Unresponsive Capacitive Buttons - One (M7) Q&A, Help & Troubleshooting

Judging by the Q&A section, many people are having an issue with the capacitive buttons not responding for a minute and is fixed by turning the phone off then back on. This is a huge issue and good navigation is important... Do you guys think this is a batch problem or a software issue?
We should all also send an email to HTC notifying them of this issue so it gets fixed quickly.

definitely a software issue. The capacitive buttons are just mere digitizers who register touch events. If the digitizer were the problem your whole screen should also encounter such issue.
As far as my knowledge goes the issue should be on the software/kernel side. Must be some memory leaks upon triggering a method which should handle the specific capacitive buttons which causes it to get stuck up/hang up. Unless the digitizer is turned off and all stuck methods get killed forcefully.

Riyal said:
definitely a software issue. The capacitive buttons are just mere digitizers who register touch events. If the digitizer were the problem your whole screen should also encounter such issue.
As far as my knowledge goes the issue should be on the software/kernel side. Must be some memory leaks upon triggering a method which should handle the specific capacitive buttons which causes it to get stuck up/hang up. Unless the digitizer is turned off and all stuck methods get killed forcefully.
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Well that is extremely good news to hear as I would hate to not get this beast of a phone just because of a slight overlook which could turn into a frustrating experience.

IIRC I had this issue with my rezound when those first came out. Most likely kernel/software related as others have said.
Sent from my SCH-I605 using Tapatalk 2

got556 said:
IIRC I had this issue with my rezound when those first came out. Most likely kernel/software related as others have said.
Sent from my SCH-I605 using Tapatalk 2
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Assuming this can be fixed by XDA devs?

darkgoon3r96 said:
Assuming this can be fixed by XDA devs?
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Shouldnt be a problem to fix IMHO. Droid Razr also had this issue when running certain beta custom roms. Home button would stop working completely.
Sent from my SCH-I605 using Tapatalk 2

Related

Hardware keyboard space bar sticking

Anyone else with the Droid 3 notice that the space bar seems to stick a lot? As I type, and hit space it will stick and take off entering spaces until I hit backspace. Kind of annoying. Hoping its not wide spread. If it gets worse, I may look into replacing it. It was doing this before I rooted and did anything else as well.
It is strange but mine was 3 days ago on 5.5.959 then i was playing and bricked it so i flashed it to 5.6.890 and it has not done it any more. i am not saying that going to the 5.6.890 did it or not but it was getting bad then it just got better after the update.
Mine does it with letters also. Kind of annoying
Sent from my rooted xt860
Mine does it also. I thought it was just me. I am on the ota and it still does it.
Sent from my DROID3 using xda premium
there is a huge thread in the Moto D3 owners forum. Lots of people with the issue. I have in on mine, my son in law had it on all 3 of his D3's ( he kept getting duds! ). The odd thing is neither Verizon or Motorola have acknowledged this as a known problem, even though they apparently have replace numerous devices.
I really think it is a software bug because once the spacing starts it can be stopped by pressing ANY key. If the space bar was stuck, it would keep on spacing. Plus I have lots of times when I get the "special/foreign character" screen pop up. I think this is related, the system "thinks" I am long pressing the key.
Anyway I would love it if the update fixes it!
Mine use to stick (along with a few other letters) but now they seem not to register 100% of the time. It only happens when I type uber fast though.
Meh. No big deal for me.
Well, that sucks. On one hand, I am glad its not a problem with my phone specifically, but it does lead me to believe that not enough time and testing went into the device. If it is a software issue, might be a way to modify that at least. I have also gotten the special character screen randomly. At first I thought I was just hitting wrong buttons, but it does it when I slow down and type more carefully as well.
+1 on some keys starting to not register. the space key especially. i now have to press it pretty hard. most of my texts now have words with no spaces. to me this is a big deal as it slows you down considerably backspacing to fix it.. seemed like such a good keyboard at first
socalwrx said:
+1 on some keys starting to not register. the space key especially. i now have to press it pretty hard. most of my texts now have words with no spaces. to me this is a big deal as it slows you down considerably backspacing to fix it.. seemed like such a good keyboard at first
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+1. Mine does that all the time as well
It's definitely software otherwise it would affect gaming as well.
Sent from my DROID3 using xda premium
tenchi19134 said:
It's definitely software otherwise it would affect gaming as well.
Sent from my DROID3 using xda premium
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Click to collapse
keys not registering or the space key running off?
the run off yes, but not registering its definitely hardware
socalwrx said:
keys not registering or the space key running off?
the run off yes, but not registering its definitely hardware
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Click to collapse
Not a hardware issue if its only reproducible when typing faster than god
Sent from my DROID3 using XDA App
Mine was doing that to, it wasnt just the space bar though. It would be any key. Had to press back space to stop it.
Yep, getting the same issue, everything is stock. Otherwise great phone. But this is killing me. nooneknowswhatiamtalkingabout
Currently have Droid3 #3 awaiting pickup at the local FedEx due to this issue.
There appear to be software-related keyboard issues, in that I have key repeats in some apps but not others. Typically predictive text applications such as Google search cause this problem (i.e., higher CPU load results in keypresses not being recorded). I do also see it when text messaging. The Jota text editor on the other hand has very little trouble.
I have noticed a definite hardware issue with my keyboard though. It feels as though the key is not quite rigid enough, and pressing it in certain offcenter locations will consistently result in either no spaces or two spaces being typed.
dpwhitty11 said:
Not a hardware issue if its only reproducible when typing faster than god
Sent from my DROID3 using XDA App
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not in my case and a few others. the space key and also the alt key will not register if it isn't pressed very hard. comparatively when i first got the phone, typing slow or fast I had no issues. Im just afraid that it will continue to degrade. If 6 months from now all my keys stop registering from normal pressure the keyboard will be practically useless..
My D1 had this issue but it took 1.5 year's worth of use and even then only 1 or 2 keys..
socalwrx said:
not in my case and a few others. the space key and also the alt key will not register if it isn't pressed very hard. comparatively when i first got the phone, typing slow or fast I had no issues. Im just afraid that it will continue to degrade. If 6 months from now all my keys stop registering from normal pressure the keyboard will be practically useless..
My D1 had this issue but it took 1.5 year's worth of use and even then only 1 or 2 keys..
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Had this issue on my D3. I called Verizon customer service and they are sending me a new one.
Sent from my Droid using Tapatalk

I'm close to throwing my N1 out the window (touch/haptic problem)

Good morning all,
I've had my Nexus 1 since the day it was released in the states. I've been running CM7 for a while now and i'm not sure if it's causing my problem, which is:
Quite often the touch function and haptic feedback goes nuts and I can't do anything, including answering a call or switching off the loudspeaker which often incorrectly gets switched on when I answer a call. Any touch of the screen just sends the haptic feedback off and either presses go on the wrong thing or nothing at all.
To fix this state, I lock the screen and unlock it. It doesn't appear to be related to any gunk on the screen but a software issue. Every time a simple lock/unlock function fixes the issue.
For reference i'm running: CyanogenMod-7.1.0-N1 - IIRC the issue existed with an earlier nightly build too. I've not tried anything later yet.
I really hope this is a known issue with a fix complete or in progress as I am close to getting rid.
Here's hoping!
Oh good morning, kind sir, long sleep you had. Nexus One and this problem have only been out for 2 years now, I guess it's very very hard to find any references to it. Let's try: read the FAQ, question 5, link in my signature.
Jack_R1 said:
Oh good morning, kind sir, long sleep you had. Nexus One and this problem have only been out for 2 years now, I guess it's very very hard to find any references to it. Let's try: read the FAQ, question 5, link in my signature.
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Click to collapse
Did you mean question 5? If so i'd love to know how this is a hardware issue as a simple lock/unlock resolves. I don't believe that action changes the hardware, although I suppose it could sent a re-init to the touch controller or something.
xd_sjo said:
I suppose it could sent a re-init to the touch controller or something.
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You suppose right.
In any case, it might be a combined SW/HW issue. It is well documented around the internet, and I believe some searching will get you all the info you want. As I implied, you don't think you're the first in 2 years to ask about this problem, do you?
Jack_R1 said:
You suppose right.
In any case, it might be a combined SW/HW issue. It is well documented around the internet, and I believe some searching will get you all the info you want. As I implied, you don't think you're the first in 2 years to ask about this problem, do you?
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No, probably not. You don't think you're the first to be sarcastic on the internet, do you?
No, I'm definitely not the first. I just like it from time to time
In any case, if you're technically inclined, your best bet would be trying to adapt HTC Desire digitizer - which is the fixed model of Nexus One's digitizer - and see if it solves the issues. I would rather change the phone
I thought the Desire had the same hardware except for the buttons (and possibly radio).
They're similar, but not identical. Except of the obvious differences from Nexus One (buttons, trackball/pad, etc), Desire also has some less obvious differences. For example, its digitizer is SYNT0101, different from Nexus One's faulty SYNT0102.
Jack_R1 said:
No, I'm definitely not the first. I just like it from time to time
In any case, if you're technically inclined, your best bet would be trying to adapt HTC Desire digitizer - which is the fixed model of Nexus One's digitizer - and see if it solves the issues. I would rather change the phone
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I am just curious why you recommend to get a new phone. Because the cost to fix it? Or it isn't worth and hard to replace the digitizer? BTW, I read the nexusone FAQ
After two years of daily Touchscreen wonks, i've gone the last two weeks without any at all. That was when i switched to MIUI, and the issue has disappeared completely. It's a bleeding miracle!
taodan said:
I am just curious why you recommend to get a new phone. Because the cost to fix it? Or it isn't worth and hard to replace the digitizer? BTW, I read the nexusone FAQ
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Because I'm not sure how feasible it is to replace the digitizer. Nobody has ever done it, and I don't know if these models are compatible at all. And this digitizer problem is highly annoying. Each time the phone heats up - like when navigating - the screen will act crazy.
DirkGently said:
After two years of daily Touchscreen wonks, i've gone the last two weeks without any at all. That was when i switched to MIUI, and the issue has disappeared completely. It's a bleeding miracle!
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I want to emphasize this as well.
Coming from the Atrix (no screen issues) the first thing I did was flash MIUI on my N1.
That said, as I've not experienced the touchscreen problem the has long been documented, I'm sure I'd have noticed it immediately.
I've been using my N1 with MIUI (latest non-ICS build) for a few weeks now, with and without a screen protector, mostly with a case (which might add to any problematic heat build-up), and have not experienced this touchscreen issue a single time.
I don't know if MIUI is different in some way, but it might be interesting to see if it either completely fixes, or at least mitigates, the problem you're having.

Very BAD screen issues

So for some reason, my screen keeps recognizing clicks that i don't do. In another way, it clicks on itself. I can leave it on the table with the screen on and by itself, it will make a phone call, or open an app or something. It only clicks on stuff that are in the bottom 1/5th of the screen. Its on every rom, not just the midnote 2.0 that i am using.
Anyone have a solution?
Sounds like a display issue. have u recently sat on it or maybe applying pressure to that part of the screen? or it may be cause by magnets on cases etc....not really sure if it can be fixed unless u replace the whole screen entirely...
Same screen issue!
My Galaxy Note just started doing this as well. Mine is on a stock rom, and I've tried a factory reset and it hasn't helped. I'm wondering if there's some sort of screen diagnostics out there that can help identify the issue. The problem is intermittent, but sometimes when it gets going its just click after click after click on the same spot...
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
kkg720 said:
Nope I haven't sat on it. Do you think Samsung would fix it under the two year warranty?
Sent from my GT-N7000 using Tapatalk
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After the factory wipe and reset do you check to see what applications are running? Do you have absolutely no other apps that have been installed?
There have been some early warnings of virus being written for android so I have used an antivirus program for last eight weeks and never had a problem - perhaps you have an unwelcome visitor?
Otherwise definitely go for a replacement, especially if the phone is only a few weeks old.
I use an antivirus app that I downloaded from the market a little while ago. I ran a scan with it and there is nothing wrong so I guess that my best bet would be to get a replacement. Will Samsung replace it even though I am in the us?
Sent from my GT-N7000 using Tapatalk

For those who are having phantom touches on their Nexus 7's

Hello, reader! If you are thinking that I made this story up: You are wrong. This is a very real and indeed VERY FRUSTRATING issue.
You can look it up on YouTube by typing "nexus 7 phantom touches". I am NOT here to post crap and lies. I am here to help. So please, if you are out of hope, tried EVERY SINGLE possible solution that was out there: RMA your device as soon as possible.
Hello, fellow Nexus 7 users!
Please read Edit #2 and Edit #4 after reading the story and a possible solution.
I was one of those who had a "phantom touch" problem on their Nexus 7 devices. Things like automatic typing and unresponsive screen are good examples.
I bought my Nexus 7 three weeks ago, and right off the bat it turned out that the screen has popped out from the left side of the screen. The screen was slightly lifted up over the bezel and creating a cracking sound when pressure was applied to it. I read about this problem on the Internet on how to fix it manually, but I didn't want to void the warranty, so I returned the device back to the shop for service. Two weeks passed, and I got my Nexus 7 back, with the screen fixed. That was the point where "phantom touches" started. Note: I updated my device from 4.1 Jelly Bean to 4.2 as soon as I bought the device and brought it home. I am a fairly new Android user, but I figured out things pretty fast. I am pretty sure it's a hardware failure, but magically somehow, reflashing to 4.1.2 eliminated the problem.
Now, how I fixed the problem (this may not be an ultimate solution, but it worked for me):
WARNING: Here you have to be very careful, because doing this might void your warranty AND if you royally screw up, you might have some problems. This is pretty easy, but just a note to everybody who will be attempting this.
You can also find in-depth tutorials elsewhere. I'm just telling here what I did.
1. I simply installed Asus Google Nexus 7 Toolkit v.4.0.0 to my computer and installed ADB and fastboot drivers. All these drivers can be installed via the Nexus 7 Toolkit, so no additional downloads are required.
2. Downloaded 4.1.2 Nexus 7 firmware. NOTE: Remember to choose 4.1.2, because the problems disappeared with the older firmware.
3. Unlocked BootLoader (this is the step which voids warranty, but can be easily masked up by locking BootLoader back to default.)
4. Flashed the firmware from 4.2.1 to 4.1.2
5. Locked BootLoader back.
6. Voila!
TLDR: The "phantom touches" caused on my device was Android 4.2.1 Jelly Bean firmware's fault AFTER I serviced my Nexus 7. Read Edit #2 and #4
I hope I helped somebody who is just as frustrated as I was!
EDIT: You must enter fastboot mode in order to unlock and flash firmware. To enter fastboot mode: power on device while holding both volume buttons until Google logo disappears and fastboot mode turns on.
EDIT 2 (IMPORTANT): Confirmed that this is not a software issue. The reason for phantom typing is that my screen isn't properly aligned with the rest of the device (motherboard), so the screen is slightly bent, creating this particular problem. This can be TEMPORARILY fixed by removing the certain screws from the left side of the screen. The problems will eventually float up again.
EDIT 3: Finally found confidence to RMA my device. Asus agreed to replace the device, but instead they gave me my money back. Bought an iPad mini 16GB instead. Don't get me wrong, I LOVE Android devices, but all this Nexus 7 mess got me all frustrated and I finally gave up. Asus customer support also told me that most of the early Nexus 7's are defect models with improperly aligned screens, causing this problem. And sadly, I had an early model.
EDIT 4 (IMPORTANT): Nexus 7 models starting with early serial numbers (Thanks to user Fotogravin for info) are possibly defect models. If there are no flaws, DO NOT RMA IT, but if there is, I suggest you RMA it as soon as possible.
Feel free to post on this thread. I'm actively following this thread to help out other people.
Last been here: 22.3.2014 (DD/MM/YYYY)
Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app
I immediately updated to 4.2.1 when I received my Nexus 7 two weeks ago. I only began to have the phantom touch issues when I put SmoothROM on my Nexus 7 two days ago. I'm currently in the process of restoring back to the stock ROM. I'll report back if I still have it.
rosebud said:
Thanks for this. Could you let us know when you went through the downgrade and how long you have been without phantom touches? After a factory reset, mine was fine for two days on 4.21.. Not questioning the fix, but just want to make sure before I do yet another wipe
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
I've been without the problem for at least 2 days now. Not entirely sure that the firmware downgrade helped, as I am pretty convinced that this is a hardware failure. We'll see.
I think it's hardware too. I've been getting the problem intermittently since I got the tablet and it was on 4.1 back then.
Tried returning it but it chose not to flake out while I was in store.
Sent from my Nexus 7 using Tapatalk HD
I've had this problem, but I've figured out that its not software at all.
Ive realised it actually seems to be from moisture. For example, if its a very humid day and my hands are a bit sticky, or say I've just got out of the shower or something, the small bits of ,moisture on the screen seem to confuse it, turn off the screen, wipe it with a dry cloth, and its fixed.
Sent from my Nexus 7 using XDA Premium HD app
No moisture.
https://www.youtube.com/watch?v=Xs0ZeLOJDyc&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
I was having the EXACT same problem as shown in the video with my N7. I have no clue how this disappeared with the reflash, as this is clearly a hardware problem. Been issue-free since wednesday.
Sent from my Nexus 7 using xda app-developers app
Reflash fixed mine for about 2 days.. Saying that the issue is intermittent so possibly never fixed! I have just completed RMA form, Asus have advised its likely a hardware issue, a little frustrating as my previous device was a transformer prime which was plagued with hardware issues / design flaws. I thought being a nexus, I would be all good but nope , shouldn't moan.. However seems crazy that out of the dozens of android devices I have owned, the 2 I've had issues with have both been Asus. I know this isn't a major failure which makes going through the RMA process that little bit more annoying. I'm only doing it because I don't want the issue getting any worse.
Sent from my Nexus 7 using XDA Premium HD app
Clonetrone said:
EDIT 4 (IMPORTANT): Nexus 7 models starting with model number ME-370T and beyond are early, possibly defect models. If there are no flaws, don't bother returning it, but if there is, I suggest you RMA it as soon as possible.
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Click to collapse
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk
I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.
My device suffered the phantom touch issue for a period of time. Only happened when I was in India with work and moved from an air conditioned room to outdoors ie balcony or similar. Has been fine in UK weather.
Sent from my GT-I9300 using Tapatalk 4 Beta
Mine fixed itself instantly after removing the screen protector
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
It's actually a real issue, I've got it on video - recorded a few days ago - but it hasn't happened since removing the screen protector, which makes me think the display technology used (can't remember the name, uses less layers to minimise thickness) being too sensitive is the culprit. Drove me nuts though...
Fotogravin said:
This is nonsense. The model name of ALL nexus 7 models is ME-370T. To decide whether your tablet is an early model you need to look at the serial number, not at the model number which is the same for each and every nexus 7
Verstuurd van mijn Nexus 7 met Tapatalk
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Click to collapse
Sorry about that. That's what the guy in the customer service told me. I guess I'll have a better look at this. Thank you for the heads-up!
Richieboy67 said:
Agreed. My model was one of the first and I never had any issues.
I think these phantom touches are crap. The screen is sensitive so if your finger gets to close then you have a touch.. That is different from a "phantom" touch.
I never had any issues with either of my nexus 7's..I had 2. If the screen is lifted that is something different and most likely a random production thing. I'm sure people will read this crap though about early models and go and rma if possible.
I know some had three lifting issue but I stunt think it is as big of a problem as it seems. I mean people are not generally posting if they don't have an issue.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Go to YouTube, type in "nexus 7 phantom touches" and see for yourself.
This is a very real and frustrating issue. I'm not here to post crap and lies, I'm here to give people information that phantom touches are most of the time, 80% hardware failure. I'm not asking anyone to RMA their devices right away. I give people time to think, maybe figure out their own solution.
It's good that you are not having any problems with your Nexus 7. You should be happy and not saying that this issue is "fake". None of it is fake. Not a single bit. This is a real issue.
I hope you understand.
Shmi117 said:
I'm on 4.2.2 and I've never had any phantom touches. You guys who are sticking with stock should venture out and try new ROMs and kernels. Only time I've ever had a phantom touch was when on stock, but after switching to Slimbean + Franco I've never had a problem since, and I've been running slimbean for as long as it has been on the N7.
Click to expand...
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I've actually taken my Nexus 7 to a professional. He tried many different ROMs and Kernels but it to no avail. We tried to lower and raise the CPU clock to see if it would help: it didn't. In my case, it was a 100% hardware/mechanical failure. I didn't have any screen protectors or fancy cases for the device. It was just Luck of the Draw, that turned away from me.
Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Are you guys saying your fingers were no where near the screen and it was getting touches? Wow.. that is strange.
I know it is a very sensitive screen and if your fingers are very close it can sometimes trigger a touch but I don't think is what you guys mean because I dont think that is a phantom touch.
Why don't you just rma for this? It isn't normal.. I have had 2 nex 7 and have bout experienced these issues.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
I just RMA'd my Asus Transformer TF700T for this problem. I got a notice yesterday that it has been repaired and shipped so I'll find out soon if it is truly fixed. I assume they replaced the digitizer.

[Q] Z1 screen skipping

I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
Distaplia said:
I noticed that every once in a while, the touchscreen on my Z1 "skips". i.e., if I draw a straight line with my finger, it will actually come out as a few short lines with a break between them.
I notice it most in the pattern unlock screen. I will draw my pattern, but it will connect 2 dots, jump, connect another 2 dots, jump again, until I get the pattern wrong error, and in the second attempt everything is fine.
Has anyone else experienced that?
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This happens every once in a while for me while using Swype keyboard. I thought it was a Swype issue, but if you're having this then maybe it's the phone. Haven't noticed it anywhere else but haven't tested.
Sent from my C6902 using Tapatalk
I have this problem too... I tested it with "touch test", and confirmed my suspicion...
Sent from my C6903 using xda app-developers app
I've run into something like this when trying to pull up the pie menu. Normally, sliding up onto the screen from below will trigger the pie menu to pop up (similar to the default "google now" trigger gesture). Every once in a while it'll instead register as a number of taps on whatever is already on that area of the screen (thus triggering some untended action or link most of the time). Of course it won't happen when I'm trying to reproduce it or running some kind of test, but when I least expect it, it happens again.
To verify this issue you can also try going to: Settings, About Phone (last entry on the bottom), Diagnostics, Test Device, Touchscreen.
If the recorded line really does skip you should contact your reseller/ Sony.
If it is just an occasional error it might be Software and not Hardware related. I have not had this problem yet, though.
Oh finally so it's not me alone. Great phone but this single problem lets it down. I'm suspecting a lot ppl have it and dont realise. Not everyone uses swype keyb or swype pattern unlock.
My suspicion is the sony screen protector fitted at factory. Tempted to rip it off.
Sent from my C6903 using Tapatalk
Hmm strange my phone's been having fur over a day now. I removed the screen protector that came supplied in the box and found the problem still existed. Now I've got a real cheapy one on and swyping has been real good.
Sent from my C6903 using Tapatalk
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
No problem here, maybe it's related to screen protector?
Ok now
@[email protected] said:
Hey guys I'm having the same problem, too! Which firmware version were you guys using? Because I think the newest firmware .257 has problems has touch I will try to revert to .524 and update you guys later
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
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Click to collapse
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
amm009uk said:
Running 257: tried it with screen protector packaged in box plus no screen protector = same problem. Day 2 and still seems ok since installing the cheapest screen protector going
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Hi, is your problem fixed? havent tried changing my screen guard.
Nope not really even though I was convinced at first. Problem comes and goes randomly.
My real issue is using Swype and it's driving me mad. As a workaround if I use my thumb it works fine. Must be the amount of surface contact while I swype.
Sent from my C6903 using Tapatalk
I confirmed the problem too
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
router0520 said:
Please see this video
ttp://youtu.be/CeAw17LrdKE
Probably it is a cause of a hardware issue.
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Can't see the video, how does it look like? is it really a hardware issue? if then my phone is hopeless.
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
shteren said:
Defenetly hardware... The metal frame ruinsvthe touch screen when finger connect them. Some onsulating case will solve this though, not such a horrible hw fault...
Sent from my C6903 using Tapatalk
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where to get an insulating case and what it's made of so I can get it to check if that works
brapicoco said:
where to get an insulating case and what it's made of so I can get it to check if that works
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Any thing feom plastic that will seperate the body from the screen I think, so you can't short them with your fingers
Sent from my C6903 using Tapatalk
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
LahiruRD said:
I have mine since end of September & I don't have any problems. Maybe bad batch ?
Sent from my C6903 using xda app-developers app
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yes it's a batch problem..
brapicoco said:
yes it's a batch problem..
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So is hardware problem and will never be fixed?
For few weeks I never saw that problem on mine so I was not worry about it but today I tested few nice games and I realized that after a minute playing the game (Minimotor or HAWX) the virtual joystick stopping working. I have to retouch the joystick with my hand or take off my hand from the phone. All the time.
This is bad, so the Flagship Device is comming to be a Crap Device.
Wee are here too:
http://forum.xda-developers.com/showthread.php?t=2540950
http://forum.xda-developers.com/showthread.php?t=2564985

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