Hi
I have a i9305 on Tmobile UK. The problem I'm getting is that at time when I don't have any signal and my phone connects to the network in the notification bar it shows that I have signal even H+, but when I'm trying to phone someone it says "no mobile network" or "network not available". It frustrating because sometimes I notice only after few hours. I phoned t-mobile but there a bunch of incompetents. What can I do without sending the phone back to them. Thanks
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I forgot to mention that the phone is not rooted and it runs on stock rom.
Sent from my GT-I9305 using xda
Ive been getting same problems and still cant find a solution.
But you could try to do a factory reset, or root your phone and try different modems
I've tried with factory reset and hard reset and still the same. I don't want to root the phone at this time. Thanks for your answer.
Sent from my GT-I9305 using xda
Call up your carrier!
If you haven't even rooted your phone yet then it is most likely a hardware issue
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Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
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I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
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pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
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http://techwalls.com/no-sim-card-error-on-htc-one/
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
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What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
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Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
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Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
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i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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Click to expand...
Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
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my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.
I need help with making my sim from my wife's phone work. We both have HTC one. I keep getting a SIM card error. Any help would be appreciated
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cvv1984 said:
I need help with making my sim from my wife's phone work. We both have HTC one. I keep getting a SIM card error. Any help would be appreciated
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Click to expand...
Click to collapse
Why do you want to switch the UICC?
It will not work in another line's phone for more than 5 minutes. It will give an error when it realizes that the UICC number does not match what is listed on Sprint's end for your account, and disable data until reboot.
Lately my phone is randomly saying : SIM card removed please restart! Then I have to take out the sim and clean it and then it works again for a while! Is my SIM card messed up or does my phone have a HW failure?
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most of the time is it a simcard problem. So by contacting your operator and asking for a new one you will be able to fix this
@mrjraider I always have 1 signal bar too :/ still think its the sim?
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Well I had conncetivity problems with 3G so I went to my contracter got a new SIM and problems were solved
Still not able to update my data profile or prl after Kit Kat update....Contacted sprint and they have re provison my profile, bug still cant. Has anyone havimg trouble or anyone knows a fix
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Depends which ROM you're using, some allow for the Updating through the VDMClient but others are really buggy when it comes to updating the Profile/PRL...?
I have bad boyz rom 1.1, but when i factory reset...it allows me to update, but all of sudden it stops working.......
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Do you mean that it initiates the update, but gives you an error? or does it just sit on that screen? OR does it not initiate at all?
It would seem @rootlinux was having problems as well with updating Profile/PRL:
http://forum.xda-developers.com/showpost.php?p=50609118&postcount=727
Looks like it may be a ROM related issue, I'd keep my ears open on that forum for now. Unless you change ROMs until its fixed.
It initiates but prompt me to try again later or contact customer service if persists and i try prl it give me error code 1233
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mingo2120 said:
It initiates but prompt me to try again later or contact customer service if persists and i try prl it give me error code 1233
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Click to expand...
Click to collapse
are you doing it over wifi or network, sometimes it won't work over network.