help with the new update - Xperia Z Q&A, Help & Troubleshooting

when I click on the sony pc Companion and click the ( a phone/ tablet update is available ) then click update and it takes me to a blank screen

Stakesta said:
when I click on the sony pc Companion and click the ( a phone/ tablet update is available ) then click update and it takes me to a blank screen
Click to expand...
Click to collapse
I'd Strongly Advice You To Use
Sony Update Service Software For Downloading Updates.
Please try updating with SUS

why SEUS instead of PCC?

Related

Update to 434 Error installing

Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Kinoal said:
Hi All,
I have a little problem when I'm trying to update to the last version of the Xperia Z. When I try directly on the phone everything going fine , he download the update, reboot and next I see a progression bar but arrived to the half , he stop and reboot the phone and I see the error that the update failed.
Next I've try to do the update with the PC Coompanion but impossible to arrive to the recovery mode of PC Companion
Any Idea?
Click to expand...
Click to collapse
Sony Update Tool
it will work, be sure
:good:
x102x96x said:
Sony Update Tool
it will work, be sure
:good:
Click to expand...
Click to collapse
Yeah but I need to reset everything no?
Kinoal said:
Yeah but I need to reset everything no?
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Click to collapse
No.
all ur data will remain

[Q] I want to update my Xperia TX via PC Companion, but I have a question

Hello everyone, My question is - " Will I be able to disconnect the USB connection when PC companion is downloading the latest firmware? "
But I will connect when the Update precess will start after download completed.
Is that okay? Or disconnecting at downloading time will create any problem. I hope you understand what I'm trying to say.
Sorry for my bad English.
Thank you.
Why do you want to disconnect it?
Jus run pccompanion update and connect it when prompted to.
If you disconnect them phone before the process is finished of course it will not work
gregbradley said:
Why do you want to disconnect it?
Jus run pccompanion update and connect it when prompted to.
If you disconnect them phone before the process is finished of course it will not work
Click to expand...
Click to collapse
Thank you very much. Another question, which way update will be more safer? PC Companion or By Mobile ?
irfan_omi22 said:
Thank you very much. Another question, which way update will be more safer? PC Companion or By Mobile ?
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Click to collapse
if its the official way, both are ok
Just don't do it if you have unlocked the bootloader
gregbradley said:
if its the official way, both are ok
Just don't do it if you have unlocked the bootloader
Click to expand...
Click to collapse
Thank you again mate.

4.3 Update for India

Hello Folks,
Just want to know if there is any official update to 4.3 available in india because i cant see any updates yet.please somebody confirm if there is an update or not if yes please tell me the procedure
Im not sure if OTA is available yet.
Connect your mobile to your computer and check for update in Sony PC Companion ...then you will find it
pranii23 said:
Im not sure if OTA is available yet.
Connect your mobile to your computer and check for update in Sony PC Companion ...then you will find it
Click to expand...
Click to collapse
I dont think it wil help coz there is no updates in my phone's updates center!
sheksbear said:
I dont think it wil help coz there is no updates in my phone's updates center!
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Click to collapse
So, OTA is not out yet.
Check for the update in Sony PC companion.
Make sure you are using official Sony firmware and you will lose root(if rooted) upon update through Sony PCC.
The application will download about 850MB from the internet.

[HELP] c6606 Soft-Brick

hello guys, i am lucio
today's morning i wake up too late because my xperia z i'ts not on without reason o.o
i try to turn on but gives me a bootloop. after two hours of bootloops I flash the XZ with the original t-mobile .FTF and after that the XZ only do 1 vibration and that's all. =Soft-Brick
help me guys, the XZ is my daily-usage phone
any solution?
sonyhack said:
hello guys, i am lucio
today's morning i wake up too late because my xperia z i'ts not on without reason o.o
i try to turn on but gives me a bootloop. after two hours of bootloops I flash the XZ with the original t-mobile .FTF and after that the XZ only do 1 vibration and that's all. =Soft-Brick
help me guys, the XZ is my daily-usage phone
any solution?
Click to expand...
Click to collapse
Is the bootloader locked? If it's locked try to repair it with pcc.
St.Jimmy90 said:
Is the bootloader locked? If it's locked try to repair it with pcc.
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Click to collapse
thanks, i did that and sony pcC says " no new software update for your device" :/
i flash many .FTF's and the XZ make a bootstall but that's all
any other solution?
Try to repair it using SEUS or Flashtools, i think SEUS is best solution. It looks like you need to wipe all your user or system data, because it's not just bootloop. Just download this awesome tool, connect your phone in flashmode and if there is no new update just tick repair and let it be.
sonyhack said:
thanks, i did that and sony pcC says " no new software update for your device" :/
i flash many .FTF's and the XZ make a bootstall but that's all
any other solution?
Click to expand...
Click to collapse
Open PCC - Support Zone - Update Phone / Tablet - Repair Phone / Tablet
Follow the steps and report back
any other solution? nothing seems to work
sonyhack said:
any other solution? nothing seems to work
Click to expand...
Click to collapse
It seems you didn't follow the steps I told you...
sonyhack said:
any other solution? nothing seems to work
Click to expand...
Click to collapse
St.Jimmy90 said:
Open PCC - Support Zone - Update Phone / Tablet - Repair Phone / Tablet
Follow the steps and report back
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=WuJy_DQNXB0
For me PCC is in german but it looks exactly like this.
Try again, what St.Jimmy90 told you.
gripfly said:
https://www.youtube.com/watch?v=WuJy_DQNXB0
For me PCC is in german but it looks exactly like this.
Try again, what St.Jimmy90 told you.
Click to expand...
Click to collapse
St.Jimmy90 said:
It seems you didn't follow the steps I told you...
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Click to collapse
guys i did exactly like on the video and sony pcC doesn't detect my c6603. i try to repair anyway but sony pcC says "no new software update "
think I'm going to take it to a cell phone fixer
sonyhack said:
guys i did exactly like on the video and sony pcC doesn't detect my c6603. i try to repair anyway but sony pcC says "no new software update "
think I'm going to take it to a cell phone fixer
Click to expand...
Click to collapse
Try it with Sony Update Service. That should work. Just download the program on the Sony website.
Gesendet von meinem C6603 mit Tapatalk

[Q] Software reinstall via PC Companion.

I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
flashtool can save your day
Da1Li5oS said:
I try to reinstall my software at xperia zr via pc companion and it shows me this message,''THERE IS NO SOFTWARE AVAILABLE FOR YOUR PHONE'',i have rooted my phone,is this a promblem,because i had contact with sony support and said to me that if i cant repair my phone via pc companion there is a damage in my phone.Any suggestions.Please help me,thank you.
Click to expand...
Click to collapse
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
And where can i find my original kernel for 4.4.2 kitkat for xperia zr?Thank you.
paulson881 said:
Try using flashtool to flash a FTF. The kernel will be reinstalled and this is very likely to fix your phone.
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Click to collapse
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
Da1Li5oS said:
Basically i want my phone looks like when i bought it.Because i have rooted and deleted some important applications.This solution will make my phone like a new one?
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Click to collapse
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
sourabhp said:
yes. use flashtool and ftf of your choice. 4.3 or 4.4.2. your phone will look like out the box
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Click to collapse
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
Da1Li5oS said:
There is any place where i can find the original 4.4.2 kernel for c5503 xperia zr?Also and im sorry that be annoying,my device rooting status says that ''bootloader unlock allowed:NO''.IS THAT THE PROMBLEM WHICH NOT ALLOWED ME TO REPAIR MY PHONE VIA PC COMPANION?
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Click to collapse
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
Samak said:
Nope, that means u cant unlock bootloader.. If u want to repair ur phone then use Sony Update Service instead of PC Companion.. Or search & download 4.4.2 firmware ftf file & flash it using flashtool...
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Click to collapse
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
Da1Li5oS said:
My original promblem is that i cant proceed to software reinstall via pc companion and not even update service.I get a message that says ''there is no available software for your phone.Why this happens can you answer me please?
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Click to collapse
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
Samak said:
Coz, u have the latest firmware installed on ur phone.. After that msg click on the "repair ur phone software/ reinstall ur phone software" & PCC or SUS will start repairing ur phone..
Sent from my Xperia ZR using Tapatalk
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Click to collapse
Of course and i choose the message repair.But the promblem is still the same,i told you i got this message by both softwares,
PROMBLEM:
THERE IS NO AVAILABLE SOFTWARE FOR YOUR DEVICE.
DETAILS:
THE UPDATE SERVICE OF SONY DOENST HAVE SOFTWARE FOR YOUR DEVICE.
TROUBLESHOOTING:
TRY AGAIN LATER.
I have try ''million'' always choosing repair option but still the same promblem.Any further help?Thank you.
Thats weird.. Did u tried to reinstall pcc & sus?
it seems u have not tried using flashtool and ftf file yet
Samak said:
Thats weird.. Did u tried to reinstall pcc & sus?
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Click to collapse
Like 5 times brother,both of softwares.I know that i can flash the kernel via Flashtool,but why the softwares cant help me?This is my promblem.Is a promblem that i bought the phone from a store ay hong kong via ebay?
sourabhp said:
it seems u have not tried using flashtool and ftf file yet
Click to expand...
Click to collapse
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Da1Li5oS said:
No brother i did it and everything went allright.But still i cant repair my phone with the original way.Thats my promblem and i want to find a solution for this,because is like sony doesnt recognise my phone.
Click to expand...
Click to collapse
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I didnt meant that sony shows me a message that says we dont recognize your device,the original message that i get from pc companion is this http://talk.sonymobile.com/t5/Xperia-S-SL-acro-S/cannot-repair-from-pc-companion/td-p/506961.My phone is Xperia ZR and i run 4.4.2 kitkat.Maybe this version is not available for the time at Europe,have you any information about this?
sourabhp said:
So what u r saying is that the PCC is not recognizing your phone when connected and thats why u r not able to repair it.
can u post a screenshot of it?
Have u tried posting this question on talk.sonymobile.com forum? may b someone from Sony support find solution for it.
Click to expand...
Click to collapse
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Da1Li5oS said:
I search at internet and i find that 4.4.2 for c5503 was only released at nordic countris hong kong and taiwan.So i find the nordic version i install it with flashtool and then i tried again to repair my phone via pc companion,before his in the installation of pc companion i select as country region Sweden which is one of the nordic countries,but still i get the same message fro pc companion and i cant repair my phone with the original way.Maybe sony doesnt released yet 4.4.2 kitkat for Greece,because i think that however which sony gives you the right in the installation of pc companion to choose the country region automatiically spots you and select the rights that you have over your device.If im wrong at my thoughts let me know.Thank you,im waiting for your answers.
Click to expand...
Click to collapse
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Ok then,the promblem will remain unsolved but at least we find the reason,and how to use flafhtool to skip it .Thanks for your help and your cooperation.
sourabhp said:
may b u r right. Sony would have not released software for your region yet.
I searched in Xperia firmware checker tool by IaguCool ( http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142)
I select Xperia ZR 5503 in left side panel, then i see list of available versions. In that I saw 1274-1395 Nordic combined 10.5.A.0.230/R2D. On extreme right side u have download links.
Click to expand...
Click to collapse
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Da1Li5oS said:
Did you know maybe what means r3d or r2d at firmwares?And also that files from the program that you recommend me are not ftf right?
Click to expand...
Click to collapse
The tool is an exe file which checks the firmwares for most Xperia phones and gives latest ftf files for download. r2d and r3d are just different versions of same build. nothing much changed except a line in build.prop

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