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I received my shipment today.
The very first thing I did after signing in was update the system to 4.1.1.
After playing for a few minutes I noticed a dead or stuck pixel on the right side of the screen. I ran the display test app and found another dead pixel in the middle of the screen.
I tried the camera with Google hangouts and Skype and all I get is garbled green signal. Using the nexus 7 camera launched yielded the same result.
Doing a full factory reset did not fix the problems.
Needless to say this going back. I'm disappointed that this excellent device is having these quality issues.
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
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redmonke255 said:
I have a single dead pixel on the very edge. It's only visible on a completely black screen so I'm gonna live with it.
Good luck with your return.
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I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
dublued said:
I would recommend you get it exchanged. At the end of the day its still a defect. Maybe wait a little while so they have more stock to ship another one.
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I got mine from staples so I'll have to deal with them. I'll wait until they have stock.
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They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
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Shano56 said:
They have a little thing in the booklet. I think its referring to dead pixels. It was kind of confusing tho
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Do you know what page its on? I didn't see any mention of it
Edit: never mind, I see it in the warranty booklet under the LCD defect policy
hello everyone. had the one for 3 weeks now. I just noticed a very small blue dot almost at the center of my screen when taking pics or recording videos. I could only see it on camera mode though. on home screen it does not appear. ran dead pixel test and did not find anything. I been searching forums and found nothing similiar . I'm debating on returning it or is there a fix for this. I'm completely stock, unrooted for now.
Is it in your photos?
Yes. I just tried it.
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If u look at the same spot where the dot is and compare it to the app drawer, u can't see it.
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Just curious here but does it show on both front and back camera's or just one?
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Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
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eldominicat43 said:
Just on the rear facing one. I hope it's a software issue, not hardware . I don't want a refurbished one.
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At this stage, you likely won't get a refurb.
That said, it looks like your camera actually has a dead sensor. Not sure what, if anything, you can do to try to clear it up short of taking in the phone.
It obviously isn't the screen.
Ya, I am no genius on this subject by no means but that pixel would be considered stuck instead of a dead pixel. If it is on the software end of things then going through the various colorize settings in that particular camera mode and taking snapshots may release it. Maybe even a factory reset may release it back to normal.
Then again it may be a warning sign that that pixel is about to go dead too I guess. I really hope you get this cleared up for sure and I for one would be very curious as to just what is going on here. Thanks.
Edit: referring to the camera may have a dead sensor as said above, I would have thought that it would have shown that way with recording too. Maybe not though...
Thanks guys I'll try to take it back as soon as I can
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My HTC One has the exact same issue but it's on the very edge of the screen so much less offensive then where yours is.
It's a hot pixel on the camera sensor that only shows up when the ISO is cranked up. For DSLR's, software (at the factory or even on camera) is used to "map out" these hot pixels. Perhaps we have something similar on our phones that can be accessed.. have you tried a hard reset?
Blue dot
Yeah I recently purchased mine but unlocked and I have the same problem, seems to happen when it is on high ISO. I was reading into the hot pixel thing which happens in other cameras, but they say they go away but can persist. I am debating to wait or exchange it, but these phones are back-ordered :/
Considering that your hot pixel is near the center of the screen, I would consider exchanging it (if possible). While it's true that they can sometimes go away on their own, my experience (with DSLR's at least) has led me to not rely on this happening (I have a few hot pixels on my DSLR that have appeared and NOT gone away in the last few years).
I have a similar problem I have a little green dot on the corner of my screen
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Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
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joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
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I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
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I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
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IMissPalmOS said:
I seem to remember some Windows software for LCD screens that would "coax" dead pixels back to life by rapidly cycling the colors sent to them or something like that... Might want to see if such software exists for Android...
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tmease1 said:
I'm not trying it out. If I was to find one I would be calling att with a warranty claim first thing in the morning.
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I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
joshuadjohnson22 said:
I agree, I wish I didn't know lol. I am running the "fix" let's see how it goes. I finally stopped getting the "return your defective phone" alerts from AT&T... I really don't want to go through that again...
EDIT: dead/stuck pixel test didn't work, I ran it for 30 minutes
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That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
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tmease1 said:
That sucks. Do a claim and get a replacement. If I was in your shoes I would do it.
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For now I will hold off, I do not feel like setting everything up again... I just went through the process of replacing it a few months ago and it was so annoying, they messed up 2 times and it took 3 times to get me the right device and ship it to the right house... I will give it a few weeks and call and see if I can just go to a repair place and have them toss a new screen in it or replace it on the spot. I would like to know if anyone else is having this issue so I can know if it is even wroth fixing... if more people have this issue the chances are the replacement screen will too.
joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
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I have droidwall installed, and I installed dead pixel checker. First of all, I'm curious as to why the app needs full network access if all it's doing is displaying full color screens one after another. Droidwall did catch it trying to send off 4 packets to some ip address.
No dead pixels that I could detect while using the app, there were some narrow vertical lines that looked a bit off but I think that's because I have a Ghost Armor screen protector on, and those are from the 'glue' or whatever keeps the screen protector adhered to the Gorilla Glass.
I have one dead pixel right,top corrner
I finally broke down and downloaded one of the pixel check apps off of the play store. I can't remember the name of it because once I was done I uninstalled it. Anyway, I'm good. Seeing this thread tempted me to damn much not to try it out.
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joshuadjohnson22 said:
Just found about 8 dead pixels when testing with a black background. Now that I found them you know they will bother me lol. You guys may want to check for them. You can use dead pixel checker from the play store and set it to black. Look closely, the more noticeable ones are when multiple dead pixels are grouped together.
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
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There is a few software and physical ways of sorting these but it’s not guaranteed plus it should be covered under your warranty.
My first device had > 14 damaged pixels, 4 of them would show even on lower brightness levels. My new device has a few too - but I can't see them under normal conditions. Found them via magnifying glass (black screen, max brightness)... Don't do that - you will probably find some
Brought my phone in for the dreaded purple hue in low light camera situations. Left it there and went to do some errands while they inspected it. Long story short I go back and he claims that corrosion in the headphone jack caused it. Then says he fixed it by blowing air in there and factory resetting it (I had run the ruu prior to bringing it in.) I grab the phone and go into camera and hold my hand up to the lens and bam still there. He then says "oh. That was the problem with the camera?" To which I responded with yes. And confirms that his claim of supposed corrosion is not the cause.
My question is this: did this tech flag the phone as internally damaged on my account and now I'm f'd and have to pay deductible for an obvious warranty issue or should I definitely take it to a different store?
Thanks
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
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He could not have used eticket if it had corrosion. If it had corrosion, he would have told you to go through asurion because of water damage. He probably didn't even put a ticket through. Call CS and see if there's any notes.
via sexy phONE.
tsdeaton said:
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
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Went to a different store today after work. Replaced phone. Same issue on new one so they are ordering another. Crossing fingers that one is good. They told me its software. Yeah OK.
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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The red display model at my local store did not have this problem. It was .2 version of software though.
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akrod2as said:
The red display model at my local store did not have this problem. It was .2 version of software though.
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Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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Dang, you're One unlucky person. Pun intended. In all seriousness the tint on my HTC One is only around the edges. When it is practically pitch black it will cover the whole screen. So, there re some good ones out there.
tsdeaton said:
Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
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How did you go about trading it in?
When the red one came out HTC championship website was giving them away for people that wanted to trade in their current phone. My coworker had a gs3. They gave full trade value. She didn't want the red one but got it for me. I gave her my black One.
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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My first One didn't have the tint, but something got behind the lens and ruined every picture. It took Sprint 6 hours to determine that it in fact wasn't a scratch on the lens. My refurbished One has the tint but I don't really give a ****. Low light pictures on a smartphone typically ain't gonna be good anyway.
Well damn this thread is totally misleading based on the title ....geez ..
Haha Naw but yeah mine has that bloody low light issue but I made my peace ...if I can put up with the first evo camera ,I can put up with this anyday ..so ..bring it on HTC ..BRINGITON!!!
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Alright it's a new year, CES is just around the corner and rumors regarding the One 2 are steadily coming in. One in this article says the camera will have two lenses for low light and regular light pictures.
Let's make this the official thread for rumors as to not clutter up the forum
http://www.geeky-gadgets.com/htc-on...have-separate-camera-lenses-rumor-02-01-2014/
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FrozenRiff said:
Alright it's a new year, CES is just around the corner and rumors regarding the One 2 are steadily coming in. One in this article says the camera will have two lenses for low light and regular light pictures.
Let's make this the official thread for rumors as to not clutter up the forum
http://www.geeky-gadgets.com/htc-on...have-separate-camera-lenses-rumor-02-01-2014/
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It'd be nice if they would simply make an 8-ultra-pixel camera, I only skipped the "One" simply because of the resolution limitations & memory-expansion.
Genjinaro said:
It'd be nice if they would simply make an 8-ultra-pixel camera, I only skipped the "One" simply because of the resolution limitations & memory-expansion.
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Memory expansion was a big deal and I almost didn't get the one because of that.
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FrozenRiff said:
Memory expansion was a big deal and I almost didn't get the one because of that.
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Was? Curious, is it still an issue for you? I almost passed on the one for the same thing. And even though there are times I wish it was there, not having it hasn't been as annoying as I thought it might be.
Not likely to be a big factor in any future phone purchases for me since I've learned to get on without it
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It would be out sometime q1 of 2014. By the time Verizon gets it along with other carriers it would be even longer.
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http://www.ibtimes.co.in/articles/532005/20131228/htc-one-m8-2014-roundup-specifications-launch.htm
This article says 10 ultra pixel camera
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MrDowntown12 said:
Was? Curious, is it still an issue for you? I almost passed on the one for the same thing. And even though there are times I wish it was there, not having it hasn't been as annoying as I thought it might be.
Not likely to be a big factor in any future phone purchases for me since I've learned to get on without it
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I've learned to manage. I also have a galaxy note 8.0 which gave me 48 gb dropbox so that has helped too. I'd pay an extra $100 for a 64 gb One 2
defjef123 said:
http://www.ibtimes.co.in/articles/532005/20131228/htc-one-m8-2014-roundup-specifications-launch.htm
This article says 10 ultra pixel camera
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That is great news!
defjef123 said:
http://www.ibtimes.co.in/articles/532005/20131228/htc-one-m8-2014-roundup-specifications-launch.htm
This article says 10 ultra pixel camera
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That would be sweet. The cam definitely needs more geebeez under the hood.
via my sexy phONE.
defjef123 said:
http://www.ibtimes.co.in/articles/532005/20131228/htc-one-m8-2014-roundup-specifications-launch.htm
This article says 10 ultra pixel camera
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Also says it will have Beats. HTC no longer holds shares in Beats, so it won't have it. Kind of throws the validity of the article off.
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All articles are just rumors and speculation so none have much validity. You can Google HTC m8 and find articles that mention 10 ultra pixel camera but don't say anything about beats
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defjef123 said:
All articles are just rumors and speculation so none have much validity. You can Google HTC m8 and find articles that mention 10 ultra pixel camera but don't say anything about beats
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I've seen a lot about the 10 ultra pixels.
FrostyF7 said:
I've seen a lot about the 10 ultra pixels.
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U guys do realize the only way to get a UltraPixel larger than 4 we will need a thicker phone to keep the sensor to pixel ratio similar since that's all the UltraPixel is
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flomexico said:
Also says it will have Beats. HTC no longer holds shares in Beats, so it won't have it. Kind of throws the validity of the article off.
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Glad someone else saw that slip up there by them....
Gonna be in HTC best interest to not rush this device here and make sure its perfect top to bottom...
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flomexico said:
Also says it will have Beats. HTC no longer holds shares in Beats, so it won't have it. Kind of throws the validity of the article off.
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They(HTC) no longer hold a stake in the company itself, but that doesn't mean they don't still have licensing. From what I heard, Beats will continue to be offered.....but, that could just be rumor too.....
According to these articles, it sounds like the M8 isn't going to be much better than our current device. 2GB of RAM, UltraPixel camera (no reference about actual pixel count)
I hope these specs are not correct because I will not be getting it if they are.
HTC you need to step up your game on this device.
http://www.ubergizmo.com/2014/01/alleged-htc-m8-specs-leaked-2/?utm_source=mobilerepublic
http://www.t3.com/news/htc-m8-specs-leaked
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Yeah I hope they don't go the apple route and add a few things here and there and call it something new.
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I'm ok with the rumored specs, my main concern is what size battery is HTC going with? Anything less than 3000mAh would be an epic failure.
Short battery life was the single reason I got rid of my ONE and ended up with a LG G2.
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shook187 said:
I'm ok with the rumored specs, my main concern is what size battery is HTC going with? Anything less than 3000mAh would be an epic failure.
Short battery life was the single reason I got rid of my ONE and ended up with a LG G2.
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The phone would need to be a bit bigger for a larger battery. I think that battery life on my DNA is awesome. Although I do run a custom rom and kernel (latest cr-palmer kernel). I really don't think that they should use a smaller battery either, hopefully it will be more advanced.
I have a feeling (other elevate members will know what I'm talking about) HTC is considering going back to removable batteries.
O.M.J said:
I have a feeling (other elevate members will know what I'm talking about) HTC is considering going back to removable batteries.
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I just wanted a SD. The only real world significance SGS4 has over this HTC in my hand is signal strength, battery, & SD option. My S4 isn't rooted, but signal way better