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Hi All,
For those who own the black HTC One, do you find half of the bottom speaker grille's hole is not as deep as the other half?
I mean it seems like half of it is fake holes.
I asked this question because I just tried with a demo unit on my local shop and noticed this problem. Compared to the silver HTC One beside the black one, the speaker grille seemed fine.
I'm pretty sure the actual speakers only take up a small portion of those holes in the grills. So yes I would say the other half are more likely just for show.
coming from the og one x
But the silver unit's speakers seems utilizing the whole grilles.
I hope it's just a defect on this one black demo unit though.
Aetherion90 said:
But the silver unit's speakers seems utilizing the whole grilles.
I hope it's just a defect on this one black demo unit though.
Click to expand...
Click to collapse
I think its the same for the silver
how did you take off the grill?
ichi2k said:
I think its the same for the silver
Click to expand...
Click to collapse
Aetherion90 said:
Hi All,
For those who own the black HTC One, do you find half of the bottom speaker grille's hole is not as deep as the other half?
I mean it seems like half of it is fake holes.
I asked this question because I just tried with a demo unit on my local shop and noticed this problem. Compared to the silver HTC One beside the black one, the speaker grille seemed fine.
Click to expand...
Click to collapse
Hole depth all looks the same on my black One. I believe I remember seeing this on the demo units.
bumping this thread because dammit, after my 4th exchange at the store for various build and camera issues, just noticed this. none of the other ones had this issue, but on this one, its like they didn't drill all the way through half the grill at the bottom, and three bars worth at the top. Of course the store can't do anything for me at this point, and won't let me exchange anymore, even though its yet another defect. Manager said it's just cosmetic.
fachadick said:
bumping this thread because dammit, after my 4th exchange at the store for various build and camera issues, just noticed this. none of the other ones had this issue, but on this one, its like they didn't drill all the way through half the grill at the bottom, and three bars worth at the top. Of course the store can't do anything for me at this point, and won't let me exchange anymore, even though its yet another defect. Manager said it's just cosmetic.
Click to expand...
Click to collapse
it is just cosmetic. if it wasn't for this thread you would have never noticed it. stop nitpicking and enjoy your phone.
saucyross said:
it is just cosmetic. if it wasn't for this thread you would have never noticed it. stop nitpicking and enjoy your phone.
Click to expand...
Click to collapse
Not at all - you don't know me, and you don't know my motivations. What, do you think I went on xda at the store looking for things to complain about? I noticed it immediately (because it's very noticeable - there's no depth to half the holes, so they look white compared to the proper holes), and pointed it out to the manager right there at the store. Like I said, he wouldn't exchange it because he said it's "just cosmetic". When I got back to my office, I ran a Google search to see how common of an issue it was, and that's when I found this thread.
I'm not even sure it's just cosmetic anyway. If you look at the picture someone posted earlier in the thread, it looks like what's actually happening is that the black backing is pushed flush against the speaker grill, when there should be a gap between the grill and that internal black backing. That's why it appears that the holes aren't drilled all the way through except for directly in front of the speaker hole. It's very jarring to see the difference, and who knows, it could possibly affect the sound. Maybe that gap that's missing on my unit is needed for the BoomSound™ resonance or something.
None of that matters though - even if it is just cosmetic damage, if I pay full price for a phone, shouldn't I expect it to be free of defects, even if the defect is just cosmetic?
If it was minor, I wouldn't care. I've had flagship smartphones for over decade now, going back to the old windows mobile days (although not an iPhone - never an iPhone), and have never, not once, ever felt the need to exchange one, or even send one in for warranty.
I'll continue to use this phone, and I'll enjoy the hell out of it. Just like I've been doing for the past 14 days - this is the best phone I've ever owned. But I can say that while at the same time admitting the reality that there are serious build issues in the manufacturing process of this phone. And I'll have to rememeber that every time I look at my phone. How often do you look at your phone?
Hello,
Been following this thread for a couple months now, almost bought the xz, but seeing both took their sweet time to launch and one's finally available...
So just returned from a mall, seen it in 2 stores, live.
It looks really nice just as pictured by everybody in these forums. The screen looks amazing, very sharp, cannot compare to anything else. Sound thru loudspeakers best I heard in a phone.
However..
The built quality seemed to lack.. Alot.
The metal parts didn't seem to be aligned properly to the point where visually they were protruding out; the corners felt rugged, especially where the metal will stick out. There were minor gaps, albeit too visible on both models.
Now, surely I have heard about these possible issues. Wasn't too worried before as consider myself less picky about things in general. But after seeing the store model, I am a little worried. I know I get to bring it back if not happy my question is how the store demo version compares to the actual thing? Aren't the demo units supposed to be better, at least in build quality? One thing I am sure of, will carefully inspect it in store.
As an aside, all my phones past 10 years bought online: I wouldn't take the same chance with one whatever return policy.
Sent from a pizza..
I had a few issues with build quality on my first few handsets , rough edges etc and then on my last one (which didn't suffer from the capptive button problem) I decided to just take care of the rough edges myself and used a bit of 2000 wet and dry sand paper on the polished edges and white band, now have a perfect handset
Sent from my HTC One using xda premium
hpsauce37 said:
I had a few issues with build quality on my first few handsets , rough edges etc and then on my last one (which didn't suffer from the capptive button problem) I decided to just take care of the rough edges myself and used a bit of 2000 wet and dry sand paper on the polished edges and white band, now have a perfect handset
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
millicent said:
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
Click to expand...
Click to collapse
Pixel issues are going to increase as pixel density has more than doubled over the last few years. No way around it. We also need to remember that it is in no way HTC fault and that every single phone manufacturer has similar failure rates.
From what a fair few people on here have said, the most recent builds are fixing these issues.
I myself have a model with very minor build quality issues but it's not enough to make me want to get a replacement or switch to another phone.
The phones so good that these minor issues can be overlooked, by me at least.
KidCarter93 said:
From what a fair few people on here have said, the most recent builds are fixing these issues.
I myself have a model with very minor build quality issues but it's not enough to make me want to get a replacement or switch to another phone.
The phones so good that these minor issues can be overlooked, by me at least.
Click to expand...
Click to collapse
Same here. Very minor issues here too. The headphone input (and sim tray) looks to be deburred by hand (and a bad job at that, I got a scalpel to mine to clean it up)
But other than that I'm happy.
Sent from my HTC One using xda premium
millicent said:
Wow, hard to believe that! In any case I don't think I would do it.
Just went to similar other threads mostly concerned with stuck or dead pixels.
Will bite the bullet tomorrow and will try to inspect it in store, hope for the perfect one..
Sent from a pizza..
Click to expand...
Click to collapse
No joke, I used a bit of 2000 wet and dry just take some of the rough edges and what seemed like glue or something of the white band. It now feels silky smooth .......then I put it in a case and don't feel it anyway lol!
My ocd is moving to new extremes I think lol
Sent from my HTC One using xda premium
Got my One today and it's perfect or very near..
Checked a little bit on the issues I seen or heard of before, mechanically it's almost perfect, alignment and all, no dead or stuck pixels, call quality seems alright, sound recording and playback.
The only issue if I may say so, on maximum volume there's a bit of distortion on loudspeakers.
I will get to play more with it this weekend, can hardly wait, but so far it seems like a nice replacement for my sgs2.
Sent from a pizza..
Yeah I'm usually not very anal about those kinds of things but I must admit that the headphone jack is pretty bad. Like mine is halfway on the aluminum casing almost. It's not in the center of the plastic between the aluminum at all like the power button. Is this normal?
Sent from my HTC One using xda app-developers app
Vo01985 said:
Yeah I'm usually not very anal about those kinds of things but I must admit that the headphone jack is pretty bad. Like mine is halfway on the aluminum casing almost. It's not in the center of the plastic between the aluminum at all like the power button. Is this normal?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Yes headphone jack is in normal position.. my Inspire was like that as well. Not aesthetically pleasing, but am sure it has to do with placement of items inside the phone.
Sent from my HTC One using xda premium
What about the part where if you move the notification bar down you can feel the screen is not flush with the phone. Like the screen is risen. On the bottom there is no issue. Is this a common "problem"?
Sent from my HTC One Developer Edition using Tapatalk 2
Vo01985 said:
What about the part where if you move the notification bar down you can feel the screen is not flush with the phone. Like the screen is risen. On the bottom there is no issue. Is this a common "problem"?
Sent from my HTC One Developer Edition using Tapatalk 2
Click to expand...
Click to collapse
I got that too, but decided it doesn't bother me that much. However I am going to exchange it for another with better power button, mine is way too recessed.
Sent from my HTC One using xda app-developers app
Is a mushy/recessed power button normal? I can still press it but it feels as if one side is mushed down and the other barely protrudes from the body. I asked a Sprint rep online and they said thats how its supposed to be but I doubt it.
Also, If I received it after ordering it online (Sprint website) will I be able to return it in any sprint brick and mortar store and receive a new one?
I also have a slight overhang and slight gap.
SirSleep said:
Is a mushy/recessed power button normal? I can still press it but it feels as if one side is mushed down and the other barely protrudes from the body. I asked a Sprint rep online and they said thats how its supposed to be but I doubt it.
Also, If I received it after ordering it online (Sprint website) will I be able to return it in any sprint brick and mortar store and receive a new one?
I also have a slight overhang and slight gap.
Click to expand...
Click to collapse
Not sure about Sprint since I am in UK but the power button is same here and I heard lots of people saying the button is recessed.
Sent from my HTC One using xda app-developers app
h.han said:
Not sure about Sprint since I am in UK but the power button is same here and I heard lots of people saying the button is recessed.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Would it pose a problem in the future where it becomes unpressable?
SirSleep said:
Would it pose a problem in the future where it becomes unpressable?
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Click to collapse
I don't really know TBH, it feels quite good despite that it's recessed a bit, I don't know if eventually it will be unpressable, hope it won't.
Sent from my HTC One using xda app-developers app
Weird mine is slightly raised. Not much but just ever so much. It also has a great tactile feel like the iphone 5 volume bottons a nice little click can even be heard when I press it.
I got 3rd HTC one from p4u UK but power button is almost same in all three but second one got slightly improved, 1st htc one got visible gap on top, 2nd one got very negligible and less gap but rough plastic side surface and and misaligned usb port but visible white stuck pixel and 3rd one is almost no gap any side but this time SIM ejector slotis not flushed bit raised and sadely one very microscopic stuck pixel again which is only visible mostly in pixel testing app or in black background with microscopic eyes, I'm really fade up now with HTC, I never go beyond 2nd replacement in my entire life but thinking to keep this one as it's not perfect but less worse among three and now I have no patience or courage left and yes 1st and 2nd one was Made in Taiwan and this one is Made in China but this one is 99% ok gapwise or I can say that there is no gap, another thing worth to mention that camera quality is worse or same worse in 1st and 2nd and one as whenever I tried to shot fast moving object from fast running tube subject was always blurred but this time I shot same thing and surprisingly no blur at all from fast moving tube and device serial start from SH34DW
Send from HTC ONE
This is my 2nd One. Returned the first due to slight chips on one edge which looks like it was damage caused in the manufacturing process. Anyway, I digress....
On this One my power button sticks out by a good chunk. About a mm in truth. I made a comment to my girlfriend that it feels like it is raised considerably more than the first One I owned.
The girl in the 3 store made the comment that she will get me, and I quote "one of the new phones that have just come in." Whether this was just the usual talk used by all sales reps or genuine I don't know, but this phone seems better made in a few places. No rough edges around headphone/usb sockets, no gap between top metal grill and plastic surround and better feeling power button.
Maybe my last phone was a particularly bad handset, but if this One is a newer batch it seems that HTC have really sorted the early problems
Sent from my HTC One using Tapatalk 2
Im glad I got mine from UK O2 then seems I dont have any of these issues. Obly problem is that it cane with no charger.
Maybe network providers have more quality control ?
Sent from my HTC One using Tapatalk 2
Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
http://www.youtube.com/watch?v=oWWYc7ICUxI
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?
ninjaijutsu said:
Hello everyone,
I was about to buy the htc one, but they are out of stock atm.
so went home watch some reviews and stumble across this video
..
He mentions a lot of build quality problems.
Can people with the phone confirm this?
Screen problem with light coming from the edge? dust on screen because of that? Sounds like a big problem, hope its just his model.
Also input lags, is he exaggerating things ? or can it be fixed by a buildprop command?
Click to expand...
Click to collapse
ive had 3 so far there all been great, just that i keep breaking them
Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?
ninjaijutsu said:
Good to hear! how did u break em?
Is it possible to return the phone if there is any gap between the plastic layer and the alu ?
Click to expand...
Click to collapse
I have seen 4 HTC Ones. 2 with gaps and 2 without. You can return them and just state that is has build defect. Some stores will let you exchange it once and some twice but they will not keep opening boxes until you find a perfect one. The best advice I can give you is to open it in the store with a sales assistant present so they can see that it has a defect. And before you hand over your money be sure to ask if you can return it if there's a defect once they say okay for returning with defects, then open it in front of them.
Death grip?
THanks for the advice i'll definitely do that !
i saw another video who mention the death grip like with the iphone.
http://www.youtube.com/watch?v=5ubr-Hzu894
can u guys confirm this?
No death grip here there are always going to be people who find faults. I mean if that's all you look for you are bound to find something. I suggest you chill and get the One open it up and just love it for what it is. You will not be disappointed.
Sent from my delorian using xda app-developers app
it just get me that htc has such a poor quality control.. i'll be waiting for them to get things right before i jump on.. definitely joining the htc again this time around tho
Yes there are manufacture default. Gaps in casing, and screen that isnt glued on properly and doesnt flush with the casing.
Dust under the screen has been a problem with some phones by HTC for years.. was a common problem as far back as Nexus One. That HTC havent plugged the problem yet is beyond me. I think it will be less problematic with the one because alu case is sturdy and does not bend which caused screen sealing to crack on plastic.casings.
Sent from my HTC One
Hi Guys ;
I have just bought a HTC One but I notice there is a slight gap between the aluminium part and the plastic body in both top and bottom front of the phone. is it a defect ? or is it the same for everyone ? I would appreciate if you take a look at pictures and tell me how it compares to your HTC One.
Regards
ugly. i would return it if i was u
hello00 said:
ugly. i would return it if i was u
Click to expand...
Click to collapse
I would definitely return it if it is a defect. so your HTC one has no gaps ?
fifthelement said:
Hi Guys ;
I have just bought a HTC One but I notice there is a slight gap between the aluminium part and the plastic body in both top and bottom front of the phone. is it a defect ? or is it the same for everyone ? I would appreciate if you take a look at pictures and tell me how it compares to your HTC One.
Regards
Click to expand...
Click to collapse
hi,
i think its fairly common to a varying degree. Mine is pretty much exactly the same both top and bottom. At the moment it doesn't bother me as it is only a samll gap but i certainly would return mine if it started to get any worse. One of my friends has a one and it is horrific, especially around the usb port and another friend who has the one has no gaps whatsoever. So its a bit of a lottery. If it bothers you then i would return it, if you can live with it then enjoy.
Mine has a very tiny opening like yours on the top and my screen is raised a little bit. I've decided not to worry about it unless it gets worse because from what I've searched these are fairly common build quality issues. It's likely that you'll receive another one with some sort of issues.
Welcome to the party, pal:
http://forum.xda-developers.com/showthread.php?t=2197732
Its really only a defect cause HTC tried to make the entire phone gapless and advertised it as such.
Unfortunately, unlike the main aluminum body where the plastic was injected and molded into it, the top and bottom speaker grilles are simply glued on.
Like others have said, its a lottery. Go exchange it if you want. But if you can deal with it and there arent other major issues, just keep it.
For me, my first one had a gap, which didnt bother me, but it had some bad overhang and a recessed power button. So I exchanged it.
New one has a tiny overhang, tiny gap, and proper power button. I'm keeping it.
fifthelement said:
I would definitely return it if it is a defect. so your HTC one has no gaps ?
Click to expand...
Click to collapse
no gaps at all
fifthelement said:
I would definitely return it if it is a defect. so your HTC one has no gaps ?
Click to expand...
Click to collapse
Or you can try and fix it yourself.
http://forum.xda-developers.com/showthread.php?t=2250527
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
Or you can try and fix it yourself.
http://forum.xda-developers.com/showthread.php?t=2250527
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I think that is for pushing the screen down.. dont think it'll work with the the speaker grills.. it might need some adhesive.
rkial said:
I think that is for pushing the screen down.. dont think it'll work with the the speaker grills.. it might need some adhesive.
Click to expand...
Click to collapse
People have claimed it also worked for the speaker grills.
Someone said to aim the blow dryer in to the gap, let it get hot, clamp it down....They said that the adhesive for the grills will get soft and after I think 9 days they said the gap is still closed. Someone even stuck theirs in the fridge after to harden the glue after. Forget if they were fixing the screen lift or gaps. Could be in another thread where I read it...Sticking it in the fridge is a little too nuts for me...lol
Sent from my Nexus 4 using Tapatalk 2
Thank you all for your feedbacks and recommendations. I decided to keep the phone as there is no guarantee to get a better replacement phone. I can live with it.
fifthelement said:
Thank you all for your feedbacks and recommendations. I decided to keep the phone as there is no guarantee to get a better replacement phone. I can live with it.
Click to expand...
Click to collapse
Dude I totally agree. Keep your phone.
Don't let these OCD freaks tell you your phone looks ugly, those gaps are pretty much on 90 percent of the phones. It has no bearing on how your phone operates.
Sent from my HTC One using xda premium