[Q] Water damage despite all the flaps are closed - Xperia Z Q&A, Help & Troubleshooting

Hey guys, I would like to buy Xperia Z because of the water proof feature. And I read lots of articles about people who has water damaged Xperia Z despite flaps closed. I want Xperia Z because I want to take photos and record videos underwater (just pool not salty water).
Is this possible to get water damaged despite all the flaps closed? Because It is I will head to HTC One.

royalchild said:
Hey guys, I would like to buy Xperia Z because of the water proof feature. And I read lots of articles about people who has water damaged Xperia Z despite flaps closed. I want Xperia Z because I want to take photos and record videos underwater (just pool not salty water).
Is this possible to get water damaged despite all the flaps closed? Because It is I will head to HTC One.
Click to expand...
Click to collapse
Some things to consider:
1. The phone is water resistant, not waterproof.
2. Even a pool defeats the phone certification of water resistance. Below 1 meter of depth, water could force its way in into the flaps, even if flaps are properly sealed.
3. Flaps wear out, so getting a dock to charge and bluetooth headset to avoid opening and closing flaps is advisable.
4. Defects in manufacturing could be a cause of water entering the device.

DrKrFfXx said:
Some things to consider:
1. The phone is water resistant, not waterproof.
2. Even a pool defeats the phone certification of water resistance. Below 1 meter of depth, water could force its way in into the flaps, even if flaps are properly sealed.
3. Flaps wear out, so getting a dock to charge and bluetooth headset to avoid opening and closing flaps is advisable.
4. Defects in manufacturing could be a cause of water entering the device.
Click to expand...
Click to collapse
1- Yeah, I know that. Stili t has IP5/7, 1 meter depth and 30 min. duration.
2- I will use it at 30-50 cm's.
3- Yes, I will buy dock and bluetooth headset.
4- If It has manufacturing problem Sony wouldn't change it?

DrKrFfXx said:
Some things to consider:
1. The phone is water resistant, not waterproof.
2. Even a pool defeats the phone certification of water resistance. Below 1 meter of depth, water could force its way in into the flaps, even if flaps are properly sealed.
3. Flaps wear out, so getting a dock to charge and bluetooth headset to avoid opening and closing flaps is advisable.
4. Defects in manufacturing could be a cause of water entering the device.
Click to expand...
Click to collapse
I think most people take photos underwater just below the surface of the water...i don't think anyone would go all the way down to take photo.
Sent from my C6603

joejoe23 said:
I think most people take photos underwater just below the surface of the water...i don't think anyone would go all the way down to take photo.
Sent from my C6603
Click to expand...
Click to collapse
I made a photo 2m below water.
◇C6603

beni8978 said:
I made a photo 2m below water.
◇C6603
Click to expand...
Click to collapse
You're one of the few I guess haha. Btw your z not acting weird or anything after going down 2m?
Sent from my C6603

If it's manufacturing fault and water went in, Sony will fix it or replace the phone.

Related

My Xperia Z failed the water test out of the box!

Hello all, just wanted to inform all that I've experienced this odd thing with the Z that no one has seemed to have gone through, not sure of course...
But before anything else, as it was a huge selling point for a lot of hiking and travelling me, the water proofing needed to be tested.
I took it out of the box, peeled the plastic protectors off the front and back glasses, threw it in a glass.
- Now my camera has some fog inside, the volume down button has started to work again after half an hour, the loudspeaker is understandably very bad right now.
- Currently trying to get the fog out of the camera and hoping the loudspeaker to go back to normal.
- I will contact Sony tomorrow to discuss the problem and will update this as often as I can.
/**************************************************************/
Solved!
- As Akiainavas has pointed out to me, it is actually written in the instructions manual, it is normal for the camera to get foggy between shifts from under water to outside the water, I've tested it work perfectly under water.
- Once dried out, all is good, it just took a lot longer for me compared to other people because of the low room temp I am used to I guess.
- The phone is all good, all working.
* Now on the to-do list: Unlock, Root, Flash, Enable Bravia through the whole user experience!
I heard that this is actually not uncommon. Let it dry. Try again tomorrow.
Indeed, i tested it the day i got and noticed the sound was very low after it was wet. After a half an hour (max 1 hr) sound will come back with normal volume. It's some protection thing i guess
It's just water on the speaker membrane that distorts the sound. Haven't got my phone yet, but try blowing it out. Waiting it out should work as mentioned.
AlienCraB said:
Now my camera has some fog inside
Click to expand...
Click to collapse
Still have that problem?
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
nikhiltanwar said:
Maybe its a faulty device with regard to that camera fog.... Can happen to one in thousand devices...
Surely sony will replace it...
Sent from my HTC_Flyer_P512_NA using xda app-developers app
Click to expand...
Click to collapse
This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
stiffi2011 said:
This brings up a Good question. Has anybody read the warranty?Does it actually Say You are Covered it you purposefully dunk it in a bowl of water?
I mean I understand there have been demonstrations doing this but it Seems like a really silly thing to do with your brand new phone
Click to expand...
Click to collapse
the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
never had any issues with fog in the camera on my xperia acro s, even after having it in my pocket while swimming
the speakers issue is common though, but thats expected, as water is going to get inside the speaker holes no matter what, but all I need to do is just shake the phone and blow where the speakers are and they work perfectly fine after that
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
Right, it's been 12 hours now, I left it to dry out in a bag full of humid absorbing silicon bags over night.
- Right now the fog inside the camera lens is gone.
- However I think it is out of battery so I plugged into charging.
CaFFeiNe666 said:
the matter is...
xony xperia Z has the CERTIFICATION, wich isn't something you say you have, is something that has to been tested by a specific organization...
so if is certified i think you have warranty right...
Click to expand...
Click to collapse
Exactly what I have in mind, I will be contacting Sony about this no matter what, the phone failed the water test out of the box, it is a feature they promote and demonstrate heavily. If they don't cover it in their warranty despite all the promotion and the effort they have put in this phone, then they are just idiots who have absolutely no idea of how one device failing like this can damage the image if they don't back it up with their warranty.
rycexboi said:
Uh...did you even at least try to test out to make sure the phone is working good before dumping it into the water?
Click to expand...
Click to collapse
Yes, it was all fully working - tested its other features without opening any of the covers to make sure the water test was legit for an hour or so.
/***************************************************/
Update: The phone is working, buttons all working, speaker working, camera fog gone and this time it didn't come back as soon as I took it out of the air lock bag.
I am still contacting Sony to get information on what I should do, how I should feel...
I will test it again after my talk with them and on the direction they've given. Mind you, I tested it only in a half full glass of water so what I will do is to try and reproduce the problem.
/***************************************************/
Update 2: I have just noticed that the charger is actually 1.5A and you cannot charge the phone from a computer unless you have a non-standard USB port like a 3A one that Gigabyte motherboards have.
Put mine in a vase of water yesterday for 5 mins and all was well, love it
Sent from my C6603 using xda premium
When submerged, and after that:
- Speaker will have very low volume for a while, until it dries off
- There might be a "fog" on the camera because of humidity and temperature differences
- Hardware buttons might not react perfectly until the water dries off
It's perfectly normal. It's in instruction manual... but whoever reads those these days
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
mustaine8661 said:
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
Click to expand...
Click to collapse
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Click to expand...
Click to collapse
If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
mustaine8661 said:
If that's the case then then that's awesome!
It'd make sense too, as what's the point of going to all the trouble of getting it certified water-resistant and advertising it as one of the main features, and then saying to everyone that gets the slightest bit of water ingress that they're f**ked.
Click to expand...
Click to collapse
I trust Sony in this aspect. There are water sensitive tapes under every cover ( those little white things ) so they'll know which one leaked.
Also, remember what happened with Tablet S - it was supposed to be waterproof, but they detected a manufacturing defect that caused some of them to leak. Sony called every customer to Sony Center and provided a replacement of their device - dead or not, warranty or not... that's how you do it.
mustaine8661 said:
Quick copy and paste from the Sony UK website.
"[2] In compliance with IP5/7 and IP5X, Xperia Z is protected against the ingress of dust and is water resistant. Provided that all ports and covers are firmly closed, the phone is (i) protected against low pressure jets of water from all practicable directions in compliance with IP 55; and/or (ii) can be kept under 1 metre of freshwater for up to 30 minutes in compliance with IP 57. The phone is not designed to float or work submerged underwater outside the IP55 or IP57 classification range and should not be exposed to any liquid chemicals. If liquid detection is triggered on the handset or battery, your warranty will be void."
So it's only designed to be water resistant, and if it gets water damage, you're out of luck.
Click to expand...
Click to collapse
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Click to expand...
Click to collapse
I've read it somewhere that the interior also has water resilient coating actually for when tiny amounts of water goes in, I wonder if that's why the camera gets fogged inside because I just don't get how there can be fog when there is no humidity allowed into the interior components as long as you are in the limits of the IP57 certification.
Am I wrong in this? Does water proofing not mean the device not allowing any humidity inside whatsoever? or Is it that the air molecules carrying the humidity inside can still get past the water proofing?
Akiainavas said:
The thing is - it won't get damaged unless you leave the covers open. I asked Sony about it and apparently they have some tests to determine that - most likely a water detection that can be used even when the phone is dead. I think they'll probably just close the covers and put it in water to test it again, if waters gets in - it means your covers are flawed and you'll get a replacement. If not - it means you fkd up and you won't get your phone replaced.
Click to expand...
Click to collapse
under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
CaFFeiNe666 said:
under flap covers there's a water-sensitive material wich becomes pink when water enters slots i've seen a photo from a review, but he has put his xperia z in many kind of water, beer too (beer has bubbles and carbon dioxide )
Click to expand...
Click to collapse
I'm much more likely to spill beer over it rather than water in perfect honesty, so thanks for the info there!
Not that I want to spill any beer... it's so sad when I do :crying:

[Q] Are you confident with the water resistant flaps?

The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
mengsuan said:
The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
Click to expand...
Click to collapse
They loosen up while time passes, if you look the inside of the flaps you will see some kind of rubber coating, as long that's ok your phone should be fine.
Sony stated that the flaps can be opened 5 times a day and still survive for 2 years.
I'm rather worried about the connections to the flaps. They seem to bend rather easily and could prevent the lids from closing correctly.
I always apply some extra pressure before taking my Z near water, just to be safe.
R!n said:
I'm rather worried about the connections to the flaps. They seem to bend rather easily and could prevent the lids from closing correctly.
I always apply some extra pressure before taking my Z near water, just to be safe.
Click to expand...
Click to collapse
No worries. They're flexible but tough.
Sent from my gorgeous White Xperia Z
R!n said:
I'm rather worried about the connections to the flaps.
Click to expand...
Click to collapse
Even if they broke - the rubber seals are tight enough for you to close the cover and let it sit there. Those connections dont actually hold the covers in place - they just make sure you won't lose them.
I was dubious about the water proofing but I got drunk and tried it out in the pub the other night....
....phone still works like a charm!
Here is some vids I took dipping it in my friends pint.
http://youtu.be/jFQAL-9WY8s
and washing it in the sink after
http://youtu.be/m67XefjDKgM
I took mine to the shower about three times already. Even wrote about two texts and watched a few Youtube videos from there without a hitch. I'm definitely confident in them. A bit unrelated by at the same time related; I had a dream last night that I sat on my Z and it warped inwards and shattered from all sides, but upon closer inspection I noticed that it was the side's had a green tint to it as opposed to the regular blue, and that's when I realized that I was dreaming in my dream. I looked around for a bit (I was having dinner with dead celebrities and relatives), thanked them for the dinner and invitation and left (I wanted to start having a lucid dream but I wanted to check my real-life Z if everything is ok. I love the fact that I know my Z so well that I was able to point out its imposter's flaws and wake myself up in such a state of mind.
I've tested it into an aquatic center for more than 4 hours, he still works like a charm :victory:
This phone is just awesome.
I was a bit nervous but yup put it in a jug of water just to test and because it shocks the family. Even took it in the shower this morning and was sending texts!
My Brother, Mum and Dad have all swapped their IPhones for a Xperia Z. It's just cool.
I see you guys \ girls have no fear for water when it comes to Xperia Z.
But the real question here is: Who opens the flaps frequently and is still brave enough to use it under water?
(Reason for asking is, there is a lot of nice stories up here but none of these confirm they open the flaps frequently... and that is what this topic is about.)
Kind regards, Stefan.
Thaevil0ne said:
I see you guys \ girls have no fear for water when it comes to Xperia Z.
But the real question here is: Who opens the flaps frequently and is still brave enough to use it under water?
(Reason for asking is, there is a lot of nice stories up here but none of these confirm they open the flaps frequently... and that is what this topic is about.)
Kind regards, Stefan.
Click to expand...
Click to collapse
Well I personally keep opening my flaps constantly to sync with my Jawbone UP band and when I was testing my OTG cable and no issues. It's just so cool to be able to use in the shower if needed.
xfile087 said:
i was a bit nervous but yup put it in a jug of water just to test and because it shocks the family. Even took it in the shower this morning and was sending texts!
My brother, mum and dad have all swapped their iphones for a xperia z. It's just cool.
Click to expand...
Click to collapse
conversion= success
Flop loosed
mengsuan said:
The microusb flap on my 2 day old Xperia Z feels loose without any abuse to it. Initially it takes serious effort to pry it open, now it pops open smoothly with little effort. I thought I'd like to try washing my phone but judging on the flap, I'm not feeling comfortable putting the phone near water.
Does these water resistant seals require maintenance/periodic replacement from Sony?
How are the flaps of your phone? Do they still work even after they loosen up?
Click to expand...
Click to collapse
Microusb flap loosed too, can someone tell me where can i buy it???
DelTree© said:
I was dubious about the water proofing but I got drunk and tried it out in the pub the other night....
....phone still works like a charm!
Here is some vids I took dipping it in my friends pint.
http://youtu.be/jFQAL-9WY8s
and washing it in the sink after
http://youtu.be/m67XefjDKgM
Click to expand...
Click to collapse
i wonder if the microphone or speaker get damaged when you apply a moderate stream of water to the holes..
manual says only use a low output stream of water to clean it.
Thats really bad my xperia Z micro usb flap is damaged i lost the rubber seals and i cant find anyone can repair that IM READY TO PAY 25$ JUST FOR ONE USB FLAP and also i dont have a credit card SO I CANT BUY ONLINE
I kinda sorta accepting that my Z flaps lost their resistance property after one year continuously open and close. So kinda missed those. Now my Z just a normal phone with awesome camera only :/
Whitefang
Sent from my C6603 using xda app-developers app
For me, when you push in the flaps with the top slightly going in first, it goes in loosely
so when you push it in, try and push the top and bottom in evenly, or the bottom ever so slightly in first.
just my experiences with the flaps.
also, oil from your fingers might make the rubber bits slipperly, so try and wipe then on your shirt, cloth or something and see if it helps.
I have a problem with the headphone flap uncovers itself, my phone only has 2 months of use, I could do to fix it? because it is not physically damaged, not even use headphones constantly've only used about 10 times, I hope you can give me some ideas. thanks!!!
Looking for flap replacements?
Here is from Witrigs, tested and proven by many here on XDA. i'm gonna order for my Z1 compact for reserve purposes.
http://www.witrigs.com/sony-xperia-z-replacement-parts
Edit: Guys these are not OEM flaps, sorry about that. Thought so they have OEM flaps like for Z1 and Z1 compact.

[Q] Curiosity Question

Hi Guys,
I've been wondering for a few days, Sony is basically making the "Waterproof" function of this phone as the main selling point.
I'm just curious as to how the insurance and warranty is going to be affected by the water proof.
As I know most insurances claim its water damage and say its not covered.
Can they still do this with the Xperia, as its water proof?
Are warranties etc going to change incorporating the water-proof(ness).
Thanks.
It's not water-proof, it's water-resistant.
The water seals inside the phone will still void your warranty if voided, its just like a water proof camera, if YOU haven't secured your waterproof flaps/seals properly and then submerge it, then it is user error.
Wait a minute, so why the hell do they claim "Water-PROOF" whens it not.
So basically, you couldn't just wash it off like the advert.
Define RESISTANT compared to PROOF....?
??? It is water resistant, I washed my xperia z a few times now, mostly as a show of, and also spent some time in the bath with it watching....
Nevermind point is when you don't close the flaps and submerge it the sensors underneath the flaps turn red, making warranty void, but if there is water damage without the flap sensors tripping, then you are covered by warranty, some users are worried about the flaps turning red, but for me they are still white eventhough I submerged the phone in water several times now.
Sent from my C6603 using xda app-developers app
bucho2004 said:
??? It is water resistant, I washed my xperia z a few times now, mostly as a show of, and also spent some time in the bath with it watching.... PPPOOORRRNNN
Nevermind point is when you don't close the flaps and submerge it the sensors underneath the flaps turn red, making warranty void, but if there is water damage without the flap sensors tripping, then you are covered by warranty, some users are worried about the flaps turning red, but for me they are still white eventhough I submerged the phone in water several times now.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Hmm, what flaps?
Sony is deceiving me here. I though it was water-proof !!
Wilks3y said:
Hmm, what flaps?
Sony is deceiving me here. I though it was water-proof !!
Click to expand...
Click to collapse
Erm... There are flaps on the phone covering every port and I'm sure the Xperia Z is advertised as water resistant. Not waterproof. It can still witstand being submerged underwater for up to 30mins and 100m though.
I guess you mean 1m and not 100m. But that would have been nice for deep sea diving.
anjath said:
I guess you mean 1m and not 100m. But that would have been nice for deep sea diving.
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Click to collapse
Hahahah XD Yeah! My bad! Was doing Math while typing that post
Math screws up your brain.
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
bkbatboy said:
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
So whats the use in the flaps?
Why not just remove the flaps and then theres no chance of you messing up?
PokerFaze said:
Hahahah XD Yeah! My bad! Was doing Math while typing that post
Math screws up your brain.
Click to expand...
Click to collapse
Maths obliterates your brain !!
Originally Posted by bkbatboy
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
You are wrong, it is
IP55 = Limited dust ingress protection low pressure water jets from any direction
and
IP57 = Limited dust ingress protection immersion between 15cm and 1m depth
And as long as the flaps are closed you'll be a ok.
biffsmash said:
Originally Posted by bkbatboy
If i am not wrong, the spec states ip7 and ip5.ip 5 would likely be water resistant while ip 7 is water proofing
Sent from my C6603 using xda app-developers app
You are wrong, it is
IP55 = Limited dust ingress protection low pressure water jets from any direction
and
IP57 = Limited dust ingress protection immersion between 15cm and 1m depth
And as long as the flaps are closed you'll be a ok.
Click to expand...
Click to collapse
What the heck, I need to see one of these in real I think.
I really wanted one but now with all the talk of flaps I'm thinking twice...
go ahead and get it. this is the most rugged high end phone to date and probably for the entire year 2013. all the best.
Wilks3y said:
What the heck, I need to see one of these in real I think.
I really wanted one but now with all the talk of flaps I'm thinking twice...
Click to expand...
Click to collapse
The flaps don't really disturb, To charge the phone you can use the dock, and for listening to music (if you do that a lot) you can go with bluetooth earphones.
And I've submerged my phone also in a galss of water and also took it into the shower, you should just make sure that you dry your phone before openening the flaps again, then avaerything should be fine
Great, Xperia looks like my upgrade then. May see some of you around here in a few months time when I'll be an owner
Have fun all, thanks very much for your responses.

[Q] Does my Xperia Z lost water resistance?

Hello,
I have my Z from its release. I tried its water resistance the first day i recieved it, all was OK. I recorded many videos underwater, in swimming pool, at home, and everything was always ok. Everytime i took it in water, I mindfully closed all the covering caps.
But today, I got a problem. I took my phone with me to water, as whnever I did, and when I was looking at it after "bathing", my camera was fogged - it was wet INSIDE. I tried to check those white indicators under covering caps, and those at USB port and headphone jack were RED. I also noticed tiny droplets of water there. Everything else is however working. No display issues, headphones are playing, USB works too.
I must remark that my phone dropped me on pavement from my pocket about month ago (scratched corners), but its resistance worked until today.
What now? Should I claim it? What do you guys think? I bought Xperia Z mainly for its water resistance. It is very distressing that I can take it in water any more.
Edit: one problem detected - mobile data doesnt work.
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Click to expand...
Click to collapse
I read somewhere that on the repair service they check if the flaps provide the necessary seal against water. If they provide enough seal, and you have the indicators turned red, they blame you for not having closed the flaps correctly, on the other hand, if the flaps show defects and let water through, even when properly closed and with moisture indicators turned red, they still service your device under warranty.
Dsteppa said:
Since the indicators are red you have nothing to stand on, they will just say that the flaps were open and you won't be able to prove them wrong.
Click to expand...
Click to collapse
They were closed. I was always checking them before going in water. Im 100% sure. And yes i can prove it. They can close the flaps and test phone and see if there is water or not.
Dropping the phone may have caused an open gap somewhere and water leaked in.
Nothing you can do, just argue your way in and hope for the best.
If you know you are a clumsy person, you should have gotten a case.
Sent from my C6603 using xda premium
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
Don't tell them you used it in the swimmingpool, it clearly says in the instruction booklet that you should't.
Swimmingpool water contains acids and chemical products that may destroy the rubber seals over time.
I think I know what happened. Flaps may be ok (I tested to put the phone in water again - there were no water under them, but water still got to a phone - my volume down is damaged now), but the right issue is that back plate is raised a bit around the camera
Type "Sony Xperia Z repair, disassembly manual" on youtube.
As you can see on this video, right under the plate are phone GUTS. The plate can be raised by warming it. Thus it can raise when you play games or a sun is shining on a phone. All Xperia Z owners, check your back plate too if it is OK or raised! I believe this is that water resistance issue..
The fog in camera disappeared during the day and when I removed SIM and put it back, mobile data begun to work. Bad thing is that volume button doesnt work (as I said above). The button itself is ok and its not stucked or pressed, but when I turn phone on, it always starts in safe mode and I cant volume down, I can just volume up (using the button; I can volume down using display), so I think button contacts are fu**ed and phone thinks the buton is pressed. I think only thing I can do now is going to repair service.
I could never imagine submersing my phone in water. not worth the risk.
I treat my XZ as water resistant. I'll text people when im in the bath with wet hands etc.. but never put it in water
eiestsa never
vibecatalin said:
In the pictures the phone has a the back glass lifted, maybe that was the problem. I have the back lifted too , but not that high as yours.
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Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
I've read somewhere of someone using bleach on a cotton bud VERY carefully to whiten the markers.
I had a similar issue, take it to the service center & get it fixed.
VykoJust said:
Yeah, you are right. I think thats the issue. Did u try to put it in water if it is ok or not?
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No, but I think I will try.
vibecatalin said:
No, but I think I will try.
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Those flaps are piece of crap. Especially that flap where charger/data cable go. Since we playing with it every day, my guess is that sealing got weaken and that's why water got thru the phone. Gap may be less than tenth of a millimeter ( <0,1 mm) and water can easily come in.
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
hebbe said:
i think it's time again to bash those people who warn others not take their phone into water, as the xperia z is not waterproof, but just water resistant. and that's more likely to protect the phone from accidental drops into water, rather than to go diving/bathing/filming with it in water.
and those warners know what the IP-rating says ("...half an hour"..."submerged 'till half a meter"....)
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If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
kingvortex said:
If people actually followed that advice, then there would not be multiple threads like this one, where people have destroyed their phone.
What is the point of deliberately putting your expensive phone in danger, IP rating or no IP rating?
Sent from my C6603 using Tapatalk 2
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gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
tudork said:
gosh, not this discussion again! It does not matter what the point is or if there is a point or not. If the producer communicates that this phone CAN sustain without damage being in water i-don't know-how-deep for i-don't know-how long, then this phone SHOULD do it. The intentions of the users, or whether there is a point or not in taking your phone to the swimming pool, are NOT important. It is IMPORTANT that whatever was promised to the user SHOULD BE VALID.
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Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
kingvortex said:
Perhaps you have a point, but if you go to a service centre with red water ingress indicators, you will be paying to have your phone repaired as they will say it was caused by user negligence. End of story.
If you do not put your phone into water for no good reason, it will never get water damaged. Why are people using the IP rating to excuse a complete lack of common sense?
Why do people NEED to put their phone into water regularly?
Sent from my C6603 using Tapatalk 2
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because they bought the phone with the intention that they can do this with it. They've seen it in official Sony commercials (phone used during rain, phone washed under running water after being splashed with color paint, on exhibitions Sony employees dropped it in aquariums, smashed the phone on the floor repeatedly to demonstrate that the glass won't break). I heard that in some shops they even have the Z in a water tank all the time and only take it out for charging. There was that show in Czech Republic where two models used the phone under the shower and so on.
The phone has an ip57 rating which clearly states that you can submerge it into water for 1m and up to 30 minutes. I also believe that you can leave it there for much longer and it SHOULD be okay, only the depth is important. The deeper you go, the higher is the water pressure and the seals might leak.
Now, cars also have ip ratings for water protection and different levels for the interior of the car and the outside. Inside it might be ip54 (water, mud and splashes when entering the car with wet shoes or boots) and outside it's even ip59 or ip58K which means it's protected against water ingress when used with high pressure water jets (e.g. car wash!).
I'm sure most people would complain, if there brand new car is flooded with water on the inside after they went to car wash. The same is true for this phone!
An ip rating is an ip rating and not like "buhu, it's ip57 but it can only manage 3 drops of water before it breaks!". If that is the case, I could have keept my S2 which also survives a few drops of rain without damage. If Sony can't manage that, they shouldn't have advertised it like that or given an ip54 rating or something lower.
You can't claim your phone has the SECOND HIGHEST protection against water there is and then say: "Stay away from water". It's like: "your car has 6 airbags, but don't expect them to work in a crash" or "your Porsche can go 300 km/h, but don't ever try it"
People put their phone in water because they can and should be able to.
If the XZ can't and should be used in water, I'm sure most people would have bought a non water proof phone instead because it would be the same. I was drawn to this phone because of it's water resistance.
I'm beeing very paranoid and bought a 5€ waterproof bag for my phone which I tested yesterday for 6 hours submerged in the sink. The paper inside stayed perfectly dry. Even though my XZ should be waterproof on its own, I think double protection is always better. The bag seems to be waterproof, and even if by some chance it is not, then my phone won't be damaged, because it's supposed to be waterproof too!
With this double protection, I'm still afraid to take it to the pool, but might do so eventually which I wouldn't have done without the bag.
Yes, you do have a point. At least somewhat anyway.
For a start, the manual tells you to avoid chlorinated water. So no swimming pools. I wonder if this is why the water resistance appears to have failed in this case.
I could point out other things that the manual tells you to avoid, but everyone here has already read it before going swimming with their phone, right?
Sent from my C6603 using Tapatalk 2

Mini jack and water resistance

Hello guys,
I just did a small test with water resistance on this phone by putting this phone into the water.
The problem is that the mini jack stopped working.
It just won't recognise connecting any headphones, the sound is being played on the speaker.
It's been already sth about 20 minutes and it still didn't change, should I be worried (because I'm starting to be)?
Sent from galaxy Xperia Z
mr.loverlover said:
Hello guys,
I just did a small test with water resistance on this phone by putting this phone into the water.
The problem is that the mini jack stopped working.
It just won't recognise connecting any headphones, the sound is being played on the speaker.
It's been already sth about 20 minutes and it still didn't change, should I be worried (because I'm starting to be)?
Sent from galaxy Xperia Z
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http://forum.xda-developers.com/showthread.php?t=2657813
EarlShannons said:
http://forum.xda-developers.com/showthread.php?t=2657813
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The mini jack got "repaired" after about 1h, but I won't give it another try early.
Do You guys also have such a problem after putting your phone into the water, or is yours mini jack working normally just after taking it out of water?
Sent from galaxy Xperia Z
mr.loverlover said:
The mini jack got "repaired" after about 1h, but I won't give it another try early.
Do You guys also have such a problem after putting your phone into the water, or is yours mini jack working normally just after taking it out of water?
Sent from galaxy Xperia Z
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Well after my Z1 got fixed I noticed no issues at all since this time. I can take a shower with my Z1 everyday and it will survive, just always make sure flaps are totally safe.
Mine stopped working after i washed it. Gotta blow into it and let it dry for a few hours.
jbr05ki said:
Mine stopped working after i washed it. Gotta blow into it and let it dry for a few hours.
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So in Your case it's quite normal that you have to wait some time until it gets dry and then it will always get working back again?
I'm just asking, because now I don't know whether I want to put it back into water. Maybe this time it won't "heal" itself.
Xperia z had a better solution for that, I don't know why they have changed it.
Sent from galaxy Xperia Z1
I think the main feature of water proof is protect your phone from worst water accident like drop in water, wet in rain to keep phone alive. Water proof always work well with brand new devices, but im not sure after using a couble of months :laugh:
ps: DO NOT SINK IT IN WATER BY YOURSEFT AND GOT FAIL
hxq88 said:
I think the main feature of water proof is protect your phone from worst water accident like drop in water, wet in rain to keep phone alive. Water proof always work well with brand new devices, but im not sure after using a couble of months :laugh:
ps: DO NOT SINK IT IN WATER BY YOURSEFT AND GOT FAIL
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Click to collapse
Yeah, now I surely won't do it myself, only washing the screen, but I will pay attention so that the water doesn't get into mini jack port.
When I had Xperia Z i could put it into the water and there was no problem at all, Xperia Z1 should be improved in the water resistance, but as I can see it now, it isn't, it even got worse.
The flaps were a better solution.
hxq88 said:
I think the main feature of water proof is protect your phone from worst water accident like drop in water, wet in rain to keep phone alive. Water proof always work well with brand new devices, but im not sure after using a couble of months :laugh:
ps: DO NOT SINK IT IN WATER BY YOURSEFT AND GOT FAIL
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Click to collapse
You just have to check on the condition of the rubber seals on your flaps after a while
Btw if it still have warranty send it to Sony service to check water proof, if it is manufacturer fault they will fix, or not you must pay .
mr.loverlover said:
I just did a small test with water resistance on this phone by putting this phone into the water. The problem is that the mini jack stopped working.
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Click to collapse
If you're still using your Z1, getting a new one, or repairing it, my advice for you next time is to NOT test the phone's water resistance. Take advantage of water resistance in case your phone falls in water ACCIDENTLY. Underwater pictures are fine, but make sure you're brief with the camera and you dry the phone right away after you're out of the water. There's no reason to risk destroying your $600 phone to test or neglect its resistances. To my knowlege, Sony doesn't repair water damage, even under warrenty. You have to pay money for the damage.
Despite the Z1 being a premium grade phone, don't trust the ads100% of the time.
hxq88 said:
Btw if it still have warranty send it to Sony service to check water proof, if it is manufacturer fault they will fix, or not you must pay .
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Click to collapse
Well, normally I probably would do that, however I like to change phone every couple of weeks and this will last shorter than waiting for the phone until it gets repaired.
Sent from galaxy Xperia Z1

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