Click to collapse
I meant install drivers via FlashTool. Go to C:\Flashtool\drivers or wherever you have installed Flashtool and run the Flashtool-drivers.exe.
Select flashmode drivers, fastboot drivers and common drivers viskan board (SP drivers) and install them. Like I said if you are on Win 8/8.1, you will have to disable driver signature enforcement. Just look it up in YouTube and follow a tutorial.

Windows 8.1 fastboot drivers

Hey there,
After upgrading windows 8 to 8.1, I cannot get my phone into fastboot. It seems that previously installed drivers on W8 are now gone.
Any idea how to fix this?
jimilegolas said:
Hey there,
After upgrading windows 8 to 8.1, I cannot get my phone into fastboot. It seems that previously installed drivers on W8 are now gone.
Any idea how to fix this?
Click to expand...
Click to collapse
Install the drivers again.
I've had the same problem in windows 8.1... Fastboot device cannot be recognized by the system, but i don't know why; the problem was "Error enumerating device id". If you see hardware id, it doesn't exists and the driver won't be found. I returned to windows 7.
gregbradley said:
Install the drivers again.
Click to expand...
Click to collapse
Mind if you shared a way of doing that?
Installing the official sony flashtool with its drivers didn't help + every other way I tried (that worked when I had 8) also resulted in failure.
PS:When I connect it in fastboot, windows says that "drivers malfunctioned, unknown USB device"
jimilegolas said:
Mind if you shared a way of doing that?
Installing the official sony flashtool with its drivers didn't help + every other way I tried (that worked when I had 8) also resulted in failure.
PS:When I connect it in fastboot, windows says that "drivers malfunctioned, unknown USB device"
Click to expand...
Click to collapse
Have you tried the drivers from flashtool (Not the sony one, the one by androxyde here on xda)
gregbradley said:
Have you tried the drivers from flashtool (Not the sony one, the one by androxyde here on xda)
Click to expand...
Click to collapse
Yes, but I cannot install them.
Sent from my Xperia T using xda app-developers app
jimilegolas said:
Yes, but I cannot install them.
Sent from my Xperia T using xda app-developers app
Click to expand...
Click to collapse
You have to do it safe mode or something similar
read this from flashtool.net
http://www.flashtool.net/disabledrivers.php
gregbradley said:
You have to do it safe mode or something similar
read this from flashtool.net
http://www.flashtool.net/disabledrivers.php
Click to expand...
Click to collapse
I've done that, but I still get the same windows usb error :/
jimilegolas said:
I've done that, but I still get the same windows usb error :/
Click to expand...
Click to collapse
OK, not sure what the issue is then, can you get access to a win7 machine? There are no issues with drivers on win7
gregbradley said:
OK, not sure what the issue is then, can you get access to a win7 machine? There are no issues with drivers on win7
Click to expand...
Click to collapse
Guess this is the only option now.
Anyway, thanks.
jimilegolas said:
Guess this is the only option now.
Anyway, thanks.
Click to expand...
Click to collapse
Same problem here. See my post: http://forum.xda-developers.com/showpost.php?p=46645468&postcount=129
No solution found... Yet
fastboot for windows 8.1 over linux and this is my option to work fastboot on win 8.1
pietrucci said:
Hi,
Seems my usb drivers don't work anymore in Windows 8.1. Tried every version of usb-drivers, removed existing drivers, disabled digital signing again but no succes.
Anyone with a solution already?
Click to expand...
Click to collapse
load wubi (windows ubuntu installer) over the link http://wiki.ubuntuusers.de/Wubi
than install ubuntu, on harddrive C:// and reboot your Pc
Now you have a linux in your current system, you can remove ubuntu (linux) in Programms & feautures list in windows.
now reboot reboot the system and isntall in ubuntu fastboot.
you musst give in the terminal sudo apt-get fastboot
and now you can flash your bootloader in linux.
but you musst sudo bevor you type fastboot flash type sudo fastboot flash boot boot.img
you say it is easy
gooogle wubi (windows ubuntu installer)
im here.. me too facing the same weird problem.
in 8.1 os it worked at first but then it didnt recognizing my device. reinstalled the 8.1 os and tested and same result. worked at first then fu**ed up again.
hope someone will get ride of this prob in 8.1ois :/
Same..
Exactly the same problem here. On windows 8, no issue. After updating to 8.1, "Error enumerating device id". I've tried everything, but nothing.
I had my xperia without kernel, and I REALLY needed Fastboot, so I had to go to a W7 pc, and no issue then.
Ohh, and I can't disable driver verification on W8.1 . When i'm in advanced boot menu, I just can't press any key. The keyboard doesn't work, and I have to Hard Reboot. Any idea?
EDITED
This worked for me : http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
So now I can use fastboot/ flashmode, but only if I connect the phone to an usb 3.0 port. On 2.0 the issue is still there.
fedemyth said:
Exactly the same problem here. On windows 8, no issue. After updating to 8.1, "Error enumerating device id". I've tried everything, but nothing.
I had my xperia without kernel, and I REALLY needed Fastboot, so I had to go to a W7 pc, and no issue then.
Ohh, and I can't disable driver verification on W8.1 . When i'm in advanced boot menu, I just can't press any key. The keyboard doesn't work, and I have to Hard Reboot. Any idea?
EDITED
This worked for me : http://www.droid-now.com/2013/10/fix...ndows-8-1-x64/
So now I can use fastboot/ flashmode, but only if I connect the phone to an usb 3.0 port. On 2.0 the issue is still there.
Click to expand...
Click to collapse
Nice share brotha.
I want to make it work for x32 bit
Sent from my LT25i using XDA Premium 4 mobile app
As I see the only way to get access to fastboot and flash mode is to use windows 8 or lower.
Here is the cause of our problem and there is no solution so far: http://blogs.msdn.com/b/usbcoreblog...8-0-but-fail-on-windows-8-1-with-code-43.aspx
EDIT: I used the old XP machine of my parents to unlock the bootloader and everything worked fine
well w8.1 certainly cannot use fastboot if you plug it into USB 2.0 port..as microsoft has change it usb policies in w8.1, the only way to use fastboot in w8.1 is to plug into a USB 3.0 hub, and install your driver the same way before..

Can't flash stock S5570 rom

As the title says I can't flash it (2.3.6 gb). Everytime I connect the phone in download mode I get 'USB Not Recognized' error, I've updated KIES drivers already and nothing happened.
Sorry, but I don't know how to help you. I got the same problem when I used my Windows 8 PC.
On my WinXP PC, it's worked.
I'll give a try on XP , too. I tried on Win 8.1 and 7 and didn't worked.
fordawin said:
As the title says I can't flash it (2.3.6 gb). Everytime I connect the phone in download mode I get 'USB Not Recognized' error, I've updated KIES drivers already and nothing happened.
Click to expand...
Click to collapse
tomi456 said:
Sorry, but I don't know how to help you. I got the same problem when I used my Windows 8 PC.
On my WinXP PC, it's worked.
Click to expand...
Click to collapse
fordawin said:
I'll give a try on XP , too. I tried on Win 8.1 and 7 and didn't worked.
Click to expand...
Click to collapse
First, you have to install SAMSUNG USB Driver into your PC
Then only you can Flash your firmware with Odin
USB Driver: http://www.mediafire.com/download/7srv709j7nkivj0/SAMSUNG_USB_Driver_for_Mobile_Phones.exe
Odin Multi downloader: http://d-h.st/6Rx
Samsung usb drivers works only with Win7, xp, and older than these
Whole discription about "how to" is here: http://forum.xda-developers.com/showthread.php?t=1255305
Enjoy and press thanks button
Also enable USB debugging in phone's settings(if not done yet)

[Q] htc one m7 usb error 43 windows 7 64 bit no recovery on os

i have a problem with my htc one m7.
it as no os installed and no recovery option
the htc is unlocked with s-off and when i plug the usb cable to the pc it gets a windows error code 43 with an anknown device.
all the drivers that i downloaded did not done the work.
help me please.
roital said:
i have a problem with my htc one m7.
it as no os installed and no recovery option
the htc is unlocked with s-off and when i plug the usb cable to the pc it gets a windows error code 43 with an anknown device.
all the drivers that i downloaded did not done the work.
help me please.
Click to expand...
Click to collapse
is the phone in the bootloader or just a black screen ?
does fastboot work ? reflash custom recovery and a rom
clsA said:
is the phone in the bootloader or just a black screen ?
does fastboot work ? reflash custom recovery and a rom
Click to expand...
Click to collapse
it is in bootloader and can not get into recovery and if i select the fastboot option and connect it to the pc the error 43 pops up.
it started with the installing of a viper custom rom that the recovery gone bad.
but the driver error problem started earlier.
i have a backup on the phone but for restoring the backup i need the recovery to work but as i say the window7 7 64bit gives an unknown device error code 43.
can anyone help me please?
roital said:
can anyone help me please?
Click to expand...
Click to collapse
Fix your pc drivers
http://forum.xda-developers.com/showthread.php?t=2541082
Post 2 / FAQ 2
clsA said:
Fix your pc drivers
http://forum.xda-developers.com/showthread.php?t=2541082
Post 2 / FAQ 2
Click to expand...
Click to collapse
when i install the driver that is attached in the site i can not see it in the drivers list on windows.
if i select the folder where the windows 7 64bit driver is it gives me a massege that thare is no windows 64 bit drivers there.
can you please give me the inf file for the driver that workes on windows 7 ultimate 64bit for the htc one m7 ?
roital said:
when i install the driver that is attached in the site i can not see it in the drivers list on windows.
if i select the folder where the windows 7 64bit driver is it gives me a massege that thare is no windows 64 bit drivers there.
can you please give me the inf file for the driver that workes on windows 7 ultimate 64bit for the htc one m7 ?
Click to expand...
Click to collapse
You can find your drivers here.
Uninstall your present driver through the Control Panel then reboot your computer. Now install the new driver.
majmoz said:
You can find your drivers here.
Uninstall your present driver through the Control Panel then reboot your computer. Now install the new driver.
Click to expand...
Click to collapse
done that without any luck.
the defualt windows "unknown device" Standard USB Host Controller and the error 43 is there.
roital said:
done that without any luck.
the defualt windows "unknown device" Standard USB Host Controller and the error 43 is there.
Click to expand...
Click to collapse
error 43 is a windows error. no amount of reinstalling drivers will work.
if your using a laptop, remove all USB devices, uninstall the drivers you are trying to fix, shut down the computer and remove the battery for 10 mins min.
if its a desktop, do the same thing, but pull out the kettle lead from the back, hit the power button a few times to drain the PSU caps.
restart the computer and plug in usb devices one at a time making sure they work properly.
re-install phone drivers, I recommend downloading HTC sync manager for the drivers (never had a problem with them) and then remove HTC sync.
failing that a windows re-install or driver cache cleaner is required or try a different computer.
Use another comp dude
jdgreat4 said:
Use another comp dude
Click to expand...
Click to collapse
allredy tried another computer but still the same message.
I need a computer to recognize the device in a bootloader,adb fastboot mode to push the twrp into the device.

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