Problem with AT&T LTE on DEV Phone - One (M7) Q&A, Help & Troubleshooting

Hi All,
I have both the Dev edition and AT&T version. The problem is the radio on the Dev unit does not perform as well as the AT&T version. The dev unit does not hold LTE signal levels equal to the AT&T version. Who else can tell be they are having the same problem? Or is this an isloated issue with only my phone.

I didn't think the Developer Edition had LTE support for AT&T.
Maybe I'm wrong.

Mine actually gets faster AT&T LTE speeds than the AT&T version. Are you just talking about the number of bars it shows? Because AT&T messes with that to make you think you're getting a better signal than you actually are. Would be more scientific to compare the dBm in Settings > About > Network. dBm will be negative, and for example, -75 is a better signal than -85.

This came up in another thread and I answered it yesterday but in short your dev edition is probably accurate as at&t monkey's with the OS as part of what they call network optimization.
http://forum.xda-developers.com/showthread.php?p=40592989
MG

Related

HSPA+ AT&T?

I read a while back that some Nexus One owners with T-Mobile could enable some sort of setting that would allow them to reach higher speeds, possibly due to the HSPA+ network T-Mobile rolled out.
Today, AT&T announced they would be rolling out LTE later this year but already had a "4G" HSPA+ network widely deployed. My question is can those of us on an AT&T band Nexus One tap in to HSPA+ like the T-Mobile owners did?
If I am missing something here, Please let me know. I am always willing to learn more
Thanks in advance.
The nexus one has a Max dl speed of 7.2, which is not part of the hspa+ '4g' network. Once hspa+ is activated in your area you will see speed increases due to increased overall network improvements, but you will not see hspa+ speeds.
The tmobile setting you are probably referring to is just a change in the build.prop file from ro.ril.hsxpa=1 to hsxpa=2.

HTC One 64GB Developer Edition signal strength with t-mobile network

I just received a Developer Edition 64GB HTC One today. I noticed with the developer edition the signal strength only show 1 or 2 bar on tombile lte network ,and signal moving between HSPA+ and LTE frequently. i also have sony xperia zl c6506 which show full bar of signal strength in same place,and stay on lte most of time.
Hey I live in Jacksonville FL and I cant get LTE or HSPS+ all I get is EDGE on my brothers sim card, I have the HTC 64GB Developer Edition how are you getting it, which Market are you on. Can you go to your setting- about-network and tell me what you see under Mobile Network Type
Thanks
rooster_yang said:
I just received a Developer Edition 64GB HTC One today. I noticed with the developer edition the signal strength only show 1 or 2 bar on tombile lte network ,and signal moving between HSPA+ and LTE frequently. i also have sony xperia zl c6506 which show full bar of signal strength in same place,and stay on lte most of time.
Click to expand...
Click to collapse
ahernandez4110 said:
Hey I live in Jacksonville FL and I cant get LTE or HSPS+ all I get is EDGE on my brothers sim card, I have the HTC 64GB Developer Edition how are you getting it, which Market are you on. Can you go to your setting- about-network and tell me what you see under Mobile Network Type
Thanks
Click to expand...
Click to collapse
if u area dont have lte ready or in 1900MHz reframed , you will only get edge speed on your developer edition htc one
rooster_yang said:
if u area dont have lte ready or in 1900MHz reframed , you will only get edge speed on your developer edition htc one
Click to expand...
Click to collapse
Well, I live in an area with LTE and it's refarmed and all I get is edge so I'd like to know what it says too. My suspicion is that my plan prevents it. I picked up this data plan back when the G1 came out and haven't changed it since.
Sent from my Galaxy Nexus using Tapatalk 2
ahernandez4110 said:
Hey I live in Jacksonville FL and I cant get LTE or HSPS+ all I get is EDGE on my brothers sim card, I have the HTC 64GB Developer Edition how are you getting it, which Market are you on. Can you go to your setting- about-network and tell me what you see under Mobile Network Type
Thanks
Click to expand...
Click to collapse
try add new APN Fast.T-mobile.com and make sure u switch network mode to gsm/wcdma/lte under mobile network setting
I never would've thought it but a couple of blocks around my house only get EDGE speeds. This morning on my way to work I got 3G, HSPA &LTE.
Sent from my HTC One using Tapatalk 2
Typical T-Mobile signature of spotty coverage. Unfortunately, I'm on T-Mobile too
Rooster I see you already posted there, but for everyone else's benefit let me just point out there's another thread (not specific to T-Mobie) on this topic.
See http://forum.xda-developers.com/showthread.php?t=2245952
There were a couple relevant ideas brought up in that thread:
1) The developer edition radio hardware and software generally detects the same strength signal as carrier branded phones, but the stock HTC developer edition ROM is very conservative in how many "bars" of signal it displays in the UI. By contrast, carriers tend to like to show a lot of bars in their version of a ROM because it makes their customers feel good. People used to this behavior may be disappointed when they see "fewer bars".
2) The developer edition is also very honest about accurately reporting when the phone is switching between LTE and HSPA etc. Carrier branded phones tend to just say "LTE" all the time to keep people happy. So anyone seeing the actual switching activity for the first time assumes their phone must have a problem keeping the LTE signal locked.
A similar phenomenon happens a lot when people go from carrier-based ROMs to Cyanogenmod. Same signal, just different a display in the UI. Yet new users tend to complain CM has worse radio performance.
It's a legitimate question as to whether you are getting good T-Mobile service, just be aware the developer edition is going to be 'brutally honest' in showing you what is out there.
when I had the Samsung galaxy s3 i747 att model, I put a tmobile rom, and switched mobile mode to wcdma and I would get 4g...
How is it possible to get LTE on Tmobile's network with the Developer Edition HTC One? I thought Tmobile's LTE network is on 1700, which isn't a frequency the One has.
No?
I'm really confused by all this.
Does the Developer Edition support HSPA+ 42 MB/s and LTE? And will it ever?
Or does it only support HSPA 21 MB/s now and forever, as I was led to believe?
Please help me clarify.
rooster_yang said:
I just received a Developer Edition 64GB HTC One today. I noticed with the developer edition the signal strength only show 1 or 2 bar on tombile lte network ,and signal moving between HSPA+ and LTE frequently. i also have sony xperia zl c6506 which show full bar of signal strength in same place,and stay on lte most of time.
Click to expand...
Click to collapse
Where are you living? http://forum.xda-developers.com/showthread.php?p=40797325#post40797325
onthecouchagain said:
How is it possible to get LTE on Tmobile's network with the Developer Edition HTC One? I thought Tmobile's LTE network is on 1700, which isn't a frequency the One has.
No?
I'm really confused by all this.
Does the Developer Edition support HSPA+ 42 MB/s and LTE? And will it ever?
Or does it only support HSPA 21 MB/s now and forever, as I was led to believe?
Please help me clarify.
Click to expand...
Click to collapse
Developer Edition HTC One support AWS. AWS is Tmobil LTE 1700/2100 bands
ZION959 said:
Developer Edition HTC One support AWS. AWS is Tmobil LTE 1700/2100 ]
I have the developer edition and have a Tmobile sim in Houston and am able to get LTE. I have noticed that I have a tendency to drop down into edge/3G speeds when I'm inside my apartment when before with my nexus 4 I would hang onto HSPA+.
Click to expand...
Click to collapse
ZION959 said:
Developer Edition HTC One support AWS. AWS is Tmobil LTE 1700/2100 bands
Click to expand...
Click to collapse
Ran out of posts to thankyou in ...............
Is there something that one can download for the HTC ONE Developers Edition to improve LTE signal on t-Mobile? I get 1 bar on mine and when I go into a T-Mobile shop and see the HTC ONE at their shop it gets full bars.
desiregeek said:
Is there something that one can download for the HTC ONE Developers Edition to improve LTE signal on t-Mobile? I get 1 bar on mine and when I go into a T-Mobile shop and see the HTC ONE at their shop it gets full bars.
Click to expand...
Click to collapse
Download one of the free signal monitoring programs. It is likely that TMO simply modifies the signal level to indicate more bars. You may well be picking up the same signal with the Dev edition, it just looks less.

Sprint vs T-Mobile [Dev Edition/TMO Version] in Maryland

[I'm cross-posting this in the TMO HTC One forum as well]
My situation:
1. I've been with Sprint since the OG Evo, but after getting the One, I was really frustrated with the slow LTE speeds especially after years of Network Vision promises and paying an extra $10 a month (per phone) for "high speed data" that was anything but. I was also irked at all the crap I had to go through to get the SIM unlocked.
2. The area I live in has refarmed HSPA+ to the 1900Mhz band.
3. The area I live in has AWS LTE.
4. I currently have a Sprint, T-Mobile, and Developer Edition One.
My original plan was to use the DE to test the TMO network to see if it was faster than Sprint and available in all the places I frequent. If so, then I'd sell my (now SIM unlocked) Sprint model and keep the DE, otherwise, I'd return the DE for a refund.
But over the last week and a half I've noticed that, while LTE speeds were frequently pretty high (15-20Mbps) there were still plenty of times when I was only seeing an H or an E. I couldn't even tell if the H was HSPA or HSPA+. So then I began to wonder if I was missing out because of the lack of the 1700Mhz band, thus I bought the TMO version to see if I was missing anything.
Turns out, I wasn't. The H I've been seeing is indeed HSPA+ but nowhere near the advertised 42Mbps. Granted, I wasn't naive enough to think I would pull 42Mbps even with the TMO version, but I expected to get at least in the 20-30Mbps range, instead I've been seeing 5-9Mbps. (Thanks to the Sensorly app, I can now tell which H I'm seeing).
After running around with TMO version, I'm seeing the exact same speeds in the same places. So, I'm not missing anything by not having 1700Mhz. In the meantime, TMO is still refarming more areas so the 1700Mhz is becoming less and less important.
So what about Sprint? At their lowest, the TMO speeds are equal to or a little above the Sprint speeds I've been seeing (my wife inherited the Sprint version during this trial run), and at their highest, Sprint can't touch them (in this area--I've gotten up to 20Mbps in PA).
So T-Mobile it is. When the wife's contract is up at the end of the month, the Sprint model is going up on Swappa. Meanwhile, the TMO version is going back to the store tomorrow.
What about AT&T you ask? Way faster, but way more expensive. Truth is, I spend most of my time on wifi anyway, so I'm not willing to pay AT&T prices for cable internet speeds for the times in between.
Hope this helps anyone else facing the same dilemma.
Really interesting
Sent from my HTCONE using Tapatalk 2
With your unlocked Sprint One, what happens if you put your T-Mobile SIM in it? Do you get service? If so, is it HSPA or just EDGE?
Oh, the fun of having choices!
There is not a single provider in my area that carries the HTC One and has LTE. I wish I even had a choice to be able to test. Verizon has LTE in my area, but no HTC one. I wonder how many other people are in my same situation?
Sent from my HTCONE using Tapatalk 2
cfendrick said:
Oh, the fun of having choices!
There is not a single provider in my area that carries the HTC One and has LTE. I wish I even had a choice to be able to test. Verizon has LTE in my area, but no HTC one. I wonder how many other people are in my same situation?
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
T-Mobile sucks in my area... My sprint speeds are in my sig.

? about US T-Mobile Reception

I would like to know what people are getting for T-mobile reception!
I have a friend with an Iphone, and I recently owned a Lumia 521 both get very poor T-mobile Reception.
I ordered a Nokia Lumia 720 which works on At&T & T-mobile and a H2o sim card.
My T-mobile reception on the Lumia 720 is great, it rarely Does NOT get a signal as opposed to my friends iPhone and the lumia 521. I have no clue why this is because the 521/720 do not state much difference in the DATA info on the Nokia page I guess it just has a more powerful cellular radio.
I find it kind of awkward that peopel who have phones from the US do not get good service but my phone which is Malaysian in origin gets a great signal, I wish I had known it would before I ordered my H20 sim but a typo on the number porting page ended me up with a very simple phone number I decided I would go with instead, I prefer the unlimited talk & text for $30!
So can anyone tell me what phone they have on T-mobile USA and how their signal is?
Note: Although I get a Signal it's mostly always EDGE but I can still use the web & talk&txt which is far better than no signal at all !!!!!!
It depends where you are, of course.
Seattle.
Samsung ATIV S (SGH-T899M)
Almost always at least 3 bars of HSPA+ ("4G"), often 1-5 bars (out of 5) of LTE.
AT&T has traditionally used different frequencies (for 3G and up) from T-Mobile. T-Mobile is "re-farming" some of their bandwidth to AT&T frequencies so that phones which have radios tuned for AT&T but not for T-Mobile will be able to get better than 2G (EDGE being a 2G variant). However, this is an ongoing project and right now coverage is far from complete.

Help with LTE Connection Problems

Hi, I have the Moto X 2014 pure edition and I am on consumer cellular. Consumer cellular is basically AT&T if you have not heard of it. My problem is my LTE connection. When I turn my phone on in the morning, I have an LTE signal. When my LTE signal goes under two bars I get pushed down to HSPA. However, once I go to HSPA my phone never goes back to LTE even when I know I have full bars. I have tried multiple APN settings so I don't believe that they are the problem. I will post screenshots from LTE discovery. This app shows the spinal strength of the connection. Both screenshots are from the exact same location within 20 seconds of each other. The only reason I got the LTE signal is because I set my phone to LTE only mode which I can't keep it in because I there is not volte here. Please help. Thanks in advance.
I think AT&T sells the XT1097 and that's because the pure edition is one band missing that your company uses, the same happens in Latin America. Here some information you can use https://forums.motorola.com/posts/889129c231
I also saw that when I was researching the problem. However, LTE discovery shows I am using band 4 which is available on my phone. If I update to lollipop, it will unlock more bands but I don't want to update yet because of the many bugs.
Konner27 said:
I also saw that when I was researching the problem. However, LTE discovery shows I am using band 4 which is available on my phone. If I update to lollipop, it will unlock more bands but I don't want to update yet because of the many bugs.
Click to expand...
Click to collapse
Searching found this
AT&T 4G HSPA and HSPA+ use 850Mhz(Band 5) and 1900Mhz(Band 2) bands but it all depends on area if they own a license. LTE uses Band 17(700Mhz), Band 5(850Mhz), Band 2(1900Mhz), Band 4(1700/2100Mhz) currently.
Depends of the area you are, if you are some place where the band 4 is available you will have LTE as soon you leave signal will lost, as I said the pure edition XT1095 supports only bands 2,4 and 17 and Lollipop enables bands 3,5 and 7, so I am guessing that the band you are missing is the 5.
That is a great point. However, I haven't moved more than a couple blocks to school. Once LTE becomes weak enough to drop down to HSPA, the phone doesn't reconnect to LTE once the signal is strong enough. I can turn on LTE only and it will switch to LTE with three or four bars of LTE.
Get a new phone?
I just got the phone about 2 months ago.
That happens to me as well. I know I'm on a place where there's LTE coverage, but the phone never connects to it, even though in the network option I have 4G as preferred network type. I can only get it to connect to LTE by going to the dialer and entering *#*#4636#*#*, Phone information and forcing it to connect to LTE Only.
Are you also on KitKat?
Konner27 said:
Are you also on KitKat?
Click to expand...
Click to collapse
Right now I'm on Lollipop, but the problem did happen when I was on Kit Kat as well.
Sent from my XT1097 using Tapatalk
Are you on native at&t or an MVNO?
Not all MVNO's have access to LTE and that might be a reason.
I am on native at&t with a Moto X Pure Edition and I register on and maintain LTE all day long without issue.
VoLTE would be an added benefit but as of yet nobody knows if unbranded device (or in at&t parlance gray devices) will ever support VoLTE.
Dan
Consumer cellular is a MVNO of AT&T. They utilize AT&T LTE and also have roaming. It is pretty much postpaid at&t. I understand that in the lollipop update, more LTE bands are unlocked. However, the LTE band that my phone shows is band 4 which is supported without lollipop. Thanks
If Consumer Cellular is allowed access to at&t's LTE network and if you area utilizing LTE on band 4, than it sounds like you have a defective device.
An easy test would be to pop an at&t SIM into your Moto X and see if that connects to LTE properly, if it doesn't then it is your device, if does then it is your account, it could be a provisioning problem or some other issue on the account side.
You could also try it putting your SIM into another device that supports at&t LTE and see if it properly connects and if it does that would pretty much indicate an issue with your Moto X.
Dan
I talked to Motorola through online chat and I was told to try a new Sim card before they could continue helping me. I called and a new Sim card is being sent. A couple days ago, I put my Sim card into my mother's gophone that she is using on consumer cellular also. It received LTE but I couldn't test it further to see if it stayed connected to LTE because she needed it back. Also, I could input APN settings and they would save no problem.
Konner27 said:
I talked to Motorola through online chat and I was told to try a new Sim card before they could continue helping me. I called and a new Sim card is being sent. A couple days ago, I put my Sim card into my mother's gophone that she is using on consumer cellular also. It received LTE but I couldn't test it further to see if it stayed connected to LTE because she needed it back. Also, I could input APN settings and they would save no problem.
Click to expand...
Click to collapse
A SIM may or may not be the answer but it is a good place to start.
In my experience this type of issue is sometimes hard to pinpoint as there could be multiple issues at play, some within your control and some not.
If you have a chance to try your SIM (for more than a few moments) in another handset capable of Band 4 LTE on at&t, that would be beneficial in pinpointing the issue, conversely it is just as helpful to take a consumer cellular or at&t sim (though an at&t might be more telling) and insert that into your Moto X and see what happens.
Another issue, though less likely is that at&t is recognizing the phone as something other than a LTE capable handset and thus not allowing it to register on LTE? Have you used your SIM an a LTE capable handset prior to your Moto X?
Dan
I'm using a PE on AT&T and have bulletproof LTE signal. Not once have I seen it drop to HSPA+ when LTE is available. My N5 does it all the time, but not the Moto X.
I'm hoping to try my Sim in my mother's or brothers phone for a longer period of time sometime soon. A new Sim card will be here soon but I don't think it is the problem but it is indeed a good place to start.
I received the replacement Sim card and it did not help. I called Motorola support and they are sending me a replacement moto x. I really hope it fixes the problem. Also, I read that some people have had bad experiences with Motorola support but I had a great experience. The support member is sending me Motorola earbuds for free because of the inconvenience! I will update this thread once I receive the replacement. Meanwhile, thanks to all who have commented their advice. I truly appreciate it!

Categories

Resources