Charging port issue? - One (M7) Q&A, Help & Troubleshooting

Hey guys
Anyone else noticed the plastic has slightly raised up around the charging port?
Im guessing its from pulling the USB out, and its maybe bent the thinner part of the plastic slightly. Just curious if its a common thing or just mine?
Thanks

Think a lot of people have this issue, seen it posted around.
I myself have it and i had it from brand new so could be issue with build or something.
I didnt really see it as a problem hence why i hadnt returned it.

strongylad28 said:
Anyone else noticed the plastic has slightly raised up around the charging port?
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Click to collapse
Nope.

Phil750123 said:
Think a lot of people have this issue, seen it posted around.
I myself have it and i had it from brand new so could be issue with build or something.
I didnt really see it as a problem hence why i hadnt returned it.
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Click to collapse
Yeah I don't think I will be returning mine, can't really be bothered with the whole unlocking bootloader etc again, all for the sake of something small like that, just curious if its likely to get any worse in the future. Wanted to try and stamp out any future issues early, as its much easer to do when its new

Related

X1 Reassembly: conductive fabric, EMI gasket, black poron

Ok, I am considering ordering a new housing for my X1.
Ive searched and searched the forums for this and found (surprisingly) that no one has brought this up yet
I watched the SE document detailing the disassembly and reassembly of the X1. I decided to try it myself to see if I was capable of doing it before ordering the new housing. I got all the way to the part where you start peeling **** off and got scared and had to put everything back together (and did it successfully I might add)
So I was wondering, in the tech spec it says to discard these things. Obviously this is not an option since I dont have another one to reattach later.
How hard is it to carefully peel off these things and reattach them later the way they were?
Does anyone know where I can buy a replacement of these things?
Has anyone done this successfully that can give any insight or tips as to how to go about this?
I have found some conductive fabric for sale but the one used in the tech video seems to be specially tailored for the X1.
Please help, any help or comments would be appreciated!
matthewpapa said:
Ok, I am considering ordering a new housing for my X1.
Ive searched and searched the forums for this and found (surprisingly) that no one has brought this up yet
I watched the SE document detailing the disassembly and reassembly of the X1. I decided to try it myself to see if I was capable of doing it before ordering the new housing. I got all the way to the part where you start peeling **** off and got scared and had to put everything back together (and did it successfully I might add)
So I was wondering, in the tech spec it says to discard these things. Obviously this is not an option since I dont have another one to reattach later.
How hard is it to carefully peel off these things and reattach them later the way they were?
Does anyone know where I can buy a replacement of these things?
Has anyone done this successfully that can give any insight or tips as to how to go about this?
I have found some conductive fabric for sale but the one used in the tech video seems to be specially tailored for the X1.
Please help, any help or comments would be appreciated!
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Click to collapse
you just put them back on.. it's not that tricky.
I've never had a problem with any phone I've ever worked on.. just take 30 seconds to make sure its all lined up correctly.
ibeQuint said:
you just put them back on.. it's not that tricky.
I've never had a problem with any phone I've ever worked on.. just take 30 seconds to make sure its all lined up correctly.
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Click to collapse
Ok thanks for the input. Now I feel a little better about it. So you HAVE done this for the X1?? or just other phones?
Screwing and unscrewing I am perfectly fine with, but when I have to start peeling **** i get uncomfortable.
matthewpapa said:
Screwing and unscrewing I am perfectly fine with, but when I have to start peeling **** i get uncomfortable.
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lol insert bad "thats what she said" joke
killerskincanoe said:
lol insert bad "thats what she said" joke
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Click to collapse
lmao. yea, i set myself up good for that one
matthewpapa said:
Ok thanks for the input. Now I feel a little better about it. So you HAVE done this for the X1?? or just other phones?
Screwing and unscrewing I am perfectly fine with, but when I have to start peeling **** i get uncomfortable.
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Click to collapse
I've done repairs on touch pro's and touch diamonds, I can't imagine they are too different from an X1.
just make sure you don't place them sticky side down on anything and use tweezers so none of the oils on your fingers get on the sticky side.

[Q] Loose Battery???

Hi everyone,
I had seen a thread somewhere that someone mentioned that their battery was loose inside the phone and that the could hear it rattle around but I cannot seem to find that thread now.
I too have this issue. When I shake the phone for example I can hear the battery rattle around inside and when I take off the cover I can move the battery a bit from side to side. Can anyone tell me why this is?
I KNOW this is NOT a fake battery as I watched the store clerk open my box and build my phone from BRAND NEW and I have done the comparison on the batteries as well. It just seems that the hole for my battery is a bit too big orthe battery is a bit too small.
Can anyone tell me what I can or should do about this issue?
yes, i recall that topic as well
so you are not hallucinating
no idea where it went
if you do have this issue with the phone + battery, i'll suggest you take it back to bell for an exchange
they should be able to tell quite clearly this is not normal when they compare to the other phones they have
I stuck a business card, cut in half, between the battery and the cover. Seems to have filled the space in just enough to make a tight fit, my battery is no longer loose.
For now I have wedged a piece of paper between the battery and the hole and it has stopped the battery from moving as well but this should not have to be done I am sure.
@allgamer - I would take it back but I purchased it from Future Shop and the location I bought it has not received any new shipments in since and that was a month ago. The concensus from the Bell Stores here is the same as well stating that they are all on backorder.
I will keep my ears and eyes open on this and when they do have some new stock I will be bringing it to their attention for sure.
Yiann, even i have this problem with my bell i9000. I just found out and was looking if anyone else had this issue. I will take it in when i get a chance and will let you know. Did u get a chance to get it replaced or how did u fix this issue?
Thx
Raj
rajesh26e4u said:
Yiann, even i have this problem with my bell i9000. I just found out and was looking if anyone else had this issue. I will take it in when i get a chance and will let you know. Did u get a chance to get it replaced or how did u fix this issue?
Thx
Raj
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Click to collapse
Raj,
No I never did get it fixed. Please keep me posted rom what BELL does for you...
Thanks...
Sent from my GT-I9000M using XDA App
ya for sure...so you didnt take it to bell at all?
+1 i too have the same issue. piece of folded paper does the trick, but like all the above posts this shouldn't be necessary...
azzledazzle said:
+1 i too have the same issue. piece of folded paper does the trick, but like all the above posts this shouldn't be necessary...
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Click to collapse
I have this issue too.. the battery is way too loose. It must be a common manufacture error.
Same problem
i also have a loose battery in my gti9000.....even after wedging a piece of folded paper in between the battery and the surrounding loose area and making it fit quite tightly, the phone still makes a rattling noise when it vibrates....though when i hold the phone in my hand, it doesn't make that rattling sound...wondering if it cud be something other than the battery...

[Q] Gap on right side of phone

Just wondering if this is normal or if it's a defect on my phone. There's a slight (tiny) gap on the right side of my phone between the back cover and rest of the phone. Is this normal? Pressing on it, it makes a little noise as the cover opens and closes. I just got the phone a few days ago and was wondering if I should return it for a new one before I unlock it.
i have no gap. are you sure it's closed all the way? lol
take it back if you can.
I have the same very small gap that makes a slight nose when you press on it on the right side; it is of no problem.
Yeah. It does make a small noise. It's kinda annoying, imo. I'm gonna try and get a new one today.
Thanks for the answers, guys!
-------------
EDIT: I went back to the store. They tried another phone and it's the same thing. Oh well. I got a case for it, and now no more popping sound.
kattara said:
Yeah. It does make a small noise. It's kinda annoying, imo. I'm gonna try and get a new one today.
Thanks for the answers, guys!
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EDIT: I went back to the store. They tried another phone and it's the same thing. Oh well. I got a case for it, and now no more popping sound.
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Click to collapse
Yeah, Howard Chui noted this in his review also. I suspect it's due to the relatively malleable material on the back not quite lining up.
thedosbox said:
Yeah, Howard Chui noted this in his review also. I suspect it's due to the relatively malleable material on the back not quite lining up.
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Click to collapse
Ah, ok. I didnt read his review. Thanks for the info!
Already made a thread for this a month ago
I have this tiny gap too, got worried at first that I must have broken some clip or something inside, wished it was not there though. If I use my nail, I can remove the back cover through it.
chobie said:
Already made a thread for this a month ago
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Ah, sorry. Didn't find that thread.
it just a small gap, mine one also got this gap......

Do you have THIS "problem" with the SPen?

Minute 1:34
https://www.youtube.com/watch?v=AtwKK0aCFKQ
I think that is normal because a spen too stiff would be more problematic or not?
jd14771 said:
Mines as loose as Trump's moral's
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Click to collapse
And that what it means? lol
I think that you'll nead a new s pen to replace the one that makes noise because it's worn and soon it might break.
joedellosso69 said:
I think that you'll nead a new s pen to replace the one that makes noise because it's worn and soon it might break.
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Click to collapse
do u have Note 9? have this problem?
TonyGabbana said:
do u have Note 9? have this problem?
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Don't have this problem.... Wen it's new or not so used the top that clicks like a normal biro pen doesn't move so much (moves only a little bit) and so doesn't make all that noise when replaced in the phone. I think it's worn so maybe it might remain like that or maybe it can get even worse till it breaks.
Yours was like that even new? If yes, in this case you can tried to get another one in warrenty for a replacement otherwise I don't know if warrenty covers worn-out pens.
joedellosso69 said:
Don't have this problem.... Wen it's new or not so used the top that clicks like a normal biro pen doesn't move so much (moves only a little bit) and so doesn't make all that noise when replaced in the phone. I think it's worn so maybe it might remain like that or maybe it can get even worse till it breaks.
Yours was like that even new? If yes, in this case you can tried to get another one in warrenty for a replacement otherwise I don't know if warrenty covers worn-out pens.
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Click to collapse
I think it's a problem that comes standard and I do not know if it's really a bad thing. Mine and the video are new, but I think it's a kind of shock absorber Spen (@Jammol said once in this forum)
If it were totally rigid it would break more easily.
Edit: Mine does not move much either, in the video it seems that the Spen moves more but because it focuses closer.
i think it is normal. my note 9 s pen has the same condition. but it does not make rattle sound.

Screen lifting on Rog 2

Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
Oxley1428 said:
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
Click to expand...
Click to collapse
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
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Click to collapse
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
Oxley1428 said:
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
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Click to collapse
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
HermesHidayat said:
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
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Click to collapse
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
Oxley1428 said:
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
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Click to collapse
Are you sure its the screen and not tempered glass?
HermesHidayat said:
Are you sure its the screen and not tempered glass?
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Click to collapse
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
Oxley1428 said:
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
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Click to collapse
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
HermesHidayat said:
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
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Click to collapse
Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
Oxley1428 said:
Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
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Click to collapse
Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
HermesHidayat said:
Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
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Click to collapse
Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
Oxley1428 said:
Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
Click to expand...
Click to collapse
If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
Click to expand...
Click to collapse
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
Kianush said:
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
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Click to collapse
Hi, well thats quite a positive feedback. I had quite a backlash at AC forums. I've had people say that I'm making AC look like a Mental Issue Forum and some user even boasted how happy his credit card is if he buys a new phone when the old 1 is damaged.(credit card lol) Btw, i wouldn't say its a disorder. Different people have different standards. For me the Mercedes Benz S Klasse might be perfect, but for you it might not be.
And my OCD is definitely worse than yours. My phone can only be touched by me, and me myself dont touch the physical buttons(I'm afraid that it will be damaged).
And never feel alone about something. There will always be somebody out there having the same issue but not posting on the forums xD.
HermesHidayat said:
If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
Click to expand...
Click to collapse
Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
Oxley1428 said:
Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
Click to expand...
Click to collapse
Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
HermesHidayat said:
Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
Click to expand...
Click to collapse
No they didn't. But it's their job so I'd say they can make a pretty fair guess.
I might go back there Monday, as I need my phone this weekend. On Monday I'll go back and tell them to do what needs to be done to fix it.
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
Kianush said:
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
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Click to collapse
Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
Oxley1428 said:
Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
Click to expand...
Click to collapse
Yeah trust me the customer services' first guess is battery swell which basicly doesnt happen soon unless you are always charging your phone while playing and overnight and draining it to the last percentage. But is can happen as a result of physical impact or damage, and when it happens you will most probably notice the shortened battery life so I would say it's not a battery problem unless of course proven otherwise.

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